As a Senior Analyst you will play a crucial role in improving customer experience, retention, and growth by identifying opportunities in the moment that matter and surfacing them to teams across functions. You have experience with collecting, stitching and analyzing Voice of Customer and CX data, and are passionate about customer feedback. You will partner with the other Analysts on the team, as well as the Directors, in delivering impactful presentations that drive action across the organization.
You come with an understanding of customer feedback and experience analytics and the ability to tell a story with data. You are a go-getter who can take a request and run with it independently but also does not shy away from collaborating with the other team members. You are flexible and thrive in a fast-paced environment with changing priorities.
Responsibilities
- Stitch and analyze data from primary/secondary sources to determine key drivers of customer success, loyalty, risk, churn and overall experience.
- Verbalize and translate these insights into actionable tasks.
- Develop monthly and ad-hoc reporting.
- Maintain Qualtrics dashboards and surveys.
- Take on ad-hoc tasks related to XM platform onboarding, maintenance or launch of new tools
- Understand data sets within the Data Services Enterprise Data platform and other systems
- Translate user requirements independently
- Work with Business Insights, IT and technical teams
- Create PowerPoint decks and present insights to stakeholders
Qualifications
- Bachelor’s degree in data science/Analytics, Statistics or Business. Master’s degree is a plus.
- Extract data and customer insights, analyze audio or speech, and present them in any visualization tool.
- 5+ years of experience in an analytical, customer insights or related business function.
- Basic knowledge of SQL and Google Big Query.
- 1+ year of experience working with Qualtrics, Medallia or another Experience Management platform
- Hands-on experience with statistical techniques: profiling, regression analysis, trend analysis, segmentation
- Well-organized and high energy
Non-technical requirements:
- You have experience working on client-facing roles.
- You are available to work from our Bangalore office from Day 1 in a night shift. (US Shift)
- You have strong communication skills.
- You have strong analytical skills.
Shubham Vishwakarma
Full Stack Developer - Averlon
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Project Planning:
· To manage detailed project reports and project execution plans after thorough discussion with Contractors Supervisor and Project Manager
· To establish time span of project execution as per requirement.
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Quantity Surveying/Contract?Management?& Tendering?
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Mail updated resume with salary details-
Email: etalenthire[at]gmail[dot]com
Satish: 88O 27 49 743
Website: www.glansolutions.com
Google Search: Glan Management Consultancy
Desired Competencies:
Ø Expertise in Azure Data Factory V2
Ø Expertise in other Azure components like Data lake Store, SQL Database, Databricks
Ø Must have working knowledge of spark programming
Ø Good exposure to Data Projects dealing with Data Design and Source to Target documentation including defining transformation rules
Ø Strong knowledge of CICD Process
Ø Experience in building power BI reports
Ø Understanding of different components like Pipelines, activities, datasets & linked services
Ø Exposure to dynamic configuration of pipelines using data sets and linked Services
Ø Experience in designing, developing and deploying pipelines to higher environments
Ø Good knowledge on File formats for flexible usage, File location Objects (SFTP, FTP, local, HDFS, ADLS, BLOB, Amazon S3 etc.)
Ø Strong knowledge in SQL queries
Ø Must have worked in full life-cycle development from functional design to deployment
Ø Should have working knowledge of GIT, SVN
Ø Good experience in establishing connection with heterogeneous sources like Hadoop, Hive, Amazon, Azure, Salesforce, SAP, HANA, API’s, various Databases etc.
Ø Should have working knowledge of different resources available in Azure like Storage Account, Synapse, Azure SQL Server, Azure Data Bricks, Azure Purview
Ø Any experience related to metadata management, data modelling, and related tools (Erwin or ER Studio or others) would be preferred
Preferred Qualifications:
Ø Bachelor's degree in Computer Science or Technology
Ø Proven success in contributing to a team-oriented environment
Ø Proven ability to work creatively and analytically in a problem-solving environment
Ø Excellent communication (written and oral) and interpersonal skills
Qualifications
BE/BTECH
KEY RESPONSIBILITIES :
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You will join a team designing and building a data warehouse covering both relational and dimensional models, developing reports, data marts and other extracts and delivering these via SSIS, SSRS, SSAS, and PowerBI. It is seen as playing a vital role in delivering a single version of the truth on Client’s data and delivering MI & BI that will feature in enabling both operational and strategic decision making. You will be able to take responsibility for projects over the entire software lifecycle and work with minimum supervision. This would include technical analysis, design, development, and test support as well as managing the delivery to production. The initial project being resourced is around the development and implementation of a Data Warehouse and associated MI/BI functions. |
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Principal Activities: 1. Interpret written business requirements documents 2. Specify (High Level Design and Tech Spec), code and write automated unit tests for new aspects of MI/BI Service. 3. Write clear and concise supporting documentation for deliverable items. 4. Become a member of the skilled development team willing to contribute and share experiences and learn as appropriate. 5. Review and contribute to requirements documentation. 6. Provide third line support for internally developed software. 7. Create and maintain continuous deployment pipelines. 8. Help maintain Development Team standards and principles. 9. Contribute and share learning and experiences with the greater Development team. 10. Work within the company’s approved processes, including design and service transition. 11. Collaborate with other teams and departments across the firm. 12. Be willing to travel to other offices when required. |
Location – Bangalore
NodeJS (Node.js)
React.js
Angular (2+)
AngularJS (1.x)
MongoDB- Efficiently realize the UI/UX needs and deliver excellent front-end features.
- Maintain quality of our SAAS platform and ensure responsiveness of applications/cloud-run services.
- Collaborate with the rest of the teams to design and launch additional/new features and services.
- Develop and maintain the source codes.
- Optimize and stabilize the overall service architecture (front) from both engineering and commercial point of view.
Requirements
- Should be highly skilled in the MERN (MongoDB, Express, React, Node)stack.
- Should have knowledge of different React Hooks, and should be able to develop custom hooks.
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Vue.jsAngularJS (1.x)Angular (2+)React.js
JavascriptAs an IT Technical Lead, you will play a crucial role in managing and leading a team of IT professionals. You will be responsible for providing technical guidance, overseeing project execution, and ensuring the successful delivery of IT solutions. Your expertise will be instrumental in driving innovation, implementing best practices, and maintaining a high level of technical excellence within the organization.
Key Responsibilities:
Team Leadership: Lead a team of IT professionals, including developers, engineers, and support staff. Provide guidance, mentorship, and technical expertise to ensure team members' growth and success. Foster a collaborative and positive work environment.
Technical Strategy and Planning: Develop and implement a strategic technical roadmap aligned with the organization's goals and objectives. Stay up to date with emerging technologies and trends, and assess their applicability to the organization's IT infrastructure. Make recommendations for technology adoption or enhancements.
Project Management: Oversee the execution of IT projects, including resource allocation, task assignments, and timelines. Collaborate with stakeholders to gather requirements, define project scope, and ensure successful project delivery. Monitor project progress, identify and mitigate risks, and resolve issues as they arise.
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Collaboration and Communication: Collaborate with cross-functional teams, including business stakeholders, product managers, and other IT teams. Effectively communicate technical concepts and solutions to both technical and non-technical stakeholders. Foster strong relationships with external vendors and partners.
Troubleshooting and Issue Resolution: Assist in troubleshooting complex technical issues and provide guidance to team members in resolving them. Identify root causes, implement corrective actions, and develop preventive measures to avoid similar issues in the future. Ensure the timely resolution of critical incidents.
Continuous Improvement: Drive continuous improvement initiatives within the IT department by identifying areas for optimization, streamlining processes, and implementing automation where applicable. Promote a culture of innovation, learning, and knowledge sharing within the team.
Qualifications and Requirements:
Bachelor's degree in Computer Science, Information Technology, or a related field (or equivalent work experience).
Proven experience in a technical leadership role, managing and leading a team of IT professionals.
Strong technical background in one or more IT domains, such as software development, infrastructure management, cybersecurity, or data management.
In-depth knowledge of industry best practices, emerging technologies, and trends.
Proficiency in project management methodologies and tools.
Excellent communication and interpersonal skills, with the ability to convey complex technical concepts to both technical and non-technical stakeholders.
Strong problem-solving and troubleshooting abilities.
Demonstrated ability to drive innovation, implement process improvements, and foster a culture of continuous learning.
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● Backend Automation - Postman + Any tool for automation.
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requirements.
● Provides automation expertise, training, and coaching to team members.
What are we looking for?
● Has the ability to think clearly, analyze quantitatively, communicate coherently, organize
effectively, prioritize and ideate.
● They have metric-driven, fast paced, attentive to detail, data-driven and self-motivated
● Has analytical, creative, curious, a problem solver and can influence stakeholders
● Good communication skills - both verbal and written
Qualifications and Skills
● Experience in Java or any programming (testing area).
● 3 - 6 Years of experience with acumen for Automation Testing.
● Experience in back-end testing (ETL, API, Services, Data Center Automation etc).
● Experience in Frontend and/or RPA testing (Selenium, Robot Framework).
● Experience in designing and managing test suites for aforementioned use cases.
● Experience in testing Android/iOS apps and performing ui automation for either is a plus.
● Prior experience in using tools like Testrail, Jira and confluence is a plus.
● Good analytical, reasoning and problem-solving skills required.
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- Managing B2C sales by developing and implementing business strategies.
- Meeting planned sales goals.
- Setting individual sales targets within the sales team.
- Tracking sales goals and reporting monthly and quarterly results
- Overseeing the activities and performance of the sales team.
- Coordinating with marketing team on lead generation.
- Developing the ongoing training of your salespeople.
- Understand our ideal customers and how they relate to our products.
If you want an accelerated career growth & a steep learning curve, then Misha https://www.askmisha.me/ is the place to be.
.NETJavascript
HTML/CSS
Angular (2+)HTML/CSSJavascript
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Full Stack Developer - Averlon