Senior CX Analyst

Job Title: Video Editor – Storytelling for Impact

Location: Bengaluru, India

Experience: 2+ Years (including personal projects)

Employment Type: Full-time

Company Overview

Big Air Lab (https://www.bigairlab.com/) operates at the edge of applied AI where foundational research meets real-world deployment. We craft intelligent systems that think in teams, adapt with context, and deliver actionable insights across domains.

Position Summary

We’re looking for a Video Editor who can make ideas come alive on screen and grab attention in seconds. With 2+ years of editing experience (personal projects count), you’ve already proven you can create content that resonates — at least one of your videos has crossed the 100k views mark.

This isn’t a cut-and-trim job. We want someone who can tell stories, build emotion, and make our AI products feel exciting, human, and impactful. You’ll take raw footage, concepts, and briefs — and turn them into scroll-stopping, share-worthy videos.

You’re creative, resourceful, and fearless when experimenting with formats, platforms, and styles. If you think something can go viral, you’ll find a way to make it happen.

Key Responsibilities

• Edit raw footage into high-quality videos optimized for different platforms (YouTube, LinkedIn, Instagram, etc.).
• Create engaging, story-driven content that showcases our products and brand.
• Experiment with editing styles, pacing, and effects to maximize impact.
• Collaborate with marketing and product teams to align video content with campaigns.
• Maintain a fast turnaround without compromising on quality.
• Track performance of published videos, learn what works, and scale successful formats.

Qualifications

• 2+ years of video editing experience (professional + personal projects both count).
• Proven track record with at least 1 video hitting 100k+ views.
• Strong command of editing tools (Premiere Pro, Final Cut Pro, DaVinci Resolve, or similar).
• A keen eye for storytelling, pacing, and audience engagement.
• Knowledge of platform-specific video formats, trends, and best practices.
• Creative mindset and the ability to adapt ideas into engaging visuals.

Must-Have Skills

• Video editing (Premiere Pro, Final Cut, DaVinci, etc.).
• Proven ability to create content with viral or high-engagement potential.
• Storytelling and pacing for digital-first audiences.
• Motion graphics / basic animation knowledge.
• Strong sense of visual design and branding.

Good-to-Have Skills

• Experience with sound design and mixing.
• Exposure to AI/tech or product-focused video storytelling.
• Experience creating short-form content (Reels, YouTube Shorts).
• Graphic design or thumbnail creation skills.

Perks & Benefits

• Competitive salary with performance bonuses tied to reach & impact.
• Creative freedom to experiment with new formats and ideas.
• Opportunity to build the visual identity of a cutting-edge AI brand.
• A fast-paced environment where your work will be seen, shared, and celebrated.

About Asha Health

Asha Health helps medical practices launch their own AI clinics. We're backed by Y Combinator, General Catalyst, 186 Ventures, Reach Capital and many more. We recently raised an oversubscribed seed round from some of the best investors in Silicon Valley. Our team includes AI product leaders from companies like Google, physician executives from major health systems, and more.

About the Role

We're looking for a Senior Software Engineer to join our engineering team (currently 7 teammates). We're looking for someone who is an all-rounder, but has particularly exceptional backend engineering skills.

Our ideal candidate has built AI agents at the orchestration layer level and leveraged clever engineering techniques to improve latency & reliability for complex workflows.

We pay well above market for the country's best talent.

Responsibilities

In this role, you will have the opportunity to build state-of-the-art AI agents, and learn what it takes to build an industry-leading multimodal, multi-agent suite.

You'll wear many hats. Your responsibilities will fall into 3 categories:

AI Engineering

• Develop AI agents with a high bar for reliability and performance.
• Build SOTA LLM-powered tools for providers, practices, and patients.
• Architect our data annotation, fine tuning, and RLHF workflows.
• Live on the bleeding-edge ensuring that every week, we have the most cutting edge agents as the industry evolves.

Full-Stack Engineering (80% backend, 20% frontend)

• Lead the team in designing scalable architecture to support performant web applications.
• Develop features end-to-end for our web applications (Typescript, nodeJS, python etc).

Requirements

You do not need AI experience to apply to this role. While we prefer candidates that have some AI experience, we have hired engineers before that do not have any, but have demonstrated that they are very fast learners.

We prefer candidates who have worked as a founding engineer at an early stage startup (Seed or Preseed) or a Senior Software Engineer at a Series A or B startup.

Perks of Working at Asha Health

#1 Build cool stuff: work on the latest, cutting-edge tech (build frontier AI agents with technologies that evolve every 2 weeks).

#2 Surround yourself with top talent: our team includes senior AI product leaders from companies like Google, experienced physician executives, and top 1% engineering talent (the best of the best).

#3 Rocketship trajectory: we get more customer interest than we have time to onboard, it's a good problem to have :)

Responsibilities:

• Lead implementation of companies in key partner institutes
• Own the entire process of onboarding a partner institute
• Define custom made' offerings for the parents of a particular institute
• Single point of contact between the company institute partnerships team, institute management and companies inside sales team
• Account management: Be responsible for anything and everything' in the partner institutes
• Be responsible for parent outreach in the institutes
• Strategize and execute plans for customer acquisition along with the management - events, referrals etc.
• P& L; owner of key accounts
• Take lead in selling and implementing companies full suite of financial and payment solutions in the partner institutes
• Lead the ideation, planning, and execution of these initiatives / projects while working directly with the founding team
• Own execution from strategy design and setup to pilot and eventual scale-up
• Work closely with different teams within the company (sales, marketing, strategy, and product) to execute the project
• Build and lead high-performing teams to scale these initiatives

Requirements:

• Degree from top tier colleges (IITs, IIMs, ISB, BITS etc. ) and 2-6 years of experience in project management, product development, growth, new initiatives at top startups
• Track record of out performance / over-achieving targets in previous work places
• Experience in leading initiatives and delivering results in a time-bound manner
• Prior experience in early stage startups or as a founder is a huge plus
• Prior exposure to B2C or understanding of financial services is a plus

At Egnyte we develop content governance and collaboration products that are deployed across several large companies such as Yamaha and Red bull. The Egnyte platform supports daily, business critical operations for a million-plus user base interacting with a multi-petabyte content set.

We store, analyze, organize, and secure billions of files and petabytes of data with millions of users. We observe more than 1M API requests per minute on average. To make that possible and to provide the best possible experience, we rely on great engineers. For us, people who own their work from start to finish are integral. Our Engineers are part of the process from design to code, to test, to deployment, and back again for further iterations.  

We’re looking for Senior Software Engineers and he should be able to take a complex problem and work with product managers, devops and other team members to execute end to end.

• Design and develop scalable cloud components that seamlessly integrates with on-premises systems.
• Challenge and redefine existing architecture or make 10x improvements in performance and scalability.
• Ability to foresee post-deployment design challenges, performance and scale bottlenecks.
• Hire and mentor junior engineers
• Doing code reviews, unit and performance testing of the code.
• Monitor and manage 3000+ nodes using modern DevOps tools and APM solutions.

• Demonstrated success designing and developing complex cloud based solutions
• Solid CS fundamentals with one or more areas of deep knowledge
• Experience with the following technologies: Java, SQL, Linux, Python, Nginx, Haproxy, BigQuery, HBase, New Relic, memcache, Elasticsearch, docker.
• Data driven decision process
• Relies on automation testing instead of manual QA
• Experience in working with Google cloud, AWS or Azure is preferred

• Crafting the performance marketing strategy for the company and managing the overall online marketing calendar around the same
• Managing all online properties of the brand
• Measuring ROI and a set of other KPIs, based on in-depth analysis of standard digital metrics
• Liaising with multiple agencies, as well as internal offline and traditional marketing teams to devise and execute innovative marketing campaigns throughout the year
  
  

• 5+ years experience in Digital Marketing with experience in Digital Advertising, Website Management, Lead Generation, and/or Lifecycle Marketing
• Experience with problem-solving and analytical skills including conducting qualitative and quantitative research, analyzing data, data visualization, developing hypotheses, synthesizing insights & recommendations
• Experience with digital and web analytics and data tracking tools (e. g., Google Analytics, ) and SQL
• Website management and technology experience including CMS, HTML, CSS, and Javascript
• Experience leading and managing SEO/SEM, marketing database, email, social media, and/or display advertising campaigns
• Experience using various Facebook Interfaces: Ads Manager, Power Editor, Business Manager, Page Insights
• Experience with ad serving tools and DSPs (e. g., DoubleClick, Adobe Advertising Cloud)
• Experience working both strategically as well as in an executional capacity to build and deploy the campaign
• Experience presenting ideas to several stakeholders at once
• Experience collaborating and coordinating with internal and external cross-functional teams
• Experience with digital marketing and digital measurement latest trends and best practices

Programming Languages: Perl, Python, java. Perl programming with strong OOPs knowledge.

• UI: HTML, JS
• System: Linux must have – good knowledge and shell scripting experience.
• Prior experience in infrastructure automation, monitoring will definitely help.

Description:

The person in this role:

- Will be involved in developing new monitoring scripts, enhancement & defect fixes on existing monitors

- Have to be on-call to support any incoming production/P1 internal issues which need urgent attention (team members are on call for a week and we have a weekly rotation policy within the team)

Preferred skills:

Perl
- Shell scripting

- Unix

- Jenkins