11+ Operational excellence Jobs in Mumbai | Operational excellence Job openings in Mumbai

Review Criteria:

Mandatory:

• Strong Associate Manager – Customer Success, Account management Profile
• Must have 4+ years of overall experience with aleast 2+ Years in Customer Success role.
• Must have experience managing clients in the outside India market (Preferrably US/America clients)
• Must have cross-functional experience working closely with Sales, Product, and Ad Operations teams for campaign execution, performance optimization, and client delivery.
• Must have strong technical understanding of digital advertising / programmatic platforms/software products
• B2B SaaS (AdTech experience is highly preferred)
• Candidate must have no frequent job hops and a minimum of 1+ year in the current organization.

Preferred:

• B.E/B.Tech (IT/CSE/ECE) with MBA preferred
• Exposure to pre-sales activities, including product demos, onboarding, and performance review presentations.
• Experience in analyzing data-driven advertising performance metrics and building optimization strategies.

Role & Responsibilities:

As an Associate Manager - Customer Success, you are someone who comes with2-3 years of Account Management/Business Development/ problem solving / hustlingexperience ina highgrowthinternet startup/ technologycompany. As a technically savvy and results-driven Customer Success Manager, your primary focus will be driving revenue growth, reducing churn, enhancing product value, and supporting pre-sales activities. The ideal candidate should possess excellent relationship-building skills, a strong technical background, and a drive for achieving results.

• Serve as the primary point of contact and trusted advisor for assigned clients, ensuring exceptional customer service and satisfaction.
• Proactively engage with clients to understand their business objectives, monetization goals, and challenges, and provide strategic recommendations to achieve optimal results.
• Collaborate closely with internal teams, including Sales, Product, and Operations, to coordinate seamless onboarding, implementation, and ongoing support for clients.
• Conduct regular performance reviews and analysis of client monetization stack, identifying areas for improvement and developing optimization strategies.
• Monitor key performance metrics and provide timely reports and insights to clients, highlighting advertising performance, trends, and opportunities for growth.
• Deliver product demos and educate clients on best practices, new features, and industry trends to maximize their utilization and success with our platform solutions.
• Resolve client inquiries, concerns, and issues promptly and effectively, escalating to the appropriate teams when necessary.
• Support pre-sales activities, including conducting product demonstrations, presenting technical information, and addressing client inquiries and concerns.
• Stay up to date with industry trends, competitive landscape, and emerging technologies in the ad tech space to provide valuable insights and recommendations to clients.

Ideal Candidate:

• 2-5 years of experience inthe internet/technologyindustry (mandatory)
• B.E / B.Tech(IT / CSE / ECE) along with an MBA degree (highly preferred)
• Excellent relationship-building skills with the ability to establish trust, foster positive business relationships and credibility with clients.
• Strong technical background with a solid understanding of software products and the ability to quickly grasp new technologies.
• Accountability and personal organisation are essential
• Experience in managing a diverse group and training each according to company standards
• Strong problem-solving and analytical skills with a focus on results and driving revenue growth.
• Outstanding communication and presentation skills, with the ability to convey complex concepts in a clear and concise manner.
• Self-motivated and proactive mindset with the ability to work independently and as part of a team.
• Experience in the tech industry or a related field is highly desirable.

Perks, Benefits and Work Culture:

• Flexible work hours and leaves
• Salary advance
• Maternity/Paternity leave benefits & adoption assistance
• Butler & Concierge services
• Team Off-sites & Celebrations

Beyond Work:

• Insurance benefits for you and family
• Interest-free loans
• Gift vouchers for special moments
• Fully-equipped Gym
• Education Sponsorship Programs

Position : Design Engineer / Design Executive 

Location : Navi Mumbai Sanpada

Experience : Freshers as well as experienced candidates are welcome to apply.

Desired Software Skills

SOLIDWORKS

Revit

Candidates possessing knowledge of both SOLIDWORKS and Revit will be strongly preferred.

However, candidates proficient in either software and willing to learn the other are also encouraged to apply.

Key Responsibilities

 Develop accurate 3D models and technical drawings using SOLIDWORKS and/or Revit.

 Prepare engineering drawings, design layouts, shop drawings, and project documentation.

 Coordinate with project teams and support design development activities.

 Review and update drawings as per project requirements.

 Generate schedules and supporting design documentation.

Preferred Candidate Profile

 Strong working knowledge of SOLIDWORKS and/or Revit.

 Good understanding of technical drawings and 3D modelling principles.

 Attention to detail and willingness to learn.

 Good communication and coordination skills.

We would be grateful if you could recommend:

Top-performing students trained in SOLIDWORKS and/or Revit.

 Recent graduates seeking full-time opportunities.

 Alumni with relevant software experience.

References are highly appreciated

UpGrad is hiring Study About Counsellor who student-focused professionals to join Study Abroad Counselling team. In this role, you will guide students toward achieving their global education goals through personalized counselling and complete end-to-end support.

Apply Now: https://forms.gle/6CKzvsQR8nNEbKzH8

Responsibilities

- Counsel students on international education opportunities based on their academic profile and career aspirations.

- Assist students in selecting suitable universities, programs, and global study destinations.

- Support students in preparing essential application documents such as SOPs, LORs, and resumes.

- Provide guidance regarding tuition fees, living expenses, scholarships, and visa-related processes.

- Maintain accurate documentation and manage leads effectively using CRM tools.

- Achieve monthly counselling and enrollment targets with strong conversion rates.

- Stay updated with global education trends, admission procedures, and university requirements.

Requirements:

- Experience: 1-2 years of relevant experience in EdTech or Study Abroad counselling (mandatory).

- Strong understanding of study destinations like the UK, USA, Canada, Australia, and Europe.

- Excellent communication, interpersonal ability, and strong persuasion skills.

- Proficiency in MS Office and CRM systems.

- Bachelor's degree required; Master's preferred.

- Must be Target-driven, analytical, proactive, and solution-oriented.

Apply Now: https://forms.gle/6CKzvsQR8nNEbKzH8

Job Details for Service Manager

Job Title              : Service Engineer

Department      : BMS (Building Management System)

Location              : Mumbai/Pune/Banglore

Experience        : 3-5 Years in BMS Service Industry

Desired Qualification: Diploma, Degree in Engineering

Skills Required : _______________

Salary                   : As per Company Norms

Job Overview:

BMS Service Manager is responsible for overseeing the operation, maintenance, and optimization of building management systems, which control and monitor various aspects of building. The role is important for ensuring the smooth functioning of a building's systems and providing service and Operation support.

Responsibilities:

Ø Manage and supervise a team of service engineers and technicians who perform maintenance and service tasks on BMS equipment’s.

Ø Ensure the availability of spare parts and resources necessary to perform repairs and maintenance activity for complete cycle.

Ø Set objectives, monitor team performance, and ensure work is completed on time and to required standards.

Ø Oversee the delivery of preventative and corrective maintenance services for BMS systems.

Ø Ensure compliance with Service Level Agreements (SLAs) and contractual commitments with clients.

Ø Coordinate and schedule routine maintenance checks and emergency repairs for BMS-related systems.

Ø Serve as the primary point of contact for clients regarding BMS service-related inquiries and issues.

Ø Build and maintain strong relationships with clients by providing exceptional customer service and addressing concerns proactively.

Ø Conduct regular client meetings and reviews to ensure satisfaction with the service provided.

Ø Support clients in upgrading their BMS systems with new technologies or integrating Provide high-level technical support for service-related issues, troubleshooting complex problems that may arise within BMS systems.

Ø Ensure that all BMS systems and operations comply with safety regulations, building codes, and industry standards.

Ø Maintain accurate records of maintenance activities, service reports, and equipment performance.

Ø Generate regular reports for clients and management on system status, service outcomes, and energy usage.

Ø Track and report on budgetary performance, costs, and resource allocation, invoicing and AR collection from time to time.

Ø Assist with the development and management of the BMS service department's budget.

Ø Ensure that service operations are cost-effective and within the budget while maintaining high standards.

Ø Identify areas for continuous improvement in BMS services and processes.

Ø Stay up to date with the latest technological advancements in building management systems and incorporate them into service offerings.

What We’re Looking For

• 3-5 years of Data Science & ML experience in consumer internet / B2C products.
• Degree in Statistics, Computer Science, or Engineering (or certification in Data Science).
• Machine Learning wizardry: recommender systems, NLP, user profiling, image processing, anomaly detection.
• Statistical chops: finding meaningful insights in large data sets.
• Programming ninja: R, Python, SQL + hands-on with Numpy, Pandas, scikit-learn, Keras, TensorFlow (or similar).
• Visualization skills: Redshift, Tableau, Looker, or similar.
• A strong problem-solver with curiosity hardwired into your DNA.
• Brownie Points
• Experience with big data platforms: Hadoop, Spark, Hive, Pig.
• Extra love if you’ve played with BI tools like Tableau or Looker.

DATA ENGINEER

Overview

They started with a singular belief - what is beautiful cannot and should not be defined in marketing meetings. It's defined by the regular people like us, our sisters, our next-door neighbours, and the friends we make on the playground and in lecture halls. That's why we stand for people-proving everything we do. From the inception of a product idea to testing the final formulations before launch, our consumers are a part of each and every process. They guide and inspire us by sharing their stories with us. They tell us not only about the product they need and the skincare issues they face but also the tales of their struggles, dreams and triumphs. Skincare goes deeper than skin. It's a form of self-care for many. Wherever someone is on this journey, we want to cheer them on through the products we make, the content we create and the conversations we have. What we wish to build is more than a brand. We want to build a community that grows and glows together - cheering each other on, sharing knowledge, and ensuring people always have access to skincare that really works.

Job Description:

We are seeking a skilled and motivated Data Engineer to join our team. As a Data Engineer, you will be responsible for designing, developing, and maintaining the data infrastructure and systems that enable efficient data collection, storage, processing, and analysis. You will collaborate with cross-functional teams, including data scientists, analysts, and software engineers, to implement data pipelines and ensure the availability, reliability, and scalability of our data platform.

Responsibilities:

Design and implement scalable and robust data pipelines to collect, process, and store data from various sources.

Develop and maintain data warehouse and ETL (Extract, Transform, Load) processes for data integration and transformation.

Optimize and tune the performance of data systems to ensure efficient data processing and analysis.

Collaborate with data scientists and analysts to understand data requirements and implement solutions for data modeling and analysis.

Identify and resolve data quality issues, ensuring data accuracy, consistency, and completeness.

Implement and maintain data governance and security measures to protect sensitive data.

Monitor and troubleshoot data infrastructure, perform root cause analysis, and implement necessary fixes.

Stay up-to-date with emerging technologies and industry trends in data engineering and recommend their adoption when appropriate.

Qualifications:

Bachelor’s or higher degree in Computer Science, Information Systems, or a related field.

Proven experience as a Data Engineer or similar role, working with large-scale data processing and storage systems.

Strong programming skills in languages such as Python, Java, or Scala.

Experience with big data technologies and frameworks like Hadoop, Spark, or Kafka.

Proficiency in SQL and database management systems (e.g., MySQL, PostgreSQL, or Oracle).

Familiarity with cloud platforms like AWS, Azure, or GCP, and their data services (e.g., S3, Redshift, BigQuery).

Solid understanding of data modeling, data warehousing, and ETL principles.

Knowledge of data integration techniques and tools (e.g., Apache Nifi, Talend, or Informatica).

Strong problem-solving and analytical skills, with the ability to handle complex data challenges.

Excellent communication and collaboration skills to work effectively in a team environment.

Preferred Qualifications:

Advanced knowledge of distributed computing and parallel processing.

Experience with real-time data processing and streaming technologies (e.g., Apache Kafka, Apache Flink).

Familiarity with machine learning concepts and frameworks (e.g., TensorFlow, PyTorch).

Knowledge of containerization and orchestration technologies (e.g., Docker, Kubernetes).

Experience with data visualization and reporting tools (e.g., Tableau, Power BI).

Certification in relevant technologies or data engineering disciplines.

1. Understanding of python backend development ,with Django ot flask frame work
2.  Design, build and maintain responsive front-end interfaces for applications
3. Collaborate with the rest of the engineering team to design and launch new features
4. Create REST APIs and integrating them with the frontend
5. Test software to ensure responsiveness and efficiency

About the Company:

Rejolut is one of the award-winning fastest-growing emerging tech companies which is working on leading technology like Blockchain, ML & AI, Complex mobile & web apps, IoT, etc. located in the USA, UK, and India. 

Key Responsibilities:

• Ability to handle and maintain confidential information.

• Fluency in social media, particularly in researching and recruiting candidates through channels such as LinkedIn and also through Job portals.

• Job candidate interviewing skills.

• Taking Care of joining formalities of the Employees.

• Preparing Appointment Letter.

• Issuing the Offer Letter and explaining the salary details.

• Conducting orientation and Induction for the new joiners.

• Ability to lead and build the team.

• Attendance Leave Management.

• Preparing Confirmation Appraisal Letter.

• Employee Relationship, Handling Employee Grievance, Employee Engagement Activities like Arranging Picnics, Festive Parties, and Birthdays.

• Handling Exit Interviews.

• End-user technology skills with HR software and platforms, such as HRIS or workforce management systems.

• Ability to build team morale and promote a corporate culture

Skills

Hiring, Human Resources Management, Benefits Administration, Performance Management, Communication Processes, Compensation, and Wage Structure, Supports Diversity, Classifying Employees, Employment Law, Laws Against Sexual Harassment, Organization

Must-Have Skills:

Strong Communication Skills, Presentation Skills, and Interpersonal Skills, Negotiation Skills, Convincing Skills, Grievance handling.

Good To Have Skills:

Recruitment experience in Technology Company, Software Company, or SAAS domain.

Rejolut is one of the award-winning fastest-growing emerging tech company which is working on leading technology like Blockchian, ML & AI, Complex mobile & web apps, IoT etc.

The ideal candidate will be responsible for developing a highly scalable and secure code.

Responsibilities:-
-Able to take the Extreme Ownership of modules/product/projects
-Able to learn & implement new technology/framework/library at God Speed
-Able to come with an optimal solution for the business problem
-Can handle calls with the client & customer to know their feedback
-Writing clean code & able to dig into other's code or open-source code
-Build pixel-perfect, buttery smooth UIs across both mobile platforms.

- Maintain product roadmap, release schedules, and architectural standards that ensure alignment with business objectives.

Desired Candidate Profile:-

- Represent the technological agenda in staff meetings and when making hiring decisions
- Flexible to adapting & introducing new and latest technologies to the organization
- Maintain current knowledge of technology landscape and developments
- Innovation & Optimizing R&D.
- Defining the software technology strategy, architecture, and road-map.
- Would love to do more coding yourself, but accept that you can bring the most value by helping others to excel.
- Should have built large scale applications with modern web frameworks & technologies
-Should be a fast thinker, hands-on manager, and strong communicator and think and act like an entrepreneur
-Consolidate our technology platforms and create plans for each Track, analyze and monitor technology performance metrics
-Take the initiative in thought leadership, innovation, and creativity
-Spearhead IT projects to increase our market reach and improve our USP
-Oversee all system design and changes in system architecture
-Technical knowledge (NOT All but would be happy to take someone with max. Skills knowledge)
-Fullstack (Web), Python, Machine Learning, BlockChain, RoR, ReactJS, NodeJS, mean stack, MernStack, Front End, Mobility, ReactNative, React JS, Javascript, etc

Culture

- Fast-paced, intellectually stimulating, steep learning, and growth

- Close-knit, hardworking, supportive colleagues

- Challenging work

- Flat organization with no hierarchy

- If you like problem-solving, and love the latest technology, there are very few better places

How we are different 
 -We are a young and dynamic team who are obsessed with solving the business problem at scale -We are a technology agnostic company who focus more on finding the optimal solution to the business problem rather than technology

 Why to join us
 -We provide a huge learning curve. Spending 1.5-2 years with us will put you 3 years ahead in the career
-We work only on cutting edge technology like React, React Native, Flutter, NodeJS, Python, Go, Svelte, ELM
-There are two technology Co-founder in the company who are pretty much hands-on and have earlier bult the Consumer application which is downloaded millions of time and are in leadership position in copanies like Samsung, Purplle, Loylty Rewardz
-Get mentored by the best in the industry
-Flexible working hours
-Perks best in the industry