11+ Qualtrics Jobs in India

As a Senior Analyst you will play a crucial role in improving customer experience, retention, and growth by identifying opportunities in the moment that matter and surfacing them to teams across functions. You have experience with collecting, stitching and analyzing Voice of Customer and CX data, and are passionate about customer feedback. You will partner with the other Analysts on the team, as well as the Directors, in delivering impactful presentations that drive action across the organization.

You come with an understanding of customer feedback and experience analytics and the ability to tell a story with data. You are a go-getter who can take a request and run with it independently but also does not shy away from collaborating with the other team members. You are flexible and thrive in a fast-paced environment with changing priorities.

Responsibilities

• Stitch and analyze data from primary/secondary sources to determine key drivers of customer success, loyalty, risk, churn and overall experience.
• Verbalize and translate these insights into actionable tasks.
• Develop monthly and ad-hoc reporting.
• Maintain Qualtrics dashboards and surveys.
• Take on ad-hoc tasks related to XM platform onboarding, maintenance or launch of new tools
• Understand data sets within the Data Services Enterprise Data platform and other systems
• Translate user requirements independently
• Work with Business Insights, IT and technical teams
• Create PowerPoint decks and present insights to stakeholders

Qualifications

• Bachelor’s degree in data science/Analytics, Statistics or Business. Master’s degree is a plus.
• Extract data and customer insights, analyze audio or speech, and present them in any visualization tool.
• 5+ years of experience in an analytical, customer insights or related business function.
• Basic knowledge of SQL and Google Big Query.
• 1+ year of experience working with Qualtrics, Medallia or another Experience Management platform
• Hands-on experience with statistical techniques: profiling, regression analysis, trend analysis, segmentation
• Well-organized and high energy

Non-technical requirements:

• You have experience working on client-facing roles.
• You are available to work from our Bangalore office from Day 1 in a night shift. (US Shift)
• You have strong communication skills.
• You have strong analytical skills.

About the Role

Unico Connect is an AI-first technology partner that builds custom mobile, web, and AI products for clients across multiple geographies. We are hiring a Backend Engineer for a dedicated client engagement building an AI-powered application builder platform.

The backend is the operational core of the product: it manages user projects and sessions, coordinates long-running AI agent workloads, maintains project state, and serves as the integration layer between the frontend, the AI system, and the underlying infrastructure.

The mandatory requirement is hands-on production experience shipping Node.js services, with end-to-end ownership of API design, data modelling, and at least one production system involving background job processing or event-driven patterns.

Responsibilities

API and service development: Design and build REST APIs in Node.js with TypeScript. Cover authentication, session management, input validation, structured error handling, streaming responses (SSE, WebSockets), and rate limiting. Maintain clean API contracts that the frontend and AI system can rely on.

Database design and management: Own PostgreSQL schema design for product domains including user accounts, projects, file trees, session state, and generated artefacts. Write efficient queries, manage migrations, and optimise for read patterns that serve a real-time editor experience.

Caching strategy: Implement and maintain caching with Redis for session data, project state, and frequently read configuration. Design cache invalidation logic that keeps the editor experience consistent without stale reads.

Queue and background job management: Implement and operate background job infrastructure using BullMQ or equivalent. AI agent runs are long-running and stateful; handle retries, failure states, priority queues, and concurrency limits.

AI system integration: Build the integration layer between the backend and the AI agent system. Manage job dispatch, result handling, streaming output to the frontend, and error propagation.

Multi-tenancy and access control: Implement tenant data isolation, RBAC, and resource ownership enforcement across all API surfaces.

Observability and reliability: Instrument services with structured logging, metrics, and tracing. Write defensive code with sensible timeouts, fallback behaviour, and circuit breaking on external dependencies.

Testing and code quality: Write unit and integration tests for the services you ship. Review the work of peers and contribute to shared engineering conventions.

Requirements

• Hands-on production Node.js experience (mandatory) — must have personally shipped at least one feature area end to end in a production Node.js service, owning API design, data modelling, and testing.

• 3 to 5 years of professional backend engineering experience. Candidates with slightly less time but strong demonstrated ownership are welcome to apply.

• Strong Node.js and TypeScript. Production experience with Express, NestJS, or Fastify. Solid with async patterns, streaming, error handling, and building services that run reliably under sustained load.

• PostgreSQL depth. Schema design, query writing, indexing, and migrations on at least one production system.

• Redis and caching. Production experience using Redis for caching and session management. Understands cache invalidation trade-offs.

• Queue and background job systems. Hands-on with BullMQ, RabbitMQ, SQS, or equivalent. Experience managing retries, dead-letter queues, job priority, and concurrency control.

• AWS working knowledge. Comfortable with EC2, S3, RDS, SQS, and IAM. Familiar with Docker and basic deployment and environment management.

• Strong written and spoken English. Able to communicate clearly with engineers across disciplines and write precise technical documentation.

Nice to Have

Experience integrating with AI or LLM services (streaming responses, structured outputs, retry patterns); WebSocket or SSE implementation for real-time features; multi-tenant SaaS product experience; GraphQL; OpenTelemetry instrumentation; prior work on developer tools or editor-style products.

Job Details

• Job Title: Customer Sales Engineer
• Department: Sales
• Employment Type: Permanent
• Location of Posting: Ahmedabad

Experience & Eligibility

• Experience Required: 1–2 years
• Freshers: Yes, freshers are welcome to apply

Educational Qualifications

• Graduation: B.E. (Mechanical) or Diploma in Mechanical Engineering
• Post-Graduation: Not required
• Special Courses: Not required

Key Responsibilities

• Lead generation and follow-up with potential customers
• Building and maintaining strong customer relationships
• Providing technical support and product-related guidance to customers
• Preparing sales reports and maintaining records
• Coordinating with internal teams to ensure customer satisfaction

Skills & Competencies

• Strong communication skills (very important)
• Languages Known: Gujarati, Hindi, English (fluency not mandatory)
• Learning-oriented mindset
• Team player with a positive attitude
• Good problem-solving ability

Experience with load testing and profiling tools such as Java Selenium, Cucumber & postman.  

∙Hands on Experience in Rest Assured & API Testing  

∙Work with various development teams to ensure SLA of their core APIs are tracked and maintained release 

over release. 

∙Proficiency in building performance analysis tools, custom dashboards and framework development using 

open-source tools. 

∙Metrics analysis for continuous performance improvement. 

∙Developing and maintaining test design, test plan documents and interface specifications​. 

∙Experience in working on projects with AGILE/SCRUM methodology. 

∙Good understanding of Performance test Design and experience in preparing Test Plan and effort estimation 

∙Monitoring of various server resources like DB connection pools, Threads, JMS queues/topics/modules etc. 

∙Write scripts to automate test various services and scenarios. 

Join the team of a fast-growing fintech organization that has recently raised $25M via equity and debt fund to rapidly increase the ever-growing space of Fintech World.

A financial technology platform made up of the most knowledgeable, passionate, and creative people in our business. We recognize the power of financial services to break down barriers and make it easy for customers to avail banking, investments, and lending solutions – that responsibility inspires us to be the place where exceptional people want to do their best work and to provide them the tools to do so.

Looking for motivated, highly driven, and hardworking Software Engineers for the Neobanking platform for a leading Fintech organization in a highly collaborative, fast-paced, high-energy environment. You will build the platform for user onboarding, profile management, banking, lending, risk mitigation, and analytics for driving intelligence from customer interaction patterns. It’s an exciting time to join the team as we’re setting about building the next generation of our platform.

• Design and implement scalable server-side solutions using Java.
• Write optimized front-end code using HTML, CSS, and Javascript
• Write unit, automation, and integration tests
• Implement quality application logging for operational monitoring at scale
• Investigate, debug and resolve production site issues
• Work with co-located teammates to deliver on common goals

• Professional experience in enterprise Java software development using Spring MVC frameworks, RESTful APIs, and SOA
• Proficiency in HTML/CSS/JavaScript/jQuery
• Experience with Docker and Kubernetes
• Experience with Microservices
• Experience with DevOps Technologies is plus
• Experience with Selenium for UI automated tests written in Cucumber or Scala
• Working knowledge of design patterns and CI/CD principles
• First-class communication skills in written and verbal form
• Outstanding problem-solving skills
• A commitment to producing high-quality code with an attention to detail
• Dedication and a self-motivated desire to learn
• A collaborative, team-orientated attitude
• 3-8 years of professional experience in Java software development
• Experience working in the Cloud (AWS)
• API development experience
• Exposure to monitoring tools such as ELK, Splunk

Customer Service

Good Communication Skill

System Handling

Customer Queries Handling

Data Entries

Knowledge of MS

Job Sector: IT, Software

Job Type: Permanent

Location: Chennai

Experience: 10 - 20 Years

Salary: 15 - 35 LPA

Education: Any Graduate

Notice Period: Immediate

Key Skills: ReactJS, NodeJS, Angular

Contact at triple eight two zero nine four two double seven

Job Description:

Requirements

As the expectation from the candidate would be to develop, architect and work with different stakeholders in the organization, most of the skillset mentioned below is a must have.

• Overall 10+ years of experience in the IT industry.
• Full Stack Senior Developer/Architect with extensive knowledge in, at least 2 programming language such as JavaScript, C#, Java, Python, Go etc.
• Experience in any one of the Frontend JavaScript frameworks; ReactJS, Angular, VueJS.
• Experience in building and managing scalable high availability RESTful services using frameworks like NodeJS, .NET Core etc.
• Experience in RDBMS and NoSQL database technologies like SQL Server, MongoDB, DynamoDB etc.
• Extensive experience in web fundamentals like HTML 5 and CSS 3.
• Should have understanding of Containerisation with Kubernetes or Docker.
• Familiar with Test Driven Development and CI/CD pipelines (GitLab, Jenkins).
• Experience in different AWS Cloud Services like ECS, EKS, S3, EC2 etc is good to have.
• Working knowledge of source code repository Git.
• Understanding of how to build performant, decoupled, testable, maintainable code.
• Ability to understand business requirements and translate them into technical requirements.

Good written and verbal communication skills.

• Minimum 3 years of frontend development experience using React JS.
• Minimum 3 years of backend development experience using Node JS or .NET Core .

Passionate about automobiles

Proficient knowledge of the auto industry

and updated information about the latest news and production trends in the automobile sector.

Capable of doing good video shoots.

ABOUT US.

Established in 2009, Ashnik is a leading open-source solutions and consulting company in South East Asia and India, headquartered in Singapore. We enable digital transformation for large enterprises through our design, architecting, and solution skills. Over 100 large enterprises in the region have acknowledged our expertise in delivering solutions using key open-source technologies. Our offerings form critical part of Digital transformation, Big Data platform, Cloud and Web acceleration and IT modernization. We represent EDB, Pentaho, Docker, Couchbase, MongoDB, Elastic, NGINX, Sysdig, Redis Labs, Confluent, and HashiCorp as their key partners in the region. Our team members bring decades of experience in delivering confidence to enterprises in adopting open source software and are known for their thought leadership.

As a team culture, Ashnik is a family for its team members. Each member brings in different perspective, new ideas and diverse background. Yet we all together strive for one goal – to deliver best solutions to our customers using open source software. We passionately believe in the power of collaboration. Through an open platform of idea exchange, we create vibrant environment for growth and excellence.

THE POSITION

Ashnik is looking for talented and passionate people to be part of the team for an upcoming project at client location.

QUALIFICATION AND EXPERIENCE

• Preferably have a working experience of 4 Years and more , on production PostgreSQL DBs.
• Experience of working in a production support environment
• Engineering or Equivalent degree
• Passion for open-source technologies is desired

ADDITIONAL SKILLS

• Install & Configure PostgreSQL, Enterprise DB
• Technical capabilities PostgreSQL 9.x, 10.x, 11.x
• Server tuning
• Troubleshooting of Database issues
• Linux Shell Scripting
• Install, Configure and maintain Fail Over mechanism
• Backup - Restoration, Point in time database recovery
• A demonstrable ability to articulate and sell the benefits of modern platforms, software and technologies.
• A real passion for being curious and a continuous learner. You are someone that invests in yourself as much as you invest in your professional relationships.

RESPONSIBILITIES

• Monitoring database performance
• Optimizing Queries and handle escalations
• Analyse and assess the impact and risk of low to medium risk changes on high profile production databases
• Implement security features
• DR implementation and switch over

LOCATION: Pune

Experience: 8 yrs plus

Package: upto 17 LPA