11+ SLA Jobs in Chennai | SLA Job openings in Chennai

Looking for a passionate Production Support Lead and team player who wants to learn, contribute and bring fun & energy to the team. We are a friendly startup where we provide opportunities to explore and learn a lot of things(new technology/tools etc.,) in building quality products using best-in-class technology.

Responsibilities :

·  Customer Relationship Management

·   Incident Management. Manage ticket queue and resolve it in timely manner.

·   Analyzing the incidents and either responding to the end user with a solution or escalating it to the other IT teams.

·  Troubleshoot minor and major system problems in a timely manner and escalate to L3 support when necessary.

·  SLA Management

·  Develop and maintain accurate technical and user documentation.

·  Working with QA to ensure the quality and timing of new release deployments.

Skills/Experience :

·  Strong analytical and problem-solving skills and interest in learning new things will be the key.

·  Excellent interpersonal skills handling internal and external customers

·  About 3 years of professional experience in providing product support in leading BFSI sector organisations

·  Experience in any DB (SQL/noSQL)

·  Testing Exposure will be an added advantage

About the role:

We are seeking a highly detail-oriented and experienced Payment Switch Manual Tester to join our Quality Assurance team. The ideal candidate will be responsible for rigorously testing and validating the functionality, reliability, and security of our core payment switch system, ensuring flawless transaction processing and compliance with all industry standards.

Key Responsibilities

• Test Planning & Design: Analyze payment switch requirements, technical specifications, and user stories to create comprehensive test plans, detailed test scenarios, and manual test cases.
• Test Execution: Execute functional, integration, regression, system, and end-to-end testing on the payment switch and related systems
• Transaction Flow Validation: Manually validate various payment transaction lifecycles, including authorization, clearing, settlement, and chargebacks for credit/debit cards, prepaid cards, and other payment methods.
• Defect Management: Identify, document, and track defects and inconsistencies using defect management tools (JIRA) and work closely with development teams to ensure timely solution.
• Protocol & Scheme Testing: Test and validate messages and protocols ( ISO 8583, SWIFT) and ensure compliance with card scheme mandates (Visa, Mastercard, RuPay).
• API Testing: Perform manual testing of APIs (REST/SOAP) related to payment processing, ensuring correct data validation, security, and error handling
• Data Validation: Execute SQL queries for backend database validation to ensure data integrity and consistency across the transaction lifecycle.
• Collaboration: Participate in Agile/Scrum ceremonies, provide testing estimates, and communicate test status and risks to stakeholders.
• Documentation: Prepare and maintain detailed test reports, test summary reports, and other necessary QA documentation.

Required Experience & Skills

• 3+ years of proven experience in manual software testing.
• 3+ years of direct experience testing Payment Switch systems, Card Management Systems.
• Strong understanding of the Payments Domain and the end-to-end transaction lifecycle (Authorization, Clearing, Settlement).
• In-depth knowledge of payment industry standards and protocols, such as ISO 8583.
• Proficiency in designing and executing various types of manual tests (Functional, Regression).
• Unix/Linux – Comfortable with command-line tools, log analysis.
• Experience with testing tools for APIs ( Postman, SoapUI) and defect tracking (JIRA).
• Solid skills in writing and executing SQL queries for data validation.
• Excellent analytical, problem-solving, and communication skills (written and verbal).

Interview Process -

• Screening
• Virtual L1 interview
• Managerial Round
• HR Discussion

Technical Skills – Mandatory:

1. SailPoint IdentityIQ (IIQ) Development
2. API Connectors & Web Services Integration
3. Application Onboarding via WebService Connectors

• Note: Only Active Directory onboarding is not required

1. Be specific:

• Ask which connectors candidates have worked on (Preferred API or JDBC)
• Hands-on experience in designing and implementing SailPoint connectors like API or Webservice ,JDBC , MainFrame, LDAP, SQL Server, and Sybase
• Ask how many applications they’ve integrated via WebService

1. Proficiency in:

• Java
• API and JDBC
• Workflows
• filters
• Connector Development
• Integrated Applications

1. Experience in developing and debugging Java rules within IIQ
2. Expertise in developing rules at various levels: workflow, form, and Quicklink
3. Solid understanding and hands-on experience in Identity and Access Management (IAM), specifically with SailPoint
4. Experience in writing rules to customize certification processes
5. Ability to write rules for custom task creation and execution
6. Expertise in SailPoint certifications such as Manager, Advanced, Account Group Permissions, and Delegation Rules
7. Experience in custom connector development

We are looking "Senior Programmer" for Reputed Client @Permanent Role.

Experience: 4 - 8 Yrs

Required Technical :

• At least 2-year experience developing in 3G programming languages (C, C++, Java, etc.)

• At least 1 year working on porting assignments/projects

• 1-year experience with databases (developing, optimizing, scaling)

• solid understanding of Linux

• solid grasp of computer architecture (x86, System Z or POWER instruction set)

• Knowledge of approaches, tools, techniques for recognizing, anticipating, and resolving organizational, operational or process problems

• Experience in developing technical solutions for clients

• Effective interpersonal skills

• Ability to collaborate across teams and with clients

• Self-motivated and an aptitude to learn and apply knowledge quickly

Preferred Technical :

• Systems Z software and hardware background/experience

• Experience in open-source community development processes and tools

• Experience with CI/CD, Cloud & Databases

Location : Trichy , Madurai , Chennai

Guidewire developer-PAN India

Role : Guidewire developer

Location : Pan India

Years of experience : 3 - 15 years

Roles and Responsibilities :

• Candidate having at least 3+ years of experience as guidewire developer
• Candidate having experience in Policy center(PC) or Claim center(CC)
• Experience in configuration or integration
• Candidate having Specialist certificate of guidewire

Regards

Sundaravalli

Key Tasks & Accountability:

• Collaborate with development teams and product managers to create innovative software solutions.
• Able to develop entire architecture, responsive design, user interaction, and user experience.
• The ability to use databases, proxies, APIs, version control systems, and third-party applications.
• Keep track of new development-related tools, frameworks, methods, and architectures.
• The developer is in charge of creating APIs depending on the architecture of the production application.
• Keeping up with the latest advancements in programming languages and server apps.

Skills:

• Comfortable around both front-end and back-end coding languages, development frameworks and third-party libraries.
• Knowledge of React, Redux and API Integration.
• Experience with backend technology like NodeJs, Microservices, MVC Framework and Data Base connection.
• Knowledge on SQL/NoSQL such as MySql, mongoDB.
• Knowledge of cloud such as AWS.
• Team player with a knack for visual design and utility.

Full Stack / Front End / Back End Developer

We are currently building the Technology platform for the Global Air Cargo industry ($300B market). 

Currently, we have two open roles (1 Front End Engineer & 1 Back End Engineer).

Full Stack Engineers are also desired for the open positions. 

These (2) engineers will be part of the Tech team which will be at the core of what we aspire to build.

Looking for Full Stack / Front End / Back End Developer

- Tech Stack (React, node.js, typescript, postgreSQL, AWS)

- loves to code, get hands-on and likes to build products from scratch

- At least 2+ years of experience building software products

- "Build local, Launch global" mindset

- Good with people and teams +

- prior startup experience +

- SaaS platform expertise +

- Work location - Chennai

- So we are looking only for candidates in Chennai or who are open to relocating to Chennai for this opportunity

- Open to explore both Contract & Full time options for the (2) roles