The Role
The Project Manager will be responsible for ensuring all projects are delivered using a ‘best-practice’ project delivery approach and are delivered within the agreed scope, time, cost and quality.
Deliver high-quality shippable products as per the scope of the program. He/She will understand the key requirements and scope of the project working with the Product Owner and Business stakeholders.
How You Will Make an Impact:
- Understand how the product works and how it is used by customers.
- Apply strong engineering principles to drive the development and delivery of the Hotfix and minor release. This role has the ultimate responsibility to manage customer satisfaction and team engagement.
- Technically hands-on and support and guide the team members in solutions to customers and driving the best engineering practices for developing software.
- Implement the Agile frameworks in its entirety in the capacity as a flow manager. Ensure the development teams are practicing the core agile principles
- Establish clear ownership for project tasks, ensure that team members have the tools needed and provide timely feedback.
- Report (or contribute in preparing the status report) to the Project Steering Committee as per the schedule and agreed-upon metrics. Track progress and review project tasks to meet project deadlines.
- Assess project issues and identify solutions to meet productivity, quality, and customer goals.
- Timely Interaction with customers on/ off-site to troubleshoot issues, suggests workarounds.
- Should be able to guide/work with the technical team for quicker resolutions and achieve productivity goals for the team.
- Should be able to drive initiatives for productivity and ticket resolution quality improvement.
- Work on providing innovative ideas to improve ticket closure quality.
- Should suggest functionality in the platform to provide ways to improve turn around time for tickets
- Should drive and provide efficient ways for resolution/fixes of common issues across the customers.
- Propose ways to reduce overall tickets, operational efficiencies, and features for product to reduce the support tickets
- Should suggest better implementation for product based on usage on Production
- Should be able to suggest/implement the optimum process for a ticket raised to fix on PROD cycle
- Propose optimum process across departments at interfacing points, do regular ticket analysis and fine-tune the process
- Work on increasing supportability to product, Lead on RED account working with various departments/stakeholders.
- Ensuring Ticket Hygiene with Goal of SLA adherence. Problem and backlog management
- Contribute to knowledge base articles for both customer and internal staff to reduce troubleshooting time and drive faster issue resolution.
- Own large customers for day to day interactions with customers as required. Ensure SLAs are adhered to the accounts
- Ensure successful transition from SE, have regular connection with customers team management and attrition management.
People Management & Recruitment:
- Recruit and manage the team - Coach and Mentor the team members on career growth including performance management discussions. Be the evangelist for a high-performance culture
- Responsible for Resource planning & Optimization driving with utilization to timely deliverables.
- Should engage the team with team building and motivational activities.
What You Bring to the Team:
- 5-7years of solid experience in software product development. Should be in a manager role for at least 4+ years.
- Bachelor’s Degree in IT or Computers Engineering or equivalent degree in Computer Science
- Demonstrated understanding of Project Management processes, strategies and methods
- Experience mentoring, coaching and developing rising talent in the technology department
- Excellent time management and organisational skills and experience establishing guidelines in these areas for others
- Strong sense of personal accountability regarding decision-making and supervising department teams
- Experience working in a high-level collaborative environment and promoting a teamwork mentality
- Managerial experience applying analytical thinking and problem-solving skills
- Ability to predict challenges and seek to proactively head-off obstacles
- SCRUM, APM and other agile certificates will be nice to have
Technical Ability:
- Should have experience in transitioning projects (Development and Maintenance).
- Past experience in Building and Managing high-performance teams.
- Exposure to the SAP Platform
- Strong Working Experience in JIRA
- Should have prior development background along with current support role.
- Strong and proven background with experience in Troubleshooting on the Mobile platform
- Knowledge and/or experience with widely successful Agile techniques: Scrum and Kanban.
- Strong orientation towards Technical and functional aspects of the product.
- Strong influencing skills and ability to prioritize the backlog.
- Understanding of customer support processes and tools.
Shubham Vishwakarma
Full Stack Developer - Averlon
About infoline LLC
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Lead the design, development, and deployment of complex, scalable, reliable, and highly available features for world-class SaaS products and services.
Guide the engineering team in adopting best practices for software development, code quality, and architecture.
Make strategic architectural and technical decisions, ensuring the scalability, security, and performance of software applications.
Proactively identify, prioritize, and address technical debt to improve system performance, maintainability, and long-term scalability, ensuring a solid foundation for future development.
Collaborate with cross-functional teams (product managers, designers, and stakeholders) to define project scope, requirements, and timelines.
Mentor and coach team members, providing technical guidance and fostering professional development.
Oversee code reviews, ensuring adherence to best practices and maintaining high code quality standards.
Drive continuous improvement in development processes, tools, and technologies to increase team productivity and product quality.
Stay updated with the latest industry trends and emerging technologies to drive innovation and keep the team at the cutting edge.
Ensure project timelines and goals are met, managing risks and resolving any technical challenges that arise during development.
Foster a collaborative and inclusive team culture, promoting open communication and problem-solving.
Imbibe and maintain a strong customer delight attitude while designing and building products.
- Strong QA Engineer (Manual Testing) Profiles
- Mandatory (Experience 1) – Must have a min 2+ YOE in manual testing
- Mandatory (Experience 2) - Must have working knowledge / exposure to Python and .NET to support testing frameworks.
- Mandatory (Experience 3) – Must be proficient in various testing types such as Integration, System, Functional, Regression, Sanity, Smoke, User Interface (GUI), and API Testing.
- Mandatory (Experience 4) – Must have hands-on experience with Database testing (SQL / MongoDB).
- Mandatory (Location) – Must be from Delhi NCR and comfortable with 1 round of face-to-face interview at the Faridabad office.
Preferred
- Preferred (Education) – Must hold a BE / B.Tech in Computer Science, Engineering, or related field (BCA / MCA acceptable if strong in fundamentals).
- Preferred (Company) – Product companies.
- Preferred (Experience 1) – Basic knowledge or exposure to automation testing is a plus
- Preferred (Experience 2) – Familiarity with CI/CD pipelines and version control systems (e.g., Git).
Key Responsibilities:
● Conduct individual counselling sessions with students to evaluate their career aspirations, interests, skills, and strengths.
● Offer tailored career guidance, resources, and tactics to assist individuals in making well-informed decisions about their professional journeys.
● Aid students in formulating and executing effective job search plans, encompassing resume construction, cover letter composition, and interview readiness.
● Administer and interpret career assessments to provide clients with valuable insights into their strengths, personality traits, and suitable career options.
● Stay current with industry trends, labour market information, and emerging job opportunities to provide informed advice to clients.
● Visit government schools to deliver career guidance to students and be open to community visits.
● Develop and conduct workshops, webinars, or seminars on topics related to careers, such as networking, job search strategies, and professional development.
● Maintain precise and confidential client records, ensuring compliance with applicable privacy regulations.
● Collaborate with team members and external partners to deliver comprehensive career support services.
● Possess a solid understanding of the vocational and professional career landscape in Uttar Pradesh.
● Demonstrate awareness of ground-level career awareness in India.
Qualifications:
● Bachelor's degree in [relevant fields, e.g., Education, Sociology, Counselling, Psychology, Social Work and Human Resources] (Master's degree is also preferred).
● Proficiency in Odia, Hindi and English is a must.
● Proven experience in career counselling or related roles, with a track record of helping clients achieve their career goals.
● Strong knowledge of career development theories, job search strategies, and employment trends.
● Excellent communication and interpersonal skills, with the ability to build rapport and establish trust with clients.
● Proficiency in using career assessment tools and resources.
● Familiarity with relevant software and technology, including Microsoft Office Suite and career management platforms.
● Certification in career counselling or a related field (e.g., National Certified Counselor, Certified Career Development Facilitator) is a plus.
Other details:
· Work week: Monday to Saturday
· Work timings: 10 a.m. to 6:30 p.m.
· Remuneration: INR 15,000/- to INR 25,000/- per month (including a fixed remuneration and a variable bonus at 9:1 ratio along with 10% TDS deduction) + travel allowances as per HR policy.
· Contract duration: 10 months (with a potential extension of 2 years subject to performance)
· Legality of employment: Consultant
· Available joining dates: 1st May 2024 or 15th May 2024
· Having a laptop is mandatory for this role
Vue.js
AngularJS (1.x)
Angular (2+)
React.js
JavascriptRequired skills:
1. Backend : Core Java, Spring Boot, Micro services, Hibernate/JPA, Data Structure and
Algorithms and Restful Web Services
2. Front end : HTML, CSS, JavaScript, jQuery, Vue.JS, NuxtJS ,Vue-router, Vuex
3. Data base : MySQL
4. Version Control Tool : Git
5. Cloud Service : AWS
JOB DESCRIPTION
Commercial experience using the Full stack Java Development
Should be strong on basics of core Java - Basic Oops concepts, String,
Collections, Exceptions, Interface, Inheritance
Spring Family - Spring Boot, Spring Core
Experience in creating Micro service using REST & Spring Boot
Should be familiar with UI HTML, CSS, Java Script, Vue.JS framework
Hands on experience on Oracle or SQL Server database
Knowledgeable in AWS cloud.
Agile Experience: Should be able to understand Scrum ceremonies and able to
demonstrate experience on Agile
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and ensuring that all necessary information is collated prior to producing a solution
· Provide technical solutions in a professional manner and to agreed timeframes
· Ability to demonstrate product and technologies effectively to audiences of varied technical
knowledge
· Create and confidently deliver technical presentations internally and externally
· Deliver training on solutions and provide product support to channel partners and internal
stakeholders
· Create internal design configuration documentation including network diagrams with
technical explanations
· Work with Product Management to feedback on issues with current products and provide
input around new products
· Builds productive relationships internally and externally, fostering teamwork by keeping
colleagues updated on activities
· Perform technical development for bespoke solutions as part of a design and development
frame work
· Able to understand business drivers and risks involved to the customer
· Prepare comparison documents against competitors
· Sell technical solutions to the customer with professionalism and enthusiasm
· Provide accurate and timely management information, to include - activity reports, bid
reviews, project forecasts, KPI’s
· Adhere to the Company’s Quality and Business Processes
· To structure and produce compelling sales proposals/commercial and technical
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· To assume responsibility for running a bid team, where relevant
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Javascript
HTML/CSSReact.jsAngular (2+)
Build large scale web applications with Single Page Applications (SPA) architecture.
Experience to develop MV(C) based front end frameworks.
Experience with JavaScript, HTML, CSS.
Experience with JavaScript frameworks like Angular, preferably React.JS.
Good understanding of asynchronous request handling, partial page updates, AJAX and Redux.
Proficient with Chrome Developer Tools.
Additional Preferred Qualifications
Experience in Restful API services.
Experience in using performance, analytics and UX tools.
Experience with pull request process and contributing to OSS on github.com.
Experience with unit testing frameworks Mocha and Chai.
Experience with Jenkins.
Angular (2+)
jQuery1. ASP.Net Webforms , .Net Core 2.0
2. Angular 2 and above
3. HTML Javascript and JQuery skills
4. SQL Server 2012/2016
5. MVC and Design Patterns
6. Object-oriented analysis and design (OOAD)
7. Should have worked on at least one complete SDLC
8. Experience with Git.
Critical Gamechangers:
1. At least 1 live project using above tech stack
2. Strong analytical skills
3. Leadership/Mentoring skills
Key Responsibilities:
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2. Deliver within specified timelines and up to expected quality standards
3. Enhance Web applications as per client change requests
4. Perform root cause analysis to address issues reported
5. Liaise with peers, if required, and coordinate with other teams (DB, Testing,
Front-end) to ensure timely and qualitative delivery.
Data SciencePython
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Full Stack Developer - Averlon