11+ Qualtrics Jobs in India

As a Senior Analyst you will play a crucial role in improving customer experience, retention, and growth by identifying opportunities in the moment that matter and surfacing them to teams across functions. You have experience with collecting, stitching and analyzing Voice of Customer and CX data, and are passionate about customer feedback. You will partner with the other Analysts on the team, as well as the Directors, in delivering impactful presentations that drive action across the organization.

You come with an understanding of customer feedback and experience analytics and the ability to tell a story with data. You are a go-getter who can take a request and run with it independently but also does not shy away from collaborating with the other team members. You are flexible and thrive in a fast-paced environment with changing priorities.

Responsibilities

• Stitch and analyze data from primary/secondary sources to determine key drivers of customer success, loyalty, risk, churn and overall experience.
• Verbalize and translate these insights into actionable tasks.
• Develop monthly and ad-hoc reporting.
• Maintain Qualtrics dashboards and surveys.
• Take on ad-hoc tasks related to XM platform onboarding, maintenance or launch of new tools
• Understand data sets within the Data Services Enterprise Data platform and other systems
• Translate user requirements independently
• Work with Business Insights, IT and technical teams
• Create PowerPoint decks and present insights to stakeholders

Qualifications

• Bachelor’s degree in data science/Analytics, Statistics or Business. Master’s degree is a plus.
• Extract data and customer insights, analyze audio or speech, and present them in any visualization tool.
• 5+ years of experience in an analytical, customer insights or related business function.
• Basic knowledge of SQL and Google Big Query.
• 1+ year of experience working with Qualtrics, Medallia or another Experience Management platform
• Hands-on experience with statistical techniques: profiling, regression analysis, trend analysis, segmentation
• Well-organized and high energy

Non-technical requirements:

• You have experience working on client-facing roles.
• You are available to work from our Bangalore office from Day 1 in a night shift. (US Shift)
• You have strong communication skills.
• You have strong analytical skills.

Role & Responsibilities

Develop high-quality, scalable mobile applications for Android platform using Kotlin.

Collaborate closely with cross-functional teams to define, design, and implement new features.

Write clean, efficient, and maintainable code, following coding standards and best practices.

Optimise mobile app performance to ensure a smooth and responsive user experience.

Conduct code reviews and provide constructive feedback to team members.

Stay updated with the latest mobile development trends, tools, and technologies.

Troubleshoot and debug issues to maintain application stability.

Participate in the full software development lifecycle, from concept to deployment and support.

Ideal Candidate

Bachelor's degree in Computer Science, Engineering, or a related field.

3-8 years of proven experience in mobile app development, with a focus on Kotlin and Swift.

Strong proficiency in Kotlin and Swift programming languages.

Solid understanding of mobile app architecture, design patterns, and development best practices.

Experience with RESTful APIs, third-party libraries, and mobile UI/UX principles.

Familiarity with Git or other version control systems.

Ability to work effectively in a collaborative, fast-paced environment.

Excellent problem-solving and analytical skills.

Company- Accionlabs Technologies[www.accionlabs.com]

Location- Bengluru

Work Type- Permanent

Salary- Open

Its work from office job

Key Aspects of Role



 Leverage deep knowledge of the full technology stack to help achieve business objectives and

customer outcomes

 Collaborate with Product Management to validate the technical feasibility of and establish non-

functional requirements

 Collaborate with Architecture to evolve architecture to solve technical challenges, support

future requirements, scale effectively, continually meet/exceed SLAs and resolve tech debt

 Technical advisor to internal or external stakeholders on complex technical components

 Technical leader working with the team to help remove blockers and act as a tie breaker

 Adjust the team processes, listening to feedback and guiding the team through change and

driving continuous improvement

 Guide, teach, and mentor team, providing feedback and moderating discussions

 Represent the interests of the team in cross functional meetings

 Maintain and proactively share knowledge of current technology and industry trends

 Work closely with peers to ensure the team is aligning with cloud native, lean/Agile/DevOps &

12 Factor Application best practices ensuring rapid value delivery and with quality

 Collaborate with other Principal Engineer’s to drive engineering best practices around testing,

CI/CD, GitOps, TDD, architectural alignment, and relentless automation

 Excellent understanding and familiarity with Cloud Native and 12 Factor Principles,

Microservices, Lean Principles, DevOps, Test Driven Development (TDD), Extreme Programming

(XP), Observability / Monitoring

Required Skills

Coding experience in Java

 Extensive hands-on experience working with AWS cloud products and services

 Experience with popular open-source software such as Postgres, RabbitMQ, Elasticsearch, Redis

and Couchbase

 Experience working with NodeJS, React/Redux, Docker Swarm, Kubernetes

 Experience with development frameworks such as the Spring/Spring Boot framework, Hibernate

and knowledge of advanced SQL

 Proficiency with modern object-oriented languages/frameworks, Terraform, Kubernetes, AWS,

Data Streaming

 Knowledge of containers and container orchestration platforms, preferably Kubernetes

 Experience delivering services using distributed architectures: Microservices, SOA, RESTful APIs

and data integration architectures

 Knowledge of containers and container orchestration platforms, preferably Kubernetes

 Advanced Architecture and system design skills and principles

 Excellent organizational skills and can drive a cross-team strategic project or initiative

 Solid coaching, mentorship and technical leadership to help others grow

 Able to drive consensus/commitment within and across teams and departments

 Advanced critical thinking and problem solving on complex issues and customer concerns.

 Strategic thinker beyond immediate needs, considering the longer-term

 Excellent communication skills, with ability to communicate highly complex technical concepts

 Demonstrate high level of empathy with internal colleagues, stakeholders and customers

We are looking for a young and enthusiastic personality who loves coding. Who is passionate and ready to tackle some of the most difficult problems in the laundry industry. 

We believe that user-centric design ultimately leads to the best products, so we listen closely to our users, both external and internal. As an engineer on our close-knit, cross-functional team, you’ll be an active voice in shaping our product. 

You will play a role in product planning, drive the implementation and release of major features, and be a champion of best practices for writing well-tested, well-organized code.

Our tech stack is ASP.NET, MVC, Webform, WebAPI, MSSQL Server, JQuery, Javascript, Angular 2 and micro services architecture.Our platform is hosted on Google Cloud. 

• Work with internal business teams and management to define requirements and develop technical specifications.
• You will be creating modules and components and coupling them together into a functional app.
• Creating self-contained, reusable, and testable modules and components
• Developing and integrating RESTful API services.
• Convert legacy code to new tech stack single-page web applications.
• You will be working with payment gateway, barcodes, QR codes, biometrics, integrating different hardware (printer, scanner, cash register, POS terminal, laundry and drycleaning machines, conveyor belt etc), map routing and distance algorithms.

• Strong knowledge of Computer Science fundamentals in object-oriented design, data structures, algorithm design, problem-solving, complexity analysis, databases, networking, and distributed systems.
• 3-4 years of experience with product development (.ASP.Net, C#.Net, WCF, MVC, SQL Server development applications, version control, CI/CD pipelines).
• Should have a strong online presence on different forums like stack overflow etc, Github etc.
• Excellent verbal and written skills. The ability to explain sophisticated architectures to engineers, product managers, and support & operation executives. You should also be able to write a proposal for your idea/solutions and take feedback from the team.
• Previous work experience at a product-based company or startup would be a bonus.

Personality traits we really admire 

• Great attitude to ask questions, learn and suggest process improvements.
• Pays great attention to detail and helps identify edge cases.
• Gives equal importance to planning, coding, code reviews, documentation, and testing.
• Highly motivated and coming up with fresh ideas and perspective to help us move towards our goals faster.
• Follows release cycles and absolute commitment to deadlines.

We are on a mission to make Dry Cleaners and Laundry business winning in the digital era.

We believe in 

• Helping traditional laundries to come at par with digital businesses: Traditional We help laundry businesses adapt modern technology and deliver the customer experience that today’s digital businesses like Swiggy, OLA and Flipkart are delivering. We feel successful when we hear stories like https://www.youtube.com/watch?v=EbB828K28zs&;feature=emb_title">these.
• Building a large profitable business: We envision building a capital-efficient, large profitable business to achieve our mission of making laundry business win. This means less dependence on investors & more ownership with the team. We are one of the few profitable Indian SaaS startups buildinghttps://valuesaas.co/"> value SaaS
• Employee Wellness <> Customer Success: We give as much importance to each team member’s personal & professional success as much as we care about our customer's success. We believe it’s all about balance.

Our impact so far

• 3 Billion garments processed through QDC Dry Cleaning Cloud
• 47 countries
• 1000+ Paid subscribers
• 5000+ Users
• All this could be achieved with a nimble team of 20 from our single office in Noida

• Freedom & Responsibility: If you are a person who wants to take up challenging work & push your boundaries with no one monitoring you, then this is the right place for you. There are no hierarchies. No managers to please.
• Holistic Growth: Building a career doesn’t have to be at the cost of missing out on your personal front. We believe that professional success is worth when the personal goals are nurtured with equal importance. We will support you all in on that journey of yours.
• Transparency: If you ever wanted to know what it’s like to be on an entrepreneurial journey, then working with QDC gives you that opportunity to experience it all first hand.

Full Time @ Anywhere in India

3+ years

• Taking an active role in architecting the solutions we build
• Designing and implementing web applications using JavaScript and its frameworks (i.a. React, Vue, Angular), HTML5 and CSS3
• Working closely with the dispersed development team, client, and project manager in SCRUM methodology
• Ensuring that programming practices and code quality are respected
• Supporting other engineers with your expertise when needed (knowledge sharing)
• Leading your colleagues’ growth and development

• 2+ years of experience with JavaScript (good knowledge of ES2016; newer versions and TS 3+ are a plus)
• Experience in developing web applications using Angular2+ and another modern framework
• Being comfortable HTML5 and CSS3
• Experience with version control systems, preferably Git
• Demonstrated tech leadership in a medium-sized team, and the ability to design a really complex system
• Eagerness to learn and constantly improve yourself
• Being a team player focused on getting things done

• Experience with React.js and Node
• Experience with AWS or GCP infrastructure
• Curiosity about new languages, libraries, frameworks
• Contributions to open-source projects

• Passionate about making an impact
• Self-driven & eager to learn new technologies
• Intellectually curious, interested to build complex systems
• Thrive in a highly independent, remote-first environment
• Keen to work with a globally diverse team

• Hybrid Work Option - Step out when you “want to” not when you “have to”
• Work from the comfort of your home or work at the office
• Support for setting up Home-office
• Flexible Work Hours -Work-life balance becomes a lot easier to maintain with the flexibility to plan your work hours 
• Flexible Leave policies
• Life needs a break - casual, parental, sick, or just random. To help you enjoy your leaves without guilt or excuses, we have a ‘no approval needed’ policy
• Health and Wellness - Constant encouragement to stay fit
• We encourage and support our team members to participate in memberships that promote team member health (physical, emotional, and psychological) and fitness
• Reimbursements for medical support
• Career ladder: the freedom to design your own path
• Well defined career ladders to grow, assess and explore your professional journey
• Learning opportunities
• In house learning platforms to partner with you in your growth story
• Wide range of courses and certifications

Roles & Responsibilities

Selected engineer's day-to-day responsibilities include:

• Maintaining UNIX user accounts and access managements,

• Good understanding of LDAP vs local IAM management.

• Setting up repositories and maintaining.

• Should be very comfortable with troubleshooting Linux-based systems on issues and failures with good grasp of the Linux command line

• Specialist knowledge in Unix Technologies – RedHat , SUSE Linux & SOLARIS.

• Good hands-on experience in parallel filesystems.

• Good understanding on basic networking technology e.g. TCPIP, ip multipathing, ip aggregation, DNS, DHCP etc.

• Comfortable exploring and testing new Open Source software systems should the need arise to solve particular problems

• Setting up and maintaining SUSE and Red hat Clusters with DRBD, Stonith and Coro sync

• Good knowledge in virtualisation/hypervisor technologies on various operating platforms e.g. VMWare, HPE Service Guard cluster

• Good understanding of the various enterprise technologies e.g. SAN, enterprise backup, enterprise monitoring etc

. • Good knowledge in handling NFS file systems and NFS servers

• Troubleshooting performance issues

• Shell, Power shell and python scripting

• Creating custom image based on the security requirements • Planning and executing security patches periodically

Education, Experience & other requirements

Ø Degree in Computer science, Information technology or any related discipline

Ø Minimum 4 - 5 years of experience into Unix server’s setup, administration, upgrading and support.

Ø Good verbal and written communication and able to manage key stakeholders i.e. project team, security, compliance and IT operations

Ø Strong analytical and troubleshooting skills

EDUCATION: MBA/PGDM in Marketing, Bachelors in Marketing, or related experience in marketing / Bachelor’s or master’s degree in marketing or a related field

EXPERIENCE: 3-5 years of experience in Digital Marketing, SEO, & Social Media content creation and functions in Service Industry. Proven working experience in digital marketing, particularly within the B2B Industry.

WORK-LOCATION:

Koregaon Park, Pune. Onsite. Full time employment

COMPETENCIES / SKILLS:

This position will be responsible for Digital Marketing Strategies, managing marketing agencies, managing a team of SM associates, generating organic and paid leads from electronic, social, and digital media. The profile would require to:

• Develops digital marketing strategy by studying target market, tracking changes in given metrics to achieve the marketing goals, identifying customers and their current and future needs, and monitoring the competition.
• Plans and executes all web, SEO/SEM, database marketing, email, social media, and PPC advertising campaigns.
• Collaborates with internal & external teams to create content and SEO strategies and optimize user experience.
• Experience in setting up and optimizing PPC campaigns on Google & Facebook.
• Designs, builds, and maintains our social media presence.
• Solid knowledge of website and marketing analytics tools (e.g., Google Analytics, Search Console Hubspot, WebTrends, SEMRush, etc.)
• Contributes to marketing effectiveness by identifying short-term and long-range issues that must be addressed.
• Measures and reports performance of all digital marketing campaigns and assesses against goals KPI.
• Identifies trends and insights, and optimizes spend and performance based on the insights.
• Brainstorms new and creative growth strategies through digital marketing.
• Utilizes strong analytical ability to evaluate end-to-end customer experience across multiple channels and customer touch points.
• Completes digital marketing department operational requirements by scheduling and assigning employees and following up on work results.
• Maintains digital marketing staff by recruiting, selecting, orienting, and training employees.
• Maintains digital marketing staff job results by counselling and disciplining employees; and planning, monitoring, and appraising job results.
• Develops digital marketing staff by providing information, educational opportunities, and experiential growth opportunities.

PERSONALITY & OTHER TRAITS:

• Should be highly up-to-date with changing marketing trends web technology
• Must have good writing skills with attention to details.
• Designs, builds, and maintains our social media presence.
• Must be able to think creatively about innovative approaches to marketing and increase brand awareness.
• Excellent communicator, Smart, Charming, Extrovert, Disciplined, Punctual, Mature & Good team player.
• Good IT skills in Word, Excel, Outlook & Presentation.
• Working knowledge of HTML, CSS, word-press website development and constraints.

Key Skills

Social Media Content Creation / SEO / Content Marketing/ B2B Marketing / SEM / Backlinks Building / Campaign Management / Facebook Ads / Google AdWords

We are looking for:

Someone who is passionate about beautifully designed app experiences

Fascinated by all aspects of application development, from brainstorming

and

design to implementation and release.

Team player who can write clean and maintainable code.

Someone with strong foundation in data structures & algorithms, OS,

I/O,

concurrency.

Someone with excellent knowledge of Java Technology Stack, Mobile

Development, and Android eco-system.

Someone with good understanding of mobile app UI/UX and Material Design.

3+ years of software development experience in Android.

Someone with excellent debugging and optimization skills.