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As a Senior Analyst you will play a crucial role in improving customer experience, retention, and growth by identifying opportunities in the moment that matter and surfacing them to teams across functions. You have experience with collecting, stitching and analyzing Voice of Customer and CX data, and are passionate about customer feedback. You will partner with the other Analysts on the team, as well as the Directors, in delivering impactful presentations that drive action across the organization.
You come with an understanding of customer feedback and experience analytics and the ability to tell a story with data. You are a go-getter who can take a request and run with it independently but also does not shy away from collaborating with the other team members. You are flexible and thrive in a fast-paced environment with changing priorities.
Responsibilities
- Stitch and analyze data from primary/secondary sources to determine key drivers of customer success, loyalty, risk, churn and overall experience.
- Verbalize and translate these insights into actionable tasks.
- Develop monthly and ad-hoc reporting.
- Maintain Qualtrics dashboards and surveys.
- Take on ad-hoc tasks related to XM platform onboarding, maintenance or launch of new tools
- Understand data sets within the Data Services Enterprise Data platform and other systems
- Translate user requirements independently
- Work with Business Insights, IT and technical teams
- Create PowerPoint decks and present insights to stakeholders
Qualifications
- Bachelor’s degree in data science/Analytics, Statistics or Business. Master’s degree is a plus.
- Extract data and customer insights, analyze audio or speech, and present them in any visualization tool.
- 5+ years of experience in an analytical, customer insights or related business function.
- Basic knowledge of SQL and Google Big Query.
- 1+ year of experience working with Qualtrics, Medallia or another Experience Management platform
- Hands-on experience with statistical techniques: profiling, regression analysis, trend analysis, segmentation
- Well-organized and high energy
Non-technical requirements:
- You have experience working on client-facing roles.
- You are available to work from our Bangalore office from Day 1 in a night shift. (US Shift)
- You have strong communication skills.
- You have strong analytical skills.
A Bangalore - San Francisco based neobank startup
- Experience in mobile application development
- Experience in Objective C, Swift, XCode, etc
- Experience in developing/programming mobile apps on iOS platform
- Experience in lead development of IOS development
- Strong CS fundamentals,
With a leading Business Process Management (BPM) company
Job Summary
- Candidate will be responsible for providing full life-cycle development (design, coding, and testing) and maintenance of web-based system on Azure
- Candidate should have experience in GitHub, knowledge of DevOps is a plus
- Experienced in designing and implementing web portals, experience with DNN is must
- Ability to work with multiple languages including C#, ASP.Net, MVC, Javascript and related libraries, HTML, Complex SQL queries, CSS, BootStrap, JSON.
- Experience in Agile project management methodology
- Developing and Delivering Excellent Web based solutions/portals/sites based on customer’s requirement within the stipulated timeline
- The candidate should be flexible to learn new technology and platform and should be creative, innovative for improvement ideas, detail oriented, diligent, and eager to learn and grow
Duties and Responsibilities
- Understand business requirements to apply logic to integrate functionalities
- Identify and understand any technical bugs on the server, site, log files or modules and work on resolving the bugs
- Understand how FTP server is setup for the site
- Understand system/site technical requirements and suggest enhancements if applicable
- Designing, coding, unit Testing, and integration with Database
- Handle site deployment
- Designing, coding, debugging, technical problem solving, and writing Unit Test cases, etc.
Qualifications
Education / Certification
- B.E. / B.Tech. /MSC in Computer Science or IT.
- MCAD/MCSD/MSITP/MCPD
Technical Expertise
- ASP/ASP.NET/VB.NET/MVC/C#/SQL Server 2012+
- HTML, Javascript, Jquery, CSS, Bootstrap
- GitHub/DevOps, Azure
- Web API/ Web Services, Email Services
Skills and Abilities
- Be able to work with diverse global teams and in an individual contributor role as needed
- Excellent English written and verbal communication skills (for local team and global stakeholders/team members)
- Strong task management skills including time management, and ability to manage multiple projects simultaneously
- Flexibility required to attend late evening meetings with global team members
- Attention to detail and delivering quality projects and knowledge assets
Global Media Agency- A client of Merito
- Execute an ecosystem strategy for adding and growing key data partners to the Platform. Typical deal structure will include partner identification, outreach, negotiation of terms, and closing
- Maintain positive relationships with existing data partners, piloting new initiatives and evaluating the performance of these initiatives as part of the larger Platform strategy
- Research and develop innovative new business models and growth opportunities with partners; negotiate, structure, and execute relevant agreements
- Execute high-impact marketing programs around new data partner initiatives to enhance positioning
- Assist with high profile client and new business initiatives relating to specific client data acquisition requirements
- Operate as an expert in the data ecosystem, with deep knowledge of 3rd party data providers, publisher and supply direct relationships, and WPP companies
- Oversee quarterly reports on market, industry and adoption rates for management team measuring the business value of the program, present findings to senior management
- Find and understand new and emerging technologies; bring new ideas and perspectives back into R&D and the business
Requirements
- Bachelor’s degree in Marketing, Advertising, Economics, Computer Science, Information Systems, Business Analytics, or related field.
- OR equivalent professional work experience
- Comprehensive knowledge of the media and advertising landscape along with the major players in the marketplace
- Deep understanding of addressable marketing, audience segmentation and targeting, and both traditional and programmatic media channels
- Excellent problem-solving, organizational and analytical skills, with the ability to evolve product strategy based on research, data and industry trends
- A passion for strategic omni-channel marketing and advertising
- Proven communication, leadership, and persuasion skills
- Outstanding writing, presentation, and overall communication skills
- Success managing a direct report
- At least 2-5 Yrs. of experience handling end-to-end IT recruitment.
- Should be an individual contributor responsible for Full Recruitment Life Cycle: Sourcing, Screening, Interview Co-ordination and Follow-Ups etc.
- Experience working with W2/1099/C2C/GC/EAD/US Citizens/TN Visa/H1B work Authorization.
- Screen candidates to confirm work history, education, training, job skills, soft skills, and availability and salary requirements.
- Follow up with candidates during the entire process, keep them warm and also close the loop as appropriate
- Candidate should be technically strong & possess knowledge of IT terminologies & current trends.
- Ability to source profiles using alternative sourcing channels (LinkedIn, Li-Searcher, GitHub and other networking channels)
at Persistent Systems
We have a urgent requirement for the post of IBM MDM (AE) profile
Notice period - should b e 15-30 days
- 2+ yrs of experience into MEAN stack Development
- Hands on Experience into MEAN, Node.js, Angular 6+ Versions, HTML5, CSS, Jquery,
- Building Single Page Applications (SPAs) with Angular JavaScript coding
- Designing and developing user interfaces using angularJS best practices.
- Adapting interface for modern internet applications using the latest front-end technologies.
- Writing JavaScript, CSS, and HTML.
- Developing product analysis tasks.
- Making complex technical and design decisions for AngularJS projects.
- Developing application codes and unit tests in AngularJS, Java Technologies, and Rest Web Services.
- Conducting performance tests.
- Consulting with the design team.
- Ensuring high performance of applications and providing support.
- Bachelor’s degree in computer science, computer engineering or similar Roles and Responsibilities
- Present design specifications
- Build, deploy and maintain websites
- Troubleshoot website problems
- Monitor website traffic
- Desired Candidate Proficiency
Our client is a global leader in providing Omni-channel strategy, marketing, creative and technology services that uniquely connects companies to talent. Their goal is to improve how employers source, hire, engage, and retain talent, while creating an interactive experience that keeps job seekers top-of-mind. They provide client's access to a suite of integrated cloud based solutions and services with capabilities to source, nurture, and engage, the right-fit candidates.
All about the role :
- Senior Associate in India in the product engineering team acts as a partner to the business and provides technical leadership in one or more of our product lines. This individual will play a key role in product design, integration architecture, implementation, quality and product releases.
This person will report into Tech Manager/Architect.
- We are looking for a Senior level Lead NodeJS developer with advanced knowledge of NodeJS + Angular to join our product development team to build and extend a world class SaaS based Programmatic Media/Marketing Automation services.
Skills and Experience :
- Must have extensive experience with building services with Node.JS and related technologies
- Must have experience with SQL and database schema design
- Must have previous experience in leading a team
- Experience with RESTful web services, CSS, HTML5 is desirable
- Hands-on experience AngularJS/Angular
- Should have experience with any of the unit testing frameworks (eg: mocha). Working knowledge with quality plugins like jslint, jshint, jsbeautify, Istanbul would be an advantage.
- Experience with designing and building APIs with REST/Microservices
- Good to have knowledge with AWS Lambda & supporting configuration knowledge.
- Knowledge with any of the serverless frameworks like Serverless, AWS SAM would be an advantage.
- Must have experience with SCM tools with code repository & related operations (branching, merging, pull requests etc)
- Good to have knowledge with API Gateway and CloudFront.
- Good to have - Experience with various Core Java technologies and frameworks
- Experience with performance optimization and security vulnerabilities resolution would be an advantage
- Should have good communication skills, ability to work in a team (spread across geographies), problem solving skills & eye for detail. Leadership & Management
- Imbibe and represent our culture, core values and ensure the behavior and feedback is cascaded through the organization
- Provide feedback to the leadership team by demonstrating understanding of business, markets, and industry trends and needs.
- Own the growth plans of self, peers and team members in the product engineering teams.
Education and Experience Requirements :
- Bachelor's degree in Engineering or relevant fields.
- 6-9 years of experience in a role of a senior developer in technology and product development teams with at least 3 years of experience in leading a team.
- Experience of working in a global distributed development model.
- Track record of delivering high performance products.
- Experience of developing products and solutions in a SAAS model and cloud based technologies
- Product / Development Company background
- B2C / B2B prod experience
- Domain - digital - E-commerce, marketing, social, mobile, java
- Hands on tech with ability to manage or lead other developers in the team
Mentor To Go is an android and web based platform to help students improve their work readiness through self-learning sessions, personalised mentorship provided by mentor professionals from a range of careers, and work experience opportunities.
The technology platform implements functionalities such as: screening surveys of mentors and mentees, training content for mentors, matching through an algorithm, and mentorship through the delivery of structured activities.
The application technology architecture comprises of the following:
o a Python Django web application with NGinx and Gunicorn
o PostgreSQL database
o A React Android and Web app
o Rest APIs which interact between the Android app and the Django webserver
Our vision at Mentor To Go is to provide career mentorship to young people anywhere, anytime across the length and breadth of India.
We are looking for a backend software developer who is passionate about using web technologies to solve social problems and creating experiences that are elegant and effective. You will own the back end development of features of the Mentor To Go platform from conceptualisation through design and testing, working closely with other developers, the technical project manager, and the program operations team. You are user-centric, continuously demonstrate strategic & analytical abilities, and are laser focused on executing at speed. You must have the ability to succeed in a fast paced environment, where success is dependent on your ability to collaborate with cross-functional team members in a positive, productive, and transparent way.
Minimum requirements
- Bachelor’s degree in engineering preferably CS or related discipline
- 3+ years experience working in Unix/Linux environments building web and mobile applications
- Proficiency in developing and deploying cloud based Python/Postgresql applications preferably using frameworks such as Django
- Experience with design and development of moderately complex software projects
- Strong written and oral communication skills
- Familiarity with version control software such as Git
Desired requirements
- 5+ years of overall relevant work experience
- Experience building apps using React/React-Native
- Basic understanding of AWS cloud
- Ability to participate in technical discussions and help make technical trade-offs
About Mentor Together
https://mentortogether.org/">Mentor Together is India’s first and largest youth mentoring non-profit organization with a mission to facilitate empowering mentoring relationships and networks that help young people break the inequalities of opportunity and actualise their potential.
http://bit.ly/mentortogo">Mentor To Go is the world’s first mobile mentoring platform created by Mentor Together with the support of Cisco India, LinkedIn Social Impact, British Telecom and Sterlite Technologies.
***ONLY FEMALES***
A Zone Manager ensures the Sales Strategy for the company is communicated and implemented within a specific Zone for which this role is responsible. Drive achievement of sales and revenue targets and develop a business implementation plan for the zone to ensure that it delivers against its targets.
Key Responsibilities:
- Appoint, train and develop new Representatives and Leaders in the zone.
- Achieve Agreed revenue and Active staff count targets and KPI s of the zone.
- Work with Leaders in the zone to develop their business. Observe and Coach Leaders in the PATD process and create a PATD environment in the zone.
- Conduct Communication meetings with Leaders and Representatives in the zone.
- Identify opportunities to grow coverage in the zone as well as drive company initiatives to increase sales in the zone.
Education Criteria:
Diploma/Graduation/Post Graduation in any stream with experience in a frontline sales, field sale in Direct Selling, FMCG.