Fifth Angle Studios
http://www.fifthanglestudios.comAbout
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If being the first employee people encounter when they come into an establishment sounds interesting to you, becoming a front office executive could be a great career match. These customer-service-oriented professionals make a positive impression on guests and keep operations flowing. As one of the company’s main ambassadors, front office executives try to build excitement and convey information. Before guests leave, front office executives may hand them cards to rate satisfaction & explain to them about other services & offers that the company is running. Because the nature of their position involves so much contact with the public, front office executives need to be good representatives of their organization. They must possess a friendly and upbeat demeanor, dress professionally, and act courteously. Other attributes include Interpersonal skills, Customer-centric, Multitasking, Attention to detail
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- Explain specific services to consumers.
- Explain different customizable features.
- Represent and promote the organization with services at in-home product presentations, showrooms as required.
- Determine seasonal trends and adjust as needed.
The recruiter has not been active on this job recently. You may apply but please expect a delayed response.
Work with customers or their representatives
- Possess a professional, knowledgeable, positive and energetic attitude § Uses strong consultative sales skills and interpersonal skills (both oral and written)
- Attention to detail, strong follow-up skills and motivation
- Assist manager in marketing campaigns
- Maintain accurate and organized files
- Work with Outside Sales Staff and Counter Sales Staff to assist in following up with customers
- Develop long-term relationships with industry customers (i.e. designers)
- Maintain the Showroom as a professional place of business
- Follow company policies and procedures and other duties as assigned
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The ability and desire to sell
Excellent communication skills
A positive, confident and determined approach
High degree of self-motivation and ambition
The skills to work both independently and as part of a team
Active listening
Taking Initiatives
Verbal communication skills
Time management
Critical thinking
Self-regulation
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Social Media Tracking: We have also built an very progressive social media tracking system that helps organisation elicit cooperation from there internal team/employees to increase engagement of their Employees on the official social media posts Facebook, Twitter, Instagram and Linked in.
Feedback Management:
- A comprehensive feedback system with a world-class app for capturing & processing all types of service feedback
- Design & Customize questionnaires anytime effortlessly
- Engage patrons, connect on social media
- Marketing Promotions: Leveraging transactions history for revenue yielding promos
- Reduce silent customer churn
- Payment options on Table (NFC & OCR)
- Service support, Incisive insights & Analytics to detect & address RCA.
- Reach out unhappy customers rating services as low due to poor experience.
Lead Management:
- Digital Marketing combined with lead management in a multiple counsellor environment.
- Verified leads through OTP Combines the power instant online tests
- Real-time lead transmission to counsellors on SMS & email to reduce TAT & get higher conversions.
- Auto lead allocation based on counsellor performance
- Campaign Performance analysis to evaluate channel effectiveness
Visitor Management:
- A complete visitor management solution, features with:
- Capture & verify incoming visitor photograph
- OTP based authentication
- Building & Syncing the accurate database of visitors
- Optional Approval from the visited person
- Pre-appointment exemption
- Storage & Retrieval of Records
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