11+ SLA Jobs in Chennai | SLA Job openings in Chennai
Apply to 11+ SLA Jobs in Chennai on CutShort.io. Explore the latest SLA Job opportunities across top companies like Google, Amazon & Adobe.
Looking for a passionate Production Support Lead and team player who wants to learn, contribute and bring fun & energy to the team. We are a friendly startup where we provide opportunities to explore and learn a lot of things(new technology/tools etc.,) in building quality products using best-in-class technology.
Responsibilities :
· Customer Relationship Management
· Incident Management. Manage ticket queue and resolve it in timely manner.
· Analyzing the incidents and either responding to the end user with a solution or escalating it to the other IT teams.
· Troubleshoot minor and major system problems in a timely manner and escalate to L3 support when necessary.
· SLA Management
· Develop and maintain accurate technical and user documentation.
· Working with QA to ensure the quality and timing of new release deployments.
Skills/Experience :
· Strong analytical and problem-solving skills and interest in learning new things will be the key.
· Excellent interpersonal skills handling internal and external customers
· About 3 years of professional experience in providing product support in leading BFSI sector organisations
· Experience in any DB (SQL/noSQL)
· Testing Exposure will be an added advantage
Position - Content Editor
Experience - 3-5years
Keen eyes that can refine news stories to uphold industry standards are what we are looking for.
Job Requirements
- Oversee and manage the daily operations of the newsroom, ensuring the timely publication of news articles.
- Helping and assisting the digital marketing team in framing content strategies.
- Source, assign, and review news articles, ensuring accuracy, clarity, and adherence to editorial guidelines.
- Monitor industry trends, breaking news, and regulatory updates to ensure comprehensive coverage.
- Collaborate with the social media and multimedia teams to enhance content distribution.
- Manage newsroom workflows, set deadlines, and provide editorial direction to the team.
- Conduct meticulous final checks to catch any errors, inaccuracies, or formatting issues.
- Collaborate with writers to address feedback and make necessary revisions.
- Utilize content management systems (CMS) to publish and schedule articles and multimedia content.
Qualifications
- Bachelor's degree in Journalism, English, Communications, or a related field.
- Proven experience as an editor in a crypto media platform.
- Exceptional command of the English language, with strong writing and editing skills.
- Proficiency in using content management systems (CMS).
Nice to Have
- Experience in working with a team of journalists or any news media platform related to fintech.
- Ability to find and fetch trending news using social media channels like Twitter, Reddit, Telegram, and other open-source platforms.
- Exposure to modern technologies like AI, blockchain, and Web3.
Perks:
- Opportunities for professional development and career growth.
- A supportive and collaborative work environment.
- Yearly Bonus
- Provident Fund
Note: Send your Resume attached with Portfolio
We are also accepting application for this profile from News Editor Freshers both junior and seniors positions.
Approach us early by filling out this form: https://forms.gle/iV4cvNqbeNgmuSxq5
Let’s get started on building your path to success!
Kubernetes
Docker
Amazon Web Services (AWS)Must-Have Skills:
- Hands-on experience with airgap Kubernetes clusters, ideally in regulated industries (finance, healthcare, etc.).
- Strong expertise in CI/CD pipelines, programmable infrastructure, and automation.
- Proficiency in Linux troubleshooting, observability (Prometheus, Grafana, ELK), and multi-region disaster recovery.
- Security & compliance knowledge for regulated industries.
- Preferred: Experience with GKE, RKE, Rook-Ceph and certifications like CKA, CKAD.
Who You Are
- A Kubernetes expert who thrives on scalability, automation, and security.
- Passionate about optimizing infrastructure, CI/CD, and high-availability systems.
- Comfortable troubleshooting Linux, improving observability, and ensuring disaster recovery readiness.
- A problem solver who simplifies complexity and drives cloud-native adoption.
What You’ll Do
- Architect & automate Kubernetes solutions for airgap and multi-region clusters.
- Optimize CI/CD pipelines & cloud-native deployments.
- Work with open-source projects, selecting the right tools for the job.
- Educate & guide teams on modern cloud-native infrastructure best practices.
- Solve real-world scaling, security, and infrastructure automation challenges.
Why Join Us?
- Work on high-impact Kubernetes projects in regulated industries.
- Solve real-world automation & infrastructure challenges with cutting-edge tools.
- Grow in a team that values learning, open-source contributions, and innovation.
Amazon Web Services (AWS)Has substantial expertise in Linux OS, Https, Proxy knowledge, Perl, Python scripting & hands-on
Is responsible for the identification and selection of appropriate network solutions to design and deploy in environments based on business objectives and requirements.
Is skilled in developing, deploying, and troubleshooting network deployments, with deep technical knowledge, especially around Bootstrapping & Squid Proxy, Https, scripting equivalent knowledge. Further align the network to meet the Company’s objectives through continuous developments, improvements and automation.
Preferably 10+ years of experience in network design and delivery of technology centric, customer-focused services.
Preferably 3+ years in modern software-defined network and preferably, in cloud-based environments.
Diploma or bachelor’s degree in engineering, Computer Science/Information Technology, or its equivalent.
Preferably possess a valid RHCE (Red Hat Certified Engineer) certification
Preferably possess any vendor Proxy certification (Forcepoint/ Websense/ bluecoat / equivalent)
Must possess advanced knowledge in TCP/IP concepts and fundamentals. Good understanding and working knowledge of Squid proxy, Https protocol / Certificate management.
Fundamental understanding of proxy & PAC file.
Integration experience and knowledge between modern networks and cloud service providers such as AWS, Azure and GCP will be advantageous.
Knowledge in SaaS, IaaS, PaaS, and virtualization will be advantageous.
Coding skills such as Perl, Python, Shell scripting will be advantageous.
Excellent technical knowledge, troubleshooting, problem analysis, and outside-the-box thinking.
Excellent communication skills – oral, written and presentation, across various types of target audiences.
Strong sense of personal ownership and responsibility in accomplishing the organization’s goals and objectives. Exudes confidence, able to cope under pressure and will roll-up his/her sleeves to drive a project to success in a challenging environment.
Title : Scrum Master
Locations: Gachibowli, Hyderabad, Chennai, Bangalore and Delhi (Remote).
Job Type: Fulltime
Job description:
- Ownership and accountability of establishing agile values, methods, principles, and practices for the delivery of projects and products.
- A building of a self-organized team and Facilitate agile ceremonies, e.g., product backlog refinement, preplanning, planning, daily standups, sprint reviews, retrospectives.
- Conflict’s resolution.
- Facilitates daily stand-up, iteration planning, sprint review, and iteration retrospective
- Manage the engineering development projects and facilitates sprint releases
- Create or analyze business requirements documents and project timelines
- Guides team in time estimating practices and facilitates team estimates
- Drive team iteration execution, communicates with management and stakeholders, protects
- the team from uncontrolled injection of work (changes are evaluated/intentional)
- Manage project conflicts, challenges and dynamic business requirements to keep operations
- running at a high performance
- Work with the team leads to resolve people problems and project roadblocks
- Able to do post mortem and root cause analysis to help teams continuously improve their
- practices to ensure maximum productivity
- Leads team effort in relentless improvement, define and implement improvement stories to
- increase the velocity and quality of the program
- Implement and support principles, rules and processes
- Enables the exploration of different agile approaches and Configure and maintain an agile project management tool (Scrum Desk, JIRA, etc.).
- Manage stakeholders and vendors interfaces as required for the product.
- Maintain team data in project management software (i.e. JIRA, Manuscript, etc.) to support estimates and execution
- Challenging and improving the operation of the team, improving their performance and capabilities.
- Collaborate closely with Product Owner to prepare and clarify the product backlog.
BASIC QUALIFICATIONS
- BS level technical degree or equivalent professional
- Skills to represent AWS ProServe well within the customer’s environment and drive discussions with senior personnel regarding trade-offs, best practices, project management and risk mitigation
- Demonstrated ability to think strategically about business, product, and technical challenges
- ·Highly technical and analytical, possessing 15 or more years of IT implementation experience
- ·Proven experience with software development life cycle (SDLC) and agile/iterative methodologies required
- Hands on experience in infrastructure implementation
- Automation skills python, powershell knowledgeand cloud formation template
- Strong experience in Architecture, designing and migrating applications on the AWS platform
- Experience with IT compliance and risk management requirements (eg. security, privacy, SOX, HIPPA etc.)
- Experience working with customers, partners or third-party developers
- Strong verbal and written communications skills and ability to lead effectively across organizations
PREFERRED QUALIFICATIONS
o Demonstrated success as a Cloud Infrastructure architect or consultant working with various platforms
o Experience architecting highly available systems that utilize load balancing, horizontal scalability and high availability
o Cloud certifications
o Good exposure to Agile software development and DevOps practices such as Infrastructure as Code (IaC), Continuous Integration and automated deployment
o Presenting at public events such as technology conferences, hackathons, blogging, writing on technical forums, etc.
at MirrAR Innovation Technologies Private Limited
Java
Spring Boot
MongoDBExperience: 1.5 to 3 yrs
* Hands on work experience developing in Java and J2EE
* Hands on work experience developing in JavaScript
* Extensive working experience in Springboot
* Good to have No SQL (Mongo DB) and My SQL Exposure
* Good to have experience in AWS cloud environment
* Designing, developing, troubleshooting and debugging software within a project scope ensuring that work product meets end user acceptance criteria.
* Managing self-directed assignments to resolve software defects or implement features to meet schedule commitments with a high-level of quality.
* Acquiring knowledge of industry and company standards, tools and technology with a focus on pragmatic application to business-focused software solutions through initiative and self-study
Requirements
Primary Skill Java Springboot, Java Script
Good to have Mongo Db (No Sql), My SQL and Exposure to AWS
Benefits
Salary:300000 LPA to 500000 LPA
Job Description :
- Bachelors/Masters degree in Computer Science, Computer Engineering or equivalent combination of technical education and experience.
- 8+ years of industry experience, including at least 4 years of hands-on testing and 2 years as a manager.
- Strong knowledge of QA methodology, Testing tools and Test Automation.
- Experience defining automation strategy and influence planning to achieve automation growth.
- Experience troubleshooting complex systems and root causing customer facing software issues.
- Experience with a number of different programming languages and test automation technologies.
- Problem-solving skills and the abilities to analyze quantitatively, scope technical requirements and effectively prioritize program deliverables.
Company:
GrowSmart SMB Solutions Private Limited - We are a fast-growing vertical SaaS company based in Chennai. Our all-in-one, vertical-focused ERP product - GrowSmart - is used by industry leaders all across India. We work with companies in the following verticals: HVAC, MEP, Medical Equipments, Industrial Equipments, System Integrators, Fitness Equipments, and the like. Our Website: https://growsmartsmb.com
Our Culture: Young, friendly, and flat team; respect for every individual; challenging work environment; larger responsibilities earlier in your career; freedom to innovate; commitment towards results; recognition for hard work; good work-life balance.
About the job: We are in the Scale-Up phase of our journey. We are looking for growth-orientated SDRs to join us and help scale our growth. We are focused on India and Asia. So, no night shifts.
Designation: Sales Development Representative
Experience: 1-3 years experience in an outbound SDR role in a B2B SaaS environment.
Key Responsibilities:
- Gain a clear understanding of the product, ICP, value proposition, and product positioning.
- Research, Identify, prospect, and qualify leads in assigned industry verticals.
- Generate SQLs through outbound campaigns - cold calling, email campaigns, LinkedIn.
- Consistently meet monthly targets for activities, demos, and SQLs.
- Experiment, measure, learn, and refine the outbound playbook.
- Maintain contacts/leads, activities in CRM
- Nurture leads through emailers, social media engagements.
Skills:
- Demonstrated expertise in prospecting and lead generation in B2B SaaS.
- Excellent verbal communication - English, Hindi (optional). Excellent email and written communication.
- Proven track record of prospecting via email, cold calling, and LinkedIn.
- Consultative sales - understand and clearly articulate value proposition to potential customers.
- Work with cross-functional teams to answer customer questions.
- Passionate, energetic, and persuasive
- Positive attitude and demonstrated ability to deal with rejections
- Strong analytical and reasoning skills. Ability to learn new concepts quickly.
Location: Chennai
Job Perks: Not a large team, so you have a wide scope for learning, performance, and growth. Modern and state of the art workplace at the heart of the city – Ashok Nagar. Competitive salary, uncapped variable pay. Excellent growth opportunity – can take up bigger responsibilities earlier in your career. Due recognition and appreciation for hard work. Medical insurance for self.
Javascript
React.jsMongoDB
AngularJS (1.x)
Follow Cutshort