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As a Senior Analyst you will play a crucial role in improving customer experience, retention, and growth by identifying opportunities in the moment that matter and surfacing them to teams across functions. You have experience with collecting, stitching and analyzing Voice of Customer and CX data, and are passionate about customer feedback. You will partner with the other Analysts on the team, as well as the Directors, in delivering impactful presentations that drive action across the organization.
You come with an understanding of customer feedback and experience analytics and the ability to tell a story with data. You are a go-getter who can take a request and run with it independently but also does not shy away from collaborating with the other team members. You are flexible and thrive in a fast-paced environment with changing priorities.
Responsibilities
- Stitch and analyze data from primary/secondary sources to determine key drivers of customer success, loyalty, risk, churn and overall experience.
- Verbalize and translate these insights into actionable tasks.
- Develop monthly and ad-hoc reporting.
- Maintain Qualtrics dashboards and surveys.
- Take on ad-hoc tasks related to XM platform onboarding, maintenance or launch of new tools
- Understand data sets within the Data Services Enterprise Data platform and other systems
- Translate user requirements independently
- Work with Business Insights, IT and technical teams
- Create PowerPoint decks and present insights to stakeholders
Qualifications
- Bachelor’s degree in data science/Analytics, Statistics or Business. Master’s degree is a plus.
- Extract data and customer insights, analyze audio or speech, and present them in any visualization tool.
- 5+ years of experience in an analytical, customer insights or related business function.
- Basic knowledge of SQL and Google Big Query.
- 1+ year of experience working with Qualtrics, Medallia or another Experience Management platform
- Hands-on experience with statistical techniques: profiling, regression analysis, trend analysis, segmentation
- Well-organized and high energy
Non-technical requirements:
- You have experience working on client-facing roles.
- You are available to work from our Bangalore office from Day 1 in a night shift. (US Shift)
- You have strong communication skills.
- You have strong analytical skills.
Python
Data AnalyticsAbout Us:
Optimo Capital is a newly established NBFC founded by Prashant Pitti, who is also a co-founder of EaseMyTrip (a billion-dollar listed startup that grew profitably without any funding).
Our mission is to serve the underserved MSME businesses with their credit needs in India. With less than 15% of MSMEs having access to formal credit, we aim to bridge this credit gap through a phygital model (physical branches + digital decision-making).
As a technology and data-first company, tech lovers and data enthusiasts play a crucial role in building the analytics & tech at Optimo that helps the company thrive.
What We Offer:
Join our dynamic startup team as a Senior Data Analyst and play a crucial role in core data analytics projects involving credit risk, lending strategy, credit underwriting features analytics, collections, and portfolio management. The analytics team at Optimo works closely with the Credit & Risk departments, helping them make data-backed decisions.
This is an exceptional opportunity to learn, grow, and make a significant impact in a fast-paced startup environment. We believe that the freedom and accountability to make decisions in analytics and technology bring out the best in you and help us build the best for the company. This environment offers you a steep learning curve and an opportunity to experience the direct impact of your analytics contributions. Along with this, we offer industry-standard compensation.
What We Look For:
We are looking for individuals with a strong analytical mindset and a fundamental understanding of the lending industry, primarily focused on credit risk. We value not only your skills but also your attitude and hunger to learn, grow, lead, and thrive, both individually and as part of a team. We encourage you to take on challenges, bring in new ideas, implement them, and build the best analytics systems. Your willingness to put in the extra hours to build the best will be recognized.
Skills/Requirements:
- Credit Risk & Underwriting: Fundamental knowledge of credit risk and underwriting processes is mandatory. Experience in any lending financial institution is a must. A thorough understanding of all the features evaluated in the underwriting process like credit report info, bank statements, GST data, demographics, etc., is essential.
- Analytics (Python): Excellent proficiency in Python - Pandas and Numpy. A strong analytical mindset and the ability to extract actionable insights from any analysis are crucial. The ability to convert the given problem statements into actionable analytics tasks and frame effective approaches to tackle them is highly desirable.
- Good to have but not mandatory: REST APIs: A fundamental understanding of APIs and previous experience or projects related to API development or integrations. Git: Proficiency in version control systems, particularly Git. Experience in collaborative projects using Git is highly valued.
What You'll Be Working On:
- Analyze data from different data sources, extract information, and create action items to tackle the given open-ended problems.
- Build strong analytics systems and dashboards that provide easy access to data and insights, including the current status of the company, portfolio health, static pool, branch-wise performance, TAT (turnaround time) monitoring, and more.
- Assist the credit and risk team with insights and action items, helping them make data-backed decisions and fine-tune the credit policy (high involvement in the credit and underwriting process).
- Work on different rule engines that automate the underwriting process end-to-end.
Other Requirements:
- Availability for full-time work in Bangalore. Immediate joiners are preferred.
- Strong passion for analytics and problem-solving.
- At least 1 year of industry experience in an analytics role, specifically in a lending institution, is a must.
- Self-motivated and capable of working both independently and collaboratively.
If you are ready to embark on an exciting journey of growth, learning, and innovation, apply now to join our pioneering team in Bangalore.
React Native
iOS App Development
Android Development
Flutter
Swift- Design and build highly reliable and performant applications that deliver a great user
experience.
- Own large technical deliverables and execute in a structured manner.
- Take the accountability of the overall health of the applications you build.
- Platformize components as libraries, utilities and promote reuse.
- Be able to conceptualize and develop prototypes quickly.
- Lead by example, mentor and guide team members on everything from structured
problem solving to development of best practices.
Requirements
- Deep expertise of the iOS and Android ecosystems.
- Hands on experience with either React Native, Flutter, Swift or Kotlin.
- Deep understanding of your tools: Languages, frameworks, systems.
- Experience with abstracting requirements into frameworks.
- Hungry to learn, share knowledge, and enjoy mentoring others.
- Data driven, having customer empathy, striving to build stable, delightful applications.
- [Optional, but desired] Experience with video streaming and Real Time Communication
technologies
.NET
C#
Angular (2+)MUST HAVE SKILLS
1. Minimum 5 +years of experience in.Net, MVC, and Web API.c#.
2. Minimum 2-3 years of experience in Angular 5, Angular6+.
3. Very good communication skills.
4. Experience with RESTful APIs to connect other backend services.
5. Should have developed more than 2 applications.
6. CI/CD, GIT
7. Good with Threading
8. Experience with performance improvement of applications.
• Lead the local execution of the marketing campaigns and D2C commerce across all owned, earned and paid channels.
• Shapes the future of D2C marketing and sales, develop a clear strategy for the activation and sales in the market and to plan, implement and optimize all media campaign activities together with the global D2C team and agency partners.
• Responsible for enabling cutting edge, agile and technology enabled
audience based, personalized activation & omni-channel marketing and direct sales & engagement via owned platforms to increase consumer, customer and business impact.
• Drive all marketing campaign activities across all digital channels and all
categories. Lead the execution and constant optimization of D2C digital
marketing activation strategy.
• Drive full P&L responsibility and ensure high repeat values & LTV for
customers.
• Plan sales/events to highlight the offers and new product launches of the
company.
• Coordinate between the Brand & D2C team to maintain the Brand
architecture.
• Responsible for the full funnel flow on the website for customers and ensuring high
CR&AOV.
Required Skills/ Experience
• 6-7 years of relevant experience
• Prior experience in D2C companies or consultancies
• Experience in digital marketing
• Worked on different live projects, web optimization.
Our client is a software services company based in bangalore
- Be a team player and strive for the success of the team and the client
- Preparation of Technical Design documents
- Work independently and progress the build of a CEMLI/RICE object from a technical design document
- Capable of working in a fast paced, dynamic, team-oriented environment
- Understanding functional documents of FIN (GL, Fixed Assets, Cash management, AP/AR) and SCM (procurement, Inventory, Order Management).
Experience and Skills:
- Minimum a Bachelor’s degree.
- Oracle Apps Technical with 5+ years of Experience in development, testing and deployment of RICE components and financial modules
- Good Experience on Oracle Forms & Reports, XML / BI Publisher Reporting Tools, Interfaces (outbound /Inbound) and Workflow.
- Must have a strong experience and knowledge of Oracle E-Business Suite
- Must have strong technical experience on PL/SQL, XML Publisher reports, Java, Oracle Applications Framework (OAF)
- Knowledge on ADF
- Must be able to work independently with business users and external users and responsible for design, development, Testing support, production deployment and production support.
- Excellent organization and communication skills
Job Description
- Minimum 2 years of experience required
- Keen interest in the area of sales
- Conduct sessions in college and corporate areas
- Apprise the clients about the courses and seminar available
- Facilitate the company to enhance sales through targeting a good audience and building a rapport with them.
Key Responsibilities
- Communicate effectively regarding the services provided which will aid the clients
- Work in the area of outside sales for the company
- Prepared to travel to different avenues to engage with the clients
- Build confidence in the minds of the clients and assure them that the services provided by the
Company meets their requirements
- Highlight to the clients the unique selling points of the company
- Persuade the clients and convert them to potential customers of the company
Java
HTML/CSS- 3-6 years of hands-on
- Experience in Java
- Experience in Scripting using technologies like Selenium or Puppeteer
- Working Knowledge in Web App Technologies (HTML, CSS, JavaScript, jQuery)
- Competence in Linux platform
- Having knowledge of XPath, Regex
- Familiarity in Maven,
- Familiarity in Maven Git
- Familiarity with Continuous Integration tools
- Familiarity of (Jenkins etc)
- Familiarity in Unit Testing
- Familiarity in Junit
- Aggregation Engineer (scripting)
- Good Communication
- Must have worked on Agile projects
- Should have exposure on product-based projects
- Candidates have interest learn /Adapt new technologies
- Candidates should be ready to WFO post-pandemic (Bangalore location
Day Shift
Banking Domain
Job Description :
1. Candidate should have Strong SQL skills and manipulate large data sets in a database.
2. Advanced Excel proficiency including Pivot tables, lookup/hookup, graphs, etc.
3. Knowledge and experience in the Banking industry are preferred.
4. Top decile SQL skills are a MUST (Experience in Hive/Spark-SQL is strongly preferred)
5. Should possess a strong combination of analytical, technical, and business savvy.
6. Ability to thrive in a fast-paced start-up environment, and to manage multiple, competing priorities simultaneously.Must be comfortable in ambiguity and constantly evolving environment
Key Responsibilities :
1. Will be the point of contact for reporting/data management needs and will be responsible to drive complex data analysis and propose improvement opportunities in existing tools and reports.
2. The Business Analyst will be responsible to establish best practices in data management, data visualization, and report distribution.
3. Understanding client requirements and converting them into technical and business deliverables.
4. Leverage data warehouse and other data sources to answer business queries.
5. Doing the ad-hoc analysis and presenting results in a clear manner.
JavaNo physical presence required for interview...All the process from interview to selection will be online…
Key Skills:
- Java, Java EE, Spring Boot, Hibernate, REST, Angular Js(2/4/5/6/7).
Job Summary:
- JAVA Developer Analyse Design and Develop Applications
- Must-Have experience in Java, J2EE, Webservices using SOAP, SPRINGS, HIBERNATE, Web Technologies, Rest full services etc.
- Experienced in client-side scripting and JavaScript frameworks, including Angular 2/4/5/6/7, jQuery, Css3, Bootstrap, HTML.
- Hands-on experience in Maven.
- Experience in Agile Development methodologies.
- Strong logical and reasoning skills with keen self-learning.
- Good in Logic
- You should be comfortable working in a team and have good communication skills.
Responsibilities:
- Write, clean, well-designed code, testable, efficient code.
- Must have a real-time exposure with object-oriented programming in Java, J2EE.
- Real-time exposure in Spring, Spring Boot, Hibernate framework, Angular Js(2/4/5/6/7).
- Collaborate with internal teams to identify system requirements.
Contact Person:- Naveen Kumar.
Simplilearn.com is the world’s largest professional certifications company and an Onalytica Top 20 influential
brand. With a library of 400+ courses, we've helped 1 million+ professionals advance their careers, delivering
$5 billion in pay raises. Simplilearn has over 750 employees worldwide and our customers include Fortune
1000 companies, top universities, leading agencies and hundreds of thousands of working professionals. We
are growing over 200% year on year and having fun doing it.
Who are we looking for?
This role would be part of the B2C sales function for our India / International Business Groups. He/she would
drive the new customer acquisition, customer relationship management, Operations & reporting.
What should you do?
• New Customer Acquisition
• Conversion of leads received through various marketing channels
• Preparing short-term and long-term sales plan towards reaching the assigned goals
• Consistently achieve revenue targets in line withteam/organizational objectives
• Proactively identifying cross-selling/up-selling opportunities with the existing customers
• Identifying references through the existing customer base to increase the sales pipeline
• Customer Relationship Management
• Understand the customer requirement and pass on the insights towards the
product portfolio improvement based on the customer interaction / feedback
• Key Account Management
• New account development
• Operations and Reporting
• Managing pre-sales to post-sales support activities for the assigned
products/geographies and ensuring the highest customer satisfaction
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