11+ Qualtrics Jobs in Bangalore (Bengaluru) | Qualtrics Job openings in Bangalore (Bengaluru)

As a Senior Analyst you will play a crucial role in improving customer experience, retention, and growth by identifying opportunities in the moment that matter and surfacing them to teams across functions. You have experience with collecting, stitching and analyzing Voice of Customer and CX data, and are passionate about customer feedback. You will partner with the other Analysts on the team, as well as the Directors, in delivering impactful presentations that drive action across the organization.

You come with an understanding of customer feedback and experience analytics and the ability to tell a story with data. You are a go-getter who can take a request and run with it independently but also does not shy away from collaborating with the other team members. You are flexible and thrive in a fast-paced environment with changing priorities.

Responsibilities

• Stitch and analyze data from primary/secondary sources to determine key drivers of customer success, loyalty, risk, churn and overall experience.
• Verbalize and translate these insights into actionable tasks.
• Develop monthly and ad-hoc reporting.
• Maintain Qualtrics dashboards and surveys.
• Take on ad-hoc tasks related to XM platform onboarding, maintenance or launch of new tools
• Understand data sets within the Data Services Enterprise Data platform and other systems
• Translate user requirements independently
• Work with Business Insights, IT and technical teams
• Create PowerPoint decks and present insights to stakeholders

Qualifications

• Bachelor’s degree in data science/Analytics, Statistics or Business. Master’s degree is a plus.
• Extract data and customer insights, analyze audio or speech, and present them in any visualization tool.
• 5+ years of experience in an analytical, customer insights or related business function.
• Basic knowledge of SQL and Google Big Query.
• 1+ year of experience working with Qualtrics, Medallia or another Experience Management platform
• Hands-on experience with statistical techniques: profiling, regression analysis, trend analysis, segmentation
• Well-organized and high energy

Non-technical requirements:

• You have experience working on client-facing roles.
• You are available to work from our Bangalore office from Day 1 in a night shift. (US Shift)
• You have strong communication skills.
• You have strong analytical skills.

Job Title: Tech Support Executive 

Location: Bengaluru (On-site) ONLY LOCAL CANDIDATE

Job Overview 

We are seeking a dependable and proactive Tech Support Executive to handle day-to-day 

IT and technical support across the office. The candidate will be responsible for providing 

prompt assistance to all employees for system and network issues, and dedicated mobile 

and gadget support to the management team. 

This role requires strong technical skills, good communication, and a hands-on approach to 

resolving technical problems efficiently. 

Key Responsibilities 

Office IT Support: 

● Provide day-to-day technical assistance to employees for desktops, laptops, printers, 

Wi-Fi, and related peripherals. 

● Install, configure, and troubleshoot software, hardware, and operating systems 

(Windows/macOS). 

● Manage network connectivity, internet issues, and ensure stable Wi-Fi across office 

premises. 

● Handle setup of new employee systems and manage user accounts (emails, access 

permissions, etc.). 

● Maintain IT inventory — systems, accessories, and licenses. 

● Coordinate with external vendors for repair, maintenance, or warranty-related 

support. 

● Ensure data security, antivirus updates, and routine system backups. 

Management Device & Gadget Support: 

● Provide exclusive support for management’s mobile phones, tablets, laptops, and 

other smart gadgets. 

● Manage configuration, app installation, and syncing of business accounts (Google 

Workspace, Microsoft 365, etc.). 

● Troubleshoot issues with mobile connectivity, app crashes, or synchronization. 

● Coordinate with telecom providers for SIM, eSIM, or data plan issues. 

● Ensure proper backup, security, and privacy compliance on management devices. 

● Support during travel, meetings, and online calls to ensure smooth communication 

and connectivity. 

Required Skills & Qualifications 

● Diploma/Degree in Computer Science, Information Technology, or related field. 

● 1–3 years of experience in IT or technical support roles. 

● Strong knowledge of Windows/macOS, Android, and iOS platforms. 

● Understanding of network setup, Wi-Fi routers, and common connectivity 

troubleshooting. 

● Familiar with Google Workspace, Microsoft Office, and business communication 

apps. 

● Good communication and interpersonal skills. 

● Ability to manage multiple support tasks and respond promptly to management 

requests. 

Preferred Skills (Good to Have) 

● Experience in supporting senior executives or management-level users. 

● Knowledge of system security, backup protocols, and remote access tools. 

● Familiarity with asset tracking or helpdesk ticketing systems. 

About antuit.ai

Antuit.ai is the leader in AI-powered SaaS solutions for Demand Forecasting & Planning, Merchandising and Pricing. We have the industry’s first solution portfolio – powered by Artificial Intelligence and Machine Learning – that can help you digitally transform your Forecasting, Assortment, Pricing, and Personalization solutions. World-class retailers and consumer goods manufacturers leverage antuit.ai solutions, at scale, to drive outsized business results globally with higher sales, margin and sell-through.

Antuit.ai’s executives, comprised of industry leaders from McKinsey, Accenture, IBM, and SAS, and our team of Ph.Ds., data scientists, technologists, and domain experts, are passionate about delivering real value to our clients. Antuit.ai is funded by Goldman Sachs and Zodius Capital.

The Role:

Antuit.ai is interested in hiring a Principal Data Scientist, this person will facilitate standing up standardization and automation ecosystem for ML product delivery, he will also actively participate in managing implementation, design and tuning of product to meet business needs.

Responsibilities:

Responsibilities includes, but are not limited to the following:

• Manage and provides technical expertise to the delivery team. This includes recommendation of solution alternatives, identification of risks and managing business expectations.
• Design, build reliable and scalable automated processes for large scale machine learning.
• Use engineering expertise to help design solutions to novel problems in software development, data engineering, and machine learning. 
• Collaborate with Business, Technology and Product teams to stand-up MLOps process.
• Apply your experience in making intelligent, forward-thinking, technical decisions to delivery ML ecosystem, including implementing new standards, architecture design, and workflows tools.
• Deep dive into complex algorithmic and product issues in production
• Own metrics and reporting for delivery team. 
• Set a clear vision for the team members and working cohesively to attain it.
• Mentor and coach team members

Qualifications and Skills:

Requirements

• Engineering degree in any stream
• Has at least 7 years of prior experience in building ML driven products/solutions
• Excellent programming skills in any one of the language C++ or Python or Java.
• Hands on experience on open source libraries and frameworks- Tensorflow,Pytorch, MLFlow, KubeFlow, etc.
• Developed and productized large-scale models/algorithms in prior experience
• Can drive fast prototypes/proof of concept in evaluating various technology, frameworks/performance benchmarks.
• Familiar with software development practices/pipelines (DevOps- Kubernetes, docker containers, CI/CD tools).
• Good verbal, written and presentation skills.
• Ability to learn new skills and technologies.
• 3+ years working with retail or CPG preferred.
• Experience in forecasting and optimization problems, particularly in the CPG / Retail industry preferred.

Information Security Responsibilities

• Understand and adhere to Information Security policies, guidelines and procedure, practice them for protection of organizational data and Information System.
• Take part in Information Security training and act accordingly while handling information.
• Report all suspected security and policy breach to Infosec team or appropriate authority (CISO).

EEOC

Responsibilities

§Implement assigned user stories within project schedule.

§Execute unit testing using automated unit test frameworks.

§Collaborate with team to identify and fix technical issue.

Job Description

§Experience in Java/J2EE, web framework (Spring, Hibernate) and web services.

§Hands-on with core Java and Spring MVC.

§Hands-on experience to implement and manage REST and Micro services.

§Familiar with DevOps pipelines.

§Experience in Agile development methodology like Scrum and test-driven Development.

§Good communication skill.

About First Principles

Job Description:

We at First Principles are looking for a trustworthy and proactive WordPress Developer with minimum 3 years of Web Development experience.

Roles & Responsibilities:

1. Designing and implementing new features and functionality
2. Establishing and guiding the website’s architecture
3. Ensuring high-performance and availability, and managing all technical aspects of the CMS
4. Helping formulate an effective, responsive design and turning it into a working theme and plugin.
5. Requirement analysis and discussion with Stakeholders
6. Provide user experience based on UX design principles

Requirement & Skills :

1. Good understanding of front-end technologies, including HTML5, CSS3, JavaScript, jQuery
2. Experience building user interfaces for websites and/or web applications
3. Experience designing and developing responsive design websites
4. Comfortable working with debugging tools like Firebug, Chrome inspector, etc.
5. Ability to understand CSS changes and their ramifications to ensure consistent style across platforms and browsers
6. Ability to convert comprehensive layout and wireframes into working HTML pages
7. Knowledge of how to interact with RESTful APIs and formats (JSON, XML, GraphQL)
8. Proficient understanding of code versioning tools like Git
9. Strong understanding of PHP back-end development
10. 3+ years of experience as Wordpress developer
11. Experience in Digital Marketing Agencies/Studio

Experience: 1-3 yrs of experience in Client servicing and vendor acquisition (Mandatory)

Working days & Timings:  6 days working & 11a.m to 9 p.m

About Role: We at Pushstart have a premium offering through which we help startups hire verified agencies. We have a network of 150+ agencies (PS partners), across 15 categories. We have helped more than 500 startups like Goodera, Upgrad, Glide Invest (part of Motilal Oswal), Aditya Birla Group,  Leap Finance, Fitternity, Headout, etc in solving their service requirements. 

Your role will involve onboarding top agencies to cater the service requirements of startups across India.

Job Responsibilities:

1. Understand and gather the servicing requirements of the startups.
2. Sourcing the agencies, approaching them actively, doing a quality check and verifying them.
3. Pitching, negotiating, onboarding the right agencies as PS partners, signing contracts and maintaining all the records.
4. Monitoring & tracking the performance of the current agencies on a regular basis, rating them and working on the gaps/shortcomings of it.
5. Maintaining relationships with the partners and working with them to address the gaps/shortcomings 
6. Implement the process with maximum operational efficiency and constantly suggest methods to improve the process

Must-Have Requirements:

1. Good interpersonal skills to interact and communicate with leads & partners
2. Ability to derive and think analytically for improvement and development of current partner network & their performance  
3. Multi-Tasker and a quick learner and implementer.
4. Good data handling skills and excel skills.
5. Capability to work independently and collaborate with cross-functional teams.

Preferred Requirements:

1. Likes talking with people and influencing their decisions
2. Understands the B2B marketing and sales process
3. Agency Background in Sales + Client Servicing Preferred
4. Supply Acquisition experience in startups like Dunzo, Urban Company, Pepper Content, etc preferred. 

To Apply: https://bit.ly/SupplyAcquisition">https://bit.ly/SupplyAcquisition

About Us:

https://pushstart.in/">Pushstart started as a small FB group of entrepreneurs helping each other with their startup ideas 3 years back and has evolved into India’s most active and trusted community that caters to the needs of 25,000+ entrepreneurs across India. 

Pushstart runs a network of 30+ niche communities via which entrepreneurs discuss their professional problems, exchange trusted business contacts, and help each other to GROW their Business together.  

In addition to the communities, Pushstart dedicatedly helps entrepreneurs in networking by helping them get warm B2B Introductions with top-funded startups and hire verified agencies on-demand 

• Coordinating with internal (operation, sales) and external stake holders (Client POC)
• Ensuring that customers receive the quickest service possible
• Assisting representatives in handling disappointed customers
• Determining a course of action to resolve customer problems
• Training newly hired customer service representatives

Desired Candidate Profile

• Graduates from tier 1/2 engineering / management colleges
• 3-5 years of experience in B2B Client Servicing
• Proven track record of handling escalations
• Team handling and monitoring capabilities
• Ability to adapt quickly to a new environment