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What We Expect:

We’re looking for an experienced and driven Senior Project Manager to independently lead strategic projects in the trading and capital markets domain. This role is designed for someone who thrives in client-facing environments, has a solid grip on software delivery in trading systems, and can bridge business requirements with technical execution — confidently and independently.  

•       8+ years of project management experience, with at least 5 years in a trading platform environment.

•       Proven track record in client-facing roles, including requirement gathering, expectation management, and solution alignment.

•       Strong understanding of SOW structuring, commercial terms, and delivery contracts.

•       Ability to analyse client requirements for technical feasibility and prioritize features based on business value and effort.

•       Familiarity with trading protocols (FIX), market data flows, OMS/EMS, and post-trade workflows.

•       Excellent communication, stakeholder management, and leadership skills — you can manage up, down, and across.

•       Certifications like PMP, CSM, PMI-ACP, or Agile Coach credentials are a plus.

What You Will Do:

•       Independently manage end-to-end delivery of FinTech projects — from initial scope definition to go-live.

•       Evaluate feasibility of incoming client requirements — analyze scope, assess risks, and align with engineering leads for accurate estimations.

•       Drive Agile delivery across multiple squads — ensuring quality, velocity, and adaptability.

•       Collaborate with product managers, developers, QA, DevOps, and architects for seamless execution.

•       Own project delivery from start to finish — manage scope, timelines, resources, and risk.

•       Manage key client relationships, gather requirements, and ensure alignment throughout the project lifecycle.

•       Drive the creation, review, and execution of Statements of Work (SOWs) — defining deliverables, dependencies, and budgets.

•       Conduct feasibility analysis for incoming client requirements and coordinate with tech leads for impact estimation.

•       Ensure on-time delivery of project milestones, proactively tracking progress and resolving blockers.

•       Maintain high quality standards — enforce review processes, testing gates, and best practices throughout development.

•       Oversee deployment planning and execution, ensuring production rollouts happen smoothly, securely, and with minimal downtime.

•       Mitigate risks, manage dependencies, and escalate roadblocks when needed — always staying ahead of delivery curveballs.

•       Apply Agile methodologies to drive iterative development and continuous improvement.

•       Manage stakeholder expectations and keep communication channels active, transparent, and forward-looking.

•       Mentor junior PMs and contribute to refining delivery frameworks within the organization.

Must-Have Skills:

•       8+ years of project management experience, with at least 5 years in a trading platform environment.

•       Proven track record in client-facing roles, including requirement gathering, expectation management, and solution alignment.

•       Strong understanding of SOW structuring, commercial terms, and delivery contracts.

•       Ability to analyse client requirements for technical feasibility and prioritize features based on business value and effort.

•       Familiarity with trading protocols (FIX), market data flows, OMS/EMS, and post-trade workflows.

•       Excellent communication, stakeholder management, and leadership skills — you can manage up, down, and across.

Nice-to-Have Skills:

• Certifications like PMP, CSM, PMI-ACP, or Agile Coach credentials are a plus.

Role Summary:

We are seeking experienced Application Support Engineers to join our client-facing support team. The ideal candidate will

be the first point of contact for client issues, ensuring timely resolution, clear communication, and high customer satisfaction

in a fast-paced trading environment.

Key Responsibilities:

• Act as the primary contact for clients reporting issues related to trading applications and platforms.

• Log, track, and monitor issues using internal tools and ensure resolution within defined TAT (Turnaround Time).

• Liaise with development, QA, infrastructure, and other internal teams to drive issue resolution.

• Provide clear and timely updates to clients and stakeholders regarding issue status and resolution.

• Maintain comprehensive logs of incidents, escalations, and fixes for future reference and audits.

• Offer appropriate and effective resolutions for client queries on functionality, performance, and usage.

• Communicate proactively with clients about upcoming product features, enhancements, or changes.

• Build and maintain strong relationships with clients through regular, value-added interactions.

• Collaborate in conducting UAT, release validations, and production deployment verifications.

• Assist in root cause analysis and post-incident reviews to prevent recurrences.

Required Skills & Qualifications:

• Bachelor's degree in Computer Science, IT, or related field.

• 2+ years in Application/Technical Support, preferably in the broking/trading domain.

• Sound understanding of capital markets – Equity, F&O, Currency, Commodities.

• Strong technical troubleshooting skills – Linux/Unix, SQL, log analysis.

• Familiarity with trading systems, RMS, OMS, APIs (REST/FIX), and order lifecycle.

• Excellent communication and interpersonal skills for effective client interaction.

• Ability to work under pressure during trading hours and manage multiple priorities.

• Customer-centric mindset with a focus on relationship building and problem-solving.

A Product Manager with hands-on experience in risk management

within capital markets or brokerage environments.

● Experience working with risk engines or brokerage RMS/OEMS systems.

● Exposure to market surveillance, margining systems, or credit risk control platforms.

● Understanding of SEBI regulatory frameworks.

● Risk Domain Experience: 2-5 years of experience in capital markets or brokerage

risk management (e.g., RMS/OEMS platforms, risk surveillance, exposure

monitoring, or trading controls).

● Product Management Experience: Proven success in managing complex product

roadmaps, ideally in B2B or FinTech environments.

● Regulatory Familiarity: Strong understanding of capital market regulatory

requirements and their impact on risk systems.

● Tech Fluency: Able to comfortably engage with developers on system architecture,

APIs, data flows, and platform dependencies.

● Strong Communicator: Excellent written and verbal communication skills to

effectively manage stakeholders and articulate product trade-offs.

● Analytical Thinker: Strong problem-solving skills with the ability to simplify complex

use cases into structured, actionable requirements.

● Self-Driven: Highly motivated, disciplined, and accountable—able to thrive in

fast-paced, high-impact environments.

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A Product Manager with hands-on experience in risk management

within capital markets or brokerage environments.

● Experience working with risk engines or brokerage RMS/OEMS systems.

● Exposure to market surveillance, margining systems, or credit risk control platforms.

● Understanding of SEBI regulatory frameworks.

● Risk Domain Experience: 2-5 years of experience in capital markets or brokerage

risk management (e.g., RMS/OEMS platforms, risk surveillance, exposure

monitoring, or trading controls).

● Product Management Experience: Proven success in managing complex product

roadmaps, ideally in B2B or FinTech environments.

● Regulatory Familiarity: Strong understanding of capital market regulatory

requirements and their impact on risk systems.

● Tech Fluency: Able to comfortably engage with developers on system architecture,

APIs, data flows, and platform dependencies.

● Strong Communicator: Excellent written and verbal communication skills to

effectively manage stakeholders and articulate product trade-offs.

● Analytical Thinker: Strong problem-solving skills with the ability to simplify complex

use cases into structured, actionable requirements.

● Self-Driven: Highly motivated, disciplined, and accountable—able to thrive in

fast-paced, high-impact environments.