11+ Senior management Jobs in Delhi, NCR and Gurgaon | Senior management Job openings in Delhi, NCR and Gurgaon

About MyOperator:

MyOperator is a Business AI Operator, a category-leader that unifies WhatsApp, Calls, and AI-powered chat & voice bots into one intelligent business communication platform. Unlike fragmented communication tools, MyOperator combines automation, intelligence, and workflow integration to help businesses run WhatsApp campaigns, manage calls, deploy AI chatbots, and track performance — all from a single, no-code platform. Trusted by 12,000+ brands including Amazon, Domino's, Apollo, and Razorpay, MyOperator enables faster responses, higher resolution rates, and scalable customer engagement — without fragmented tools or increased headcount.

Role Overview:

We are seeking a Manager – Customer Success to lead and oversee the entire Customer Success department for our SMBG clients. This role involves managing a team of 3–4 Team Leaders, who in turn manage a large pool of Customer Success Executives. You will be responsible for driving end-to-end customer journey – from onboarding to product adoption, engagement, and retention – while building scalable processes suitable for a high-volume customer base.

Key Responsibilities

• Lead and mentor 3–4 Team Leaders and indirectly oversee a team of 30+ Customer Success Executives.
• Drive customer onboarding, adoption, retention, and satisfaction across SMBG clients.
• Develop and implement customer success strategies and playbooks tailored for high-volume SMB customers.
• Implement and scale tech-touch engagement models for effective customer coverage.
• Develop strategies to drive deep product adoption and showcase the value of MyOperator's solutions (Cloud IVR, Call Center Software, WhatsApp API, etc.).
• Monitor health metrics, churn signals, and client escalations; design proactive action plans.
• Collaborate with Product, Sales, and Support teams to ensure a seamless customer experience.
• Deliver regular business reviews and performance reports to leadership (CEO and senior stakeholders).
• Continuously optimize processes to enhance team productivity and customer outcomes.

Qualifications:

• 5–7 years of proven experience in Customer Success / Account Management within SaaS, Telecom, CPaaS, or Cloud Communication.
• Minimum 2+ years of direct experience leading Team Leaders / Managers.
• Strong exposure to managing high-volume SMB customer bases.
• Excellent strategic thinking, problem-solving, and analytical skills.
• Tech-savvy mindset with experience implementing automation or tech-touch models.
• Experience in reporting to senior leadership (CEO/VP-level) is highly desirable.
• Exceptional communication and stakeholder management skills.

Join us at MyOperator and be part of a dynamic team that is transforming the way businesses communicate. We offer competitive compensation, comprehensive benefits, and ample opportunities for growth and career advancement. Apply today and embark on an exciting journey with us!

Benefits:

• Career growth opportunities in a fast-growing SaaS company.
• A competitive salary and performance-based incentives.
• A dynamic, inclusive, and collaborative work environment.
• Significant opportunities for professional growth and career advancement.
• The chance to make a real impact on thousands of growing businesses in India.
• Comprehensive health and wellness benefits.

Job Title: L3 SDE (Python- Django)

Location: Arjan Garh, MG Road, Gurgaon

Job Type: Full-time, On site

Company: Timble technologies Pvt Ltd. (www.timbleglance.com)

Pay Range: 30K- 70K

**IMMEDIATE JOINERS REQUIRED**

About Us:

Our Aim is to develop ‘More Data, More Opportunities’. We take pride in building a cutting-edge AI solutions to help financial institutions mitigate risk and generate comprehensive data. Elevate Your Business's Credibility with Timble Glance's Verification and Authentication Solutions.

Responsibilities

• Writing and testing code, debugging programs, and integrating applications with third-party web services. To be successful in this role, you should have experience using server-side logic and work well in a team. Ultimately, you’ll build highly responsive web applications that align with our client’s business needs

• Write effective, scalable code

• Develop back-end components to improve responsiveness and overall performance

• Integrate user-facing elements into applications

• Improve functionality of existing systems

• Implement security and data protection solutions

• Assess and prioritize feature requests

• Coordinate with internal teams to understand user requirements and provide technical solutions

• Creates customized applications for smaller tasks to enhance website capability based on business needs

• Builds table frames and forms and writes script within the browser to enhance site functionality

• Ensures web pages are functional across different browser types; conducts tests to verify user functionality

• Verifies compliance with accessibility standards

• Assists in resolving moderately complex production support problems

Profile Requirements

* 2 years or more experience as a Python Developer

* Expertise in at least one popular Python framework required Django

* Knowledge of object-relational mapping (ORM)

* Familiarity with front-end technologies like JavaScript, HTML5, and CSS3

* Familiarity with event-driven programming in Python

* Good understanding of the operating system and networking concepts.

* Good analytical and troubleshooting skills

* Graduation/Post Graduation in Computer Science / IT / Software Engineering

* Decent verbal and written communication skills to communicate with customers, support personnel, and management

**IMMEDIATE JOINERS REQUIRED**

About the Role

We’re looking for a passionate Fullstack Product Engineer with a strong JavaScript foundation to work on a high-impact, scalable product. You’ll collaborate closely with product and engineering teams to build intuitive UIs and performant backends using modern technologies.

Responsibilities

• Build and maintain scalable features across the frontend and backend.
• Work with tech stacks like Node.js, React.js, Vue.js, and others.
• Contribute to system design, architecture, and code quality enforcement.
• Follow modern engineering practices including TDD, CI/CD, and live coding evaluations.
• Collaborate in code reviews, performance optimizations, and product iterations.

Required Skills

• 4–6 years of hands-on fullstack development experience.
• Strong command over JavaScript, Node.js, and React.js.
• Solid understanding of REST APIs and/or GraphQL.
• Good grasp of OOP principles, TDD, and writing clean, maintainable code.
• Experience with CI/CD tools like GitHub Actions, GitLab CI, Jenkins, etc.
• Familiarity with HTML, CSS, and frontend performance optimization.

Good to Have

• Exposure to Docker, AWS, Kubernetes, or Terraform.
• Experience in other backend languages or frameworks.
• Experience with microservices and scalable system architectures.

Job Description:

We are looking for enthusiastic and confident freshers to join our IT Sales team. This role involves learning about cybersecurity solutions, conducting product demos, interacting with potential clients, and supporting sales growth.

Key Responsibilities:

• Assist in identifying sales opportunities
• Conduct product demonstrations with guidance
• Engage with clients to understand their needs
• Support the sales team in daily operations

Key Responsibilities:

1. Customer Outreach & Relationship Management:

• Make outbound calls to potential and existing clients to inform them about the company's services, products, and offers.
• Assist customers with inquiries related to trading, investment products, depository services, etc.
• Provide timely updates and information to clients about the stock market and their portfolio.
• Follow up with leads and ensure customer satisfaction, encouraging long-term client relationships.

1. Product Information and Advisory:

• Explain different financial products, including equity, commodities, mutual funds, and more.
• Help customers understand stock market trends, investment strategies, and opportunities to increase their portfolio value.

1. Lead Generation:

• Generate quality leads by identifying potential clients and following up with them to convert into active traders and investors.
• Maintain an accurate database of clients and prospects.

1. Sales Support:

• Assist in the execution of sales campaigns, including promotions and offers.
• Track client interactions, sales activities, and report progress regularly.

1. Problem Resolution:

• Address customer concerns, complaints, or issues related to trading accounts, transactions, or market activities.
• Ensure timely resolution to enhance customer satisfaction and trust.

1. Compliance and Reporting:

• Adhere to company policies, regulatory guidelines, and compliance procedures while making calls and handling client accounts.
• Maintain detailed records of interactions and sales activities.

Requirements:

• Educational Qualification: Graduate (preferably in Finance, Commerce, or related field).
• Experience: 1-2 years in a telecalling or customer support role, preferably within the financial services industry (stock broking, mutual funds, etc.).

Job Description: A full-stack Android developer will be responsible for designing, developing, and maintaining mobile applications for the Android operating system that provides indoor map rendering and navigation functionality. They will work with a team of developers, designers, and project managers to create a seamless navigation experience for users.

Responsibilities:

• Design and develop high-performance, reusable, and reliable Java and Kotlin code for the indoor navigation application.
• Implement indoor navigation algorithms and integrate with location-based services and sensors, such as Wi-Fi, Bluetooth, and accelerometer, to provide accurate indoor positioning
• Use Android Studio and other development tools to build, test, and debug the application
• Work with designers and project managers to ensure that the application meets all requirements and is released on schedule
• Collaborate with other developers to integrate with backend systems and APIs
• Write clean, maintainable, and testable code that adheres to best practices
• Troubleshoot and debug issues, and update and maintain existing applications
• Continuously discover, evaluate, and implement new technologies to maximize development efficiency
• Understand the full mobile development life cycle, from concept to deployment
• Continuously monitor the market for new indoor navigation technologies and techniques, and incorporate them into the application as appropriate.

Requirements: The suitable candidate should have experience with the following:

• Bachelor's degree in Computer Science or a related field.
• Strong knowledge of Java and Kotlin programming languages
• Experience with Android SDK and Android Studio
• Experience with RESTful APIs to connect Android applications to back-end services
• Experience with third-party libraries and APIs
• Experience with indoor navigation algorithms and location-based services
• Familiarity with Git and version control
• Understanding of design principles and material design
• Strong debugging and troubleshooting skills
• Strong analytical and problem-solving skills
• Strong communication and teamwork skills
• Strong sense of ownership and drive to deliver high-quality results

Position overview: Will appoint, manage & expands with channel partners in the assigned areas like HR firm, CA firm, Software providers, management consultants, access control vendors etc. based on geographies. He/she will be responsible for achieving targets, profitability and partner recruitment objective.

Job Description:

• Establishes productive, professional relationships with key personnel in the targeted company.
• Coordinates the involvement of company personnel, including support, service, and management resources, in order to meet partner performance objectives and partners’ expectations.
• Meets assigned targets for profitable sales volume and strategic objectives in assigned partner accounts.
• Proactively leads a joint partner planning process that develops mutual performance objectives, financial targets, and critical milestones associated with a productive partner relationship.
• Proactively assesses, clarifies, and validates partner needs on an ongoing basis.
• Leads solution development efforts that best address end- user needs, while coordinating the involvement of all necessary company and partner personnel.
• Ensures partner compliance with partner agreements.
• Drives adoption of company products among assigned.
• Proactively recruits new qualifying partners.

• Complete responsibility of Google Ads, Linkedin Ads, Facebook ads.
• End to end campaign management (From forecasting to executing, monitoring, evaluating and optimizing campaign performance to generate maximum leads) ·
• Conduct keyword research and optimize campaigns. ·
• Research and analyze competitor advertising links and strategize the best plan ahead for the business.
• Optimize the ad copy, landing pages for the best lead quality.
• Optimize the campaigns regularly for improving performance.
• Identify trends and insights and optimize spend and performance based on the insights.
• Measure and report performance of all marketing campaigns, and assess against goals.
• Brainstorm new and creative growth strategies.
• Build on an existing level of search engine marketing expertise and develop a reputation for innovation and efficiency.
• Stay up-to-date with industry trends and developments in search engine marketing, digital marketing as well as consumer behaviour and recommend improvements.
  
  Skills Required: · Proven 2+ years SEM experience in managing PPC campaigns across Google, well-versed in performance marketing, conversion, and online customer acquisition. ·
  The Specialist will also portray a passion and exceptional analytical skills and demonstrate fluency in the acquisition of metrics, being able to evaluate and orchestrate large campaigns spanning numerous marketing channels.
  Should have a good understanding of Google Analytics, Google Tag Manager.

Principle Engineerin R& D

REPORTING

Manager (R&D)

RESPONSIBILITIES

• Requirement gathering, analysis and grooming: Gather requirements from various stakeholders analyze product requirements and translate requirements into product specifications.
• Prepare Robust/future proof and easily scalable Design and architecture
• Shown strength and experience in one or more of the following areas: application architecture, solutions architecture, software systems architecture, and data architecture.
  
  
• Strong technical background which facilitates interaction with software development team and a demonstrated ability to think strategically about business, product, and technical challenges
• Mentor and guide team members technically to produce high quality output
• Work closely with geographically distributed teams and collaborate with cross team leads to define, implement and consume services/components/modules.
• To ensure timely compliance of product development cycle.

MAIN TASKS

• To Independently Specify, Design, Develop, prototype, test and verify, software modules for large size Displays, following all relevant procedure.
• To independently Develop/orient the team to develop necessary software  and test applications for testing, debugging and verification of own as well as other Designs.

• To collaborate in an international team of experienced software and hardware engineers.

COMPETENCE REQUIREMENTS

MUST HAVE:

• Qualified as B.E / B.Tech / M.E / M.Tech in Electronics Engineering / Computer Science.
• Following technical skills/Experience in:D
• NodeJS 
• Typescript 
• Angular 2 (Framework) 

• Knowledge of Agile/ Scrum/ Test Driven methodologies is a plus

YEARS OF EXPERIENCE:

10-12 years of post-degree relevant experience.