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As a Senior Analyst you will play a crucial role in improving customer experience, retention, and growth by identifying opportunities in the moment that matter and surfacing them to teams across functions. You have experience with collecting, stitching and analyzing Voice of Customer and CX data, and are passionate about customer feedback. You will partner with the other Analysts on the team, as well as the Directors, in delivering impactful presentations that drive action across the organization.
You come with an understanding of customer feedback and experience analytics and the ability to tell a story with data. You are a go-getter who can take a request and run with it independently but also does not shy away from collaborating with the other team members. You are flexible and thrive in a fast-paced environment with changing priorities.
Responsibilities
- Stitch and analyze data from primary/secondary sources to determine key drivers of customer success, loyalty, risk, churn and overall experience.
- Verbalize and translate these insights into actionable tasks.
- Develop monthly and ad-hoc reporting.
- Maintain Qualtrics dashboards and surveys.
- Take on ad-hoc tasks related to XM platform onboarding, maintenance or launch of new tools
- Understand data sets within the Data Services Enterprise Data platform and other systems
- Translate user requirements independently
- Work with Business Insights, IT and technical teams
- Create PowerPoint decks and present insights to stakeholders
Qualifications
- Bachelor’s degree in data science/Analytics, Statistics or Business. Master’s degree is a plus.
- Extract data and customer insights, analyze audio or speech, and present them in any visualization tool.
- 5+ years of experience in an analytical, customer insights or related business function.
- Basic knowledge of SQL and Google Big Query.
- 1+ year of experience working with Qualtrics, Medallia or another Experience Management platform
- Hands-on experience with statistical techniques: profiling, regression analysis, trend analysis, segmentation
- Well-organized and high energy
Non-technical requirements:
- You have experience working on client-facing roles.
- You are available to work from our Bangalore office from Day 1 in a night shift. (US Shift)
- You have strong communication skills.
- You have strong analytical skills.
Job Summary
We are seeking a dynamic Asst Store Manager to lead our premium lifestyle apparel store. The ideal candidate will drive sales growth, deliver exceptional luxury customer experiences, and uphold brand standards across store operations, visual merchandising, and team performance.
Experience : 3 to 7 years
Should be from apparel brand
Key Responsibilities
Lead end-to-end store operations ensuring premium service standards
Drive sales targets, AOV, conversion, and repeat customer engagement
Build, train, and motivate a high-performing sales team
Deliver personalized styling and customer experience for HNI clients
Maintain visual merchandising as per brand and seasonal guidelines
Monitor inventory, stock movement, shrinkage, and replenishment
Analyze KPIs, sales reports, and take corrective actions
Handle customer escalations with a luxury-first mindset
Ensure SOP, audit, and compliance adherence
Skills & Competencies
Strong leadership and team management
Excellent customer service and luxury selling skills
Eye for fashion, styling, and brand presentation
Sales analytics and KPI-driven approach
Strong communication and interpersonal skills
Qualifications & Experience
Graduate in any discipline (Fashion background preferred)
3–8 years of experience in premium / luxury apparel retail
Proven experience handling high-value customers and targets
Java
Spring Boot
Amazon Web Services (AWS)We are seeking a Java Engineer (6- 10 year's experience) in Bangalore/Gurgaon to drive modernization of enterprise financial platforms. You will lead cloud migration (AWS), integrate AI, and develop high-performance backend systems focusing on cleared derivatives, risk management, and margin optimization.
•Experience: 6 to 10 Years
•Location: Bangalore / Gurgaon
•Mode of Work: Full-Time
•Key Responsibilities
Backend Development: Build high-performance, low-latency services using Java 8/11/17+ and Spring Boot.
•Cloud Migration: Execute on premises to AWS cloud migration initiatives.
•Derivatives Focus: Implement complex business logic for cleared derivatives, covering trade matching and regulatory reporting.
•AI Integration: Implement AI pipelines for automated financial data processing.
•Architecture: Utilize AWS services (Lambda, ECS, S3, RDS, Kafka).
Required Technical Skills
•Java & Spring: Advanced Core Java, Spring Boot, Spring Security, JPA/Hibernate.
•AWS: Strong experience in AWS cloud infrastructure and security.
•Databases: Expert-level SQL (Oracle/PostgreSQL).
•DevOps: Experience with Docker, Kubernetes, and migration patterns.
Must-Have Qualifications
•Domain expertise in Cleared Derivatives (Futures & Options, Clearing Houses).
•Experience designing scalable microservices.
Nice-to-Have Skills
•Experience with Generative AI or Agent builders.
•Knowledge of Infrastructure as Code (Terraform).
Soft Skills
•Strong analytical, problem-solving, and communication skills.
Job Description Sitecore XM Cloud XMC Developer
Key Responsibilities
- Design develop and maintain web applications using Sitecore XM Cloud XMC with headless and composable architecture
- Build and integrate ASPNET Core NET RESTful APIs and cloudnative services
- Develop modern frontend solutions using ReactJS Nextjs aligned with Sitecore headless principles
- Implement multilingual and multisite solutions content modeling and advanced workflows in Sitecore
- Customize and extend Sitecore using pipelines resolvers and event handlers following best practices
- Work with search solutions such as Solr or Azure Cognitive Search in Sitecorebased implementations
- Collaborate with UX backend and DevOps teams to deliver scalable and performant solutions
- Participate in architecture and technical design discussions with Enterprise Architects and stakeholders
- Ensure secure highquality code using best practices code reviews and automated testing
Technical Skills Experience
- Strong experience in C NET ASPNET Core MVC Web API and LINQ
- Handson experience with Sitecore XM Cloud Headless Services and Content APIs GraphQLREST
- Proficiency in ReactJS Nextjs JavaScript ES6 HTML5 CSS3 Bootstrap and modern UI frameworks
- Experience with Azure PaaS services and cloudnative deployment models
- Solid understanding of Sitecore Helix principles and modular solution design
- Experience with ORMs and tooling such as Glass Mapper Sitecore CLI and serialization
- Familiarity with integrating thirdparty services and plugins
- Knowledge of media handling forms external modules and integrations eg video platforms SVG assets
- Experience with Gitbased source control CICD pipelines and DevOps practices
- Strong understanding of web standards accessibility and performance optimization
- Process Delivery
- Experience across all phases of the Software Development Life Cycle SDLC
- Strong exposure to Agile Scrum methodologies and tools like Jira or Rally
- Experience working in Agile DevOps environments including automated builds and deployments
- Ability to collaborate with business stakeholders and thirdparty vendors to provide technical guidance and solutions
Nice to Have
- Experience in migrating from Sitecore XP9 to XM Cloud
- Familiarity with composable DXP concepts and SaaSbased CMS platforms
- Prior experience in largescale hightraffic Sitecore implementations
.NET
AngularJS (1.x)
Angular (2+)
JavascriptThis position is responsible for building out and maintaining SaaS Applications. This critical role creates agile software products and a better user experience for customers and allows client to set the standard for an open ecosystem of cutting-edge product offerings by working with C#, .Net, Web APIs, SQL , HTML, Javascript/Typescript, CSS3
Duties and responsibilities
Design, implement components of the Product, provide technical expertise for software solutions developed by the Company. Integrating the Equity Management platform with external partners (Brokers, Client Companies, etc.). Participate in planning sessions.
Work with Customer Support to resolve customer issues
Qualifications
Required qualifications include:
Bachelor's degree in Computer Science, or equivalent work experience
5+ years’ experience designing and developing SaaS web applications using .Net/.Net Core, C#, Angular
Experience in the full stack from database development through front-end
Experience w/database technologies – SQL, Entity Framework
Experience designing and developing Web application (ASP.NET / ASP.NET MVC) ( 5 years+ )
Experience designing and developing Web APIs (ASP.NET MVC/Core) ( 5 years+ )
Experience designing and developing responsive UI applications
Experience w/front-end technologies – HTML5, SASS/CSS, Angular, Typescript
Experience designing “thick client” applications with AngularJS/Angular ( 3 years+ )
Experience with Unit Testing and Mocking frameworks and concepts
Experience with Agile/Scrum methodologies
Experience with GIT
Strong communication skills – written and verbal
Strong collaboration skills – experience working in a small-team environment
Experience with Oracle databases, including writing/optimizing complex queries, stored procedures, and scripting is a plus
Experience with cloud technologies (Azure/AWS)
Experience building apps in financial domain is a plus
Experience with Azure DevOps
Experience with Jira
Will be a plus:
Experience with Powershell.
Experience with Nuget packages.
React.js
NodeJS (Node.js)
NextJs (Next.js)Responsibilities :
Build awesome web experiences using React.js
Plan and accommodate all mediums, screen sizes and device types
Build in flexibility and customization from the start
Internalize the user and promote good usability and accessibility in every experience
Be nimble and react quickly to changing business conditions
Work with product managers, content producers, QA engineers and release engineers to own your solution from development to production
Qualifications :
5+ years building web and/or mobile experiences with evidence of exceptional ability
Bachelor’s Degree in Computer Science or related field, or equivalent experience or other evidence of exceptional ability
Solid understanding of fundamental web technologies such as HTTP, REST, AJAX and JSON.
Strong proficiency in JavaScript / ES6, including DOM manipulation and the JavaScript object model
Thorough understanding of React.js and its core principles
Unit Testing with Jest/Enzyme
Experience with Redux
Experience with common front-end development tools such as Babel, Webpack, NPM, etc.
Experience working with RESTful APIs
Experience with Nodejs, Expressjs or NextJs
Excellent mastery of web standards, cross-browser compatibility, accessibility and SEO.
Strong CSS skills w/ experience building responsive applications across a variety of browsers and devices using modern CSS3 techniques
Ability to identify tasks which require automation and automate them
Expert knowledge of maintaining and debugging live software systems
Prior experience with Symfony MVC frameworks desirable.
JavascriptAngular (2+)React.jsAngularJS (1.x)
Vue.jsAbout PoshVine:
PoshVine aspires to become the world's leading transaction-driven loyalty and engagement platform by providing a mutually beneficial ecosystem for people, banks and retailers. Our products around programmatic offers, rewards, and loyalty help retailers increase contextual engagement and financial institutions increase share of spends, while end-users maximize their rewards and savings. PoshVine works with all the global payment networks and many marquee financial institutions, including 7 of the top 10 banks in India.
Frontend at PoshVine:
We are building super-slick, easy-to-use rewards and loyalty experiences inbuilt in banking and payment journeys. The frontend team at PoshVine strives to build solid frontend foundations, infrastructure and top-notch experiences.
We are looking for passionate, collaborative, and empathetic Frontend Developers (team-leads and individual contributors) to join us, help create outstanding user experiences leading to high customer delight and help build the future of payment-linked loyalty and engagement. You can expect:
- Freedom to evaluate and introduce new tools, libraries and coding standards.
- Work on developer productivity and platform tooling.
- Evangelise tech and share knowledge in internal and external forums.
- Contribute to Product and Design ideas and implement them like it’s your own product.
Roles & Responsibilities:
- Architect and implement various engineering initiatives like tooling, config driven systems, common libraries, etc.
- Collaborate with senior leaders of the company, the engineering team and designers, and take end-to-end ownership of the frontend development charter and initiatives.
- Proficiency with Javascript fundamentals, Object oriented programming and Web concepts.
- Proficiency with AngularJS, or any other frontend framework.
- Develop frontend application features of PoshVine's enterprise dashboards to make them more modular and consumer-facing bank / fintech app integrations more delightful..
- Can work independently and go from zero to production in weeks.
- Collaborate the workflow with back-end developers and UX designers to connect web applications to backend services with RESTful APIs. Write functional requirement documents and guides.
You’ll be a good fit if:
- You’re awesome at JavaScript. We prefer people who are strong in web concepts and fundamentals, and are open to learning any framework/library.
- You have the ability to build features from scratch which are modular and scalable, and can deliver it end-to-end.
- You have demonstrated experience in creating front end applications using Angular and/or React, HTML5, CSS3, Jquery, Bootstrap, Backbone.js, Semantic UI, Postgres, etc. Our current platforms are mostly Angular 8+ in frontend and Ruby on Rails / PostgreSQL / MongoDB on backend.
- You are comfortable working on CI/CD toolchain, Kubernetes, etc.
- You are willing to explore new frameworks and languages while bringing in expertise and customer-centric usability best practices.
Javascript
C#Creates, modifies and maintains software applications individually or as part of a team under general supervision.
Essential Duties & Responsibilities
• Codes, tests, debugs, implements and documents software applications using established coding standards and methodologies
• Work within an agile scrum team, contributing to an atmosphere of continuous improvement
• Perform code reviews to ensure adherence to best practices
• Understands how to interpret designs and database models and effectively collaborate with Architects
• Master the technologies, languages, and practices used by the team and project assigned
• Trouble shoot and resolve issues in existing software
• Continuous performance improvement of the system
Minimum Qualifications
• Minimum three years of HL7 development experience (implementation only will not be considered) using an industry known interface engine
• Understanding of FHIR and its primary components
• Experience with AWS or Azure cloud-based technologies
• Experience with OAuth2
• Minimum two years EDIFecs experience (Rhapsody will be considered if three years minimum)
Skills/Knowledge
• Must be proficient in basic programming skills and proficient in JavaScript and/or C#
• Strong problem-solving and analysis skills
• Experience with high transactional volume systems
• Ability to design and build workflows from requirements document
• Ability to gather requirements from existing platform
• Ability to learn new development language and platforms quickly and apply that knowledge effectively
• AWS Cloud technologies
• CI/CD experience or understanding
Description
- Dynamic Professional in Leading & Driving the Telecalling Team, setting up Revenue Targets in line with Organisational Goals.
- Motivating & Mentoring team to achieve & Exceed Individual & Team Targets.
- Ability to forge alliances quickly.
- Provide team with a vision and objectives and manage key performance indicators.
- Set the monthly, weekly, daily Targets for the team and ensure that the targets are achieved.
Requirements
- MBA/PGDM or B.Tech/BE from recognized institutes. B.Com or equivalent graduates from reputed colleges can also apply.
- 3 - 6 years of Business to Consumer (B2C) tele-sales experience is preferable.
- Awareness of the subjects taught from classes 5 to 12 across various boards/curriculum globally.
- Sound knowledge and understanding of the challenges students face in schools/coaching classes.
Benefits
- Weekly incentives: Opportunity to earn incentives on a weekly basis.
- Perks and bonuses: Contests, parties, trips and much more!
- Medical Insurance: We provide medical insurance to all our employees.
- Custodian of a bright future: Create the right educational path for students.Help them overcome their obstacles to learning by using Toppr.
- As the business grows, you grow: We want Toppr to be built from within. We look at you as someone with the potential to become a future sales leader.
- Learn from the best: Learn from leaders whose teams have brought over 25x growth over the last 2 years.
Robot Pilots are the front line of Cognicept’s operation and play an essential role in
the successful deployment of robotics: remotely resolving, analyzing, and reporting
robot errors. Providing a quick resolution to the client robot system is the highest
priority. These interventions ultimately lead to better performance and more
sophisticated applications of robotic systems. Robot Pilots use an error reporting
management system to document their interventions and findings into a
centralized database which is then used by the client, other Cognicept Robot Pilots,
and our engineers located worldwide.
Key responsibilities :
- Incident Management for robot issues within SLA.
- Error handling and resolution.
- Remote monitoring and robot operations.
- Help robots find their way by remotely correcting their internal “GPS” location and
driving/controlling the robot through unpredictable situations using
Cognicept’s propriety intervention system (it’s like a video game).
- Identify and report errors/failures/bugs, and suggest improvements to
processes and technologies.
- Manage inbound and outbound calls in a timely manner.
- Follow communication “scripts” and standard operating procedures.
- Identify customers’ needs, clarify information, research every issue and
provide solutions and/or alternatives.
- Keep detailed records of all interventions in the Cognicept database.
- Track personal/team qualitative and quantitative KPIs with your line manager.
- Take part in training and other learning opportunities to expand knowledge of
Cognicept and the position.
Skills/Qualifications:
- Experience with incident management, customer service and tech support preferred.
- Solid oral and written communication skills.
- Solid reading comprehension and listening skills.
- A keen eye for detail.
- Ability to work both independently and as part of a team.
- Excellent time to task management.
- Owns a laptop that runs Google Chrome and has a headset. (BYOD culture)
- Owns a functional smartphone with a data plan and an Indian phone number.
- Able to work in 24/7 shift with 6 days of working.
HTML/CSSKey Responsibilities:
- Owning the entire marketing framework, including developing nurture campaigns, email sequences, transactional emails, SMS Campaign On-Page marketing (such as banners, Pop-ups, and offer campaigns)
- Excellent in writing email SMS and on-page campaign copies.
- Good understanding of HTML for (Email campaign building)
- Working understanding of Marketing automation, customer communication journey.
- Worked on Landing page creation (drag and drop builder forms)
- Identifying campaign trends/insights and analyzing results to help make informed decisions and program enhancements overtime
- Prioritizing tasks and managing multiple stakeholders and strands of work with a willingness to take on additional projects as needed.
Required Skills:
- Bachelor’s degree/MBA with equivalent experience of 2-4 years in Digital Marketing domain.
- Edu-tech and E-Commerce experience will be preferred.
- Experienced in campaign creation, journey building, lead nurturing, landing page optimiser.
- Familiar with Hubspot, Webengage, Clevertap, moengage is a plus.
- Extensive understanding of the digital marketing industry, best practices, user behaviour, and buyer’s psychology.
- Understanding
- Understanding of Marketing Tools such as Email, SMS, Push etc.
- A dynamic candidate who can adopt new techniques quickly.
- Strong understanding of social media marketing techniques.
- Ability to analyze metric data and convey recommendations appropriately to supervisors.
- Self-motivated, detail oriented and able to prioritize daily work efficiently.
- Effective Analytical skills.
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