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As a Senior Analyst you will play a crucial role in improving customer experience, retention, and growth by identifying opportunities in the moment that matter and surfacing them to teams across functions. You have experience with collecting, stitching and analyzing Voice of Customer and CX data, and are passionate about customer feedback. You will partner with the other Analysts on the team, as well as the Directors, in delivering impactful presentations that drive action across the organization.
You come with an understanding of customer feedback and experience analytics and the ability to tell a story with data. You are a go-getter who can take a request and run with it independently but also does not shy away from collaborating with the other team members. You are flexible and thrive in a fast-paced environment with changing priorities.
Responsibilities
- Stitch and analyze data from primary/secondary sources to determine key drivers of customer success, loyalty, risk, churn and overall experience.
- Verbalize and translate these insights into actionable tasks.
- Develop monthly and ad-hoc reporting.
- Maintain Qualtrics dashboards and surveys.
- Take on ad-hoc tasks related to XM platform onboarding, maintenance or launch of new tools
- Understand data sets within the Data Services Enterprise Data platform and other systems
- Translate user requirements independently
- Work with Business Insights, IT and technical teams
- Create PowerPoint decks and present insights to stakeholders
Qualifications
- Bachelor’s degree in data science/Analytics, Statistics or Business. Master’s degree is a plus.
- Extract data and customer insights, analyze audio or speech, and present them in any visualization tool.
- 5+ years of experience in an analytical, customer insights or related business function.
- Basic knowledge of SQL and Google Big Query.
- 1+ year of experience working with Qualtrics, Medallia or another Experience Management platform
- Hands-on experience with statistical techniques: profiling, regression analysis, trend analysis, segmentation
- Well-organized and high energy
Non-technical requirements:
- You have experience working on client-facing roles.
- You are available to work from our Bangalore office from Day 1 in a night shift. (US Shift)
- You have strong communication skills.
- You have strong analytical skills.
International Sales Specialist
Location: HSR, Bangalore (Onsite)
Type: Full-time
Experience: 4–36 months
CTC: INR 6.5 LPA + 4 LPA Variable
Role Summary
We’re looking for an International Sales Specialist who excels in communication and has a strong background in B2C sales within the Ed Tech industry. In this role, you will drive international sales initiatives and engage with clients to expand our reach.
Must-Have Skills
- Expert communication skills, both verbal and written.
- Proven experience in B2C sales.
- Experience in the Ed Tech industry.
- Demonstrated success in international sales.
Good to Have
- Experience working in night shifts.
- Familiarity with CRM tools.
About the Client
They offer coding courses to kids from the age of 5 to 17. Unlike most ‘Coding’ classes, their main focus is developing the most hands-on curriculum with very distinct learning goals. Sessions are very interactive and are student-centric, unlike the traditional teacher-centric models.
Position: .NET Developer
Location: Remote / On-site (Your Location)
Experience: 0–4 years
About the Role:
We’re seeking a passionate and skilled .NET Developer to join our growing team. You’ll work on modern web applications built with ASP.NET Core, Web API, MVC, and Entity Framework Core, ensuring high performance, scalability, and security.
Key Responsibilities:
- Design, develop, and maintain web and API-based applications
- Implement and consume RESTful APIs
- Work with SQL Server and LINQ for data access
- Collaborate with front-end developers and QA engineers
- Apply best practices in coding, architecture, and deployment
- Troubleshoot, debug, and upgrade existing systems
Required Skills:
- Strong proficiency in C#, ASP.NET Core/MVC, Entity Framework
- Experience with SQL Server, LINQ, and Stored Procedures
- Familiarity with HTML, CSS, JavaScript, and modern frameworks (Angular/React is a plus)
- Understanding of OOP, Design Patterns, and Clean Architecture
- Version control experience (Git/GitHub/Bitbucket)
Nice to Have:
- Experience with Azure / AWS
- Knowledge of Blazor or Microservices Architecture
Perks:
- Flexible working hours
- Long-term collaboration
🚀 We’re Hiring – Full-Stack Developer (Remote, 5+ years, Full-time) 🌐
Are you passionate about building scalable and secure web applications?
Join our team as a Full-Stack Developer with expertise in Angular (front-end) and NestJS with TypeScript (back-end).
🔹 What You’ll Work On
1. Designing & developing front-end and back-end solutions.
2. Managing PostgreSQL & MongoDB databases.
3. Building RESTful & GraphQL APIs
Ensuring speed, scalability & security across applications.
4. Collaborating in Agile teams & code reviews.
🔹 What We’re Looking For
✅ 5+ years of experience in full-stack development
✅ Strong in Angular, TypeScript, NestJS
✅ Database expertise: PostgreSQL & MongoDB
✅ Familiarity with Docker, Kubernetes & deployments
✅ Strong problem-solving & collaboration skills
📍 Location: Remote
🕒 Employment: Full-time
- Bachelor's degree in Computer Science, Software Engineering, or a related field.
- 2 to 12 years of professional experience in React Native development.
- Strong proficiency in JavaScript, TypeScript, and modern web technologies.
- Experience working with RESTful APIs and integrating third-party libraries.
- Solid understanding of mobile app architecture and design patterns.
- Knowledge of mobile UI/UX best practices and principles.
- Familiarity with version control systems such as Git.
We are looking "Customer Support" for Reputed Client @Permanent Role.
Experience: 0 - 2 Years
Skills :
1.For freshers - Hindi speaking, Basic computer knowledge. Kindly provide the CV only related to our requirements
2.Experienced - Should have relevant skill in SQL,Jaseper soft,Customer handlig and communication skills,ERP modules,Hindi speaking
Location : Coimbatore
Roles & Responsibilities:
• Make outbound customer calls to promote and sell a product.
• Meeting Daily Target of GMV, calls & Conversion.
• High drive - to take ownership and get it done
• Handling Customer queries over the call.
• Contributes to team effort by accomplishing related results as needed.
Eligibility:
• Any Graduate.
• Minimum 1 year of experience in sales.
• Excellent communication, interpersonal and presentation skills.
• Basic Knowledge of MS Excel/MS Word.
• Rotational off.
• Should be flexible for 6 days working as per the process requirement.
- Create and maintain optimal data pipeline architecture,
- Assemble large, complex data sets that meet functional / non-functional business requirements.
- Identify, design, and implement internal process improvements: automating manual processes, optimizing data delivery, re-designing infrastructure for greater scalability, etc.
- Build the infrastructure required for optimal extraction, transformation, and loading of data from a wide variety of data sources using SQL and AWS ‘big data’ technologies.
- Build analytics tools that utilize the data pipeline to provide actionable insights into customer acquisition, operational efficiency and other key business performance metrics.
- Work with stakeholders including the Executive, Product, Data and Design teams to assist with data-related technical issues and support their data infrastructure needs.
- Keep our data separated and secure across national boundaries through multiple data centers and AWS regions.
- Create data tools for analytics and data scientist team members that assist them in building and optimizing our product into an innovative industry leader.
- Work with data and analytics experts to strive for greater functionality in our data systems.
- Advanced working SQL knowledge and experience working with relational databases, query authoring (SQL) as well as working familiarity with a variety of databases.
- Experience building and optimizing ‘big data’ data pipelines, architectures and data sets.
- Experience performing root cause analysis on internal and external data and processes to answer specific business questions and identify opportunities for improvement.
- Strong analytic skills related to working with unstructured datasets.
- Build processes supporting data transformation, data structures, metadata, dependency and workload management.
- A successful history of manipulating, processing and extracting value from large disconnected datasets.
- Working knowledge of message queuing, stream processing, and highly scalable ‘big data’ data stores.
- Strong project management and organizational skills.
- Experience supporting and working with cross-functional teams in a dynamic environment.
- We are looking for a candidate with 5+ years of experience in a Data Engineer role, who has attained a Graduate degree in Computer Science, Statistics, Informatics, Information Systems or another quantitative field. They should also have experience using the following software/tools: Experience with big
- data tools: Hadoop, Spark, Kafka, etc.
- Experience with relational SQL and NoSQL databases, including Postgres and Cassandra.
- Experience with data pipeline and workflow management tools: Azkaban, Luigi, Airflow, etc.
- Experience with AWS cloud services: EC2, EMR, RDS, Redshift
- Experience with stream-processing systems: Storm, Spark-Streaming, etc.
- Experience with object-oriented/object function scripting languages: Python, Java, C++, Scala, etc.
- Experience in designing and developing applications using Node.js, RDBMS (preferably MySQL).
- Minimum 3 years of Node.Js, 3 years of Database experience required.
- Expertise in at least one of AWS, Google Compute platforms to build scalable solutions.
- Deep knowledge and experience in building complex cloud/enterprise-grade software in the area of IT infrastructure, virtualization, network, storage systems monitoring & manage mentor cloud solutions
- Expertise in writing async code (callbacks, promises, async/await, observables) and publish/ subscribe/ event.
- Experience in implementing and consuming SOAP and REST web APIs.
- Producing and maintaining automated testing, build, and deployment processes.
- Improve documentation of processes and systems
- Troubleshoot existing systems and applications
- Experience in data structure libraries (e.g., Immutable.js)
- Experience in RESTful APIs and knowledge of modern authorization mechanisms, such as JSON Web Token
- Understanding of data structures and problem-solving approaches, and ability to articulate trade-offs
- Strong fundamentals OOPS concepts, SOLID principles, Data Structures/Algorithms, Exception Handling, Coding Standards, Logging
- Passionate about writing clean, modular and unit testable code
- Possesses strong verbal and written communication skills.
- Experience with Agile development
- Good knowledge of Jenkins, SonarQube, Git.
- Proven problem solving skills including debugging skills, allowing you to determine source of issues in unfamiliar code or systems and the ability to recognize and solve repetitive problems rather than working around them.
- Collaborating with software engineers, QA engineers, UX and Design team and project managers
What you’ll do
- Deliver plugins for our Python-based ETL pipelines.
- Deliver Python microservices for provisioning and managing cloud infrastructure.
- Implement algorithms to analyse large data sets.
- Draft design documents that translate requirements into code.
- Deal with challenges associated with handling large volumes of data.
- Assume responsibilities from technical design through technical client support.
- Manage expectations with internal stakeholders and context-switch in a fast paced environment.
- Thrive in an environment that uses AWS and Elasticsearch extensively.
- Keep abreast of technology and contribute to the engineering strategy.
- Champion best development practices and provide mentorship.
What we’re looking for
- Experience in Python 3.
- Python libraries used for data (such as pandas, numpy).
- AWS.
- Elasticsearch.
- Performance tuning.
- Object Oriented Design and Modelling.
- Delivering complex software, ideally in a FinTech setting.
- CI/CD tools.
- Knowledge of design patterns.
- Sharp analytical and problem-solving skills.
- Strong sense of ownership.
- Demonstrable desire to learn and grow.
- Excellent written and oral communication skills.
- Mature collaboration and mentoring abilities.
About SteelEye Culture
- Work from home until you are vaccinated against COVID-19
- Top of the line health insurance • Order discounted meals every day from a dedicated portal
- Fair and simple salary structure
- 30+ holidays in a year
- Fresh fruits every day
- Centrally located. 5 mins to the nearest metro station (MG Road)
- Measured on output and not input






