11+ Qualtrics Jobs in India

As a Senior Analyst you will play a crucial role in improving customer experience, retention, and growth by identifying opportunities in the moment that matter and surfacing them to teams across functions. You have experience with collecting, stitching and analyzing Voice of Customer and CX data, and are passionate about customer feedback. You will partner with the other Analysts on the team, as well as the Directors, in delivering impactful presentations that drive action across the organization.

You come with an understanding of customer feedback and experience analytics and the ability to tell a story with data. You are a go-getter who can take a request and run with it independently but also does not shy away from collaborating with the other team members. You are flexible and thrive in a fast-paced environment with changing priorities.

Responsibilities

• Stitch and analyze data from primary/secondary sources to determine key drivers of customer success, loyalty, risk, churn and overall experience.
• Verbalize and translate these insights into actionable tasks.
• Develop monthly and ad-hoc reporting.
• Maintain Qualtrics dashboards and surveys.
• Take on ad-hoc tasks related to XM platform onboarding, maintenance or launch of new tools
• Understand data sets within the Data Services Enterprise Data platform and other systems
• Translate user requirements independently
• Work with Business Insights, IT and technical teams
• Create PowerPoint decks and present insights to stakeholders

Qualifications

• Bachelor’s degree in data science/Analytics, Statistics or Business. Master’s degree is a plus.
• Extract data and customer insights, analyze audio or speech, and present them in any visualization tool.
• 5+ years of experience in an analytical, customer insights or related business function.
• Basic knowledge of SQL and Google Big Query.
• 1+ year of experience working with Qualtrics, Medallia or another Experience Management platform
• Hands-on experience with statistical techniques: profiling, regression analysis, trend analysis, segmentation
• Well-organized and high energy

Non-technical requirements:

• You have experience working on client-facing roles.
• You are available to work from our Bangalore office from Day 1 in a night shift. (US Shift)
• You have strong communication skills.
• You have strong analytical skills.

Role Summary

We are looking for a hands-on technology professional to build and maintain our in-house lending technology stack, including CRM, Loan Management System (LMS), Loan Origination System (LOS), reporting dashboards, and API-based integrations. The role will also involve identifying and implementing AI-led automation to streamline lending operations, reduce manual intervention, improve efficiency, and support business growth.

Key Responsibilities

• Design, develop, and maintain internal CRM software for lending operations.
• Build and manage LMS and LOS modules for end-to-end loan processing, servicing, and reporting.
• Develop automated workflows for lead capture, application processing, underwriting, disbursal, repayment tracking, collections, and customer communication.
• Integrate third-party APIs such as KYC, PAN, Aadhaar, bank statement analysis, bureau checks, e-sign, payment gateways, SMS, WhatsApp, email, and account verification systems.
• Create MIS, dashboards, and reports for management, operations, risk, and collections teams.
• Work closely with business teams to understand process gaps and convert them into scalable technology solutions.
• Ensure system reliability, data accuracy, user access control, audit trails, and information security.
• Implement AI/ML tools where relevant for automation such as document extraction, customer segmentation, fraud detection, risk triggers, collection prioritization, chatbots, and workflow intelligence.
• Maintain documentation, source control, change logs, and development standards.
• Coordinate with external vendors, developers, and internal stakeholders where required.
• Provide technical support, bug fixing, updates, and continuous system improvement.

Required Skills and Experience

• Strong experience in software development, product development, or fintech technology.
• Hands-on knowledge of CRM, LMS, LOS, and workflow automation.
• Experience with API integrations and system architecture.
• Strong understanding of databases, reporting systems, and process automation.
• Working knowledge of AI tools, automation frameworks, and data-driven systems.
• Ability to independently build, manage, and maintain business-critical software.
• Good problem-solving skills and comfort working in a fast-paced NBFC environment.

Technical Knowledge Preferred

• Backend: Node.js / Python / Java / .NET
• Frontend: React / Angular / Vue
• Database: MySQL / PostgreSQL / MongoDB
• Cloud/Hosting: AWS / Azure / GCP
• Tools: Git, CI/CD, REST APIs, webhooks, OCR/document automation, BI dashboards

Exposure to lending platforms, fintech systems, or NBFC

Job Overview:

We are looking for a skilled Full Stack Developer with strong expertise in .NET/C#, React or Angular, and Azure basics to design, develop, and deploy modern web applications. The ideal candidate should have solid experience building scalable, secure, and high-performance solutions, with a passion for clean code and collaboration.

Key Responsibilities:

• Design, develop, and maintain web applications using C#, .NET Core, and SQL Server.
• Build responsive front-end user interfaces using React or Angular with TypeScript.
• Integrate and consume RESTful APIs and ensure smooth front-end/back-end communication.
• Deploy and manage applications on Microsoft Azure using basic PaaS services (e.g., App Services, Functions, Storage, Key Vault).
• Collaborate with cross-functional teams to gather requirements, define architecture, and deliver solutions.
• Write clean, testable, and maintainable code following best practices and participate in code reviews.
• Troubleshoot, debug, and optimize application performance.
• Follow Agile development practices for planning, testing, and delivery.

Required Skills and Experience:

• Strong hands-on experience with C#, .NET Core/.NET 6+, and object-oriented programming.
• Proficiency in front-end frameworks like React or Angular with TypeScript, HTML, and CSS.
• Experience working with SQL Server or other relational databases.
• Basic knowledge of Microsoft Azure services such as App Services, Functions, Storage, and Key Vault.
• Familiarity with REST APIs, version control systems (e.g., Git), and CI/CD pipelines.
• Good understanding of software development best practices (SOLID principles, unit testing).
• Strong problem-solving and communication skills.

Preferred Qualifications:

• Experience with Azure DevOps or similar tools for build and release pipelines.
• Exposure to containerized applications (e.g., Docker, Kubernetes).
• Knowledge of Agile methodologies (Scrum or Kanban).

Job Title: Salesforce Upwork Bidder

🔹 Hiring For: Our Client – [Synexc.com]

🔹 Location: Onsite – Noida Sector 62

🔹 Working Days: Monday to Friday (5 Days Working)

🔹 Work Type: Work From Office (WFO)

🔹 Experience: 2–4 Years (Junior to Mid-Level Preferred)

Job Description:

We are hiring on behalf of our client for a motivated and detail-oriented Salesforce Upwork Bidder to join their team. The ideal candidate must have hands-on experience in bidding for Salesforce projects on Upwork and should be capable of identifying, analyzing, and converting potential business opportunities through the platform.

Key Responsibilities:

• Proactively search and bid for Salesforce projects on Upwork

• Draft compelling proposals and customized cover letters

• Manage client communication and initial project discussions

• Coordinate with technical teams to understand project scope

• Maintain and update bidding tracker/reporting tools

• Follow up with potential leads and nurture ongoing opportunities

Mandatory Requirements:

• Proven experience in bidding Salesforce projects on Upwork

• Strong written and verbal communication skills

• Understanding of Salesforce services, modules, and implementation cycles

• Ability to work independently and meet targets

• Comfortable working in an onsite office environment (WFO)

Preferred Qualifications:

• Bachelor's degree in IT, Business, or a related field

• Familiarity with other freelancing platforms (optional but preferred)

• Basic understanding of IT sales and business development

Desired Candidate Profile:

• 6+ years of experience delivering enterprise-wide technical projects. 2-3 years of experience of which should have been spent managing, growing and retaining talent within teams
• Hands-on experience programming with RESTful APIs, Python, deployment and run time environments like Docker, Kubernetes
• Hands on front end experience in HTML, Javascript, React, and CSS.

• Deeper understanding of the network layer, HTTP, HTTPS, cookies, local storage.
• Ability to solve complex integration and product questions, looking at issues analytically.
• Organize team’s scrums, and prepare roadmap for dev tools
• Track integration success and ensure deadlines are met. Provide input to a scalable technical integration and account management process.

Desired Skills:

• Bachelor’s degree in Computer Science or relevant experience with other degrees.
• Excellent communication skills, good visual design sense, in-depth experience in developing web-based applications.
• Experience leading multi engineer projects and mentoring junior engineers.
• Ability to work in a fast-paced environment, multi-task, and perform under pressure, possessing a high level of energy, efficiency, and flexibility.
• Excellent business writing, presentation and communication skills.

Responsibilities:

• Obtaining and updating lists of individuals' contact details.
• Calling active and budding clients to encourage the purchase of items.
• Addressing clients' uncertainties, grievances, and suggestions on time.
• Noting important details of each conversation.
• Communicating verbal acceptances of offers to our sale
• Recording all successful and unsuccessful attempts to close sales.
• Attending regular team meetings to clarify progress and performance-related expectations.
• Conducting each of your functions with the utmost respect, regardless of others' dispositions.

Key Skills Required:-

• Good communication and listening skills.
• A polite and friendly manner (being rude never gets you anywhere)
• A positive attitude.
• Outbound call process.

Job Type: Full-time

• Salary: 12,000.00 - 17,000.00 per month

• Education: Minimum 12^th pass

• Experience: 06 month-3 yrs ( Tele callers/Telesales )
• Languages are known: Hindi/English
• Designation: Telesales Executive
• Mobile phone :- Mandatory 
• contact person -  prashant sharma  
• eight eight six four nine zero nine six one four --  send me your resume on my whattsapp 

We are looking for:

Someone who is passionate about beautifully designed app experiences

Fascinated by all aspects of application development, from brainstorming

and

design to implementation and release.

Team player who can write clean and maintainable code.

Someone with strong foundation in data structures & algorithms, OS,

I/O,

concurrency.

Someone with excellent knowledge of Java Technology Stack, Mobile

Development, and Android eco-system.

Someone with good understanding of mobile app UI/UX and Material Design.

3+ years of software development experience in Android.

Someone with excellent debugging and optimization skills.