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Telecaller

Deepali Goel's profile picture
Posted by Deepali Goel
0 - 1 yrs
₹3L - ₹3.6L / yr
Delhi
Skills
Banking
Insurance

Key Responsibilities:

  1. Customer Outreach & Relationship Management:
  • Make outbound calls to potential and existing clients to inform them about the company's services, products, and offers.
  • Assist customers with inquiries related to trading, investment products, depository services, etc.
  • Provide timely updates and information to clients about the stock market and their portfolio.
  • Follow up with leads and ensure customer satisfaction, encouraging long-term client relationships.
  1. Product Information and Advisory:
  • Explain different financial products, including equity, commodities, mutual funds, and more.
  • Help customers understand stock market trends, investment strategies, and opportunities to increase their portfolio value.
  1. Lead Generation:
  • Generate quality leads by identifying potential clients and following up with them to convert into active traders and investors.
  • Maintain an accurate database of clients and prospects.
  1. Sales Support:
  • Assist in the execution of sales campaigns, including promotions and offers.
  • Track client interactions, sales activities, and report progress regularly.
  1. Problem Resolution:
  • Address customer concerns, complaints, or issues related to trading accounts, transactions, or market activities.
  • Ensure timely resolution to enhance customer satisfaction and trust.
  1. Compliance and Reporting:
  • Adhere to company policies, regulatory guidelines, and compliance procedures while making calls and handling client accounts.
  • Maintain detailed records of interactions and sales activities.

Requirements:

  • Educational Qualification: Graduate (preferably in Finance, Commerce, or related field).
  • Experience: 1-2 years in a telecalling or customer support role, preferably within the financial services industry (stock broking, mutual funds, etc.).


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Shubham Vishwakarma

Full Stack Developer - Averlon
I had an amazing experience. It was a delight getting interviewed via Cutshort. The entire end to end process was amazing. I would like to mention Reshika, she was just amazing wrt guiding me through the process. Thank you team.
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About Quicktouch Technologies Limited

Founded :
2013
Type :
Products & Services
Size :
20-100
Stage :
Profitable

About

QuickTouch Technologies Limited (www.quicktouch.co.in) is an NSE Emerge - listed software development company based out of New Delhi and Bengaluru. Our 10-year-old company went public this May'23 and made waves in the market by getting oversubscribed 107 times! Since then, we have begun our expansion spree and are diversifying our offerings to match various business needs in the fields of EDuTech, Payments, FinTech and InsurTech. Our blockbuster product - school management software with QuickCampus.online which is EduTech Marketplace is currently powering over 3,700 plus schools in India. Quicktouch aspires to achieve phenomenal success in the business by proposing innovative and exemplary IT Development services (Payments, SaaS Products, FinTech, InsurTech, Consulting, Growth Marketing, Website Design & Development, Mobile APP Development, SEO, PPC & Social media Marketing). Traditional development services are time-consuming and expensive, which is why our approach is to deliver something that is not only unique but also cost-effective. Our running years of experience, unquenchable determination, and confidence in creating profitable techniques make us deliver the best possible services. We have experienced everything that makes us relentlessly transform and improve our services to meet market demands. We intend to create a platform that can offer groundbreaking IT development and maintenance services to every single client.
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Shubham Vishwakarma

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I had an amazing experience. It was a delight getting interviewed via Cutshort. The entire end to end process was amazing. I would like to mention Reshika, she was just amazing wrt guiding me through the process. Thank you team.
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