11+ SLA Jobs in Chennai | SLA Job openings in Chennai

Looking for a passionate Production Support Lead and team player who wants to learn, contribute and bring fun & energy to the team. We are a friendly startup where we provide opportunities to explore and learn a lot of things(new technology/tools etc.,) in building quality products using best-in-class technology.

Responsibilities :

·  Customer Relationship Management

·   Incident Management. Manage ticket queue and resolve it in timely manner.

·   Analyzing the incidents and either responding to the end user with a solution or escalating it to the other IT teams.

·  Troubleshoot minor and major system problems in a timely manner and escalate to L3 support when necessary.

·  SLA Management

·  Develop and maintain accurate technical and user documentation.

·  Working with QA to ensure the quality and timing of new release deployments.

Skills/Experience :

·  Strong analytical and problem-solving skills and interest in learning new things will be the key.

·  Excellent interpersonal skills handling internal and external customers

·  About 3 years of professional experience in providing product support in leading BFSI sector organisations

·  Experience in any DB (SQL/noSQL)

·  Testing Exposure will be an added advantage

Role Description

Eligibility:

1. An ex-serviceman preferably with civil work experience in security/training.

2. Age- preferably

3. Preferably from Infantry.

4. If civilian – min 05 years work experience as training manager in the field of security.

Qualifications

• Training & Development and Employee Training skills
• Excellent Communication skills, both oral and written
• Strong Analytical Skills
• Experience in creating and delivering successful training programs
• Demonstrated ability to work well within a team as well as with individuals across all levels of the organization
• Keen attention to detail and demonstrated ability to prioritize and manage multiple tasks effectively
• Bachelor's degree in a relevant field such as Human Resources, Education, Organizational Behavior, or related field
• Additional training or certification in training and development is a plus
• Prior work experience in the security industry is preferred

Required Skills:

"Overall 5-9 years of experience

Experience of working in Agile projects and aware of key Agile concepts

Good Problem solving and communication skills

Team player, hard working and innovative in his approach

Having stretch mindset and eagerness to learn/adopt new frameworks.

Expertise in Java 8 version or later

Hands on coding experience in Core Java ,Java, J2ee

Should have experience in Spring Boot

Should have good experience in Hibernate, Spring DATA JPA

Experience in RestFull Web services and microservices

Hands on knowledge in JMS and messaging Queues

Hands on Knowledge in Open API spec / swagger 2.0

Hands on knowledge in writing unit test cases using java test framework (Junits, Mockito)

Strong Ability to troubleshoot vulenerabilities and sonar issues and remediate with appropriate sonar rules compliant solution.

Should have hands on experience in SDLC

Should have an excellent client interaction background with Smart, Innovative, Enthusiastic, Proactive

Nice to Have

------------

Knowledge in kafka integeration

knowledge in OCP4 configs and deployment

Knowledge on secret Vaulting

Experience working in Agile project

• Knowledge on CI/CD process.

Position:  React/Frontend Developer

Location: Chennai and Exp : 3 to 5 Yrs

We are looking for a great JavaScript developer who is proficient with React.js or VueJs. Your primary focus will be on developing user interface components and implementing them following well-known React.js workflows (Redux). You will ensure that these components and the overall application are robust and easy to maintain. You will coordinate with the rest of the team working on different layers of the infrastructure. Therefore, a commitment to collaborative problem solving, sophisticated design, and quality product is important.

Responsibilities

• Developing new user-facing features using React.js
• Building reusable components and front-end libraries for future use
• Translating designs and wireframes into high quality code
• Monitoring and improving front-end performance.
• Troubleshooting interface software and debugging application codes.
• Documenting application changes and developing updates.

Skills

• Strong proficiency in JavaScript, including DOM manipulation and the JavaScript object model
• In-depth knowledge of JavaScript, CSS, HTML, and front-end languages.
• Thorough understanding of React.js and its core principles
• Experience with popular React.js workflows (such as Flux or Redux)
• Should have recent experience with React projects (min. 2 years)
• Experience in VueJs is an added advantage
• Familiarity with newer specifications of EcmaScript
• Familiarity with RESTful APIs
• Knowledge of modern authorization mechanisms, such as JSON Web Token
• Knowledge of performance testing frameworks including Mocha and Jest.
• Experience with common front-end development tools such as Babel, Webpack, NPM, etc.
• Ability to understand business requirements and translate them into technical requirements
• Familiarity with code versioning tools. 

As an SEO Link Builder, you will be responsible for creating and managing high-quality backlinks for our websites. You will work closely with the digital marketing team to ensure that all link-building campaigns are executed effectively and meet our client’s objectives. 

Your primary tasks will include: 

Developing and managing link-building campaigns to meet project deadlines 

Proactively monitoring the performance of backlinks  

Providing regular reports on link-building progress and results 

Conducting comprehensive keyword and competitor research and analysis to identify opportunities for link building 

Responsibility: 

- Good knowledge of keyboard shortcuts and using Search Engines

-Experience in Google Analytics, webmaster tools, and other reporting platforms is preferred.

- Bachelor's in Computer Science or related field

• 8+ years of experience in Product Development especially in Healthcare Domain
• Technical project managers are tasked with managing projects with top-down oversight from inception to completion
• They must also develop project plans that meet client needs
• Decent Communication Skills and quick in understanding the tasks
• Coordinate with technical team members at all stages of the project

Key Responsibility Areas:

• To develop new business opportunitiesby selling SaaS Workflow automation solutions.
• To Generate leads, follow up by email/phone, give product demos and close sales.
• Meet & engagewith customers and help them understand various product features.
• Demonstrate the ability to maximize profitable volume growth, Time Management and client preference in the assigned market.
• Maintain data related to partners, accounts and document customer interactions.

MUST HAVE OWN VEHICLE & A VALID DRIVING LICENCE.


WHY JOIN US ?

• Professional development and career advancement opportunities.
• Young and vibrant work culture.

Current CTC:

Expected CTC:

Notice Period:

Best Regards,