11+ Qualtrics Jobs in Bangalore (Bengaluru) | Qualtrics Job openings in Bangalore (Bengaluru)

As a Senior Analyst you will play a crucial role in improving customer experience, retention, and growth by identifying opportunities in the moment that matter and surfacing them to teams across functions. You have experience with collecting, stitching and analyzing Voice of Customer and CX data, and are passionate about customer feedback. You will partner with the other Analysts on the team, as well as the Directors, in delivering impactful presentations that drive action across the organization.

You come with an understanding of customer feedback and experience analytics and the ability to tell a story with data. You are a go-getter who can take a request and run with it independently but also does not shy away from collaborating with the other team members. You are flexible and thrive in a fast-paced environment with changing priorities.

Responsibilities

• Stitch and analyze data from primary/secondary sources to determine key drivers of customer success, loyalty, risk, churn and overall experience.
• Verbalize and translate these insights into actionable tasks.
• Develop monthly and ad-hoc reporting.
• Maintain Qualtrics dashboards and surveys.
• Take on ad-hoc tasks related to XM platform onboarding, maintenance or launch of new tools
• Understand data sets within the Data Services Enterprise Data platform and other systems
• Translate user requirements independently
• Work with Business Insights, IT and technical teams
• Create PowerPoint decks and present insights to stakeholders

Qualifications

• Bachelor’s degree in data science/Analytics, Statistics or Business. Master’s degree is a plus.
• Extract data and customer insights, analyze audio or speech, and present them in any visualization tool.
• 5+ years of experience in an analytical, customer insights or related business function.
• Basic knowledge of SQL and Google Big Query.
• 1+ year of experience working with Qualtrics, Medallia or another Experience Management platform
• Hands-on experience with statistical techniques: profiling, regression analysis, trend analysis, segmentation
• Well-organized and high energy

Non-technical requirements:

• You have experience working on client-facing roles.
• You are available to work from our Bangalore office from Day 1 in a night shift. (US Shift)
• You have strong communication skills.
• You have strong analytical skills.

• Strong Lead Product Designer/ Sr product designer/ Product design manager Profile
• Mandatory (Experience 1): Must have a minimum 6+ years of hands-on Product Design experience with product companies
• Mandatory (Experience 2): Must have experience leading a team or mentoring junior designers (not a pure people manager)
• Mandatory (Design Craft): Strong design craft with deep expertise in UX, interaction design, design systems, prototyping, problem-solving, and user-centered workflows. Should be able to individually assess and elevate design quality.
• Mandatory (Collaboration): Proven ability to collaborate closely with Product, Engineering, Research, and cross-functional teams. Must have driven design-led projects, influenced product roadmap, and balanced short-term and long-term design priorities.
• Mandatory (Portfolio): Portfolio or team-led work showing shipped, real-world product impact, improved user journeys, solved UX breakage, and scaled design quality across multiple products/features.
• Mandatory (Company) - Well funded / Top Product Companies
• Mandatory (Note): CTC is not flexible, ESOP can be based on candidate current compensation structure
• Mandatory (Role): This is mix role (Team management + Hands-on)\

Company Description

Appiness Interactive Pvt. Ltd. is a Bangalore-based product development and UX firm that

specializes in digital services for startups to fortune-500s. We work closely with our clients to

create a comprehensive soul for their brand in the online world, engaged through multiple

platforms of digital media. Our team is young, passionate, and aggressive, not afraid to think

out of the box or tread the un-trodden path in order to deliver the best results for our clients.

We pride ourselves on Practical Creativity where the idea is only as good as the returns it

fetches for our clients.

Duties and Responsibilities

● Demonstrate strong ownership in guiding clients through structured processes and

ensuring smooth engagement throughout the project lifecycle.

● Think laterally and contribute meaningfully to strategic problem-solving and

decision-making.

● Leverage a strong working knowledge of digital tools, including website

design/development platforms, creative tools, analytics tools, and other modern digital

utilities to support effective project execution and client strategy.

● Apply well-developed analytical and investigative skills to understand client needs and

identify opportunities.

● Build and maintain strong client relationships through clear communication, proactive

servicing, and consistent follow-through.

● Drive cross-functional collaboration, ensuring alignment between client expectations

and internal teams.

● Oversee the delivery of high-quality work that aligns with scope, timelines, and

budgetary targets.

● Provide direction to technical and creative teams by articulating project goals, defining

scope, and preparing structured documentation such as work breakdown structures

(WBS).

● Ensure effective resource planning and allocation across different phases of production.

● Maintain a strong understanding of end-to-end processes and ensure adherence to

project workflows.

Experience

● 3+ years of experience in Account Management or Client Servicing within digital,

product, creative, or technology environments.

● Excellent communication skills with the ability to interface confidently with client

executives and diverse internal teams.

● Strong understanding of both agile and waterfall methodologies, with a proven track

record of delivering projects within agreed timelines and budgets.

● Demonstrated experience leading technical or cross-disciplinary teams with clarity and

shared accountability.

● Ability to translate business needs into actionable technical requirements and structured

project plans.

● Experienced in managing multiple accounts simultaneously while upholding service

quality and client satisfaction.

Hi All,

Key Responsibilities:

· Sales Strategy Development: Develop and implement comprehensive sales strategies for the NBFC and BFSI verticals to meet and exceed business objectives and revenue targets.

· New Business Development: Identify, target, and engage potential clients in the NBFC and BFSI sectors. Build and nurture long-term relationships with key stakeholders, including decision-makers within financial institutions, banks, NBFC, insurance companies, and related businesses.

· Account Management: Take ownership of key accounts and ensure customer satisfaction by providing tailored solutions, managing the sales lifecycle, and ensuring the timely delivery of services.

· Market Analysis: Continuously assess market trends, competitor activities, and customer needs to adjust the sales approach and identify new opportunities for business growth.

· Collaboration: Work closely with marketing, product development, and other cross-functional teams to ensure the delivery of solutions that meet customer needs and expectations.

· Sales Reporting & Forecasting: Regularly report on sales performance, pipeline progress, and forecasts to senior management. Provide actionable insights based on sales data.

· Contract Negotiation & Closing: Lead the negotiation process, drafting proposals, and closing deals in alignment with the company's objectives.

·      Knowledge of RIL Automation tools : Jio Track, Tableau

·      Preventive and Corrective Maintenance of Small Cell, Wifi, UBR + UBR (Air Fiber Back Haul), L2 Switch, OSP / Common

·      Preventive Maintenance of

o  IBS (Indoor Small Cell/WiFi/UBR (P2P/P2MP)) : Battery & SMPS, Electrical Panel, Energy Readings of energy meters, Earthing & Power System, Alarm extension to NOC, Security Alarm System testing.

o  Small Cell / L2 Switch / UBR All Type / WiFi : Power/CIPRI cable, GPS Connector, Antenna & LOS alignment,  etc

o  SMPS Maintenance : Rectifier Ventilation cleaning, LVD/BLVD setting check, Check All Parameters visible on NOC, Hardware Replacement - Rectifier, Controller, Communication

o  Battery Maintenance : Battery Discharge test, Voltage & abnormal temperature, Earthing & Power connection.

o  Earthing Maintenance : Earth pit Measurement and Maintenance, Record Voltage between Neutral & Earthing, Check earthing bonding at all points at site.

o  Overall hygiene of site

·      Replacing Faulty cards with Healthy Spares at site - Bring faulty Module from Site to CMP .

·      Providing data for Consumption booking in SAP - Related tasks as instructed by NOC Engineers Small cells, WIFI, IP, SMPS, Battery, Earthing & UBR Maintenance.

·      Should be well versed with basic Microsoft Office.

AWS, Linux, VMware, Vcenter, ESXI, AIX Patching, RHEL, PAM, Ansible, Networking, OS RHEL, Oracle, Filesystems

• Core Java  (Collections,  Annotations, Threads, Exceptions)
  Java 8  ( Must)
  Spring Core (Must)
  Spring Boot, Spring Cloud, Micro services (Must)
  Angular / React , Bootstrap ( Good to have)
  Docker / Kubernetes  ( Good to have) Pivotal Cloud Foundry / Tanzu Services ( Good to have)

Are you a high-performing, collaborative, results-oriented and technologically savvy person who is keen on working in the digital industry, as a Consultant (for 3 months)

Our client is the Health-tech initiative of India's largest business house. Started in 2015, it empowers healthcare providers and consumers in India. All healthcare monitoring services are made available through an app that will help connect doctors, hospitals, pharmacies, laboratories, and consumers, enabling preventive and predictive healthcare.

It helps the care-givers to track the entire patient journey from the initial appointment and maintaining their records, generating lab test reports to providing virtual consultation and home-care solutions. It is expected that this futuristic guide will strengthen the doctor-patient relationship and enhance the in-clinic experience.

As a Technical Writer (Consultant), you will work with teams of engineers to create internal technical documentation. This will include technical architecture diagrams, flow diagrams, API documentation and microservice details.

You will also be responsible for writing knowledge base articles for a technical audience.

What you will do:

• Documenting product architecture, APIs, technical specifications
• Developing and writing high-quality technical documents meeting industry standards
• Communicating with product developers and understanding the product and its interactions
• Maintaining documentation as the product changes occur
• Gathering information from team meetings, product specifications, interviews with subject-matter experts, and direct interaction with systems
• Gathering and addressing feedback from multiple sources
• Working independently and rapidly to meet tight deadlines

What you need to have:

• BA in technical/ professional communication, English, computer science/ engineering, or other related field
• Authoring concepts, designs, technical specifications
• Following organizational and industry standards (such as Microsoft Manual of Style for Technical Publications or similar)
• Proven ability to quickly learn and understand complex topics
• Managing multiple versions of topics
• Using UNIX/ Linux command-line interfaces
• Additionally, should be able to: Write release notes and Write end user documentation, help guides

You will be responsible for: 

• Owning the design and delivery of your code from cradle to grave.
• Peer reviewing your team mate’s code
• Being a key player in this client’s Digital Transformation – both implementing changes to existing APIs and developing new ones to integrate with the latest digital stack.
• Developing new and be-spoke features as well as working on large scale integrations 
• Working in an Agile Scrum environment where you will be challenged and motivated 
• Calling out risks if you spot them in a particular approach or design.

Qualifications

Skills Required:

• Technical design experience.
• Hands on Java development experience, in particular with Spring (minimum of 4 years)
• Knowledge of JavaScript and NodeJS is highly desirable
• You will have worked in an Agile Scrum environment and be comfortable with fast-paced Sprint Cycles
• Previous experience building web service API’s is key for this role – Apigee is the preferred technology
• Any experience with Microsoft Azure is a nice to have – this is the direction we are going

Additional skills we are looking for include:

• Spring Framework
• GIT
• Jenkins
• Maven
• Bash Scripting
• Oracle PL/SQL or any other SQL technologies
• Weblogic 12c or other container technologies
• Unit testing with Mockito
• Integration testing with FitNesse, Spock or similar