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Job Title: Customer Relationship Executive

Company: ICICI Lombard

Industry: Insurance

Location: Navi Mumbai

Experience Level: 0–2 Years

Job Type: Full-Time

About ICICI Lombard:

ICICI Lombard is one of India’s leading private sector general insurance companies, committed to providing innovative and customer-first insurance solutions. With a strong foundation and nationwide presence, we focus on delivering high-quality service with integrity and care.

Role Overview:

We are looking for a dynamic and customer-focused Customer Relationship Executive to join our team in Navi Mumbai. In this role, you’ll be responsible for strengthening existing customer relationships, guiding them through insurance processes, addressing queries, and ensuring overall customer satisfaction.

Key Responsibilities:

Establish and maintain strong relationships with customers to ensure satisfaction and loyalty.

Respond to customer inquiries via phone, email, and in-person, providing timely and effective solutions.

Guide customers through insurance products, processes, and renewals.

Record all customer interactions in CRM tools and ensure data accuracy.

Coordinate with internal teams (Claims, Sales, Service) to handle escalated issues.

Educate customers about policy benefits, changes, and coverage options.

Meet customer satisfaction goals and service-level targets.

Required Skills and Qualifications:

-0–2 years of experience in customer service, tele calling, or relationship management (Insurance/BFSI preferred).

-Excellent verbal and written communication skills.

-Ability to build rapport and trust with customers.

-Customer-first mentality with strong problem-solving skills.

-Comfortable with CRM systems and MS Office tools.

Preferred Skills:

-Knowledge of general insurance products.

-Fluency in English, Hindi, and/or regional languages.

-Previous experience working in a call centre, front office, or customer-facing role.

Why Work with ICICI Lombard?

Competitive compensation with performance-based incentives.

Training programs and personal skill development.

Friendly workplace with growth opportunities.

Exposure to a wide range of insurance products and customer scenarios.

Strong organizational brand and career advancement potential.

Work Location: 

12th Floor Vishwaroop IT Park, Sector 30, Behind Raghuleela Mall, Opp. Vashi Station Vashi, Navi Mumbai- 400705

Shift Timing: 7:00 Am- 8 :30 Pm (Rotational)

Job Summary:

We are seeking a skilled and organized HR cum Admin Executive to manage both human resources and administrative operations. The ideal candidate will be responsible for ensuring smooth day-to-day office functioning, maintaining facilities, and supporting HR processes efficiently.

Key Responsibilities:

• Oversee building and facility maintenance – ensure all infrastructure, utilities, and services are running smoothly
• Handle vendor management, AMC coordination, housekeeping, and security supervision
• Manage HR activities, including recruitment, attendance, payroll coordination, and employee engagement
• Maintain administrative records, handle procurement, and support day-to-day office operations
• Liaise with management for operational and manpower planning

Requirements / Ideal Candidate:

• Has strong experience in facility/building management and administration
• Good understanding of HR processes and documentation
• Excellent communication, negotiation, and problem-solving skills
• Proactive, reliable, and able to handle responsibilities independently

About the Role:

This role is ideal for someone who enjoys managing both people and operations and can ensure that the workplace remains productive, organized, and well-maintained.

Having experience in Informatica & SQL, Data Migration, Data Load & Management

Having hands on experience on SQL queries.

Having good knowledge and working experience in Informatica ETL tool right from developing ETL to scheduling/ Monitoring it.

Having experience in writing/ debugging complex SQL queries/ stored procedures.

Ability to build, test, and maintain ETL 

Knowledge and Experience in GIT version control application.

Good to have knowledge on PostgreSQL and Amazon S3.

Create, modify, document, and enhance data specifications including identifying and mapping data elements from source systems into the dimensional data warehouse and operational system; Validate that the operational system and data warehouse meets specified requirements.
Analyze and QA data from different sources and ensure that it is properly loaded into our systems
Investigate data quality issues and implement appropriate solutions

Ability to manage tasks and coordinates with other team members and supervisor to meet such timelines and actively contributes to project status reporting processes to identify and mitigate risks.

Requirement gathering – frequent interaction with the Data & Technical Managers, Database administrators, Application Users – all belonging to different departments and divisions of to ensure smooth implementation and running of the application
Knowledge of health system functions, terminology and standard coding systems preferred.
 

Qualifications

Bachelor's degree in computer science engineering, mathematics, statistics, science, information technology, Business Administration required Or Master Degree in computer science, computer application or Business Administration preferred

Min 3 years of extensive experience in Informatica ETL design & development, Data Migration, Data Load & Management, SQL Queries, T-SQL programming & testing

Additional information

Good written and verbal communication skills

Good client interaction experience

Good team player

Total Exp – 5 years out of which min 3 years should be relevant.

REACT NATIVE DEVELOPER – FOUNDING MOBILE ENGINEER

Location: Bangalore

Experience: 2–5 years

Employment Type: Full-time

ABOUT AIRA AI

At AiRA, we are building the world’s most advanced personal AI, designed to blend seamlessly into everyday life. Our systems remember context, anticipate what matters next, and respond with personality, making every interaction feel effortless and human. Driven by memory, proactivity, and trust, AiRA feels less like a tool and more like a collaborator that learns, guides, and grows alongside you.

ROLE SUMMARY

We are looking for a React Native Developer to be the first mobile engineer at AiRA. You will take our product from 0 to 1 on mobile, working closely with designers and backend engineers to create a fast, beautiful, cross-platform app for Android and iOS. If you have built and shipped apps from scratch before, and thrive in high-speed, high-ownership environments, this role is for you.

KEY RESPONSIBILITIES

• Build AiRA’s mobile app from the ground up in React Native, ensuring cross-platform excellence
• Translate Figma designs into production-ready components with pixel-perfect detail
• Own navigation, animations, and core interaction flows end-to-end
• Integrate with backend APIs and handle state management (Redux, Context, or MobX)
• Optimize performance, responsiveness, and reliability across devices
• Write clean, modular, and maintainable code with proper documentation
• Establish the mobile development foundation including testing, deployment pipelines, and best practices
• Move fast: iterate rapidly, balance polish with speed, and ship to users quickly
• 
  

REQUIREMENTS

• 2–5 years of professional React Native experience
• Proven ability to build and launch mobile apps from scratch (0 to 1)
• Strong knowledge of JavaScript/TypeScript and component-driven architecture
• Familiarity with React Navigation, Gesture Handler, and Reanimated
• Experience integrating APIs, handling authentication, and managing async storage
• Strong problem-solving skills and the ability to deliver independently in high-ownership settings
• 
  

PREFERRED

• Experience with advanced animations, transitions, and performance tuning
• Familiarity with mobile testing frameworks such as Jest or Detox
• Hands-on experience deploying to the App Store and Google Play
• Comfort with TypeScript in React Native projects
• 
  

WHAT WE OFFER

Ownership: be the founding mobile developer and build AiRA’s app from scratch

Direct collaboration with designers and backend engineers, your work will define how users experience AiRA

Growth opportunities: as we scale, you will have the chance to lead the mobile team

• 3-5 years of professional experience in web development with a strong focus on JavaScript stack technologies.
• Proven experience in integrating blockchain technology into web applications, with a deep understanding of blockchain protocols, smart contracts, and decentralized applications (dApps).
• Proficiency in multisignature, multiparty computation and 3rd party Node provider integration
• Experience with public blockchain platforms such as Bitcoin, Ethereum, etc.
• Solid understanding of RESTful APIs and web services.
• Strong problem-solving skills and the ability to troubleshoot complex issues.
• Excellent communication and collaboration skills.
• Ability to thrive in a fast-paced, agile environment and adapt to changing priorities.
• Experience with continuous integration and deployment (CI/CD) pipelines is a plus.
• Experience in setting up Bitcoin core, and Geth node is a plus

Should be CA qualified, or an MBA Finance, similar & relevant qualification, Big4 experience preferred

Work Experience : 3-5 years of relevant experience required.
Salary Range 6-8LPA

Financial Reporting:
•Management Accounting, Reconciliation, Intercompany Reconciliation,   accounts payable and receivable
•Ensure that all tax returns, tax declarations, and other required reports are submitted accurately and on time, management of Companies Act Compliances
•Responsible for oversight and providing guidance to core activities such as: fixed asset management, taxation
•Compliance with federal, state, and local legal requirements
•Responsible for preparation of monthly performance decks, sales and other reporting requirements

Software Architect

Bangalore, India / Engineering/ Full-time

Job Overview:

As a Software Architect, you will play a crucial role in designing, developing, and maintaining robust and scalable backend solutions for our software applications. You will be responsible for making strategic technical decisions, and collaborating with cross-functional teams to ensure the successful delivery of high-quality software products with scalable backend infrastructure. 

Responsibilities:

• System Architecture:
• Design and architect scalable, efficient, and maintainable backend systems.
• Collaborate with cross-functional teams to understand business requirements and translate them into technical specifications.
• Technical Leadership:
• Provide technical leadership and guidance to the development team, ensuring best practices and coding standards are followed.
• Mentor and coach team members, fostering a culture of continuous learning and improvement.
• Backend Development:
• Lead the development of backend components, modules, and features primarily on Ruby on Rails tech stack and also be open to contribute in other tech stacks based on Java/Kotlin and Python.
• Implement and maintain APIs, data models, and database structures to support application functionality.
• Performance Optimization:
• Identify and address performance bottlenecks, ensuring optimal system response times and resource utilization.
• Implement caching strategies and other performance optimization techniques.
• Collaboration:
• Collaborate with frontend developers, product managers, and other stakeholders to integrate frontend and backend components seamlessly.
• Participate in code reviews to ensure code quality, adherence to standards, and knowledge sharing within the team.
• Security and Compliance:
• Implement and enforce security best practices to safeguard sensitive data.
• Stay updated on industry trends and emerging technologies to ensure compliance and security standards are met.
• Documentation:
• Create and maintain comprehensive technical documentation for the backend architecture, APIs, and development processes.
• Continuous Improvement:
• Proactively identify opportunities for process improvement and contribute to the evolution of development methodologies and practices.

Qualifications:

• Overall 10+ years of experience, with 2+ years as a Software Architect with a focus on backend development using Ruby on Rails.
• In-depth knowledge of Ruby on Rails framework, database design, and API development.
• Strong understanding of software architecture principles, design patterns, and best practices.
• Experience with performance optimization, scalability, and security considerations.
• Excellent communication and collaboration skills.
• Leadership experience with a demonstrated ability to mentor and guide development teams.
• Bachelor’s degree in Computer Science, Engineering, or a related field (or equivalent work experience).

Bonus points:

• Familiarity with front-end technologies and frameworks(ReactJs).
• Experience with other programming languages.(Kotlin/Python)
• Experience with cloud platforms and microservices architecture.
• Knowledge of DevOps practices and tools.(AWS, Kubernetes, )

Join us in revolutionizing the way software solutions are developed, and contribute to building cutting-edge applications that make a positive impact on our users and the industry.

• Good Programming Knowledge in Dot Net, MVC, Asp. Net and having an experience in Frontend ( Angular2+ Versions/ React JS) will be plus point.
•  Experience in OOPS, HTML5, CSS, AJAX, Javascript, JQuery
• Good Understanding of Agile- SCRUM methodologies.
• Thorough knowledge in OOPS Concepts
• Preferred Knowledge in MVC Framework