Support Engineer

Job Description:

About the Company

The Company is one of India’s leading premium bath fittings and sanitaryware brands, known for quality, innovation, and design excellence. The brand has a strong presence across residential, commercial, and hospitality segments.

Job Overview

We are hiring a driven and customer-focused Retail Salesperson (Counter Sales) to handle showroom walk-in clients and convert inquiries into successful sales. This is a pure in-store role with no field work involved. The ideal candidate must be confident, persuasive, and capable of managing customers professionally from inquiry to deal closure.

Key Responsibilities

• Handle walk-in customers professionally and confidently
• Understand customer requirements and recommend suitable products
• Explain and demonstrate product features clearly
• Negotiate pricing and resolve customer concerns effectively
• Assist customers in closing deals and achieving sales targets
• Maintain smooth day-to-day in-store sales operations
• Ensure high levels of customer satisfaction

Requirements

• Minimum 6 months of sales experience (retail/showroom sales preferred)
• Strong communication and negotiation skills
• Customer-oriented mindset
• Presentable personality with a professional approach
• Ability to handle multiple customers during peak hours

Working Details

• Working Days: 6 Days a Week
• Shift Timings: 10:00 AM – 8:00 PM
• Location: Near 200 Ft Bypass, Jaipur

Candidates who are confident in face-to-face selling and ready to drive showroom sales performance are encouraged to apply

Language:

• English (Preferred)

Work Location: In person

Job Overview:

We are looking for a detail-oriented and proactive Apparel Merchandiser to manage the end-to-end merchandising process. The candidate will be responsible for coordinating with buyers, vendors, and internal teams to ensure timely production, quality standards, and cost efficiency.

Key Responsibilities:

• Manage the complete merchandising cycle from order booking to final delivery
• Coordinate with buyers for product development, sampling, and approvals
• Work closely with design, production, and quality teams
• Source fabrics, trims, and accessories as per buyer requirements
• Follow up on sampling, costing, and order confirmations
• Ensure timely production and delivery as per deadlines
• Monitor product quality and ensure compliance with buyer standards
• Handle vendor management and maintain strong relationships
• Track order status and prepare reports (WIP, TNA, etc.)
• Negotiate pricing and ensure cost optimization

Key Skills Required:

• Strong knowledge of garment manufacturing and merchandising processes
• Good understanding of fabrics, trims, and production techniques
• Excellent communication and coordination skills
• Strong negotiation and problem-solving abilities
• Ability to manage multiple orders and deadlines
• Proficiency in MS Excel and reporting tools

Qualifications:

• Bachelor’s degree in Fashion Technology / Textile / Apparel Merchandising or related field
• Relevant industry experience in apparel/export houses/retail brands

Preferred Industry Experience:

• Garment Export Houses
• Buying Houses
• Retail / Fashion Brands

We are looking for a talented Node.js + MySQL developer to join our dynamic team. As a Node.js + MySQL developer, you will be responsible for designing, implementing, and maintaining scalable and efficient serverless applications, primarily using Node.js and MySQL.

Responsibilities For Node Developer:

1. Develop server-side applications using Node.js, Express.js, DynamoDB ,SQL and MySQL.

2. Design and implement RESTful APIs for various client applications.

3. Optimize application performance by implementing efficient database queries and caching mechanisms.

4. Collaborate with front-end developers to integrate user-facing elements with server-side logic.

5. Implement security and data protection measures.

6. Conduct code reviews and ensure code quality and adherence to coding standards.

7. Troubleshoot and debug issues that arise during development, testing, and production.

8. Stay updated on emerging technologies and trends in server-side development.

9. Stay updated on serverless architecture.

10.  Should have experience on serverless architecture.

11. Should have experience on AWS – lambda, eventbridge, layers, sqs, sns, api gateway, amplifier, cloud formation, websocket etc.

Requirements:

· Identifying opportunities in target markets for your organization’s products and services.

· Generating leads through cold calling prospective clients or networking at trade shows.

· Developing and nurturing relationships with key customer accounts

· Keeping up with the latest industry developments, including market positioning of corporate competitors.

Responsibilities:

• Contacting potential clients to establish rapport and arrange meetings.
• Planning and overseeing new marketing initiatives.
• Researching organizations and individuals to find new opportunities.
• Increasing the value of current customers while attracting new ones.
• Finding and developing new markets and improving sales.

BhaiFi is seeking a Female Customer Success Associate who will focus on establishing and maintaining positive client relationships from an operational and strategic perspective. The person will utilize client relationship management skills to maintain and renew existing contracts, as well as to obtain additional revenue within the assigned account workload.

Responsibilities and Duties

• Provide world-class client support by working with clients to establish critical goals.
• Take ownership of the customer’s operational needs and steward throughout the organization as required.
• Analyze customer data to improve customer experience.
• Hold product demonstrations for customers.
• Responsible for customer onboarding processes.
• Evaluate and improve tutorials and other communication infrastructure.
• Mediate between clients and the organization.
• Handle and resolve customer requests and complaints.
• Minimize customer churn.
• Continuously seek opportunities to increase customer satisfaction and deepen client relationships, revenue, profitability, and loyalty
• Ensure CSATs and NPS scores are maintained Assisting Sales Team
• Highly organized and able to multi-task.
• Self-driven and proactive nature.
• Excellent communication and interpersonal skills.
• Patient and active listener.
• Passion for service.

Qualifications and Skills

• High computer literacy and ability to learn new software.
• Knowledge of Technology and Software Solutions.
• Bachelor’s degree or equivalent education in Computer Engineering preferred.
• Job experience of 6 months to 2 years would be preferred.
• People from the Gurgaon location would be preferred.

What you need to have: