
Role Summary:
We are seeking experienced Application Support Engineers to join our client-facing support team. The ideal candidate will
be the first point of contact for client issues, ensuring timely resolution, clear communication, and high customer satisfaction
in a fast-paced trading environment.
Key Responsibilities:
• Act as the primary contact for clients reporting issues related to trading applications and platforms.
• Log, track, and monitor issues using internal tools and ensure resolution within defined TAT (Turnaround Time).
• Liaise with development, QA, infrastructure, and other internal teams to drive issue resolution.
• Provide clear and timely updates to clients and stakeholders regarding issue status and resolution.
• Maintain comprehensive logs of incidents, escalations, and fixes for future reference and audits.
• Offer appropriate and effective resolutions for client queries on functionality, performance, and usage.
• Communicate proactively with clients about upcoming product features, enhancements, or changes.
• Build and maintain strong relationships with clients through regular, value-added interactions.
• Collaborate in conducting UAT, release validations, and production deployment verifications.
• Assist in root cause analysis and post-incident reviews to prevent recurrences.
Required Skills & Qualifications:
• Bachelor's degree in Computer Science, IT, or related field.
• 2+ years in Application/Technical Support, preferably in the broking/trading domain.
• Sound understanding of capital markets – Equity, F&O, Currency, Commodities.
• Strong technical troubleshooting skills – Linux/Unix, SQL, log analysis.
• Familiarity with trading systems, RMS, OMS, APIs (REST/FIX), and order lifecycle.
• Excellent communication and interpersonal skills for effective client interaction.
• Ability to work under pressure during trading hours and manage multiple priorities.
• Customer-centric mindset with a focus on relationship building and problem-solving.

About Tradelab Software Private Limited
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ROLES AND RESPONSIBILITIES:
We seek an experienced, highly technical, and exceptionally driven Lead Software Engineer to develop a world-class mobile games engineering team in India. You should be comfortable driving change, leading and motivating teams, providing direct feedback, solving complex problems, and, most importantly, establishing a high standard of performance.
Your team will be responsible for implementing highly performant, optimized, scalable, and easily maintainable code for an ambitious FPS shooter game.
RESPONSIBILITIES:
- Establish and maintain a world-class engineering culture appropriate for our mobile games team.
- Set performance standards for engineering excellence and guide junior engineers to help them learn and improve.
- Address the most significant challenges of a shooter game, such as hit accuracy, server-authoritative gameplay, animations, memory utilization, and performance optimizations.
- Collaborate with product managers/producers, designers, and others to understand game features and break down engineering tasks for the team.
- Regularly run profilers to ensure code performance and quality.
- Lead code review sessions.
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- Develop live operations tools, editor tools, and automation.
IDEAL CANDIDATE:
- Minimum Experience: 5-8 years.
- Extreme technical depth and willingness to spend at least 30% of time doing hands-on coding.
- Ability to reasonably estimate and plan tasks and features.
- Expert understanding of multithreading, asynchronous operations, and thread-safe code.
- Proficient at profiling games to identify bottlenecks and performance issues.
- Maniacal adherence to technical best practices and guidelines with a creative problem-solving approach.
- Deep understanding of data-oriented programming and the Unity DOTS framework.
- Familiarity with backend/networking is a plus.
PERKS, BENEFITS AND WORK CULTURE:
- We foster a culture of continuous learning.
- We value talent and the ability for significant self-improvement.
- Honest feedback and transparency across all departments allow for rapid skill development.
- You will have the opportunity to work on an exciting new game development product with complete autonomy.
Roles and Responsibilities:
Business Development is a critical aspect of our platform business.
1. Actively seeking out new sales opportunities through cold calling, networking, and social media.
2. Calling 65-70 leads every day
3. Setting up meetings with potential clients (parents)
4. Generating Trial Classes - Pitch Parents to take PlanetSpark Trial Classes
5. Negotiate/close deals and handle complaints or objections
6. Follow and achieve the department’s sales goals on a monthly, quarterly, and yearly basis (3L revenue per month)
7. “Go the extra mile” to drive sales
Skill Required - Excellent Communication Experience Required - 00-1 year (fresher also welcome) from 2018-2023
Minimum Education:- BBA,BMS,BBM,MBA(Marketing) and B.COM,B.TECH with relevant sales experience.
Introducing Ineffable Communications, a visionary and avant-garde agency that transcends the ordinary, specializing in the art of amplifying emerging technologies, ideas, and lifestyles. With an unwavering commitment to crafting extraordinary futures, we orchestrate bespoke, captivating journeys for our esteemed clients through the realms of Branding, Creative Brilliance, Advertising Ingenuity, and Cutting-edge Marketing Strategies. Embracing the essence of innovation, we seamlessly blend our profound expertise with boundless creativity to unlock the untapped potential of brands.
Location: Ahmedabad, Gujarat
Responsibilities:
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- Provide guidance and mentorship to junior designers to help them develop their skills and knowledge
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Requirements:
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- 0-2 years of experience in graphic design with a strong portfolio showcasing design skills
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- Excellent communication skills, both written and verbal
- Ability to work in a fast-paced environment and deliver high-quality work on time
- Strong attention to detail and the ability to provide and receive constructive feedback
Greetings for the Day!!!
Please find below the details of the position.
|
Job Title |
Sr. Salesforce Developer |
|
Experience |
5+ Years |
|
Position |
Permanent |
|
Location |
Pune |
- Experience working as a Salesforce developer.
- Proven experience in developing Salesforce applications and interfaces.
- Salesforce and/or full-stack development
- Salesforce lightning is a must.
- Proven and strong development experience in APEX, Visualforce, REST, SOAP/WSDL, SQL and system interfaces.
About the role
Checking quality is one of the most important tasks at Anakin. Our clients are pricing their products based on our data, and minor errors on our end can lead to our client's losses of millions of dollars. You would work with multiple tools and with people across various departments to ensure the accuracy of the data being crawled. You would setup manual and automated processes and make sure they run to ensure the highest possible data quality.
You are the engineer other engineers can count on. You embrace every problem with enthusiasm. You remove hurdles, are a self-starter, team player. You have the hunger to venture into unknown areas and make the system work.
Your Responsibilities would be to:
- Understand customer web scraping and data requirements; translate these into test approaches that include exploratory manual/visual testing and any additional automated tests deemed appropriate
- Take ownership of the end-to-end QA process in newly-started projects
- Draw conclusions about data quality by producing basic descriptive statistics, summaries, and visualisations
- Proactively suggest and take ownership of improvements to QA processes and methodologies by employing other technologies and tools, including but not limited to: browser add-ons, Excel add-ons, UI-based test automation tools etc.
- Ensure that project requirements are testable; work with project managers and/or clients to clarify ambiguities before QA begins
- Drive innovation and advanced validation and analytics techniques to ensure data quality for Anakin's customers
- Optimize data quality codebases and systems to monitor the Anakin family of app crawlers
- Configure and optimize the automated and manual testing and deployment systems used to check the quality of billions of data points of over 1000+ crawlers across the company
- Analyze data and bugs that require in-depth investigations
- Interface directly with external customers including managing relationships and steering requirements
Basic Qualifications:
- 2+ years of experience as a backend or a full-stack software engineer
- Web scraping experience with Python or Node.js
- 2+ years of experience with AWS services such as EC2, S3, Lambda, etc.
- Should have managed a team of software engineers
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Preferred Skills and Experience:
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- Knowledge of networks or/and cybersecurity
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- Ability to work quickly and accurately in a highly stressful environment during removing bugs in run-time within minutes
- Excellent communicator, both written and verbal
Additional Requirements:
- Must be available to work extended hours and weekends when needed to meet critical deadlines
- Must have an aversion to politics and BS. Should let his/her work speak for him/her.
- Must be comfortable with uncertainty. In almost all the cases, your job will be to figure it out.
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Their services are available across the globe, with over 65% of their client base being from US, UK, and Canada. The company's primary focus is on Ayurveda and taking the ancient knowledge to anyone who wishes to bring back balance to their health and apply the tools in their everyday life.
What you will do:
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- Ensuring quality, consistency enforced at all steps and across all assets, devices, inboxes
- Staying up to date with trends in email development and continuing to study and improve skills
- Thinking and creating for conversion optimization (training will be given in-house)
- Building landing pages using HTML/CSS/JavaScript (front end)
What you need to have:
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- Experience working with email code
- Advanced with HTML, CSS and responsive design
- Comfortable with HTML for email
- Have demonstrable coding, proofing, testing and troubleshooting experience
- Proficiency in Adobe Creative Suite and/or Sketch
- Comfortable translating design file into functional HTML
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- Meeting with prospective and extant clients to gauge which services they require.
- Providing clients with all pertinent documentation.
- Assisting clients with the completion of paperwork, and ensuring that this is submitted on time.
- Verifying the authenticity of paperwork and supporting documents.
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- Helping clients to find appropriate shipping solutions.
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• Preparing short-term and long-term sales plan to achieve pre-assigned targets
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• Key Account Management
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• Ensure customer satisfaction
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• Advise higher Management about the customer needs and requirements
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