11+ Qualtrics Jobs in Bangalore (Bengaluru) | Qualtrics Job openings in Bangalore (Bengaluru)

As a Senior Analyst you will play a crucial role in improving customer experience, retention, and growth by identifying opportunities in the moment that matter and surfacing them to teams across functions. You have experience with collecting, stitching and analyzing Voice of Customer and CX data, and are passionate about customer feedback. You will partner with the other Analysts on the team, as well as the Directors, in delivering impactful presentations that drive action across the organization.

You come with an understanding of customer feedback and experience analytics and the ability to tell a story with data. You are a go-getter who can take a request and run with it independently but also does not shy away from collaborating with the other team members. You are flexible and thrive in a fast-paced environment with changing priorities.

Responsibilities

• Stitch and analyze data from primary/secondary sources to determine key drivers of customer success, loyalty, risk, churn and overall experience.
• Verbalize and translate these insights into actionable tasks.
• Develop monthly and ad-hoc reporting.
• Maintain Qualtrics dashboards and surveys.
• Take on ad-hoc tasks related to XM platform onboarding, maintenance or launch of new tools
• Understand data sets within the Data Services Enterprise Data platform and other systems
• Translate user requirements independently
• Work with Business Insights, IT and technical teams
• Create PowerPoint decks and present insights to stakeholders

Qualifications

• Bachelor’s degree in data science/Analytics, Statistics or Business. Master’s degree is a plus.
• Extract data and customer insights, analyze audio or speech, and present them in any visualization tool.
• 5+ years of experience in an analytical, customer insights or related business function.
• Basic knowledge of SQL and Google Big Query.
• 1+ year of experience working with Qualtrics, Medallia or another Experience Management platform
• Hands-on experience with statistical techniques: profiling, regression analysis, trend analysis, segmentation
• Well-organized and high energy

Non-technical requirements:

• You have experience working on client-facing roles.
• You are available to work from our Bangalore office from Day 1 in a night shift. (US Shift)
• You have strong communication skills.
• You have strong analytical skills.

Has substantial expertise in Linux OS, Https, Proxy knowledge, Perl, Python scripting & hands-on

Is responsible for the identification and selection of appropriate network solutions to design and deploy in environments based on business objectives and requirements.

Is skilled in developing, deploying, and troubleshooting network deployments, with deep technical knowledge, especially around Bootstrapping & Squid Proxy, Https, scripting equivalent knowledge. Further align the network to meet the Company’s objectives through continuous developments, improvements and automation.

Preferably 10+ years of experience in network design and delivery of technology centric, customer-focused services.

Preferably 3+ years in modern software-defined network and preferably, in cloud-based environments.

Diploma or bachelor’s degree in engineering, Computer Science/Information Technology, or its equivalent.

Preferably possess a valid RHCE (Red Hat Certified Engineer) certification

Preferably possess any vendor Proxy certification (Forcepoint/ Websense/ bluecoat / equivalent)

Must possess advanced knowledge in TCP/IP concepts and fundamentals.  Good understanding and working knowledge of Squid proxy, Https protocol / Certificate management.

Fundamental understanding of proxy & PAC file.

Integration experience and knowledge between modern networks and cloud service providers such as AWS, Azure and GCP will be advantageous.

Knowledge in SaaS, IaaS, PaaS, and virtualization will be advantageous.

Coding skills such as Perl, Python, Shell scripting will be advantageous.

Excellent technical knowledge, troubleshooting, problem analysis, and outside-the-box thinking.

Excellent communication skills – oral, written and presentation, across various types of target audiences.

Strong sense of personal ownership and responsibility in accomplishing the organization’s goals and objectives. Exudes confidence, able to cope under pressure and will roll-up his/her sleeves to drive a project to success in a challenging environment.

Operations Intern

Location: Bangalore

Company: Connect and Heal

Duration: 3–6 months

Stipend: As per company standards

Mode: Full-time (On-site)

We are looking for a detail-oriented and proactive Operations Intern to support our day-to-day operational activities. This role is ideal for candidates who are strong in Excel, data management, and coordination, and are keen to gain hands-on experience in healthcare operations and process management.

🎯 Key Responsibilities

• Support daily operations and assist the team in managing workflows across multiple healthcare services.
• Maintain and update operational data in Excel sheets with high accuracy.
• Prepare reports, dashboards, and trackers for business and operational performance.
• Coordinate with internal teams such as customer support, clinical, and field operations to ensure smooth service delivery.
• Analyse data to identify trends, gaps, and process improvement opportunities.
• Assist in process documentation and standardization.
• Track service requests, escalations, and resolution timelines.
• Support in vendor coordination and follow-ups where required.
• Help in managing ad-hoc projects and operational initiatives.

✅ Required Skills & Qualifications

• Graduate or pursuing graduation in Business, Healthcare, Operations, or related field.
• Strong working knowledge of Microsoft Excel (Pivot tables, VLOOKUP, formulas, basic data analysis).
• Good analytical and problem-solving skills.
• Strong communication and coordination abilities.
• Attention to detail and ability to multitask.
• Willingness to learn and adapt in a fast-paced environment.

⭐ Preferred Skills

• Basic understanding of healthcare or service operations.
• Experience in data tracking, reporting, or internship in operations.
• Knowledge of PowerPoint or reporting tools is a plus.

🚀 What You’ll Gain

• Hands-on exposure to healthcare and digital health operations.
• Opportunity to work with cross-functional teams.
• Practical experience in data-driven decision-making.
• A fast-learning, growth-oriented environment.

We are looking for an exceptionally talented Lead data engineer who has exposure in implementing AWS services to build data pipelines, api integration and designing data warehouse. Candidate with both hands-on and leadership capabilities will be ideal for this position.

Qualification: At least a bachelor’s degree in Science, Engineering, Applied Mathematics. Preferred Masters degree

Job Responsibilities:

• Total 6+ years of experience as a Data Engineer and 2+ years of experience in managing a team

• Have minimum 3 years of AWS Cloud experience.

• Well versed in languages such as Python, PySpark, SQL, NodeJS etc

• Has extensive experience in the real-timeSpark ecosystem and has worked on both real time and batch processing

• Have experience in AWS Glue, EMR, DMS, Lambda, S3, DynamoDB, Step functions, Airflow, RDS, Aurora etc.

• Experience with modern Database systems such as Redshift, Presto, Hive etc.

• Worked on building data lakes in the past on S3 or Apache Hudi

• Solid understanding of Data Warehousing Concepts

• Good to have experience on tools such as Kafka or Kinesis

• Good to have AWS Developer Associate or Solutions Architect Associate Certification

• Have experience in managing a team

Hybrid / On-site (Bangalore)

What is the role?

Xoxoday is looking for a candidate who has a strong background in the design and implementation of scalable architecture and a good understanding of Algorithms, Data structures, and design patterns. Candidates must be ready to learn new tools, languages, and technologies. We are offering hybrid / remote options as well.

Basic Qualifications:

• At least 4 -7 years of experience as a software developer.
• At Least 3 years of experience in .net core C#, AWS stack, MS SQL Server, MVC, NodeJS experience is a plus
• Strong working knowledge in distributed event-driven messaging architecture/platform
• Strong knowledge in data access layer especially ability to work with stored procedure
• Established and stimulated software development standards and processes along with best practices for delivery of scalable and high-quality software.
• Production experience with AWS stack
• Fluent English speaker

Preferred Qualifications:l

• Experience working with OOP languages.
• Experience designing and developing Microservices and SOA.
• Experience working with AWS Kinesis, Lambda, SQS, S3, ElastiCache, ElasticSearch, Kubernetes, EventBridge, RDS, CloudWatch, APIGateway
• Experience designing and building high-performance scalable web services.
• Experience in REST API design and implementation.
• Experience in unit testing, test automation, and continuous delivery.
• Experience with stream-processing and message-broker software.

Nice to have:

• Experience working with distributed teams.
• Ability to work independently and as part of a team.
• Ability to work quickly toward tight deadlines, and make smart tradeoffs between speed, accuracy, and maintainability.
• Bachelor's or Master's degree in computer science (or equivalent professional experience).

A wholesome opportunity in a fast-paced environment that will enable you to juggle between concepts, yet maintain the quality of content, interact, and share your ideas and have loads of learning while at work. Work with a team of highly talented young professionals and enjoy the benefits of being at Xoxoday.

Xoxoday is a rapidly growing fintech SaaS firm that propels business growth while focusing on human motivation. Backed by Giift and Apis Partners Growth Fund II, Xoxoday offers a suite of three products - Plum, Empuls, and Compass. Xoxoday works with more than 2000 clients across 10+ countries and over 2.5 million users. Headquartered in Bengaluru, Xoxoday is a 300+ strong team with four global offices in San Francisco, Dublin, Singapore, New Delhi.

We look forward to connecting with you. As you may take time to review this opportunity, we will wait for a reasonable time of around 3-5 days before we screen the collected applications and start lining up job discussions with the hiring manager. We however assure you that we will attempt to maintain a reasonable time window for successfully closing this requirement. The candidates will be kept informed and updated on the feedback and application status.

• Point of Contact for Team Leads
• Point of Contact for Application team if any risk/issue is seen in the platform.
• Help Application team in case of test/data required.
• Engages the External Telephone network providers if required.
• Extensive knowledge of Microsoft Unified Communications product portfolio such as MS Teams / Skype for Business / Lync 2013.
• Good Understanding of Microsoft Teams/Skype for Business Architecture.
• Migration experience from Skype for Business to MS Teams along with Direct Routing.
• Hands-on troubleshooting experience on Microsoft UC products and deep expertise in AudioCodes & Ribbon SBC’s.
• Good knowledge of VOIP protocols such as ICE, H.323, SIP, and Silk including troubleshooting
• Experience in configuring and troubleshooting Session Border Controller.
• Knowledge of concepts such as CAC (Call-admission-Control), Emergency Calling, Auto Attendant, Call queue, Call quality Dashboards, Media Bypass.
• Understanding of Microsoft Phone system infrastructure and its elements.
• Good Understanding of Microsoft Teams PowerShell commands & Scripting.
• Support the operation of Microsoft voice network services and perform voice-related MACDs
• Basic Understanding of AudioCodes IP Phones.
• Basic Understanding of Network concepts such as TCP/IP, UDP, Subnetting.
• Knowledge of O365 & Azure is a plus.

FORMAL EDUCATION AND TRAINING

• Degree in engineering or related qualification
• 5-10 years of practical experience in a similar role is a must
• AudioCodes Certified Associate (ACA) certification is a big plus.
• MS-700, 70-333, 70-334 Microsoft Certifications is a plus

KEY COMPETENCIES AND REQUIREMENTS

• A self-motivated team player with excellent interpersonal skills
• An outgoing individual willing to participate as part of a small and flexible team
• Flexible approach to working hours (UK and US hours)
• Ability to work effectively under pressure.
• Excellent communication skills at all levels
• Good organizational and time management skills

Role and responsibilities: 

• B2B marketing.
• Contacting and approaching corporate clients i.e. HR Managers, administrations, marketing heads etc., of well-known companies in Bangalore. (Resources and data base will be provided, leads will be given daily basis), No cold calling, Not Call centre job.
• Fixing meetings with them, briefing them about our services & products over the meeting and cracking the deal.
• Following up the order placed by them and closing the deal.
• No targets, no deadlines.
• Your team will have 2-3 interns who will be working below you. You have to delegate work to them.
  
  
  Skills Required: 
  
  • Excellent communications skills
  • Good convincing skills
  • Extrovert
  • “Can do” attitude, flexibility and ability to respond quickly and creatively to changing requirements.
  • A very positive approach
  • Negotiation skills
  • Client relationship management
  • Must have outgoing personality and enjoy daily contact with a wide variety of people.
  • Must be quick thinking, decisive and self-confident.

   

   

  Reporting to: -Managing Director only.

  Timings: - 

  Monday to Friday 10:30 am to 7:30pm.

  Saturday: 10:30 am to 6:00 pm.

  Salary:15-30k PM  +incentives (Travel and other expenses incurred by the marketing Executive are reimbursed) 

• Qualification: anygraduate (B.com, BBA, BMS, BTECH ETC.)                                                                                                                                                                                      Experience: Fresher - 2year experience
  Probation Period:3 months
  
  We provide a complete training session for all our candidates, this helps them to boost their morale irrespective of their education earlier.