We’re looking for a Sr.BA – UX who will be responsible for identifying and defining product feature requirements and helping to determine solutions to meet business needs or resolve business problems. You will focus on growing and developing the end services offered by our existing clients. You will also build business cases for the prospective clients and thereby demonstrate the value proposition of our products.
In this role, you will closely work with our Clients, Directors and Thence Team.
Duties & Responsibilities
Business Function
- Understands business strategy and goals by studying the business function, collaborating with the client and gather business requirements.
- Documentation of formal requirements, use cases, user stories, User Journey which ensure that the UX solutions proposed are fit for purpose, meet business needs and are operationally sustainable.
- Collaborate with UX team members to maximize and leverage the understanding of business functional and non-functional requirements.
- Manages the progress of projects by tracking activity, resolving issues, and recommending actions; Provides senior management and client stakeholders with regular updates on deliverable timeline and project status.
Team Function
- Complete ownership of project delivery, utilising the available resources
- Hiring quality talent to the team, evaluating assignments, taking interviews
- Help groom in-house talent to become leaders by constant guidance and feedback
- Manage multiple resources on reporting relationship, evaluating performance, handling appraisals
Competencies
- Collaborating on user experience planning
- Consulting with clients and a range of team members
- Researching interaction design trends and apply to deliverables
- Researching technology trends that apply appropriately for a given project
- Creating/designing wireframes, process flows, user personas, and journey maps
- Use storyboarding, task analysis, and user research tasks to capture and develop user requirements
- Conducting user research activities such as usability testing, ethnographic research, card sorts, and surveys
- Analyze web analytics to generate meaningful usage insights.
Skills Required
- Working with business to identify opportunities for improvement in business operations and processes through facilitation, elicitation, visual modelling and critical thinking
- Ability to effectively conduct requirements gathering sessions and concisely documenting the outcome
- Understanding of the business requirements, capture and track the details required to produce the end product, and document same in the form of user stories / use cases and process flow maps, content matrix
- Strong analytical and problem-solving skills and a self-starter.
- Ability to take initiative and proactively offer suggestions and resolutions.
- Proactive problem solver who, handle multiple complex projects and tasks.
- Great communication skills; the ability to clearly explain design decisions and process to anyone in the company.
- Entrepreneurial mindset and self-starter who actively seeks ways to improve the customer experience.
- Excellent verbal and written communication skills.
Skill Sets
- Agile Methodologies
- Scrum
- Client Handling
- Resource Planning
- Project Management
- Business Analysis
- Requirement Gathering
- Wireframes
- Work Breakdown Structure
- Team Management
The ideal candidate will be an inspiring and confident team player with:
- Bachelors or Masters Degree in Management (desirable)
- Above 4+ years of Business Analysis/Project Management experience in UX environment (desirable)
Thence is a dedicated Digital UI/UX Design Agency with emphasis on Deep User Research, Lean UX Design Methodology, and Continuous Optimization.
Our proprietary user-centric KaiXen framework progressively improves the User Experience of your digital assets.
Working with Start-ups, Small & Medium Businesses, and Enterprises across the globe, our UI/UX solutions span Web and Mobile Apps, Websites, AR/VR, and Chat/Voice applications.
With a mission to enable every business to offer the best of User Experience, our vision is to empower the next billion with usable technology.
Founded as WinkTales in 2012, Thence started as a niche UX Design Studio and has since transformed to offer full-cycle UX Solutions.
We are a Clutch.co Global Top 15 UI/UX Design Agency.
Services:
UX Design | UI Design | UX Research | Interaction Design | UI Development | UX Testing | UX Audit | AR/VR Experiences | UX Life Cycle Management | UX Lab
Please check about the company, our work and culture at http://www.thence.co" target="_blank">www.thence.co
- Clutch Global Top 15 UI/UX Design Agency & ranked #2 in India
- Accelerated learning environment amongst talented team members
- Culture that promotes challenging oneself & continuous improvement
- Perks & Employee friendly policies
- End- to-end Ownership given to team members
About Thence
Thence is a dedicated Digital UI/UX Design Agency with emphasis on Deep User Research, Lean UX Design Methodology, and Continuous Optimization.
Our proprietary user-centric KaiXen framework progressively improves the User Experience of your digital assets.
Working with Start-ups, Small & Medium Businesses, and Enterprises across the globe, our UI/UX solutions span Web and Mobile Apps, Websites, AR/VR, and Chat/Voice applications.
With a mission to enable every business to offer the best of User Experience, our vision is to empower the next billion with usable technology.
Founded as WinkTales in 2012, Thence started as a niche UX Design Studio and has since transformed to offer full-cycle UX Solutions.
We are a Clutch.co Global Top 15 UI/UX Design Agency.
Services:
UX Design | UI Design | UX Research | Interaction Design | UI Development | UX Testing | UX Audit | AR/VR Experiences | UX Life Cycle Management | UX Lab
Please check about the company, our work and culture at https://www.thence.co/about-us/">www.thence.co
- Clutch Global Top 15 UI/UX Design Agency & ranked #2 in India
- Accelerated learning environment amongst talented team members
- Culture that promotes challenging oneself & continuous improvement
- Perks & Employee friendly policies
- End- to-end Ownership given to team members
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What you’ll be doing:
LiteStore is seeking a dynamic and driven Management Trainee to join our passionate team. This role offers a unique opportunity to work closely with the company's founders, contributing to the strategic initiatives that drive LiteStore's growth and success. As a Management Intern, you will gain invaluable insights into the world of innovative retail, D2C brands, digital-to-physical brand transitions, and building strategic initiatives.
Responsibilities:
- Collaborate directly with LiteStore's Strategic Initiatives Team to support their day-to-day activities and strategic priorities.
- Conduct in-depth research and analysis on market trends, competitor landscape, and potential growth opportunities to inform decision-making.
- Assist in preparing and refining presentations, reports, and documentation for internal and external stakeholders.
- Participate in brainstorming sessions, idea generation, and strategic planning discussions.
- Help coordinate and manage special projects, events, and initiatives that align with LiteStore's vision and goals.
- Liaise with cross-functional teams, including Projects, Operations, Finance and Business Development, to drive efficient and effective execution of key projects.
- Provide administrative support, including calendar management, scheduling meetings, and handling communication on behalf of the Team.
- Maintain confidentiality and professionalism while handling sensitive information and high-level interactions.
Qualifications:
- Currently pursuing a Bachelor's or Master's degree in Engineering, Business Administration, Entrepreneurship, Marketing, or a related field.
- Strong passion for entrepreneurship, retail innovation, and the startup ecosystem.
- Excellent research, analytical, and problem-solving skills.
- Exceptional written and verbal communication abilities.
- Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint).
- Highly organized with a keen eye for detail and the ability to manage multiple tasks simultaneously.
- Self-motivated, proactive, and able to work independently as well as collaboratively in a fast-paced environment.
- Professional demeanor, strong interpersonal skills, and the ability to interact with individuals at all levels.
- Prior internship experience in a startup, entrepreneurship, or business-related role is a plus.
Location: Rajarhat, Kolkata
Experience: 8 years and above
Salary: upto 15 lakhs
Qualification: B. Tech/ B.E./ MBA
Responsibilities:
- Assess change proposals and define solutions to help the organization to achieve its goals.
- Discover, organise and clarify business needs and review/produce applications for change.
- Prioritize requirements from various stakeholders.
- Technical documentation.
Skills:
- 4 - 5 years experience in technical documentation.
- Sound knowledge and experience with Agile.
- Experience in app making and web programming.
0 - 2 years of experience in business analysis and product development of mobile or web applications
• Working with the stakeholders to formulate and define the Product Vision and Roadmap
• Developing requirements and use cases for business process flows
• Facilitating the definition of project scope, goals, and deliverables
• Managing the Product Backlog and its refinement
• Converting the requirements to Epics and user stories along with specifying the acceptance criteria
• Managing the prioritization of work in Product Backlog based on Product Roadmap
• Coordinating with cross-functional development team to impart requirement understanding including collaboration with the QA team on test cases
• Engaging with the stakeholders on project progress, required reports and value delivery
Company Name: i-Lanam Technologies
i-Lanam was established in the year 2020 with an insight to provide a
competitive approach towards application development to deliver the best quality applications at the cheapest of the prices. Looking at the need to have a company that can understand the ownership of the application output some quality developers came together to establish this company
Canada Office
182 Central Ave, 3, London, Ontario N6A 1M7, CA
Ahmedabad Location
417 SHIVALIK SHILP Iscon Cross Road, 4th Floor, Ahmedabad, Gujarat 380015, IN
Profile: Business Analyst
Job Description:
• Communicate with clients through E-mail/Skype or through any other medium and finalize the scope of the project.
• Experience in wireframe, website flow creation, documentation, FRD and flow charts creation.
• Team management and task allocation.
• Excellent communication skills in the English language.
• Expert planning and project monitoring skills
• Good listening and questioning skills.
• Should be proactive in order to make the project a success.
Keywords Communication Skill, Wireframing, Documentation, FRD
- Work with clients and end-users to gather, understand, and define business requirements
- Should have Experienced in a Salesforce implementation through the full Software Development Lifecycle
- Develop user stories and to-be process flows to support the design and development of Salesforce solutions for our clients
- Work collaboratively with team members to design a solution that will meet a client's business requirements and fulfill user stories.
- Collaborate with developers to test and verify that solutions will meet the business requirements
- Participate in key meetings with clients and should have prior experience of working with them on-site including requirement sessions, system demos, user acceptance testing, and end-user training.
- Salesforce Admin Certification and one Consulting Cloud Certification (Sales, Service, or Community.
- In this role, the analyst is expected to have exemplary communication and documentation skills.
- Constructs forecasts, recommendations, and document Business Related Document based on business data and Salesforce knowledge
- Experience in Business analytics, well versed with sales/marketing analytical tools.
- Experience in business consulting is a plus.
- Proven experience in sales, client communication, negotiation, marketing, data analysis, and project management.
- Good in Business Development, Marketing Operations, Sales, Product Management, Competitive Analysis, Market Research.
- Experience in project management is a plus.
- Regular at maintaining a timesheet.
- Will need to develop proficiency in Hubspot, Asana, Google Documents.
- Proficient in Analytical tools (Power BI, Tableau, etc).
- Proficient in Microsoft Office suite (Outlook, Excel, Word, PowerPoint, etc.), Google docs.
- Excellent business communication and writing skills.
- Excellent at web research and educating one-self about different topics.
- High aptitude in managerial skills.
- Ability to handle the intense workload, pace, and training timelines.
- Identifying and addressing operational, financial, and technological risks within the business.
- Maintaining, testing, and improving business and systems operations.
- Building and maintaining relationships with key stakeholders.
- Identifying and capitalizing on improvement opportunities.
- Identifying innovative ways to increase customer satisfaction.
- Evaluating the performance of project teams to ensure that targets and deadlines are met.
- Communicating ideas and viewpoints to senior management.
- Acting as a liaison between business and IT groups.
- Supervising the design of new products and evaluating how these will perform on the market.
- Creating monthly performance reports.
- Maintain a timesheet regularly.
- Be proficient in MS office.
- Develop proficiency in Hubspot, Asana, Google Documents.
- Have excellent Email Communication Skills.
- Have excellent at web research and education one-self about different topics.
- Have high Aptitude and Strong Analytical Skills.
- Be good in Competitive Analysis & Online Research.
- To handle the intense workload, pace and training timelines.
- Have strong written, verbal and collaboration skills.
- Have fluency in Microsoft Office suite (Outlook, Excel, Word, PowerPoint, etc.), Google docs, Data Entry.
1.Demonstrating the product features to new customer (Online or Onsite)
2.Product show cases to client team during Implementation or after GoLive (after releasing the feature in Live).
3.Preparation of Business Case Document & coordinating with client or vendor team to understand the business objective or business need
4.Preparation of Business Requirement Document (BRD), Functional Specification Document (FSD) and Software Requirement Specification (SRS) along with sign-off from client team.
5.Designing Wire Frames & Prototype Documents along with sign-off from client team.
6.Regular follow-ups on any pending sign-off’s from stakeholders.
7.Regular follow-ups with Dev Team to complete the pending requirements.
8.Responsible for preparation of Use Case Document in collaboration with Testing team
9.Follow-up with client on further clarifications on requirements along with any additional information.
10.Scheduling the meetings with Client & Dev team for any technical clarifications
11.Responsible to maintain Requirements Tracker & ensure updating the same on daily basis or Weekly basis for project status reporting to Management
12.Responsible to maintain Work Tracker on BRD, FSD, Prototype or any other document & ensure updating the same on daily basis or Weekly basis for status reporting to Management
13.Validating the requirements as per BRD, SRS, FSD or Prototype or any other business document & ensure the readiness of the system.
14.Responsible for requirements verification – Functional or Regression Testing (if necessary)
15.Preparation of Release Notes & sharing the same with Client.
16.Handing over the user manuals
17.Regular follow-ups with Dev Team on pending tickets or issues raised by Client team.
18.Answering Request for Proposal (RFP) & Request for Information (RFI).
19.Preparation of Solution Approaches (applicable for New & Maintenance projects), Proposal Document (Applicable for Maintenance projects).
20.Preparation of Business Presentations (Power-Point Presentations) or Project Status Meeting presentations.
21.Preparation of Brochures
22.Responsible to answer Magazine or Interview Questions shared by Media