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Qualtrics Jobs in Bangalore (Bengaluru)

11+ Qualtrics Jobs in Bangalore (Bengaluru) | Qualtrics Job openings in Bangalore (Bengaluru)

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Eastvantage private limited
Bengaluru (Bangalore)
5 - 8 yrs
₹12L - ₹20L / yr
Qualtrics
SQL
Big Data

As a Senior Analyst you will play a crucial role in improving customer experience, retention, and growth by identifying opportunities in the moment that matter and surfacing them to teams across functions. You have experience with collecting, stitching and analyzing Voice of Customer and CX data, and are passionate about customer feedback. You will partner with the other Analysts on the team, as well as the Directors, in delivering impactful presentations that drive action across the organization.

You come with an understanding of customer feedback and experience analytics and the ability to tell a story with data. You are a go-getter who can take a request and run with it independently but also does not shy away from collaborating with the other team members. You are flexible and thrive in a fast-paced environment with changing priorities.

Responsibilities

  • Stitch and analyze data from primary/secondary sources to determine key drivers of customer success, loyalty, risk, churn and overall experience.
  • Verbalize and translate these insights into actionable tasks.
  • Develop monthly and ad-hoc reporting.
  • Maintain Qualtrics dashboards and surveys.
  • Take on ad-hoc tasks related to XM platform onboarding, maintenance or launch of new tools
  • Understand data sets within the Data Services Enterprise Data platform and other systems
  • Translate user requirements independently
  • Work with Business Insights, IT and technical teams
  • Create PowerPoint decks and present insights to stakeholders

Qualifications

  • Bachelor’s degree in data science/Analytics, Statistics or Business. Master’s degree is a plus.
  • Extract data and customer insights, analyze audio or speech, and present them in any visualization tool.
  • 5+ years of experience in an analytical, customer insights or related business function.
  • Basic knowledge of SQL and Google Big Query.
  • 1+ year of experience working with Qualtrics, Medallia or another Experience Management platform
  • Hands-on experience with statistical techniques: profiling, regression analysis, trend analysis, segmentation
  • Well-organized and high energy

Non-technical requirements:

  • You have experience working on client-facing roles.
  • You are available to work from our Bangalore office from Day 1 in a night shift. (US Shift)
  • You have strong communication skills.
  • You have strong analytical skills.


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Deqode

at Deqode

1 recruiter
purvisha Bhavsar
Posted by purvisha Bhavsar
Bengaluru (Bangalore), Pune, Jaipur, Bhopal, Gurugram, Hyderabad
5 - 7 yrs
₹5L - ₹18L / yr
Software Testing (QA)
Manual testing
SQL
ETL

🚀 Hiring: Manual Tester

⭐ Experience: 5+ Years

📍 Location: Pan India

⭐ Work Mode:- Hybrid

⏱️ Notice Period: Immediate Joiners

(Only immediate joiners & candidates serving notice period)


Must-Have Skills:

✅5+ years of experience in Manual Testing

✅Solid experience in ETL, Database, and Report Testing

✅Strong expertise in SQL queries, RDBMS concepts, and DML/DDL operations

✅Working knowledge of BI tools such as Power BI

✅Ability to write effective Test Cases and Test Scenarios

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Spanidea Systems
Gokul Krishnan
Posted by Gokul Krishnan
Remote, Bengaluru (Bangalore), Hyderabad
5 - 10 yrs
₹20L - ₹25L / yr
Verification and validation
BMC
BIOS

Job Description

  • Ensure hardware quality by performing client's qualification tests on servers and components 
  • Draft organized and detailed qual reports of tests showing outputs and PASS/FAIL results 
  • Debug HW issues found during tests by running investigative steps such as reproduction tests, problem isolation and fix verification. 
  • Prepare servers for test by validating HW config and updating FW 
  • Provide progress updates of tests on a regular basis in task tracker 
  • Attend stakeholder meetings to provide updates to open qualifications 
  • Support building out diagnostic definitions for hardware failures 

Qualifications

  • 5+ years of BMC test experience  
  • Experience with data center server (x86) and component testing and debug - CPU, DIMM, Motherboard, BMC, SATA/NVME Drive, NIC, PSU 
  • Experience with data center server FW component testing and debug - BIOS, BMC/IPMI/redfish, Drive FW, NIC FW, RAID FW, CPLD 
  • Experience with Linux shell/bash scripting to support HW testing 
  • Experience on Python automation  


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Start up Social Commerce based in Indonesia

Start up Social Commerce based in Indonesia

Agency job
via Qrata by Revathi Satish
Bengaluru (Bangalore)
1 - 4 yrs
₹10L - ₹25L / yr
Odoo (OpenERP)
Odoo
odoo
skill iconJava
Spring
+1 more
Job Duties and Responsibilities
We are looking for an experienced full-stack engineer to implement both back-end and front-end
software solutions to serve both internal and external customers. The position entails working in
an agile team to develop Java- and React-based projects that support our system.
● 1 - 4 yrs of Odoo development experience.
● Design, implement and test full-stack solutions using Java, Spring and React
● Design robust spring system that can support 2-5mil users.
● Work alongside other team members to integrate various components into finished
product
● Work closely with product owner to create stories
● Continuously create new and interactive features that would help to improve user
experience and user engagement.
● Assist with troubleshooting of issues as needed
● Participate in the design and architecture of software solutions
● Assist in developing and maintaining continuous integration pipelines
Read more
Alpha Source
Kashish Bhasin
Posted by Kashish Bhasin
Remote, Bengaluru (Bangalore)
2 - 10 yrs
₹40L - ₹50L / yr
Fullstack Developer
* The Job pays flat $ 25 - 30 / Hour. This is a Part Time Job ( for 1 -2 Months ). Basis this calculation ( extended over Year), we have mentioned the salary as INR 44 L ( Yearly)

** Kindly read this carefully ! (This is not an Ordinary Job and requires 'educating' skills. )



This is for a Magazine that teaches people how to program the Software easily. This is a Project, where we need to educate Dummies on 'Creating Real Life' Web applications from Scratch ( without using any in-built Libraries )



** for this Project, we need Software Engineers, who have created / built apps like Facebook (any Social Media), Messaging Apps (like Slack), Business Apps ( like Zoho), Social Media Apps ( like Linkedin), Recruitment Apps (like Monster.com) etc.

** Need someone who can provide and explain the entire Source Code used for such apps (Backend + Frontend + DB + Infrastructure ), in 'as Easy Language as possible', without using any "Jargons", and without using any "External Libraries". ( We can use basic Libraries like Promises / Await, however, We cannot use "Dajngo" as it takes away the heavy lifting of User Creating and login ).

** Need Software Engineers, who understand, how in-built Libraries actually work !



** One of Our Team Members shall physically visit your location, ( where ever in India you are ), and shall 'record' your explanations about the Source Code ( Ofcourse, masking your Face). If that is not possible, we Shall request you to join a GMeet / Zoom Call, and record the Video Session.

** The length of each Lesson ( for example, if the Lesson #1 is about 'Creating Facebook from Scratch', then the Engineer, would not need to extend beyond 10-20 ( 1 - hour sessions ) !

** We are looking for Software Engineers, who have actually, created such Apps, and do carry experience in maintenance as well ! ( If the Resume does not reflect your experience, please do not expect any response from the Recruiter ) !
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SunEdison Infrastructure
Ankul Sharma
Posted by Ankul Sharma
Mumbai, Chennai, Bengaluru (Bangalore), Hyderabad, Delhi, Kolkata
1 - 4 yrs
₹4L - ₹5L / yr
MS-Excel
Customer Relationship Management (CRM)
Communication Skills

JOB DESCRIPTION / ROLES & RESPONSIBILITY


Job Title
Customer Experience Champion

Location
Chennai, Mumbai, New Delhi, Kolkata, Hyderabad, Bangalore

 

Salary
INR 4,00,000 – 5,00,000 per annum

 

Position Summary

As a Customer Experience Champion, you will work as part of SunEdison’s Customer Experience team. This role requires a results-focused individual who can liaise with our Customer Experience, Sales and Operations teams. Further, supporting the Sales teams, to deliver high-quality service to SunEdison’s clients. This position is created for calling active and budding clients to encourage understanding of our product. Addressing clients' uncertainties, grievances, and suggestions on time. Noting important details of each conversation. Must be comfortable in presenting products or services over the phone as well as dealing with doubts. If you have a passion for delivering measurable results and client success, we want to hear from you.

 

The Objectives of this role include

  • Directly leads all aspects of a team of a max of 10 Individual Contributors including the sales team, operations team and customer experience specialists.
  • Partner closely with Sales and Operations Team in their respective region
  • Ensure timely submission and follow-up on all call information submitted across businesses
  • Arrange Client meetings with the Sales Team
  • The goal is to help the company grow by bringing in customers and developing business
  • Correspondence to clients like clarifications, queries, and other details about our business
  • Convincing customers to close the lead and grow the business
  • Follow up with the client, may include site visit as well
  • Relationship management
  • Drive to engage clients on new products and features
  • Understanding customer journey thoroughly
  • Coordinating customer requests with internal stakeholders (ops team, survey team)
  • Coordinating customer’s requests with external stakeholders (Distribution Companies, etc)


Position Responsibility

  • Contact potential or existing customers to inform them about a product or service using scripts
  • Answer questions about products or the company and ask questions to understand customer requirements to close sales
  • Handle grievances to preserve the company’s reputation
  • Go the “extra mile” to meet sales quota and facilitate future sales
  • Keep records of calls and sales and note useful information
  • Directly communicating between the Client and SunEdison’s team and performance management
  • Manage and coordinate inter-team-members relationships
  • Team level Key Performance Indicators
  • Bridge the gap between client, sales team and operations team for Solar Panels
  • Noting down customer requests exhaustively
  • Ultimate focus on delighting the customer
  • Pulling in the relevant subject matter expert in their conversation with the customer as and when required.
  • Ensuring all teams deliver to customers in their respective TAT


Position Experience

  • Minimum 1-3 years of relevant experience, preferably worked in a BPO Industry, Energy Sector, B2C relationship management, customer service (servicing internal or external customers), consumer-facing sales organization handling inbound & outbound calls, CRM systems.


Position Academic Qualification

  • Graduation in any discipline.

 

Desired Technical Skills

  • MS Excel tools and Basic CRM Tools

Desired Soft Skills

  • Should have attention to detail
  • Communication Skills (Verbal and Written)
  • Interpersonal Skills
  • Analytical & Problem-Solving Skills

Language Proficiency

  • English- Must Have
  • Hindi/Bengali/Telugu/Assamese/Gujarati/Kannada/Marathi – Good to have
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Their mission is to build financial services.(NV1)

Their mission is to build financial services.(NV1)

Agency job
via Multi Recruit by Chandrala P
Bengaluru (Bangalore)
3 - 6 yrs
₹6L - ₹8L / yr
Above The Line Marketing (ATL)
Below The Line Marketing (BTL)
Demand planning
Vendor Funnel
Inventory Management
+1 more
  • Demand planning
  • Create the vendor funnel of ATL & BTL marketing agencies
  • Procure to pay process management and ensuring compliance with process KPIs
  • Order scheduling and expediting
  • Work closely with suppliers to ensure effective support
  • Supervising goods/service receipt and cycle count process at the office to ensure timely receiving of goods
  • Support and coordinate with the various departments particularly with accounts with ease
  • Handle internal audits
  • MIS preparation

 

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Nasdaq listed Telecom

Nasdaq listed Telecom

Agency job
Bengaluru (Bangalore)
5 - 7 yrs
₹12L - ₹15L / yr
Appium
Selenium
Software Testing (QA)
Automation testing

This role is Temporary full time.
Must to have:

  • Minimum 5 years of QA automation experience
  • Solid knowledge of Mobile application automation i
  • Experience in Selenium and Appium tools and scripting language
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Gigforce

at Gigforce

6 recruiters
Krithika C
Posted by Krithika C
Remote, Bengaluru (Bangalore), Chennai, Vellore, Madurai, Hyderabad, Vizag, Cochin, Calicut, Mysore
1 - 15 yrs
₹2L - ₹4L / yr
Field Sales
Business Development
Banking
Sales

About :

  1. Employee Management at your Fingertips. PagarBook - India's Best Payroll and Attendance
  2. Management tool for Small & Medium Enterprises. Using PagarBook, a business owner can maintain all the records of their employees digitally and can get insights around the same.
  3. PagarBook is free & easy to use employee management, work & payroll management software app where you can manage all your staff and employee’s attendance, record the work done by your staff and employees and their salary, payments & advances can also be recorded in this app.
  4. Sms & WhatsApp notification to employees and staff about payments, bonuses, daily work, attendance & leaves.
  5. The Sales would be done for premium desktop version of the application
  6. Benefits of desktop application:
    1. Better and Easier accessibility, also available on mobile web
    2. Access to rich reports which gives you business knowledge, spend
    3. Unlimited free upgrades for a year

 

About Sales team:

The field sales team at PagarBook is all about solving SME’s customer problems and ensuring we deliver compelling value propositions.

On a typical day, the sales team:

  • drives the adoption of a premium version of Pagarbook, sold at a subscription fee per annum
  • never-say-no attitude, and comes with a win-all attitude
  • At the same time, a core ingredient of the DNA is customer empathy
  • We should always ensure the customer is well informed of all the benefits of the solution, before we close the sales.

Responsibilities and Duties of sales associate:

  • You will pitch about PagarBook desktop solution on field to customers
  • You will explain the benefits of PagarBook desktop solution to customers
    • Better and Easier accessibility, also available on mobile web
    • Access to rich reports which gives you business knowledge, spend
    • Unlimited free upgrades for a year
    • Bulk update features
    • Expense management
  • The users can register on the desktop for a free trial for 7 days first
  • Sales associate would convert the customer into a paid customer

Mandatory requirements:

  • Having your own bike is a must
  • Smartphone is a must
  • Field sales experience is a must (telecom, FMCG and financial sales experience adds more weightage)
  • Graduation in any field is sufficient

Benefits:

  • Fixed salary upto 25k
  • Targets based incentives (no upper cap, average ~10k per month):
  • Petrol allowance ~upto INR 3,000 (on actual bills)
  • Initial job posting would be for 3 months - based on good performance, conversion to full time employment would be granted

Key Areas of Responsibility (KRAs):

  • Onboarding of Customers
    • Meet 30 new clients a day (tracked)
    • Get free trial enabled for 20 clients a day
    • Get 3 sales (paid customers, 10% conversion) per day - non-negotiable output
  • Retaining customer accounts
    • While we build new businesses, cross-selling would be key
    • Customers should keep using PagarBook desktop beyond 30 days of activation
  • Grow customer basket size
    • Identify key SME clusters in the city and prepare an acquisition plan
    • Go aggressive and acquire
  • Business acumen & key skills
    • Strong knowledge on PagarBook sales process, services and product
    • Local Market and competition knowledge and clear articulation of PagarBook advantages
    • Strong negotiation and influencing skills to create win-win
    • Give continuous feedback to internal teams to improve our customer service level

Finally, remember, you are the PagarBook brand ambassador on the ground! All the best.

 

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HappLabs Software LLP

at HappLabs Software LLP

6 recruiters
Shruti Kulkarni
Posted by Shruti Kulkarni
Bengaluru (Bangalore)
0 - 1 yrs
₹1L - ₹2L / yr
API
skill iconPython
Perl
Shell Scripting
Selenium
+2 more
Experience : 6 Months - 1+ Year Job brief: We are looking for an QA for API testing who possesses a passion for pushing Web technologies to the limits. This QA will work with our team of talented engineers to design and build the next generation of our Web applications. Works closely with other app development and technical teams. As a QA engineer, you should review requirements, design specifications or stories to provide timely and meaningful feedback. You will work independently to create detailed, comprehensive and well-structured test plans and test cases. Our development strategy is agile, you will be working on improving features by testing them. Skills: Excellent with a strong technical background and strong communication skills. Experience in analyzing the middle tier technology problem solving skills and testing using REST API web services. Good understanding of Agile Methodology. Experience in raising bugs in JIRA and drive defect triage call Collaborate with testing, developers and architects on *collecting requirements payloads data for service testing and service virtualization. Understanding of STUB/Service virtualization. Understanding of any API testing tools like POSTMAN, Rest Client, Anypoint etc. Requirements: Hands on experience on REST ASSURED/JUnit framework for API testing. Hands on experience in any Java IDE (e.g. Eclipse). Hands on experience on GIT, JIRA. Good Understanding of REST API types (GET, PUT, POST, DELETE) an its working. Good understanding of HTTP, JSON protocol and syntax. Good understanding of Message Schema, RAML, Message Request-Response mechanism. Working experience in Agile methodology / SAFe with in-sprint automation. Good Exposure on Product Testing. Understanding of Test Management tool. Understanding of complete STLC.
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Bengaluru (Bangalore)
3 - 8 yrs
₹5L - ₹14L / yr
skill iconNodeJS (Node.js)
skill iconJavascript
skill iconMongoDB
skill iconExpress
MEAN stack
Your Mission As a Senior Node.js developer, you will be working directly with our team towards the development of our product, in Node.js, Angularjs, MySQL and more. You are expert in Core JavaScript development and have a sharp knowledge on how to use the object model of JavaScript at best to make your code tidy and reusable. You will use MEAN Stack (MongoDB, Express.js, Angular.js, Node.js) along with Redis for queue management and MySQL for fast transactions. You have a strong product vision, to such an extent that you will be able to turn one line of requirements into a fully fledged feature. We deal with million of billions of records. Think “big data”. You will ensure that your code and queries are properly optimized so as to keep the app quick and responsive – and the servers up! We are deeply versed in reusability (so that we never have to reinvent the wheel). You know about the best Node.js plugins that you can find through npm to fulfill your needs, and you will build reusable components that you will leverage across the codebase. We love to take a step back from our day-to-day activities to improve our product. You will be part of this ongoing process. Your Profile You are first and foremost passionate about product development and digital technologies. You must have completed successful projects with a strong Node.js code Required Skills: core JavaScript experience; Node.js, APIs and modules; experience in handling databases and unit testing is also important. Competencies: excellent bug hunter; good judgement and decision making skills; responsible and motivated; passionate about learning new things. Experience in localisation will be appreciated. Motivated and ready to working in a truly international setting with people from all around the world.
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