11+ SLA Jobs in Chennai | SLA Job openings in Chennai

Looking for a passionate Production Support Lead and team player who wants to learn, contribute and bring fun & energy to the team. We are a friendly startup where we provide opportunities to explore and learn a lot of things(new technology/tools etc.,) in building quality products using best-in-class technology.

Responsibilities :

·  Customer Relationship Management

·   Incident Management. Manage ticket queue and resolve it in timely manner.

·   Analyzing the incidents and either responding to the end user with a solution or escalating it to the other IT teams.

·  Troubleshoot minor and major system problems in a timely manner and escalate to L3 support when necessary.

·  SLA Management

·  Develop and maintain accurate technical and user documentation.

·  Working with QA to ensure the quality and timing of new release deployments.

Skills/Experience :

·  Strong analytical and problem-solving skills and interest in learning new things will be the key.

·  Excellent interpersonal skills handling internal and external customers

·  About 3 years of professional experience in providing product support in leading BFSI sector organisations

·  Experience in any DB (SQL/noSQL)

·  Testing Exposure will be an added advantage

Our firm is looking for a driven and dynamic individual to join our marketing team.

If that's you and you succeed in our interview, you will manage our team's presence across LinkedIn, Twitter, and Instagram. Additionally, you will be involved in content marketing activities such as blog writing, e-book creation, and contributing to product marketing content development.

Your work will play a critical role in enhancing content distribution, lead generation, pipeline building, and brand awareness, as well as driving employer branding initiatives through social media and content marketing.

LOOKING FOR PEOPLE FROM SAAS COMPANIES ONLY.

PEOPLE FROM CHENNAI LOCATION ONLY.

What will I be doing?Social Media Management

Develop and execute a comprehensive social media strategy aligned with our brand and business goals.

Manage and curate content for all social media channels, ensuring consistent and engaging messaging.

Monitor social media trends and industry news to capitalize on relevant opportunities.

Content Creation

Generate high-quality written content, including blogs, emails, landing pages, and other marketing collateral.

Collaborate with cross-functional teams to gather insights and create compelling, customer-centric content.

Maintain a content calendar to ensure timely and consistent delivery of content across channels.

Brand Advocacy

Foster community engagement and build brand advocacy through social media interactions.

Work closely with influencers and partners to amplify our firms presence and reach.

Analytics and Reporting

Utilize analytics tools to measure the performance of social media campaigns and content initiatives.

Provide regular reports and insights to track key metrics and inform future strategies.

Cross-functional Collaboration

Collaborate with the marketing, design, and product teams to align content strategies with broader marketing objectives.

Ensure brand consistency across all communication channels.

Qualifications

Proven experience in content creation for B2B SaaS companies.

Strong writing and editing skills, with the ability to craft engaging and persuasive content.

Familiarity with social media analytics tools and the ability to translate data into actionable insights, would be a plus.

Creative mindset with a keen understanding of current industry trends and best practices.

Excellent project management skills with the ability to handle multiple tasks and deadlines.

Good-to-have

Bachelor's degree in Marketing, Communications, or a related field

2-3 years of experience in social media management and content marketing.

Experience in the technology or SaaS industry is a plus.

What's in it for me?

Competitive salary and performance-based incentives.

Opportunity to contribute to a rapidly growing startup and make a significant impact on its success.

A collaborative work environment that values creativity and innovation.

About the Role:

We are seeking a talented and motivated L2 Software Development Engineer to join our dynamic team. As an L2 engineer, you will be responsible for designing, developing, and maintaining high-quality software solutions while working closely with cross-functional teams. Your role will include troubleshooting complex issues, implementing best practices, and contributing to the architecture and scalability of our systems.

Key Responsibilities:

• Design, develop, test, and maintain software solutions in accordance with business and technical requirements.
• Write clean, efficient, and well-documented code, following industry standards and best practices.
• Collaborate with cross-functional teams including product managers, designers, and other engineers to deliver new features and improvements.
• Troubleshoot and resolve complex software issues across multiple systems and layers of the stack.
• Optimize application performance, scalability, and security.
• Conduct code reviews, mentor junior engineers, and contribute to continuous improvements in development processes.
• Participate in the full software development lifecycle (SDLC), from requirement gathering to deployment and monitoring.
• Stay updated with emerging trends and technologies in software development and actively contribute to process improvements.
• Document technical specifications, architecture, and development processes.

Skills and Qualifications:

• Bachelor’s degree in Computer Science, Engineering, or related field.
• 1-2 years of experience in software development, with expertise in one or more programming languages (e.g., Python, Java, C++, JavaScript, etc.).
• Strong knowledge of object-oriented design, algorithms, and data structures.
• Experience with version control systems (e.g., Git) and familiarity with CI/CD pipelines.
• Solid understanding of databases (SQL and/or NoSQL) and API design (RESTful/GraphQL).
• Familiarity with cloud platforms (AWS, Azure, or GCP) and containerization technologies (Docker, Kubernetes) is a plus.
• Strong problem-solving skills with the ability to troubleshoot and resolve complex software issues.
• Excellent communication skills, both verbal and written, with the ability to collaborate effectively in a team environment.
• Experience working in an Agile development environment.

Preferred:

• Experience with front-end technologies (React, Angular, or Vue.js) or mobile development is a plus.
• Knowledge of DevOps practices and tools for automation and infrastructure management.
• Familiarity with testing frameworks and best practices in software testing (unit, integration, end-to-end testing).
• Experience working with microservices architecture and distributed systems.

Benefits:

• Competitive salary and benefits package.
• Opportunities for career growth and professional development.
• Work-life balance and flexible work arrangements.
• Exposure to cutting-edge technologies and challenging projects.
• A collaborative and inclusive work environment.

What we're looking for

CoinFantasy is looking for a Marketing Leader who has experience in crafting strategies for all Marketing activities and ensuring their timely execution. Holding a highly strategic role, you will be responsible for driving the overall web3 marketing strategy including segmentation, positioning, messaging, demand generation, digital marketing, KOL marketing, affiliate marketing and partnerships.

Responsibilities

• Develop and execute a comprehensive marketing strategy aligned with the company's goals, focusing on product and token launch objectives.
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• Achieve the KPIs and objectives for the business by driving various initiatives to work towards delivering results
• Develop high-performing funnel and funnel management
• Set current and long-term goals for internal teams
• Design and review the Marketing department’s budget
• Plan and execute integrated marketing campaigns to drive awareness, engagement, and adoption of the protocol and token
• Manage pre-launch and post-launch activities, including community building, PR initiatives, and events
• Implement strategies to foster community engagement, facilitate discussions, and address community feedback and concerns
• Conduct market analysis to identify challenges and opportunities for growth
• Provide guidance and ideas to organize effective marketing events
• Understand & leverage data, a strong bias towards execution at speed and strong collaboration skills to work with different teams and achieve desired results
• Overseas and monitor the effective use of our CMR/Marketing Automation tool and processes
• Help create a fun, high-energy work environment
• Work closely with the Leadership Team to provide input on the growth of the business and align revenue strategies

What we expect

• 8+ years of experience in the marketing domain preferably fast growing Web3 Startups
• Demonstrable experience designing and implementing successful marketing campaigns
• Solid knowledge of digital channels, content/social marketing, SEO, web analytics and Google AdWords, KOL marketing & affiliate marketing
• Strong quantitative mindset & data driven approach to marketing
• Handled large scale monthly digital marketing budgets
• Understanding of the web3 marketing & DeFi ecosystem 
• Passionate, Self-driven and ability to thrive in a startup environment
• Excellent communications & presentation skills
• Open to working on-site from our Chennai office (We want to work alongside you!)

About Us

CoinFantasy is a global P2E platform that brings users to crypto trading through fun & engaging gameplay. There are multiple categories of games through which gamifies the financial markets.

It features a sandbox environment in which users are exposed to the end-to-end investment journey without risking financial losses. 

Website: https://www.coinfantasy.io

Benefits

• Competitive Salary
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• An opportunity to take up the Marketing Leadership role in a fast-growing company 
• Practically unlimited professional and career growth opportunities

Roles and Responsibilities:

• Developing new user-facing features using React.js
• Developing and implementing highly responsive user interface components using react concepts.
• Writing application interface codes using JavaScript following react.js workflows.
• Experience with RESTful APIs
• Troubleshooting interface software and debugging application codes.
• Create database schemas that represent and support business processes.
• Implement automated testing platforms and unit tests.
• Optimize application for performance and speed.
• Implementation of security and data protection.
• Provide technical support to users.

Skills:

• At least 5 years of experience as a Java Developer or similar role
• Strong expertise in Java programming language and working Knowledge on Back-end technologies such as Spring/Spring Boot.
• In-depth knowledge of JavaScript, CSS, HTML, and front-end languages.
• Knowledge of REACT tools including React.js, Webpack, Enzyme, Redux, and Flux.
• Experience with user interface design.
• Familiarity with database technology such as MySQL, MongoDB.
• Good knowledge of Unit Testing.
• Experience with at least one of the Cloud Services such as AWS, GCP, Azure are plus.
• Familiarity with SCRUM methodologies
• Strong organizational and project management skills.
• Excellent verbal communication skills.
• Analytical and logical skills
• Good problem-solving skills.

Qualification:

• 3-4 years of experience working as a ReactJS Developer or in a similar role.

What we offer:

• Flexible working hours
• Up to 12 Lakh insurance
• Work-life balance

Qualifications & Skills

• Proven track record in delivering Data Governance Solutions to a large enterprise
• Knowledge experience in data governance frameworks, formulating data governance policy, standards and processes
• Experience in program management and managing cross functional stakeholders from senior leadership to project manager level
• Experience in leading a team of data governance business analysts
• Experience in data governance tools like Informatica Data Quality, Enterprise Data Catalog, Axon, Collibra
• Experience in metadata management, master and reference data management, data quality and data governance

DevOps Engineer

Job Description:

The position requires a broad set of technical and interpersonal skills that includes deployment technologies, monitoring and scripting from networking to infrastructure. Well versed in troubleshooting Prod issues and should be able to drive till the RCA.

Skills:

• Manage VMs across multiple datacenters and AWS to support dev/test and production workloads.
• Strong hands-on over Ansible is preferred
• Strong knowledge and hands-on experience in Kubernetes Architecture and administration.
• Should have core knowledge in Linux and System operations.
• Proactively and reactively resolve incidents as escalated from monitoring solutions and end users.
• Conduct and automate audits for network and systems infrastructure.
• Do software deployments, per documented processes, with no impact to customers.
• Follow existing devops processes while having flexibility to create and tweak processes to gain efficiency.
• Troubleshoot connectivity problems across network, systems or applications.
• Follow security guidelines, both policy and technical to protect our customers.
• Ability to automate recurring tasks to increase velocity and quality.
• Should have worked on any one of the Database (Postgres/Mongo/Cockroach/Cassandra)
• Should have knowledge and hands-on experience in managing ELK clusters.
• Scripting Knowledge in Shell/Python is added advantage.
• Hands-on Experience over K8s based Microservice Architecture is added advantage.

• Degree in English.
• Portfolio published articles.
• Experience doing research using multiple sources.
• Familarity with web applications.
• Excellent english written and able to communicate and collaborate effectively.
• Knowledge of Digital Marketing Tactics, including SEO, EMAIL MARKETING.
• MS Office suite experience

Key Responsibilities:

• Participate in full project life cycle (including requirement analysis, system design, development, and support if required).
• Partner with Project Managers, Business Analysts, and other developers to plan project work by providing estimates, risk analysis, technical options.
• Support and work collaboratively with teams across areas of design, development, quality assurance, and operations.
• Help define the vision for a product, identify dead ends and routes with untapped potential.
• Attend meetings to discuss and demonstrate solutions at both a technical and business level.

Required Skills

• 5+ years of web application development experience using at least one of the following: Javascript, Web Components, Angular, Polymer, ReactJS, Redux, LitElement, Svelte, VueJS, or knockout.js. Web Components is used and preferred.
• Experience with SPA (Single Page Application) design and implementation
• Experience with HTML5/CSS3/JavaScript/ and AJAX
• Experience working with a variety of APIs and RESTful interfaces
• Experience with performance optimization
• Experience integrating security best practices into the SDLC
• Experience with Git
• 1+ years of Agile development experience
• Experience manipulating and working with data in a variety of forms: csv, xml, json, structured and unstructured
• Intellectual curiosity and drive; self-starters will thrive in this position
• Passion for Technology: excitement for new technology, bleeding edge applications, and a positive attitude towards solving real world challenges

Desirable Skills

• SQL experience. PostGreSQL a plus.
• Knowledge of AWS or other cloud environments is a plus.
• Knowledge JIRA, Bamboo, Confluence, or BitBucket a plus.
• Experience with CI/CD is a plus.
• Experience working with databases and web applications in analytics, reporting or Business Intelligence is a plus.