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As a Senior Analyst you will play a crucial role in improving customer experience, retention, and growth by identifying opportunities in the moment that matter and surfacing them to teams across functions. You have experience with collecting, stitching and analyzing Voice of Customer and CX data, and are passionate about customer feedback. You will partner with the other Analysts on the team, as well as the Directors, in delivering impactful presentations that drive action across the organization.
You come with an understanding of customer feedback and experience analytics and the ability to tell a story with data. You are a go-getter who can take a request and run with it independently but also does not shy away from collaborating with the other team members. You are flexible and thrive in a fast-paced environment with changing priorities.
Responsibilities
- Stitch and analyze data from primary/secondary sources to determine key drivers of customer success, loyalty, risk, churn and overall experience.
- Verbalize and translate these insights into actionable tasks.
- Develop monthly and ad-hoc reporting.
- Maintain Qualtrics dashboards and surveys.
- Take on ad-hoc tasks related to XM platform onboarding, maintenance or launch of new tools
- Understand data sets within the Data Services Enterprise Data platform and other systems
- Translate user requirements independently
- Work with Business Insights, IT and technical teams
- Create PowerPoint decks and present insights to stakeholders
Qualifications
- Bachelor’s degree in data science/Analytics, Statistics or Business. Master’s degree is a plus.
- Extract data and customer insights, analyze audio or speech, and present them in any visualization tool.
- 5+ years of experience in an analytical, customer insights or related business function.
- Basic knowledge of SQL and Google Big Query.
- 1+ year of experience working with Qualtrics, Medallia or another Experience Management platform
- Hands-on experience with statistical techniques: profiling, regression analysis, trend analysis, segmentation
- Well-organized and high energy
Non-technical requirements:
- You have experience working on client-facing roles.
- You are available to work from our Bangalore office from Day 1 in a night shift. (US Shift)
- You have strong communication skills.
- You have strong analytical skills.
project management.
Must have 2-3 Project implementation and more than one support experience in Oracle EBS R12
Expert level knowledge of Oracle Applications Framework, Oracle Workflow, Oracle Forms, Oracle Report, XML
Report, PLSQL
Functional knowledge in financial module like, GL,AP, AR PO, Project is must
Extensive use of oracle APIs and interfaces
Experience in performance tuning of the code
Experience in shell scripting.
Worked on Oracle Alert, AME, OAM ,DFF etc
Good to have ADF experience
Good to have ORDS experience
Good to have exposure in cloud technology.
Responsibilities
Act as a senior liaison between Business partners and IT communities
Facilitate cross-functional teams through business process and application initiatives from requirements definition
to prototyping, design, development, testing, training, and deployment.
Create technical designs to support business requirements.
Lead the development of technical solutions.
Communicate project status and escalate issues to management.
Develop and execute system test plans and scenarios.
Assist in preparing training materials for deployment of applications, modules, enhancements and bug fixes.
Assist in developing baseline datasets and reports to support testing of technical solutions

If you are interested to solve any kind of Code related error, learning new features and adapting them to real-world projects then you are ready to apply.
- Experience in Core PHP , MVC Architecture.
- Ability to write APIs incl Restful APIs.
- Knowledge of Bootstrap or other front-end frameworks
- Skilled in JavaScript, jQuery, AJAX, JSON, HTML and CSS.
- Knowledge of database operations with MySQL.

Job Purpose and Impact:
The Enterprise Resource Planning (ERP) Engineer will architect, design and develop new and existing digital solutions for the organization's ERP digital portfolio. In this role, you will discover and deliver solutions to complex and varied problems to enable the company's digital future. You will bring order to ambiguous scenarios and apply in depth and broad knowledge of architectural, engineering and security practices to ensure your solutions are scalable, resilient and robust and will share knowledge on modern practices and technologies to the shared engineering community.
Key Accountabilities:
- Apply software engineering patterns and principles to design, develop, test, integrate, maintain and troubleshoot complex and varied software solutions and incorporate security practices in newly developed and maintained applications.
- Participate in peer code review sessions to review code, coach peers and ensure code quality.
- Take the lead in the assigned agile team to adopt agile philosophies, facilitate agile ceremonies and identify continuous improvement opportunities.
- Incorporate the company's engineering and development best practices within the full software development lifecycle including coding standards, code reviews, source control management, building processes, testing and security principles, to deliver high quality code rapidly.
- Collaborate to lead demonstration and continuous feedback sessions to improve development and help drive the long-term vision.
Qualifications:
MINIMUM QUALIFICATIONS:
- Bachelor’s degree in a related field or equivalent experience
- Confirmed experience automating pipelines for continuous integration, testing, delivery and security
- Confirmed experience architecting applications, databases, services or integrations
- Minimum of four years of related work experience
- Experience working in ERP basis, Code Development (ABAP, HTML 5, Python, Java, etc..), or Design Thinking.
- Experience working in Azure, AWS, or BTP cloud environments.
- 2 positions- 1 ERP SAP and 1 for open-source technologies
# About Us
It is **Slack for Construction Industry** that helps construction project owners and contractors track on-site progress in real-time to finish projects on time and in the budget. We aim to bring the speed of software development to infrastructure development.
Founded by IIT Roorkee alumni and backed by industry experts, we are on a mission to help the second largest industry in India-Construction make a transition from pen and paper to digital.
# About the team
As a productivity app startup, we value productivity and ownership most. That helps raise our own bar and the bar of people we hire.
We follow agile and scrum approaches for product development and use best of class tools and practices. Measuring our progress on a weekly basis and iterating fast enables us to build breakthrough modules and features rapidly.
If you join us, You will be constantly throw in difficult situations. Decisions that you take, will directly impact our clients and sales. That's how we learn.
# Requirements -
- 1-3 years of experience testing
- Good with testing concepts, understands test life cycle
- Good bug reporting and communication skills
- Understands release process and past experience of release process
- Understanding the business criticality & being Flexible
- Sound knowledge on Compatibility testing
- Hands on experience on both Web and Mobile platforms
# Responsibilities -
- Domain/Product knowledge would be an added value
- Automation skills for mobile application is an added advantage
- Knowledge and experience on debugging tools (Adb, Xcode, Jmeter, etc.)
- Ideating and managing new communication flows working with internal product, operations, and content teams to drive engagement for company product users.
- Designing and executing the user communication flows for new product features
- Reducing CX touchpoints / calls by looking at data and proactively communicating with the customers on resolving them
- Being a go-getter who can work efficiently with multiple teams and delivering before deadlines.
- Analyzing and reporting performance on a regular basis and deciding actionably.
- Meeting with public officials, developers, and the public regarding development plans
- Business Analysis: Monitoring and assessing the performance of your market.
- Working with and supporting central product teams to improve tools to drive growth in markets.
What you need to have:
- 3+ years of experience in managing growth at early-stage startups or global startups entering India.
- Strong academic credentials from a Tier 1 institution.
- Significant understanding of the fintech and financial services space, especially the wealth management business.
- Bonus: Tier 1 MBA.
- Extremely high analytical skills and first-principles led problem-solving attitude.
- Excellent communication skills.
- Good people skills with the ability to build trust.
Handling the outbound process
English+any 2 south Indian language
Must be Good communication and convencing skill
Basic knoweldge in sales

Job description
The candidate will be responsible for designing, developing, testing, and debugging responsive web and mobile applications for the company. Using Angular, JavaScript, HTML, and CSS, this candidate will be able to translate user and business needs into functional frontend design.
Responsibilities
- Designing, developing, and testing UI for mobile and web applications
- Build reusable code and libraries for future use
- Accurately translate user and business needs into functional frontend code
- Experience with user interface design.
Qualifications
- Bachelor's degree or equivalent in Computer Science
- 1+years' experience in frontend development
- Familiarity using Scrum/Agile development methodologies
- Experience building object-oriented web applications in Angular, JavaScript, HTML5, and CSS3

