Support Engineer

A Desktop Support Engineer is responsible for providing technical support and assistance to end-users in an organization. This role involves troubleshooting hardware and software issues, ensuring that desktop systems are functioning efficiently, and maintaining a high level of customer satisfaction. 

Key Responsibilities:

- Respond to user inquiries and provide technical support via phone, email, or in-person.

- Diagnose and resolve hardware and software problems, including operating systems, applications, and network connectivity issues.

- Install, configure, and upgrade desktop hardware and software, ensuring compliance with company standards.

- Maintain inventory of desktop equipment and software licenses, ensuring proper documentation and tracking.

- Collaborate with IT teams to implement new technologies and improve existing systems.

- Provide training and support to users on new software applications and tools.

- Assist in the setup and deployment of new workstations and peripherals.

- Monitor and maintain system performance, applying updates and patches as necessary.

- Document technical procedures and solutions for future reference.

Qualifications:

- Bachelor’s degree in computer science, information technology, or a related field, or equivalent experience.

- Proven experience in a desktop support role or similar technical support position.

- Strong knowledge of Windows and macOS operating systems, as well as common software applications.

- Familiarity with networking concepts and troubleshooting techniques.

- Excellent problem-solving skills and the ability to work under pressure.

- Strong communication skills, both verbal and written, with a customer-focused attitude.

- Relevant certifications (e.g., CompTIA A+, Microsoft Certified Desktop Support Technician) are a plus.

This role is essential for maintaining the productivity of employees by ensuring that their desktop environments are operational and efficient. A successful Desktop Support Engineer will be proactive, detail-oriented, and able to work independently as well as part of a team.

About the Role

We’re looking for a Full Stack Developer who deeply cares about how things look, feel, and flow. Someone who writes elegant code and designs beautiful, functional experiences that users love.

You’ll work at the intersection of design and engineering, turning ideas and prototypes into smooth, high-performing applications built on React and Node.js. This role suits developers who think in pixels, obsess over transitions, and genuinely want every click and animation to feel just right.

Responsibilities

• Develop modern, responsive interfaces using React.js, TypeScript, and UI frameworks (Tailwind, Material, or similar).
• Transform design mockups and Figma prototypes into production-quality web experiences.
• Build scalable APIs and backend systems using Node.js, Express.js, and REST/GraphQL.
• Design and manage databases (MySQL, MongoDB) with efficient and clean data flow.
• Optimize for speed, accessibility, and smooth user interactions across devices.
• Collaborate with designers and product teams to refine visual and interaction details.
• Deploy, monitor, and scale applications on AWS (EC2, S3, CloudFront, Lambda, RDS).
• Maintain high code quality through clean architecture, testing, and peer reviews.

You’ll Fit Right In If You

• Love crafting beautiful, consistent, and intuitive interfaces.
• Notice when a button is off by a few pixels and care enough to fix it.
• Balance creativity with engineering discipline.
• Enjoy solving real user problems with thoughtful design and seamless performance.
• Have opinions about UX — and back them with reasoning, not ego.

Tech Stack

• Frontend: React.js, TypeScript, Redux / Zustand, Tailwind CSS, Styled Components
• Backend: Node.js, Express.js / NestJS, RESTful APIs, GraphQL
• Databases: MySQL, MongoDB, PostgreSQL (optional), Redis (caching)
• Cloud & Tools: AWS (EC2, S3, CloudFront, RDS, Lambda), Docker, CI/CD, GitHub Actions
• Bonus: Next.js, Figma-to-code workflows, WebSockets, Serverless functions

Qualifications

• 3–7 years of full-stack experience with a strong frontend/UI focus.
• Proven experience creating visually stunning and user-centered web apps.
• Deep understanding of frontend architecture, design systems, and responsive layouts.
• Solid knowledge of databases, API design, and deployment best practices.
• Bachelor’s degree in Computer Science or equivalent practical experience.

Why Join Us

• Build products that users actually love to use.
• Collaborate with a design-first, detail-oriented team.
• Work with modern tech and creative freedom.
• Shape the product’s visual identity and user experience end-to-end.

Are you an Android Developer who has very good knowledge on the fundamentals of Android programming and can write efficient code in a minimalistic way? Join Telyport as an Android Engineer. You will be given designs that you will convert to working applications with all the required business logic
You should have a strong command over either Java or Kotlin. You should also be familiar with at least one of the Android architectures like MVP, MVVM and MVI.
We are looking for someone who has worked on applications that involve exchanging data over the internet, loading images, lazy loading, shared preferences, saving and reading to local database and shared preferences.
A strong understanding of the Activity life cycle in android is a must. We prefer someone who has good knowledge of location tracking and background services in Android.



Responsibilities
-

Develop and code interfaces based on accepted design standards


• Build responsive applications which are compatible on Android devices of different sizes

• Build modular components for reusability.
Write services or modules responsible for certain tasks

• Write well defined models for network calls
Write well defined documentation for methods.
• 
Code animations which are highly optimized and efficient
• 
Writing code so that they can be scaled

• Follow the release process and adhere to time constraint for developing a project or its modules




Skills -


• Should implement at leave one of MVVM, MVP or MVI architecture
- Strong command over Java/Kotlin. 
- Adapt the app to adjust and fit various screen types.
- Very good understanding of Git. 
- Should write minimalistic code
• Must have worked on applications with databases
• 2+ year experience in Android App Development
• Must know how to debug and traceback errors in the app
• Should have worked with FCM notifications and custom notification handling

We are seeking a dedicated and skilled Qualitative Research Professional with a minimum of 1-3 years of experience in market research. In this role, you will be responsible for assisting in the planning, execution, and analysis of qualitative research studies to provide valuable insights for our organization. If you are passionate about qualitative research and eager to contribute your expertise, we encourage you to apply. 

Note: should be Delhi or Noida Based, it will be on-site job 

Responsibilities: 

• Assist in the design and execution of qualitative research projects, including in-depth interviews, focus groups, and surveys, conducted globally. 
• Contribute to the development and refinement of research protocols, questionnaires, and discussion guides. 
• Participate in respondent recruitment efforts, ensuring diverse and representative samples. 
• Conduct interviews, assist in facilitating focus group discussions, and help with data collection. 
• Support the analysis and interpretation of qualitative data to extract meaningful insights. 
• Collaborate with senior researchers and cross-functional teams to integrate qualitative findings into decision-making processes. 
• Stay informed about industry trends and best practices in qualitative research. 
• Adhere to ethical research standards and data privacy compliance. 

Qualifications: 

• Bachelor's or Master's degree in a relevant field 
• Minimum of 1-3 years of experience in conducting qualitative research within a market research context. 
• Strong interpersonal and communication skills to assist in participant engagement. 
• Effective written and verbal communication skills. 
• Capacity to work effectively both independently and as part of a team. 
• Attention to detail and the ability to think analytically. 
• Understanding of research ethics and data protection regulations. 
• Basic knowledge of qualitative research methods, with a willingness to learn and grow in the field. 

Preferred Qualifications: 

• Previous experience working in a market research setting. 
• Experienced in execution of projects globally in all markets. 
• Covered all segments- B2C, B2B, Healthcare 
• Familiarity with quantitative research methods and survey design. 
• Proficiency in using survey and interview platforms. 
• Familiarity with data collection and transcription tools. 
• Contributions or involvement in previous qualitative research projects. 

This is a full-time on-site position that offers opportunities for professional development and career advancement. If you have a passion for qualitative research and wish to contribute to our organization's success, please apply with your resume detailing your relevant experience and qualifications. 

W2 Sales Job Responsibilities:

• Maintain the database of candidates along with all follow-ups related information

• Posting vacancies on portals. Match the profile of the candidate on technical grounds

• Responsible for negotiation, paperwork validation and closed candidates for assigned requisitions.

• Responsible for editing and formatting resumes matching consistency and giving visual and technical perfection to them for presenting it to clients.

• Maintaining Candidate/Vendor relation on the progress of submittals made, Interview Coordination and taking care of the joining formalities, background checks, references, coordination with internal accounting team and for timesheets, etc.

• Ensure the target is met in terms of required submittals daily as well as required number of placements

• Should be able to generate Leads by cold calling to acquire a new direct client.

• Understanding their requirement and clearly articulating the resume and formatting it as required.

• Communicating with the consultants daily and update about submissions and interviews.

Perks and Benefits:

• Healthy & Hygienic work environment

• Very competitive Salary with Attractive Incentives

• Casual Leaves, Sick Leaves

• Rewards and Recognition

• Performance Bonus

Primary Responsibilities 

· Excellent hands-on working experience of C#, .NET Core, Web API, MVC, SQL and Entity Framework.  

· Good Knowledge in Angular, Razor and Frontend technologies. 

· Strong understanding of Design Patterns, OOPs concepts, Design Principles. 

·Strong experience in writing Unit and Integration Tests. 

·Strong experience in Microservices,

Containerization (Docker) and Kubernetes, Azure

Storage, Cosmos DB, Service Bus, Event Hubs. Web App. 

· Strong experience in development of Web, Mobile andCloud based application. 

·Experience in CI/CD, and version control (Git/SVN/DevOps).  

·Strong experience in leading team (s) and project though out the development lifecycle. 

· Strong experience in driving client/team discussion, resolve team issues and handle escalations.  

· Good experience with any cloud-based application development experience using Azure/AWS/GCP. 

· Strong experience in transforming business tasks into technical requirements and effort estimations. 

· Expertise in data structures, distributed computing, manipulating, and integrating complex high-volume data from variety of internal and external sources in application. 

· Excellent communication and presentation skills. 

· Good analytical skills  

Additional Responsibilities. 

·  Experience with any No SQL database. 

·  Work with modern framework and design patterns. 

·  Experience supporting US clients/working with US Teams is a huge plus. 

·Should be willing to travel abroad based on customer requirements. 

·Troubleshooting and performance optimization of application and database. Knowledge in WinDbg, PerfMon and SQL Profiler is required. 

· Participate in architectural and design discussion. 

· Ability to mentor junior members in team.

What you need to have:

• Developing and maintaining all server-side network components.
• Ensuring optimal performance of the central database and responsiveness to front-end requests.
• Collaborating with front-end developers on the integration of elements.
• Designing customer-facing UI and back-end services for various business processes.
• Developing high-performance applications by writing testable, reusable, and efficient code.
• Implementing effective security protocols, data protection measures, and storage solutions.
• Running diagnostic tests, repairing defects, and providing technical support.
• Documenting Node.js processes, including database schemas, as well as preparing reports.
• Recommending and implementing improvements to processes and technologies.
• Keeping informed of advancements in the field of Node.js development.

• Demand planning
• Create the vendor funnel of ATL & BTL marketing agencies
• Procure to pay process management and ensuring compliance with process KPIs
• Order scheduling and expediting
• Work closely with suppliers to ensure effective support
• Supervising goods/service receipt and cycle count process at the office to ensure timely receiving of goods
• Support and coordinate with the various departments particularly with accounts with ease
• Handle internal audits
• MIS preparation