11+ Qualtrics Jobs in India

As a Senior Analyst you will play a crucial role in improving customer experience, retention, and growth by identifying opportunities in the moment that matter and surfacing them to teams across functions. You have experience with collecting, stitching and analyzing Voice of Customer and CX data, and are passionate about customer feedback. You will partner with the other Analysts on the team, as well as the Directors, in delivering impactful presentations that drive action across the organization.

You come with an understanding of customer feedback and experience analytics and the ability to tell a story with data. You are a go-getter who can take a request and run with it independently but also does not shy away from collaborating with the other team members. You are flexible and thrive in a fast-paced environment with changing priorities.

Responsibilities

• Stitch and analyze data from primary/secondary sources to determine key drivers of customer success, loyalty, risk, churn and overall experience.
• Verbalize and translate these insights into actionable tasks.
• Develop monthly and ad-hoc reporting.
• Maintain Qualtrics dashboards and surveys.
• Take on ad-hoc tasks related to XM platform onboarding, maintenance or launch of new tools
• Understand data sets within the Data Services Enterprise Data platform and other systems
• Translate user requirements independently
• Work with Business Insights, IT and technical teams
• Create PowerPoint decks and present insights to stakeholders

Qualifications

• Bachelor’s degree in data science/Analytics, Statistics or Business. Master’s degree is a plus.
• Extract data and customer insights, analyze audio or speech, and present them in any visualization tool.
• 5+ years of experience in an analytical, customer insights or related business function.
• Basic knowledge of SQL and Google Big Query.
• 1+ year of experience working with Qualtrics, Medallia or another Experience Management platform
• Hands-on experience with statistical techniques: profiling, regression analysis, trend analysis, segmentation
• Well-organized and high energy

Non-technical requirements:

• You have experience working on client-facing roles.
• You are available to work from our Bangalore office from Day 1 in a night shift. (US Shift)
• You have strong communication skills.
• You have strong analytical skills.

ob Description :

Mainframe Developer/Analyst

Combination of COBOL, JCL, VSAM with DB2 – Resources need to be strong developers.

Technical Skills:

• 5 to 10 years of Hands on Development experience

• Very good Hands-on in Cobol, JCL, VSAM, Db2, Mainframe Utilities,

• Strong Coding experience in COBOL, JCL, DB2, VSAM.
• Work experience in CICS / MQ series.
• Strong analytical skills to analyze complex code independently and extract business rules.
• Willingness to WFO (5 days WFO) (No WFH).
• JAVA / JSON will be added advantage.

• Ability to design, code, unit test, turnover, implement and support the changes.

• Writing and executing the unit test scenarios/cases to ensure the code quality and reliability.

• Deep understanding of all lifecycle components (code, test, deploy)

• Ability to present designs to peers and Product Owner for approval.

• Troubleshooting and debugging code to resolve technical issues.

• Optimizing application performance to ensure efficient use of software resources.

• Good verbal and written communication and interpersonal skills

Process Skills:

• Should have worked in Agile Project

Behavioural Skills:

• Good Communication skills

Data Engineer – Validation & Quality

Responsibilities

• Build rule-based and statistical validation frameworks using Pandas / NumPy.
• Implement contradiction detection, reconciliation, and anomaly flagging.
• Design and compute confidence metrics for each evidence record.
• Automate schema compliance, sampling, and checksum verification across data sources.
• Collaborate with the Kernel to embed validation results into every output artifact.

Requirements

• 5 + years in data engineering, data quality, or MLOps validation.
• Strong SQL optimization and ETL background.
• Familiarity with data lineage, DQ frameworks, and regulatory standards (SOC 2 / GDPR).

Key Performance Areas / Deliverables:

• Timely finalization and submission of financial accounts & statutory reports.
• Accurate cash flow management and working capital control.
• Robust internal control systems and compliance with statutory and regulatory requirements.
• Effective budgeting, forecasting and financial planning.
• Smooth audit cycles (internal & external) with minimal audit findings.
• Effective management of receivables/debtors’ ageing and payables.
• Team performance, development and retention.

Qualifications & Experience:

• Chartered Accountant (CA) — preferably with ~5+ years of relevant experience; OR non-CA with ~10+ years of experience in finance & accounting roles (experience in social or non-profit organisations will be a plus).
• Strong understanding of accounting principles, statutory compliance, tax laws and financial reporting standards.
• Proven ability in financial analysis, budgeting, forecasting, cash flow management, and financial controls.
• Leadership skills — team management, mentoring, performance management.
• Excellent analytical, problem-solving, communication, stakeholder-management, and decision-making skills.
• Ability to handle pressure, meet deadlines, and work collaboratively in a dynamic environment.

RESPONSIBILITIES & DUTIES:

• Coordinate executive communications, including taking calls, responding to emails and interfacing with clients.

• Prepare internal and external corporate documents for team members and industry partners.

• Schedule meetings and appointments and manage travel itineraries.

• Arrange corporate events to take place outside of the workplace, such as fund-raising events and staff appreciation events. • Maintain an organized filing system of paper and electronic documents.

• Uphold a strict level of confidentiality.

• Develop and sustain a level of professionalism among staff and clientele.

QUALIFICATIONS & SKILLS:

• Minimum of 2+ years of experience as an Executive Assistant reporting directly to senior management.

• Advanced Microsoft Office skills, with the ability to become familiar with firm-specific programs and software.

• Proficiency in collaboration and delegation of duties.

• Strong organizational, project management, and problem-solving skills with impeccable multi-tasking abilities.

• Exceptional interpersonal skills.

• Friendly and professional demeanor. 

Following are the things that we are looking for in our NodeJS developer:

• Full SDLC knowledge, preferably in an agile environment.
• Strong written and verbal communication skills. Strong critical thinking & problem solving skills.
• Understanding of Unix / Linux based systems.
• Hands-on exposure to deeply linked relational databases – preferably in MySQL
• Ability to take a feature or product through the full Software Development Life Cycle.
• Strong communication skills, including the ability to both collaborate well and also the ability to convey technical ideas and concepts to non-technical stakeholders.
• Identify the interaction needs and how the API. must be developed based on design comps, product specs, etc.
• Continuously evaluate and implement new technologies to maximize development efficiency.
• Address and prioritize production level bugs and application performance improvements.
• An adaptable attitude and understanding of the agile methodology.
• Unit-test code for robustness, including edge cases, usability, and general reliability.
• Collaborate with cross-functional teams to define, design, and release new features.

• Create and maintain optimal data pipeline architecture,
• Assemble large, complex data sets that meet functional / non-functional business requirements.
• Author data services using a variety of programming languages
• Identify, design, and implement internal process improvements: automating manual processes, optimizing data delivery, re-designing infrastructure for greater scalability, etc.
• Build the infrastructure required for optimal extraction, transformation, and loading of data from a wide variety of data sources using SQL and Azure ‘big data’ technologies.
• Build analytics tools that utilize the data pipeline to provide actionable insights into customer acquisition, operational efficiency, and other key business performance metrics.
• Work with stakeholders including the Executive, Product, Data and Design teams to assist with data-related technical issues and support their data infrastructure needs.
• Keep our data separated and secure across national boundaries through multiple data centres and Azure regions.
• Create data tools for analytics and data scientist team members that assist them in building and optimizing our product into an innovative industry leader.
• Work with data and analytics experts to strive for greater functionality in our data systems.
• Work in an Agile environment with Scrum teams.
• Ensure data quality and help in achieving data governance.

• 2+ years of experience in a Data Engineer role
• Undergraduate degree required (Graduate degree preferred) in Computer Science, Statistics, Informatics, Information Systems or another quantitative field.
• Experience using the following software/tools:
• Experience with big data tools: Hadoop, Spark, Kafka, etc.
• Experience with relational SQL and NoSQL databases
• Experience with data pipeline and workflow management tools
• Experience with Azure cloud services: ADLS, ADF, ADLA, AAS
• Experience with stream-processing systems: Storm, Spark-Streaming, etc.
• Experience with object-oriented/object function scripting languages: Python, Java, C++, Scala, etc.
• Advanced working SQL knowledge and experience working with relational databases, query authoring (SQL) as well as working familiarity with a variety of databases
• Understanding of ELT and ETL patterns and when to use each. Understanding of data models and transforming data into the models
• Experience building and optimizing ‘big data’ data pipelines, architectures, and data sets
• Strong analytic skills related to working with unstructured datasets
• Build processes supporting data transformation, data structures, metadata, dependency, and workload management
• Working knowledge of message queuing, stream processing, and highly scalable ‘big data’ data stores
• Experience supporting and working with cross-functional teams in a dynamic environment

The Fullstack Lead should excel in a collaborative, results-driven culture and be able to influence engineers, stakeholders, and leadership on mobile strategies & technologies.

Major Responsibilities:

• Incumbent will be architecting our mypay Portal products and choosing the best technologies, components and subsystems on different server side tech.
• Driving innovations in the product constantly to remain ahead of the curve.
• Serve as a thought leader and mentor on technical, architectural, design and related issues.
• Proactively identify architectural weaknesses and recommend appropriate solutions.
• Collaborate with cross functional teams to solve complex problems and build products spanning across multiple teams to deliver end-to-end products & features.
• Estimates efforts, identifies risks, devises and meets project schedules.
• Provide functional, design, and code reviews in related areas of expertise with-in team and cross-team.

Qualifications.

• 5+ Years relevant software development experience, with a Full Stack profile (experience in front-end, back-end, integration, cloud automation and orchestration)
• proficient in Functional & Object Oriented Programming, Design Patterns with expertise in various cloud-native technologies (MySQL, HTML5, CSS3, React.js, Graph QL, etc).
• Knowledge of Nodejs, Javascripts and other programming languages and frameworks is must.
• Experience using Cloud Native CI/CD tools (aws Pipelines/ aws codebuild).
• Experience in test driven development & writing of unit and integration tests is a must
• Demonstrated ability of design and development of applications/ products utilizing a variety of architecture principles, including a microservices serverless
• Experience working in agile teams with demonstrated application of the principles.
• Demonstrable proficiency in developing complex JavaScript applications.
• Must be a self-starter who can work well with minimal guidance and in a fluid environment.

• Strong proficiency in JavaScript, including DOM manipulation and the JavaScript object model 
• Thorough understanding of React.js and its core principles
• Experience with popular React.js workflows for state management (such as Redux/Mobx)
• Familiarity with RESTful APIs 
• Knowledge of modern authorization mechanisms, such as JSON Web Token
• Familiarity with modern front-end build pipelines and tools
• Experience with common front-end development tools such as Babel, Webpack, NPM, etc. 
• Ability to understand business requirements and translate them into technical requirements 
• A knack for benchmarking and optimization 
• Experience in Python or Java/Kotlin development