Cutshort logo
Eastvantage private limited logo
Senior CX Analyst
Eastvantage private limited's logo

Senior CX Analyst

Sneha Sonam's profile picture
Posted by Sneha Sonam
5 - 8 yrs
₹12L - ₹20L / yr
Bengaluru (Bangalore)
Skills
Qualtrics
SQL
Big Data

As a Senior Analyst you will play a crucial role in improving customer experience, retention, and growth by identifying opportunities in the moment that matter and surfacing them to teams across functions. You have experience with collecting, stitching and analyzing Voice of Customer and CX data, and are passionate about customer feedback. You will partner with the other Analysts on the team, as well as the Directors, in delivering impactful presentations that drive action across the organization.

You come with an understanding of customer feedback and experience analytics and the ability to tell a story with data. You are a go-getter who can take a request and run with it independently but also does not shy away from collaborating with the other team members. You are flexible and thrive in a fast-paced environment with changing priorities.

Responsibilities

  • Stitch and analyze data from primary/secondary sources to determine key drivers of customer success, loyalty, risk, churn and overall experience.
  • Verbalize and translate these insights into actionable tasks.
  • Develop monthly and ad-hoc reporting.
  • Maintain Qualtrics dashboards and surveys.
  • Take on ad-hoc tasks related to XM platform onboarding, maintenance or launch of new tools
  • Understand data sets within the Data Services Enterprise Data platform and other systems
  • Translate user requirements independently
  • Work with Business Insights, IT and technical teams
  • Create PowerPoint decks and present insights to stakeholders

Qualifications

  • Bachelor’s degree in data science/Analytics, Statistics or Business. Master’s degree is a plus.
  • Extract data and customer insights, analyze audio or speech, and present them in any visualization tool.
  • 5+ years of experience in an analytical, customer insights or related business function.
  • Basic knowledge of SQL and Google Big Query.
  • 1+ year of experience working with Qualtrics, Medallia or another Experience Management platform
  • Hands-on experience with statistical techniques: profiling, regression analysis, trend analysis, segmentation
  • Well-organized and high energy

Non-technical requirements:

  • You have experience working on client-facing roles.
  • You are available to work from our Bangalore office from Day 1 in a night shift. (US Shift)
  • You have strong communication skills.
  • You have strong analytical skills.


Read more
Users love Cutshort
Read about what our users have to say about finding their next opportunity on Cutshort.
Shubham Vishwakarma's profile image

Shubham Vishwakarma

Full Stack Developer - Averlon
I had an amazing experience. It was a delight getting interviewed via Cutshort. The entire end to end process was amazing. I would like to mention Reshika, she was just amazing wrt guiding me through the process. Thank you team.
Companies hiring on Cutshort
companies logos

About Eastvantage private limited

Founded :
2010
Type :
Products & Services
Size :
20-100
Stage :
Profitable

About

Home - Eastvantage

Read more

Company social profiles

linkedintwitterfacebook

Similar jobs

IAI solution
Anajli Kanojiya
Posted by Anajli Kanojiya
Bengaluru (Bangalore)
4 - 7 yrs
₹15L - ₹20L / yr
NextJs (Next.js)
Python
React.js
Docker
MongoDB

Job Title: Full-Stack developer

Experience: 5 to 8+ Years

ASAP Start Immediately


Key Responsibilities

Develop and maintain end-to-end web applications, including frontend interfaces and backend services.

Build responsive and scalable UIs using React.js and Next.js.

Design and implement robust backend APIs using Python, FastAPI, Django, or Node.js.

Work with cloud platforms such as Azure (preferred) or AWS for application deployment and scaling.

Manage DevOps tasks, including containerization with Docker, orchestration with Kubernetes, and infrastructure as code with Terraform.

Set up and maintain CI/CD pipelines using tools like GitHub Actions or Azure DevOps.

Design and optimize database schemas using PostgreSQL, MongoDB, and Redis.

Collaborate with cross-functional teams in an agile environment to deliver high-quality features on time.

Troubleshoot, debug, and improve application performance and security.

Take full ownership of assigned modules/features and contribute to technical planning and architecture discussions.


Must-Have Qualifications

Strong hands-on experience with Python and at least one backend framework such as FastAPI, Django, or Flask, Node.js .

Proficiency in frontend development using React.js and Next.js

Experience in building and consuming RESTful APIs

Solid understanding of database design and queries using PostgreSQL, MongoDB, and Redis

Practical experience with cloud platforms, preferably Azure, or AWS

Familiarity with containerization and orchestration tools like Docker and Kubernetes

Working knowledge of Infrastructure as Code (IaC) using Terraform

Experience with CI/CD pipelines using GitHub Actions or Azure DevOps

Ability to work in an agile development environment with cross-functional teams

Strong problem-solving, debugging, and communication skills

Start-up experience preferred – ability to manage ambiguity, rapid iterations, and hands-on leadership.


Technical Stack

Frontend: React.js, Next.js

Backend: Python, FastAPI, Django, Spring Boot, Node.js

DevOps & Cloud: Azure (preferred), AWS, Docker, Kubernetes, Terraform

CI/CD: GitHub Actions, Azure DevOps

Databases: PostgreSQL, MongoDB, Redis


Read more
MazeWorks Solutions Pvt Ltd
Chennai
4 - 6 yrs
₹8L - ₹10L / yr
Enterprise Resource Planning (ERP)
Frappe
ERPNext

Job Title: Senior ERPNext Developer

Experience Required: 5+ Years

Location: Chennai

Employment Type: Full-Time


Role Overview:

We are seeking a highly skilled and experienced Senior ERPNext Developer to lead the development, customization, and optimization of ERPNext solutions. The ideal candidate will have deep expertise in the Frappe Framework, strong problem-solving skills, and a passion for building scalable ERP systems tailored to business needs.


Key Responsibilities:

  • ERPNext Development: Design, develop, and customize ERPNext modules based on business requirements.
  • Custom App Creation: Build custom applications using the Frappe Framework to extend ERPNext functionality.
  • Integration: Develop and manage integrations with third-party systems (APIs, payment gateways, etc.).
  • Performance Optimization: Ensure system performance, scalability, and security across deployments.
  • Code Review & Mentorship: Review code from junior developers and provide technical guidance.
  • Bug Fixing & Maintenance: Troubleshoot issues and ensure smooth functioning of ERPNext instances.
  • Documentation: Maintain clear and comprehensive technical documentation for all customizations and deployments.
  • Collaboration: Work closely with functional consultants, project managers, and clients to deliver high-quality solutions.


Required Skills & Qualifications:

  • 5+ years of experience in ERP development, with at least 3 years in ERPNext and Frappe Framework.
  • Strong proficiency in Python, JavaScript, MariaDB/MySQL, and HTML/CSS.
  • Experience with Git version control and CI/CD pipelines.
  • Familiarity with REST APIs and webhooks.
  • Excellent problem-solving and debugging skills.
  • Bachelor’s degree in Computer Science, Engineering, or related field.


Preferred Attributes:

  • ERPNext Developer Certification.
  • Experience with cloud deployment (e.g., AWS, GCP, Docker).
  • Knowledge of accounting, HR, inventory, and manufacturing modules.
  • Ability to manage multiple projects and deadlines.


What We Offer:

  • Competitive salary and performance bonuses.
  • Opportunity to work on challenging ERP projects across industries.
  • Collaborative and innovative work environment.
  • Flexible work arrangements and career growth opportunities.


Read more
Leading StartUp Focused On Employee Growth
Leading StartUp Focused On Employee Growth
Agency job
via Qrata by Blessy Fernandes
Bengaluru (Bangalore)
4 - 8 yrs
₹25L - ₹45L / yr
Data Analytics
Data Analyst
Tableau
Mixpanel
CleverTap
+2 more
4+ years of experience in data and analytics.
● Knowledge of Excel,SQL and writing code in python.
● Experience with Reporting and Business Intelligence tools like Tableau, Metabase.
● Exposure with distributed analytics processing technologies is desired (e.g. Hive, Spark).
● Experience with Clevertap, Mixpanel, Amplitude, etc.
● Excellent communication skills.
● Background in market research and project management.
● Attention to detail.
● Problem-solving aptitude.
Read more
Arroz Technology
at Arroz Technology
2 candid answers
Amogh Saxena
Posted by Amogh Saxena
Bengaluru (Bangalore)
1 - 3 yrs
₹1L - ₹5L / yr
AngularJS (1.x)
Angular (2+)
React.js
NodeJS (Node.js)
MongoDB
+5 more

Job Description: Full Stack Developer Company: Arroz Technology Private Limited CTC: 5 LPA

Location : Bangalore (Onsite)

Responsibilities:

- Design and develop scalable and high-performance web applications using the

MERN (MongoDB, Express.js, React.js, Node.js) stack.

- Collaborate with cross-functional teams to gather requirements and translate them into high-level designs.

- Write clean, reusable, and well-structured code following industry best practices and coding standards.

- Mentor and guide junior developers, providing technical expertise and promoting Professional growth.

- Conduct code reviews and provide constructive feedback to ensure code quality and adherence to standards.

- Collaborate with frontend and backend developers to integrate components and ensure smooth data flow.

- Work with UI/UX designers to implement responsive and user-friendly interfaces.

- Stay updated with the latest trends and advancements in full-stack development technologies.

- Work in a 10 AM to 6 PM, six-day office role, maintaining regular attendance and punctuality.

Required Skills and Qualifications:

-Strong proficiency in MERN (MongoDB, Express.js, React.js, Node.js) stack development.

-Experience with Redux or similar state management libraries.

-Solid understanding of front-end technologies such as HTML, CSS, and JavaScript.

-Proficiency in RESTful API development and integration.

-Familiarity with version control systems like Git and agile development methodologies.

-Good problem-solving and debugging skills.

-Excellent communication and teamwork abilities.

-Bachelor's degree in Computer Science or a related field (preferred).

Join Arroz Technology Private Limited as a Full Stack Developer and contribute to the development of cutting-edge web applications. This role offers competitive compensation and growth opportunities within a dynamic work environment. 

Read more
Provakil
Sanyukta Shekatkar
Posted by Sanyukta Shekatkar
Pune
3 - 10 yrs
₹10L - ₹12L / yr
React.js
Javascript
Redux/Flux
Vue.js
HTML/CSS

Provakil is a new-age legal operations management suite for enterprises. Provakil provides an integrated SaaS platform for legal teams to manage all aspects of legal operations including litigation, contracts, compliances, and intellectual property with customized workflows and analytics. We provide automatic data updates from 8000+ courts, trademark and patent registries, and other sources of public legal data. The platform is equipped with advanced ML/AI capabilities for intelligent document review, IP watch & search, case law research, and other use cases. Provakil is trusted by over 100 companies and 50 law firms to manage different aspects of their legal operations.


Frontend Developer (1.5 - 3 Year)


We are looking for a qualified Frontend developer to join our technology team. You will be responsible for building the ‘client-side’ of our web application. You should be able to translate our company and customer needs into functional, appealing and interactive applications. We expect you to be a tech-savvy professional, who is curious about new technologies and aspires to combine usability with visual design.


Requirements


1-3 years of proven work experience as a Front-end developer

Working experience in GNU/Linux environment and version control systems like Git

Proficient understanding of web markup, including HTML5, CSS3

Experience with Vue.js/ React.js

In-depth understanding of the entire web development process (design, development, and deployment)


Skills and Responsibilities


Maintain and improve website

An ability to perform well in a fast-paced environment

Excellent analytical and multitasking skills

Write functional requirement documents and guides

Communicate with backend developers for development and troubleshooting

Read more
MG INTERNATIONAL
Remote only
3 - 6 yrs
₹3L - ₹6L / yr
Corporate Training
Training and Development
Sales
Sales training
Customer Relationship Management (CRM)
               
Title Sales- Corporate Trainer & Coach
Location Mumbai- Marol
Requirement   Ability to manage the full training cycle, including in-person activities and web-based learning
· Hands-on experience with e-learning platforms
· Excellent organizational skills
· Solid communication and presentation abilities
· Expertise in sales processes, methodologies, and skills (prospecting, qualifying, call
management, negotiation, closing).
· Demonstrated success in selling courses or educational products and effectively building
customer relationships that met or exceeded quota.
· Understanding of key industries/market segments, product/solution offerings, and available
selling resources and engagement process, competitors and differentiation.
· Ability to quickly display mastery over EduBridge products, services, buyers, markets, systems
and sales approaches.
· Display high EQ- ability to build trust, positive relationships and advance projects through
influence rather than authority.
· High degree of business acumen, including highly polished internal and customer facing
presentation skills.
· Ability to analyze and draw insights from data.
· Strong interpersonal, organizational and time management skills.
· Ability to multi-task in a fast-paced environment, act efficiently, and collaborate with all levels of
the organization.
Education Graduate/Post Graduate (Any Stream)
Professional certifications in sales training like Certified Inside Sales Professional (CISP), Certified Sales & Marketing Professional will be preferred.

 Proven work experience as a Sales Trainer or similar role
 3+ years and above experience in a sales position is a plus
Read more
Cultyvate
at Cultyvate
1 recruiter
Nayana Ganjigatti
Posted by Nayana Ganjigatti
Bengaluru (Bangalore)
3 - 5 yrs
₹4L - ₹9L / yr
AngularJS (1.x)
Angular (2+)
NodeJS (Node.js)
RESTful APIs
MongoDB
+3 more

Job description

  • Develop, test, and deploy fast and scalable web apps
  • Designing and maintenance of fully functional large relational and non-relational databases
  • Timely deployment of web apps on the cloud
  • Server management and cloud-based infrastructure
  • Establishment and integration of development tools as required
  • Identification of application issues when deploying the apps
  • App deployment on the cloud along with solving debugging issues
  • Coding architecture for frontend and backend

Skills & Requirement:

  • Minimum 5 years Experience required.
  • Angular 2.0+, Angular 7, Nodejs, .Net 4.0, .Net Core, REST API, Micro services, Networking.
  • Distributed server and storage – MongoDB & SQL Server
  • Hands on experience in building web-based enterprise applications
  • Good working knowledge Angular, Nodejs, .Net Core
  • Understanding of cloud technologies
  • Direct understanding of application lifecycle; Agile, SDLC
  • Proficient in Object Oriented Programming.
  • Experience with Networking Concepts.
  • Good at API integration, debugging and fixing the issues with API
  • Experience in performing SQL queries on a RDMS.
  • Operational experience: Troubleshooting and Support
  • Ability to work in groups and in independent settings to complete assigned tasks
  • Previous experience on IOT Projects will be added advantage

Work Location: 1st Sector, HSR Layout, Bengaluru - 560102

Office Timings : Monday to Saturday – 9:00AM to 6:00PM

Work From Office Only

Read more
Affinsys
at Affinsys
1 recruiter
Manisha B
Posted by Manisha B
Whitefield Bangalore, Bengaluru (Bangalore)
1 - 3 yrs
₹4L - ₹7L / yr
Javascript
HTML/CSS
React.js
Looking for immediate joiners.
  • Responsible for the implementation of end-to-end modules starting from user interface, business logic layer and database layer.
  • Proficient in HTML, javascript.
  • React JS experience is an added advantage.
  • Assists in research, design, documentation, and modification of software specifications throughout the software development life cycle.
  • Analyzes, troubleshoots, and optimizes code.
  • Participates in requirements gathering meetings and produces technical documentation as needed.
Read more
This is one of Top Global client in BFSI domain
This is one of Top Global client in BFSI domain
Agency job
via BCForward by Chandra Kanth
Hyderabad, Bengaluru (Bangalore), Mumbai, Navi Mumbai
4 - 10 yrs
₹5L - ₹18L / yr
Java
J2EE
Struts
Spring
Hibernate (Java)
+4 more
Must have strong Java Development
Must have hands on with Spring Boot, Microserives
Must have Angular / React experience
immediate to 30 days offical notice will be considered
Read more
The Minimalist
at The Minimalist
3 recruiters
Devanshi Parikh
Posted by Devanshi Parikh
Mumbai
1 - 3 yrs
₹2L - ₹7L / yr
User Experience (UX) Design
HTML/CSS
Adobe Photoshop
Adobe Illustrator
Interaction Design
+2 more
JOB DESCRIPTION Roles and Responsibilities: • Translate high-level business requirements into tangible user interface solutions that integrate the latest standards in interaction design and visual design trends • Can translate user needs and business goals into innovative products that provide the engaging user experience • Proficiency in a variety of design tools such as Photoshop, Illustrator, In Design, Sketch, Adobe Xd or other visual design and wire-framing tools • Conduct usability research (expert reviews, competitive analysis, task analysis, card sorts, user interviews, and usability tests) and put together detailed, structured analysis of issues and potential solutions • Create user-centric designs by considering customer feedback and usability findings • Design the conceptual wireframes, Information architecture, interface, and interaction flow of web applications and prototypes • Create style guides, visual design patterns and supporting graphics for new and existing products • Up-to-date with the latest UI trends, techniques, and technologies • Strong problem-solving skills and conceptual thinking • Should be self-driven, proactive and possess good communication skills to articulate the design process and design decisions to stakeholders. • Should demonstrate effective management of shifting priorities, deliver pixel perfect products, and consistently meet project deadlines. • Point of Contact to the client Skills: Photoshop, Illustrator, Corel Draw, Zeplin (Optional), Adobe Xd, or other visual design and wire-framing tools, HTML, CSS, and JavaScript Requirement: Experience: 1 to 2 years Qualification: Minimum Graduate, Relevant course/Degree in UI/UX is preferred Note: Candidates with UX Design Experience from Design/Advertising Agencies are preferred. Interested candidates please mail their resume at [email protected]
Read more
Why apply to jobs via Cutshort
people_solving_puzzle
Personalized job matches
Stop wasting time. Get matched with jobs that meet your skills, aspirations and preferences.
people_verifying_people
Verified hiring teams
See actual hiring teams, find common social connections or connect with them directly.
ai_chip
Move faster with AI
We use AI to get you faster responses, recommendations and unmatched user experience.
Did not find a job you were looking for?
icon
Search for relevant jobs from 10000+ companies such as Google, Amazon & Uber actively hiring on Cutshort.
companies logo
companies logo
companies logo
companies logo
companies logo
Get to hear about interesting companies hiring right now
Company logo
Company logo
Company logo
Company logo
Company logo
Linkedin iconFollow Cutshort
Users love Cutshort
Read about what our users have to say about finding their next opportunity on Cutshort.
Shubham Vishwakarma's profile image

Shubham Vishwakarma

Full Stack Developer - Averlon
I had an amazing experience. It was a delight getting interviewed via Cutshort. The entire end to end process was amazing. I would like to mention Reshika, she was just amazing wrt guiding me through the process. Thank you team.
Companies hiring on Cutshort
companies logos