HR Business Partner (HRBP)

Criteria

Mandatory

Strong Senior Business & Data Analyst Profile with deep experience in sales incentives and compensation analytics

Mandatory (Experience 1) – Must have 3+ years of experience in a Business analyst/Data analyst/Product analyst role with atleast 2+ years in BFSI/Fintech/B2B SaaS domain handling incentives or commissions

Mandatory (Experience 2) – Must have hands-on experience managing sales commissions, incentives, or variable pay programs (CRM administration alone is not sufficient).

Mandatory (Experience 3) – Must have worked independently on analytical workstreams, from problem framing through to stakeholder presentation.

Mandatory (Tech skill 1) – Must have deep proficiency working with complex, large, messy sales and incentives datasets (commission plans, quota structures, channel programs, and payout workflows)

Mandatory (Tech skill 2) – Must have a solid understanding of how commission plans are structured, how channel incentives differ from direct sales comp, and why calculation accuracy and auditability matter.

Mandatory (Tech skill 3) – Must have advanced Excel skills — building models from scratch, nested formulas, pivot tables, and strong calculation accuracy.

Mandatory (Tech skill 4) – Must have a track record of translating business requirements into precise product requirements, bridging business stakeholders and product/engineering teams.

Mandatory (Communication) – Must have clear written and verbal communication with both technical and non-technical stakeholders.

Mandatory (Domain) – Must have prior exposure to BFSI/Fintech/B2B SAAS platforms dealing with Sales Performance Management (SPM), Incentive Compensation Management (ICM), or channel incentives (commission automation, quota & territory planning, gamification, or channel partner loyalty).

Mandatory (Note): The compensation is inclusive of variable (Exact breakdown is subjective to each candidate)

We are looking for an experienced Customer Success Executive (CSM) to join our team. The ideal candidate will be responsible for key account management, upselling, cross-selling, handling escalations, and ensuring customer satisfaction.

Roles and Responsibilities:

● Key Account Management: Serve as the primary point of contact for assigned key accounts, ensuring smooth communication and excellent service delivery.

● Upselling & Cross-Selling: Identify opportunities to expand product adoption within existing accounts and drive revenue growth.

● Customer Retention & Satisfaction: Build strong, long-term relationships with clients, ensuring they derive maximum value from our products/services.

● Handling Escalations: Act as a problem-solver by addressing client concerns promptly and effectively, ensuring a seamless resolution process.

● Client Advocacy: Serve as the voice of the customer within the organization, providing feedback to internal teams to enhance the customer experience.

● Data-Driven Insights: Monitor key customer success metrics and proactively take measures to improve engagement and satisfaction.

● Collaboration: Work closely with sales, product, and support teams to enhance overall customer experience and drive business growth.

WHAT WILL YOU NEED TO SUCCEED?

● Experience: 3+ years of experience in a Customer Success, Account Management, or Client Relations role in a B2B or SaaS environment.

● Communication Skills: Exceptional verbal and written communication skills with the ability to engage and influence key stakeholders.

● Client Handling Expertise: Proven track record of managing enterprise clients, resolving escalations, and driving business value.

● Sales Acumen: Experience in upselling, cross-selling, and identifying new opportunities within existing accounts.

● Problem-Solving Skills: Ability to think critically and address client concerns efficiently.

● Tech-Savvy: Familiarity with CRM tools and customer success platforms is a plus.

● Team Handling: Experience in managing and mentoring a team to ensure high performance and effective client service.

Location: Indiranagar Bangalore

Job Summary:

We are looking for a skilled and motivated Python AWS Engineer to join our team. The ideal candidate will have strong experience in backend development using Python, cloud infrastructure on AWS, and building serverless or microservices-based architectures. You will work closely with cross-functional teams to design, develop, deploy, and maintain scalable and secure applications in the cloud.

Key Responsibilities:

• Develop and maintain backend applications using Python and frameworks like Django or Flask
• Design and implement serverless solutions using AWS Lambda, API Gateway, and other AWS services
• Develop data processing pipelines using services such as AWS Glue, Step Functions, S3, DynamoDB, and RDS
• Write clean, efficient, and testable code following best practices
• Implement CI/CD pipelines using tools like CodePipeline, GitHub Actions, or Jenkins
• Monitor and optimize system performance and troubleshoot production issues
• Collaborate with DevOps and front-end teams to integrate APIs and cloud-native services
• Maintain and improve application security and compliance with industry standards

Required Skills:

• Strong programming skills in Python
• Solid understanding of AWS cloud services (Lambda, S3, EC2, DynamoDB, RDS, IAM, API Gateway, CloudWatch, etc.)
• Experience with infrastructure as code (e.g., CloudFormation, Terraform, or AWS CDK)
• Good understanding of RESTful API design and microservices architecture
• Hands-on experience with CI/CD, Git, and version control systems
• Familiarity with containerization (Docker, ECS, or EKS) is a plus
• Strong problem-solving and communication skills

Preferred Qualifications:

• Experience with PySpark, Pandas, or data engineering tools
• Working knowledge of Django, Flask, or other Python frameworks
• AWS Certification (e.g., AWS Certified Developer – Associate) is a plus

Educational Qualification:

• Bachelor's or Master’s degree in Computer Science, Engineering, or related field

Greetings!!!

We are hiring for the position of "Starlims Developer" for one of the IT MNCs.

Exp: 5.5 - 12 yrs

Loc: PAN India

Skills: Starlims, Starlims developer, SQL

Job Description:

1. Need only Starlims developer.
2. Candidate should have Experience in SSL(Starlims Scripting Language).
3. Candidate should have Experience in DB Design- Optimization- MS SQL, and web services.

We are seeking a skilled and motivated Java Developer to join our software development team. You will be responsible for designing, developing, and maintaining Java-based applications and software solutions. The ideal candidate will have a strong understanding of Java programming, object-oriented design, and software development best practices.

Responsibilities:

• Design and Development:
• Participate in the full software development lifecycle, from requirements gathering to deployment and maintenance.
• Design and implement Java-based applications, ensuring high quality, maintainability, and performance.
• Write clean, well-documented, and efficient code.
• Develop and maintain APIs and web services.
• Integrate applications with databases, third-party systems, and cloud services.

Responsibilities

• Handling customer queries via any support channel

• Approach all queries with customer centric attitude

• Offering exceptional customer service and satisfaction

• Help build and improve processes

• Adhere to set standards of TAT and SLA

• Demonstrates customer empathy during all interactions with customers.

Candidate Requirements

• 1 to 5 years’ experience in a customer support role

• Can handle verbal and non-verbal process (chat, email, phone)

• Excellent interpersonal skills

• Excellent written and oral communication skills in English and Hindi

• A quick learner

• Ability to make high quality decisions & Multi task.

Language Proficiency: English (Fully proficient), Hindi (working proficiency), Marathi & Telegu( limited working proficiency), Tamil & Kannada ( Elementary proficiency)

We @Cerebry are an edtech startup and making world's First AI based truely Adaptive Platform. Our API generates Mathematics Questions on the fly as per student's performance.There are some time some erros in Questions Generated.So we need people who are smart in Mathematics and good in logic.

Thanks

• must have experience in Java, Spring Boot, Microservices , Kafka, API
• Developing applications that demand high availability and concurrency.
• Good understanding of DevOps concepts and processes
• Ability to write structured and well documented code
• Good knowledge of working with third-party dependencies and debugging dependency conflicts.
• Knowledge of Unit Testing and Build tools.
• Team Leading & Mentoring for Senior Developers
• Retail domain experience is added advantage.