11+ Operational excellence Jobs in Mumbai | Operational excellence Job openings in Mumbai

Review Criteria:

Mandatory:

• Strong Associate Manager – Customer Success, Account management Profile
• Must have 4+ years of overall experience with aleast 2+ Years in Customer Success role.
• Must have experience managing clients in the outside India market (Preferrably US/America clients)
• Must have cross-functional experience working closely with Sales, Product, and Ad Operations teams for campaign execution, performance optimization, and client delivery.
• Must have strong technical understanding of digital advertising / programmatic platforms/software products
• B2B SaaS (AdTech experience is highly preferred)
• Candidate must have no frequent job hops and a minimum of 1+ year in the current organization.

Preferred:

• B.E/B.Tech (IT/CSE/ECE) with MBA preferred
• Exposure to pre-sales activities, including product demos, onboarding, and performance review presentations.
• Experience in analyzing data-driven advertising performance metrics and building optimization strategies.

Role & Responsibilities:

As an Associate Manager - Customer Success, you are someone who comes with2-3 years of Account Management/Business Development/ problem solving / hustlingexperience ina highgrowthinternet startup/ technologycompany. As a technically savvy and results-driven Customer Success Manager, your primary focus will be driving revenue growth, reducing churn, enhancing product value, and supporting pre-sales activities. The ideal candidate should possess excellent relationship-building skills, a strong technical background, and a drive for achieving results.

• Serve as the primary point of contact and trusted advisor for assigned clients, ensuring exceptional customer service and satisfaction.
• Proactively engage with clients to understand their business objectives, monetization goals, and challenges, and provide strategic recommendations to achieve optimal results.
• Collaborate closely with internal teams, including Sales, Product, and Operations, to coordinate seamless onboarding, implementation, and ongoing support for clients.
• Conduct regular performance reviews and analysis of client monetization stack, identifying areas for improvement and developing optimization strategies.
• Monitor key performance metrics and provide timely reports and insights to clients, highlighting advertising performance, trends, and opportunities for growth.
• Deliver product demos and educate clients on best practices, new features, and industry trends to maximize their utilization and success with our platform solutions.
• Resolve client inquiries, concerns, and issues promptly and effectively, escalating to the appropriate teams when necessary.
• Support pre-sales activities, including conducting product demonstrations, presenting technical information, and addressing client inquiries and concerns.
• Stay up to date with industry trends, competitive landscape, and emerging technologies in the ad tech space to provide valuable insights and recommendations to clients.

Ideal Candidate:

• 2-5 years of experience inthe internet/technologyindustry (mandatory)
• B.E / B.Tech(IT / CSE / ECE) along with an MBA degree (highly preferred)
• Excellent relationship-building skills with the ability to establish trust, foster positive business relationships and credibility with clients.
• Strong technical background with a solid understanding of software products and the ability to quickly grasp new technologies.
• Accountability and personal organisation are essential
• Experience in managing a diverse group and training each according to company standards
• Strong problem-solving and analytical skills with a focus on results and driving revenue growth.
• Outstanding communication and presentation skills, with the ability to convey complex concepts in a clear and concise manner.
• Self-motivated and proactive mindset with the ability to work independently and as part of a team.
• Experience in the tech industry or a related field is highly desirable.

Perks, Benefits and Work Culture:

• Flexible work hours and leaves
• Salary advance
• Maternity/Paternity leave benefits & adoption assistance
• Butler & Concierge services
• Team Off-sites & Celebrations

Beyond Work:

• Insurance benefits for you and family
• Interest-free loans
• Gift vouchers for special moments
• Fully-equipped Gym
• Education Sponsorship Programs

Job Description:

• He / She candidate must possess a strong technology background with advanced knowledge of Java and Python based technology stack.
• Java, JEE, Spring MVC, Python, JPA, Spring Boot, REST API, Database, Playwright, CI/CD pipelines
• * At least 3 years of Hand-on Java EE and Core Java experience with strong leadership qualities.
• * Experience with Web Service development, REST and Services Oriented Architecture.
• * Expertise in Object Oriented Design, Design patterns, Architecture and Application Integration.
• * Working knowledge of Databases including Design, SOL proficiency.
• * Strong experience with frameworks used for development and automated testing like SpringBoot, Junit, BDD etc.
• * Experience with Unix/Linux Operating System and Basic Linux Commands.
• * Strong development skills with ability to understand technical design and translate the same into workable solution.
• * Basic knowledge of Python and Hand-on experience on Python scripting
• * Build, deploy, and monitor applications using CI/CD pipelines, * Experience with agile development methodology.
• Good to Have - Elastic Index Database, MongoDB. - No SQL Database Docker Deployments, Cloud Deployments Any Al ML. snowflake Experience
• 
  

**TL;DR:** Seeking an experienced Front-end Developer proficient in React and Next.js to build user-friendly interfaces for Proof of Skill, a blockchain-based protocol for skill verification and credentialing.

Proof of Skill protocol is a decentralized system where industry experts (Validators) evaluate candidates' skills and issue verifiable Skill Credentials. Organizations can then shortlist candidates based on these credentials.

**Qualifications and Skills:**

5+ years of experience in front-end development, with a strong focus on React and Next.js

Proficiency in JavaScript, HTML5, CSS3, and related front-end technologies

Solid understanding of React ecosystem, including Redux, React Router, and React Hooks

Experience with Next.js and its server-side rendering (SSR) and static site generation (SSG) capabilities

Familiarity with modern front-end build tools and workflows (e.g., Webpack, Babel, ESLint)

Knowledge of responsive design and cross-browser compatibility

Experience with RESTful APIs and integration with back-end services

Familiarity with web accessibility standards (WCAG) and best practices

Understanding of blockchain technology and decentralized applications (dApps) is a plus

**Responsibilities:**

Design and develop user-friendly interfaces for the Proof of Skill platform using React and Next.js

Implement reusable and modular front-end components following best practices

Integrate with blockchain-based back-end services and decentralized data sources

Optimize performance, scalability, and security of the front-end applications

Collaborate with the design team to ensure pixel-perfect implementation of UI/UX designs

Write clean, maintainable, and well-documented code

Participate in code reviews and ensure adherence to coding standards

Stay up-to-date with the latest front-end technologies, frameworks, and industry trends

**Ideal Candidate Traits:**

Strong problem-solving and analytical skills

Excellent communication and collaboration abilities

Attention to detail and commitment to writing clean, efficient code

Passion for creating intuitive and engaging user experiences

Entrepreneurial mindset and willingness to take ownership

Curiosity and eagerness to learn and grow in a dynamic environment

Experience building for crypto is a huge plus

(Leading Health & Nutrition based Startup in Mumbai)

• Creating Campaigns in Google ads, Facebook marketing & other online marketing Platforms 
• Keyword Research & Monitoring
• Writing Ad copy/description
• Basic knowledge of Google Sheets
• Must be proficient in the English Language
• Monitors the latest trends in social media, including advertising formats, channels and technologies in order to improve campaign performance and provide recommendations 
• Compile data across several platforms and create weekly/monthly reports, including analysis for insights, optimizations and future strategy development
• Displays organizational capabilities to track progress, execution and consistency of social advertising campaigns
• Running Email/SMS Campaigns
• Demonstrates understanding of and ability to facilitate and manage forecasting, budgeting and pacing, campaign creation and optimization
• Coordinate with Ad Agencies & take regular updates
• Coordinate with content team to get the required creatives
• Coordinate with production team to ensure inventory is in place before running campaigns

SENIOR SOFTWARE DEVELOPER (BACKEND DEVELOPMENT):

We are looking for a Java Developer with experience in building high-performing, scalable, enterprise-grade web applications.
You will be part of a talented software team that works on mission-critical applications. Java developer roles and responsibilities include managing Java/Java EE application development while providing expertise in the full software development lifecycle, from concept and design to testing.

Responsibilities
• Java developer responsibilities include designing and developing high-volume, low-latency applications for mission-critical systems and delivering high-availability and performance
• Contribute in all phases of the development lifecycle
• Write well designed, testable, efficient code
• Ensure designs are in compliance with specifications
• Prepare and produce releases of software components
• Support continuous improvement by investigating alternatives and technologies and presenting these for
architectural review

Requirements
• BS/MS degree in Computer Science, Engineering or a related subject from renowned (IITs, NITs, BITS etc) colleges
• Excellent aptitude, algorithmic and puzzle solving skills
• Proven hands-on Software Development experience
• Proven working experience of 2+ years in Java development
• Hands on experience in designing and developing applications using Java EE platforms
• Object Oriented analysis and design using common design patterns.
• Profound insight of Java and JEE internals (Classloading, Memory Management, Transaction management, Multi-Threading etc)
• Good knowledge of Relational Databases, SQL and ORM technologies (JPA2, Hibernate)
• Experience in the Spring Framework
• Experience in developing web applications using at least one popular web framework (JSF, Wicket, GWT,
Spring MVC)
• Experience with agile development