11+ SLA Jobs in Chennai | SLA Job openings in Chennai

Looking for a passionate Production Support Lead and team player who wants to learn, contribute and bring fun & energy to the team. We are a friendly startup where we provide opportunities to explore and learn a lot of things(new technology/tools etc.,) in building quality products using best-in-class technology.

Responsibilities :

·  Customer Relationship Management

·   Incident Management. Manage ticket queue and resolve it in timely manner.

·   Analyzing the incidents and either responding to the end user with a solution or escalating it to the other IT teams.

·  Troubleshoot minor and major system problems in a timely manner and escalate to L3 support when necessary.

·  SLA Management

·  Develop and maintain accurate technical and user documentation.

·  Working with QA to ensure the quality and timing of new release deployments.

Skills/Experience :

·  Strong analytical and problem-solving skills and interest in learning new things will be the key.

·  Excellent interpersonal skills handling internal and external customers

·  About 3 years of professional experience in providing product support in leading BFSI sector organisations

·  Experience in any DB (SQL/noSQL)

·  Testing Exposure will be an added advantage

• Programming Languages: Strong proficiency in Java (5+), with deep experience in frameworks like Spring Boot, Spring Cloud, and Spring Security
• API Design & Development: Experience designing and building RESTful APIs and services. Knowledge of Swagger/OpenAPI for API documentation.
• Microservices Architecture: Solid understanding of microservices principles and hands-on experience building, deploying, and managing microservices-based applications
• API Management Tools: Experience with API management platforms such as AWS API Gateway, or similar tools.
• Containers & Orchestration: Proficiency with Docker, Kubernetes, and container orchestration principles.
• Security: Strong knowledge of security protocols like OAuth2.0, JWT, and SSL/TLS for secure communication between services. • Cloud Platforms: Experience deploying services on cloud platforms such as AWS, Azure, or Google Cloud. •
• Database Knowledge: Familiarity with relational (SQL) and NoSQL databases (e.g., MongoDB) and managing data persistence in microservices.
• CI/CD Tools: Experience with Jenkins, Concourse or other CI/CD pipelines for automating the deployment process.
• Monitoring & Logging: Familiarity with tools like Kibana, ELK stack for application monitoring and performance tunin

Company: PluginLive

About the company:

PluginLive Technology Pvt Ltd is a leading provider of innovative HR solutions. Our mission is to transform the hiring process through technology and make it easier for organizations to find, attract, and hire top talent. We are looking for a passionate and experienced Data Engineering Lead to guide the data strategy and engineering efforts for our Campus Hiring Digital Recruitment SaaS Platform.

Role Overview:

The Data Engineering Lead will be responsible for leading the data engineering team and driving the development of data infrastructure, pipelines, and analytics capabilities for our Campus Hiring Digital Recruitment SaaS Platform. This role requires a deep understanding of data engineering, big data technologies, and team leadership. The ideal candidate will have a strong technical background, excellent leadership skills, and a proven track record of building robust data systems.

Job Description

Position: Data Engineering Lead - Campus Hiring Digital Recruitment SaaS Platform

Location: Chennai

Minimum Qualification:  Bachelor’s degree in computer science, Engineering, Data Science, or a related field. Master’s degree or equivalent is a plus.

Experience:  7+ years of experience in data engineering, with at least 3 years in a leadership role.

CTC:  20-30 LPA 

Employment Type:  Full Time

Key Responsibilities:

Data Strategy and Vision:

• Develop and communicate a clear data strategy and vision for the Campus Hiring Digital Recruitment SaaS Platform.
• Conduct market research and competitive analysis to identify trends, opportunities, and data needs.
• Define and prioritize the data roadmap, aligning it with business goals and customer requirements.

Data Infrastructure Development:

• Design, build, and maintain scalable data infrastructure and pipelines to support data collection, storage, processing, and analysis.
• Ensure the reliability, scalability, and performance of the data infrastructure.
• Implement best practices in data management, including data governance, data quality, and data security.

Data Pipeline Management:

• Oversee the development and maintenance of ETL (Extract, Transform, Load) processes.
• Ensure data is accurately and efficiently processed and available for analytics and reporting.
• Monitor and optimize data pipelines for performance and cost efficiency.

Data Analytics and Reporting:

• Collaborate with data analysts and data scientists to build and deploy advanced analytics and machine learning models.
• Develop and maintain data models, dashboards, and reports to provide insights and support decision-making.
• Ensure data is easily accessible and usable by stakeholders across the organization.

Team Leadership:

• Lead, mentor, and guide a team of data engineers, fostering a culture of collaboration, continuous improvement, and innovation.
• Conduct code reviews, provide constructive feedback, and ensure adherence to development standards.
• Collaborate with cross-functional teams including product, engineering, and marketing to ensure alignment and delivery of data goals.

Stakeholder Collaboration:

• Work closely with stakeholders to understand business requirements and translate them into technical specifications.
• Communicate effectively with non-technical stakeholders to explain data concepts and progress.
• Participate in strategic planning and decision-making processes.

Skills Required:

• Proven experience in designing and building scalable data infrastructures and pipelines.
• Strong proficiency in programming languages such as Python, R, Data visualization tools like Power BI, Tableau, Qlik, Google Analytics
• Expertise in big data technologies such as Apache Airflow, Hadoop, Spark, Kafka, and cloud data platforms like AWS, Oracle Cloud.
• Solid understanding of database technologies, both SQL and NoSQL.
• Experience with data modeling, data warehousing, and ETL processes.
• Strong analytical and problem-solving abilities.
• Excellent communication, collaboration, and leadership skills.

Preferred Qualifications:

• 
  
• Experience in HR technology or recruitment platforms.
• Familiarity with machine learning and AI technologies.
• Knowledge of data governance and data security best practices.
• Contributions to open-source projects or active participation in the tech community.

• About Team Sequoia

Full Stack Engineer

We are looking for a self-starter who can join a fast-paced startup environment in order to design and build a scalable cloud-based product. You’ll be part of a cross functional team that’s responsible for the full product development life cycle, from conception to deployment.

Key Responsibilities: -

Work with the development team to design & build new features using Node JS along with enhancing the existing platform. - Develop, test and optimize code for performance, maintainability and standards. - Participate in code reviews and make recommendations. - Use CI/CD techniques to ensure clean working environments and agile deployments. - Debug and troubleshoot cloud-based applications. - Follow Agile development techniques, participate in daily calls and assist product owners in story grooming.

Skill set: -

3+ years of product development experience. - Strong problem-solving and analytical skills. - Strong programming experience in Node JS/Java/Python. - Experience with React JS. - Experience in building cloud-based applications on AWS. - Experience with NoSQL data stores, preferably Dynamo DB. - Experience with any CI / CD tool.

Good to have: - Experience in GraphQ

Experience: 3+ years of experience in Cloud Architecture

About Company:

Cloud Architect / Lead

• Role Overview

• Senior Engineer with a strong background and experience in cloud related technologies and architectures. Can design target cloud architectures to transform existing architectures together with the in-house team. Can actively hands-on configure and build cloud architectures and guide others.

• Key Knowledge

• 3-5+ years of experience in AWS/GCP or Azure technologies
• Is likely certified on one or more of the major cloud platforms
• Strong experience from hands-on work with technologies such as Terraform, K8S, Docker and orchestration of containers.
• Ability to guide and lead internal agile teams on cloud technology
• Background from the financial services industry or similar critical operational experience

Expertise in developing SAPUI5 applications using ADT(Eclipse)/Web IDE, JQuery, Java Script,XML,HTML5 & CSS3 And consuming the data by using Net weaver gateway services

• Expertise in developing NetWeaver gateway services(SEGW)

• Expertise in Integrating Gateway OData/JSON services with UI5 Apps, System Landscape, Architecture, SSO, Security Set Up and Gateway Configuration

• Fiori Package Configuration on SAP Gateway & Backend ECC App Configuration

• Customization & Extension of Fiori Apps

• Drive the System Landscape, Architecture, Security, Users Set Up

• Configure Gateway & Fiori Infrastructure (with support from Basis Team)

• Fiori App Configuration ( SAP Gateway & S/4HANA System)

• Work with Functional and Technical Resources in Setting up the S/4HANA Backend

• Set User Roles, Profiles, Apply Notes & Fixes in ABAP Systems

• Roll out Apps to Business Users for Testing

• Expertise in coding for consuming data for UI5 Apps through Netweaver Gateway OData/JSON services.

• Expertise in extending OData service/OData models

• Expertise in customizing/Extending the standard Fiori Apps

• Expertise in creating HANA Schemas, Packages, Attribute Views, Analytical Views, Calculation Views with HANA LIVE, Attribute mapping, creation of calculated measures, Calculated attributes, Input parameters, Variables, Restricted measures, Constant columns, Currency Unit conversion, stored procedures and maintaining analytical privileges, and involved in Data Provisioning using SLT and BODS(data services) meta data import. Involved in Export/Import of models, validations.

• Expertise in using AMDP, CDS views, ADBC, External views

• Hands on experience in AWS provisioning of AWS services like EC2, S3,EBS, AMI, VPC, ELB, RDS, Auto scaling groups, Cloud Formation.
• Good experience on Build and release process and extensively involved in the CICD using

Jenkins

• Experienced on configuration management tools like Ansible.
• Designing, implementing and supporting fully automated Jenkins CI/CD
• Extensively worked on Jenkins for continuous Integration and for end to end Automation for all Builds and Deployments.
• Proficient with Docker based container deployments to create shelf environments for dev teams and containerization of environment delivery for releases.
• Experience working on Docker hub, creating Docker images and handling multiple images primarily for middleware installations and domain configuration.
• Good knowledge in version control system in Git and GitHub.
• Good experience in build tools
• Implemented CI/CD pipeline using Jenkins, Ansible, Docker, Kubernetes ,YAML and Manifest

Testsigma is built to make test automation effortless. We are a fast-growing, product-based startup backed by leading global Investors like Accel, STRIVE and Marquee Angels. 

We are the first open-source test automation platform built out of India and competing with global giants. With product-market fit and a terrific team, we’re poised to capture the global market for AI driven, cloud-based test automation platforms.

We are inviting the right people to scale our growth, who can help us continuously improve our product offering in collaboration with product, engineering, and customer success teams. If you have a great attitude and a drive to succeed, hop on this test automation journey with us. Learn new technologies & grow your skills along the way!

Job Description

As a content writer, you’ll be working with teams across the company (and sometimes across countries) to create valuable content to educate our customers and wow our prospects. Your work will have you fiddling with taglines on website pages, writing blog posts for feature announcements, putting together thought leadership posts for guest publications, sketching educational collateral, framing scripts for feature videos, building presentations to better explain features and so on.

Responsibilities

• Write, publish, and maintain customer-facing marketing and technical content, including testing and product blogs, technical reports on testing, educational guides, and newsletters.
• Understand the domain, create value-focused educational content for ICP, secondary personas, & segments
• Coordinate with researchers to prepare short reports for timely and accurate testing intelligence to be shared with clients.
• Work closely with Product, Engineering, Design, SEO, and Marketing teams to determine and deliver content requirements.
• Prepare and review testing related content strategy and target achievements from time to time.
• Implement various elements of SEO and marketing strategy in static and dynamic content for B2B deliverables.
• Follow SEO guidelines. Include and optimize new and existing content for SEO
• Hire and manage freelancers and verify content quality and relevance
• Edit, clarify, and proofread documents written by others, and coach junior writers on ways to improve their writing skills.
• Manage multiple competing priorities in a fast-paced and constantly changing environment.
  
  

Requirements

• Minimum 3 years of experience in writing for the technology industry (testing will be highly preferred).
• Good knowledge and understanding of Automation testing.
• Demonstrated writing skills, oral communication, and grammar skills with proven ability to take initiative and build productive relationships.
• Passionate about writing and a hunger to prove yourself.
• Familiarity with the startup work culture and willingness to learn, adapt, and contribute.
• Ability to prioritize and succeed in a highly ambiguous environment with competing demands.
• Demonstrated interpersonal skills, understanding of web culture, and passion for technology.
• Can articulate ideas in a clear and lucid manner to produce informative, interesting, and engaging articles.A knack for creativity and innovation that re-defines the Job!
  
  Candidates from saas, technology product background prefered.