
Role Summary:
We are seeking experienced Application Support Engineers to join our client-facing support team. The ideal candidate will
be the first point of contact for client issues, ensuring timely resolution, clear communication, and high customer satisfaction
in a fast-paced trading environment.
Key Responsibilities:
• Act as the primary contact for clients reporting issues related to trading applications and platforms.
• Log, track, and monitor issues using internal tools and ensure resolution within defined TAT (Turnaround Time).
• Liaise with development, QA, infrastructure, and other internal teams to drive issue resolution.
• Provide clear and timely updates to clients and stakeholders regarding issue status and resolution.
• Maintain comprehensive logs of incidents, escalations, and fixes for future reference and audits.
• Offer appropriate and effective resolutions for client queries on functionality, performance, and usage.
• Communicate proactively with clients about upcoming product features, enhancements, or changes.
• Build and maintain strong relationships with clients through regular, value-added interactions.
• Collaborate in conducting UAT, release validations, and production deployment verifications.
• Assist in root cause analysis and post-incident reviews to prevent recurrences.
Required Skills & Qualifications:
• Bachelor's degree in Computer Science, IT, or related field.
• 2+ years in Application/Technical Support, preferably in the broking/trading domain.
• Sound understanding of capital markets – Equity, F&O, Currency, Commodities.
• Strong technical troubleshooting skills – Linux/Unix, SQL, log analysis.
• Familiarity with trading systems, RMS, OMS, APIs (REST/FIX), and order lifecycle.
• Excellent communication and interpersonal skills for effective client interaction.
• Ability to work under pressure during trading hours and manage multiple priorities.
• Customer-centric mindset with a focus on relationship building and problem-solving.
Nice to Have:
• Exposure to broking platforms like NOW, NEST, ODIN, or custom-built trading tools.
• Experience interacting with exchanges (NSE, BSE, MCX) or clearing corporations.
• Knowledge of scripting (Shell/Python) and basic networking is a plus.
• Familiarity with cloud environments (AWS/Azure) and monitoring tools

About prep study
About
Company social profiles
Similar jobs
Job Position: Lead I - Dot Net Developer
Experience Required: 5-9 Years
Job Location: Hyderabad Only
Notice period - Immediate to 15 days
Job stability is mandatory
SKILLS: WEB API, C# .NET, .NET CORE, ASP.NET MVC
JOB DESCRIPTION:
- Experience in Microsoft Web development technologies such as Web API, SOAP XML
- C#/.NET .Netcore and ASP.NET Web application experience Cloud based development experience in AWS or Azure
- Knowledge of cloud architecture and technologies
- Support/Incident management experience in a 24/7 environment
- SQL Server and SSIS experience
- DevOps experience of Github and Jenkins CI/CD pipelines or similar
- Windows Server 2016/2019+ and SQL Server 2019+ experience
- Experience of the full software development lifecycle
- You will write clean, scalable code, with a view towards design patterns and security best practices
- Understanding of Agile methodologies working within the SCRUM framework
We are looking for Receptionist/ Customer care cum Business Development Executive for our E commerce business. This is remote job which can be done from home.
The ideal candidate will develop relationships with individuals seeking hair loss treatment consultations, offering tailored solutions based on factors such as facial features, age, profession, personality, and expectations.
Responsibilities:
- Conduct comprehensive hair assessments to determine the stage of hair loss.
- Educate clients on the fundamentals of hair loss and provide personalized counseling based on their needs.
- Understand client expectations, present suitable procedures and products, and articulate achievable outcomes through visual aids.
- Establish daily consultation and conversion targets, analyzing performance regularly.
- Meet monthly conversion goals, contributing to revenue growth at the studio.
Qualifications and Skills:
- Bachelor's degree in Business or equivalent practical experience.
- Preferred age: 32 years and above.
- Minimum 5 years of experience in sales consulting and business intelligence.
- Strong written and verbal communication skills.
- Ability to multitask, organize, and prioritize workload effectively.
- Customer-centric approach to sales and service.
This position offers an opportunity to engage deeply with clients, providing them with informed guidance and solutions tailored to their individual needs, while contributing significantly to the studio's growth objectives.
Requirements & Skills:
Experience: Minimum 1 year of experience in real estate sales or telesales, preferably with a CP (Channel Partner) company.
Sales Success: Ability to meet or exceed sales quotas.
Lead Conversion: Strong skills in generating leads and converting them into clients.
Communication: Proficiency in English and excellent interpersonal skills.
Resilience: Ability to handle rejection and stay motivated.
Negotiation: Strong negotiation skills to close deals and resolve client issues.
JoVE is the world-leading producer and provider of science video solutions with the mission to improve scientific research and education. Millions of scientists, educators, and students use JoVE for their research, teaching, and learning. Our institutional clients comprise over 1,000 universities, colleges, and biopharma companies, including such leaders as Harvard, MIT, Yale, and Stanford. As a rapidly growing company, with offices in the USA, UK, Australia, and India servicing clients in over 60 countries, we are seeking talented and ambitious individuals to join our company.
The Role
We are seeking a dynamic and innovative Marketing Specialist with a passion for the biopharma sector. This role will focus on promoting JoVE’s unique solutions to biopharma companies. The ideal candidate will have a proven track record in B2B marketing, particularly within the life sciences, and will excel in creating content and executing lead-generation marketing campaigns that resonate with biopharma audiences.
Responsibilities
- Develop and execute marketing strategies tailored to biopharma companies
- Design and implement multi-channel marketing campaigns, including email marketing, social media, and paid ads to drive lead generation and audience engagement
- Create completing content for case studies, newsletters, blogs, social media, ads, and email campaigns
- Collaborate with the sales and product teams to align marketing initiatives with business goals
- Engage with industry professionals through events, webinars, and strategic partnerships to expand JoVE’s presence in the biopharma market
- Organize and deliver webinars and events at conferences
- Analyze marketing performance data and leverage insights to optimize strategies. Monitor KPIs such as lead generation, engagement, and conversion rates, providing actionable recommendations for improvements
Requirements
- A Bachelor’s degree in business, marketing, or life sciences
- 5+ years of experience in B2B marketing with a strong focus on the biopharma sector
- Strong understanding of the biopharma industry, including R&D processes and market trends
- Proficiency in marketing automation tools (such as HubSpot)
- Experience with Salesforce and B2B prospecting tools, such as LinkedIn Sales Navigator
- Excellent written and verbal English communication skills
- Strong analytical and problem-solving skills
Why Join JoVE?
- When working with JoVE, you can expect a compensation package competitively placed within the local market.
- You will make a direct impact in accelerating science research and in improving student learning in science education.
- Opportunity to work with global teams and in an environment that promotes innovation and collaboration.
- Our strong promotion from within culture draws a clear path to advance your career with us.
Position: Senior Backend Developer (NodeJS)
Experience: 5+ Years
Location: Bengaluru
CodeCraft Technologies multi-award-winning creative engineering company offering design and technology solutions on mobile, web and cloud platforms.
We are looking for an enthusiastic and self-driven Backend Engineer to join our team.
Roles and Responsibilities:
● Develop high-quality software design and architecture
● Identify, prioritize and execute tasks in the software development life cycle.
● Develop tools and applications by producing clean, efficient code
● Automate tasks through appropriate tools and scripting
● Review and debug code
● Perform validation and verification testing
● Collaborate with cross-functional teams to fix and improve products
● Document development phases and monitor systems
● Ensure software is up-to-date with the latest technologies
Desired Profile:
● NodeJS [Typescript]
● MongoDB [NoSQL DB]
● MySQL, PostgreSQL
● AWS - S3, Lambda, API Gateway, Cloud Watch, ECR, ECS, Fargate, SQS / SNS
● Terraform, Kubernetes, Docker
● Good Understanding of Serverless Architecture
● Proven experience as a Senior Software Engineer
● Extensive experience in software development, scripting and project management
● Experience using system monitoring tools (e.g. New Relic) and automated testing frameworks
● Familiarity with various operating systems (Linux, Mac OS, Windows)
● Analytical mind with problem-solving aptitude
● Ability to work independently
Good to Have:
● Actively contribute to relevant open-source projects, demonstrating a commitment to community collaboration and continuous learning.
● Share knowledge and insights gained from open-source contributions with the development team
● AWS Solutions Architect Professional Certification
● AWS DevOps Professional Certification
● Multi-Cloud/ hybrid cloud experience
● Experience in building CI/CD pipelines using AWS services
We're looking for a React Developer to join our growing frontend team.
As a React Developer, you will help develop the next generation of our apps using tools such as React.js, Redux, Saga, Thunk and Webpack. You should be familiar with React and its ecosystem. Past experience with a React codebase is a requirement.
We're looking for someone who is comfortable with a fast-moving environment and can learn quickly.
Responsibilities
- Develop new components and features for our frontend app(s)
- Write, audit, and improve our test coverage
- Document and refactor our frontend codebase
- Profile and improve our frontend performance
- Write about your work and contribute back to open source
Requirements
While these requirements are a guideline, feel free to apply even if you don't meet some of these.
- 3+ years’ experience working with a Javascript framework, preferably React
- In-depth understanding of Javascript, the DOM, and relevant concepts
- In-depth understanding of Redux/React Hooks/Saga/Thunk
- Proficiency with browser based debugging and performance testing
- Understanding of progressive web apps
- Experience with a testing framework (Jest/Mocha)
- Experience using Git
- Excellent communication skills, both written and verbal
Role:-
1. PCB design of ECU of vehicle.
2. CAN communication interfacing.
3. Data logging and sensor interfacing.
4. IOT gateway interfacing.










