11+ Qualtrics Jobs in India

As a Senior Analyst you will play a crucial role in improving customer experience, retention, and growth by identifying opportunities in the moment that matter and surfacing them to teams across functions. You have experience with collecting, stitching and analyzing Voice of Customer and CX data, and are passionate about customer feedback. You will partner with the other Analysts on the team, as well as the Directors, in delivering impactful presentations that drive action across the organization.

You come with an understanding of customer feedback and experience analytics and the ability to tell a story with data. You are a go-getter who can take a request and run with it independently but also does not shy away from collaborating with the other team members. You are flexible and thrive in a fast-paced environment with changing priorities.

Responsibilities

• Stitch and analyze data from primary/secondary sources to determine key drivers of customer success, loyalty, risk, churn and overall experience.
• Verbalize and translate these insights into actionable tasks.
• Develop monthly and ad-hoc reporting.
• Maintain Qualtrics dashboards and surveys.
• Take on ad-hoc tasks related to XM platform onboarding, maintenance or launch of new tools
• Understand data sets within the Data Services Enterprise Data platform and other systems
• Translate user requirements independently
• Work with Business Insights, IT and technical teams
• Create PowerPoint decks and present insights to stakeholders

Qualifications

• Bachelor’s degree in data science/Analytics, Statistics or Business. Master’s degree is a plus.
• Extract data and customer insights, analyze audio or speech, and present them in any visualization tool.
• 5+ years of experience in an analytical, customer insights or related business function.
• Basic knowledge of SQL and Google Big Query.
• 1+ year of experience working with Qualtrics, Medallia or another Experience Management platform
• Hands-on experience with statistical techniques: profiling, regression analysis, trend analysis, segmentation
• Well-organized and high energy

Non-technical requirements:

• You have experience working on client-facing roles.
• You are available to work from our Bangalore office from Day 1 in a night shift. (US Shift)
• You have strong communication skills.
• You have strong analytical skills.

We're seeking a talented and motivated Full Stack Developer who is experienced in Node.js, React.js, and Laravel (PHP) to work on building high-performance web applications, APIs, SaaS platforms, and hosting tools. This role is perfect for someone who thrives in a dynamic environment and wants to contribute to modern, scalable platforms used by thousands of users.

Responsibilities

Develop and maintain full-stack applications using Node.js (backend), React.js (frontend), and Laravel (backend).

Design, implement, and document APIs and microservices for internal and customer-facing platforms.

Integrate third-party APIs, payment gateways, and other services as needed.

Collaborate with UI/UX designers to ensure a high-quality user experience.

Optimize applications for maximum speed and scalability.

Troubleshoot, debug, and upgrade existing software.

Participate in code reviews, sprint planning, and team meetings.

Required a full stack Senior SDE with focus on Backend microservices/ modular monolith with 3-4+ years of experience on the following:

• Bachelor’s or Master’s degree in Computer Science or equivalent industry technical skills
• Mandatory In-depth knowledge and strong experience in Python programming language.
• Expertise and significant work experience in Python with Fastapi and Async frameworks. 
• Prior experience building Microservice and/or modular monolith.
• Should be an expert Object Oriented Programming and Design Patterns.
• Has knowledge and experience with SQLAlchemy/ORM, Celery, Flower, etc.
• Has knowledge and experience with Kafka / RabbitMQ, Redis.
• Experience in Postgres/ Cockroachdb.
• Experience in MongoDB/DynamoDB and/or Cassandra are added advantages.
• Strong experience in either AWS services (e.g, EC2, ECS, Lambda, StepFunction, S3, SQS, Cognito). and/or equivalent Azure services preferred.
• Experience working with Docker required.
• Experience in socket.io added advantage
• Experience with CI/CD e.g. git actions preferred. 
• Experience in version control tools Git etc.

This is one of the early positions for scaling up the Technology team. So culture-fit is really important.

• The role will require serious commitment, and someone with a similar mindset with the team would be a good fit. It's going to be a tremendous growth opportunity. There will be challenging tasks. A lot of these tasks would involve working closely with our AI & Data Science Team.
• We are looking for someone who has considerable expertise and experience on a low latency highly scaled backend / fullstack engineering stack. The role is ideal for someone who's willing to take such challenges.
• Coding Expectation – 70-80% of time.
• Has worked with enterprise solution company / client or, worked with growth/scaled startup earlier.
• Skills to work effectively in a distributed and remote team environment.

Java Developers [I+S/E2-MM2]

Java Full Stack Developer

We are looking for a skilled Full Stack Developer who is passionate about building high-quality software applications. The ideal candidate will have expertise in Java frameworks and extensions, persistence frameworks, servers, platforms, clouds, databases, data storage, and QA tools. The candidate should also have experience working with Angular, React, or Vue.

As a Full Stack Developer, you will be responsible for developing and maintaining software applications for our clients. You will work closely with a team of developers and project managers to deliver high-quality software products. You should be comfortable working in a fast-paced environment and be able to adapt to changing priorities.

Mandatory Skill Sets:

Java frameworks and extensions: You should be proficient in building enterprise-grade applications using Java 8+ and Spring Boot.

Persistence Frameworks: You should have experience working with Hibernate and/or JPA. You should be able to design and develop efficient data models, and perform CRUD operations using Hibernate and/or JPA.

 Servers: You should be familiar with Apache Tomcat and be able to deploy applications on Tomcat servers.

Platforms: You should have experience working with Java EE and Jakarta 2EE platforms.

Clouds: You should have experience working with AWS, and be familiar with AWS services such as EC2, S3, and RDS.

Databases / Data Storage: You should have experience working with MYSQL and Oracle databases

QA Tools: You should be proficient in JUnit5 and Postman. You should be able to write and execute unit tests, integration tests, and end-to-end tests using these tools.

Web Services: You should have experience working with RESTful web services.

API Security: You should be familiar with OAuth2, JWT, Auth0, or any other API security frameworks.

 Angular/React/Vue: You should have experience working with at least one of these frontend frameworks, HTML, CSS, and JavaScript.

If you are passionate about building high-quality software applications and have the required skill sets, we encourage you to apply. We offer competitive salaries and benefits, and a challenging work environment where you can learn and grow.

Founded in 2012, the leader in high-assurance digital identity verification technology. Named to Forbes’ 2019 AI 50 list as one of America’s most promising AI companies, and a recent winner of API World’s Best Data API, They applies artificial intelligence and machine learning techniques with trusted online/offline data intelligence from email, address, phone, IP, social media and the broader Internet to verify identities in real-time. Customers include four of the top five U.S. banks, seven of the top 10 U.S. card issuers, as well as the majority of leading digital banks, lenders and insurers across the U.S. We are funded $200M by some of the world's best investors and entrepreneurs including Scale Venture Partners, Commerce Ventures, Work-Bench, Santander InnoVentures and Two Sigma Ventures.

We are currently looking for a Senior QA Engineer to join our fast-growing QA team. With our Product Engineering team rapidly iterating and deploying new code, our Test Engineers drive the crucial effort of designing automated test suites that are reliable and maintainable. This team is tasked with ensuring the automated testing of existing code and developing thorough test approaches for new features and products. 

This role reports directly to our Director of QA, and will be based in Chennai, India. If you are someone who is motivated by solving problems and improving efficiencies

What You’ll Bring:

• 5+ years of experience with testing, test automation and development
• Strong experience in designing and reviewing test plans and test cases.
• Solid experience in both manual and automated testing for REST web service APIs and/or web applications.
• Working experience in automation frameworks, like testNG, Selenium or Cypress.
• Strong coding skills in programming languages like Java, Scala or Javascript
• Experience working in an agile development environment.
• Capable of comprehending and contributing to high level requirements and designs.
• Good understanding of Linux / Unix platform.
• Nice to have: Prior experience with Amazon Web Service (AWS).

What You’ll Be Doing:

• Work closely with the rest of the Engineering team to deliver high quality products in an agile development environment.
• Participate in product design discussions and sprint planning meetings.
• Participate in full cycle SDLC: initial design, test implementation, identifying bugs, verifying bug fixes and production release.
• Design and write comprehensive test plans and test cases for releases.
• Perform manual and automated testing for REST web service APIs / web applications.
• Build and enhance automated test suites and test harnesses.
• Improve and maintain high coverage of regression automated tests.
• Improve and innovate the tooling to run tests reliably and efficiently.
• Test and verify requirements of newly implemented code by Engineering for Data Scientists. 
• Perform statistical analysis on project data for Data Science.

Perks & Benefits:

• Competitive base salary
• Equity - every employee is a stakeholder in our upside
• A tech-first company culture driven by entrepreneurial thinking and talent
• A group of highly intelligent peers that are all working in unison towards the same mission
• Insurance for employees and their dependents
• Parental leave and fertility support
• Flexible PTO
• Stipend to supply your home office

Technical Architect, Nodejs, , Restful APIs, Python,  NodeJS,  HTML5, CSS3, jQuery, Bootstrap, JavaScript, AJAX, Postman, REST API, Express

Job description:

Amazon’s Worldwide Consumer Engagement organization brings customers to visit amazon websites, engage them on site and help them purchase from Amazon’s retail sites. This is achieved through highly personalized messages delivered via all available large scale communication channels—both free and paid and offering engaging experience on website. The organization builds, operates, and improves the technology systems that power all marketing channels, and manages prioritization and marketing spend decisions. Consumer Marketing consists of a series of single-threaded technology and business teams, each of which owns the entirety of a channel of communication or customer segment: natural and paid search (i.e. SEO and SEM), affiliate marketing (Associates), display advertising, email, browser integration, and mobile marketing, retail customer experience technology teams.

This position is for a technology leader in Affiliate Marketing Technology group for attribution team. This team owns business critical systems that are responsible for attributing traffic to marketing channels and thrives on innovation to provide rich analytics to its internal and external customers. As a leader on the team, you will be responsible for tier1 critical systems, guide your team through the design, development, testing, and deployment of a range of products involving big data processing and dealing with near real time SLAs. You will have to deal with challenges of high availability (five 9s) guarantee, low latency and high throughput. In addition, you will build and manage roadmaps for software teams, developing cutting edge experiences. You will have sound technical acumen, excellent project management skills, great communication skills, and hire, build, and develop your team. You are a true owner - you are deeply interested in product design, architecture, and you innovate relentlessly on behalf of our customers.

This position offers the opportunity to collaborate with our business teams across the world and other tech teams in Bangalore as we raise the bar in delivering innovation.

Primary responsibilities: 

• Provide technical expertise and leadership throughout product life cycles, influence software engineers best practices for your team and own operational metrics 
• Work with business leaders and product managers to define product requirements. 
• Prioritize, communicate, maintain, and execute roadmaps, project plans, and commitments 
• Work with engineers to define technical requirements and architect and execute best-in-class implementations in agile manner 
• Build and maintain world-class customer experience and operational excellence for your deliverables 
• Hire, manage, mentor and grow a high performance team of Software Engineers

Basic Qualifications:

• Bachelors/Masters degree in Computer Science or related field
• 10+ years professional experience in software development management
• Proficiency in, at least, one modern programming language such as Java, Scala, C#, C++ etc 
• Ability to solve complex technical problems and design robust, scalable solutions
• Ability to think critically and actively contribute to strategic choices.
• 3+ years experience in managing development teams working on multiple simultaneous projects.
• 3+ years experience in managing large scale software development teams following Agile development processes. 
• Strong skills in project planning & execution, problem solving. Ability to take a project from initial scoping requirements through actual launch and support of the project
• Proven leadership and teamwork skills
• Excellent verbal and written communication skills in both technical and non-technical discussions.

Preferred Qualifications: 

• Deep, hands-on technical expertise in high scale, service-oriented architectures
• Exposure to Elastic Map Reduce and Machine Learning programs. 
• Ability to handle multiple competing priorities in a fast-paced environment
• Knowledge of professional software engineering practices & best practices for the full software development life cycle including coding standards, code reviews, source control management, build processes, testing, and operations
• Clear, professional communication skills able to contribute to team discussions, knowing when to contribute, when to listen, and when to ask questions
• Proactively and continually improve their level of knowledge about Amazon’s business and relevant technologies, and use this knowledge to deliver high quality, accurate software deliverables
• Strong business and technical vision
• Good understanding of web services