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Looking for a passionate Production Support Lead and team player who wants to learn, contribute and bring fun & energy to the team. We are a friendly startup where we provide opportunities to explore and learn a lot of things(new technology/tools etc.,) in building quality products using best-in-class technology.

Responsibilities :

·  Customer Relationship Management

·   Incident Management. Manage ticket queue and resolve it in timely manner.

·   Analyzing the incidents and either responding to the end user with a solution or escalating it to the other IT teams.

·  Troubleshoot minor and major system problems in a timely manner and escalate to L3 support when necessary.

·  SLA Management

·  Develop and maintain accurate technical and user documentation.

·  Working with QA to ensure the quality and timing of new release deployments.

Skills/Experience :

·  Strong analytical and problem-solving skills and interest in learning new things will be the key.

·  Excellent interpersonal skills handling internal and external customers

·  About 3 years of professional experience in providing product support in leading BFSI sector organisations

·  Experience in any DB (SQL/noSQL)

·  Testing Exposure will be an added advantage

About Moative

Moative, an Applied AI Services company, designs AI roadmaps, builds co-pilots and predictive AI solutions for companies in energy, utilities, packaging, commerce, and other primary industries. Through Moative Labs, we aspire to build micro-products and launch AI startups in vertical markets.

Our Past: We have built and sold two companies, one of which was an AI company. Our founders and leaders are Math PhDs, Ivy League University Alumni, Ex-Googlers, and successful entrepreneurs.

Work you’ll do

As an AI Engineer at Moative, you will be at the forefront of applying cutting-edge AI to solve real-world problems. You will be instrumental in designing and developing intelligent software solutions, leveraging the power of foundation models to automate and optimize critical workflows. Collaborating closely with domain experts, data scientists, and ML engineers, you will integrate advanced ML and AI technologies into both existing and new systems. This role offers a unique opportunity to explore innovative ideas, experiment with the latest foundation models, and build impactful products that directly enhance the lives of citizens by transforming how government services are delivered. You'll be working on challenging and impactful projects that move the needle on traditionally difficult-to-automate processes.

Responsibilities

• Utilize and adapt foundation models, particularly in vision and data extraction, as the core building blocks for developing impactful products aimed at improving government service delivery. This includes prompt engineering, fine-tuning, and evaluating model performance
• Architect, build, and deploy intelligent AI agent-driven workflows that automate and optimize key processes within government service delivery. This encompasses the full lifecycle from conceptualization and design to implementation and monitoring
• Contribute directly to enhancing our model evaluation and monitoring methodologies to ensure robust and reliable system performance. Proactively identify areas for improvement and implement solutions to optimize model accuracy and efficiency
• Continuously learn and adapt to the rapidly evolving landscape of AI and foundation models, exploring new techniques and technologies to enhance our capabilities and solutions

Who you are

You are a passionate and results-oriented engineer who is driven by the potential of AI/ML to revolutionize processes, enhance products, and ultimately improve user experiences. You thrive in dynamic environments and are comfortable navigating ambiguity. You possess a strong sense of ownership and are eager to take initiative, advocating for your technical decisions while remaining open to feedback and collaboration. 

You are adept at working with real-world, often imperfect data, and have a proven ability to develop, refine, and deploy AI/ML models into production in a cost-effective and scalable manner. You are excited by the prospect of directly impacting government services and making a positive difference in the lives of citizens

Skills & Requirements

• 3+ years of experience in programming languages such as Python or Scala
• Proficient knowledge of cloud platforms (e.g., AWS, Azure, GCP) and containerization, DevOps (Docker, Kubernetes)
• Tuning and deploying foundation models, particularly for vision tasks and data extraction
• Excellent analytical and problem-solving skills with the ability to break down complex challenges into actionable steps
• Strong written and verbal communication skills, with the ability to effectively articulate technical concepts to both technical and non-technical audiences

Working at Moative

Moative is a young company, but we believe strongly in thinking long-term, while acting with urgency. Our ethos is rooted in innovation, efficiency and high-quality outcomes. We believe the future of work is AI-augmented and boundary less.

Here are some of our guiding principles:

• Think in decades. Act in hours. As an independent company, our moat is time. While our decisions are for the long-term horizon, our execution will be fast – measured in hours and days, not weeks and months.
• Own the canvas. Throw yourself in to build, fix or improve – anything that isn’t done right, irrespective of who did it. Be selfish about improving across the organization – because once the rot sets in, we waste years in surgery and recovery.
• Use data or don’t use data. Use data where you ought to but not as a ‘cover-my-back’ political tool. Be capable of making decisions with partial or limited data. Get better at intuition and pattern-matching. Whichever way you go, be mostly right about it.
• Avoid work about work. Process creeps on purpose, unless we constantly question it. We are deliberate about committing to rituals that take time away from the actual work. We truly believe that a meeting that could be an email, should be an email and you don’t need a person with the highest title to say that out loud.
• High revenue per person. We work backwards from this metric. Our default is to automate instead of hiring. We multi-skill our people to own more outcomes than hiring someone who has less to do. We don’t like squatting and hoarding that comes in the form of hiring for growth. High revenue per person comes from high quality work from everyone. We demand it.

If this role and our work is of interest to you, please apply. We encourage you to apply even if you believe you do not meet all the requirements listed above.  

That said, you should demonstrate that you are in the 90th percentile or above. This may mean that you have studied in top-notch institutions, won competitions that are intellectually demanding, built something of your own, or rated as an outstanding performer by your current or previous employers. 

The position is based out of Chennai. Our work currently involves significant in-person collaboration and we expect you to work out of our offices in Chennai.

QA Automation

Key Requirements:

● Hands-on experience with automated testing tools like Selenium

● Previous experience working as a QA Automation Engineer.

● Strong knowledge of software QA methodologies, tools and processes

● Experience in writing clear, concise and comprehensive test plans and test cases

● Advanced programming skills including automation systems and databases.

● Familiarity with programming script languages including Java.

● Experience with performance and/or security testing is a plus

● Detailed knowledge of application functions, bug fixing, and testing protocols.

● Good written and verbal communication skills.

Key Responsibilities

● Review requirements, specifications and technical design documents to provide timely

and meaningful feedback

● Identifying software application weaknesses and target areas.

● Create detailed, comprehensive and well-structured test plans and test cases

● Estimate, prioritize, plan and coordinate testing activities

● Identify, record, document thoroughly and track bugs

● Develop and apply testing processes for new and existing products to meet client

needs

● Liaise with internal teams (e.g. developers and product managers) to identify system

requirements

● Monitor debugging process results

● Stay up-to-date with new testing tools and test strategies

Hi,

Requirements:

>5+ years of IT experience in the development of scalable consumer-facing digital solutions (consumer websites, web applications, mobile sites etc) in HTML, CSS3 and JavaScript framework is required

>Strong understanding of semantic HTML/HTML5, CSS/CSS3.
>Experience in frameworks like Bootstrap, Foundation and CSS preprocessors like SASS and LESS.
>Strong knowledge of JS-based build tools like Grunt, Gulp, and Webpack
>Experience in javaScript with a good grasp of advanced JavaScript-based Vue JS, React JS and Angular JS
>Experience with implementing SVG animations and expertise in GreenSock(GSAP) will be an add on qualification.
>Proficient understanding of code versioning tools, such as Git
>Knowledge of HTML5 responsive email development is desirable.

>A Bachelors of Computer Science or a related field is required

 Soft Skills:

> Quality driven and extremely detail-oriented
> Strong work ethic
> Communicates clearly, effectively, and quickly - both verbally and written
>Ability and willingness to continuously learn, explore and master emerging technologies.

• Collection creation, access method tuning, sharding implementation, index creation, and debugging query execution to obtain top database performance.
• Execute DB upgrades on time
• Configuration of MongoDB instances, Schema and MongoDB modelling
• Table design, index utilisation, design indexing strategies , query plan analysis and Optimise performance issues
• Comprehend and translate business requirements into technical specifications and build elegant, efficient, and scalable solutions based on specifications
• Implement appropriate indexes (B-Tree, Geospatial, Text) for performance improvement
• Implement Mongo Management Service for automating a variety of tasks, including backup/recovery and performance management
• Recommend and implement best practices for Rest API integration framework/model
• Develop MongoDB and API prototypes and proofs of concept
• Implement optimal backup and recovery and assist developers in detecting performance problems using MMS and Mongo Profiler
• Work closely with the development teams to implement new features and enhancements and the maintenance and support of existing applications in production
• Automate routine DB operations with scripting
• Configure, monitor, and deploy replica sets and upgrade databases through patches
• Keep clear documentation of the database setup and architecture and plan procedures for backup in case of a data loss
• Ensure that the databases achieve maximum performance and availability
• Create roles and users and set their permissions and mentor staff on MongoDB best practices
• Write procedures for backup and disaster recovery

We are looking for a blockchain developer who will be responsible for designing, implementing, and supporting a distributed blockchain-based network. Primary responsibility will be analyzing requirements, designing blockchain technology around a certain business model, and building and launching a blockchain network.

Essential Skills :

• Strong software development background

• Experience working with large codebases

• Solidity, Web3.js, Ethereum, Truffle, Remix, Smart Contracts, Cryptography, Wallets, Blockchain Fundamentals, DeFi & Banking Domain

• Experience working with open-source projects

• Proficiency in one of the following languages: C++, Java, JavaScript 

• Strong knowledge of common algorithms and data structures

• Familiarity with basic cryptography

• Familiarity with P2P networks

• Strong knowledge of bitcoin-like blockchains / Stable coins

• Strong knowledge of concurrency and writing efficient and safe multithreaded code

• Strong knowledge of STL, C++11 

• Proficiency in the Qt Widgets module 

Responsibilities :

• Research, design, develop, and test blockchain technologies

• Brainstorm and help evaluate applications for new tools and technologies as they continually evolve

• Maintain and extend current client- and server-side applications responsible for integration and business logic

• Be involved in the global blockchain community—work on implementing and integrating the latest improvement proposals

• Document new solutions as well as maintain of existing ones

• Proven 4+ years of Java Experience and preferably on Android App Development
• Strong knowledge of Android SDK, different versions of Android
• Added advantage if one has exposure to Android MDM APIs
• Familiarity with RESTful APIs to connect Android applications to back-end services
• Strong knowledge of Android UI design principles, patterns, and best practices
• Knowledge of the open-source Android ecosystem and the libraries available for common tasks
• Ability to understand business requirements and translate them into technical
• requirements
• Familiarity with cloud message APIs and push notifications
• Proficient understanding of code versioning tools, such as Git

• Provide the team with a vision of the project objectives
• Responsible for finalizing and documenting requirements from customer

• Implementing high-level requirements and to produce robust solutions, within predefined timelines, and scope limitations
• Spearhead and Co-ordinate development activity required for the Project (Automation scripts, Tool development, )
• Ensure Quality with on time delivery of agreed deliverable

• Demonstrated expertise in a variety of application development, technology concepts,practices, and procedures

• Strong experience in Databases, SQL Programming, Data Conversion/Migration
• Good Experience in developing Automation scripts and using RPA tools
• Should have led a team and be able to mentor others to improve their skills
• Good Problem-Solving Ability and Analytical Skills
• Must have passion for their work