11+ Qualtrics Jobs in India

As a Senior Analyst you will play a crucial role in improving customer experience, retention, and growth by identifying opportunities in the moment that matter and surfacing them to teams across functions. You have experience with collecting, stitching and analyzing Voice of Customer and CX data, and are passionate about customer feedback. You will partner with the other Analysts on the team, as well as the Directors, in delivering impactful presentations that drive action across the organization.

You come with an understanding of customer feedback and experience analytics and the ability to tell a story with data. You are a go-getter who can take a request and run with it independently but also does not shy away from collaborating with the other team members. You are flexible and thrive in a fast-paced environment with changing priorities.

Responsibilities

• Stitch and analyze data from primary/secondary sources to determine key drivers of customer success, loyalty, risk, churn and overall experience.
• Verbalize and translate these insights into actionable tasks.
• Develop monthly and ad-hoc reporting.
• Maintain Qualtrics dashboards and surveys.
• Take on ad-hoc tasks related to XM platform onboarding, maintenance or launch of new tools
• Understand data sets within the Data Services Enterprise Data platform and other systems
• Translate user requirements independently
• Work with Business Insights, IT and technical teams
• Create PowerPoint decks and present insights to stakeholders

Qualifications

• Bachelor’s degree in data science/Analytics, Statistics or Business. Master’s degree is a plus.
• Extract data and customer insights, analyze audio or speech, and present them in any visualization tool.
• 5+ years of experience in an analytical, customer insights or related business function.
• Basic knowledge of SQL and Google Big Query.
• 1+ year of experience working with Qualtrics, Medallia or another Experience Management platform
• Hands-on experience with statistical techniques: profiling, regression analysis, trend analysis, segmentation
• Well-organized and high energy

Non-technical requirements:

• You have experience working on client-facing roles.
• You are available to work from our Bangalore office from Day 1 in a night shift. (US Shift)
• You have strong communication skills.
• You have strong analytical skills.

What You’ll Do:

● Develop and maintain cross-platform mobile applications using React Native (Flutter experience is a plus).

● Handle end-to-end app deployment: build, register, and release applications on Google Play Store and Apple App Store.

● Collaborate with product managers and designers to deliver high-quality UI/UX.

● Work on web application tasks as needed, including front-end (React.js preferred) or minor backend integration.

● Debug, optimize, and continuously improve app performance and scalability.

● Write clean, maintainable, and well-documented code.

What We’re Looking For:

● Minimum 2 years of professional experience in React Native development.

● Exposure to Flutter is a plus.

● Proven experience in publishing apps to both Android and iOS stores, including certificates, provisioning profiles, app review process.

● Basic knowledge of web technologies (HTML/CSS, JavaScript, React.js or similar).

● Familiarity with REST APIs, Git, and common dev tools.

● Strong problem-solving skills and a collaborative mindset.

Nice to Have

● Experience with Firebase, push notifications, analytics, or payment integration.

● CI/CD knowledge for mobile deployment.

● Backend development familiarity (Node.js, FastAPI, or similar).

Roles and Responsibilities
1. Ability to work on diverse backend stack such as Node JS, Express JS
2. Ability to work on diverse frontend stack such as Meteor JS, React JS, HTML5, CSS3

3. Ability to deliver quick POC’s using cutting edge technologies.

4. Preparing reports, manuals and other documentation on the status, operation and maintenance of software.

5. Design, develop, and unit test applications in accordance with established standards

6. Developing, refining, and tuning integrations between applications. Analyzing and resolving technical and application problems.

7. Ability to debug the application.

8. Should have complete knowledge of developing RESTful Services.

9. Should be able to also work in agile development methodology.
10. Work with designated JavaScript framework to design, develop, and debug web applications
11. Work with the team to manage, optimize, and customize multiple web applications
12. Manage end to end module lifecycle management of the product
13. Push and pull codes via Git repository

Competency Requirements

1. Experience in NodeJS and development using MeteroJS
2. Experience in front end frameworks - Meteor JS
3. Experience in client/server application development
4. Knowledge of agile development methodologies
5. Knowledge of unit testing theory
6. Knowledge of AWS cloud
7. Knowledge of other frontend frameworks like ReactJS, AngularJS will be an advantage

• Building out and manage a young data science vertical within the organization

• Provide technical leadership in the areas of machine learning, analytics, and data sciences

• Work with the team and create a roadmap to solve the company’s requirements by solving data-mining, analytics, and ML problems by Identifying business problems that could be solved using Data Science and scoping it out end to end.

• Solve business problems by applying advanced Machine Learning algorithms and complex statistical models on large volumes of data.

• Develop heuristics, algorithms, and models to deanonymize entities on public blockchains

• Data Mining - Extend the organization’s proprietary dataset by introducing new data collection methods and by identifying new data sources.

• Keep track of the latest trends in cryptocurrency usage on open-web and dark-web and develop counter-measures to defeat concealment techniques used by criminal actors.

• Develop in-house algorithms to generate risk scores for blockchain transactions.

• Work with data engineers to implement the results of your work.

• Assemble large, complex data sets that meet functional / non-functional business requirements.

• Build, scale and deploy holistic data science products after successful prototyping.

• Clearly articulate and present recommendations to business partners, and influence future plans based on insights.

• >8+ years of relevant experience as a Data Scientist or Analyst. A few years of work experience solving NLP problems or other ML problems is a plus

• Must have previously managed a team of at least 5 data scientists or analysts or demonstrate that they have prior experience in scaling a data science function from the ground 

• Good understanding of python, bash scripting, and basic cloud platform skills (on GCP or AWS)

• Excellent communication skills and analytical skills

• Work closely with the Founders in helping grow the organization to the next level alongside some of the best and brightest talents around you

• An excellent culture, we encourage collaboration, growth, and learning amongst the team

• Competitive salary and equity

• An autonomous and flexible role where you will be trusted with key tasks.

• An opportunity to have a real impact and be part of a company with purpose.

1. New Business Development: Identify and target potential clients, including individual investors and financial advisors, through various channels. Generate high-quality leads, conduct market research, and convert leads into paying customers. Utilize a consultative sales approach to understand client needs and effectively communicate the value proposition of MProfit's wealth-tech solutions.

2. Sales Pipeline Management: Build and manage a robust sales pipeline to achieve individual and team sales targets. Track and report on sales activities, opportunities, and progress using our CRM systems. Continuously update and prioritize leads to ensure a steady flow of qualified prospects. Implement effective sales strategies to accelerate the sales cycle.

3. Relationship Building: Establish and nurture strong, long-lasting relationships with clients and key stakeholders. Engage in regular client meetings, follow-ups, and negotiations. Proactively identify opportunities to up-sell and cross-sell MProfit's products and services. Provide exceptional customer service and resolve any issues or concerns raised by clients promptly and effectively.

4. Collaboration and Teamwork: Collaborate closely with the customer service team, marketing team and other internal stakeholders to align sales strategies, share best practices, and contribute to the overall growth of MProfit. Provide valuable feedback from clients to enhance product features and market positioning. Actively participate in team meetings and training sessions to stay updated on industry trends and sales techniques.

Responsibilities:

• Software Development: Collaborate with cross-functional teams, including front-end developers, designers, and product managers, to design, develop, test, and maintain web applications using Ruby on Rails.
• Feature Development: Participate in the full software development lifecycle, from requirements gathering and technical design to implementation and deployment of new features and enhancements.
• Code Quality: Write clean, maintainable, and efficient code while following best practices and coding standards. Perform code reviews to ensure code quality across the team.
• Database Management: Work with relational databases (e. g., PostgreSQL) to design, optimize, and maintain database schemas and queries.
• Bug Fixing and Troubleshooting: Identify and resolve software defects and performance issues. Conduct debugging and troubleshooting as needed.
• Testing: Develop and execute unit tests, integration tests, and end-to-end tests to ensure the reliability and stability of the applications.
• API Integration: Integrate with third-party APIs and services as required for application functionality.
• Scalability: Contribute to the scalability of our applications to handle increased load and user traffic.
• Documentation: Maintain comprehensive documentation of code, processes, and systems to facilitate knowledge sharing and onboarding of new team members.
• Collaboration: Actively participate in Agile or Scrum development processes, attend sprint planning meetings, and provide status updates on tasks.
• Continuous Learning: Stay up-to-date with industry trends, best practices, and emerging technologies relevant to Ruby on Rails development.

Requirements:

• Bachelor's degree in Computer Science, Software Engineering, or a related field (or equivalent work experience).
• Proven experience as a Ruby on Rails developer, typically 3-8 years of relevant experience.
• Proficiency in Ruby, Rails, and associated libraries and frameworks.
• Strong understanding of front-end technologies, including HTML, CSS, and JavaScript.
• Experience with version control systems (e. g., Git) and collaboration tools (e. g., GitHub or GitLab).
• Knowledge of SQL and experience working with relational databases.
• Familiarity with RESTful APIs and integration of third-party services.
• Strong problem-solving skills and attention to detail.
• Excellent communication and teamwork skills.
• Ability to work in an Agile/Scrum environment.
• Any additional certifications or experience with cloud services (e. g., AWS, Azure) would be a plus.

We believe that great change begins with individuals who are given the freedom to make a difference, and we champion this in all that we do here at Vamstar. Hence we are urgently looking to hire a senior person to fill in for a Full Stack Engineer

The ideal candidate will be responsible for developing high-quality applications along with designing and implementing testable and highly scalable codes. If you have a gig towards Java, Node, AWS, Javascript and Typescript and have worked extensively in web application development; we are looking for you.

Responsibilities

• Managing team(s)
• Develop quality software and web applications
• Analyze and maintain existing software applications
• Design highly scalable, testable code
• Discover and fix programming bugs

Qualifications

• B.Tech - CS from a Tier 1/2 college
• Minimum 5 years of experience
• Great communication skills

Key Benefits 

• Performance Bonus on a Quarterly basis on performance 
• 25 days paid holidays each year including your accrued leaves, sick leaves, fixated and optional holidays. 
• Flexible working hours 
• Permanent Work from home 
• Yearly virtual cross-tribe pollinations (we have another engineering team in UK, US and Vietnam) 
• Wholesome development experience with MacBook Pro and extra monitor(s) post completion of Probation period/ machine bonuses 
• Regular and transparent appraisals based on performance. 

More about our Team: As an engineering team, we are dedicated, hardworking and always looking to learn and improve our craft. This happens in regular knowledge sharing sessions with both Full Stack and Machine Learning teams, and we are always keen to collaborate when a challenging problem comes up. In our work, we use industry best practices like Github. AWS, Ally, Trello, Slack, TDD, CI/CD and code reviews as part of building every feature. We also continually evaluate new technologies to see if they can help improve our platform.