Senior CX Analyst

About Source

At Source, we are digitizing the backbone of India’s economy. Our mission is to streamline traditional supply chains and make material distribution seamless through technology and lean operations.

• 2014 | The Spark Inspired by global B2B giants, our founder returned to India with a singular mission: to digitize the country’s fragmented and inefficient industrial supply chains.
• 2017 | The Pivot to Lean Co-founders Arun and Shrinath joined the mission, refining the model to its core. Our philosophy became clear: Zero user behavior change and a Profits-first mindset.
• 2020 | The Digital Breakthrough Source became the first Indian B2B firm to secure a WhatsApp API license. When COVID-19 disrupted global trade, our digital-first groundwork allowed us to deliver results while the rest of the industry stalled.
• 2022 | Scaling New Heights After raising $1M from India SME Investments, we scaled to a ₹1000 Cr+ topline—achieving massive growth while maintaining strict profitability.
• 2025 | The 10x Era Following our Series A, we are expanding into Recycled Polymers and Paints. Backed by a world-class leadership team, we are now moving half a million tons across the bread of India.
• 2026 & Beyond | The Mission Continues We are gearing up to handle 1 million tons of material, continuing to revolutionize traditional trade and defining the future of Indian distribution.

The Hook

We are building technology that powers one of India’s largest industrial supply chains.

As a Product Manager, you will be responsible for defining, building, and scaling products that solve real-world problems across procurement, logistics, and operations. Your mission is to bridge business needs with technology and deliver high-impact product solutions.

Your Three Main Objectives

Product Development: Define and deliver scalable product features aligned with business goals.

User Impact: Build products that solve real customer and operational problems.

Execution Excellence: Drive product execution from ideation to launch and optimization.

The Toolkit (What You’ll Own)

Strategic PillarThe FocusThe DeliveryProduct StrategyRoadmap & PrioritizationDefine product roadmap, prioritize features, and align product vision with business objectives.Product ExecutionDevelopment & DeliveryWork with engineering and design teams to build, test, and launch product features.Stakeholder ManagementCross-Functional AlignmentCollaborate with business, operations, and tech teams to gather requirements and ensure successful implementation.

Who You Are

The Problem Solver: Strong analytical thinking with the ability to break down complex problems.

The Builder: Experience in managing product lifecycle from ideation to launch.

The Communicator: Able to work across teams and translate business needs into product requirements.

The Data-Driven Thinker: Uses data and insights to drive product decisions.

We Are Looking For Someone With

• 3–4 years of experience in Product Management or related roles.

• Strong understanding of product lifecycle, agile methodologies, and product frameworks.

• Experience working with engineering, design, and business teams.

• Analytical mindset with ability to use data for decision-making.

• Bachelor’s degree in Engineering, Business, or related field (preferred).

Why Join Us?

Ownership: Own product features that directly impact business outcomes.

Scale: Build products used across a PAN-India network.

Growth: Work in a fast-scaling, technology-driven company.

Impact: Solve real-world supply chain and procurement challenges.

Job Summary

We are seeking a motivated and results-driven Inside Sales Representative to join our growing sales team. The ideal candidate will be responsible for generating leads, nurturing client relationships, and closing sales through calls, emails, and virtual meetings. You will play a key role in driving revenue growth and enhancing customer satisfaction.

Key Responsibilities

• Identify and qualify new sales opportunities through inbound and outbound calls, emails and digital channels.
• Understand customer needs and recommend suitable products or services.
• Deliver compelling sales presentations and product demonstrations remotely.
• Maintain and update customer records in the CRM system.
• Achieve and exceed monthly and quarterly sales targets.
• Follow up on leads and ensure timely conversion.
• Collaborate with marketing and field sales teams to optimize lead generation strategies.
• Handle customer objections effectively and negotiate deals.
• Prepare sales reports and provide regular pipeline updates to management.

Required Skills & Qualifications

• Bachelor’s degree in Business, Marketing, or a related field (preferred).
• 1–3 years of experience in inside sales, tele-sales, or a similar role.
• Excellent communication, negotiation, and interpersonal skills.
• Strong ability to build rapport with customers.
• Goal-oriented with a proven track record of meeting or exceeding targets.
• Proficiency in MS Office and CRM software is an advantage.
• Ability to work in a fast-paced, target-driven environment.

Preferred Attributes

• Self-motivated and highly organized.
• Strong problem-solving skills.
• Positive attitude with a customer-first mindset.
• Team player with the ability to work independently.

What We Offer

• Competitive salary + performance incentives.
• Career growth opportunities.
• Supportive and collaborative work environment

Strong Transaction associate profile

Mandatory (Experience 1): 6 months+ of exprience in documentation (Open to fresh graduates / entry-level candidates, no prior experience is mandatory)

Mandatory (Experience 2): Must have the ability to coordinate end-to-end transaction lifecycle, documentation, and internal coordination

Mandatory (Tools): Must have good working knowledge of MS Office, especially Excel

Mandatory (Skills): Must have strong attention to detail, structured working style, and clear communication

Preferred

Preferred (Education): Education in B.Com / CS / Legal or similar streams

Preferred (Note): Immediate joiners preferred

What You’ll Do:

We are looking for a Staff Operations Engineer based in Pune, India who can master both DeepIntent’s data architectures and pharma research and analytics methodologies to make significant contributions to how health media is analyzed by our clients. This role requires an Engineer who not only understands DBA functions but also how they impact research objectives and can work with researchers and data scientists to achieve impactful results.  

This role will be in the Engineering Operations team and will require integration and partnership with the Engineering Organization. The ideal candidate is a self-starter who is inquisitive who is not afraid to take on and learn from challenges and will constantly seek to improve the facets of the business they manage. The ideal candidate will also need to demonstrate the ability to collaborate and partner with others.  

• Serve as the Engineering interface between Analytics and Engineering teams.
• Develop and standardize all interface points for analysts to retrieve and analyze data with a focus on research methodologies and data-based decision-making.
• Optimize queries and data access efficiencies, serve as an expert in how to most efficiently attain desired data points.
• Build “mastered” versions of the data for Analytics-specific querying use cases.
• Establish a formal data practice for the Analytics practice in conjunction with the rest of DeepIntent.
• Interpret analytics methodology requirements and apply them to data architecture to create standardized queries and operations for use by analytics teams.
• Implement DataOps practices.
• Master existing and new Data Pipelines and develop appropriate queries to meet analytics-specific objectives.
• Collaborate with various business stakeholders, software engineers, machine learning engineers, and analysts.
• Operate between Engineers and Analysts to unify both practices for analytics insight creation.

Who You Are:

• 8+ years of experience in Tech Support (Specialised in Monitoring and maintaining Data pipeline).
• Adept in market research methodologies and using data to deliver representative insights.
• Inquisitive, curious, understands how to query complicated data sets, move and combine data between databases.
• Deep SQL experience is a must.
• Exceptional communication skills with the ability to collaborate and translate between technical and non-technical needs.
• English Language Fluency and proven success working with teams in the U.S.
• Experience in designing, developing and operating configurable Data pipelines serving high-volume and velocity data.
• Experience working with public clouds like GCP/AWS.
• Good understanding of software engineering, DataOps, and data architecture, Agile and DevOps methodologies.
• Proficient with SQL, Python or JVM-based language, Bash.
• Experience with any of Apache open-source projects such as Spark, Druid, Beam, Airflow etc. and big data databases like BigQuery, Clickhouse, etc. 
• Ability to think big, take bets and innovate, dive deep, hire and develop the best talent, learn and be curious.
• Experience in debugging UI and Backend issues will be add on.

Position: Finance & Account Manager

Job Type: Full-Time

Location: Mumbai

Job Overview:

This position will play a pivotal role in driving the company's finance department functions. You will lead a team & responsible for overseeing financial operations, strategic planning, and compliance within the company.

Responsibilities:

• Responsible for all accounting matters such as AR, AP, GL to ensure the accounting books accurately reflect the company's financial position in accordance with GAAP/Ind-AS.
• Controlling Accounts Payable and Account Receivables.
• Responsible for implementing Finance Policies set by the management/Corporate Office.
• Hands-on experience with accounting software. Taking care of all the functions of finance operations.
• Strong control over revenue through various means and channels and reconciliation
• Working knowledge of GST India provisions for input credit, HSN/SAC codes, tax rates, invoicing rules, GST monthly, Yearly filings, and 2B reconciliations.
• Day-to-day banking operations and fund planning & reporting to management.
• Working knowledge of TDS provisions, including the different sections under which TDS is deducted, TDS returns, and various TDS rates. Experience in quarterly and yearend E-TDS filings.
• Statutory compliances, including verification, calculation payment & filing of returns, e.g., GST, TDS, etc.
• Possess strong work ethics and good interpersonal and communication (written & oral) skills.
• Good analytical skills, embrace challenges & changes, initiative, and have a positive working attitude.

Preferred Qualifications:

• Chartered Accountant with 2+ years of experience in core accounting & finance managerial role in an IT/Technology/SAAS firm
• Industry Type: IT Services & Consulting
• Advance Excel Knowledge is must

About Us:

Apport Software Solutions Private Limited is a dynamic and innovative SAAS-based product company offering conversational commerce and empowering global brands with scalable personal commerce and relationship-led sales on WhatsApp. Started in 2017 with a vision of enabling global brands to win more customers using simple yet robust technology on mobile, today we have over 7000+ customers across 140+ countries using our technology to grow digitally. Backed up by investors from Silicon Valley, Info Edge Ventures, and BEENEXT Asia, we are headquartered in Mumbai, India.

QuickSell:

QuickSell is a sales acceleration commerce suite started in 2017 with the vision to empower businesses to translate conversations into conversions on customer-first channels like WhatsApp through assisted personal commerce. Today over 7000+ businesses from 109+ countries all over the world use QuickSell to accelerate the process of sharing complete and accurate product information with customers and various business stakeholders with objectives like dynamic product showcase and ordering booking over WhatsApp. For more details, check out our website: https://quicksell.co/

DoubleTick:

DoubleTick is a mobile-first conversational CRM built on top of WhatsApp Business API to unlock WhatsApp's marketing and sales capabilities. It offers top-notch features, including a central team inbox, bulk broadcasting and analytics, bot studio, commerce and cataloging,chatbots, and role-based access. For more details, check out our website: https://doubletick.io/

Some of the brands powered by DoubleTick include GRT Jewellers, Raheja Developers, Sabyasachi, Tarun Tahiliani, ICRA, BVC Logistics, RS Brothers, Manepally Jewellers, Tupperware, Birla Brainiacs KGK Group, Walking Tree, CKC Group, Malabar Diamonds and Gold, BVC Logistics, Emerald India, Prima Art, Siroya, SabyaSachi, etc.

Overview:

We are hiring for multiple positions at our apparel retail store, suitable for both freshers and experienced store managers. If you have a passion for fashion, love interacting with customers, and want to grow in the retail industry, we’d love to hear from you.

Open Roles:

• Fashion Consultant (Fresher): Assist customers, provide styling advice, maintain store displays, and support daily sales.
• Store Manager: Lead the team, manage store operations, achieve sales targets, and ensure an excellent customer experience.

Requirements:

• For Fashion Consultant: Graduate, good communication skills, and customer-friendly attitude.
• For Store Manager: 3+ years of retail experience with team handling and target achievement skills.

We are looking for a passionate Full Stack Developer to be responsible for the coding, innovative design and layout of our website. The ideal candidate is someone who works with the Front End, or client-side. You must be comfortable working as part of a team while taking the initiative to take lead on new innovations and projects.

Designation - Full Stack Developer

Salary - Hike on Last CTC

Experience - 3 to 6 years

Location - Lucknow (work from office)

Why to choose Compendious Med Works?

• Payout 2 times more than industry standards.
• Get a chance to work with US- Based IT Company
• Global projects & learnings
• Full-time job opportunity
• Job-security & satisfaction

Expertise & Skills:

• Expertise in managing translation solutions for website localization.
• Past experience in working in a Similar Role.
• Good understanding of Software development life cycle process
• Be responsible for maintaining, expanding, and scaling our site
• Excellent communication and teamwork skills
• 2+ years of experience in back-end technologies.
• 3+ years of experience in front-end technologies, including HTML5, CSS3, JavaScript, jQuery/PHP/Laravel.
• Ability to convert comprehensive layout and wireframes into working responsive HTML pages for tablet, mobile, and desktop with an understanding of website architecture and aesthetics.

Preferred Skills :

• 2+ years of experience in  Angular/React/vue js
• 3+ years of experience in server-side web application logics & integrations.
• Good understanding of modern standards-based HTML, CSS (SASS/LESS).
• Expertise in JavaScript coding skills, jQuery & AJAX.
• Knowledge of DB & code security along with basic server operations like Curl, Crud, cPanel.
• Knowledge of SEO optimization.
• Ability to do Unit testing.

The Fullstack Lead should excel in a collaborative, results-driven culture and be able to influence engineers, stakeholders, and leadership on mobile strategies & technologies.

Major Responsibilities:

• Incumbent will be architecting our mypay Portal products and choosing the best technologies, components and subsystems on different server side tech.
• Driving innovations in the product constantly to remain ahead of the curve.
• Serve as a thought leader and mentor on technical, architectural, design and related issues.
• Proactively identify architectural weaknesses and recommend appropriate solutions.
• Collaborate with cross functional teams to solve complex problems and build products spanning across multiple teams to deliver end-to-end products & features.
• Estimates efforts, identifies risks, devises and meets project schedules.
• Provide functional, design, and code reviews in related areas of expertise with-in team and cross-team.

Qualifications.

• 5+ Years relevant software development experience, with a Full Stack profile (experience in front-end, back-end, integration, cloud automation and orchestration)
• proficient in Functional & Object Oriented Programming, Design Patterns with expertise in various cloud-native technologies (MySQL, HTML5, CSS3, React.js, Graph QL, etc).
• Knowledge of Nodejs, Javascripts and other programming languages and frameworks is must.
• Experience using Cloud Native CI/CD tools (aws Pipelines/ aws codebuild).
• Experience in test driven development & writing of unit and integration tests is a must
• Demonstrated ability of design and development of applications/ products utilizing a variety of architecture principles, including a microservices serverless
• Experience working in agile teams with demonstrated application of the principles.
• Demonstrable proficiency in developing complex JavaScript applications.
• Must be a self-starter who can work well with minimal guidance and in a fluid environment.

•  Good understanding of marketplace seller panels 
•  Good understanding of Shopify and backend
•  Overall co-ordination of all orders, vendors and supply chain backend
•  Work with Operation Manager on regular basis
•  Prepare bi-weekly reports
•  Customer Analytics
•  Constantly cross verify payment gateway settlements
• Handle operational queries, dispatches and on time customer success