11+ SLA Jobs in Chennai | SLA Job openings in Chennai

Looking for a passionate Production Support Lead and team player who wants to learn, contribute and bring fun & energy to the team. We are a friendly startup where we provide opportunities to explore and learn a lot of things(new technology/tools etc.,) in building quality products using best-in-class technology.

Responsibilities :

·  Customer Relationship Management

·   Incident Management. Manage ticket queue and resolve it in timely manner.

·   Analyzing the incidents and either responding to the end user with a solution or escalating it to the other IT teams.

·  Troubleshoot minor and major system problems in a timely manner and escalate to L3 support when necessary.

·  SLA Management

·  Develop and maintain accurate technical and user documentation.

·  Working with QA to ensure the quality and timing of new release deployments.

Skills/Experience :

·  Strong analytical and problem-solving skills and interest in learning new things will be the key.

·  Excellent interpersonal skills handling internal and external customers

·  About 3 years of professional experience in providing product support in leading BFSI sector organisations

·  Experience in any DB (SQL/noSQL)

·  Testing Exposure will be an added advantage

Avishya is an Omnichannel high end Indian Ethnic Apparel Retail Company. We sell finely curated Heritage Handloom Sarees and Dress Material from weavers & artisans from Across India.

Job Description:

Designation: Store Sales & Customer Support - Executive (Female)

Roles and Responsibilities:

• Actively promote our range of heritage handloom sarees and clothing to potential customers who visit our website.
• Understand customer needs and communicate how the product adds value to meet those needs.
• Upsell or cross-sell additional products or services to maximize sales revenue.
• Provide personalized recommendations and suggestions based on customer preferences.
• Follow up with customers to ensure their satisfaction and encourage repeat purchases.
• Communicate with Customers both pre and post purchase - Emails, Web chats, WhatsApp Chats, Phone Call.
• Order checking and Quality Checks prior to shipping products to customers.
• Follow up with Logistics for tracking shipments, and order fulfilment.
• Make video product demos of sarees and clothes to customers who need more information.

Key Skills:

• English communication skills - Oral, Telephonic and Written.
• Pleasant and sweet temperament.
• Systematic follow ups with customers.
• 0-2 Years of experienced candidates can apply.
• Retail experience is an added advantage.

Location: Chennai

Website: www.avishya.com

About the job

Whirldata Inc. is an AI/Data Sciences/App Dev company established in 2017 to provide management and technology consulting services to small and medium enterprises across the globe. We are headquartered in California and our team works out of Chennai. The specific focus is on

1. Helping clients identify areas where Data Sciences and AI-based approaches can increase revenues, decrease costs or enhance customer engagement experience
2. Help clients translate business needs into process flows for exploratory and cutting-edge applications
3. Provide appropriate and targeted solutions that can achieve the planned objective

Whirldatas management team consists of individuals with a combined 45+ years of management and technology consulting experience, spanning multiple verticals such as finance, energy, retail, manufacturing and supply chain/logistics. Please look up our website and go through the blogs/videos/articles to find out more about us.

Working Philosophy

Whirldata works on the principle that, larger business goals come first and any technology-intensive solutions need to support necessary business goals. Hence all engagements start as a management consulting exercise and solution building follows after a thorough understanding of business needs.At Whirldata, we put our minds together, mix technology, art & math to deliver a viable, scalable and affordable business solution. We are passionate about what we do because we know that our work has the power to improve businesses. You can join our team working at the forefront of new technology, solving the challenges that impact both the front-end and back-end architectures, and ultimately, delivering amazing global user experiences.

Who we are looking for:

Full Stack Engineer (Position based in Chennai)

The following criteria are mandatory requirements and we strongly encourage that you apply only if you meet all these criteria:

1. Minimum 3 years of work experience

2. Proven capability to understand clients business needs

3. At least one demonstrable stint of architecting a database from scratch

4. Multiple programming language capabilities a must. In-depth knowledge of at least one programming language

5. Willingness to wear multiple hats depending on our business needs will be a priority

6. At least 2 years of hands-on experience in front-end development

7. Knowledge of current tools, platforms and languages an absolute must

8. Hands-on experience in cloud technologies and project management capabilities will be considered favourably

What do you get in return

• AI, Data Sciences and App dev require individuals who are both business and tech-savvy. We will turn you into one and make you a rockstar!
• You will get to work in an environment where your effort helps the customer and you will get to see it
• We will provide on-the-job training that will make you a doer and not a talker on data sciences, AI and app dev
• Opportunities to shine and pave your own way forward. We are good at identifying your talents and providing a platform where you will get immense satisfaction from demonstrating the same.
• Of course - we will pay you well too!

If you are interested - please apply with a small note with your thoughts on why you find this opportunity exciting and why you are willing to consider a move.

Who are we?

Centre for Research on Start-ups and Risk Financing (CREST) has been set up by IIT Madras to provide thought leadership and intellectual impact to the start-up and innovation ecosystem. CREST has embarked on an ambitious mission of becoming one of the top global research centres in the area of start-ups and innovation. The core of CREST is the development of an AI-driven Intelligent
Information Platform that would enable cutting edge research as well as influence policy and practice like never before
With the recent exponential growth in the start-up and innovation ecosystem, new data-driven approaches would play a critical part in sustaining the current growth curve. The objective of CREST would be to become the gold standard of information and intelligence on Innovation, Entrepreneurship and Private Equity investments in India

The Opening
We are currently looking for our next passionate, skilled and motivated Python developer, who can join us immediately. The candidate should
● Be excited about building a next-generation intelligence platform
● Have a can-do attitude and ready for challenges
● Value working with a greatteam - confident, creative and thoughtful people who come together to achieve great things
● Be eager to experiment, learn and bring new things, improving the platform
● Be high on self-belief and enthusiasm to work in a startup-like culture - small team, fast-paced work environment If this is you, we're excited to interact!

As the Data Science Engineer in CREST, you will

● Write reusable code and build libraries for future use
● Establish solid data-pipelines and automate routine tasks
● Develop & deploy custom Machine Learning (ML) models using the latest
research in ML and Natural Language Processing (NLP)
● Build performant applications following best practices, maximizing speed and scalability
● Improve upon the existing codebase mitigating technical debt
● Take ownership of all aspects of the application - architecture, quality and efficiency
Requirements
● Proficient understanding of Python language
● Expertise with data-modelling, data-wrangling & data-mining techniques
● Familiar with Extract-Transform-Load (ETL) processes and hands-on experience with packages like Pandas, Numpy etc
● Experience with data visualisation tools and libraries like Plotly, Seaborn etc
● Good understanding of advanced Statistical and ML techniques on
regression, classification, forecasting etc
● Skilled in NLP and specifically ML applications in NLP like information
extraction, feature engineering, classification, building language models etc
● Should provide direction and mentorship to junior team members
● Bachelor’s or Master’s degree from premier educational institutions
● Minimum 2 years of experience (research or professional) in the
above-mentioned areas
Good to have
● Comfortable with using Command Line and Linux systems
● Experience and knowledge in version control systems like git, svn, etc
● Knowledge in developing & deploying web apps & web APIs with an overall understanding of client-server interactions
● Experience with NoSQL databases like MongoDB
Job type
● Full time, on-site
● Immediate joiner
● Initial appointment for 1 year, it would be renewed subsequently based on performance

Work location
Department of Management Studies, IIT Madras campus, Chennai, Tamil Nadu,
India - 600036

Why work with us?
● Get to interact with the best of the minds. IIT Madras has been ranked as the
top university in India for 5 years in a row
● Be at the forefront of the Entrepreneurial ecosystem in India
● Enormous opportunities for learning

What you need to have:

1. Application Developer -UI

• 2-5 years of experience in Front end development including Vue.js (preferred) or Angular js
• Strong proficiency in JavaScript / TypeScript
• While Vue.js preferred a good understanding of Angular / React is acceptable. Should be able to adopt to Vue.js. quickly.
• Familiarity with RESTful APIs.
• Knowledge of modern authorization mechanisms, such as JWT (JSON Web Token) and Core web fundamentals: HTML, JavaScript, and CSS.
• Good communication skills.

Greetings from Codemantra!

We are hiring Associate product manager with 2 to 6 years of experience & below skill sets.

* Create and manage product strategies, roadmaps, project plans and product specifications.

* Collaborate with marketing and engineering on product development during the discovery
phase to assess value, usability and feasibility of product features.

"Own" the product's user experience and feature set and act as the product evangelist to build
awareness within the organization.

* Performing A/B tests and working with UX and Visual Design teams in developing and
optimising the desktop & website user experience.

*Identifying opportunities for revenue growth, with marketing and business teams to understand
requirement of new products/features/services from the users.

*Build product prototypes and mock-ups -Prioritize and create detailed product specifications to
be used in written specifications, business rules, flows and use cases, as well as user-
experience (UE) generated deliverables such as prototypes, wireframes and design and copy
documents.

*Experience designing and building great user experiences on both the web and mobile devices.

* At least 2 years experience as a program or product manager successfully in multiple products.

* Strong understanding of all aspects of the product development lifecycle, including product
strategy development, requirements definition, UE design, engineering, QA and launch.

* Passion for great user experience and design.

* Experience with SaaS product design and delivery is preferred.

* Strong communication skills.

* Being a team player.

• IMMEDIATE JOINEE
  BA/BS degree in Computer Science or related technical field or equivalent work experience. MS degree is preferred.
• 9+ years development experience in JAVA (using OO Design and Analysis, Design Patterns, etc.)
• High experience in Java 8 with hands on coding Required.
• 4+ years’ experience building highly scalable, distributed and reliable Restful Web Services using Spring, Jersey, etc.
• Should have knowledge on Cloud applications preferably on AWS.
• Knowledge on building Front end applications using JavaScript, AngularJS, HTML5, CSS3.
• Experience with relational DBs like MySQL and NoSQL Database like MongoDB, Solr/Lucene will be a plus.
• Experience with Tomcat, Jax-RS, REST, JPA, IntelliJ, Groovy, Hibernate is must.
• Experience with build technologies like Gradle, Jenkins will be a plus.
• Experience with Test Driven Development using TestNG/Junit testing frameworks.
• Experience working with version control like GIT.
• 8+ years (or more) experience shipping quality code
• 4+ years’ experience with leading frontend frameworks like Angular 1 to 8 or ReactJS, etc.
• Experience on Ionic Framework, Cardova
• Experience contributing front-end code to a publicly available, consumer-focused web application.
• Solid experience and understanding of HTML5, CSS3, and Javascript (vanilla JS and popular libraries like Underscore.js and jQuery)
• Experience with REST-based APIs
•