Senior CX Analyst

At Oogw.ai, we are reimagining corporate finance operations. Our flagship product, Prism Books, is a powerful Finance Intelligence & AP Automation platform built specifically around existing Tally setups.

Tally is India's accounting source of truth, but CFOs, founders, and investors constantly hit a wall when it comes to multi-company consolidation, plain-English data querying, and automated accounts payable. Prism Books solves this by providing automated WhatsApp-to-Tally invoice processing (OCR), management-grade custom reporting, and conversational "Ask the Books" AI capability—all without requiring a single Tally plugin or upgrade.

We are expanding our core sales team and looking for a high-performing Sales Executive / Business Development Manager who already understands the Tally ecosystem, has pre-existing relationships with finance leaders, and wants to upgrade from selling traditional legacy software to high-ticket B2B SaaS.

The Opportunity

If you have spent the last few years working for a Tally Partner, Distributor, or Solution Integrator, you know how frustrating it is when a client wants advanced MIS reports or multi-server rollups that Tally cannot natively handle. You usually have to build expensive custom TDL or watch them struggle with endless Excel exports.

With Prism Books, you will sell the ultimate solution to their exact pain points. Because our platform requires zero changes to the accountant's workflow and no software upgrades, your sales friction is incredibly low. You will unlock significantly larger deal sizes, faster closing cycles, and a highly rewarding incentive structure.

What You Will Do

• Own the Enterprise Pipeline: Target, pitch, and close mid-to-large corporate accounts, group companies, and multi-location businesses that run their accounting on Tally.
• Consultative Pitching to CFOs: Lead high-impact demos with Founders, CFOs, Financial Controllers, and Head of Finance teams, speaking their language (P&L tracking, multi-company consolidation, MIS gap analysis, and AP cycle reductions).
• Leverage the Ecosystem: Tap into your existing network of Tally users, decision-makers, or reference partners to generate qualified inbound and outbound opportunities.
• Demonstrate the Future of Finance: Show clients how our automated WhatsApp AP channel reads vendor invoices via OCR and posts balanced purchase vouchers straight into Tally in under a minute.
• Manage Short Sales Cycles: Guide prospects from an initial 45-minute sample dataset demo to contract sign-off and kickoff.

What We Are Looking For (Requirements)

• Experience: 2 to 5 years of proven B2B software sales or account management experience, specifically working within a 5-Star Certified Tally Partner network, Tally integrator, or direct Tally distributor ecosystem.
• Domain Knowledge: Deep understanding of how corporate entities utilize Tally Prime, Tally Server (TPS), Cost Centres, and multi-company setups. You must know the real-world limitations of Tally reporting and Excel dependencies.
• Audience Familiarity: Proven track record of pitching and selling to senior leadership (CFOs, Finance Heads, Promoters) rather than just data entry clerks or junior IT teams.
• Core Skills: Excellent communication skills, aggressive pipeline management, and a plain-spoken, consultative approach to closing deals. (No corporate fluff, just focus on solving the client's problem).
• Bonus Points: Familiarity with Tally-on-Cloud solutions or selling automated OCR/Document management platforms.

Why Join Oogw.ai?

• Uncapped Earning Potential: A competitive base salary plus an aggressive, transparent incentive structure tied directly to the ARR you bring in.
• The Perfect Tech Wrap: You are selling a product that has immediate product-market fit. We aren’t asking clients to replace Tally; we are giving them a modern financial stack that wraps around it seamlessly.
• Fast-Paced Growth: As an early sales hire for Prism Books, you will have a direct hand in shaping our go-to-market strategy and stepping into leadership roles quickly.
• Modern Work Culture: High autonomy, clear metrics, and zero micromanagement.

Location: Mumbai

Employment Type: Full-Time

Scrum Master

Bangalore (Marathahalli)

Key Responsibilities

• Lead digital transformation initiatives for global clients within the data engineering domain, aligning technical solutions with business objectives
• Act as a bridge between business and technical teams to gather, analyze, and translate requirements into user stories and acceptance criteria
• Own and manage product backlogs, ensuring continuous grooming and prioritization aligned with client goals
• Facilitate Agile/Scrum ceremonies including daily stand-ups, sprint planning, and retrospectives
• Collaborate with cross-functional teams (Data Engineering, QA, DevOps, and stakeholders) to ensure seamless delivery
• Drive Agile best practices and continuous improvement in processes, timelines, and product quality
• Track and report team performance metrics, sprint progress, and release planning

Required Qualifications

• 8+ years of experience in IT services with a mix of business analysis and Agile delivery roles
• Strong experience working with data engineering teams / data platforms
• Proven experience in delivering client-facing digital products and managing complex stakeholder environments
• Hands-on experience with Agile tools such as JIRA, Confluence, and backlog management platforms
• Strong analytical, communication, and facilitation skills with the ability to balance business and technical priorities

Manager – Information Security

Experience: 10+ years (with minimum 3 years in leadership roles)

Qualification: Bachelors in IT/Computer Science; Preferred: MBA, CISSP, CISM, CISA, ISO

27001/27701 Lead Auditor and Lead Implementor

Key Responsibilities:

 Lead the design, implementation, and continuous improvement of the enterprise-wide ISMS

and PIMS programs.

 Develop and manage the InfoSec strategy aligned with business goals and regulatory

requirements (ISO 27001:2022, ISO 27701:2019, DPDPA, IT Act, CERT-In).

 Oversee security risk assessments, audits, and remediation plans across IT and business

units.

 Manage a team of security professionals; mentor, coach, and evaluate performance.

 Collaborate with Legal, Compliance, IT, and Business stakeholders to ensure security by

design.

 Lead incident response, RCA, and post-mortem reviews.

 Drive security awareness and training programs across the organization.

 Manage security budgets, vendor relationships, and contract negotiations.

Technical Skills:

 Strong knowledge of IBM QRadar SIEM, GTB DLP, CyberArk PAM, Wiz CNAPP, Sentinel

One EDR, Qualys VA and other PT tools.

 Experience in cloud security governance (Preferred on AWS and Azure; Good to have GCP).

 Experience of MITRE ATT&CK, NIST CSF, CIS Controls, OWASP Top 10.

Soft Skills:

 Strategic thinking

 Stakeholder management

 Team leadership

 Excellent communication

 Quality Documentation

email: etalenthire[at]gmail[dot]com

satish: 88O 27 49 743

The ideal candidate will handle end-to-end HR functions including recruitment, onboarding, employee engagement, payroll support, and statutory compliance.

Key Responsibilities:

Recruitment & Onboarding:

• Develop job descriptions and post job ads on relevant platforms.

• Screen resumes, conduct interviews, and coordinate with hiring managers.

• Facilitate smooth onboarding and orientation processes for new hires.

Qualifications & Skills:

• Bachelor’s degree in Human Resource Management or related field.

• 1–3 years of HR experience (manufacturing or industrial setup preferred but not mandatory).

• Good knowledge of MS Office and HRIS tools.

• Familiarity with labor laws and statutory compliance.

• Strong communication, interpersonal, and problem-solving skills.

• Ability to work independently and as part of a team.

Job Types: Full-time, Permanent

Benefits:

• Leave encashment

• Provident Fund

Ability to commute/relocate:

• Kalher, Thane, Maharashtra: Reliably commute or planning to relocate before starting work (Preferred)

Language:

• English (Preferred)

• Hindi (Preferred)

• Marathi (Preferred)

Candidates from Thane, Kalwa, Mulund, Kalher, Purna, Bhiwandi etc preferred.

Job Responsibilities:

• Oversight of recruitment delivery and operations. Partner closely with the business teams to ensure sourcing and hiring strategies are aligned with People’s strategies.
• Use industry knowledge and experience to identify and attract the best talent in technical or business baseline.
• Determining current hiring needs and producing forecasts
• Develop a sustainable talent acquisition and hiring plans and strategies 
• Create, organize, and implement new and enhanced recruiting and selection processes/tools to drive efficiency and improve the quality of hires
• Develop and oversee innovative sourcing strategies to attract talent from non-traditional and/or diverse talent pools
• Actively leverage a network/user group base to promote the brand and tap into potential talent. 
• Plan procedures for improving the candidate experience
• Suggest measures for improving employee retention 

The ideal candidate must have-

• At least 6+ years of experience in Talent Acquisition or similar TA role - Experience in Tech hiring is a big plus.
• Experience in hiring for Start-ups is a must.
• In-depth knowledge of full-cycle recruiting and sourcing.
• Experience with HRIS, ATS, Sourcing and Recruitment Marketing tools

About Upswing

Open banking is a reality of this decade and it needs robust, customizable and secure rails to run on. Our mission is to enable consumer companies to offer differentiated financial products and empower financial institutions with greater reach through our Secure, Scalable, and easy-to-integrate API platform.

Every company today has an opportunity to extend financial services to make banking experiences lively and delightful. Our open finance-as-a-service platform is highly customizable, simple, and modular which significantly reduces the integration effort for our partners to launch financial products in weeks, not years.

At Upswing, we are a passionate and self-driven team of thinkers who aspire to build the rails to connect the legacy financial sector with financial innovators through a simple and powerful banking-as-a-service (BaaS) platform.

What will you do if you join us?

• Implement responsive web design principles to ensure that our company website renders well across multiple devices
• Design a framework for creating user apps that grow with the needs of the company
• Monitor website performance, watch for traffic drops related to site usability problems, and rectify the issues
• Review app and feature coding and plan future website upgrades with the development team
• Assist in the development of applications and features that will be put on the website and in internal functions as well

You should have

• Bachelor’s Degree in Computer Science or a related field, with 3+ years of web development experience. Development experience for Mobile screens would be a plus
• Strong knowledge of Javascript. Proficiency in Typescript & React Js would be a plus
• Strong knowledge of web development tools and programming languages

Description

DevOps Engineer / SRE

• Understanding of maintenance of existing systems (Virtual machines), Linux stack
• Experience running, operating and maintainence of Kubernetes pods
• Strong Scripting skills
• Experience in AWS
• Knowledge of configuring/optimizing open source tools like Kafka, etc.
• Strong automation maintenance - ability to identify opportunities to speed up build and deploy process with strong validation and automation
• Optimizing and standardizing monitoring, alerting.
• Experience in Google cloud platform
• Experience/ Knowledge  in Python will be an added advantage
• Experience on Monitoring Tools like Jenkins, Kubernetes ,Nagios,Terraform  etc

• BE/ B.Tech/ MCA/ BCA
• Strong organizational and project management skills.
• Proficiency with fundamental front-end languages such as HTML, CSS, and JavaScript.
• Familiarity with JavaScript frameworks such as Angular JS, React
• Familiarity with database technology such as MySQL, Oracle, and MongoDB.
• Excellent verbal communication skills.
• Good problem-solving skills.
• Attention to detail.

Requirements and Qualifications :
- BS/MS degree in Computer Science, Engineering or a related subject
- 3-5 years of experience with Ruby and the Rails framework
- 3-5 years of experience with Git and Github
- 3-5 years of experience with SQL backends, preferably MongoDB, PostGre SQL
- Familiarity with testing tools such as Rspec
- Knowledge of Docker and docker-based deployment

- Critical thinker and problem-solving skills
- Team player
- Good time-management skills

The individual will be the go-to person for developing concepts, graphics and creating an appropriate design language for the brands. Creating visual elements to deliver the communication efficiently and aesthetically pleasing manner would be needed the most.

•  Coordinate with the account managers to discuss the brand requirements.
•  Get a detailed brief to interpret the client’s needs and develop a creative concept that suits their purpose.
•  Creating drafts of design with the briefs available and through data research.
•  Presenting final output of creative concepts to the account managers.
•  Working with a wide range of media tools and software.
•  Working as a part of team with account leads, copy writers, technical dept. and of course the design team.
•  Updated with current fashion of design trends, application packages, visual arts, time limits and anything that impacts the design.
•  Creating design layouts and concepts as per layout principles and design concepts.