11+ SLA Jobs in Chennai | SLA Job openings in Chennai
Apply to 11+ SLA Jobs in Chennai on CutShort.io. Explore the latest SLA Job opportunities across top companies like Google, Amazon & Adobe.
Looking for a passionate Production Support Lead and team player who wants to learn, contribute and bring fun & energy to the team. We are a friendly startup where we provide opportunities to explore and learn a lot of things(new technology/tools etc.,) in building quality products using best-in-class technology.
Responsibilities :
· Customer Relationship Management
· Incident Management. Manage ticket queue and resolve it in timely manner.
· Analyzing the incidents and either responding to the end user with a solution or escalating it to the other IT teams.
· Troubleshoot minor and major system problems in a timely manner and escalate to L3 support when necessary.
· SLA Management
· Develop and maintain accurate technical and user documentation.
· Working with QA to ensure the quality and timing of new release deployments.
Skills/Experience :
· Strong analytical and problem-solving skills and interest in learning new things will be the key.
· Excellent interpersonal skills handling internal and external customers
· About 3 years of professional experience in providing product support in leading BFSI sector organisations
· Experience in any DB (SQL/noSQL)
· Testing Exposure will be an added advantage
Job Summary:
We are looking for a motivated and customer-focused Sales Associate. The Sales Associate will be responsible for assisting customers, driving sales, maintaining product knowledge, and ensuring a positive shopping experience.
Key Responsibilities:
- Greet and assist customers in a friendly and professional manner.
- Understand customer needs and recommend suitable products or services.
- Achieve and exceed individual and team sales targets.
- Maintain in-depth knowledge of products, promotions, and company policies.
- Ensure store shelves are fully stocked, organized, and visually appealing.
- Handle customer inquiries, complaints, and returns with professionalism.
- Process transactions accurately using POS systems.
- Build and maintain strong customer relationships to encourage repeat business.
- Support the team in merchandising, inventory checks, and store cleanliness.
- Stay updated on industry trends and competitor activities.
Requirements:
- Proven experience as a Sales Associate, Retail Assistant, or in a similar customer service role.
- Excellent communication and interpersonal skills.
- Strong sales and negotiation abilities.
- Ability to work in a fast-paced environment.
- Basic knowledge of POS systems and MS Office is a plus.
- High school diploma or equivalent (Bachelor’s degree preferred).
- Flexibility to work evenings, weekends, and holidays as required.
We are seeking a motivated and experienced Associate Project Manager to oversee and deliver high-impact projects in the banking and fintech domain. You will play a key role in planning, coordinating, and executing projects in collaboration with internal teams and clients. Your ability to manage timelines, align cross functional teams, and ensure compliance with financial regulations will be essential to the success of this role.
Key Responsibilities
- Manage end-to-end delivery of complex projects across product, engineering, and operations.
- Define project scope, timelines, milestones, and deliverables in collaboration with stakeholders.
- Lead daily stand-ups, sprint planning, retrospectives, and project reviews using Agile/Scrum methodologies.
- Track progress, manage risk, and proactively identify and resolve issues or blockers.
- Communicate project status to internal and external stakeholders, ensuring transparency and alignment.
- Facilitate cross-functional collaboration between technical and non-technical teams.
- Drive continuous improvement in project delivery processes and tools.
- Ensure all projects comply with relevant fintech regulations and security standards.
Qualifications
- 7+ years of experience in project management, preferably in fintech or SaaS environments.
- Strong understanding of Agile methodologies (Scrum, Kanban) and project management tools (Jira, Notion, Asana).
- Proven track record of managing multiple complex projects simultaneously.
- Excellent stakeholder management, communication, and interpersonal skills.
- Ability to thrive in a fast-paced, high-growth startup environment.
- Familiarity with fintech products such as APIs, payments, identity verification, or financial data is a plus.
- PMP, Prince2, or Agile certifications are advantageous but not required.
Interior Designer Job Responsibilies:
Develops design concepts and produces contract documents based on client needs.
Meets with clients to program the project requirements.
Takes accurate as-built measurements for developing floor plans and elevaons.
Creates design concepts and digital presentaons with finish selecons, furnishings, and fixtures.
Presents design concepts and takes detailed notes to address customer requests.
Creates project budgets and maintains up-to-date documentaon of all acvies.
Manages the coordinaon and logiscs of product deliveries and installaon.
Provides follow-up support with customers.
Develops and maintains producve and effecve relaonships with customers.
Interior Designer Qualificaons / Skills:
Effecve verbal and wrien communicaon skills
Problem solving skills, aenon to detail, and self-starter
Programming abilies to extract informaon and produce reports
Knowledge of building and accessible codes
Familiarity with all phases of projects, potenal issues, and proven history to produce projects
Knowledge of industry construcon costs and material costs
Basic ability to prepare furniture cost esmates
Creave eye for detail in preparaon of design presentaon materials
Educaon, Experience, and Licensing Requirements:
Bachelor’s degree in design or related field 5-10 YRS EXPERIANCE
Interior Design CERTIFIICATION
Experience in INDUSTRIAL BUILDINGS
Experience with FF&E procurement and specificaon
Experience managing a department of 4 or more design staff including budget esmates and project
schedules
Proficient in AutoCAD, Photoshop, and Revit
Role and Responsibilities
● Work on improvements to be made to Tikitoro’s Shopify website
● Fix any bugs, detect and troubleshoot theme related issues
● Use Shopify liquid, JS, CSS and HTML to deliver interfaces as required
● Work with the website maintenance agency to ensure that all maintenance tasks are done correctly and on time
● Run periodic tests of the site to check that everything is in order
● Integrate 3rd party APIs as and when required
● Implement changes for SEO and also CRO best practices, as and when required
Requirements and skills
● Min 2 years of professional experience in working with Shopify
● Strong knowledge of Liquid
● Ability to create new Shopify themes and modify existing theme templates
● Experience with top Shopify apps and the ability to configure them
● Good working knowledge of HTML, CSS and JS
● Working knowledge of SEO and experience in making site improvements from an SEO perspective
● Strong debugging and troubleshooting skills
● Dynamic and self-driven
● Ability to adapt and grow in fast-paced start-up environment
As a Demand Generation Lead, you will play a critical role in driving revenue growth through strategic demand generation campaigns and initiatives. You will be responsible for executing integrated marketing campaigns, optimizing lead generation efforts, and collaborating with cross-functional teams to achieve business objectives.
Roles and Responsibilities:
- Develop and implement comprehensive demand-generation strategies that align with our business objectives and target audience. Identify target markets, segments, and personas to guide campaign planning and execution.
- Planned, create, and execute integrated marketing campaigns across various channels, including email marketing, digital advertising, content marketing, social media, and events.
- Optimize lead generation efforts through the effective use of marketing automation platforms, lead capture forms, landing pages, and lead nurturing workflows.
- Collaborate with the content team to develop high-quality content assets, such as whitepapers, case studies, blog posts, and videos, that support demand generation efforts.
- Utilize marketing analytics tools to track, analyze, and report on campaign performance, including metrics like conversion rates, ROI, and pipeline generation.
- Work closely with cross-functional teams, including sales, product marketing, design, and PR to align demand generation initiatives with overall marketing and sales strategies.
- Stay informed about market trends, competitor activities, and industry best practices related to demand generation and B2B marketing.
Requirements:
- Bachelor’s degree in marketing, business, or a related field.
- Proven experience in demand generation, digital marketing, or a related field within the B2B SaaS industry.
- Strong knowledge of demand generation tactics and channels, including email marketing, digital advertising, content marketing, social media, and events.
- Proficiency in marketing automation platforms, such as HubSpot, Marketo, or Pardot, and CRM systems like Salesforce.
- Excellent analytical skills with the ability to interpret data, track key metrics, and make data-driven decisions to optimize campaign performance.
- Exceptional project management skills with the ability to manage multiple campaigns and priorities simultaneously.
- Strong communication and collaboration skills, with the ability to work effectively with cross-functional teams and stakeholders.
- Strategic mindset with a focus on driving results, meeting targets, and contributing to revenue growth
Technical Skills Required – Mandatory:
- Cloud Technologies – AWS OR Bigdata (Basic Level)
- Python (Highly Experience Level)
- Databases – SQL (Highly Experience Level)
- Operating Systems – Unix (Highly Experience Level)
Strong knowledge in writing complex SQL queries and Knowledge of Performance Tuning
Excellent working knowledge of production support role and Strong debug/troubleshooting skills
Provide 24×7 operational support to all production practices on holidays and weekends.
Hands-on experience in production support for data engineering processes, root cause analysis, and identifying opportunities to improve existing processes.
Roles and Responsibilities:
Set up and optimize the existing integration, monitoring and alerting processes.
Working knowledge of ETL/ELT in Hadoop, Spark and MPP databases is required.
Effectively collaborate with the partners (SMEs, DBA, and Business users) to ensure the reliability of the Data systems.
- 4-10 years experience
- Strong React, TypeScript, JavaScript
- Experience with NextJS and Material UI
- Experience with popular React.js workflows (such as Flux or Redux)
- Demonstrated mastery of HTML, CSS & JavaScript (ES6+)
- Good understanding of HTML, CSS, Javascript, jQuery, Bootstrap3/4, JSON & AJAX.
- Strong proficiency in JavaScript, including DOM manipulation and the JavaScript object model
- Experience in Graph implementation
- Thorough understanding of React.js and its core principles; Familiarity with RESTful APIs.
- Knowledge of modern authorization mechanisms, such as JSON Web Token
- Experience with common front-end development tools such as Babel, Webpack, NPM, etc.
- Experience in Blob data implementation with Javascript
- Familiarity with RESTful APIs
- A knack for benchmarking and optimization
- Familiarity with code versioning tools
Essential Skills :
- Minimum 2 years of hands on experience in developing and delivering solutions on Salesforce Force.com platform including apex, triggers, Batch Apex, Visualforce and Integration with external systems
- A self-starter with ability to work effectively with limited supervision
- Ability to work with functional teams through all phases of the Software Development Lifecycle independent of the delivery methodology chosen
- Strong in mapping business requirements to salesforce product features
- Strong consulting skills to engage business for pipeline work
- In depth knowledge on out of the box features, proposing solutions as per the business needs
- Experience with Agile development practices will be a plus, •Experience in HTML, JavaScript, and CSS
- Solid knowledge of SOQL.
- Strong oral and written communication skills
- Experience with jQuery will be a plus
- Good grasping power to learn new things quickly and to understand the clients requirements
- Multitasking abilities, solid technical (domain) skills, and excellent interpersonal ability
- Strong analytical, problem solving, and troubleshooting skills
- Knowledge of SOAP and REST APIs and JSON
- Good knowledge of Salesforce recommended best practice around design and development
- Ability to work independently and as part of a team
- Aptitude for taking on technical challenges
- com Certified Developer DEV401, Platform Developer I
Role Description :
- Business requirement gathering, client interaction and be able to work in offshore / onshore model
- Design, develop, test, document, and deploy high quality business solutions on the Force.com platform leveraging design patterns (standards solution specific)
- Customize, develop and support solutions on salesforce.com, Force.com platform
- Engage with the client and participate in process flow analysis and design
- Communicate with other resources and with clients regarding status, technical issues and creative solutions
- Demonstrate good judgment and pragmatic approach to deliver solutions on the Force.com platform that comply with the best practices
- Provide the design and estimation for the requirement with defined process and quality
- Review self and peers code/configuration as part of review process







