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IT Project Manager – Team Lead 

About the position:- 

Responsibilities as a Project Manager:

• Stakeholder management, Budget management.
• · Merck specific Processes for project execution.
• Like Risk, info class, IT security etc.
• · Client communication and updates.
• · Daily monitoring and follow-up with development, testing, implementation teams for status update.
• · Project planning, estimation and scheduling the task/assignment for team. · Single point of contact for any other teams.
• · Close monitoring of allocation and utilization.
• · Status reporting to LT and stakeholders. ·
• Responsible for testing and releases. Coding standard and Documentation for project.
• · Responsible for Change and Risk management for the project.

Role: QA LEAD

Experience: 8 – 9 years

Responsibilities:

• Manual and Automation testing,
• ETL Testing, Basic SQL queries, API testing using Postman, Selenium-Java/Python, Develop Automation Framework experience from scratch
• At least 2 -3 years of Automation testing experience on Selenium or Cypress hands on experience in any Low-code Test Automation tool
• Manufacturing domain knowledge, Product testing, Agile/Scrum, Azure/JIRA, Katalon Studio (or any record and playback testing tool)
• GitHub,hands-on, Docker hands on experience
• Lead QA team and work as an individual contributor
• Reporting to QA Manager/Release Manager
• Team Management, Provide Trainings to team, Functional KT
• Test Plan, Test Scenarios, Test Case draft, Review
• Send Weekly QA Status report to stakeholders
• Send QA summary report on every release
• Prepare UAT Release notes
• UAT testing, Bug Triage, Regression testing
• Good in Test Effort Estimation
• Self-Driven
• Excellent communication and critical thinking skills.
• Expert in Agile Project Methodology using Azure DevOps board for bug management applied to product/project development.

About the role:

1. Around 8-9 years of experience in QA testing that includes around 2 years as a QA Lead and extensively involved in Test Planning Creation, developing & executing test cases, reviewing and monitoring progress, planning & managing dependencies, risks and resources, schedules, estimates, test reports in Telecom domains.
2. Experience with functional and automated testing on web application
3. Good understanding of Software Development Life Cycle (SDLC) and all stages of QA and Defect Life Cycles
4. Experience with Agile software development (Scrum)
5. API testing
6. Experience in both manual and automation testing with Selenium (Java/Python)
7. Strong experience with executing stored procedures for ETL and SQL queries to perform the Database testing.
8. Experience working on Reports data validation.
9. Experience in developing test plans, test cases, defect logging.
10. Actively involved in GUI, Functional, Integration, System, Regression, E2E testing, Post Validation Test, User acceptance, and Database testing
11. Familiarity of Quality Assurance standards, processes methodologies and strategies
12. Strong in analysing business requirements and specifications and development of test plans, test scripts, test cases and executing them
13. Experience in leading a testing team, assigning, and tracking tasks provided to team members
14. Self - motivated, team-oriented individual with strong problem-solving abilities
15. Good to have – Experience in testing AI based web application
16. Work with Release Manager to make sure Release process is followed in all the phases of SDLC and defined checkpoints, entry and exit criteria are met

Mandatory Skills

• Experience in Technical Writing/Information Development
• Experience writing topic-based and task-oriented documentation according to company style guidelines, requiring minimal editing from senior ID staff
• Experience developing enterprise systems software documentation for users and system administrators
• General knowledge on DITA concepts and IDCMS: ID (Information Development) Lifecycle and Content Management System
• Excellent interpersonal, communication, and teamwork skills
• MS Word

Roles, Responsibilities

• Effectively collaborate with project stakeholders to scope ID work
• Attend ID and Dev core meetings to understand ID requirements and plan, write and maintain concise but complete internal and external technical information (end user manuals, troubleshooting topics, compliance documentation, API descriptions) in compliance with client and team guidelines
• Independently research for relevant information and perform content reviews
• Work alongside multiple teams in a fast-paced agile environment towards providing high quality written content.
• Follow recommended style and business guidelines; using approved templates
• Being technically savvy in the areas of documentation by being hands-on with new and current product features
• Being proficient in usage of documentation tools & systems and aware of new technologies in documentation, industry best practices.
• Delivering the work allocated in time and with quality including translations and documentation build packages

Preference -  Having experience in Telecom Domain.

You Will Do...

• Test the performance and robustness of the product to help determining the stability, scalability, and dimensioning
• Oversee preparation and verification of test environments in conjunction to developing test simulators and automation
• Capture and detail the outcome of test executions and all information needed to support ongoing measurements and reporting on risks, defects, tests, and coverage
• Report on the test execution in a timely manner with attention given to achieving outstanding quality
• Identifies issues, proposes system improvements, and performs repetitive test execution to resolve identified issues.
• Evaluate and research new tools and practices to improve the execution and processes
• Define the automation strategy to reduce the lead time of Performance testing
• Collaborate with microservice teams on test and integration with a focus on customer experience
• Design & execute test automation suite on solution level
• Continuously improve quality assurance through test management
• Develop and maintain the test automation infrastructure
• Operate pipelines for continuous delivery of microservices and SW packages
• Work with internal/external organizations and partners.

You will bring...

• Education: BS or MS in computer Science or acceptable equivalent
• Experience with UNIX/Linux operating system
• Min years of experience: 5 to 7 years of experience in Quality Assurance, Test Automation or similar role in development
• Strong understanding of Test methodology, reporting and automation
• Understanding and experience in Software Performance testing, analysis of highly integrated Enterprise application
• Knowledge on K8's deployment on Cloud Infra (AWS EKS Cluster)
• Hands-on experience on Helm Charts, config maps configuration changes, kubectl utility, Helm install and Upgrade
• Working knowledge on Load testing tools like JMeter, Postman, SoapUI, LoadRunner
• Hands-on knowledge on the Cassandra, Oracle, EDB, NoSQL DB like Cassandra
• Experience with Ci/CD Pipeline using Jenkin
• Good troubleshooting skill analyzing the thread dump, Memory heap dump
• Experience analyzing CPU/Memory consumption from the JProfiler or other tools.
• Strong programming Scripting & Programming languages - Python, Java, ANSIBLE, Shell
• System Monitoring and Reporting Tools - Grafana, Prometheus, JIRA, X-Ray, Dynatrace
• Good knowledge of wireless communication systems, lab troubleshooting and test automation technique/tools
• Good understanding of test automation framework with TestNG or JUnit
• Knowledge of cloud-native core principles, DevOps, ADP, Docker, Kubernetes, WRCP, RH OCP
• Experience in making shell scripts on-demand basis to automate the small or medium day to day work
• Experience communicating directly with daily status updates, Risk Mitigation & Results Closure.
• Strong programming, scripting, testing, and debugging skills
• Ability to work with Architect and Development team to define the key metrics and use cases to test the product stability and scalability

Job Title: Sr. Developer/ Developer – Robotics & AI Business Unit

Business Unit: Robotics & AI

Reporting To: Head – Robotics & AI Business Unit / Delivery Head - Robotics & AI Business Unit

Supervises: Junior developers

Skill Sets Required:

• Strong Expertise and experience with Automation Anywhere. With an overall experience of around 3 - 6 years, of which at least 2 years of proven experience in working on live automation projects using Automation Anywhere and /all UIPATH.
• Experience in A2019 version (mandatory) with knowledge of new tools like AARI will be preferred. Strong working knowledge of A2019 AARI, IQ BOT, Discovery BOT.
• Other RPA platforms experience like UiPath, Microsoft Power Automate, Softomotive, etc. will be an added preference. Working knowledge of UIPATH - Studio X, Ai-Fabric etc will be an added preference.
• Expertise and experience in using technologies like AI, NLP, OCR, Machine Learning/ML etc. which will be used for various aspects of business process automation, will be an added preference. Usage of Microsoft Azure AI / AWS Lex / Google AI. 
• Experience and Expertise in coding languages like Python, Java/.Net. Working knowledge on Python is desirable. 
• Working Knowledge of Restful API’s, Microservices and BOT Integration frameworks.  
• Experience and good understanding of the Software Development Lifecycle (Requirements Gathering, Development, Testing and Change Management).
• Experience with Process Discovery, Design, Analysis and Implementation (knowledge about common methods and frameworks like ITIL, Six Sigma etc)
• Knowledge and usage of platforms & technologies like Django, SPACY, BERT, GIT, JIRA, Lucid, POSTGRE SQL etc

Job Purpose:

• To contribute to the Delivery unit of the RPA and AI business as a Senior Developer in accordance with the vision, mission, objective and goals of the RPA and AI Business Unit and the Organization.
• To be recognised as a high-performance team member of RPA and AI Business Unit.
• To excel in Project and Program Delivery for customers and create a comprehensive Project Delivery eco-system with the best practices and methodologies in line with RPA and AI.
• Develop, maintain and improve project delivery efficiency to optimize productivity & resource utilisation and maximize profitability through delivery excellence and customer delight.
• To assist the pre-sales and product/platform building plans of the RPA and AI business.
• To create in mind of customers and partners, a positive brand image of the Company.

Key Job Responsibilities:

• Delivering RPA and AI projects as per scope, on time, within Budget with meeting all KPI’s and Objectives.
• Delivering Customer Projects: Oversee the design and implementation of RPA & AI solutions using the selected RPA & AI platform(s). This will involve managing a team of architects & coders. It will also need to be “hands-on” to some degree to ensure smooth delivery of the project and program.
• As part of Project Sprints, identification of process improvement and regular reviews to identify opportunities where automation can drive benefits and efficiencies for the business
• Working with the project teams and business/customer SMEs and IT teams, analyse existing business processes in detail in order to assess feasibility and to redesign those processes for an RPA/AI supported solution
• Reporting metrics and governance structures are put in place to measure the performance and outcome of the RPA/AI solutions being delivered to customers/internal
• Documenting Best Practices and Methodologies to enhance and improve the quality of delivery of RPA and AI projects, creating of re-usable delivery assets.
• Effective Communication with the customer and the relevant stakeholders to ensure smooth delivery of the projects and programs.
• As a part of RPA/AI Delivery, there will be responsibilities for the ongoing support of Solutions and services provided and the quality of service and performance
• Monitor, support and control service delivery ensuring that the procedures put in place are effective and properly implemented
• Play a critical part in business expansion and growth of the business by “Delivery Driven sales” – change requests, identifying & building new use cases for RPA & AI implementation, etc.
• To assist in pre-sales aspects (customer use cases/business analysis, POCs, demos, ROI creation, proposals, SOWs, etc.), working with sales and pre-sales teams for customers and alliance partners presentations/discussions, conducting events like webinars, etc.
• To contribute to the product/platform & reusable assets building, planning-to-realisation lifecycle of Netlabs, in discussions with the senior leadership team
• To plan & realise competency building of the team of junior developers, based on the BU plans & priorities, in discussions with the senior leadership team
• Documenting project information and co-ordinate with account management and marketing teams to generate case studies
• Contributing thought-leadership articles and content for whitepapers, blogs, POVs

Team Responsibilities:

• Mentoring & retaining a high-performance team of junior developers
• Assigning team responsibilities/work allocations, maintaining job descriptions, monitoring competency building, tasks and quality
• Developing performance standards and communicating the Key Result Areas (KRAs)
• Managing performance by periodic reviews, appraisals and motivating people through rewards, incentives and recognition policies in line with company’s HR policies
• General administrative supervision of all team members

True medicines at true prices! 

Our motto is to deliver value-added solutions for Indian patients beyond just pills. Our goal is to make healthcare accessible to every patient and bring it within their price range. 

Headquartered in Mumbai, we are excited to build a strong product and operations team, which is passionate to build innovative solutions and willing to go the extra mile to ensure the customer has the best experience.  

The ideal candidate will be responsible for configuring and troubleshooting our product to resolve our internal team's technical issues. You will support the users by acting as the liaison between the customer and other internal teams. Your ability to work in a complex networking environment will also make you an ideal candidate. 

What you will be doing:

• Mastering the Truemeds internal platform in order to efficiently and effectively diagnose, troubleshoot, and identify solutions to promptly resolve customer/users issues
• Support users via live chat & phone. Respond to user's technical support requests and feature-related questions
• Create and maintain product-related documentation, internal and external
• Debug user issues and create reproducible test cases for engineers to resolve
• Properly escalating unresolved issues to appropriate internal teams while providing clear steps to reproduce and detailed troubleshooting steps
• Understand user goals and their desired outcome from using the product.
• Document use cases and feature requests

What we are looking for:

• Previously done customer support role. Preferably technical customer support
• You're data-driven and analytical
• Excellent follow-up skills with great attention to detail
• You are comfortable in a startup environment; are self-motivated move quickly, and wear many hats
• You have a highly structured work approach, the ability to manage multiple activities in parallel
• Good communication skills: English / Hindi / Marathi / Bengali 

Location:

• Kailash Industrial Estate - Vikhroli / Powai, Mumbai.
• Kasba Industrial Estate - Kolkata
• Naraina Industrial Area Phase 1 - Delhi 

Timings:

12.00 PM to 9 PM

Working Structure:

In-Office: Monday - Saturday

Remote: Sunday 

1 Weekly off, 2 Monthly offs. 

Joining:

Immediately.

• Should have strong knowledge and hands-on with SQL, Java Selenium, and TestNG
• Good knowledge of the j-meter tool
• Hands-on with any of the defect management tools like Jira/Bugzilla
• Knowledge of Protractor, JavaScript, Soap UI is a plus
• Exposure to the usage of Testing Tools
• Hands-on JS/Scripting
• Knowledgeable in REST, XML/JSON, SOAP
• SQL Writing (Oracle DB)

Years of experience:

• 2+ years of actual QA experience comprising of both manual testing and creating automation frameworks.

Detailed Job Description:

• Experience in testing web-based applications.
• Experience in developing test cases and scenarios based on PRD/BRD/Use cases.
• Experience in testing Web Services
• Logging defects/bugs in the defect management tool
• Tracking the defects and retire them with appropriate test execution
• Good analytical and problem-solving skills
• Excellent written and verbal communication skills

• Strong analytical skills -ability to understand and analyze business requirements.
• Excellent problem solving and communication skills.
• Strong sense of teamwork, personal integrity, responsibility, and accountability
• Experience working with demanding deadlines, high workload, and some degree of conflicting priorities
• Able to learn quickly with minimal supervision
• Should have extensive knowledge of Software Development Life Cycle (SDLC) and Software Testing Life Cycle (STLC) Methodologies and processes
• Must have experience in Functional Testing, Integration Testing, User Acceptance Testing (UAT), Performance Testing, Portal Testing, Translation Testing, Usability Testing
• Must have experience is writing test cases and test strategies based on the customer requirements
• Minimum 3 years to maximum 6 years of SAP Functional Testing experience
• Experience in independently solving Business problems related to Testing and able to drive continuous improvement in Testing space
• Able to bring in Industry Best Practices and arrive at Strategies to benchmark and drive the maturity of Testing Processes
• Experience in Test Management using JIRA
• Experience in Preparation, Execution, Validation, Documentation of Test Processes
• Define, manage and create test data for Demo systems
• Experience in interface testing between SAP & non-SAP applications is needed for specific customers
• Functional knowledge in SAP PM, SAP PLM, SAP MM and SAP ISU will be a plus
• Experience with SAP Mobile Platform is a plus
• Experience of automation test tools will be an added advantage
• Experience in eCATT is a plus
• Experience in setting up Demo data is a plus
• Experience in working with LSMW is a plus

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We need a top-notch Program Manager to come join our growing team at IK

Who you are

• You have 7 - 12 years experience.
• You love the buzz of a highly productive and fast moving team.
• You’ve had 3+ years of experience planning, prioritizing and delivering the product roadmap. 
• You get your buzz from metrics, efficiencies and productivity to enable the product team to keep getting better. 
• You love interacting and managing a bunch of highly passionate and demanding stakeholders. 
• You are looking to grow fast with a company that's on a rapid growth path.

What will excite us

• Previous startup experience or experience being part of early teams.
• You are a whiz with Jira and have numbers at the tap of your finger. 
• Experience having set up agile processes for teams and you have war stories to share. 
• You don’t really care about your title, you actively contribute to product and engineering decisions. 
• You love being a leader of incredibly smart engineers. 

What will excite you?

• Complete ownership
• Experiment, fail and learn.
• High pedigree, high caliber team.
• Contribute to every area of our business. Have a real impact with your work