9+ Resource management Jobs in India

Ever dreamed of being part of new product initiatives? Do you feel the energy and excitement of working on the first version of a product, bringing an idea from paper to life? Are you eager to work on SaaS products that have the potential to become the next Uber, Airbnb, or Flipkart? If so, this is the opportunity for you!

Join our team and be at the forefront of developing cutting-edge SaaS products. Our organization relies on its central engineering workforce to develop and maintain a diverse product portfolio across multiple startups. With our constantly growing portfolio, you’ll have the chance to work with different technologies, architectures, and frameworks—a perfect environment for passionate tech enthusiasts!

Job Description:

We are seeking an experienced IT Project Manager with 3+ years of experience to lead complex technical projects from inception to completion. The ideal candidate will have a deep understanding of SDLC methodologies, system architecture, and technology stacks, with the ability to engage effectively with engineering and product teams to ensure project success.

Key Responsibilities:

• Manage Projects: Oversee multiple complex projects, develop and maintain schedules, and ensure timely delivery.
• Technical Collaboration: Validate business requirements and translate client needs into actionable tasks.
• Lead Agile/Scrum: Guide sprints, backlog grooming, and retrospectives using tools like Jira and MS Project.
• Cross-Functional Teamwork: Manage relationships with cross-functional teams to ensure project alignment.
• Stakeholder Communication: Provide regular updates on project progress, risks, and key milestones.
• Resource & Budget Management: Allocate resources, manage budgets, and optimize team time management.
• Mentorship: Mentor teams on bot-building processes and contribute to the development roadmap.

Qualifications:

• Experience: 3+ years as an IT Project Manager, preferably with consumer-facing products.
• Education: Bachelor’s/Master’s in Engineering, preferably from a Tier 1 institute.
• Skills:
• Strong understanding of SDLC, system architecture, and various tech platforms (Android, iOS, Web, Voice).
• Experience in Agile/Scrum methodologies and tools (Jira, MS Project, etc.).
• Excellent problem-solving, analytical, and communication skills.
• Ability to thrive in a fast-paced, ambiguous environment.

Preferred:

• Experience in the Chatbots/AI domain and a strong understanding of the consumer internet ecosystem.
• Experience working in startups or entrepreneurial settings.

About CAW Studios:

CAW Studios is a Product Engineering Company of 50+ super-geeks based out of Hyderabad. We run complete engineering (Dev + DevOps) for several products like Interakt, CashFlo, KaiPulse, and FastBar. We are also part of the global engineering teams for Haptik, EmailAnalytics, SenorPago, and GrowthZone.

We are obsessed with automation, DevOps, OOPS, and SOLID principles. We are not limited to one tech stack—we are focused on solving problems.

Know More About CAW Studios: 

Find us: https://goo.gl/maps/dvR6L26JUa42 

Website: https://www.cawstudios.com/

Know More: https://www.cawstudios.com/handbook

Have you ever dreamed of being part of new product initiatives? Feel the energy and excitement to work on version 1 of a product, and bring the idea on a paper to life. Do you crave to work on SAAS products that can become the next Uber, Airbnb, or Flipkart? We allow you to be part of a team that will be leading the development of a SAAS product. 

Our organization relies on its central engineering workforce to develop and maintain a product portfolio of several different startups. Our product portfolio continuously grows as we incubate more startups, which means that various products will likely use other technologies, architecture, & frameworks - a fun place for smart tech lovers! 

We are looking for a Project Manager II to join one of our ChatBot engineering teams at our office in Hyderabad.

Our Program managers are multi-tasking ninjas. They rally internal and external teams with them with a single-minded focus on building the right solutions for the clients using the power of conversational AI.

Running scrums, handling client calls, unblocking teams, building conversational designs and flows, and measuring the performance of shipped bots are all the things you will do daily while making sure that all stakeholders are aligned and that communication flow is happening in all directions. You will be juggling multiple projects and priorities simultaneously which will make each day very different and exciting than the previous. 

What would you do? 

• Work with the Development & Implementation team to validate the business requirements.
• Test business goals within the framework of the platform, keeping the user experience at the center of the thought process. 
• Utilize project management tools to track progress, manage tasks, and communicate project updates.
• Develop detailed project plans, schedules, and timelines to ensure timely delivery of project milestones.
• Monitor project progress, identify risks and issues, and implement mitigation strategies to keep projects on track.
• Rigorously follow up with the internal team to unblock critical tasks, and be a mentor for the bot-building process. 
• Strong technical acumen to effectively translate client requests and requirements into actionable tasks
• Be a champion of communication and document project deliverables, timeline, status, and dependency matrix regularly. 
• Be a part of scrums and sprints and help the team communicate business goals.
• Give inputs in the development roadmap for the delivery team and provide relevant insights to the internal stakeholders.

Who Should Apply? 

• 2+proven years of experience as a Project Manager, preferably on a consumer-facing product. 
• Bachelor's/Master's in Engineering, preferably from a Tier 1 institute. 
• Strong understanding of the consumer internet ecosystem. Previous experience of working in Chatbots/AI domain a plus. 
• High-level understanding of various tech platforms like Android, iOS, Web, Voice, etc. 
• Experience working in startups or successful entrepreneurial adventures. 
• Strong problem-solving and analytical skills. 
• Self-driven, Multi-tasker, Comfortable with a fast-paced, always-on, highly ambiguous environment.

Requirements are such a strong word. We don’t necessarily expect to find a candidate who has done everything listed, but you should be able to make a credible case that you’ve done most of it and are ready for the challenge of adding some new things to your resume. 

About CAW Studios 

CAW Studios is a product engineering company with 100+ geeks. We have built Interakt, CashFlo, KaiPulse, and FastBar products. And we still run their complete engineering. We are part of the engineering teams for Haptik, EmailAnalytics, HBits, Reliance General Insurance, Celito Tech, etc., We are obsessed with automation, DevOps, OOPS, and SOLID. We are not into one tech stack - we are into solving problems. 

Find us: https://goo.gl/maps/dvR6L26JUa42 

Website: https://www.cawstudios.com/ 

Know More: https://www.cawstudios.com/handbook 

We are seeking an experienced Chief Technology Officer with a passion for esports to join our team. The ideal candidate will have a strong track record of leading and managing technical teams and a proven ability to drive technology strategy and innovation. Experience in the esports industry is a plus. 

Responsibilities: 

• Lead the development and execution of our technology roadmap, aligning with business goals and objectives 
• Oversee the design, development, and maintenance of our technology infrastructure and systems 
• Manage and mentor the technology team, including setting goals and providing direction and support 
• Collaborate with other departments to identify and prioritize technical needs and opportunities 
• Monitor and analyze industry and market trends, and assess their potential impact on the company 
• Communicate technical plans and progress to senior management and stakeholders 

Requirements: 

• Strong professional experience as a CTO or similar leadership role 
• Proven ability to lead and manage technical teams 
• Strong understanding of software development and delivery processes 
• Experience with driving technology strategy and innovation 
• Excellent communication and collaboration skills 

Preferred: 

• Experience in the esports industry 
• Experience with cloud technologies such as AWS or Azure 
• Experience with agile development methodologies 
• Familiarity with a variety of programming languages and technologies 
• Experience with budget and resource management 

The Role

The Project Manager will be responsible for ensuring all projects are delivered using a ‘best-practice’ project delivery approach and are delivered within the agreed scope, time, cost and quality.

Deliver high-quality shippable products as per the scope of the program. He/She will understand the key requirements and scope of the project working with the Product Owner and Business stakeholders.

How You Will Make an Impact:

• Understand how the product works and how it is used by customers.
• Apply strong engineering principles to drive the development and delivery of the Hotfix and minor release. This role has the ultimate responsibility to manage customer satisfaction and team engagement.
• Technically hands-on and support and guide the team members in solutions to customers and driving the best engineering practices for developing software.
• Implement the Agile frameworks in its entirety in the capacity as a flow manager. Ensure the development teams are practicing the core agile principles
• Establish clear ownership for project tasks, ensure that team members have the tools needed and provide timely feedback.
• Report (or contribute in preparing the status report) to the Project Steering Committee as per the schedule and agreed-upon metrics. Track progress and review project tasks to meet project deadlines.
• Assess project issues and identify solutions to meet productivity, quality, and customer goals.
• Timely Interaction with customers on/ off-site to troubleshoot issues, suggests workarounds.
• Should be able to guide/work with the technical team for quicker resolutions and achieve productivity goals for the team.
• Should be able to drive initiatives for productivity and ticket resolution quality improvement.
• Work on providing innovative ideas to improve ticket closure quality.
• Should suggest functionality in the platform to provide ways to improve turn around time for tickets
• Should drive and provide efficient ways for resolution/fixes of common issues across the customers.
• Propose ways to reduce overall tickets, operational efficiencies, and features for product to reduce the support tickets
• Should suggest better implementation for product based on usage on Production
• Should be able to suggest/implement the optimum process for a ticket raised to fix on PROD cycle
• Propose optimum process across departments at interfacing points, do regular ticket analysis and fine-tune the process
• Work on increasing supportability to product, Lead on RED account working with various departments/stakeholders.
• Ensuring Ticket Hygiene with Goal of SLA adherence. Problem and backlog management
• Contribute to knowledge base articles for both customer and internal staff to reduce troubleshooting time and drive faster issue resolution.
• Own large customers for day to day interactions with customers as required. Ensure SLAs are adhered to the accounts
• Ensure successful transition from SE, have regular connection with customers team management and attrition management.

People Management & Recruitment:

• Recruit and manage the team - Coach and Mentor the team members on career growth including performance management discussions. Be the evangelist for a high-performance culture
• Responsible for Resource planning & Optimization driving with utilization to timely deliverables.
• Should engage the team with team building and motivational activities.

What You Bring to the Team:

• 5-7years of solid experience in software product development. Should be in a manager role for at least 4+ years.
• Bachelor’s Degree in IT or Computers Engineering or equivalent degree in Computer Science
• Demonstrated understanding of Project Management processes, strategies and methods
• Experience mentoring, coaching and developing rising talent in the technology department
• Excellent time management and organisational skills and experience establishing guidelines in these areas for others
• Strong sense of personal accountability regarding decision-making and supervising department teams
• Experience working in a high-level collaborative environment and promoting a teamwork mentality 
• Managerial experience applying analytical thinking and problem-solving skills
• Ability to predict challenges and seek to proactively head-off obstacles 
• SCRUM, APM and other agile certificates will be nice to have

Technical Ability:

• Should have experience in transitioning projects (Development and Maintenance).
• Past experience in Building and Managing high-performance teams.
• Exposure to the SAP Platform
• Strong Working Experience in JIRA
• Should have prior development background along with current support role.
• Strong and proven background with experience in Troubleshooting on the Mobile platform
• Knowledge and/or experience with widely successful Agile techniques: Scrum and Kanban.
• Strong orientation towards Technical and functional aspects of the product.
• Strong influencing skills and ability to prioritize the backlog.
• Understanding of customer support processes and tools.

• Maintain, drive, monitor, and put in place dependable technological standards, systems, and procedures.
• With a high degree of skill and understanding, influence technology plans and choices.
• Provide guidance and help to ensure that necessary legislation specifications and standards are followed.
• Lead a team of product developers and handle training requirements as needed.
• Coordinate product testing on a regular basis to identify flaws and offer feedback in order to improve them.
• Assist clients with technical concerns as a key contact.
• Ascertain if the firm has adequate resources, including staff, materials, and equipment.
• Development, execution, and progress are all reported to management.
• Working with development teams and departments, as well as taking user feedback into account.
• Managing support teams and monitoring performance indicators are two of my responsibilities.
• Assuring timely and cost-effective delivery of products and services.
• Managing software and hardware updates and installs.
• Keeping the computer network infrastructure up to date and secure.

• Drive employee Engagement initiatives through effective employee connect, conduct periodic communication forums, open house forums and town hall meetings
• Should have Experience in EWS, RAG analysis, Skip level meetings, 360/90 degree programme, Managing attrition etc.
• Planning and executing festival celebration in the company for the employee engagement
• Planning and executing varied activities for employee motivation programmes
• Measure employee satisfaction and identify areas that require improvement
• Ensuring constant engagement initiatives are implemented
• To handle operational activities like filing and service logs
• Driving Performance Management Process like ADH assessment, TRP etc.
• Partnering with the shared services, operations and other stakeholders to handle day to day activities. E.g. Leaves, Transfer-Relocation, Benefits, etc.

Roles and Responsibilities-

• Employee Engagement - Ensure smooth end-to-end implementation of the assigned processes. This should cover the following activities: 
• Ensure release of engagement Calendar 
• Review and Track Status of open Actionable
• Prepare Dashboards for various employee connect initiatives
• Alert stakeholders on delays / issues
• Employee Grievance handling & providing first hand resolution to the employees
• Manage queries, issues, escalations, if any 
• Any other process/ task allocated as required
• Participate in Knowledge Sessions within or outside the Team
• Participation in events organized by company
• MIS based reports like HR SLA, Attrition, Adhoc reports etc.
• Processing resignations, Conducting Exit Interviews to ensure smooth closure of full & final settlement.