11+ Qualtrics Jobs in India

As a Senior Analyst you will play a crucial role in improving customer experience, retention, and growth by identifying opportunities in the moment that matter and surfacing them to teams across functions. You have experience with collecting, stitching and analyzing Voice of Customer and CX data, and are passionate about customer feedback. You will partner with the other Analysts on the team, as well as the Directors, in delivering impactful presentations that drive action across the organization.

You come with an understanding of customer feedback and experience analytics and the ability to tell a story with data. You are a go-getter who can take a request and run with it independently but also does not shy away from collaborating with the other team members. You are flexible and thrive in a fast-paced environment with changing priorities.

Responsibilities

• Stitch and analyze data from primary/secondary sources to determine key drivers of customer success, loyalty, risk, churn and overall experience.
• Verbalize and translate these insights into actionable tasks.
• Develop monthly and ad-hoc reporting.
• Maintain Qualtrics dashboards and surveys.
• Take on ad-hoc tasks related to XM platform onboarding, maintenance or launch of new tools
• Understand data sets within the Data Services Enterprise Data platform and other systems
• Translate user requirements independently
• Work with Business Insights, IT and technical teams
• Create PowerPoint decks and present insights to stakeholders

Qualifications

• Bachelor’s degree in data science/Analytics, Statistics or Business. Master’s degree is a plus.
• Extract data and customer insights, analyze audio or speech, and present them in any visualization tool.
• 5+ years of experience in an analytical, customer insights or related business function.
• Basic knowledge of SQL and Google Big Query.
• 1+ year of experience working with Qualtrics, Medallia or another Experience Management platform
• Hands-on experience with statistical techniques: profiling, regression analysis, trend analysis, segmentation
• Well-organized and high energy

Non-technical requirements:

• You have experience working on client-facing roles.
• You are available to work from our Bangalore office from Day 1 in a night shift. (US Shift)
• You have strong communication skills.
• You have strong analytical skills.

What You will do:

● Play the role of Data Analyst / ML Engineer

● Collection, cleanup, exploration and visualization of data

● Perform statistical analysis on data and build ML models

● Implement ML models using some of the popular ML algorithms

● Use Excel to perform analytics on large amounts of data

● Understand, model and build to bring actionable business intelligence out of data that is available in different formats

● Work with data engineers to design, build, test and monitor data pipelines for ongoing business operations







Basic Qualifications:

● Experience: 4+ years.

● Hands-on development experience playing the role of Data Analyst and/or ML Engineer.

● Experience in working with excel for data analytics

● Experience with statistical modelling of large data sets

● Experience with ML models and ML algorithms

● Coding experience in Python







Nice to have Qualifications:

● Experience with wide variety of tools used in ML

● Experience with Deep learning







Benefits:

● Competitive salary.

● Hybrid work model.

● Learning and gaining experience rapidly.

● Reimbursement for basic working set up at home.

● Insurance (including a top up insurance for COVID

Job Title: CA – Indirect Taxation

Location: Noida, Sector 63

Experience: 1 to 4 years

Salary: ₹2 – ₹9 LPA

Company: Masters India IT Solutions Pvt. Ltd.

About the Company:

Masters India is a leading FinTech SaaS company and a GST Suvidha Provider (GSP) appointed by the GSTN. We are building intelligent automation solutions for taxation and compliance used by 1500+ enterprises.

Role Overview:

We are looking for a Qualified Chartered Accountant with 1–4 years of experience in Indirect Taxation, especially GST compliance, e-Invoicing, and e-Way Bill systems.

Key Responsibilities:

• Manage GST returns filing, reconciliation, and compliance for multiple clients
• Handle e-Invoicing and e-Way Bill related processes and queries
• Stay updated with changes in GST law and ensure timely implementation
• Assist with GST audits, assessments, and departmental notices
• Liaise with internal teams for client onboarding and system updates

Requirements:

• Qualified CA with 1–4 years of experience in Indirect Taxation
• Strong knowledge of GST laws and filing procedures
• Hands-on experience with e-Invoicing & e-Way Bill systems
• Proficient in Excel and tax compliance tools
• Good communication and analytical skills

Work Type: Work from Office

Location: Noida, Sector 63

Salesforce DevOps/Release Engineer

Resource type - Salesforce DevOps/Release Engineer

Experience - 5 to 8 years

Norms - PF & UAN mandatory

Resource Availability - Immediate or Joining time in less than 15 days

Job - Remote

Shift timings - UK timing (1pm to 10 pm or 2pm to 11pm)

Required Experience:

• 5–6 years of hands-on experience in Salesforce DevOps, release engineering, or deployment management.
• Strong expertise in Salesforce deployment processes, including CI/CD pipelines.
• Significant hands-on experience with at least two of the following tools: Gearset, Copado,Flosum.
• Solid understanding of Salesforce architecture, metadata, and development lifecycle.
• Familiarity with version control systems (e.g., Git) and agile methodologies

Key Responsibilities:

• Design, implement, and manage CI/CD pipelines for Salesforce deployments using Gearset, Copado, or Flosum.
• Automate and optimize deployment processes to ensure efficient, reliable, and repeatable releases across Salesforce environments.
• Collaborate with development, QA, and operations teams to gather requirements and ensurealignment of deployment strategies.
• Monitor, troubleshoot, and resolve deployment and release issues.
• Maintain documentation for deployment processes and provide training on best practices.
• Stay updated on the latest Salesforce DevOps tools, features, and best practices.

Technical Skills:

• Deployment ToolsHands-on with Gearset, Copado, Flosum for Salesforce deployments
• CI/CDBuilding and maintaining pipelines, automation, and release management
• Version ControlProficiency with Git and related workflows
• Salesforce PlatformUnderstanding of metadata, SFDX, and environment management
• Scripting
• Familiarity with scripting (e.g., Shell, Python) for automation (preferred)
• Communication
• Strong written and verbal communication skills

Preferred Qualifications:

Bachelor’s degree in Computer Science, Information Technology, or related field.

Certifications:

Salesforce certifications (e.g., Salesforce Administrator, Platform Developer I/II) are a plus.

Experience with additional DevOps tools (Jenkins, GitLab, Azure DevOps) is beneficial.

Experience with Salesforce DX and deployment strategies for large-scale orgs. 

ROLES AND RESPONSIBILITIES

As a Full Stack Developer at GoQuest Media, you will play a key role in building and maintaining

web applications that deliver seamless user experiences for our global clients. From

brainstorming features with the team to executing back-end logic, you will be involved in every

aspect of our application development process.

You will be working with modern technologies like NodeJS, ReactJS, NextJS, and Tailwind CSS

to create performant, scalable applications. Your role will span both front-end and back-end

development as you build efficient and dynamic solutions to meet the company’s and users’

needs.

What will you be accountable for?

● End-to-End Development:

● Design and develop highly scalable and interactive web applications from scratch.

● Take ownership of both front-end (ReactJS, NextJS, Tailwind CSS) and back-end

(NodeJS) development processes.

● Feature Implementation:

● Work closely with designers and product managers to translate ideas into highly

interactive and responsive interfaces.

● Maintenance and Debugging:

● Ensure applications are optimized for performance, scalability, and reliability.

● Perform regular maintenance, debugging, and testing of existing apps to ensure

they remain in top shape.

● Collaboration:

● Collaborate with cross-functional teams, including designers, product managers,

and stakeholders, to deliver seamless and robust applications.

● Innovation:

● Stay updated with the latest trends and technologies to suggest and implement

improvements in the development process.

Tech Stack

● Front-end: ReactJS, NextJS, Tailwind CSS

● Back-end: NodeJS, ExpressJS

● Database: MongoDB (preferred), MySQL

● Version Control: Git

● Tools: Webpack, Docker (optional but a plus)

Preferred Location

This role is based out of our Andheri Office, Mumbai.

Growth Opportunities for You

● Lead exciting web application projects end-to-end and own key product initiatives.

● Develop cutting-edge apps used by leading media clients around the globe.

● Gain experience working in a high-growth company in the media and tech industry.

● Potential to grow into a team lead role.

Who Should Apply?

● Individuals with a passion for coding and web technologies.

● Minimum 3-5 years of experience in full-stack development using NodeJS, ReactJS,

NextJS, and Tailwind CSS.

● Strong understanding of both front-end and back-end development and ability to

write efficient, reusable, and scalable code.

● Familiarity with databases like MongoDB and MySQL.

● Experience with CI/CD pipelines and cloud infrastructure (AWS, Google Cloud) is a

plus.

● Team players with excellent communication skills and the ability to work in a

fast-paced environment.

Who Should Not Apply?

● If you're not comfortable with both front-end and back-end development.

● If you don’t enjoy problem-solving or tackling complex development challenges.

● If working in a dynamic, evolving environment doesn’t appeal to you.

We are looking for candidate who can :-

1. Deal with our new and existing clients on daily basis to mantain relations

2. You willbe closing working with marketing team and help them to build best stratergies as per output.

3. knowing google sheets is an add on 

About Paytail: 

We are a young Fintech Company providing BNPL Solutions and enabling instant digital finance and easy EMI’s across millions of merchants across the country. We are on the mission of simplifying affordable buying for the consumer across segments. Paytail is backed by Cholamandlam Investments, and few large Angel Investors.

Why Paytail:

Complete Ownership: Take responsibility for whatever work you do with little or no interference, get awarded on the successes for whatever work you do with little or no interference, and be accountable for the slip-ups.

Feedback driven Culture: “Feedback is the breakfast for the champions” and thus we believe feedback helps people & organization improve.

Work with top talent: Get doors open for new learning, our team is being led by the best minds in the industry.

Open Work Culture: Everyone from the CEO is easily accessible. Have any new ideas you think can revolutionize the workplace? Or, do you have some concerns about your work? Feel free to talk to the leadership.

Skills, Responsibilities & Requirements:

- 5 + years of experience with a minimum of 3 years of experience working as Key Account Manager or Customer success roles handling $ 100 Million + Accounts.

- Graduate degree in Engineering, Business, MBA is Plus

- Understanding of Fintech & lending domain across the country is a plus

- Excellent written and verbal skills and good knowledge of Excel

- Ability to work in cross-functional teams

- Build and maintain strong long-lasting relationships with assigned accounts and stakeholders.

- Understand various analytics of our customers and craft and implement strategies to grow.

- Deliver metrics and analysis to customers to ensure that they understand the value of Paytail

platforms.

- Scheduling and owning reviews like MBR, QBR with key stakeholders at the customer end.

- Owning Expansion within the set of assigned accounts.

- Work to develop and circulate the set of best practices that will be the foundation of this growing

team.

- Drive customer decision making by aligning Paytail’s value proposition with corporates problem

statements.

- Thoughtfully engage Enterprise Sales and cross-functional leaders to advance large sales pursuits.

- Coordinate internally for prompt resolution of any complaints (Enterprises) and ensure the best

possible customer experience.

- Thoughtful and empathetic by nature.