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About MyOperator:
MyOperator is India's leading cloud communications provider, empowering over 10,000 businesses across diverse industries with innovative SaaS solutions. Our offerings include Cloud Call Center, IVR, Toll-free Numbers, Enterprise Mobility, WhatsApp Business Solutions, and Heyo Phone. We are dedicated to delivering excellence through cutting-edge technology and exceptional customer service.
About the Role:
Are you a results-driven and detail-oriented professional with a strong understanding of telecom regulations and backend operations? We are seeking a dynamic Compliance Analyst - Operations to take ownership of backend operations, vendor management, and ensure full adherence to telecom-related compliances.
This role requires a deep understanding of telecom infrastructure, data center operations, and regulatory frameworks. You will be instrumental in driving compliance, optimizing operational processes, supporting strategic business growth, and mitigating potential operational and compliance risks.
Key Responsibilities:
- Regulatory Compliance: Ensure adherence to all telecom-related laws, licenses, and regulatory guidelines (TRAI, DoT, etc.). Stay updated on compliance mandates, coordinate audits and filings, and manage relationships with regulatory bodies.
- Telecom Procurement & Vendor Management: Conduct end-to-end procurement of telecom resources and services, ensuring cost efficiency, SLA adherence, and compliance in vendor contracts. Develop and execute vendor management strategies including evaluation, onboarding, contract compliance checks, and performance reviews.
- Data Center Operations: Oversee procurement and resource planning for data center infrastructure, monitor performance, identify areas for optimization and regulatory alignment, and ensure adherence to relevant security standards.
- Vendor Governance: Develop and execute vendor management strategies including evaluation, onboarding, contract compliance checks, and performance reviews. Manage relationships with key vendors.
- Asset & Infrastructure Troubleshooting: Manage technical troubleshooting, minimize downtime, and ensure preventive maintenance protocols for telecom infrastructure and data centers.
- Ticketing & Issue Resolution: Handle operational queries via ticketing system, conduct root cause analysis, and suggest process improvements.
- SOPs & Process Development: Define, document, and suggest Standard Operating Procedures (SOPs) across telecom, compliance, and operations functions. Identify opportunities for automation in operational processes.
- Data Management & Reporting: Collect and analyze data from internal and external sources to support management decision-making. Develop dashboards and reports for operational visibility and monitor Key Performance Indicators (KPIs) for backend operations and compliance.
- Cross-functional Collaboration: Work with internal teams to align operational strategies with business objectives and compliance standards.
- Audit & Cost Optimization Support: Assist in telecom/vendor audits (internal and external) and contribute to cost-efficiency initiatives across operations. Familiarity with audit frameworks is desirable.
- Risk Management & Mitigation: Identify potential operational and compliance risks and develop and implement mitigation strategies.
- Stakeholder Management: Interact and manage relationships with external stakeholders like regulatory bodies and auditors.
- Admin Oversight: Manage end-to-end admin tasks including facility coordination, vendor contracts, and support services to ensure smooth daily operations.
Requirements:
- Education: Post Graduate (MBA preferred).
- Experience: Minimum 3-5 years of experience in backend operations, with mandatory exposure to telecom infrastructure and telecom regulatory compliance.
Skills:
- Deep understanding of the telecom regulatory landscape (TRAI, DoT, etc.).
- Strong vendor management and negotiation skills, including SLA adherence.
- Knowledge of telecom and data center infrastructure operations and relevant security standards.
- Ability to design and optimize operational workflows and SOPs.
- Proficiency in MS Office (Excel, Word, PowerPoint).
- Working knowledge of data reporting tools like Google Data Studio, AWS QuickSight, etc.
- Strong communication and analytical skills.
- Experience of working with ticketing systems.
- Basic project management skills.
- Certifications: Relevant certifications (e.g., ITIL, specific telecom certifications, compliance-related certifications) are a plus.
- Understanding of SLAs and KPIs: Proven ability to understand, define, and monitor Key Performance Indicators (KPIs) for backend operations and compliance.
- Location: Candidates must be based in Delhi/NCR.
Other Requirements:
- Willingness to work flexible hours and roster-based shifts (including Sundays).
- Comfortable with a 6-day workweek.
- Location: Work-from-office (Noida, Sector 2).
- Willing to travel to data centers across India when needed.
- Flexibility in communication with both technical and non-technical stakeholders.
- Proactive and solution-oriented approach to challenges.
Benefits:
- Competitive salary aligned with industry standards and experience.
- Opportunity to work at the intersection of compliance, operations, and telecom infrastructure.
- Exposure to strategic and high-impact operational roles across telecom and data center verticals.
- A dynamic and collaborative work environment with growth potential.
- On-the-job learning in telecom regulations, infra compliance, and vendor governance.
- Potential for growth within the organization.
- Exposure to new and innovative technologies in the telecom and data center space (if applicable).
- Specific training opportunities in telecom regulations or technologies (if applicable).
As a Product Manager, you will play a pivotal role in shaping the user experience and driving sustained engagement. You will be responsible for developing and executing strategies to retain existing users, reactivate dormant users, and enhance overall user satisfaction.
What Will You Do?
- Take end-to-end ownership of the product — identify market requirements, define the product vision, create design concepts, and shape the product roadmap.
- Lead the entire product development lifecycle, from ideation to launch, ensuring timely delivery of high-quality features.
- Collaborate with engineering teams to translate product requirements into technical specifications.
- Work with key stakeholders to define and prioritize product features and enhancements.
- Conduct market research and competitive analysis to identify emerging trends and innovation opportunities.
- Stay informed about industry developments and competitor products to maintain STAGE’s competitive edge.
- Champion user-centric design principles, collaborating with UX/UI teams to create seamless, intuitive user experiences.
- Gather and incorporate user feedback to drive continuous improvement in design and functionality.
- Partner with Marketing to develop go-to-market strategies for new features and product launches.
What You Bring
- Bachelor’s degree in Engineering or Computer Science
- 3+ years of proven experience as a Product Manager in the B2C segment
- Prior experience in the OTT / Streaming industry is highly preferred
- Strong analytical and problem-solving skills with a data-driven mindset
- Excellent communication and interpersonal skills, with the ability to influence and collaborate across teams
- Demonstrated ability to manage multiple projects in a fast-paced environment
Mandatory :
- Candidate must have 3–5 years of experience as a Product Manager in Growing Startups or Product-based companies, with proven experience in a B2C product environment.
- Candidate should have hands-on experience across the complete product lifecycle, including product vision and roadmap creation, requirement gathering and PRD documentation, feature prioritization and planning, execution with engineering teams and post-launch iterations.
- Candidate must possess strong analytical and data-driven decision-making skills, with the ability to define and track product metrics and KPIs to measure success.
- Candidate should have significant experience collaborating with UX/UI and design teams, including user research, prototyping, and A/B testing to enhance user experience.
- Candidate must have a proven track record of working effectively with cross-functional teams, demonstrating strong communication and stakeholder management skills.
- Candidate should have experience developing and implementing user retention, engagement, and activation strategies to drive product growth and customer loyalty.
Company Name- uFaber Edutech Pvt Ltd.
Shift Timing/ Day- 10:30AM-7:30PM/11AM-8PM
Location-Pune,Kolkata,Mumbai,Noida
Website: www.ufaber.com
Who are we-
uFaber is a well-funded Edutech startup, founded by serial entrepreneurs from IIT Bombay to change the way we learn. We sell high-quality online courses on a variety of topics, from exam preparation to certifications.
Role and Responsibilities-
- Dialing 50-80+ calls and counseling students who have enquired about the product/ services.
- Scheduling free demo lectures for the students.
- Doing post demo calls and closing sales.
- Maintaining a pipeline of all sales administration using CRM software.
- Work on targets and under pressure as this is a hardcore sales profile.
- Flexible to work on additional days and hours.
What we offer you-
Fixed Pay-3LPA
Performance based incentives-2 to 3LPA
Total Pay-5 to 6LPA
· Project Delivery:
Work independently in client facing situations as well as part of larger project teams in the design, development and implementation of new and improved business processes and enabling technology in Logistics, Supply Chain and IT transformation related projects.
Support business assessment and roadmaps for our client, advise clients on S/4HANA Supply Chain functionality & new features to overcome current challenges and/or optimize key business processes.
Lead/support implementation engagements using a deep knowledge of S/4HANA Supply Chain capabilities.
Demonstrate understanding of processes and best practices to help an organization improve outcomes.
Manage client stakeholders across the board and project team
CXO level stakeholder management (Client)
Monitor project financials and deliver against target profitability
· Networking and Business Development
Create and manage good independent relationships with clients and internal stakeholders
Support project and practice leadership in expanding opportunities with existing clients through proactive identification of pain points and innovative solutioning
Support practice leadership on solutioning for new business opportunities
Support pursuits related to S/4HANA Supply Chain opportunities by assisting Request for Proposals and/or Request for Information, supporting S/4HANA sales cycles
· Developing Thought Leadership and Assets
Support/develop cutting edge points of view/articles that drives equity in the market
Design and build assets that distinguish capabilities to drive additional business
· Knowledge Management
Strong contribution to knowledge sharing efforts, reviews and continually improves processes so that the team and firm capture and leverage knowledge
· People Management
Support internal capability development through robust training sessions (design curriculum/deliver sessions) for the practice.
Develop and expand S/4HANA Supply Chain professional skills through continual learning and “hands on” experience
Enable, mentor and coach colleagues in S/4HANA Supply Chain capabilities and best practices
Qualification-
MBA Preferred or Full time Graduate
Experience-
1- 15 years of relevant post qualification experience
Key Competencies and skills
· Domain knowledge in Supply Chain Management in the areas of Planning, Manufacturing & warehousing processes is a must
· Hands on experience on Available to Promise, Global ATP, Demand Driven MRP and PPDS
· Experience with inter- and intra-company processes: Make-To-Order and Engineer-To-Order
Understanding and experience of SCM related customizing and developments
Amazon Web Services (AWS)About The Company -
OYO Hotels & Homes is the world’s third largest and fastest-growing chain of leased and franchised hotels, homes & spaces managing over 1 million exclusive rooms across 800 cities and 80 countries. OYO was founded on the mission that everyone deserves a quality living and working space and we are very passionate about this mission. Technology and Innovation plays a critical role in this mission and therefore today we employ World Class engineers, product managers and designers across core markets & geographies. If you are looking for a high pace environment, itching to create a large impact through technology impacting 100s of millions of customers across the globe, we love to hear from you.
Key Responsibilities:
- Conducting application(Web & Mobile) and infrastructure penetration testing assessments.
- Deploy, improve and utilize SAST/DAST/SCA and other cybersecurity solutions to detect & prevent security vulnerabilities.
- Work closely with the business, product and Development/engineering teams to provide input and guidance on developing secure products and help teams adopt shift-security-to-left practices.
- Work closely with the DevOps team to secure the cloud environment.
- Developing and maintaining cybersecurity process activities including security requirements engineering, threat modelling, code reviews and cyber risk assessment.
- Improve and automate cybersecurity processes within the CI/CD pipelines.
- Continuously review and identify security improvement opportunities in existing products, processes, services and workflows to ensure the people, products and technology in the organization are protected against current and future cybersecurity threats.
- Deliver awareness sessions on Secure Development to engineering/development teams
- Drive continuous improvement activities to define, measure, visualize and improve key cyber security metrics related to Application Security.
- Preparing and launching social engineering campaigns;
Key Skills:
- Expertise in application(Web & Mobile) and infrastructure penetration testing.
- Strong experience with Azure or AWS cloud environments and its security controls.
- Experience with microservices architectures & distributed Platforms
- Strong experience with using Agile software development and securing CI/CD pipeline.
- Coding Experience in Scripting & programming languages (such as Terraform, Java, Python, Ruby, etc.)
- Knowledge of how modern web & mobile apps are designed, developed and deployed across different platforms;
- Knowledge of common exploitation techniques and mitigations.
- Experience in implementing and managing a vulnerability management program (process and technology).
- Experience and knowledge of implementing a DevSecOps ecosystem and strong understanding of Dynamic and Static Application Security Testing (DAST & SAST).
- Understanding of the main cybersecurity tools (SIEM, IPS, XDR, etc.).
- Strong understanding of OWASP, PTES and other penetration testing methodologies.
- Understanding of global security frameworks and standards like NIST, ISO 27001, GDPR, PCI etc.
- Strong knowledge in preparing and launching social engineering campaigns.
- Ability to program or script in your preferred language
- Good understanding of network and OS principles
- Strong written and spoken English skills and ability to write high-quality reports
- An Information Security qualification e.g CSSLP, CEH, OSCP, or similar certification
Cultural Traits common to all OYO Leaders -
● Dealing with Ambiguity and Adaptability – we are a large, but fast-growing company today with not enough existing process or rules of engagements; and environment changes rapidly due to new businesses, geographies and strategic partnerships etc. You need to be able to create organization out of chaos, operate in an environment with minimal structure and adapt to change quickly while maintaining high velocity
● Ownership – anything between you and your job is also your job
● Bias for Action – speed matters a lot, so does quality. Ideal leader will be pragmatic, action-oriented and know the right balance between competing priorities
● Hunger to change the world – you need to be ambitious and willing to do more. If you believe you have already achieved your best and primarily looking to impart that vast knowledge, we aren’t the right place for you
Job Locations: We have a Pan India presence with Tech centers based out of Gurugram, Bangalore & Hyderabad. However currently we are working from our home.
Salesforce developer
Exp: 7-9Years
Location: Noida & Hyderabad
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Expertise and industry experience working with Salesforce (Lightning web components (LWC), Apex, SOQL, SOSL, Rest/SOAP/GraphQL Integration)
-
Salesforce Admin, Platform Developer 1 / Platform Developer 2 and Salesforce Service Cloud Certification
requirements.
Must Have:
2. Hands-on experience as a Salesforce developer, or similar roles with certifications.
3. Hands-on experience in Salesforce Lightning Web Component (LWC) and/or Aura components.
4. Extensive experience in developing & configuration SFDC Apex classes, Triggers, Visualforce
pages, workflows and Integration.
5. Strong problem solving and analytical skills.
6. Self-Motivator to perform activities around design, evolve and deploy changes.
Good to Have:
1. Knowledge of XML, JSON and other data interchange formats.
2. Knowledge of Java , HTML5 , JQuery and other web technologies.
3. Strong development (coding), debugging, tuning skills.
4. Excellent communication, documentation and presentation skills
5. Experience in CRM/Telco domain
4. Exposure to Agile, CI/CD, and DevOps processes.
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