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Job Description – HR Business Partner
We are seeking an experienced and results-driven HR Business Partner to align our HR initiatives and functions with business objectives and business needs. Duties for the HR Business Partner will include aligning staff to business objectives, recruiting the right talent, enhancing staff performance, supporting employee development, enhancing recruitment efforts, planning strategic HR initiatives, running orientation and onboarding processes, communicating role expectations, designing succession plans, maintaining staff relations, updating policies and practices, and overseeing wellness and health initiatives. Your experience in human resources management will aid our organization in adding value to overall business objectives, providing HR solutions, resolving personnel grievances, retaining a talented workforce, and ensuring compliance with regulations.

About the company :

- Provides free and subscription-based website and email services hosted and operated at data centres in Mumbai and Hyderabad.

- Serve global audience and customers through sophisticated content delivery networks.

- Operate a service infrastructure using the latest technologies for web services and a very large storage infrastructure.

- Provides virtualized infrastructure, allows seamless migration and the addition of services for scalability.

- Pioneers and earliest adopters of public cloud and NoSQL big data store - since more than a decade.

- Provide innovative internet services with work on multiple technologies like php, java, nodejs, python and c++ to scale our services as per need.

- Has Internet infrastructure peering arrangements with all the major and minor ISPs and telecom service providers.

- Have mail traffic exchange agreements with major Internet services.

Job Details :

- This job position provides competitive professional opportunity both to experienced and aspiring engineers. The company's technology and operations groups are managed by senior professionals with deep subject matter expertise.

- The company believes having an open work environment offering mentoring and learning opportunities with an informal and flexible work culture, which allows professionals to actively participate and contribute to the success of our services and business.

- You will be part of a team that keeps the business running for cloud products and services that are used 24- 7 by the company's consumers and enterprise customers around the world. You will be asked to contribute to operate, maintain and provide escalation support for the company's cloud infrastructure that powers all of cloud offerings.

Job Role : 

- As a senior engineer, your role grows as you gain experience in our operations. We facilitate a hands-on learning experience after an induction program, to get you into the role as quickly as possible.

- The systems engineer role also requires candidates to research and recommend innovative and automated approaches for system administration tasks.

- The work culture allows a seamless integration with different product engineering teams. The teams work together and share responsibility to triage in complex operational situations. The candidate is expected to stay updated on best practices and help evolve processes both for resilience of services and compliance.

- You will be required to provide support for both, production and non-production environments to ensure system updates and expected service levels. You will be required to specifically handle 24/7 L2 and L3 oversight for incident responses and have an excellent understanding of the end-to-end support process from client to different support escalation levels.

- The role also requires a discipline to create, update and maintain process documents, based on operation incidents, technologies and tools used in the processes to resolve issues.

QUALIFICATION AND EXPERIENCE :

- A graduate degree or senior diploma in engineering or technology with some or all of the following:

- Knowledge and work experience with KVM, AWS (Glacier, S3, EC2), RabbitMQ, Fluentd, Syslog, Nginx is preferred

- Installation and tuning of Web Servers, PHP, Java servlets, memory-based databases for scalability and performance

- Knowledge of email related protocols such as SMTP, POP3, IMAP along with experience in maintenance and administration of MTAs such as postfix, qmail, etc will be an added advantage

- Must have knowledge on monitoring tools, trend analysis, networking technologies, security tools and troubleshooting aspects.

- Knowledge of analyzing and mitigating security related issues and threats is certainly desirable.

- Knowledge of agile development/SDLC processes and hands-on participation in planning sprints and managing daily scrum is desirable.

- Preferably, programming experience in Shell, Python, Perl or C.

JD for Project Coordinator

Ø  Familiar with project management tools -JIRA/ MS Project

Ø  Should have POS acquiring background/payments domain

Ø  Excellent Communication  skills and should be able to communicate with Vendors/banks/internal teams

Ø  Adept at presentation skills using PowerPoint, Google Slides

Ø  Result oriented Coordination leading to better productivity

Ø  Adaptable & astute

Ø  Ability to meet deadlines

Ø  Proficient in excel

Ø  Ability to build strong relationships

We are looking for a Business Development Manager/Relationship Manager to build and preserve trusting relationships with our customers.    

Introduction & Acquisitions of new partners - Individual /Corporate clients and meeting the required revenue targets expected from the role & it will be an individual contributor. Self-accelerating & result oriented Adapt acquired knowledge in Change Management.

All possible new prospect partners - INDIVIDUAL /CORP clients in the city.

Duties & Responsibilities -

• Dialogue with our clients to understand their business objectives and challenges
• Analyze partners' data and provide strategic recommendations to clients
• Monitor user reservations and partner promotion
• Build efficiency in support processes for improving partners side experience
• Resolve operational problems on the partners' side within a specified time
• Attend meetings with partner facilities for orientations, resolving issues & relationship building.
• Handle invoicing, including calculation of recharges done
• Serve as the one-point contact for the sales team for all reservations and schedule of the activities.

 

Required Skills:

• 1-5 years of relevant experience    
• Positive, can-do, roll-up-your-sleeves, self-starter mindset and attitude.
• Highly organized, multi-tasking skills with strong attention to detail.
• Strong work ethic with a relentless desire to go above and beyond.
• Excellent time management skills and ability to work under pressure
• Strong communication and interpersonal skills

JD:- Responsible to manage/support all the current IT applications including websites. - Design and architect of new changes to discuss with our IT team for new product enhancement, the impact analysis and then discuss the design of it. - Keep in mind to make the design very user friendly and it should be very easily understandable to end-users. - Scalability, security and performance of our platform. - Work closely with the Management and set both short- and long-term technical goals. - Managing Project scope and change requests (CR) - Guiding the team in defining technical architecture of their projects, including working with them to finalize the DB schema. - Planning and allocating work with the team. - Leading and participating in meetings at the operational and project level, and providing continuous feedback on project status and track the progress of milestones.- Manage high priority tasks, enhancements and/or bugs related to assigned projects.- Create and maintain comprehensive project documentation.- Should have good Knowledge of Server and AWS Console.- Build and maintain working relationships with team members, vendors, and other departments involved in the projects.- Should be able to perform code analysing and reading exercises of projects.Essential Skills :- Educational Qualifications: Bachelors and Masters In computer science. - Expert level PHP, OOPs, Laravel and Cake PHP framework, MVC, Design Patterns and MySQL. - Expert-level DB design and Optimizing MySQL Queries and databases to improve the performance.- Feels comfortable using XHTML, XML, HTML5, CSS3, SaSS, jQuery, Ajax, Angular, mod-rewriting. - Have experience with REST API, JSON, SOAP, Node and any ETL tool is a plus. - Expert-level Server management and AWS Console. - Proactive, goal-oriented, reliable and should have a self-structured way of working. - Experience working in a team development setting, using source code control - Experience with both front end and back end development Experience in the following areas.- Experience with developing reporting interfaces (charts, data grids, filters, exporting)

Position: Telesales Executive (Outbound Call & Mail Process) Location: Mumbai Job Description: Handling outbound calls from various platforms/portals, explaining the product, documentation, analysing and uploading data for creation of doable leads. 1) Client Co-ordination for all loan enquiry of Customers (calling various clients for loan applications, calling sales agents for generating new leads, follow up for documents, updating the sales agents and aggregators regarding pending loan application cases) 2) Efficiently making outbound calls or B2B calls, lead generation, data validation and managing database. 3) Understanding the customer needs & building positive relationships with customers. 4) Follow up with Clients for loan applications and related documents. 5) Processing of loan applications of customer across India 6) Sending mails to our customers, once all the documents are received updating respective department for the same. 7) MIS maintaining Skills: 1) Excellent Communication Skills 2) Good Interpersonal Skills 3) Networking Skills 4) Should be enthusiastic and a team player Experience: Graduate Fresher’s or 1-2 Years in Tele sales, Telecalling or Client handling Profile in Banking or Non-banking industry. Preferably having worked on outbound calls in a financial services space (lending, mutual funds, insurance, etc) Preferred SME Working Capital & Business Loan Product Experience

The profile will be as follows:- 1) He needs to execute demo's/orders sent by the sales guys. 2) Campaign execution. 3) Billing 4) Assisting sales guys in filling up tenders. 5) Solving queries of clients and the sales team. 6) Following various sales processes He/she should have good interpersonal skills, should have command over English language, should have basic knowledge of excel.