As a Senior Analyst you will play a crucial role in improving customer experience, retention, and growth by identifying opportunities in the moment that matter and surfacing them to teams across functions. You have experience with collecting, stitching and analyzing Voice of Customer and CX data, and are passionate about customer feedback. You will partner with the other Analysts on the team, as well as the Directors, in delivering impactful presentations that drive action across the organization.
You come with an understanding of customer feedback and experience analytics and the ability to tell a story with data. You are a go-getter who can take a request and run with it independently but also does not shy away from collaborating with the other team members. You are flexible and thrive in a fast-paced environment with changing priorities.
Responsibilities
- Stitch and analyze data from primary/secondary sources to determine key drivers of customer success, loyalty, risk, churn and overall experience.
- Verbalize and translate these insights into actionable tasks.
- Develop monthly and ad-hoc reporting.
- Maintain Qualtrics dashboards and surveys.
- Take on ad-hoc tasks related to XM platform onboarding, maintenance or launch of new tools
- Understand data sets within the Data Services Enterprise Data platform and other systems
- Translate user requirements independently
- Work with Business Insights, IT and technical teams
- Create PowerPoint decks and present insights to stakeholders
Qualifications
- Bachelor’s degree in data science/Analytics, Statistics or Business. Master’s degree is a plus.
- Extract data and customer insights, analyze audio or speech, and present them in any visualization tool.
- 5+ years of experience in an analytical, customer insights or related business function.
- Basic knowledge of SQL and Google Big Query.
- 1+ year of experience working with Qualtrics, Medallia or another Experience Management platform
- Hands-on experience with statistical techniques: profiling, regression analysis, trend analysis, segmentation
- Well-organized and high energy
Non-technical requirements:
- You have experience working on client-facing roles.
- You are available to work from our Bangalore office from Day 1 in a night shift. (US Shift)
- You have strong communication skills.
- You have strong analytical skills.

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Responsibilities
- Build efficient, testable and reusable codes.
- Collaborate with engineers, PMs and designers to quickly ship new requirements.
- Take on tough design and product problems while working cross-functionally across design and engineering to polish the product experience.
- Solve complex performance problems and architectural challenges.
- Thrive in a culture of continuous improvement by optimizing web products and related components to achieve and maintain high performance of business applications.
Requirements
- 2-3 years experience with hands on experience in both iOS platform with an attitude to learn the other platform.
- Strong passion for Programming in general and iOS App development in specific.
- Experience in source revision control systems such as git, svn.
- Knowledgeable about MVC and MVVM architecture.
- Experience working with remote data via REST and JSON.
- Experience with SQL Lite and other databases.
- Experience with UI development.
- Experience with publishing apps.
- Positive attitude towards work (Dynamic) and good communication skills.
Required iOS skill
- Good knowledge of SWIFT, Xcode and iOS widgets.
- Experience with Core data.
- Experience in integrating 3rd party libraries.
- Experience in building multiple Xcode schemes.
IndiaMART is India's largest online B2B marketplace, connecting buyers with sellers. Over last 25 years, we have been continuously evolving our platform using sophisticated business-enablement technologies to make doing business easy. Our credo, 'Bada Aasaan Hai,' appropriately depicts our approach. With 76 million product offerings and 6.7 million responsive supplier base, we provides ease and convenience to our 138 million buyers. Our IPO was a thumping success in 2019, reaffirming the trust of our users and investors alike.
What the Role involves :
Position holder will be an individual contributor
Build and manage productive, professional relationships with clients using telephonic and/or video conversations
Ensure clients are using and deriving benefit from IndiaMART
Ensure products/services in client’s e-catalog are accurately defined Maximize revenue by upselling other services and achieve fortnightly, monthly client retention and revenue targets
Systematic follow-up and time-bound closures
Prompt resolution of complaints
Daily 10-15 meaningful telephone/video calls with clients
Looking for Java_ Spring boot & Microservices Developers.
Experience: 3-12 Years
Location: Hyderabad
Employment Type: Fulltime
Notice Period: Immediate to 30 Days
Roles & Responsibilities:
- Strong programming expertise in java and j2ee.
- Strong project experience in Spring & Spring boot.
- Good with multithreading, collections.
- Good work experience in Microservices.
- Strong with Data Structures and Algorithms.
- Good with Design and Design Patterns.
Required Skills:
- BS/MS degree in Computer Science, Engineering or a related subject.
- Proven hands-on 3+ years Software Product Development experience.
- Proven working experience in Java development.
- Hands on experience in designing and developing applications using Java EE platforms.
- Object Oriented analysis and design using common design patterns.
- Excellent knowledge of Relational Databases and SQL.
- Very good communication skills.
- Strong analytical and logical skills.

Roles and Responsibilities
1. Database ERD design
2. Making Sure system is architected in a scalable manner
3. Using full knowledge of NodeJS Express React and Mongo / MySQL to create a error free software
Desired Candidate Profile
1. At least 1 years of work experience with MERN
2. Is good with GitHub
3. Understands React, Redux, Server Side Rendering, and Clean Code

JOB SUMMARY: The Senior Associate supports the Data Analytics Manager by proposing relevant analytics procedures/tools, executing the analytics and also developing visualization outputs for audits, continuous monitoring/auditing and IA initiatives. The individual’s responsibilities include -
Understanding audit and/or project objectives and assisting the manager in preparing the plan and timelines.
Working with the Process/BU/IA teams for gathering requirements for continuous monitoring/auditing projects.
Working with Internal audit project teams to understand the analytics requirements for audit engagements.
Independently build pilot/prototype, determine appropriate visual tool and design the views to meet project objectives.
Proficient in data management and data mining.
Highly skilled on visualization tools like Qlik View, Qlik Sense, Power BI, Tableau, Alteryx etc.
Working with Data Analytics Manager to develop analytics program aligned to the overall audit plan.
Showcasing analytics capability to Process management teams to increase adoption of continuous monitoring.
Establishing and maintaining relationships with all key stakeholders of internal audit.
Coaching other data analysts on analytics procedures, coding and tools.
Taking a significant and active role in developing and driving Internal Audit Data Analytics quality and knowledge sharing to enhance the value provided to Internal Audit stakeholders.
Ensuring timely and accurate time tracking.
Continuously focusing on self-development by attending trainings, seminars and acquiring relevant certifications.
Technical Content Writer Job Profile
We are looking for a Technical Writer to join our team! As a Technical Writer, you will be responsible for producing high-quality and understandable documentation with the goal to improve the success of our products.
Job Role
- Study product samples
- Communicate with product designers and developers to understand product details
- Collaborate with technical staff
- Analyze and manage existing and potential content
- Create and maintain the information architecture
- Make high-quality documentation that meets standards, is appropriate, and is easy to use
- Produce and distribute tutorials to help end-users use a variety of applications
- research and collect usability feedback from customers, designers, and manufacturer
Requirements and Qualifications
- 2+ years of experience as a Technical Writer or similar role
- 2+ years of experience in technical writing of software documentation
- Ability to translate highly technical information into easily understandable information for customers
- Creative skills and usage of photographs, drawings, diagrams, animation, and charts that increase users’ understanding
- Excellent written skills in English
- Knowledge of Microsoft Office
- A minimum of a Bachelor's degree
- Professional Writing or Creative Writing is a big plus
- A background in engineering or computer science is a big plus
- Critical thinker and problem-solving skills
- Team player
- Good time-management skills
- Great interpersonal and communication skills

Our company is in need of a talented Content Writer to create compelling blog posts, white papers, product descriptions, social media content and web copy. We’re looking for someone who will help us expand our digital footprint and drive more value through online content. The ideal candidate should have a proven track record of producing pieces that increase engagement and drive leads. This position requires a high level of creativity, as well as the ability to use data-driven insights to write better material. The successful candidate should also be detail-oriented and committed to meeting tight deadlines. Preference will be given to those with a strong writing portfolio, bachelor’s degree and relevant work experience.
The responsibilities and duties section is the most important part of the job description. Here you should outline the functions this position will perform on a regular basis, how the job functions within the organization and the title of the manager the person will report to.
- Create content marketing campaigns to drive leads and subscribers Use SEO best practices to generate traffic to our site
- Regularly produce various content types, including email, social media posts, blogs and white papers
- Actively manage and promote our blog, and pitch articles to relevant third-party platforms
- Edit content produced by other members of the team
- Analyze content marketing metrics and makes changes as needed
- Collaborate with other departments to create innovative content ideas


Us: At https://www.bito.co" target="_blank">Bito, we are on a mission to help developers get work done and collaborate like never before.
You: Hungry, results-driven with a startup mindset.
Our company is a very early-stage startup that hopes to dramatically improve how developers collaborate, especially in a remote world. Our founders have started, built, and taken a company public worth over $2B. We are looking to take our learnings, learn a lot along with you, and do something more exciting this time. We are on that initial dreamy, crazy journey of finding product market fit. Although the early journey will be difficult, we can assue you that it will be incredibly rewarding too!
We are looking for software engineers who enjoy solving challenging and complex problems. Design and write code which is easy to understand and support with good understanding of algorithms and data structures. You will work in the team leading our efforts to bring our app to developers around the world.
We are building this company with a fully remote approach, with our main teams for time zone management in the US and in India.
Requirements:
- Minimum 3+ years of hands-on development experience
- Strong in Java, Go, JavaScript.
- Having hands on experience with programming in other languages is a plus
- Strong understanding and experience with high scale and high-performance distributed systems
- Well versed with REST and micro services as well API design experience
- Basic knowledge of spring and AngularJS
- Hands on experience with Git, CI/CD frameworks
- Hands on experience with NO SQL, SQL data stores
- Making complex technical and design decisions
- Conducting performance tests and performance improvement
- Being a part of and supporting our user community
- Critical thinker and good problem-solver.
- Prior experience with building extensions/plugins for browsers, IDEs is a plus
- Prior experience with AWS, Docker, Kafka is a plus



Company Profile and Job Description
About us:
AthenasOwl (AO) is our “AI for Media” solution that helps content creators and broadcasters to create and curate smarter content. We launched the product in 2017 as an AI-powered suite meant for the media and entertainment industry. Clients use AthenaOwl's context adapted technology for redesigning content, taking better targeting decisions, automating hours of post-production work and monetizing massive content libraries.
For more details visit: www.athenasowl.tv
Role: |
Senior Machine Learning Engineer |
Experience Level: |
4 -6 Years of experience |
Work location: |
Mumbai (Malad W) |
Responsibilities:
- Develop cutting edge machine learning solutions at scale to solve computer vision problems in the domain of media, entertainment and sports
- Collaborate with media houses and broadcasters across the globe to solve niche problems in the field of post-production, archiving and viewership
- Manage a team of highly motivated engineers to deliver high-impact solutions quickly and at scale
The ideal candidate should have:
- Strong programming skills in any one or more programming languages like Python and C/C++
- Sound fundamentals of data structures, algorithms and object-oriented programming
- Hands-on experience with any one popular deep learning framework like TensorFlow, PyTorch, etc.
- Experience in implementing Deep Learning Solutions (Computer Vision, NLP etc.)
- Ability to quickly learn and communicate the latest findings in AI research
- Creative thinking for leveraging machine learning to build end-to-end intelligent software systems
- A pleasantly forceful personality and charismatic communication style
- Someone who will raise the average effectiveness of the team and has demonstrated exceptional abilities in some area of their life. In short, we are looking for a “Difference Maker”

