infoline LLC
https://infoline.comAbout
Connect with the team
Company social profiles
Jobs at infoline LLC
The recruiter has not been active on this job recently. You may apply but please expect a delayed response.
Position : Database Programmer:
Job Description / Required Skills
- Strong experience in Database design for complex web and mobile application, including writing complex store procedures, function, triggers and ad-hoc queries.
- Hands-on development experience with T-SQL.
- Strong experience on Database designing, normalization, optimization and performance tuning.
- Experience in advanced SQL programming, problem-solving and analytical skills.
- Experience in security, troubleshooting and optimizing the performance of databases and stored procedures.
- Experience in Refactoring/troubleshooting existing databases as needed.
- Deep understanding of referential integrity and indexing.
- Assisting with production database issues and helping to troubleshoot and isolate the root cause of issues and provide issue resolution by interacting with Developers.
- Ability to estimate development tasks accurately and meet agreed upon deadlines.
- Understanding of code promotion, version control and QA procedures.
- Good Communication skills.
Technical Skills:
- MySql, MS-SQL, SQL Server Management Studio and SQL Server Profiler.
- PostgreSQL
- DCL, DDL, DML Scripts.
- T-SQL, SSRS and SSIS
- OS Environments: Windows XP/Windows 7, Windows Server 2003/2008
Experience : 3 to 4 years
Qualification : B. Tech/BE/MCA/MSC Computers
Location : Mumbai
The recruiter has not been active on this job recently. You may apply but please expect a delayed response.
The Role
The Project Manager will be responsible for ensuring all projects are delivered using a ‘best-practice’ project delivery approach and are delivered within the agreed scope, time, cost and quality.
Deliver high-quality shippable products as per the scope of the program. He/She will understand the key requirements and scope of the project working with the Product Owner and Business stakeholders.
How You Will Make an Impact:
- Understand how the product works and how it is used by customers.
- Apply strong engineering principles to drive the development and delivery of the Hotfix and minor release. This role has the ultimate responsibility to manage customer satisfaction and team engagement.
- Technically hands-on and support and guide the team members in solutions to customers and driving the best engineering practices for developing software.
- Implement the Agile frameworks in its entirety in the capacity as a flow manager. Ensure the development teams are practicing the core agile principles
- Establish clear ownership for project tasks, ensure that team members have the tools needed and provide timely feedback.
- Report (or contribute in preparing the status report) to the Project Steering Committee as per the schedule and agreed-upon metrics. Track progress and review project tasks to meet project deadlines.
- Assess project issues and identify solutions to meet productivity, quality, and customer goals.
- Timely Interaction with customers on/ off-site to troubleshoot issues, suggests workarounds.
- Should be able to guide/work with the technical team for quicker resolutions and achieve productivity goals for the team.
- Should be able to drive initiatives for productivity and ticket resolution quality improvement.
- Work on providing innovative ideas to improve ticket closure quality.
- Should suggest functionality in the platform to provide ways to improve turn around time for tickets
- Should drive and provide efficient ways for resolution/fixes of common issues across the customers.
- Propose ways to reduce overall tickets, operational efficiencies, and features for product to reduce the support tickets
- Should suggest better implementation for product based on usage on Production
- Should be able to suggest/implement the optimum process for a ticket raised to fix on PROD cycle
- Propose optimum process across departments at interfacing points, do regular ticket analysis and fine-tune the process
- Work on increasing supportability to product, Lead on RED account working with various departments/stakeholders.
- Ensuring Ticket Hygiene with Goal of SLA adherence. Problem and backlog management
- Contribute to knowledge base articles for both customer and internal staff to reduce troubleshooting time and drive faster issue resolution.
- Own large customers for day to day interactions with customers as required. Ensure SLAs are adhered to the accounts
- Ensure successful transition from SE, have regular connection with customers team management and attrition management.
People Management & Recruitment:
- Recruit and manage the team - Coach and Mentor the team members on career growth including performance management discussions. Be the evangelist for a high-performance culture
- Responsible for Resource planning & Optimization driving with utilization to timely deliverables.
- Should engage the team with team building and motivational activities.
What You Bring to the Team:
- 5-7years of solid experience in software product development. Should be in a manager role for at least 4+ years.
- Bachelor’s Degree in IT or Computers Engineering or equivalent degree in Computer Science
- Demonstrated understanding of Project Management processes, strategies and methods
- Experience mentoring, coaching and developing rising talent in the technology department
- Excellent time management and organisational skills and experience establishing guidelines in these areas for others
- Strong sense of personal accountability regarding decision-making and supervising department teams
- Experience working in a high-level collaborative environment and promoting a teamwork mentality
- Managerial experience applying analytical thinking and problem-solving skills
- Ability to predict challenges and seek to proactively head-off obstacles
- SCRUM, APM and other agile certificates will be nice to have
Technical Ability:
- Should have experience in transitioning projects (Development and Maintenance).
- Past experience in Building and Managing high-performance teams.
- Exposure to the SAP Platform
- Strong Working Experience in JIRA
- Should have prior development background along with current support role.
- Strong and proven background with experience in Troubleshooting on the Mobile platform
- Knowledge and/or experience with widely successful Agile techniques: Scrum and Kanban.
- Strong orientation towards Technical and functional aspects of the product.
- Strong influencing skills and ability to prioritize the backlog.
- Understanding of customer support processes and tools.
Similar companies
About the company
We’re a UI/UX design company, super-powering businesses by crafting simple & delightful digital experiences.
We are designers, artists, creators, researchers, visualizers and observers; well a bunch of driven individuals with creative minds, working together as User Interface and User Experience Designers!
At Monsoonfish, we believe in working in an environment that suits each teammate, makes them feel comfortable and encourages them to become a better version of themselves at work and beyond. Our agency culture is open, liberal, accepting, outgoing, driven, focused, and the one that values work-life balance.
Jobs
9
About the company
About Pendo
Pendo is a leading product experience and software analytics platform that helps companies understand how users interact with their software and improve those experiences. It operates in the product analytics and digital adoption space, enabling organizations to combine analytics, in-app guidance, and user feedback in one unified platform.
Pendo – Key Highlights
- Founded in 2013, headquartered in Raleigh, North Carolina
- Serves 14,000+ companies globally
- Processes 20B+ daily events and supports 1B+ users
- 850+ employees across global offices
- Raised $350M+ total funding from investors like General Atlantic, Tiger Global, and Sapphire Ventures
Chisel was acquired by Pendo in 2026, marking a key milestone in its journey. The acquisition strengthens Pendo’s push into AI-driven product experience, with Chisel’s agentic capabilities becoming a core part of Pendo’s broader platform vision.
Chisel Labs is an AI-powered product management platform built to help product teams move faster and make better decisions. It operates in the product management and AI SaaS space, bringing feedback, roadmapping, and documentation into a unified system of record.
At its core, Chisel functions as an AI PM Agent, automating workflows like PRDs, research, and feedback analysis - allowing teams to focus on strategy, prioritization, and product outcomes.
About Chisel
Chisel is a lean, globally distributed team with presence across the US and India. The team operates at the intersection of AI, product management, and enterprise SaaS, with a strong emphasis on ownership, speed, and building for real-world product teams at scale. Post-acquisition, the team is now part of Pendo’s broader organization.
🏆 Milestones
- Founded in the early 2020s as a next-gen product management platform
- Built one of the early AI-native PM agents for automating product workflows
- Grew adoption across global teams with integrations like Jira, Salesforce, and Zendesk
- Achieved strong product recognition across PM tooling ecosystems
- Acquired by Pendo (2026) to accelerate AI innovation in product experience
Jobs
7
About the company
Welcome to Neogencode Technologies, an IT services and consulting firm that provides innovative solutions to help businesses achieve their goals. Our team of experienced professionals is committed to providing tailored services to meet the specific needs of each client. Our comprehensive range of services includes software development, web design and development, mobile app development, cloud computing, cybersecurity, digital marketing, and skilled resource acquisition. We specialize in helping our clients find the right skilled resources to meet their unique business needs. At Neogencode Technologies, we prioritize communication and collaboration with our clients, striving to understand their unique challenges and provide customized solutions that exceed their expectations. We value long-term partnerships with our clients and are committed to delivering exceptional service at every stage of the engagement. Whether you are a small business looking to improve your processes or a large enterprise seeking to stay ahead of the competition, Neogencode Technologies has the expertise and experience to help you succeed. Contact us today to learn more about how we can support your business growth and provide skilled resources to meet your business needs.
Jobs
438
About the company
Jobs
8
About the company
RockED is the premier people development platform for the automotive industry, supporting the entire employee lifecycle from pre-hire and onboarding to upskilling and career transitions. With microlearning content, gamified delivery, and real-time feedback, RockED is educating the automotive
workforce and solving the industry's greatest business challenges.
The RockED Company Inc. is headquartered in Florida. Backed by top industry experts and investors,
we’re a well-funded startup on an exciting growth journey. Our R&D team (Indian entity) is at the core
of all product and technology innovation
Our India R&D team, which is in Bangalore (Office in Church Street), leads all product and technology innovation, and we’re now expanding this team.
AI will play a key role in improving intelligence, personalization, and overall user experience across the platform.
Jobs
5
About the company
Jobs
1
About the company
Vahan is a pioneering AI-powered recruitment platform founded in 2016, dedicated to transforming how businesses hire blue and grey-collar workers in India. Based in Bengaluru, the company has developed an innovative AI chatbot technology that efficiently connects job seekers with leading employers like Zomato, Swiggy, Flipkart, and Uber.
What sets Vahan apart is its impressive reach across 480+ cities in India and its ability to tap into a massive workforce of 300M+ blue-collar workers. Backed by prestigious investors including Y Combinator, Khosla Ventures, and Airtel, the company has raised significant funding, including a recent $10M Series B round in 2024. Vahan's technology-driven approach has revolutionized traditional hiring processes, making it faster and more efficient for businesses to scale their workforce while simultaneously creating better employment opportunities for India's massive blue-collar workforce.
Jobs
0
About the company
Jobs
1
About the company
Jobs
1
About the company
At Baxture, we're pioneers in crafting innovative IT solutions designed to elevate businesses to new heights. With a relentless focus on quality and a dedication to customer success, we specialize in delivering tailored technology solutions that drive efficiency and foster growth. Our dynamic team of experts is committed to staying ahead of the curve, ensuring that our clients always benefit from the latest advancements in the industry. While our roots lie in the vibrant tech hub of Austin, Texas, our influence spans across continents, with a significant presence in Pune and Kashmir. With a diverse team spread across these locations, we bring together the best minds to drive innovation and deliver unparalleled results.
Jobs
2
