As a Senior Analyst you will play a crucial role in improving customer experience, retention, and growth by identifying opportunities in the moment that matter and surfacing them to teams across functions. You have experience with collecting, stitching and analyzing Voice of Customer and CX data, and are passionate about customer feedback. You will partner with the other Analysts on the team, as well as the Directors, in delivering impactful presentations that drive action across the organization.
You come with an understanding of customer feedback and experience analytics and the ability to tell a story with data. You are a go-getter who can take a request and run with it independently but also does not shy away from collaborating with the other team members. You are flexible and thrive in a fast-paced environment with changing priorities.
Responsibilities
- Stitch and analyze data from primary/secondary sources to determine key drivers of customer success, loyalty, risk, churn and overall experience.
- Verbalize and translate these insights into actionable tasks.
- Develop monthly and ad-hoc reporting.
- Maintain Qualtrics dashboards and surveys.
- Take on ad-hoc tasks related to XM platform onboarding, maintenance or launch of new tools
- Understand data sets within the Data Services Enterprise Data platform and other systems
- Translate user requirements independently
- Work with Business Insights, IT and technical teams
- Create PowerPoint decks and present insights to stakeholders
Qualifications
- Bachelor’s degree in data science/Analytics, Statistics or Business. Master’s degree is a plus.
- Extract data and customer insights, analyze audio or speech, and present them in any visualization tool.
- 5+ years of experience in an analytical, customer insights or related business function.
- Basic knowledge of SQL and Google Big Query.
- 1+ year of experience working with Qualtrics, Medallia or another Experience Management platform
- Hands-on experience with statistical techniques: profiling, regression analysis, trend analysis, segmentation
- Well-organized and high energy
Non-technical requirements:
- You have experience working on client-facing roles.
- You are available to work from our Bangalore office from Day 1 in a night shift. (US Shift)
- You have strong communication skills.
- You have strong analytical skills.
Shubham Vishwakarma
Full Stack Developer - Averlon
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🚀 Now Hiring: Salesforce Developer | Full-time | 3-8 Years Experience
Are you passionate about building powerful Salesforce solutions that drive real business impact? We’re looking for a Salesforce Developer to join our fast-growing team in Noida!
This is your chance to work on cutting-edge Salesforce projects, craft high-performance applications, and collaborate with cross-functional experts to shape the future of CRM technology.
🔍 What You'll Do
Design and develop customized Salesforce solutions using Apex, Visualforce, and Lightning Web Components (LWC).
Configure and optimize Salesforce using custom objects, validation rules, flows, and automation tools.
Integrate Salesforce with third-party apps and APIs (REST/SOAP) to create seamless data ecosystems.
Participate in code reviews, testing cycles, and deployment processes.
Maintain data integrity and drive best practices for data migration and management.
Collaborate with Product, QA, and UI/UX teams to roll out new features and enhancements.
Contribute to a culture of innovation, learning, and technical excellence.
✅ What We’re Looking For
3 to 8 years of hands-on Salesforce development experience.
Proficiency in Apex, SOQL, Visualforce, and Lightning Web Components.
Strong command over declarative tools – Flows, Process Builder, Workflow Rules.
Experience with integration patterns and Salesforce APIs.
Familiarity with Git and version control workflows.
Salesforce Platform Developer I certification (Developer II is a big plus!).
Bachelor’s degree in Computer Science, Engineering, or a related field.
🌟 Bonus Points If You Have
Experience with CI/CD tools and DevOps practices in Salesforce.
Exposure to Salesforce Clouds – Sales, Service, or Experience Cloud.
Agile/Scrum methodology experience.
A keen eye for detail and strong debugging/problem-solving skills.
💼 Why Join Us?
Work on transformative Salesforce projects with real business impact.
Join a collaborative team of forward-thinking technologists.
Continuous learning environment with growth-focused culture.
Competitive compensation and benefits.
Job Summary
GMI is seeking a detail-oriented and proactive eCommerce Specialist to manage and enhance the digital product catalog and order fulfillment operations on our LabCore platform. The ideal candidate will be responsible for maintaining accurate product listings, coordinating dropship orders with OEMs, and ensuring a seamless post-sale experience. This role bridges communication between internal teams, customers, and suppliers, playing a pivotal role in delivering a high-quality online shopping experience.
Key Responsibilities
- Maintain and update product listings, descriptions, specifications, and pricing on the LabCore platform.
- Create, upload, and optimize digital content (images, descriptions, specs) to enhance user engagement.
- Manage the full order lifecycle—place dropship orders with OEMs, track progress, and ensure on-time delivery.
- Provide timely customer updates regarding order confirmations, shipping, and delivery timelines.
- Handle post-sale support including returns, issue resolution, and customer inquiries.
- Collaborate with OEMs and internal stakeholders to ensure smooth and responsive fulfillment operations.
- Track and analyze platform metrics such as traffic, conversions, and customer feedback to identify areas for improvement.
- Work with marketing to align platform content with promotional campaigns and product launches.
- Maintain accurate records in eCommerce systems including order logs, customer communications, and inventory data.
- Continuously identify and implement process improvements to enhance customer satisfaction and operational efficiency.
Qualifications
- Bachelor’s degree in Business, Marketing, eCommerce, or a related field (or equivalent experience).
- Minimum 2 years of experience in eCommerce, customer service, or order management—experience in a technical/scientific industry is a plus.
- Familiarity with lab equipment and scientific terminology is advantageous.
- Proficient in eCommerce platforms (e.g., WooCommerce, Shopify, Magento, or proprietary platforms).
- Strong knowledge of digital content management tools and best practices.
- Experience with dropshipping and third-party vendor coordination.
- Excellent communication and problem-solving skills with a strong customer service orientation.
- Proficient in Microsoft Office Suite and CRM/ERP systems such as NetSuite or Salesforce.
- Highly organized and capable of managing multiple projects simultaneously with keen attention to detail.
Mandate Statement
The eCommerce Specialist at GMI plays a vital role in managing the LabCore platform’s product ecosystem and ensuring an exceptional customer experience. Through meticulous content management and efficient dropshipping coordination, the specialist ensures timely, accurate, and customer-focused operations. This role supports GMI’s mission to provide accessible, high-quality solutions to the scientific community through operational excellence and continuous improvement.
AngularJS (1.x)
Angular (2+)
React.js
NodeJS (Node.js)
MongoDBAbout Kloud9:
Kloud9 exists with the sole purpose of providing cloud expertise to the retail industry. Our team of cloud architects, engineers and developers help retailers launch a successful cloud initiative so you can quickly realise the benefits of cloud technology. Our standardised, proven cloud adoption methodologies reduce the cloud adoption time and effort so you can directly benefit from lower migration costs.
Kloud9 was founded with the vision of bridging the gap between E-commerce and cloud. The E-commerce of any industry is limiting and poses a huge challenge in terms of the finances spent on physical data structures.
At Kloud9, we know migrating to the cloud is the single most significant technology shift your company faces today. We are your trusted advisors in transformation and are determined to build a deep partnership along the way. Our cloud and retail experts will ease your transition to the cloud.
Our sole focus is to provide cloud expertise to retail industry giving our clients the empowerment that will take their business to the next level. Our team of proficient architects, engineers and developers have been designing, building and implementing solutions for retailers for an average of more than 20 years.
We are a cloud vendor that is both platform and technology independent. Our vendor independence not just provides us with a unique perspective into the cloud market but also ensures that we deliver the cloud solutions available that best meet our clients' requirements.
What we are looking for:
● Overall 8+ Years of Experience in Web Application development.
● 3+ Years of Designing Middleware using NodeJS platform.
● 5+ Years of Experience in developing middleware using NodeJS
platform.
● 2+ Years of Experience in using NodeJS along with AWS Server-less
platform.
● Good Experience with Javascript / TypeScript, Event Loops,
ExpressJS, GraphQL, SQL DB (MySQLDB), NoSQL DB(MongoDB)
and YAML templates.
● Experience in developing Java, Angular, Java Full stack
● Good Experience with TDD Driven Development and Automated Unit
Testing.
● Good Experience with exposing and consuming Rest APIs and SOAP
APIs on NodeJS platform and Swagger API contracts.
● Good Experience in building NodeJS middleware performing
Transformations, Routing, Aggregation, Orchestration and
Authentication(JWT/OAUTH).
● Experience supporting and working with cross-functional teams in a
dynamic environment.
● Experience working in Agile Scrum Methodology.
● Very good Problem Solving Skills.
● Very good learner and passion towards technology.
● Excellent verbal and written communication skills in English
● Ability to communicate effectively with team members and business
stakeholders
Secondary Skill Requirements:
● Experience working with any of Loopback, NestJS, Hapi.JS, Sails.JS, Passport.JS
Why Explore a Career at Kloud9:
With job opportunities in prime locations of US, London, Poland and Bengaluru, we help build your career paths in cutting edge technologies of AI, Machine Learning and Data Science. Be part of an inclusive and diverse workforce that's changing the face of retail technology with their creativity and innovative solutions. Our vested interest in our employees translates to deliver the best products and solutions to our customers.
- Responsible for end-to-end architecture of new products – Concepts, Architecture, Design & Delivery, Roll-out and Customer Success.
- Lead, manage, and mentor a team of 15+ internal engineers.
- Architect scalable, robust and cost-effective solutions in a cloud environment.
- Take complete ownership of the Non-Functional Requirements and in driving the technology road-map.
- Work with technical leaders in other groups like R&D, Marketing and Customer Service, etc. in understanding the pain points and work with the engineering leaders to address them Identify applications for new technologies and lead implementation.
- Help define and maintain principles, guidelines, reference architectures, standards, road maps, and patterns especially as they pertain to custom application development
- Owning the recruiting cycle from end to end, spanning all areas and disciplines.
- Managing the recruiting pipeline, which includes determining resource status and needs, coordinating recruiting events and sourcing activities, assessing and managing referral processes.
- Executing recruiting strategy, including employer promotion in the marketplace, candidate management, diversity sourcing, and interview process management.
- Managing hiring / third-party agencies and build a relationship with them.
- Working closely with business leaders to influence and delivering quality assessment and high-touch candidate experience through all aspects of the recruitment funnel.
- Periodically leading and/ or participating in cross-business/ cross-company special projects and initiatives related to talent acquisition.
- Creating, building, and maintaining networks of potential passive candidates to fill future anticipated and planned roles.
- Participating and engaging with the team at company to understand future hiring requirements and source apt candidates from the cultural perspective.
- Acting as an advisor to hiring managers to provide guidance, expertise, collaboration, and teamwork to hire the best talent.
- Working and adapting to company's ATS and keep a high bar while hiring.
- Accelerating progress by driving crisp and timely decisions, clearing blockers, and escalating appropriately.
- 4 - 6 years of experience working in a fin-tech startup or Consulting firm.
- Degree in Human Resources or related field.
- Passionate about people and culture.
- Ability to work in a fast-paced environment.
- Have a strong affinity for critical thinking, hands-on execution, problem-solving, and are result-oriented
- Demonstrates exceptional communication competency, both oral and written.
- Self-sufficient and able to work with little direct supervision.
- Good team player, positive attitude, motivated, and eager to learn.
- If you have a passion for helping others succeed and if you genuinely believe that talent is the greatest asset of any company, we’d love to talk to you.
Java
Spring BootDesired Candidate Profile
- A team focus with strong collaboration and communication skills
- Exceptional ability to quickly grasp high-level business goals, derive requirements, and translate them into effective technical solutions
- Exceptional object-oriented thinking, design and programming skills (Java 8 or 11)
- Expertise with the following technologies : Data Structures, Design Patterns ,Code Versioning Tools(Github/bitbucket/..), XML, JSON, Spring Batch Restful, Spring Cloud, Grafana(Knowledge/Experience), Kafka, Spring Boot, Microservices, DB/NoSQL, Docker, Kubernetes, AWS/GCP, Architecture design (Patterns) Agile, JIRA.
- Penchant toward self-motivation and continuous improvement; these words should describe you: dedicated, energetic, curious, conscientious, and flexible.
NodeJS (Node.js)MongoDB
Express
Android Development
KotlinJava
Visual StudioPosition Name: Android Developer
Experience: 3-5 Years
Location: Noida | Work From Office
Job Description:
Duties & Responsibilities:
- Design and build advanced applications for the Android platform.
- Collaborate with cross-functional teams to define, design, and ship new features.
- Work with outside data sources and APIs.
- Unit-test code for robustness, including edge cases, usability, and general reliability.
- Work on bug fixing and improving application performance.
- Continuously discover, evaluate, and implement new technologies to maximize development efficiency
Requirements & Skills:
- B. E (Computer Science)/ B. Tech (Computers)/ MCA
- Knowledge of Android, JAVA, Sqlite and Kotlin programming is a must.
- IDE android studio, Visual studio
- Knowledge of REST/JSON and UI principles are preferred.
- Additional knowledge of web technologies is preferred but not required;
- General knowledge about mobile development and systems architecture should be apparent;
- Code must pass basic requirements for running on devices like tablets and smartphones;
- Experience working with remote data via REST and JSON
- Experience in Mobile Application design, development & deployment
- Should have hands-on experience in all stages of Mobile app life cycle concept, design, build, deploy, test, release to app stores and support Experience in implementing Web Services in Java technologies is a plus.
- Experience on web service integration (SOAP, REST, JSON, XML)
- Should have knowledge to secure data while transferring on APIs by encrypting via 3DES, RSA.
- EMV knowledge is plus
- Good communication Skills.
Infiniti Research is a full-service market intelligence and business advisory consulting firm headquartered in London, United Kingdom. We provide high quality customized research services to large and medium size businesses worldwide. We are the research provider of choice to many leading businesses and institutions in the world. We serve more than 30 Fortune 500 companies. We have completed more than 600 research projects with Forbes 2000 companies in the past 6 years. Infiniti's management team draws its experience from best practices learnt at firms like Accenture, IBM, Honeywell, and Price Waterhouse Coopers.
Company Website: (https://apc01.safelinks.protection.outlook.com/?url=http%3A%2F%2Fwww.infinitiresearch.com%2F&;data=01%7C01%7C%7C43848cfda99a48fa18a008d8499fe596%7C30f43a5983f44883b6504a3e36a194f3%7C0&sdata=zL9xADS2GMQeCDFuNi2FPavz4wug5JH9oiTHsT90JPw%3D&reserved=0">www.infinitiresearch.com)
Designation: Research Associate
Job Location: Bangalore
Job Description:
- Conducting telephonic interviews with Sellers/Associations (Sales/Business Development decision makers) across the globe.
- International Outbound Calling exposure (Europe/US) preferred.
- Should have excellent communication skills in English – Both in written as well as in spoken.
- Should have knowledge of Market Research Industry
- Understanding of sales cycle
- Flexible with shifts
- Working knowledge in Ms Excel, Ms Word & Ms PowerPoint.
Key Skills:
- Good verbal and written communication skills.
- Lead Generation/Business Development.
- Market Research
Qualification:
Any Graduate with minimum 6 Months of work experience in international calling / lead generation /B2B Sales
AngularJS (1.x)
HTML/CSS
Follow CutshortShubham Vishwakarma
Full Stack Developer - Averlon