11+ Qualtrics Jobs in India

As a Senior Analyst you will play a crucial role in improving customer experience, retention, and growth by identifying opportunities in the moment that matter and surfacing them to teams across functions. You have experience with collecting, stitching and analyzing Voice of Customer and CX data, and are passionate about customer feedback. You will partner with the other Analysts on the team, as well as the Directors, in delivering impactful presentations that drive action across the organization.

You come with an understanding of customer feedback and experience analytics and the ability to tell a story with data. You are a go-getter who can take a request and run with it independently but also does not shy away from collaborating with the other team members. You are flexible and thrive in a fast-paced environment with changing priorities.

Responsibilities

• Stitch and analyze data from primary/secondary sources to determine key drivers of customer success, loyalty, risk, churn and overall experience.
• Verbalize and translate these insights into actionable tasks.
• Develop monthly and ad-hoc reporting.
• Maintain Qualtrics dashboards and surveys.
• Take on ad-hoc tasks related to XM platform onboarding, maintenance or launch of new tools
• Understand data sets within the Data Services Enterprise Data platform and other systems
• Translate user requirements independently
• Work with Business Insights, IT and technical teams
• Create PowerPoint decks and present insights to stakeholders

Qualifications

• Bachelor’s degree in data science/Analytics, Statistics or Business. Master’s degree is a plus.
• Extract data and customer insights, analyze audio or speech, and present them in any visualization tool.
• 5+ years of experience in an analytical, customer insights or related business function.
• Basic knowledge of SQL and Google Big Query.
• 1+ year of experience working with Qualtrics, Medallia or another Experience Management platform
• Hands-on experience with statistical techniques: profiling, regression analysis, trend analysis, segmentation
• Well-organized and high energy

Non-technical requirements:

• You have experience working on client-facing roles.
• You are available to work from our Bangalore office from Day 1 in a night shift. (US Shift)
• You have strong communication skills.
• You have strong analytical skills.

Hiring Telesales Executive for B2C sales

Should have excellent communication skills in English.

Immediate joiners required

At least 1-2 years of tele sales experience is required

Salary:- 15-20k+Incentives

Marketing Executive

We are looking for a proactive and self-driven Marketing Executive to independently manage and execute end-to-end marketing activities. The role requires strong expertise in digital marketing along with exposure to offline and brand initiatives.

Key Responsibilities:

• Develop and execute quarterly and annual marketing plans.
• Manage PPC campaigns (Google Ads), SEO, and website optimisation.
• Drive lead generation and track campaign performance (CTR, CPC, CPA, ROI).
• Oversee content creation across digital and offline channels.
• Plan and execute exhibitions, events, and trade marketing activities.
• Coordinate lead management and work closely with the sales team.
• Conduct market research and prepare performance reports.

Requirements:

• 3–5+ years of marketing experience (preferably B2B).
• Strong knowledge of PPC, SEO, analytics, and CRM tools.
• Ability to independently manage marketing with high ownership.
• Excellent communication and coordination skills.
• Degree in Marketing, Business, Communications, IT, or related field.

About Potentiam

Potentiam helps SME companies build world-class offshore teams. Our model is our locations and your dedicated staff under your control. Potentiam have offices in Iasi in Romania, Bangalore and Cape Town, home to large liquid pools of offshore talent working for international companies. Potentiam's management team have had over 15 years' experience in building offshore teams, and have specialist functional expertise to support the transition offshore in technology, finance, operations, engineering, digital marketing, technology and analytics. For decades corporations' scale has enabled them to benefit from the cost and skills advantage of offshore operations. Now SME companies can enjoy a similar benefit through Potentiam without any upfront investment.

Location : Bangalore ( Hybrid)

Key Responsibilities:

• Implement and support Microsoft Dynamics NAV V5 or other versions.
• Deliver expertise in Business Central modules.
• Create and maintain technical design documents.
• Provide consultancy and resolution support on ticket escalations.
• Collaborate with business stakeholders to understand and map business processes.
• Participate in implementation activities and manage RFCs (Request for Changes).
• Support and advise on finance, manufacturing, and warehousing functionalities.
• Engage with users on M365, MS Teams, and SharePoint environments.

Must-Have Skills:

• Proficiency in Microsoft Dynamics NAV V5 or other versions and Business Central modules.
• Experience in Manufacturing/Warehousing domains
• Strong skills in creating Technical Design Documents
• Deep understanding of business processes
• Hands-on with Implementation & RFC handling
• Prior experience in consultancy on ticket escalations
• Familiarity with M365, MS Teams, SharePoint

Good-to-Have Skills:

• Knowledge of Events and Extensions in Dynamics
• Certifications or experience with Power Platform
• Installation and configuration experience
• Exposure to 3rd party products and integration
• Additional experience in Manufacturing/Warehouse operations
• Repeated hands-on usage or support of M365, MS Teams, SharePoint

Benefits and Perks

• Health Insurance
• Referral Bonus
• Performance Bonus
• Flexible Working options

Roles and Responsibilities

• Develop new business via telephone and mass communication such as email, research, and social media to introduce company product and services and identify appropriate buyers within the target market.
• Generating leads by working on researching a prospect company and/or by cold calling.
• Supporting the sales team in the daily administrative tasks.
• Follow up on leads and conduct research to identify potential prospects.
• Build and cultivate prospect relationships by initiating communications and conducting follow-up communications in order to move opportunities through the sales funnel.
• Conduct a need analysis and determine prospects pain points.
• You will help to create identify and track sales leads, generate sales report.
• Should be comfortable and fluent on both written and verbal communications via calls/emails and chats. He/She will be working closely with sales team.
• Prepare a pitch and help deliver the necessary details of IT Companies to prospect lead by assisting the business delivery team.
• Good knowledge of latest tech stacks in Digital Service, mobile and Web Technologies
• Work with Sales team to develop and grow the sales pipeline to consistently meet monthly/quarterly revenue goals.

•  Good communication skills in English (Written and Oral)
•  Strong knowledge of RDBMS concepts
•  Strong analytical and problem-solving skills
•  Experience in performance tuning
•  Experience in interaction with the customer
• Mandatory technical skills Java 8+, Angular 2+, HTML, CSS, TypeScript
• Preferred Tools (SVN, GIT, Maven, Jenkins Jira Confluence) 
•  Ability to explore the application by himself/herself from the training provided

• New feature development or enhancement or change request activities (Requirement analysis, Requirement documentation, Design, Coding, Review, Testing and Release process)
•  Defect Fixing (Defect analysis, route cause identification, Code change, testing, obtaining user confirmation and release process)
• Support tasks (Ticket analysis, data uploading, performance tuning, job monitoring, any analysis task, ReportGeneration and etc.,)
• Level 2 and Level 3 support (Support process adherence)
• Functional and technical or solution documentation preparation
• Execution will either be Waterfall or Agile
• The process needs to be followed as defined by RBEI or RBEI’s Customer
• Preparation & participation in the project status and review meeting

Job Description

Must have Skill Sets 

• Go lang + Microservices
• Familiarity with MAC/Linux environment, Shell script 
• GRPC ● JavaScript & JSON 
• Knowledge of microservices and architecture 
• Knowledge of Uber Tech Stack would be a bonus ○ Will ensure candidate who are selected will undergo training on Uber Stack as a part of their induction to Uber 
• Basic SQL knowledge 

Expectations from the candidate 

• Strong hands-on experience in understanding requirements and creating microservices using Go lang.. 
• Exceptional debugging and problem-solving skills on large codebase 
• Be a proactive thinker and demonstrate keen sense to find solutions to challenging problems
• Product sense: Create more than beautiful code. Play a crucial role in choosing what we build and how we build it. 
• A penchant for collaboration & a team player: Work cross collaboratively to drive impact across orgs. Be open to candid feedback for improvement. When required step up to the role of a tech-lead to ensure effective coordination and communication 
• Independent to explore all the end points in UBER environment and coordinate with different Line of Business to understand the correct microservice for a business use case. 
• Ability to convert a high-level PRD into a detailed ERD for execution. Coordinate with business teams to understand the functional requirement and convert it into engineering logic

Primary Skills :

4+ Years with Java

2+ with Microservices

6 months to 1 Year with Golang

Exp : 4+ Years

Location : Bangalore/Hyderabad

Max Budget : 28 Lakhs

End Client : UBER

Expertrons is an initiative by experienced professionals turned entrepreneurs (IITB alum) having built a few of India's largest companies across multiple domains. This will be an opportunity to directly work with the founders. What we are looking for: An entrepreneurial, thoughtful and positive mindset/approach to solving large problems, capable of adapting to changing market conditions, willing to join a growing startup, a rational and no-nonsense approach and practical thought process.

We at Expertrons are looking for a talented Senior Executive for User Acquisition

Roles and Responsibilities

1) Deliver volume, quality, TAT & cost outcomes (in accordance with quarterly OKRs) for paid user acquisition (i.e. advertising) within India.
2) Stay ahead of the curve by tracking metrics, analyzing data, identifying emergent trends, researching competitive activity & presenting insights.
3) Continuously improve & help make Expertron's Marketing team a centre of excellence by aggressively adopting automation and dashboarding.

Who can Apply :
1) 2-4 years paid acquisition experience for consumer brands in India, especially UAC.
2) Advanced working knowledge of MS Excel
3) Strong natural curiosity problem-solving abilities, statistical foundations, research skills, growth mindset, and high work ethic.