The Role
The Project Manager will be responsible for ensuring all projects are delivered using a ‘best-practice’ project delivery approach and are delivered within the agreed scope, time, cost and quality.
Deliver high-quality shippable products as per the scope of the program. He/She will understand the key requirements and scope of the project working with the Product Owner and Business stakeholders.
How You Will Make an Impact:
- Understand how the product works and how it is used by customers.
- Apply strong engineering principles to drive the development and delivery of the Hotfix and minor release. This role has the ultimate responsibility to manage customer satisfaction and team engagement.
- Technically hands-on and support and guide the team members in solutions to customers and driving the best engineering practices for developing software.
- Implement the Agile frameworks in its entirety in the capacity as a flow manager. Ensure the development teams are practicing the core agile principles
- Establish clear ownership for project tasks, ensure that team members have the tools needed and provide timely feedback.
- Report (or contribute in preparing the status report) to the Project Steering Committee as per the schedule and agreed-upon metrics. Track progress and review project tasks to meet project deadlines.
- Assess project issues and identify solutions to meet productivity, quality, and customer goals.
- Timely Interaction with customers on/ off-site to troubleshoot issues, suggests workarounds.
- Should be able to guide/work with the technical team for quicker resolutions and achieve productivity goals for the team.
- Should be able to drive initiatives for productivity and ticket resolution quality improvement.
- Work on providing innovative ideas to improve ticket closure quality.
- Should suggest functionality in the platform to provide ways to improve turn around time for tickets
- Should drive and provide efficient ways for resolution/fixes of common issues across the customers.
- Propose ways to reduce overall tickets, operational efficiencies, and features for product to reduce the support tickets
- Should suggest better implementation for product based on usage on Production
- Should be able to suggest/implement the optimum process for a ticket raised to fix on PROD cycle
- Propose optimum process across departments at interfacing points, do regular ticket analysis and fine-tune the process
- Work on increasing supportability to product, Lead on RED account working with various departments/stakeholders.
- Ensuring Ticket Hygiene with Goal of SLA adherence. Problem and backlog management
- Contribute to knowledge base articles for both customer and internal staff to reduce troubleshooting time and drive faster issue resolution.
- Own large customers for day to day interactions with customers as required. Ensure SLAs are adhered to the accounts
- Ensure successful transition from SE, have regular connection with customers team management and attrition management.
People Management & Recruitment:
- Recruit and manage the team - Coach and Mentor the team members on career growth including performance management discussions. Be the evangelist for a high-performance culture
- Responsible for Resource planning & Optimization driving with utilization to timely deliverables.
- Should engage the team with team building and motivational activities.
What You Bring to the Team:
- 5-7years of solid experience in software product development. Should be in a manager role for at least 4+ years.
- Bachelor’s Degree in IT or Computers Engineering or equivalent degree in Computer Science
- Demonstrated understanding of Project Management processes, strategies and methods
- Experience mentoring, coaching and developing rising talent in the technology department
- Excellent time management and organisational skills and experience establishing guidelines in these areas for others
- Strong sense of personal accountability regarding decision-making and supervising department teams
- Experience working in a high-level collaborative environment and promoting a teamwork mentality
- Managerial experience applying analytical thinking and problem-solving skills
- Ability to predict challenges and seek to proactively head-off obstacles
- SCRUM, APM and other agile certificates will be nice to have
Technical Ability:
- Should have experience in transitioning projects (Development and Maintenance).
- Past experience in Building and Managing high-performance teams.
- Exposure to the SAP Platform
- Strong Working Experience in JIRA
- Should have prior development background along with current support role.
- Strong and proven background with experience in Troubleshooting on the Mobile platform
- Knowledge and/or experience with widely successful Agile techniques: Scrum and Kanban.
- Strong orientation towards Technical and functional aspects of the product.
- Strong influencing skills and ability to prioritize the backlog.
- Understanding of customer support processes and tools.
Subodh Popalwar
Software Engineer, Memorres
About infoline LLC
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About the job
FatherShops is a dynamic and innovative company seeking a highly motivated Project Manager to join our team. As a Project Manager, you will play a crucial role in overseeing project deliverables, timelines, and resources while implementing the Scrum methodology to ensure efficient project execution. If you have a proven track record in project management, a deep understanding of Scrum, and excellent client communication skills, we encourage you to apply.
Key Responsibilities:
1. Managing and Overseeing Project Deliverables: You will be responsible for ensuring that project objectives are met by effectively managing and overseeing project deliverables, timelines, and available resources.
2. Implementing Scrum Methodology: Utilize the Scrum methodology to facilitate collaboration, productivity, and efficiency within the project team.
3. Developing and Maintaining Project Schedules: Create and maintain project schedules to meet deadlines and ensure successful project completion.
4. Client Interactions: Interact with clients, understand their requirements, and maintain excellent client relationships to ensure satisfaction and project success.
5. Proficiency in Jira: Demonstrate strong proficiency in using Jira for project tracking and management to keep projects on track and organized.
6. Prince2 Certification (Optional): Possessing a Prince2 certification is a plus and will be considered an additional advantage in your application.
7. Digital Agency Background (Desirable): Prior experience in a digital agency background is highly desirable, as it will enable you to navigate the specific challenges and dynamics of the industry effectively.
Qualifications and Skills:
- Proven Experience in Project Management:You should have a track record of successful project management, demonstrating your ability to plan, execute, and close projects effectively.
- In-Depth Knowledge of Scrum Methodology:A deep understanding of Scrum principles and practices is essential for implementing this agile framework in project management.
- Strong Project Scheduling and Resource Management Skills:You should be adept at creating and managing project schedules and efficiently allocating resources.
- Excellent Client Handling and Communication Abilities: Strong interpersonal and communication skills are crucial to manage client expectations and maintain positive relationships.
- Familiarity with Jira:Experience with Jira for project tracking is essential for effective project management and collaboration.
- Prince2 Certification (Preferred but Not Mandatory):While a Prince2 certification is preferred, it is not mandatory, and relevant experience may compensate for its absence.
- Experience in a Digital Agency Background (Highly Valued): If you have prior experience in a digital agency background, your knowledge of industry-specific challenges and best practices will be highly valued.
- At FatherShops, we value innovation, teamwork, and a commitment to delivering exceptional results. If you are a motivated Project Manager looking to join a forward-thinking company and meet the above qualifications, we encourage you to apply and be part of our exciting journey.
Key Responsibilities
• Lead implementation of company in partner schools
o Own the entire process of onboarding a partner school
o Define ‘custom made’ offerings for the parents of a particular school
o Single point of contact between the company's school partnerships team, school
management and Jodo inside sales team
• Account Management: Be responsible for ‘anything and everything’ in the partner schools
o Be responsible for parent outreach in the schools
o Strategize and execute plans for customer acquisition along with the school
management – events, referrals etc.
o P&L owner of every school account
• Upsell to schools
o Take lead in selling and implementing ‘other’ payment solutions of company in the
partner schools
🔎 What are we looking for?
-
Self-starter with a high sense of ownership → Comfortable to work with minimal supervision and drive projects / initiatives independently
-
Account Management Skills → Have the ability to manage multiple b2b accounts and get things done from there
-
Hustler → Ability to generate resources to solve a problem
-
Clear Communication → Able to articulate clearly to multiple stakeholders
-
Intellectual honesty → Always seeking and presenting truth irrespective of personal
POV or beliefs
-
Hungry to learn and grow → Passion to learn & be a better version of oneself;
motivated to succeed
📃 Desired Qualifications
-
Top tier colleges + 2-6 years of experience
-
Prior experience in b2b account management is a huge positive
-
Experience in leading initiatives and delivering results in a time-bound manner
-
Track record of outperformance / over-achieving targets in previous work places
🤩 Benefits
-
Becoming a part of the early core team
-
Competitive salary plus ESOPs
-
Work with colleagues from strong backgrounds & hungry to succeed
-
Opportunity to interact with and learn from high-pedigree investors & mentors -
o VCs: Elevation Capital (erstwhile SAIF Partners), Matrix Partners o Select angel investors: Kunal Shah, Nithin Kamat, Amit Ranjan
✅ Key Details
-
Role: School Activation Manager
-
Location: Bengaluru
-
Compensation: Negotiable based on candidate profile (structured as Fixed +
Variable + ESOPs)
-
Date of Joining: ASAP
Amazon Web Services (AWS)As an APM at Squareboat, you'll have endless opportunities to execute on roadmaps spanning
multiple web and mobile products with a young, smart, and passionate team of developers and designers.
Responsibilities:
● Act as the day-to-day APM for 8-10 active client projects, exhibiting ownership over all
client meetings, written status updates, demos, and iterative scope / expectation
management.
● Coordinate internal resources and third parties for the flawless execution of projects
working with customers on a daily basis
● Ensure that all projects are delivered on-time, within scope and within budget.
● Assist in the definition of project scope and objectives, involving all relevant
stakeholders and ensuring technical feasibility
● Ensure resource availability and allocation
● Develop a detailed project plan to monitor and track progress
● Manage changes to the project scope, project schedule and project costs using
appropriate verification techniques
● Measure project performance using appropriate tools and techniques
● Report and escalate to management as needed
● Manage the relationship with the client and all stakeholders
● Create and maintain comprehensive project documentation
● Meet with customers to take detailed ordering briefs and clarify specific requirements of
each project
● Delegate project tasks based on team members’ individual strengths, skill sets and
experience levels
● Track project performance, specifically to analyze the successful completion of projects
● Develop comprehensive project plans to be shared with customers as well as other
members in the team
● Develop spreadsheets, diagrams and process maps to document needs
What we are looking for:
● Well versed with SDLC, Agile methodologies and modern day technologies such as PHP,
React, Flutter, Node, AWS, Cloud architectures etc.
● Good overall understanding of design, software development, testing, deployments etc.
● Excellent written and verbal client-facing and internal communication skills
● Bachelor’s Degree in appropriate field of study or equivalent work experience
● 1+ Years of Experience required.
Job Role - Account Manager-Customer Onboarding (Language - Tamil)
Location - Pune
Responsibilities:
- Operate as the lead point of contact for any and all matters specific to your customers
- Build and maintain strong, long-lasting customer relationships
- Develop a trusted advisor relationship with key accounts, customer stakeholders and executive sponsors
- Ensure the timely and successful delivery of our solutions according to customer needs and objectives
- Communicate clearly the progress of monthly/quarterly initiatives to internal and external stakeholders
- Forecast and track key account metrics
- Identify and grow opportunities within the territory and collaborate with sales teams to ensure growth attainment
- Assist with high-severity requests or issue escalations as needed
Requirements:
- 2-8 year's experience in account management
- Should be flexible in working shifts
- Clarity in thought
- Excellent communication skills
- Customer handling experience
- Languages Known: Tamil & English Compulsory
About CrelioHealth:
CrelioHealth (formerly LiveHealth) is an IT product company in the Health care domain. We are an almost decade-old IT product organisation.
We are a flourishing, Open & Flexi culture organisation with a youthful team. We are a group of young enthusiasts passionate about building the best line of products in healthcare diagnostics. Our product is LIMS & CRM used for Pathology Labs & Hospitals.
Our Product -
- CrelioHealth LIMS - Web-based LIMS (Laboratory Information Management System) and RIS (Radiology Information System) solution for automating your processes & managing the business better
- CrelioHealth CRM- Patient booking and engagement tool to take patient experience to the next level.
- CrelioHealth Inventory - Online platform to manage your lab inventory, stock, and purchases
Org link - https://creliohealth.in/
We are voted as #14 rank in G2’s List of Best Software Sellers for 2021.CrelioHealth (formerly LiveHealth) is a cloud-based LIS and RIS solution that enables Laboratory staff, doctors, and patients to access and manage medical information using the same platform easily. Find out more at https://creliohealth.com/ or get updates on https://blog.creliohealth.in CrelioHealth for Diagnostics
Blog - CrelioHealth for Diagnostics
We prefer candidates from Kerala.
Coordinate internal resources and third parties/vendors for the flawless execution of projects
Ensure that all projects are delivered on-time, within scope and within budget
Developing project scopes and objectives, involving all relevant stakeholders and ensuring technical feasibility
Ensure resource availability and allocation
Develop a detailed project plan to track progress
Use appropriate verification techniques to manage changes in project scope, schedule and costs
Measure project performance using appropriate systems, tools and techniques
Report and escalate to management as needed
Manage the relationship with the client and all stakeholders
Perform risk management to minimize project risks
Establish and maintain relationships with third parties/vendors
Create and maintain comprehensive project document
Requirements and skills
Great educational background, preferably in the fields of computer science or engineering for technical project managers
Proven working experience as a project administrator in the information technology sector
Solid technical background, with understanding or hands-on experience in software development and web technologies
Excellent client-facing and internal communication skills
Excellent written and verbal communication skills
Solid organizational skills including attention to detail and multi-tasking skills
Rejolut is one of the award-winning fastest-growing tech company which is working on leading technology like Blockchain, ML & AI, Complex mobile & web apps, IoT, etc.
The ideal candidate will be responsible for managing a development team and client coordination.
Roles & Responsibilities:-
• Collaborate with business and functional partners and technology leadership in defining features backlog and specifying requirements
• Taking Ownership of Delivery
• Drive technology discussion and strategy in line with business needs and company reference architecture
• Define execution plan and approach based on project scope, the expected timeline,
• Support execution team with resolution of roadblocks and inter-dependencies Partner with technical and functional teams external to the project to ensure their tasks are completed as required
• Ensure quality of deliverable is verified and matching stakeholder expectations
• Conducting daily scrum calls for smooth delivery.
Desired Candidate Profile:-
- Sprint Planning, Coordinate sprints, retrospective meetings and daily stand-ups, Direct Client Interaction
- Organize and Manage Daily Scrum, Create various types of Project status reports, Manage the scrum board with various graphs, chart
- Experience in managing only Technical projects
- Excellent communication skill
How we are different
We are a young and dynamic team who are obsessed with solving the business problem at scale. We are a technology agnostic company that focus more on finding the optimal solution to the business problem rather than technology.
Why to join us
- We provide huge learning curve. Spending 1.5-2 years with us will put you 3 years ahead in the career.
- We work only on cutting edge technology like React, React Native, Flutter, NodeJS, Python, Go, Svelte, ELM
- There are two technology Co-founder in the company who are pretty much hands-on and have earlier bult the Consumer application which is downloaded millions of time and are in leadership position in companies like Samsung, Purplle, Loyalty Rewardz.
- Get mentored by the best in the industry
- Flexible working hours
- Perks best in the industry
Job Description
Delivery Manager -
-
Manage a delivery team to ensure timely and accurate customer deliveries.
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Oversee daily activities of the delivery team and provide direction and guidance as needed.
-
Perform resource allocations and workload assignments according to delivery requirements.
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Ensure that team maintains a high level of competence and operational excellence.
-
Evaluate the performance of team members and determine training needs.
Roles & Responsibilities
Delivery Management and Escalations
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Owns the end to end delivery of the Projects, focusing on regular and timely delivery of value
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Define project scope and schedule, define and track the Release/Project plan, milestones as per SOW/Release Plan and work closely with PO/SM for the same
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Manage risks and issues, Understand and flag risks/mitigations and dependencies along with SMs/POs appropriately and timely manner
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Prepare and provide progress reports and updates
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Manage deviations from plans and work closely with SM/PO in apprising client in case of any scope/plan changes and work towards negotiation/SOW edits/approvals or take corrective measures
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Be an escalation point for every SM and PO and Client on project-related issues and provide resolution or resolve the same in a timely manner
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Manage engagement/relationship with the client and work towards the inputs/feedback from the CSAT review
People and Team Management
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Work closely with SM in removing roadblocks to their work
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Understand and solves learning, development, and training needs of Projects and team members
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Set-up goals/Roles & Responsibilities for the group/team members
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Work closely with SM for defining the career path, performance improvement plan(PIP) for group/team-members
-
Takes all Hiring decisions
-
Do resource Management- allocation, projections and take all Staffing decisions in consultation with PO and SM
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Work with Agile Coach to find and execute training needs and places for improvement
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Skip-level meetings with people to see their motivation, any personal issues, inter-team conflict, etc.
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Evaluate the engagement level of the group/team members and take respective actions
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Experimenting with innovation projects, pet projects, product ideas
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Drives cultural change working along with Agile Coach
Process
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Works closely with Delivery Directors to discover challenges and access programs. Ensure review and retrospective recommendations are getting implemented in the projects and work closely with Agile Coach to address the challenges with proposed recommendations.
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Improving hiring and staffing process, future planning for the group growth
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Work with the Architects/Chief Architect in supporting him to adopt the recommended engineering practices
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Get Project/Delivery Audits done for Projects at regular intervals and take respective actions
360 Degree review
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Create a 360 view of project health metrics as per Srijan standards
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Represent 360 reviews for Project at a regular cadence and provide project updates in PM forums
-
Get involved in team 360 review(quarterly/project end) and work towards the feedback of team members and facilitate appraisal decisions for group/team-members
Organizational contributions
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Participate and represent group in Strategy meet with required details
-
Encourage team-members/group to participate in Organisation contributions/forums
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Be a channel for Srijan to showcase by attending, delivering, networking at meetups, presentations, sessions, workshops etc.
-
Be an evangelist and help HR in hiring/onboarding
Required Skills/Experience
-
Overall Experience of 10+ years in the Industry
-
Good experience in Agile methodology
-
Analytical skills
-
Well-developed interpersonal skills
-
Commercial awareness
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Effective Communication
-
Team working skills
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Ability to motivate people
-
Management and leadership skills
Hi,
PBF details for Project Coordinator profile:
Experience: 1+
Education: BTech/BE/BCA and above, PMP Certification good to have
Responsibility:
- To manage Mobile/Web Application Projects, Ecommerce and CMS Based Website Projects.
- Testing of these applications
- Ensure the projectstays under scope and under prescribed timeline
- Communicate with clients and ensure the gap between client and technical team is taken care of.
Must have:
- Good oral and written communication and pleasing personality.
- Understanding of technical requirements of mobile/web apps and websites.
Responsibilities :
- Requirement gathering and stakeholder management for client projects.
- Scope software development projects, create various documents (e.g. SRS, wireframes etc) and define development roadmap along side technical lead.
- Coordinate with clients day to day and act as a product owner to ensure the software being developed is conceptualised and delivered per client's expectations.
- Facilitate kick off meetings, requirement meetings and status meetings.
- Setting out quality standards for various operational areas, ensuring a high quality customer experience while adhering to the SLA’s and work processes
- Use tools such as JIRA for project management/tracking.
- Verify and validate the software on a regular basis.
- Ensure in-scope development and obtain change request approvals by evaluating against change control processes.
- Conduct impact assessments and manage risks/resolution with least impact to project constraints.
- Manage and mentor a team.
- Coordinate with sales team and participate in pre-sales activities as and when required.
-You will need to be able to work on tight deadlines, be competent in using Microsoft Office applications such as Word and Excel, and have exceptional verbal, written, and presentation skills.
- Maintaining and monitoring project plans, project schedules, work hours, budgets, and expenditures.
- Organizing, attending and participating in stakeholder meetings.
- Documenting and following up on important actions and decisions from meetings.
- Preparing necessary presentation materials for meetings.
- Ensuring project deadlines are met.
- Determining project changes.
- Providing administrative support as needed.
- Undertaking project tasks as required.
- Developing project strategies.
- Ensuring projects adhere to frameworks and all documentation is maintained appropriately for each project.
- Assess project risks and issues and provide solutions where applicable.
- Ensure stakeholder views are managed towards the best solution.
Follow CutshortSubodh Popalwar
Software Engineer, Memorres