11+ SLA Jobs in Chennai | SLA Job openings in Chennai

Looking for a passionate Production Support Lead and team player who wants to learn, contribute and bring fun & energy to the team. We are a friendly startup where we provide opportunities to explore and learn a lot of things(new technology/tools etc.,) in building quality products using best-in-class technology.

Responsibilities :

·  Customer Relationship Management

·   Incident Management. Manage ticket queue and resolve it in timely manner.

·   Analyzing the incidents and either responding to the end user with a solution or escalating it to the other IT teams.

·  Troubleshoot minor and major system problems in a timely manner and escalate to L3 support when necessary.

·  SLA Management

·  Develop and maintain accurate technical and user documentation.

·  Working with QA to ensure the quality and timing of new release deployments.

Skills/Experience :

·  Strong analytical and problem-solving skills and interest in learning new things will be the key.

·  Excellent interpersonal skills handling internal and external customers

·  About 3 years of professional experience in providing product support in leading BFSI sector organisations

·  Experience in any DB (SQL/noSQL)

·  Testing Exposure will be an added advantage

Job Title: Technical Lead / Project Manager

Location: Indore /Chennai

Experience: 6–12 Years

Key Responsibilities:

• Lead and mentor development teams through all phases of the software development lifecycle.
• Act as the main point of contact for clients; manage communication, expectations, and satisfaction.
• Define project scope, objectives, timelines, and deliverables in collaboration with stakeholders.

Requirements:

• Bachelor’s or Master’s degree in Computer Science, Engineering, or a related field.
• 6+ years of experience in software development, with at least 2+ years in a leadership/project management role.
• Strong technical background in web and/or mobile technologies (e.g., JavaScript, React, Node.js, PHP, Python, iOS/Android).

Roles and Responsibilities

1.    Manage client relationships, and facilitators relationship at MHFAI for training and post-training support.

2.    Ideate, design, and implement program that focused on post-training support for mental health first-aiders.

3.    Leverage the new products of MHFAI to the clients that ensures implementation of mental health by building tools and guidelines (for organized groups).

4.    Oversee and facilitate MHFAI instructors for training and upskilling.

5.    Monitor and coordinate the MHFAI Awards program with all the stakeholders involved.

6.    Draft and initiate scientific research, and create tools required at workplace to measure mental health.

7.    Plan and manage webinars, events and activities to promote the idea of mental health at workplaces and educational institutions.

8.    Draft, design, manage and implement guidelines / resources with focus on mental health for the benefit of organized groups.

9.    Keep up-to-date with the latest trends and best practices in Learning and Development and / or mental health, and incorporate them into our training programs.

10. Manage the Learning and Development budget, ensuring that resources are allocated effectively and efficiently.

11. Provide support in other operational functions of MHFA as needed.

Requirements:

·      10-15 years in clinical work and / or mental health training

·      Qualification: Education in Mental Health

·      Experience in Clinical Practice / Research

·      Exposure to mental health training and created content or training on Mental Health for Adult

·      Experience of having previously worked in organized group is desirable

• 3+ years experience in practical implementation and deployment of ML based systems preferred.
• BE/B Tech or M Tech (preferred) in CS/Engineering with strong mathematical/statistical background
• Strong mathematical and analytical skills, especially statistical and ML techniques, with familiarity with different supervised and unsupervised learning algorithms
• Implementation experiences and deep knowledge of Classification, Time Series Analysis, Pattern Recognition, Reinforcement Learning, Deep Learning, Dynamic Programming and Optimisation
• Experience in working on modeling graph structures related to spatiotemporal systems
• Programming skills in Python
• Experience in developing and deploying on cloud (AWS or Google or Azure)
• Good verbal and written communication skills
• Familiarity with well-known ML frameworks such as Pandas, Keras, TensorFlow

Hand on experience with TC Customization, Installation, Upgrade, Migration

Teamcenter BMIDE & ITK - Working with BOM & Structure , SOA , AWC customization

Work Flow & Dispatcher configuration through custom utility translation

Good knowledge on Teamcenter customization and AWC customization and configuration

Should have intensive work experience on the following modules. 

oReport generation.

oPLM-XML import / export.

oDocument Management

Good knowledge on required programming languages for ITK(C/C++), SOA-AWC(Angular JS,HTML,CSS) customization.

In addition to that, 

oBMIDE

oDispatcher

oWorkflow (Designer).

oPreferences

oQuery Builder

Optionally, 

Teamcenter to SAP integration

Teamcenter to Polarion integration

We are searching for a highly-creative Digital Marketing Manager to lead our marketing team. In this position, you will be responsible for all aspects of our marketing operations. Your central goal is to help grow our brand’s influence locally while also increasing brand loyalty and awareness.

• Design and oversee all aspects of our digital marketing department including our marketing database, email, and display advertising campaigns.
• Develop and monitor campaign budgets.
• Plan and manage our social media platforms.
• Prepare accurate reports on our marketing campaign’s overall performance.
• Coordinate with advertising and media experts to improve marketing results.
• Identify the latest trends and technologies affecting our industry.
• Evaluate important metrics that affect our website traffic, service quotas, and target audience.
• Work with your team to brainstorm new and innovative growth strategies.
• Oversee and manage all contests, giveaways, and other digital projects.

• 6+ years of experience doing B2B marketing and driving customer acquisition
• Understanding of online customer acquisition process is essential
• Exposure to social media, product launches, web analytics tools, search engine marketing
• Search Engine Marketing (SEM) and Search Engine Optimization (SEO)
• Excellent communication skills, both written and verbal
• Demonstrated ability to learn pretty much anything quickly
• Very high attention to detail
• A self-starter, capable of working independently

• A completely non-hierarchical working environment to grow exponentially
• Direct working relationship with the Founder & CEO
• Experience in interacting with top global brands.
• Casual office environment

Company Overview: We are a fast-growing vertical SaaS company in Chennai. Our product - GrowSmart - is used by leading project contracting companies across India. Our team values the following: respect for every individual, excellent learning opportunities, challenging work environment, larger responsibilities earlier in your career, commitment towards results, recognition for hard work. Website: https://growsmartsmb.com 

Job Overview: You will be part of the core product engineering team. It’s a small, highly productive team building a large and complex product. Our web app is built with React and Redux. The mobile apps are built with React-Native. The backend is built with NodeJs and PostgreSQL. So, javascript is the language we speak 😉. If you are fluent in javascript, you will be a great fit! This position is primarily for the front-end, but we encourage full-stack developers.

You will be a team player working collaboratively with product leaders, UI designers, and the testing team. Requirement Analysis, Design, Development, Unit Testing, and Integration Testing are the major activities you will take up. You will own a feature from UI design to go live.

Skills Expected:

1. Sound understanding of HTML/ DOM / Javascript / CSS.
2. Strong practical expertise in React and Redux.
3. Good understanding of usability, error handling, performance, and reusability concepts.
4. Ability to learn new concepts rapidly.
5. Ability to handle complexity - you will work on a large and complex app, often more than one task at a time.
6. Being self-driven - you enjoy taking ownership; you don’t need constant follow-up from a manager.

Job Highlights: Great opportunity to work on the full-stack in a large and complex product, with a small core team. Modern workplace at the heart of the city – Ashok Nagar. Young and flat team – you get full freedom to learn and grow. Excellent growth opportunity – can take up bigger responsibilities earlier in your career. Medical insurance for self. Due recognition and appreciation for hard work.