11+ SLA Jobs in Chennai | SLA Job openings in Chennai

Looking for a passionate Production Support Lead and team player who wants to learn, contribute and bring fun & energy to the team. We are a friendly startup where we provide opportunities to explore and learn a lot of things(new technology/tools etc.,) in building quality products using best-in-class technology.

Responsibilities :

·  Customer Relationship Management

·   Incident Management. Manage ticket queue and resolve it in timely manner.

·   Analyzing the incidents and either responding to the end user with a solution or escalating it to the other IT teams.

·  Troubleshoot minor and major system problems in a timely manner and escalate to L3 support when necessary.

·  SLA Management

·  Develop and maintain accurate technical and user documentation.

·  Working with QA to ensure the quality and timing of new release deployments.

Skills/Experience :

·  Strong analytical and problem-solving skills and interest in learning new things will be the key.

·  Excellent interpersonal skills handling internal and external customers

·  About 3 years of professional experience in providing product support in leading BFSI sector organisations

·  Experience in any DB (SQL/noSQL)

·  Testing Exposure will be an added advantage

Required Qualifications:

• OOPS - In-depth understanding of Object Oriented Programming principles

• Solid - In-depth knowledge and practical knowledge of applying SOLID design principles

• Architectural Patterns - In-depth understanding of design patterns and have experience in designing and building complex architecture solutions

• React + Typescript - Extensive hands-on experience in React + Typescript, building high-performance complex frontends

• Unit testing - Ability to write Unit Testing using Jest framework

• Dotnet core webapi - Extensive hands-on experience in writing WebAPIs using dotnet core. Should have advanced knowledge on middlewares, auth flow, etc.

• C# - Solid knowledge on advanced C# language features like Lambda functions, Generics, etc.

• Entity Framework - Solid knowledge on Entity framework database first and code first approach

• Unit testing - Ability to write Unit Testing using popular mock frameworks and XUnit framework

• SQL - Advanced - Extensive hands-on experience in Microsoft SQL (DDL, DML, Aggregates, Functions, Stored proc, etc)

• Query Performance Tuning - Ability to understand query plans and tune compelx queries to improve performance

• Core services - Advanced knowledge and hands-on in building applications hosted in AWS using ECS containers, API Gateway, Lambda, Postgres/DynamoDb

• IAC - Hands-on experience in writing Teraform Scripting - CI/CD, Github pipelines

Job Description

Job Description/Preferred Qualifications

Qualifications

• Bachelor's degree in Computer Science, Software Engineering, or a related field.
• Proven experience as a VC++ Developer.
• Knowledge of Win32 API, MFC, STL, SQL, XML and TCP/IP Sockets is required.
• Interface with COM ports, USB devices, PCI cards, and Ethernet networks.
• Familiarity with data structures, algorithms, and design patterns.
• Ability to debug and optimize multithreaded applications.
• Strong understanding of Visual C++ and object-oriented programming principles.
• Experience with software development methodologies.
• Excellent problem-solving skills and attention to detail.
• Good communication and teamwork skills.
• Ability to work independently and as part of a team.

Desired Qualifications

• Knowledge of Modbus and SECS/GEM protocols.
• Knowledge of Windows Kernel-Mode Drivers.
• Experience in coding for industrial automation.
• Familiarity with liquid chemical analytical hardware.
• Experience in Semiconductor Manufacturing Equipment.

Responsibilities

• Develop and maintain software applications using Microsoft Visual C++.

• Develop new features to control company Analyzer and Doser hardware in established code base.

• Collaborate with cross-functional teams to define software requirements.

• Write clean, efficient, and maintainable code.

• Debug, troubleshoot, and fix software issues.

• Conduct code reviews to ensure adherence to best practices.

• Optimize application performance for speed and scalability.

• Participate in the full software development lifecycle, from requirement gathering to deployment.

Job Description:

MulticoreWare Inc develops heterogeneous software for Media and Automotive markets. It develops and licenses world-class video codec libraries, such as the widely used x265 (open-source HEVC encoding library) and supports tier-1 global streaming video services and video encoding solution providers.

As a Senior SW Engineer/Technical Lead, you will join MulticoreWare’s growing team of world-class engineers, and architects in its offices at Chennai, India, to implement, and deliver solutions in video pipelines and products. You will work in a result-oriented team with a culture of transparency and minimal bureaucracy. MulticoreWare provides a collaborative work environment with opportunities to learn, grow and progress in your career path.

Key Responsibilities:

• Implement, test, and deliver production-quality software, architected for problems in video pipelines of internal and customer IPs
• Lead the execution and implementation of product features with a small team of engineers and mentor the junior engineers within the team
• Conduct meticulous code-reviews to ensure bug-free and high-quality deliverables.
• Contribute towards product release cycles by developing tests deployed in continuous integration frameworks, fixing bugs identified during release, etc.
• Interface with customers, support customer evaluations of products and debugging of customer issues

Qualifications:

• Bachelor’s degree in Computer Science, Computer Engineering, or Electrical Engineering with 5 + years’ experience, or a Master’s degree in similar areas with 3+ years’ experience
• Excellent C/C++ development and debugging experience in creating production-grade software on Windows and Unix-based platforms
• Hands-on experience in video coding with an in-depth knowledge of HEVC, AVC, VP9, AV1 and VVC 
• Strong interest in video/imaging technologies, including video/image compression, analytics, and streaming/delivery
• Demonstrated analytical, problem solving and troubleshooting skills, with a meticulous attention to detail
• Working knowledge of code management systems such as Git and Bitbucket
• Good verbal and written communication skills

Preferred Qualifications:

• Experience with continuous integration frameworks like Jenkins
• Experience with heterogeneous programming libraries such as OpenCL, CUDA
• Experience with platform-specific software optimizations like SIMD to enable higher performance software
• Understanding of Agile / Scrum methodologies
• Experience in interacting with geographically distributed teams for reviews and meetings

Job Title: Relationship Manager

Experience Required: 1 to 3 Years

Job Locations: Chennai, Coimbatore, Erode, Salem, Madurai, Hosur, Puducherry, Trichy, Tiruvannamalai, Vellore

Notice Period: Immediate to 30 Days

Job Summary:

We are seeking proactive and customer-oriented Relationship Managers to join our team across various locations in Tamil Nadu and Puducherry. The ideal candidate will be responsible for maintaining and growing strong client relationships, promoting products/services, and ensuring a high level of customer satisfaction.

Key Responsibilities:

• Build and maintain strong, long-term relationships with customers.
• Act as a trusted advisor by understanding client needs and offering relevant solutions.
• Generate new business opportunities through cold calling, referrals, and walk-ins.
• Manage the end-to-end sales process, including prospecting, onboarding, and post-sales service.
• Meet or exceed assigned sales and service targets.
• Provide timely resolutions to customer issues and escalate when necessary.
• Coordinate with internal teams to ensure smooth execution of client requests.
• Track and report sales activities and client interactions using CRM tools.

Key Skills & Competencies:

• Strong interpersonal and communication skills.
• Ability to understand and identify client needs effectively.
• Sales-oriented mindset with a customer-first approach.
• Negotiation and problem-solving skills.
• Ability to multitask and manage time effectively.
• Proficiency in local languages is a plus.
• Basic knowledge of CRM tools and MS Office (Excel, Word, Outlook).

Astra Technologies Inc is a US-based startup with a wholly-owned subsidiary in Chennai, India. We are building cryptocurrency trading infrastructure for financial institutions and other businesses. We are seeking candidates with the following skills:

1.   Strong software engineering skills

2.   Proficiency in the Rust programming language

3.   Familiarity with blockchain technology

4.   Excellent communication skills.

We are seeking candidates with varying levels of experience, from developers to senior developers and architects. The company will provide a joining bonus for candidates who join within two weeks of receiving it.

The selected candidates will have the following job responsibilities:

• Build unified API for crypto trading
• Develop products, applications and systems that meet client requirements and are scalable, maintainable, and robust.
• Work with other members of the development team to identify and resolve technical issues.
• Participate in design and code reviews to ensure that best practices are followed.
• Collaborate with other departments, such as marketing and quality assurance, to ensure that our products meet the needs of our customers.
• Stay up-to-date with emerging technologies and industry trends to ensure that our products remain competitive in the marketplace.

• Implement best practices for the engineering team across code hygiene, overall architecture design, testing, and deployment activities
• Drive technical decisions for building data pipelines, data lakes, and analyst access.
• Act as a leader within the engineering team, providing support and mentorship for teammates across functions
• Bachelor’s Degree in Computer Science or equivalent job experience
• Experienced developer in large data environments
• Experience using Git productively in a team environment
• Experience with Docker
• Experience with Amazon Web Services
• Ability to sit with business or technical SMEs to listen, learn and propose technical solutions to business problems

·       Experience using and adapting to new technologies

·       Take and understand business requirements and goals

·       Work collaboratively with project managers and stakeholders to make sure that all aspects of the project are delivered as planned

·       Strong SQL skills with MySQL or PostgreSQL

• Experience with non-relational databases and their role in web architectures desired

 Knowledge and Experience:

• Good experience with Elixir and functional programming a plus

• Several years of python experience
• Excellent analytical and problem-solving skills
• Excellent organizational skills

Proven verbal and written cross-department and customer communication skills