11+ SLA Jobs in Delhi, NCR and Gurgaon | SLA Job openings in Delhi, NCR and Gurgaon

About MyOperator:

MyOperator is India's leading cloud communications provider, empowering over 10,000 businesses across diverse industries with innovative SaaS solutions. Our offerings include Cloud Call Center, IVR, Toll-free Numbers, Enterprise Mobility, WhatsApp Business Solutions, and Heyo Phone. We are dedicated to delivering excellence through cutting-edge technology and exceptional customer service.

About the Role:

Are you a results-driven and detail-oriented professional with a strong understanding of telecom regulations and backend operations? We are seeking a dynamic Compliance Analyst - Operations to take ownership of backend operations, vendor management, and ensure full adherence to telecom-related compliances.

This role requires a deep understanding of telecom infrastructure, data center operations, and regulatory frameworks. You will be instrumental in driving compliance, optimizing operational processes, supporting strategic business growth, and mitigating potential operational and compliance risks.

Key Responsibilities:

• Regulatory Compliance: Ensure adherence to all telecom-related laws, licenses, and regulatory guidelines (TRAI, DoT, etc.). Stay updated on compliance mandates, coordinate audits and filings, and manage relationships with regulatory bodies.
• Telecom Procurement & Vendor Management: Conduct end-to-end procurement of telecom resources and services, ensuring cost efficiency, SLA adherence, and compliance in vendor contracts. Develop and execute vendor management strategies including evaluation, onboarding, contract compliance checks, and performance reviews.
• Data Center Operations: Oversee procurement and resource planning for data center infrastructure, monitor performance, identify areas for optimization and regulatory alignment, and ensure adherence to relevant security standards.
• Vendor Governance: Develop and execute vendor management strategies including evaluation, onboarding, contract compliance checks, and performance reviews. Manage relationships with key vendors.
• Asset & Infrastructure Troubleshooting: Manage technical troubleshooting, minimize downtime, and ensure preventive maintenance protocols for telecom infrastructure and data centers.
• Ticketing & Issue Resolution: Handle operational queries via ticketing system, conduct root cause analysis, and suggest process improvements.
• SOPs & Process Development: Define, document, and suggest Standard Operating Procedures (SOPs) across telecom, compliance, and operations functions. Identify opportunities for automation in operational processes.
• Data Management & Reporting: Collect and analyze data from internal and external sources to support management decision-making. Develop dashboards and reports for operational visibility and monitor Key Performance Indicators (KPIs) for backend operations and compliance.
• Cross-functional Collaboration: Work with internal teams to align operational strategies with business objectives and compliance standards.
• Audit & Cost Optimization Support: Assist in telecom/vendor audits (internal and external) and contribute to cost-efficiency initiatives across operations. Familiarity with audit frameworks is desirable.
• Risk Management & Mitigation: Identify potential operational and compliance risks and develop and implement mitigation strategies.
• Stakeholder Management: Interact and manage relationships with external stakeholders like regulatory bodies and auditors.
• Admin Oversight: Manage end-to-end admin tasks including facility coordination, vendor contracts, and support services to ensure smooth daily operations.

Requirements:

• Education: Post Graduate (MBA preferred).
• Experience: Minimum 3-5 years of experience in backend operations, with mandatory exposure to telecom infrastructure and telecom regulatory compliance.

Skills:

• Deep understanding of the telecom regulatory landscape (TRAI, DoT, etc.).
• Strong vendor management and negotiation skills, including SLA adherence.
• Knowledge of telecom and data center infrastructure operations and relevant security standards.
• Ability to design and optimize operational workflows and SOPs.
• Proficiency in MS Office (Excel, Word, PowerPoint).
• Working knowledge of data reporting tools like Google Data Studio, AWS QuickSight, etc.
• Strong communication and analytical skills.
• Experience of working with ticketing systems.
• Basic project management skills.
• Certifications: Relevant certifications (e.g., ITIL, specific telecom certifications, compliance-related certifications) are a plus.
• Understanding of SLAs and KPIs: Proven ability to understand, define, and monitor Key Performance Indicators (KPIs) for backend operations and compliance.
• Location: Candidates must be based in Delhi/NCR.

Other Requirements:

• Willingness to work flexible hours and roster-based shifts (including Sundays).
• Comfortable with a 6-day workweek.
• Location: Work-from-office (Noida, Sector 2).
• Willing to travel to data centers across India when needed.
• Flexibility in communication with both technical and non-technical stakeholders.
• Proactive and solution-oriented approach to challenges.

Benefits:

• Competitive salary aligned with industry standards and experience.
• Opportunity to work at the intersection of compliance, operations, and telecom infrastructure.
• Exposure to strategic and high-impact operational roles across telecom and data center verticals.
• A dynamic and collaborative work environment with growth potential.
• On-the-job learning in telecom regulations, infra compliance, and vendor governance.
• Potential for growth within the organization.
• Exposure to new and innovative technologies in the telecom and data center space (if applicable).
• Specific training opportunities in telecom regulations or technologies (if applicable).

.

🔧 Key Responsibilities:

• Design and develop customized Salesforce solutions using Apex, Visualforce, and Lightning Web Components (LWC)
• Manage and implement Salesforce APIs and third-party integrations
• Work with Salesforce Data Cloud (CDP) to unify and manage enterprise data
• Collaborate with cross-functional teams to deliver scalable, secure, and high-performing Salesforce solutions
• Adhere to best practices in data security, performance, and system architecture
• Participate actively in Agile/Scrum processes and contribute to sprint planning and delivery
• Conduct thorough code reviews, unit testing, and maintain clear technical documentation

✅ Required Skills & Qualifications:

• 4+ years of hands-on Salesforce development experience
• Proficiency in Apex, LWC, Visualforce, and Salesforce APIs
• Experience with third-party integrations and middleware platforms
• Familiarity with Salesforce Data Cloud or similar data management platforms
• Strong grasp of Salesforce configuration, data modeling, flows, and triggers
• Knowledge of Git, DevOps, and CI/CD pipelines
• Excellent problem-solving and communication skills

🌟 Preferred:

• Salesforce Platform Developer I/II certification(s)
• Experience working in large-scale enterprise environments
• Familiarity with DevOps tools and CI/CD best practices

Our Mission

On a mission to provide the most powerful, cutting-edge, comprehensive, and secure cloud test

platform to empower software testers & developers globally to perform testing intelligently at scale.

Our Vision

We envision an integrated platform where professionals can rely to perform and manage all

types of tests without being limited by infrastructure dependency. So people could focus on things

that matter the most, i.e. their tests

We are looking for the brightest minds to join our team!

You will be

part of

a fast growing organisation, and a

high-performing team that delivers

beyond

100%. You

get the

opportunity to

learn from a team of

seasoned entrepreneurs and sales

experts.

This will be a hands-on position

in a fast paced start-up environment. So

we are looking for a

motivated self-starter who isn't afraid to roll-up their sleeves and contribute

in various capacities.

Someone who will see a problem as an opportunity for leadership.

Role/ Scope of Work

Generate sales revenue through prospecting, nurturing and closing

business in the

Enterprise/ Mid-Enterprise, SMB Segment

Build and manage your sales pipeline for strong coverage ratios; achieve

quarterly revenue

targets

Manage the entire account lifecycle from account strategy, customer engagement, solution

development and contract negotiation; meet or exceed quarterly/ annual revenue quota

Develop, maintain and grow

executive relationships in your target account to expand

revenue potential

Work

with all levels of Sales/

Marketing/ Product leadership to continuously improve key

sales

management processes

like territory planning, lead/pipeline/opportunity management

and KPI reporting

Maintain excellent due diligence in CRM for your Lead, Accounts and Opportunities (on a

daily, weekly, monthly basis)

Requirements

Minimum 3 years of new business acquisition sales in a B2B software organisation. Top 10%

of the team, with a strong track record of success.

Experience in full sales lifecycle

management from qualification, solutionising, negotiation/

procurement to closing

Strong willingness and ability to uncover opportunities by

pitching highly differentiated value

propositions to crack new accounts or expand deals at existing accounts.

Excellent

verbal and written communication

skills with

strong phone/video conference

presence

Persistent

and optimistic problem solver

with

a vibrant,

assertive and energetic attitude,

strong work ethic and driven to succeed

Extreme customer centricity and empathy

and

service urgency; strong desire to work in a

fast-paced, self-directed start-up environment● B.Sc in Technology/ IT/ Computer Science is preferred but not mandatory, but expected to be

passionate about Internet Technologies, SaaS, knowledge about SDLC, Cross Browser

Testing industry

About Company

One of the India's leading Renewable Energy Consultants, working with large commercial and Industrial clients and helping them choose right Renewable Energy solution for them.

Roles & responsibilities:

• Research and Analysis in the Renewable Energy Sector of the regulations,policies, market competitors, key developers

• Creating and maintaining Financial Models and Financial Calculators as per the Customer’s and Company’s requirements

• Supporting in the Transaction Execution and in signing the PPA documents with the customers

• Preparation of Financial Modeling, corporate presentations, and information memorandum, RFS

Requirements:

MBA in Finance or comparable qualification with 8 -16 months of experience and excellent knowledge of Microsoft Excel

• You must have excellent knowledge and hands on for Ms Excel.

• You must have strong analytical (quantitative as well as qualitative) skills including building financial models

• You should have a strong financial statement analysis foundation

• You should have great research capabilities and understanding of the power and utility sector with a focus on solar, wind, and new upcoming technologies

• You should have excellent communication, writing skills, report-writing, and presentation skills

• Creating long-form sales page copy about a variety of Ayurvedic products and services for foreign markets (i.e. USA and EU)
• Creating ad concepts and ad copies for said products and consumers
• Researching Ayurvedic background and benefits of ingredients used in the organization’s products
• Researching company’s target audience’s interests and needs
• Creating highly valuable informational pieces that convert into sales
• Staying up-to-date with latest trends in USA and EU regarding skincare, health and wellness
• Creating mind-blowing value for our customers

• Ensuring compliance with law (e.g. copyright and regulatory bodies)

Job Title: Product Manager

Job Description

Bachelor or master’s degree in computer science or equivalent experience.
Worked as Product Owner before and took responsibility for a product or project delivery.
Well-versed with data warehouse modernization to Big Data and Cloud environments.
Good knowledge* of any of the Cloud (AWS/Azure/GCP) – Must Have
Practical experience with continuous integration and continuous delivery workflows.
Self-motivated with strong organizational/prioritization skills and ability to multi-task with close attention to detail.
Good communication skills
Experience in working within a distributed agile team
Experience in handling migration projects – Good to Have
 

*Data Ingestion, Processing, and Orchestration knowledge

Roles & Responsibilities

Responsible for coming up with innovative and novel ideas for the product.
Define product releases, features, and roadmap.
Collaborate with product teams on defining product objectives, including creating a product roadmap, delivery, market research, customer feedback, and stakeholder inputs.
Work with the Engineering teams to communicate release goals and be a part of the product lifecycle. Work closely with the UX and UI team to create the best user experience for the end customer.
Work with the Marketing team to define GTM activities.
Interface with Sales & Customer teams to identify customer needs and product gaps
Market and competition analysis activities.
Participate in the Agile ceremonies with the team, define epics, user stories, acceptance criteria
Ensure product usability from the end-user perspective

Mandatory Skills

Product Management, DWH, Big Data

• Excellent communication and problem-solving skills,
• Strong analytical skills Ability to turn business requirements into technical concepts and code,
• Minimum 3 - 6 years experience in software development in general with 3 years in complex web applications using SAP UI5,
• Software architecture knowledge of enterprise applications is a must
• Experience with Web - Technologies (SAP UI5, HTML5, CSS3, JS, REST - WS) is a must
• Experience with SAP Mobile Platform as well as SAP Web IDE is a plus
• Knowledge and experience with user experience and design concepts is a plus

Seeking Automation Test Lead for a very old client, please share updated resume if interested.

Openings: 2
CTC: Best for the right candidate

Location: Noida ,Bangalore, Hyderabad, Mysore, Chandigarh, Kolkata, Pune, Chennai, Jaipur.

Roles and Responsibilities
• Responsible to write and execute exploratory and automated tests that prove the functional and non-functional requirements of the system.
• Should be able to work as individual contribute in development & testing capacity
• Must be able to guide the junior team members
• Must be client facing.


Skills Required:
• Different types of Framework Development, Testing Life Cycle Expertise, Bug life cycle tracking, CI/CD Experience.
• Automation hands experience in at least 2 or 3 popular tools, Hands on experience in Windows Automation and Web applications Automation
• Working experience in RPA tools like UI Path
• Hands on experience in Test Management tools,
• Desirable to have Mobile Application Testing.
• Desirable to have exposure working on BDD, TDD concepts, Page object model concepts, Web debugging tools, general programming lanuguages like C++, Java, VB, https://vb.net/">VB.net, SQL Developer, IDE etc.
• Working exposure to Performance tools like JMeter, Apploader etc is a Plus
• Preferred - ISTQB, Selenium, UFT Certified Professional, Agile methodology  

Please refer for Other Openings:

• Automation Test Lead – Mid Size
• Pega Developers, BA & Lead System Architects - MNC
• JAVA Developers - MNC

Regards,

Kamaljeet Kaur

IT Recruitments

WEN | Creating Opportunities

Mobile: nine nine five eight four- three eight eight five eight

https://www.linkedin.com/in/kamaljeet-kaur-4aa83373/">https://www.linkedin.com/in/kamaljeet-kaur-4aa83373/

• If you are from IIIT, NIT;
• If you have experience of Amazon or equivalent product company;
• If you are confident to use technology and meet any product goals; Coding must be your interest as entrepreneurs need to do anything and everything if required. 
• Have https://www.linkedin.com/feed/hashtag/?highlightedUpdateUrns=urn%3Ali%3Aactivity%3A6658644615953956864&;keywords=%23Leadership&originTrackingId=DfGfl6nWQw8ezWH0FuMWJQ%3D%3D" target="_self">Leadership qualities to present yourself strongly to https://www.linkedin.com/feed/hashtag/?highlightedUpdateUrns=urn%3Ali%3Aactivity%3A6658644615953956864&;keywords=%23VCs&originTrackingId=DfGfl6nWQw8ezWH0FuMWJQ%3D%3D" target="_self">VCs and can debate well;
• If you are ready to take the challenge with Company Stake, Co-founder role, and a minimum fixed salary (don't compare it with your corporate salary) to run your essentials; then THIS IS AN OPPORTUNITY TO TRY ENTREPRENEURSHIP WITH MINIMUM POSSIBLE RISK. You will not get an option to be a co-founder of a 3+years old totally operational startup, who gives you the seed for the next year to give a final touch and raise Series A.