11+ Senior management Jobs in Delhi, NCR and Gurgaon | Senior management Job openings in Delhi, NCR and Gurgaon

About MyOperator:

MyOperator is a Business AI Operator, a category-leader that unifies WhatsApp, Calls, and AI-powered chat & voice bots into one intelligent business communication platform. Unlike fragmented communication tools, MyOperator combines automation, intelligence, and workflow integration to help businesses run WhatsApp campaigns, manage calls, deploy AI chatbots, and track performance — all from a single, no-code platform. Trusted by 12,000+ brands including Amazon, Domino's, Apollo, and Razorpay, MyOperator enables faster responses, higher resolution rates, and scalable customer engagement — without fragmented tools or increased headcount.

Role Overview:

We are seeking a Manager – Customer Success to lead and oversee the entire Customer Success department for our SMBG clients. This role involves managing a team of 3–4 Team Leaders, who in turn manage a large pool of Customer Success Executives. You will be responsible for driving end-to-end customer journey – from onboarding to product adoption, engagement, and retention – while building scalable processes suitable for a high-volume customer base.

Key Responsibilities

• Lead and mentor 3–4 Team Leaders and indirectly oversee a team of 30+ Customer Success Executives.
• Drive customer onboarding, adoption, retention, and satisfaction across SMBG clients.
• Develop and implement customer success strategies and playbooks tailored for high-volume SMB customers.
• Implement and scale tech-touch engagement models for effective customer coverage.
• Develop strategies to drive deep product adoption and showcase the value of MyOperator's solutions (Cloud IVR, Call Center Software, WhatsApp API, etc.).
• Monitor health metrics, churn signals, and client escalations; design proactive action plans.
• Collaborate with Product, Sales, and Support teams to ensure a seamless customer experience.
• Deliver regular business reviews and performance reports to leadership (CEO and senior stakeholders).
• Continuously optimize processes to enhance team productivity and customer outcomes.

Qualifications:

• 5–7 years of proven experience in Customer Success / Account Management within SaaS, Telecom, CPaaS, or Cloud Communication.
• Minimum 2+ years of direct experience leading Team Leaders / Managers.
• Strong exposure to managing high-volume SMB customer bases.
• Excellent strategic thinking, problem-solving, and analytical skills.
• Tech-savvy mindset with experience implementing automation or tech-touch models.
• Experience in reporting to senior leadership (CEO/VP-level) is highly desirable.
• Exceptional communication and stakeholder management skills.

Join us at MyOperator and be part of a dynamic team that is transforming the way businesses communicate. We offer competitive compensation, comprehensive benefits, and ample opportunities for growth and career advancement. Apply today and embark on an exciting journey with us!

Benefits:

• Career growth opportunities in a fast-growing SaaS company.
• A competitive salary and performance-based incentives.
• A dynamic, inclusive, and collaborative work environment.
• Significant opportunities for professional growth and career advancement.
• The chance to make a real impact on thousands of growing businesses in India.
• Comprehensive health and wellness benefits.

Senior Cloud & ML Infrastructure Engineer

Location: Bangalore / Bengaluru, Hyderabad, Pune, Mumbai, Mohali, Panchkula, Delhi

Experience: 6–10+ Years

Night Shift - 9 pm to 6 am

About the Role:

We’re looking for a Senior Cloud & ML Infrastructure Engineer to lead the design,scaling, and optimization of cloud-native machine learning infrastructure. This role is ideal forsomeone passionate about solving complex platform engineering challenges across AWS, witha focus on model orchestration, deployment automation, and production-grade reliability. You’llarchitect ML systems at scale, provide guidance on infrastructure best practices, and work cross-functionally to bridge DevOps, ML, and backend teams.

Key Responsibilities:

● Architect and manage end-to-end ML infrastructure using SageMaker, AWS StepFunctions, Lambda, and ECR

● Design and implement multi-region, highly-available AWS solutions for real-timeinference and batch processing

● Create and manage IaC blueprints for reproducible infrastructure using AWS CDK

● Establish CI/CD practices for ML model packaging, validation, and drift monitoring

● Oversee infrastructure security, including IAM policies, encryption at rest/in-transit, andcompliance standards

● Monitor and optimize compute/storage cost, ensuring efficient resource usage at scale

● Collaborate on data lake and analytics integration

● Serve as a technical mentor and guide AWS adoption patterns across engineeringteams

Required Skills:

● 6+ years designing and deploying cloud infrastructure on AWS at scale

● Proven experience building and maintaining ML pipelines with services like SageMaker,ECS/EKS, or custom Docker pipelines

● Strong knowledge of networking, IAM, VPCs, and security best practices in AWS

● Deep experience with automation frameworks, IaC tools, and CI/CD strategies

● Advanced scripting proficiency in Python, Go, or Bash

● Familiarity with observability stacks (CloudWatch, Prometheus, Grafana)

Nice to Have:

● Background in robotics infrastructure, including AWS IoT Core, Greengrass, or OTA deployments

● Experience designing systems for physical robot fleet telemetry, diagnostics, and control

● Familiarity with multi-stage production environments and robotic software rollout processes

● Competence in frontend hosting for dashboard or API visualization

● Involvement with real-time streaming, MQTT, or edge inference workflows

● Hands-on experience with ROS 2 (Robot Operating System) or similar robotics frameworks, including launch file management, sensor data pipelines, and deployment to embedded Linux devices

Integration Developer

Job Description

Roles and Responsibilities

• Design, Code, test, debug, implement and document complex WSO2 sequences.
• Monitoring and logging tool stacks - Splunk/ELK/Prometheus, Grafana 4 Design, Code, test, debug, implement and document complex WSO2 sequences.
• Perform Build activities for WSO2 ESB Middleware integration, involves writing XSLT, ESB coding, configuration, and Analysis activities.
• Trouble shooting various problems in different stages of development using logs files, Traces and Log Analyzer.
• Responsible for understanding the requirement, solution design, coordinate the development and testing activities (end to end)
• Guide the team regarding WSO2 platform best practices, framework, reusable artefacts and ensure code quality and timely deliverables.
• Work with functional and technical customers to determine solutions that drive additional business value.
• Work with Github, Azure Devops and CI tools to automate dev, build, deployment and testing.
• Good knowledge in messaging brokers: WSO2 Message Broker, Apache Kafka.
• Monitoring the server (Monitoring logs and WSO2 metrics).
• Desired Candidate Profile

Desired Candidate Profile

• Candidate must have minimum 2+ years of hands-on experience in WSO2, preferably with WSO2 certification.
• Extensive experience in Integration by using WSO2 Product Stack (API Manager 2.6/3.x, Enterprise Integrator 6.5 and Identity Server 5.7.0)
• Experience in Implementing APIs in WSO2 EI and On-boarding APIs into WSO2 API Manager
• Experience in WSO2 API Manager for designing API facades and designing and implementing API Proxies.
• Hands-on experience in designing and developing high volume web services using API Protocols and Data Formats (REST, JSON, SOAP & XML).
• Must have hands on experience / knowledge with CI tools to automate dev, build, deploy.
• Experience in programming languages: Java, JavaScript, Python
• Experience in on boarding web applications into WSO2 Identity Server for authentication and authorizatio

Qualifications

• Minimum of a Bachelor's or Master’s degree in Computer Science, or a related four-year degree.
•        4 years of hands on experience in Integration

We are looking for a good-looking professional and friendly Receptionist to manage our front desk and perform a variety of administrative and clerical tasks. The ideal candidate will be the first point of contact for our company, ensuring a welcoming environment for visitors and providing support to various departments

Responsibility

To assist the BPO Human Resource and Development team in the recruitment process, they provide support to various companies across different industries including digital marketing, sales and operations, distribution, online entertainment, and more.

Developing and implementing effective recruitment and screening systems and procedures to attract the most qualified Candidate Customer Support for position vacancies for online entertainment industry.

Coordinating with requisitioning departments to follow established standards, policies, and procedures for employee recruitment and orientation.

Drafting job advertisements and managing online job portals to reach a wider pool of potential candidates.

Carefully screening candidates and arranging interview appointments for respective Business development unit and Sales and Operation departments.

Notifying all unsuccessful interviewees either by letter or verbally to maintain a positive company image.

Monitoring confirmation dates of new staff to ensure a smooth onboarding process.

Updating internal databases with new hire information

Take meeting minute notes.

Handle all employee queries, written or verbal with the utmost confidentiality.

Keep up to date on current issues and matters related to the HR department.

Work Experience Requirements

● Bachelor’s degree in human resources or related field from a reputable institution.

● At least 5 years of working experience preferably in a fast-paced manufacturing/servicing/construction environment.

● Experience in hiring applicants for entertainment and gaming 

● Possesses own transport.

● Good communication skills.

● Willing to start work from home and relocated to Cambodia once confirmation.

salary : 11,700,000 IDR - 12,700,000 IDR 

Bahasa

Tanggung jawab

Untuk membantu tim Sumber Daya Manusia dan Pengembangan BPO dalam proses rekrutmen, mereka memberikan dukungan kepada berbagai perusahaan di berbagai industri termasuk pemasaran digital, penjualan dan operasi, distribusi, hiburan online, dan banyak lagi.

Mengembangkan dan menerapkan sistem dan prosedur rekrutmen dan penyaringan yang efektif untuk menarik Kandidat Dukungan Pelanggan yang paling memenuhi syarat untuk lowongan posisi di industri hiburan online.

Berkoordinasi dengan departemen permintaan untuk mengikuti standar, kebijakan, dan prosedur yang ditetapkan untuk perekrutan dan orientasi karyawan.

Menyusun iklan pekerjaan dan mengelola portal pekerjaan online untuk menjangkau lebih banyak kandidat potensial.

Menyaring kandidat dengan hati-hati dan mengatur janji wawancara untuk masing-masing unit pengembangan bisnis dan departemen Penjualan dan Operasi.

Memberi tahu semua orang yang diwawancarai yang tidak berhasil baik melalui surat atau lisan untuk menjaga citra positif perusahaan.

Memantau tanggal konfirmasi staf baru untuk memastikan kelancaran proses orientasi.

Memperbarui database internal dengan informasi karyawan baru

Buat catatan notulen rapat.

Tangani semua pertanyaan karyawan, tertulis atau lisan dengan kerahasiaan maksimal.

Tetap up to date pada isu-isu terkini dan hal-hal yang berkaitan dengan departemen HR.

Persyaratan Pengalaman Kerja

● Gelar sarjana di bidang sumber daya manusia atau bidang terkait dari institusi terkemuka.

● Setidaknya 5 tahun pengalaman kerja, lebih disukai di lingkungan manufaktur/servis/konstruksi yang bergerak cepat.

● Pengalaman merekrut pelamar untuk hiburan dan permainan

● Memiliki transportasi sendiri.

● Keterampilan komunikasi yang baik.

● Bersedia untuk mulai bekerja dari rumah dan pindah ke Kamboja setelah konfirmasi.

salary : 11,700,000 IDR - 12,700,000 IDR 

1. Proven experience as a Laravel Developer with a strong portfolio of past projects.
2. In-depth knowledge of Laravel, PHP, and MySQL.
3. Experience with front-end technologies such as HTML, CSS, JavaScript, and jQuery.
4. Familiarity with version control systems (e.g., Git).
5. Understanding of RESTful API development and consumption.
6. Strong problem-solving and communication skills.
7. Ability to work collaboratively in a team environment.
8. Attention to detail and a commitment to delivering high-quality solutions.
9. Experience with testing frameworks (e.g., PHPUnit) is a plus.
10. Knowledge of other PHP frameworks and CMS (e.g., Symfony, CodeIgniter, WordPress) is a plus.

Position Snapshot

Role: Graphic Designer 

Employment Type: Full Time

Location: On-Site  (NIET A Block,5th floor, Greater Noida)

Shift: 10 am to 5 pm (Sundays off)

Salary: 15000 INR-18000 INR

Who We Are 

Uneako is an amalgamation of the words “unique” and “eco”. The company was envisioned by two young brothers, now a proud host of young minds from across the country, striving to generate environmental awareness. Our aim is to curb the environmental threats of climate change and plastic pollution by introducing and promoting an exclusive and innovative range of eco-friendly product solutions for office, home, and gifting utilities. Our products are carbon positive, aided by green technology and support the marginalized communities both socially and economically.

Position Overview 

We are seeking a talented and passionate Graphic Designer to join our company. As a Graphic Designer, you will play a vital role in creating visually compelling designs that effectively communicate our brand and mission to our target audience. You will have the opportunity to contribute to projects that promote sustainability, social responsibility, recycling waste and positive environmental impact. 

Job Requirements

• Bachelor's degree in Graphic Design, Visual Communication, or a related field. 
• Proven experience as a Graphic Designer, with a strong portfolio showcasing a diverse range of design projects, is a plus.
• Proficiency in industry-standard design software such as Adobe Creative Suite (Photoshop, Illustrator, InDesign) preferred.
• Familiarity with sustainable development concepts and a passion for environmental and social causes.
• Ability to think creatively and translate ideas into visually compelling designs.
• Strong communication and collaboration skills to work effectively in a cross-functional team environment. 
• Excellent time management and organizational skills, with the ability to handle multiple projects simultaneously.
• Attention to detail and a commitment to delivering high-quality designs

Job Responsibilities

• Develop and design visually appealing graphics, illustrations, and layouts for both print and digital platforms, including websites, social media, marketing materials, presentations, and other collateral.
• Collaborate closely with the marketing team to conceptualize and create engaging and impactful visual content that aligns with our brand guidelines and messaging.
• Generate innovative design concepts that effectively convey complex sustainability and environmental messages to a diverse audience.
• Maintain a deep understanding of sustainable development principles and industry trends to ensure the integration of relevant concepts into design projects.
• Ensure consistency and high-quality standards in all design deliverables, paying attention to detail, typography, color palettes, and imagery.
• Work closely with cross-functional teams to gather requirements, understand project objectives, and incorporate feedback into design iterations.
• Manage multiple design projects simultaneously, prioritizing tasks and meeting deadlines while maintaining exceptional design standards.
• Stay up-to-date with emerging design tools, software, and techniques, recommending and implementing new tools to enhance design processes.
• Reviewing final layouts and suggesting improvements when necessary.

Join our dynamic team and contribute your design skills to make a positive impact on sustainable development initiatives. To apply, please submit your resume, portfolio, and a cover letter outlining your interest and relevant experience in graphic design for sustainability. 

About Company

Buyume Is an E-commerce platform for Beauty professionals where they can buy Beauty products as well as educate themselves in the Salon and Beauty Industry.

Requirments

This candidate will be responsible for prospecting, qualifying, and generating new sales opportunities. In order to be successful in this role and meet or exceed quota, this candidate should feel comfortable communicating with prospects via phone and email who are discovered through a variety of avenues. 

We are looking for a candidate with any of the given below regional language proficiency

(Odia, Gujarati, Assamese, Bengali, Marathi, Malayalam, Telugu, Kannada, Tamil).

Responsibilities

• Research, target and open new client opportunities
• Develop targeted messaging to engage prospect companies and executives
• Qualify prospects by understanding customer needs and budgets

Qualifications

• 10+2
• 2+ years' previous sales experience
• Extrovert

Technical Architect/Technical Head/Technical Lead  

EDUCATION,EXPERIENCE REQUIRED:

BE/MCA/ B.TECH/Post graduation preferred

10+ years of experience

CTC - 20 LPA.

Vacancy: 1

 

JOB ROLE:

Technical lead will be responsible for technology development delivery and maintenance of small to medium size projects(end to end). Must have good technical and communication skills to effectively communicate with internal and external stakeholders.  

DUTIES AND RESPONSIBILITIES:

1. Must have Managed the team of 6-10
2. Good understanding of industry specific framework
3. Need good design/Architecture design experience
4. To build and maintain financial tech products
5. Customer interaction
6. Exposure to SDLC
7. Project status reporting  

KNOWLEDGE AND SKILLS REQUIRED:

1. Java
2. Spring
3. Hibernate
4. My SQL
5. J Query
6. Apache Tomcat
7. Rest web services
8. Design patterns  

Our client is a 5 year old online gaming company with market leading games in three segments - Poker, Rummy and Cricket. Their online games are ensured to be safe, trusted and secure for their customers. They have a registered base of over a million users and are working towards the growth of online gaming in the country.