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As a Senior Analyst you will play a crucial role in improving customer experience, retention, and growth by identifying opportunities in the moment that matter and surfacing them to teams across functions. You have experience with collecting, stitching and analyzing Voice of Customer and CX data, and are passionate about customer feedback. You will partner with the other Analysts on the team, as well as the Directors, in delivering impactful presentations that drive action across the organization.
You come with an understanding of customer feedback and experience analytics and the ability to tell a story with data. You are a go-getter who can take a request and run with it independently but also does not shy away from collaborating with the other team members. You are flexible and thrive in a fast-paced environment with changing priorities.
Responsibilities
- Stitch and analyze data from primary/secondary sources to determine key drivers of customer success, loyalty, risk, churn and overall experience.
- Verbalize and translate these insights into actionable tasks.
- Develop monthly and ad-hoc reporting.
- Maintain Qualtrics dashboards and surveys.
- Take on ad-hoc tasks related to XM platform onboarding, maintenance or launch of new tools
- Understand data sets within the Data Services Enterprise Data platform and other systems
- Translate user requirements independently
- Work with Business Insights, IT and technical teams
- Create PowerPoint decks and present insights to stakeholders
Qualifications
- Bachelor’s degree in data science/Analytics, Statistics or Business. Master’s degree is a plus.
- Extract data and customer insights, analyze audio or speech, and present them in any visualization tool.
- 5+ years of experience in an analytical, customer insights or related business function.
- Basic knowledge of SQL and Google Big Query.
- 1+ year of experience working with Qualtrics, Medallia or another Experience Management platform
- Hands-on experience with statistical techniques: profiling, regression analysis, trend analysis, segmentation
- Well-organized and high energy
Non-technical requirements:
- You have experience working on client-facing roles.
- You are available to work from our Bangalore office from Day 1 in a night shift. (US Shift)
- You have strong communication skills.
- You have strong analytical skills.
Shift timings : Afternoon
Job Summary
We are seeking an experienced Senior Java Developer with strong expertise in legacy system migration, server management, and deployment. The candidate will be responsible for maintaining, enhancing, and migrating an existing Java/JSF (PrimeFaces), EJB, REST API, and SQL Server-based application to a modern Spring Boot architecture. The role involves ensuring smooth production deployments, troubleshooting server issues, and optimizing the existing infrastructure.
Key Responsibilities
● Maintain & Enhance the existing Java, JSF (PrimeFaces), EJB, REST API, andSQL Server application.
● Migrate the legacy system to Spring Boot while ensuring minimal downtime.
● Manage deployments using Ansible, GlassFish/Payara, and deployer.sh scripts.
● Optimize and troubleshoot server performance (Apache, Payara, GlassFish).
● Handle XML file generation, email integrations, and REST API maintenance.
● Database management (SQL Server) including query optimization and schema updates.
● Collaborate with teams to ensure smooth transitions during migration.
● Automate CI/CD pipelines using Maven, Ansible, and shell scripts.
● Document migration steps, deployment processes, and system architecture.
Required Skills & Qualifications
● 8+ years of hands-on experience with Java, JSF (PrimeFaces), EJB, and REST APIs.
● Strong expertise in Spring Boot (migration experience from legacy Java is a must).
● Experience with Payara/GlassFish server management and deployment.
● Proficient in Apache, Ansible, and shell scripting (deployer.sh).
● Solid knowledge of SQL Server (queries, stored procedures, optimization).
● Familiarity with XML processing, email integrations, and Maven builds.
● Experience in production deployments, server troubleshooting, and performance tuning.
● Ability to work independently and lead migration efforts.
Preferred Skills
● Knowledge of microservices architecture (helpful for modernization).
● Familiarity with cloud platforms (AWS/Azure) is a plus.
Hungry, Humble, Honest, with Heart.
The Opportunity
We are looking for a Senior Member of Technical Staff QA with extensive experience in automation development, strategy, and testing skills to be part of our dynamic team.
About the Team
At Identity & Access Management, we are trying to build the next-generation IAM to help enterprises & internal clients.
Your Role
As the gatekeeper of our product quality, you would be required to ensure that product releases adhere to the highest quality norms. You will design and develop a testing framework for our products and be part of a ruthless quality team. You will develop test tools, test cases, maintain test beds, and provide metrics and test/quality status.
What You Will Bring
- Be a self-starter who can flourish in a fast-paced technology company
- Be the owner of our automation and delivery systems
- Be actively participating in Coding & Code reviews
- Have expertise with automation and building tools such as Selenium, Jenkins, REST API, SDK
- Strong systems background (Linux systems with exposure to Process, Memory and IO Management tools
- Strong Coding skills (DS, Algos).
- You will enable our engineers to generate known-quality releases with every commit, discover defects early and iterate fast.
- Good understanding of Kubernetes
- Good experience in building & maintaining an Automation Framework
- Excellent programming and scripting capabilities to develop code for automated tests using Python/C++/Perl/Go/Java Lang
- Min 9 - 17 years of relevant experience
Work Arrangement
Hybrid: This role operates in a hybrid capacity, blending the benefits of remote work with the advantages of in-person collaboration. For most roles, that will mean coming into an office a minimum of 2 - 3 days per week, however certain roles and/or teams may require more frequent in-office presence. Additional team-specific guidance and norms will be provided by your manager.
🚀 We're Hiring: Test Engineer at InfoGrowth 🚀
Are you an experienced Test Engineer with a passion for automotive embedded systems and automation testing? Join InfoGrowth, a leader in IT and cloud services, and become a part of a dynamic team focused on cutting-edge automotive technology solutions.
Key Responsibilities:
- Design and implement test automation solutions for embedded products in the automotive industry.
- Architect efficient test automation strategies from software to integrated system tests on virtual and physical embedded targets.
- Offer automation testing as a platform for development teams, enabling them to run CI/CD pipeline tests independently.
- Lead in the design and operation of test automation platforms, ensuring top-quality testing efficiency.
- Conduct both manual and automated testing at various system levels, including SW, BaseTech, ADAS, Brake, Suspension, Steering, and Connectivity.
Key Skills:
- Proven expertise in test automation for embedded products in the automotive domain.
- Proficient in Python programming, with experience in Robot Frameworks being a strong plus.
- Hands-on experience with Vector tools such as CANalyzer, CANoe, and CAPL.
- Solid understanding of communication protocols like CAN, LIN, FlexRay, and Ethernet.
- Strong knowledge of HIL (Hardware-in-the-loop) and SIL (Software-in-the-loop) technologies.
- Deep understanding of embedded software testing.
Preferred Experience Areas:
- Testing and implementation of automated/manual testing on Complete Vehicle Electronics System level (SWDL, network management, customer functions).
- Boxcar and HIL testing for critical automotive functions, including ADAS and Steering functionalities.
- Testing and implementing strategies for the Connectivity and system-level automotive technologies.
Min 3 yrs of working in Android
Min 2 yrs of working in iOS
Min 6 months working in React Native
Min 1 yr of team handling experience
Development
Strong in data structures and algorithms
Strong problem solving and analytical abilities
Hands-on with SOLID design principles
Should have developed and delivered successful mobile app projects
Experience in -
Consumer facing apps
Analytics SDKs integrations
Marketing SDKs integrations
Performance optimisation
SQL databases
Building production grade mobile applications
Experience in working in Agile/Scrum projects and fast paced environments
Preference for candidates with :
Payments/financial systems background
Personality
Result oriented
Initiative taker. Not expecting spoon feed.
Team player - looking beyond personal KRAs and helping the team succeed
3H - Humble, Honest and Hard-worker
Provide creative ideas and designing using Adobe Photoshop, Canva, Illustrator, Video Editing, Adobe Flash /Make effective graphics as per company's requirements
Developing unique and attractive content to promote our products/services
Writing, reviewing and editing creative copy
About Us
Mindtickle provides a comprehensive, data-driven solution for sales readiness and enablement that fuels revenue growth and brand value for dozens of Fortune 500 and Global 2000 companies and hundreds of the world’s most recognized companies across technology, life sciences, financial services, manufacturing, and service sectors.
With purpose-built applications, proven methodologies, and best practices designed to drive effective sales onboarding and ongoing readiness, mindtickle enables company leaders and sellers to continually assess, diagnose and develop the knowledge, skills, and behaviors required to engage customers and drive growth effectively. We are funded by great investors, like – Softbank, Canaan partners, NEA, Accel Partners, and others.
Job Brief
We are looking for a rockstar researcher at the Center of Excellence for Machine Learning. You are responsible for thinking outside the box, crafting new algorithms, developing end-to-end artificial intelligence-based solutions, and rightly selecting the most appropriate architecture for the system(s), such that it suits the business needs, and achieves the desired results under given constraints.
Credibility:
- You must have a proven track record in research and development with adequate publication/patenting and/or academic credentials in data science.
- You have the ability to directly connect business problems to research problems along with the latest emerging technologies.
Strategic Responsibility:
- To perform the following: understanding problem statements, connecting the dots between high-level business statements and deep technology algorithms, crafting new systems and methods in the space of structured data mining, natural language processing, computer vision, speech technologies, robotics or Internet of things etc.
- To be responsible for end-to-end production level coding with data science and machine learning algorithms, unit and integration testing, deployment, optimization and fine-tuning of models on cloud, desktop, mobile or edge etc.
- To learn in a continuous mode, upgrade and upskill along with publishing novel articles in journals and conference proceedings and/or filing patents, and be involved in evangelism activities and ecosystem development etc.
- To share knowledge, mentor colleagues, partners, and customers, take sessions on artificial intelligence topics both online or in-person, participate in workshops, conferences, seminars/webinars as a speaker, instructor, demonstrator or jury member etc.
- To design and develop high-volume, low-latency applications for mission-critical systems and deliver high availability and performance.
- To collaborate within the product streams and team to bring best practices and leverage world-class tech stack.
- To set up every essentials (tracking / alerting) to make sure the infrastructure / software built is working as expected.
- To search, collect and clean Data for analysis and setting up efficient storage and retrieval pipelines.
Personality:
- Requires excellent communication skills – written, verbal, and presentation.
- You should be a team player.
- You should be positive towards problem-solving and have a very structured thought process to solve problems.
- You should be agile enough to learn new technology if needed.
Qualifications:
- B Tech / BS / BE / M Tech / MS / ME in CS or equivalent from Tier I / II or Top Tier Engineering Colleges and Universities.
- 6+ years of strong software (application or infrastructure) development experience and software engineering skills (Python, R, C, C++ / Java / Scala / Golang).
- Deep expertise and practical knowledge of operating systems, MySQL and NoSQL databases(Redis/couchbase/mongodb/ES or any graphDB).
- Good understanding of Machine Learning Algorithms, Linear Algebra and Statistics.
- Working knowledge of Amazon Web Services(AWS).
- Experience with Docker and Kubernetes will be a plus.
- Experience with Natural Language Processing, Recommendation Systems, or Search Engines.
Our Culture
As an organization, it’s our priority to create a highly engaging and rewarding workplace. We offer tons of awesome perks, great learning opportunities & growth.
Our culture reflects the globally diverse backgrounds of our employees along with our commitment to our customers, each other, and a passion for excellence.
To know more about us, feel free to go through these videos:
1. Sales Readiness Explained: https://www.youtube.com/watch?v=XyMJj9AlNww&t=6s
2. What We Do: https://www.youtube.com/watch?v=jv3Q2XgnkBY
3. Ready to Close More Deals, Faster: https://www.youtube.com/watch?v=nB0exreVU-s
To view more videos, please access the below-mentioned link:
https://www.youtube.com/c/mindtickle/videos
Mindtickle is proud to be an Equal Opportunity Employer
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status, or any other characteristic protected by law.
Your Right to Work - In compliance with applicable laws, all persons hired will be required to verify identity and eligibility to work in the respective work locations and to complete the required employment eligibility verification document form upon hire.
| Expert in configuration, deployment and management of Switches, Routers (Cisco, Arista, Juniper) | ||||||||||||
| Design, implement and support multi-site colocation DC Network architecture, ensuring that it meets the business requirements and performance goals | ||||||||||||
| Prior experience in designing and maintaining LAN/WAN/MPLS/ISP networks | ||||||||||||
| Provide technical assistance with the design, installation, operation, and maintenance of DC Network & Remote/Branch Networks | ||||||||||||
| Working with infrastructure teams to maintain standards for critical infrastructure, across Server and Network Security/networking devices | ||||||||||||
| Implement, manage, monitor, and upgrade security systems for the protection of the organizations data, systems, and networks | ||||||||||||
| Ensure that the organization's data and infrastructure are protected by enabling the appropriate security controls | ||||||||||||
| Analyze security systems and seek improvements on a continuous basis | ||||||||||||
| Responding to all system and/or network security breaches. | ||||||||||||
| Participating in Incident and Change management process. | ||||||||||||
| Daily administrative tasks, reporting and communication with the relevant departments in the organization. | ||||||||||||
| Acting as a SPOC for all network related issues. | ||||||||||||
| Respond to incidents raised by Ops/Support Team | ||||||||||||
| Participate at 24/7 rotation for troubleshooting Critical incidents related to Network and Security | ||||||||||||
| DataCenter Network Up time tracking | ||||||||||||
| Cloud connectivity check as well as site to site tunnels creation to access resources directly from office network. | ||||||||||||
| Networking devices LifeCycle Management Key Skillset required:
|
Minimum of 2 years experience as a UI developer.
Experience in creating and integrating responsive and flexible UI for high-performance web applications
Extensive knowledge of React JS, JavaScript, web stacks, libraries, and frameworks.
Understanding of javascript design patterns and ReactJS lifecycle
Understanding of javascript coding methodologies and can rightly implement solutions to complex problems
Writing high-quality code that conforms to the standards and best practices of the industries standards
Superb interpersonal, communication, and collaboration skills.
Exceptional analytical and problem-solving aptitude.
Hi
Location: Bangalore
Job Description:
● Min 4+ years of experience in Mobile application development
● Min 2+year Experience in React Native app development
● Firm grasp of the JavaScript and TypeScript language and its nuances, including ES6+ syntax
Follow best practices using Android Guidelines
● Knowledge of functional or object-oriented programming
● Technically strong in React-Redux/Mobx development and deep understanding of core mobile
concepts such as lifecycle, UI, networking, caching, device features, etc
● Experiences with automated testing suites, like Jest or Mocha
● Experience integrating third-party frameworks. Worked with logging and capturing user navigation
and app usage to Analytics and Crashlytics for understanding the most used features by users.
● Knowledge of mobile security and cryptography is an advantage.
● Good working knowledge of tools such as Git, JIRA, Jenkins, or any tools that are similar to
these.
● Experience with agile methodology is preferred
● Good communication skills
● Good knowledge of app telemetry integration & app performance management
● Have published at least 2 React Native apps on Play Store & Appstore
Key Skills:
● Implement robust app architectures and complex user interfaces
● Component Design and coding new features. includes unit tests, debugs, and solves defects
● Component Design/Coding/Unit Testing/Debugging
● Responsible for designing app architecture and integration design to various external systems
(APIs, 3rd Party SDK)
● Follow best practices using React Native Guidelines
● Understand reacting design patterns like HOC, Render Props, and their applications.
● Good understanding of atomic design principles
● Experience with CSS-in-js / styled-components
● Good understanding of Android & iOS working principles, Release process
● Ability to multi-task under pressure and work independently with minimal supervision
● Work on high-performance consumer-facing apps
● Understanding the nature of asynchronous programming and its quirks and workarounds.
● Good understanding of server-side templating languages (such as jade, EJS, and pug).
● Creating database schemas that represent and support business processes.
● Implementing automated testing platforms and unit tests.
● Basic understanding of front-end technologies, such as HTML5, SCSS, and CSS3.
● Ability to make recommendations on UI design and UX best practices.
MUST have Hands-on experience in ReactJS.
Experience with popular ReactJS workflows such as Flux or Redux.
Good to have knowledge on AngularJS / NodeJS / ExpressJS / VueJS,
Proficient understanding of web markup, including HTML5, CSS3, Bootstrap.
Basic understanding of server-side CSS pre-processing platforms, such as LESS and SCSS.
Familiarity with integrating RESTful APIs.
Proficient understanding of cross-browser compatibility issues and ways to work around them.
Proficient understanding of code versioning tools, such as Git, Github






