The Role
The Project Manager will be responsible for ensuring all projects are delivered using a ‘best-practice’ project delivery approach and are delivered within the agreed scope, time, cost and quality.
Deliver high-quality shippable products as per the scope of the program. He/She will understand the key requirements and scope of the project working with the Product Owner and Business stakeholders.
How You Will Make an Impact:
- Understand how the product works and how it is used by customers.
- Apply strong engineering principles to drive the development and delivery of the Hotfix and minor release. This role has the ultimate responsibility to manage customer satisfaction and team engagement.
- Technically hands-on and support and guide the team members in solutions to customers and driving the best engineering practices for developing software.
- Implement the Agile frameworks in its entirety in the capacity as a flow manager. Ensure the development teams are practicing the core agile principles
- Establish clear ownership for project tasks, ensure that team members have the tools needed and provide timely feedback.
- Report (or contribute in preparing the status report) to the Project Steering Committee as per the schedule and agreed-upon metrics. Track progress and review project tasks to meet project deadlines.
- Assess project issues and identify solutions to meet productivity, quality, and customer goals.
- Timely Interaction with customers on/ off-site to troubleshoot issues, suggests workarounds.
- Should be able to guide/work with the technical team for quicker resolutions and achieve productivity goals for the team.
- Should be able to drive initiatives for productivity and ticket resolution quality improvement.
- Work on providing innovative ideas to improve ticket closure quality.
- Should suggest functionality in the platform to provide ways to improve turn around time for tickets
- Should drive and provide efficient ways for resolution/fixes of common issues across the customers.
- Propose ways to reduce overall tickets, operational efficiencies, and features for product to reduce the support tickets
- Should suggest better implementation for product based on usage on Production
- Should be able to suggest/implement the optimum process for a ticket raised to fix on PROD cycle
- Propose optimum process across departments at interfacing points, do regular ticket analysis and fine-tune the process
- Work on increasing supportability to product, Lead on RED account working with various departments/stakeholders.
- Ensuring Ticket Hygiene with Goal of SLA adherence. Problem and backlog management
- Contribute to knowledge base articles for both customer and internal staff to reduce troubleshooting time and drive faster issue resolution.
- Own large customers for day to day interactions with customers as required. Ensure SLAs are adhered to the accounts
- Ensure successful transition from SE, have regular connection with customers team management and attrition management.
People Management & Recruitment:
- Recruit and manage the team - Coach and Mentor the team members on career growth including performance management discussions. Be the evangelist for a high-performance culture
- Responsible for Resource planning & Optimization driving with utilization to timely deliverables.
- Should engage the team with team building and motivational activities.
What You Bring to the Team:
- 5-7years of solid experience in software product development. Should be in a manager role for at least 4+ years.
- Bachelor’s Degree in IT or Computers Engineering or equivalent degree in Computer Science
- Demonstrated understanding of Project Management processes, strategies and methods
- Experience mentoring, coaching and developing rising talent in the technology department
- Excellent time management and organisational skills and experience establishing guidelines in these areas for others
- Strong sense of personal accountability regarding decision-making and supervising department teams
- Experience working in a high-level collaborative environment and promoting a teamwork mentality
- Managerial experience applying analytical thinking and problem-solving skills
- Ability to predict challenges and seek to proactively head-off obstacles
- SCRUM, APM and other agile certificates will be nice to have
Technical Ability:
- Should have experience in transitioning projects (Development and Maintenance).
- Past experience in Building and Managing high-performance teams.
- Exposure to the SAP Platform
- Strong Working Experience in JIRA
- Should have prior development background along with current support role.
- Strong and proven background with experience in Troubleshooting on the Mobile platform
- Knowledge and/or experience with widely successful Agile techniques: Scrum and Kanban.
- Strong orientation towards Technical and functional aspects of the product.
- Strong influencing skills and ability to prioritize the backlog.
- Understanding of customer support processes and tools.
Shubham Vishwakarma
Full Stack Developer - Averlon
About infoline LLC
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ROLE SUMMARY:
As a Customer Success Associate at Infinity X, you will be the bridge between our customers and our product, ensuring users have a smooth, engaging, and successful experience at every stage of their journey. You will interact with customers through calls, chats, emails, and meetings to understand their needs, resolve issues, guide them through product usage, and build strong long-term relationships.
This role is ideal for individuals who are tech-savvy, eager to learn, and possess strong communication skills in English. We are looking for candidates who are proactive, customer-focused, and capable of
adapting quickly in a fast-paced environment. The ideal candidate should demonstrate curiosity, professionalism, problem-solving ability, and a genuine interest in helping customers succeed while delivering a high-quality customer experience.
KEY RESPONSIBILITIES:
• Respond to customer queries via email, chat, and calls in a timely and professional manner.
• Provide product training and guidance to customers.
• Collaborate with internal teams to resolve customer and technical issues.
• Create and maintain product tutorial videos & documentation of customer issues, resolutions, and product updates.
• Stay updated on product features, workflows, and AI-based tools.
• Gather customer feedback and share insights to improve customer experience.
REQUIRED QUALIFICATIONS:
• Education: Bachelor’s degree in Business, Communications, Management, Technology, or a related field (or equivalent practical knowledge).
• English proficiency: Excellent written and spoken English, you will interact regularly with customers, top level management and internal teams across global regions.
• Tech savviness: Comfortable working with modern web applications, digital platforms, AI-based tools, and customer support systems.
• Problem-solving ability: Ability to think logically, handle customer issues professionally, and coordinate effectively with internal teams.
SKILLS:
- Excellent English (written & spoken)
- Internship experience working in customer-facing roles
- Tech-savviness and digital adaptability Product training or onboarding experience
- Customer support and query handling
- Documentation and reporting
- Team collaboration and multitasking
- Familiarity with AI-based tools
NodeJS (Node.js)
React.js
Java
JavascriptAbout CoPoint AI
CoPoint AI is a specialized consulting firm focused on transforming businesses through process improvement, data insights, and technology-driven innovation. We leverage AI technologies, Microsoft cloud platforms, and modern web development frameworks to deliver intelligent, scalable solutions that drive measurable impact for our clients. Our team partners across industries to design and deploy solutions that streamline operations, enhance customer experiences, and enable data-driven growth.
Our Vision
We transform businesses through process improvement and data insights leveraging AI on the Microsoft stack
Our Values
- Be Purposeful: Think Straight, Communicate, Always Do The Right Thing
- In Partnership: With our Team, For our Clients, In our communities.
- Create Impact: Deliver value-based solution, help Individual achieve their dream, demand profitable growth.
Role Overview
As a Senior Consultant at CoPoint AI, you will drive end-to-end delivery of both AI-enabled data solutions and modern web applications. You will blend technical expertise in AI, Microsoft platforms, and full-stack web development with business insight to architect and implement impactful solutions across client environments.
Key Responsibilities
- Lead design and implementation of end-to-end data, AI, and web application solutions
- Architect and build responsive, user-friendly web interfaces integrated with enterprise data systems
- Develop and optimize secure, scalable APIs and microservices using cloud-native principles
- Implement AI-powered features in web applications using LLMs, Azure OpenAI, and Cognitive Services
- Guide teams in AI-assisted software development lifecycle improvements
- Build frameworks for responsible AI governance and model monitoring
- Comprehensive understanding of the AI solution landscape
- Leadership experience in AI-enabled digital transformation initiatives
- Expertise in AI adoption strategies and change management
- Ability to translate AI capabilities into measurable business value
- Design multi-model architectures combining analytics, AI, and web experiences
- Act as a subject matter expert in Microsoft Azure and modern web frameworks (e.g., React, Angular, .NET Core)
- Manage project work streams and lead cross-functional delivery teams
- Cultivate and manage client relationships, providing strategic and technical guidance
- Identify and propose innovation opportunities through data and digital experiences
- Mentor junior developers, analysts, and consultants
- Ensure high quality and consistency in solution delivery and user experience
Qualifications
- Deep expertise in Microsoft data technologies (Azure Data Factory, Synapse, Power BI).
- Proven experience implementing enterprise AI solutions on Azure
- Advanced knowledge of large language models and their business applications
- Expertise in AI-enhanced software development methodologies
- Experience with AI model evaluation, validation, and responsible deployment
- Proficiency in developing custom AI solutions using Azure OpenAI, Cognitive Services, and ML services
- Experience integrating AI into existing enterprise applications and data platforms
- Experience managing client expectations and delivering high-quality solutions
- Strong technical leadership and problem-solving capabilities
- Excellent communication and presentation skills
- Ability to anticipate client needs and propose strategic solutions
What should You expect:
- A culture of continuous learning with certification support.
- Clear career advancement pathways.
- Competitive compensation and benefits.
- Flexible work arrangements.
- A collaborative environment that values innovation and creativity.
Ready to shape the future of enterprise technology? Join our team of Microsoft technology experts and make an impact.
React.js
Vue.jsRequirements
- Strong knowledge of Javascript fundamentals, Object-oriented programming, and Web concepts with 3-7 years of relevant experience in building web apps at scale.
- You must have a strong understanding of semantic HTML / HTML5, CSS / CSS3.
- Experience or familiarity with React.js or Vue.s, and build tools like Webpack, Rollup, etc.
- Curiosity to go in-depth of codebases and libraries and have the ability to set it up from scratch.
- Familiarity with Server Side Rendering (SSR) and website SEO
What You’ll Do
- Build website and frontend platform.
- Build monitoring graphs, services directory, ML model management UI. Make sure SEO and website performance are top-notch.
- Work with design teams and ability to lead other frontend engineers when we expand our team
- Take good design decisions which scale and follow best practices.
Greeting from DevCare Solutions!!!
Job Description:
• Minimum 1+ years relevant experience in non-IT process.
• Experience with recruitment and selection processes for Non-IT Positions.
• Excellent communication skills with the ability to assess a candidate’s viability for a position
• Utilize various sourcing methods to identify and attract potential candidates for non-technical roles.
• Previous experience in healthcare jobs
About us:
Devcare Solution is a place where a best-in-class working environment, professional management, and opportunities to learn exist bundled with exceptional rewards. It is ready to take more on board for all those who deserve a dream career. The team is full of good spirits complimenting each one's brilliance at workplace. Needless to say about the interesting projects, you for sure will gain an enriching positive experience every moment.
Name of the company: DevCare Solutions
Year of establishment: April 19th, 2005
Company address: No 4, Ram complex, Padasalai Street, Urapakkam, Chennai 603210
It's Complete US Shift – Onsite
Shift Timing will be 7.00pm to 4.00am IST
Cab: Pick and Drop Available
Dinner will provided in the company
www.devcare..com
Hello,
I am seeking a project manager who can help me manage and coordinate various projects using Asana, a web-based project management tool. The ideal candidate should have: - At least two years of experience in project management, preferably in the same or similar industry as mine - Proficiency in using Asana for creating, assigning, tracking, and reporting tasks, subtasks, milestones, dependencies, and deadlines - Excellent communication skills, both written and verbal, to communicate effectively with team members, clients, and stakeholders - Ability to work independently and collaboratively, as well as prioritize and multitask in a fast-paced environment - A proactive and problem-solving attitude, with a keen eye for detail and quality.
We are looking for a Teradata developer for one of our premium clients, Kindly contact me if interested
MS D365 Solution Architect
Must have at least one Microsoft certification relating to D365
Minimum 3-5 Years’ experience
Job Description
As a Part of a Collaborative and Entrepreneurial Team, You Will:
Act as the primary Dynamics and power platform Subject Matter Expert on client
engagements
Interact with clients to understand business requirements.
Demonstrate MSCRM solution capabilities to the client.
Conduct business process analysis and create Fit/Gap report.
Create Solution design to address client business, interface, and performance
requirements.
Advise on complex MS Dynamics CRM business cases and propose comprehensive
solutions based on MS CRM, 3rd parties and customizations.
Create functional requirement and functional design for customizations.
Create estimates for implementation tasks.
Learn our client's business, their organization, systems, challenges, and goals.
Craft the technical vision by mapping requirements to technical capabilities.
Build prototypes and proofs of concept (POC) to validate technical and
solution decisions.
Lead client facing and internal training (technology training and/or application specific
training)
Contribute to continuously improving IP and demoware through creating reusable
templates, sharing of knowledge, and building reusable demos.
Be an innovator who can create new solutions using out-of-the-box thinking.
Assist sales and presales teams to prepare proposals, participate on client presentations
and support business development and the sale of professional services when
necessary.
Estimate and design staffing for proposed solutions.
Your Technical & Non-Technical Experience Includes:
3-5 years overall MS Dynamics 365 experience
Experience as an MS Dynamics CRM solution architect in a client-facing role for MS
Dynamics top tier or similar consulting organization is highly desirable.
Hands-on experience in designing, configuring, or administering MS Dynamics CRM
required.
Proven experience and knowledge on power automate.
Proven experience on customising and configuring Microsoft Dynamics 365 CRM
Proven experience on implementing C# plugins and java scripts.
Proven experience on creating Microsoft flows.
Hands on experience in using XRM toolbox.
Proven experience in integrating websites or any landing pages to dynamics 365
Expert level – D365 Field Service and sales strongly desired
Knowledge of Remote Assist/Guides or other similar Mixed Reality applications
is beneficial.
Understanding of IoT/Connected Field Service
Experience of implementing integrated Dynamics 365 solutions
o Document Core Pack
o Dynamics Portals
Knowledge of how and when to use plugins, workflow, and JavaScript assemblies.
Modern Workplace (SharePoint / Teams) experience would be ideal.
Proven track record operating as a player– accountable for driving specific deals.
Superior communication and personal leadership skills in a high growth environment
Must haves:
1. He should have dynamics 365 certifications. Look for profiles who has as many certifications
as possible.
2. Knowledge on dynamics 365 sales, marketing, field service, portals.
3. Knowledge on customisation and configuration of CRM
4. Able to design, develop and deploy CRM solutions.
5. Knowledge on plugins. JavaScript development and CRM integrations
6. Knowledge on power platform and power automate.
7. Should give update on new releases pro-actively
8. Should have experience in facing the clients.
9. Create Solution design to address client business, interface, and performance requirements
Google AnalyticsWe are all in the quest to create a positive movement, a movement aimed at reducing the gap between a consumer & a farmer, a movement that gives consumers access to safe & non-toxic farmer's produce, a movement that is uplifting the farmer community.
Today we are proud to say that we are connecting 1500+ farmers to urban consumers. We envisage our brand to go global soon, post creating a cemented presence in India.
We are not looking for job-seekers, we are looking for impact-creators with a go-getter attitude. We are looking for dynamic individuals who are honestly driven by the cause and are customer-obsessed, be it our end-user, farmer, vendor, or even our internal community.
Key Responsibilities:
- Plan, test, and execute mobile app marketing campaign and are responsible for Web/App Growth.
- Develop and execute App Store Optimization strategies
- Manage all digital marketing channels (e.g. Mobile, blogs, and social media) to ensure brand consistency
- Measure and report performance of all digital marketing campaigns, and assess against goals (ROI and KPIs)
- Develop specific campaigns to create and maintain high levels of customer interaction
- Oversee our social media accounts
- Plan, execute, and measure experiments and conversion tests
- Utilize strong analytical ability to evaluate end-to-end customer experience across multiple channels and customer touch points
- Forecast sales performance trends and act proactively to increase our market segment
- Liaise with Product, Design teams to increase client satisfaction through cohesive strategies. Monitor competition and provide ideas to stand out
- Stay up-to-date with digital technology developments
Candidate Profile:
The ability to think strategically and drive execution is essential. Ideally, we are looking for a Mobile Marketing professional who has planned and managed marketing campaigns that promote a company's brand. Also worked on planning campaigns, analyzing metrics and Identifying trends.
- 3 - 5 years of experience in Mobile marketing campaigns, google ad words, social media and display advertising
- Highly creative with experience in identifying target audiences and devising digital campaigns that engage, inform, and motivate
- Experience in optimizing landing pages and user funnels
- Experience with A/B (Multivariate experiments)
- Knowledge of website analytics tools (e.g. Google Analytics, Branch,Appsflyer and others).
- Working experience with creative and marketing agencies
- Experience in setting up and optimizing Google Ad words campaigns Strong analytical skills and data-driven thinking
Key Job Responsibilities:
- Expertise in handling out bound sales.
- Ability to communicate clearly with customers.
- Identify potential customers to sell Taxmann’s products. Demonstrate them Products and Services. Close sales deals and maintaining good customer rapport.
- Schedule feedback activities with existing clients to make sure they are satisfied and request referrals. Interact with customers to Cross sell products
- Follow and achieve sales goals on a monthly, quarterly and yearly basis
- CRM Operations is mandatory wherein one has to maintain customer’s record and the activities done for one single customer
- Excellent Customer service skills.
- Attend trainings to stay up to date with the specifications of new products and service offerings.
PythonJavascript
HTML/CSS
C#Job brief
We are looking for a Full Stack Developer to produce scalable AI based software solutions.
You’ll be part of a cross-functional team that’s responsible for the full software
development life cycle, from conception to deployment.
As a Full Stack Developer, you should be comfortable around both front-end and back-end
coding languages, development frameworks and third-party libraries. You should also be a
team player with a knack for visual design and utility.
If you’re also familiar with Agile methodologies, we’d like to have conversation with you.
Responsibilities
- Work with data science teams ,development teams and product managers to ideate
- software solutions
- Design client-side and server-side architecture
- Build the front-end of applications through appealing visual design
- Develop and manage well-functioning databases and applications
- Write effective APIs
- Test software to ensure responsiveness and efficiency
- Troubleshoot, debug and upgrade software .
- Create security and data protection settings
- Build features and applications with a mobile responsive design
- Write technical documentation
- Work with data scientists and analysts to improve software
- Capable to handle the individual module / Project
- 2-5 years of relevant experience as a Full Stack Developer or similar role
- Experience developing Web based,desktop and mobile applications
- Familiarity with common stacks
- Knowledge of multiple front-end languages and libraries (e.g. HTML/ CSS, JavaScript, XML, jQuery etc).
- Knowledge of multiple back-end languages (e.g. Java, Python,C#) and JavaScript frameworks (e.g. Angular, React, Node.js)
- Experience in React.js .
- Experience in Python Django Framework .
- Familiarity with databases (e.g. MySQL,Postgresql, MongoDB), web servers (e.g.Apache) and UI/UX design .
- Familiarity with Cloud services like AWS, GCP.
- Excellent communication and teamwork skills
- Great attention to detail
- Organizational skills
- An analytical mind
Follow CutshortShubham Vishwakarma
Full Stack Developer - Averlon