11+ SLA Jobs in Delhi, NCR and Gurgaon | SLA Job openings in Delhi, NCR and Gurgaon

About MyOperator:

MyOperator is India's leading cloud communications provider, empowering over 10,000 businesses across diverse industries with innovative SaaS solutions. Our offerings include Cloud Call Center, IVR, Toll-free Numbers, Enterprise Mobility, WhatsApp Business Solutions, and Heyo Phone. We are dedicated to delivering excellence through cutting-edge technology and exceptional customer service.

About the Role:

Are you a results-driven and detail-oriented professional with a strong understanding of telecom regulations and backend operations? We are seeking a dynamic Compliance Analyst - Operations to take ownership of backend operations, vendor management, and ensure full adherence to telecom-related compliances.

This role requires a deep understanding of telecom infrastructure, data center operations, and regulatory frameworks. You will be instrumental in driving compliance, optimizing operational processes, supporting strategic business growth, and mitigating potential operational and compliance risks.

Key Responsibilities:

• Regulatory Compliance: Ensure adherence to all telecom-related laws, licenses, and regulatory guidelines (TRAI, DoT, etc.). Stay updated on compliance mandates, coordinate audits and filings, and manage relationships with regulatory bodies.
• Telecom Procurement & Vendor Management: Conduct end-to-end procurement of telecom resources and services, ensuring cost efficiency, SLA adherence, and compliance in vendor contracts. Develop and execute vendor management strategies including evaluation, onboarding, contract compliance checks, and performance reviews.
• Data Center Operations: Oversee procurement and resource planning for data center infrastructure, monitor performance, identify areas for optimization and regulatory alignment, and ensure adherence to relevant security standards.
• Vendor Governance: Develop and execute vendor management strategies including evaluation, onboarding, contract compliance checks, and performance reviews. Manage relationships with key vendors.
• Asset & Infrastructure Troubleshooting: Manage technical troubleshooting, minimize downtime, and ensure preventive maintenance protocols for telecom infrastructure and data centers.
• Ticketing & Issue Resolution: Handle operational queries via ticketing system, conduct root cause analysis, and suggest process improvements.
• SOPs & Process Development: Define, document, and suggest Standard Operating Procedures (SOPs) across telecom, compliance, and operations functions. Identify opportunities for automation in operational processes.
• Data Management & Reporting: Collect and analyze data from internal and external sources to support management decision-making. Develop dashboards and reports for operational visibility and monitor Key Performance Indicators (KPIs) for backend operations and compliance.
• Cross-functional Collaboration: Work with internal teams to align operational strategies with business objectives and compliance standards.
• Audit & Cost Optimization Support: Assist in telecom/vendor audits (internal and external) and contribute to cost-efficiency initiatives across operations. Familiarity with audit frameworks is desirable.
• Risk Management & Mitigation: Identify potential operational and compliance risks and develop and implement mitigation strategies.
• Stakeholder Management: Interact and manage relationships with external stakeholders like regulatory bodies and auditors.
• Admin Oversight: Manage end-to-end admin tasks including facility coordination, vendor contracts, and support services to ensure smooth daily operations.

Requirements:

• Education: Post Graduate (MBA preferred).
• Experience: Minimum 3-5 years of experience in backend operations, with mandatory exposure to telecom infrastructure and telecom regulatory compliance.

Skills:

• Deep understanding of the telecom regulatory landscape (TRAI, DoT, etc.).
• Strong vendor management and negotiation skills, including SLA adherence.
• Knowledge of telecom and data center infrastructure operations and relevant security standards.
• Ability to design and optimize operational workflows and SOPs.
• Proficiency in MS Office (Excel, Word, PowerPoint).
• Working knowledge of data reporting tools like Google Data Studio, AWS QuickSight, etc.
• Strong communication and analytical skills.
• Experience of working with ticketing systems.
• Basic project management skills.
• Certifications: Relevant certifications (e.g., ITIL, specific telecom certifications, compliance-related certifications) are a plus.
• Understanding of SLAs and KPIs: Proven ability to understand, define, and monitor Key Performance Indicators (KPIs) for backend operations and compliance.
• Location: Candidates must be based in Delhi/NCR.

Other Requirements:

• Willingness to work flexible hours and roster-based shifts (including Sundays).
• Comfortable with a 6-day workweek.
• Location: Work-from-office (Noida, Sector 2).
• Willing to travel to data centers across India when needed.
• Flexibility in communication with both technical and non-technical stakeholders.
• Proactive and solution-oriented approach to challenges.

Benefits:

• Competitive salary aligned with industry standards and experience.
• Opportunity to work at the intersection of compliance, operations, and telecom infrastructure.
• Exposure to strategic and high-impact operational roles across telecom and data center verticals.
• A dynamic and collaborative work environment with growth potential.
• On-the-job learning in telecom regulations, infra compliance, and vendor governance.
• Potential for growth within the organization.
• Exposure to new and innovative technologies in the telecom and data center space (if applicable).
• Specific training opportunities in telecom regulations or technologies (if applicable).

We are looking for a customer-obsessed, analytical Sr. Staff Engineer to lead the development and growth of our Tax Compliance product suite. In this role, you’ll shape innovative digital solutions that simplify and automate tax filing, reconciliation, and compliance workflows for businesses of all sizes. You will join a fast-growing company where you’ll work in a dynamic and competitive market, impacting how businesses meet their statutory obligations with speed, accuracy, and confidence.

As the Sr. Staff Engineer, you’ll work closely with product, DevOps, and data teams to architect reliable systems, drive engineering excellence, and ensure high availability across our platform. We’re looking for a technical leader who’s not just an expert in building scalable systems, but also passionate about mentoring engineers and shaping the future of fintech.

Responsibilities

• Lead, mentor, and inspire a high-performing engineering team (or operate as a hands-on technical lead).
• Drive the design and development of scalable backend services using Python.
• Experience in Django, FastAPI, Task Orchestration Systems.
• Own and evolve our CI/CD pipelines with Jenkins, ensuring fast, safe, and reliable deployments.
• Architect and manage infrastructure using AWS and Terraform with a DevOps-first mindset.
• Collaborate cross-functionally with product managers, designers, and compliance experts to deliver features that make tax compliance seamless for our users.
• Set and enforce engineering best practices, code quality standards, and operational excellence.
• Stay up-to-date with industry trends and advocate for continuous improvement in engineering processes.
• Experience in fintech, tax, or compliance industries.
• Familiarity with containerization tools like Docker and orchestration with Kubernetes.
• Background in security, observability, or compliance automation.

Requirements

• 7+ years of software engineering experience, with at least 2+ years in a leadership or principal-level role.
• Deep expertise in Python, including API development, performance optimization, and testing.
• Experience in Event-driven architecture, Kafka/RabbitMQ-like systems.
• Strong experience with AWS services (e.g., ECS, Lambda, S3, RDS, CloudWatch).
• Solid understanding of Terraform for infrastructure as code.
• Proficiency with Jenkins or similar CI/CD tooling.
• Comfortable balancing technical leadership with hands-on coding and problem-solving.
• Strong communication skills and a collaborative mindset.

Job title: DLP Engineer

Work Location- Delhi

Experience- 2+ Years

Mandatory Requirements:

1- 2 years experience installing Forcepoint Cososys or Netskope.

2- Should have own conveyance.

Job Description:

· Deploy and configure DLP solutions such as Forcepoint, CoSoSys, or Netskope across endpoints, networks, and cloud environments.

· Customize DLP policies and rules to address organizational data security needs.

· Continuously monitor data flow and detect unauthorized access or data exfiltration attempts.

· Analyze DLP alerts and logs to identify potential threats and escalate as necessary.

· Develop, implement, and manage DLP policies to prevent data breaches and leaks.

· Integrate DLP solutions with other security tools, including SIEM.

· Provide technical support for DLP tools and resolve related issues promptly.

· Stay updated with the latest trends and advancements in DLP technologies, particularly Forcepoint, CoSoSys, and Netskope.

Working Days: 6 days working, Monday to Saturday (3rd Saturday off)

• Experience in full-cycle recruiting
• Proficiency in recruitment software and social media recruiting techniques
• Proven ability to identify and attract top talent
• Strong communication and interpersonal skills
• Ability to build and maintain strong relationships with candidates and hiring managers
• Knowledge of labor laws and regulations
• Bachelor's degree in Human Resources, Business Administration, or related field
• Experience in the travel or hospitality industry is a plus
• Professional certification in HR or recruiting is a plus
• Proven experience of 1-2 years
• Immediate joiner from the location of Noida and Delhi NCR only.

Job Description

We are looking for .NET developers with following skill sets for building .NET applications.

Asp.Net with MVC 4.0+, Razor, Multi-threading, jQuery, Angular, SOAP API, Web API 2.0, DI Container, IOC, Bootstrap, Bootstrapper, HTML5, MS SQL

Primary responsibility will be to design and develop three layers of applications, and to coordinate with the rest of the team working on different layers of the infrastructure. A commitment to collaborative problem solving, sophisticated design, and quality product is essential.

Job Category            :  Software Engineer
Location                     : Delh

Experience                : 2 to 4 Years

Position Title: Senior Dot Net Developer

Key Responsibilities:

• Individual/ Team.
• Design, build, and maintain efficient, reusable, and reliable code
• Integrate data storage solutions
• Ensure the best possible performance, quality, and responsiveness of applications
• Identify bottlenecks and bugs, and devise solutions to mitigate and address these issues
• Help maintain code quality, organization, and automatization
• Timely submission of reports as necessary and achieving monthly goals is critical to this role.

Competencies:

Should possess sound communication and conflict management skills. 

Experience and Knowledge Requirements:

At least 2 years working experience with MS SQL, Asp.Net Web Form & windows services are mandatory.

Qualification:

MCA / B. Tech/ M.Sc. IT

Required Skillset:

• Strong knowledge of .NET framework
• Strong understanding of object-oriented programming
• Skill for writing reusable libraries
• Familiar with various design and architectural patterns
• Basic understanding of Common Language Runtime (CLR), its limitations, weaknesses, and workarounds
• Experience in generics collections. Client-side libraries like jQuery & Angular 1.3
• Proficient understanding of code versioning tools such as Git, SVN, and TFS
• Solid working experience on MVC, Singleton, abstract factory, facade design patterns

• Provide support to an organization in finding the qualified candidates for vacant job positions.
• Contribute to the human resource management and employment for smooth functioning of a medical facility.
• Review large number of resumes or curriculum vitae
• Research for job fairs, job seminars and involve in cold calling, referral recruiting, etc., to get the right candidate.
• Screen each resume carefully to shortlist the appropriate ones, based on the professional and personal credentials.
• Manage interview on telephones or personal meeting to figure out the matched qualities, before processing it to the hiring manager or key interview panel.
• Assist in arranging face-to-face interview with higher management.
• Assist the managers in recognizing the key skills and competencies of the candidate to make the final selection of the candidate.
• Negotiate and decide the cost/salary of the employee in consultation with the higher management.
• Check the background of candidates followed by employment reference checking.
• Carry out pre-employment tests like medical test, intelligence quotient, emotional quotient, etc.
• Report to the manager on the status of the interview and selection process.
• Work according to the rules, regulations and recruitment strategies of the organization.
• Suggest new approaches towards developing better recruitment policies.
• Arrange several marketing initiatives in advertising job vacancies through job sites, company website, newspaper, job vacancy journals, etc.
• Monitor the need for new employees for a particular post.
• Suggest effective employee benefit schemes to enhance the organization's effectiveness.
• Be aware of the healthcare job market trends.
• Analyze and review the effectiveness of the selected candidates and take corrective steps if goals are not met.

Our client is a premier web design and software solutions company based out of Delhi, Florida and California. They are a creative, young and dynamic organisation that provides superior quality solutions like web design and development, mobile app development on various platforms, cloud apps and Ecommerce web solutions. They have clients across US, Canada, UK, and Australia, who receive market ready and saleable apps.

What you need to have:

Who are we?

We are a venture capital-backed software development company headquartered in Canada. We develop in-house products to disrupt one industry at a time and partner as a technology service provider to selected startups.

Who are you?

Experience in writing applications using Nodejs including Express or similar.
Must be good in MySQL or one of the databases such as Mongo.
Proficient in Javascript and good experience and knowledge of open source tools, frameworks, broader cutting-edge technologies around server-side development.
Excellent data structure, algorithm, and problem-solving skills.
Created and consumed various APIs in the past.
Should be an active contributor to developer communities like Stack Overflow, GitHub, Google Developer Groups (GDGs).
Customer-focused, react well to changes, work with teams, and able to multi-task.
Must be a proven performer and team player that enjoys challenging assignments in a high-energy, fast-growing, and start-up workplace.
Must be a self-starter who can work well with minimal guidance and in a fluid environment.

Some of the technologies we use are:
NodeJS
ExpressJS
Angular 9
AWS
Github
PSQL, MongoDB
Selenium

About Us

We Innvoage Technology Private Limited, incorporated in the year 2021, with a dream to revolutionise the Fintech industry by our innovative solutions in the field of online transactions. Our Vision is to “Be the most trusted and innovative service provider in the payment industry, with smoothest and most convenient to use interface and to offer unparalleled solutions to our valued customers in all our markets.”

We are looking for a core team to be the lead developers for our Payment Gateway Solution - UPayI.

Job Responsibilities

• Take UI designer's images and transfer it into html + JS + CSS code
• Use Laravel view template
• Modify WordPress theme, or plugin's template
• Other web frontend tasks

Required Skills

• JavaScript, we use Vue in our project mainly and use jQuery for some projects.
• Bootstrap 4 and Bootstrap 5.
• Must be familiar with AJAX and API calling (ITS VERY IMPORTANT)
• Must be familiar with Laravel View template.