Cutshort logo
Tradelab Software Private Limited's logo

Support Engineer

Pooja Sharma's profile picture
Posted by Pooja Sharma
2 - 4 yrs
₹8L - ₹10L / yr
Bengaluru (Bangalore)
Skills
RMS
OMS
Linux/Unix
SQL
Trading

Role Summary:

We are seeking experienced Application Support Engineers to join our client-facing support team. The ideal candidate will

be the first point of contact for client issues, ensuring timely resolution, clear communication, and high customer satisfaction

in a fast-paced trading environment.


Key Responsibilities:

• Act as the primary contact for clients reporting issues related to trading applications and platforms.

• Log, track, and monitor issues using internal tools and ensure resolution within defined TAT (Turnaround Time).

• Liaise with development, QA, infrastructure, and other internal teams to drive issue resolution.

• Provide clear and timely updates to clients and stakeholders regarding issue status and resolution.

• Maintain comprehensive logs of incidents, escalations, and fixes for future reference and audits.

• Offer appropriate and effective resolutions for client queries on functionality, performance, and usage.

• Communicate proactively with clients about upcoming product features, enhancements, or changes.

• Build and maintain strong relationships with clients through regular, value-added interactions.

• Collaborate in conducting UAT, release validations, and production deployment verifications.

• Assist in root cause analysis and post-incident reviews to prevent recurrences.


Required Skills & Qualifications:

• Bachelor's degree in Computer Science, IT, or related field.

• 2+ years in Application/Technical Support, preferably in the broking/trading domain.

• Sound understanding of capital markets – Equity, F&O, Currency, Commodities.

• Strong technical troubleshooting skills – Linux/Unix, SQL, log analysis.

• Familiarity with trading systems, RMS, OMS, APIs (REST/FIX), and order lifecycle.

• Excellent communication and interpersonal skills for effective client interaction.

• Ability to work under pressure during trading hours and manage multiple priorities.

• Customer-centric mindset with a focus on relationship building and problem-solving.

Read more
Users love Cutshort
Read about what our users have to say about finding their next opportunity on Cutshort.
Shubham Vishwakarma's profile image

Shubham Vishwakarma

Full Stack Developer - Averlon
I had an amazing experience. It was a delight getting interviewed via Cutshort. The entire end to end process was amazing. I would like to mention Reshika, she was just amazing wrt guiding me through the process. Thank you team.
Companies hiring on Cutshort
companies logos

About Tradelab Software Private Limited

Founded :
2012
Type :
Product
Size :
20-100
Stage :
Raised funding

About

Founded in 2012, Tradelab Software Private Limited is a funded company based in Bangalore. It has 6-50 employees currently and works in the domain of Fintech.
Read more

Connect with the team

Profile picture
Sandeep Mishra

Company social profiles

bloglinkedintwitterfacebook

Similar jobs

Supaboard
Subhrajyoti Modak
Posted by Subhrajyoti Modak
Bengaluru (Bangalore)
1 - 3 yrs
₹5L - ₹8L / yr
TypeScript
skill iconReact.js
React Query

Job Title: Frontend Developer  

Location: Bengaluru

Experience Level: Minimum 1 year  

Employment Type: Full-time with probation


About the company

Supaboard is an AI-powered business intelligence platform that helps teams turn scattered data into clear, actionable insights without needing deep technical skills. The product connects to multiple data sources, lets users ask questions in plain English, and delivers instant dashboards and reports so businesses can make faster, smarter decisions.


Culture and ownership

Supaboard runs as a high-ownership, low-ego environment where every engineer is treated as a product owner, not just a ticket closer. Frontend developers are expected to own problems end-to-end—understanding the user, shaping the solution, implementing it, measuring impact, and iterating quickly based on real-world usage.


Role overview

As a Frontend Developer at Supaboard, you will build modern, performant interfaces that make complex analytics feel simple and intuitive for non-technical users. You will work closely with founders, designers, and backend engineers, owning key parts of the product experience from concept to production. This role is ideal for someone who wants meaningful product ownership, fast feedback loops, and the opportunity to shape the core product early.


Responsibilities

  • Build and maintain responsive, high-quality frontend features using React and TypeScript.  
  • Take end-to-end ownership of user-facing workflows: understand user needs, propose UX flows, implement, and iterate based on feedback and data.  
  • Collaborate with design and backend teams to ship smooth, coherent product experiences rather than isolated components.  
  • Continuously improve performance, reliability, and usability of the app with a focus on perceived speed and UX.  
  • Participate in code reviews, technical discussions, and roadmap conversations, bringing product-thinking to engineering decisions.  


Required skills

  • Strong proficiency in React, React Query, TypeScript, HTML5, Tailwind and CSS3.  
  • Familiarity with Monorepos.
  • Experience working with Node.js-based backends and RESTful APIs.  
  • Familiarity with modern frontend tooling (e.g., Vite/Bun, package managers, linting and formatting tools).  
  • Solid understanding of component-driven development, state management, and reusable UI patterns.  
  • Ability to take a problem statement, break it down, and drive it to completion with minimal supervision.  


Nice to have

  • Exposure to testing tools such as Jest, Testing Library, or Cypress.  
  • Experience in data-heavy products, dashboards, or BI/analytics tools.  
  • Understanding of accessibility best practices and performance profiling.  


Qualifications

  • 1+ year of professional experience in frontend development (internships and full-time roles both count).  
  • A portfolio, GitHub, or project links that demonstrate your ability to ship real-world frontend work.  


Why join Supaboard

  • Direct impact and ownership on core product surfaces used by real customers.  
  • Work closely with the founding team on product and technical decisions from the ground up.  
  • Opportunity to grow into a lead/ownership role as the company and team scale.  
Read more
WorkspaceTool
at WorkspaceTool
2 candid answers
Workspace Tool
Posted by Workspace Tool
Remote only
0 - 1 yrs
₹5000 - ₹6000 / mo
Content Writing
Search Engine Optimization (SEO)
Social Media Optimization (SMO)

Responsibilities

  • Content Creation: Write and edit blog posts, articles, and social media content in line with our company’s tone and voice.
  • Research: Conduct thorough research on industry topics and trends to produce relevant, data-backed content.
  • SEO Optimization: Learn and implement SEO best practices to help increase the visibility of content in search engines.
  • Content Planning: Assist in content planning and strategizing for blog posts, social media, and newsletters.
  • Proofreading & Editing: Review and edit content for clarity, grammar, and consistency, ensuring it meets high-quality standards.
  • Collaboration: Work with the marketing and design teams to ensure the content aligns with the brand’s goals and design principles.


Read more
Seed Funded Product-based startup
Seed Funded Product-based startup
Agency job
via Qrata by Blessy Fernandes
Mumbai
3 - 6 yrs
₹8L - ₹12L / yr
Recruitment/Talent Acquisition
People Management
Employee Engagement
Human Resources (HR)

This is a build role and so our ideal candidate has the passion and experience to create the best possible people strategy for our team, using a combination of best practices, insight and innovation with an understanding of the needs of a growth stage company.


Job responsibilities include, but are not limited to:

People Management & Leadership: Lead the P& C team to continue developing People & Culture processes as outlined below. Continue to develop the existing team of People leaders through coaching, mentorship, and leadership. Recruit and hire new P& C staff as needed.

Employee Lifecycle Management: Oversee the end-to-end employee lifecycle from onboarding and development, through to transitions and exits, creating a positive experience for all employees and driving engagement. This will include the development of a data-driven framework for continuous improvement in all aspects of the employee experience.

Talent Acquisition and Recruitment: Partner with talent acquisition team on strategies including job description creation, vacancy advertising, candidate screening, interviewing, and hiring processes - ensuring the adoption of best practices in inclusive hiring.

Compensation and Benefits: Develop and implement a competitive compensation philosophy and benefits strategy that motivates employees, supports retention, and attracts new talent.

Talent Management and Succession Planning: Implement comprehensive talent management strategies that ensure the right people are in the right roles, manage performance, provide career development opportunities, develop skills matrices, and oversee promotions and transitions. Develop and execute succession-planning strategies that ensure business continuity and support our future growth.

Learning and Development: Develop and implement comprehensive learning and development programs, focusing on the skills and knowledge that employees need to excel in their roles. Develop a strategic L& D program to support Parachute's leaders to help the company level up and scale.

Diversity, Equity, and Inclusion (DEI):Champion DEI by fostering a work environment that values diverse perspectives, promotes equal opportunities, and is inclusive of all employees. Develop policies and procedures that reflect the company's DEI-B Values.

Employee Relations: Create and support a program that strengthens relationships between employees and the organization, resolving workplace conflicts, handling disciplinary procedures, and promoting employee well-being. Use metrics to address systemic issues, define root problems of employee-relation issues, and create programs to systematically address them. Support existing P& C team currently responsible for this function.

Legal Compliance: Ensure all HR policies and practices comply with local, state, and federal labor laws and regulations.

Organizational Development, Design, and Change Management:Drive organizational development and design efforts, working in collaboration with senior leaders across the organization to develop key HR staffing plans for new and existing departments.

HR Metrics, Analytics, and Strategic Investment:Implement a comprehensive HR dashboard that tracks key metrics across all HR functions. Utilize data analytics to inform strategic decision-making and guide investment in new full-time employees (FTEs), thereby maximizing profitability and optimizing capital deployment.

Future-of-Work Thought Leadership:Be a strategic thinker on how to position Parachuters to help the company achieve its 3-5-7+ year ambitions. Have well-researched and thoughtful stances on topics such as hybrid, remote-first, time-off, flexible time, sabbatical programs, comp philosophy, etc. to fully leverage the People & Culture function as a differentiator for the company.


What will set this person apart:

  • Proven business leader with 3+ years of leadership or management experience, in a leadership role within Human Resources.
  • Experience working in a high-growth tech startup or similar fast-paced industry is strongly preferred.
  • Demonstrated expertise in various aspects of HR management, including but not limited to talent management, learning & development, compensation strategy, and legal compliance.
  • Experience managing the end-to-end employee lifecycle and succession planning.
  • Proven track record of strategic thinking and decision-making ability, with the capacity to manage a critical function within the company.
  • Experience leading a team of HR professionals and working closely with senior leaders and executives in an organization.
  • Strong understanding of HR metrics and data-driven decision-making.
  • Excellent communication, negotiation, and presentation skills.


Benefits

  • 21 days of paid vacation, 7 days sick leave, 3 days of no questions asked leave
  • Encouraged time off on your birthday
  • Flexibility for remote work on a case by case basis
  • Comprehensive insurance plans (from Plum) and commuter benefits
  • Rewards for every work anniversary
  • One month paid sabbatical after your five year Skimm'versary as a full-time employee. and more.


Read more
Leading Digital Growth Marketing Platforms
Leading Digital Growth Marketing Platforms
Agency job
via Merito by Jinita Sumaria
Pune
1 - 4 yrs
₹3L - ₹3.5L / yr
Copy Writing
English Proficiency
SaaS
Platform as a Service (PaaS)

Role :- Jr. Copywriter


About our client -


Our Client is a next generation MarTech company, delivering end-to-end marketing and sales solutions to leading brands in India. The company's ethos is built upon the philosophy of 'Marketing Engineered', an approach that delivers marketing & sales solutions through innovative ideas in design, engineering and technology. 


What you’ll be working on -


Ad copy for digital campaigns, video scripts, social media, blog posts and a certain amount of offline collateral. The role also involves ideation for advertising campaigns. The clients you’ll work on will span tech, F&B, pharma, retail, healthcare, real estate, automotive and other industries. You’ll be a part of the larger content marketing department in Pune, working closely with the client servicing team and design team to come up with ideas and creatives that make an impact!


Responsibilities:


● Interpreting client briefs and requirements

● Work closely with clients to create strong concepts from initial briefing through to execution

● Developing creative ideas and original, clear copy

● Working with the social media team to conceptualize posts

● Collaborating with the design team on visual representation of the copy

● Working collaboratively with internal stakeholders to meet deadlines

● Maintain a high awareness of relevant trending topics and news to identify content opportunities

● Be responsible for working with internal teams to gather input and validate the content

● Ensure consistency and quality across all written content

● Present and articulate concepts to clients


Desired Skills and experience:


● 1+ years of experience interest in copywriting, business communication or technical writing

● BE Computer Engineering, B.Tech in Computer Science, Graduate in Marketing

● Proficiency in the English language and accuracy in grammar

● The knack of understanding technical products (SaaS, PaaS, SAP, etc.) and writing for them

● Highly creative and imaginative

● Keen attention to detail

● The ability to work in a collaborative environment under tight deadlines

● Self-motivated and eager to learn

Read more
NuVeda Learning
at NuVeda Learning
3 recruiters
Balasubramanian Krishnan
Posted by Balasubramanian Krishnan
Bengaluru (Bangalore)
0 - 3 yrs
₹1.2L - ₹4.2L / yr
Bachelor of Computer Science
IT Solutioning
Client Management
Client Servicing
Account Management
+7 more

Role –Customer Success Executive (Post Sales)

Looking to grow in a customer success role in a dynamic and fast paced SaaS environment ? NuVeda is the perfect place for you to explore your interests, use your strength to leverage your customer relationship.

Who we are?

A three-time award winner for the best product from eLearning Industry (2022), NuVeda established in 2006, is a fast-growing SaaS company with offices in Minneapolis, Chennai & Bangalore.

What do we do?

As a strategic growth partner in learning and development, we help our Customers Design, Deliver & Manage all their learning interventions at scale, Measure the business impact and Monetize the learning assets.

Our Vision & Culture

With a vision to build the "Google of Learning", we thrive in an open and honest organization culture where Autonomy, Alignment to Purpose, Integrity, Continuous Learning and Development are fostered to be future ready.

Why us?

We promise you an ambitious career path, compensation & benefits as per the industry standards and a team of high pots who pushes you to your limitless potential.

Role Summary

We are looking for people with the right mix of compassion, communication skills, and technical knowledge to get the job done.  

  • As a Customer Success Executive, you will partner closely with the Director of Customer Success, Implementation and Onboarding team and product team to ensure our customers realise the maximum value from their investment.
  • Build and maintain strong professional relationships with our domestic and global customers with the support of the team to coordinate operational tasks.
  • This is a highly collaborative role, which requires excellent organization, clear communication and a passion for using data to drive successful partnerships.

Keen to know more about how you could contribute?  

  • Maintain a detailed knowledge of our offering and the impact they can create for our customers.
  • Coordinating and maintaining a detailed list of all tasks and communication with the client.
  • Working closely with other cross-functional team members to translate business needs and product requirements into new solutions for customers.
  • Manage the process of creating review reports which will include : consolidating and maintaining reporting format, proof reading and pulling standard reports.
  • Maintaining a task and discussion tracker to manage the timelines and go live details of the ongoing projects.
  • Schedule regular/day-to-day client and internal meetings to understand the requirements, challenges and adoption status.
  • Assisting the onboarding team for any new business set up activity that might arise from accounts.
  • Proactively spot and correct any issues that could affect customer satisfaction or retention.
  • Help CS Team drive customer references and case studies, and produce reports and presentations to explain insights and results to marketing professionals.
  • Keep yourself updated about new products and services that could be of value to customer’s business.
  • Co-ordinate with the QA team and Product team for timely closure of tickets and help the customer understand the usage.
  • Handle customer escalations and ensure closure of the issues.

Desired Skills

  • Any graduate/masters/engineering in computer science who is ambitious, energetic, and highly motivated to learn and grow in a fast-paced environment.
  • -2 years of relevant experience in B2B customer facing roles.
  • Knowledge of the SaaS ecosystem (good to have).
  • Good communication skills, problem solving skills, solution oriented, logical thinking, analytical thinking, highly organized and active, proactive and learning ability will be highly desired.
  • Account management and client relationship skills is preferred.

 

 

 

 

 

Read more
Adesso India
Adesso India
Agency job
via HashRoot by Deepak S
Remote only
5 - 12 yrs
₹10L - ₹25L / yr
skill iconElastic Search
Ansible
skill iconAmazon Web Services (AWS)
DevOps
AWS CloudFormation
+1 more

Overview

adesso India specialises in optimization of core business processes for organizations. Our focus is on providing state-of-the-art solutions that streamline operations and elevate productivity to new heights.

Comprised of a team of industry experts and experienced technology professionals, we ensure that our software development and implementations are reliable, robust, and seamlessly integrated with the latest technologies. By leveraging our extensive knowledge and skills, we empower businesses to achieve their objectives efficiently and effectively.


Job Description

The client’s department DPS, Digital People Solutions, offers a sophisticated portfolio of IT applications, providing a strong foundation for professional and efficient People & Organization (P&O) and Business Management, both globally and locally, for a well-known German company listed on the DAX-40 index, which includes the 40 largest and most liquid companies on the Frankfurt Stock Exchange

We are seeking talented DevOps-Engineers with focus on Elastic Stack (ELK) to join our dynamic DPS team. In this role, you will be responsible for refining and advising on the further development of an existing monitoring solution based on the Elastic Stack (ELK). You will independently handle tasks related to architecture, setup, technical migration, and documentation.

The current application landscape features multiple Java web services running on JEE application servers, primarily hosted on AWS, and integrated with various systems such as SAP, other services, and external partners. DPS is committed to delivering the best digital work experience for the customers employees and customers alike.


Responsibilities:

Install, set up, and automate rollouts using Ansible/CloudFormation for all stages (Dev, QA, Prod) in the AWS Cloud for components such as Elastic Search, Kibana, Metric beats, APM server, APM agents, and interface configuration.

Create and develop regular "Default Dashboards" for visualizing metrics from various sources like Apache Webserver, application servers and databases.

Improve and fix bugs in installation and automation routines.

Monitor CPU usage, security findings, and AWS alerts.

Develop and extend "Default Alerting" for issues like OOM errors, datasource issues, and LDAP errors.

Monitor storage space and create concepts for expanding the Elastic landscape in AWS Cloud and Elastic Cloud Enterprise (ECE).

Implement machine learning, uptime monitoring including SLA, JIRA integration, security analysis, anomaly detection, and other useful ELK Stack features.

Integrate data from AWS CloudWatch.

Document all relevant information and train involved personnel in the used technologies.


Requirements:

Experience with Elastic Stack (ELK) components and related technologies.

Proficiency in automation tools like Ansible and CloudFormation.

Strong knowledge of AWS Cloud services.

Experience in creating and managing dashboards and alerts.

Familiarity with IAM roles and rights management.

Ability to document processes and train team members.

Excellent problem-solving skills and attention to detail.

 

Skills & Requirements

Elastic Stack (ELK), Elasticsearch, Kibana, Logstash, Beats, APM, Ansible, CloudFormation, AWS Cloud, AWS CloudWatch, IAM roles, AWS security, Automation, Monitoring, Dashboard creation, Alerting, Anomaly detection, Machine learning integration, Uptime monitoring, JIRA integration, Apache Webserver, JEE application servers, SAP integration, Database monitoring, Troubleshooting, Performance optimization, Documentation, Training, Problem-solving, Security analysis.

Read more
Eurka IT SOL
at Eurka IT SOL
1 recruiter
Srikanth a
Posted by Srikanth a
Remote, India
5 - 7 yrs
₹15L - ₹25L / yr
skill iconGo Programming (Golang)
skill iconRuby on Rails (ROR)
skill iconRuby
skill iconPython
skill iconJava
+4 more
  • 5-7+ years of commercial Java development experience
  • Experience with well known Open Source frameworks/libraries, like Spring Boot
  • Work experience with Docker
  • Microservice experience
  • Experience with AWS like ECS, Lambda, SQS, RDS, Kinesis streams
  • Familiar with iterative development
  • Upper-intermediate level of English
  • Solid understanding of communication and network protocols (TCP/IP, HTTP).
  • At ease with Unix/Linux
  • Excellent analytical and debugging skills
  • Familiar with both SQL and noSQL databases (MySQL, DynamoDB, Memcached, Redis)
  • Practical experience with scaling applications to big user numbers is a plus
  • Experience with other programming languages is a plus.
Read more
Dev Technosys
at Dev Technosys
2 recruiters
Shreya Bhardwaj
Posted by Shreya Bhardwaj
Jaipur
0 - 3 yrs
₹1L - ₹4L / yr
MEAN stack
MERN Stack
skill iconJavascript
skill iconMongoDB
skill iconExpress
+3 more
  • Designing and developing user interfaces using angularJS best practices.
  • Adapting interface for modern internet applications using the latest front-end technologies.
  • Writing JavaScript, CSS, and HTML.
  • Developing product analysis tasks.
  • Making complex technical and design decisions for AngularJS projects.
  • Developing application codes and unit tests in AngularJS, Java Technologies, and Rest Web Services.
  • Conducting performance tests.
  • Consulting with the design team.
  • Ensuring high performance of applications and providing support.
Read more
GetWork
at GetWork
4 recruiters
Aakriti Verma
Posted by Aakriti Verma
Ahmedabad
0 - 2 yrs
₹1.8L - ₹2.4L / yr
Field Sales
Sales
Relationship building
  • Evaluate customers skills, needs and build productive long lasting relationships
  • Meet personal and team sales targets
  • Research accounts and generate or follow through sales leads
  • Attend meeting, sales events and trainings to keep abreast of the latest developments
  • Must have experience in sales
  • Ability to achieve monthly targets
  • Will have to sell banking products like loans and swipe machines
  • Must be having two wheeler license and a two wheeler
  • Must be a graduate.
Read more
Engineering services space
Engineering services space
Agency job
via MindMap Consulting by Rishika Chopra
Pune
4 - 8 yrs
₹3L - ₹14L / yr
skill iconJava
Spring
skill iconSpring Boot
Microservices
Java developer with an experiene of atleast 4 years. Notice period should be maximum 15 days, full time opportunity.
Skills required are Java, microservice,Spring boot, and knowledge of AWS. 
Location; Pune.
Read more
Why apply to jobs via Cutshort
people_solving_puzzle
Personalized job matches
Stop wasting time. Get matched with jobs that meet your skills, aspirations and preferences.
people_verifying_people
Verified hiring teams
See actual hiring teams, find common social connections or connect with them directly.
ai_chip
Move faster with AI
We use AI to get you faster responses, recommendations and unmatched user experience.
Did not find a job you were looking for?
icon
Search for relevant jobs from 10000+ companies such as Google, Amazon & Uber actively hiring on Cutshort.
companies logo
companies logo
companies logo
companies logo
companies logo
Get to hear about interesting companies hiring right now
Company logo
Company logo
Company logo
Company logo
Company logo
Linkedin iconFollow Cutshort
Users love Cutshort
Read about what our users have to say about finding their next opportunity on Cutshort.
Shubham Vishwakarma's profile image

Shubham Vishwakarma

Full Stack Developer - Averlon
I had an amazing experience. It was a delight getting interviewed via Cutshort. The entire end to end process was amazing. I would like to mention Reshika, she was just amazing wrt guiding me through the process. Thank you team.
Companies hiring on Cutshort
companies logos