11+ Operational excellence Jobs in Mumbai | Operational excellence Job openings in Mumbai

Review Criteria:

Mandatory:

• Strong Associate Manager – Customer Success, Account management Profile
• Must have 4+ years of overall experience with aleast 2+ Years in Customer Success role.
• Must have experience managing clients in the outside India market (Preferrably US/America clients)
• Must have cross-functional experience working closely with Sales, Product, and Ad Operations teams for campaign execution, performance optimization, and client delivery.
• Must have strong technical understanding of digital advertising / programmatic platforms/software products
• B2B SaaS (AdTech experience is highly preferred)
• Candidate must have no frequent job hops and a minimum of 1+ year in the current organization.

Preferred:

• B.E/B.Tech (IT/CSE/ECE) with MBA preferred
• Exposure to pre-sales activities, including product demos, onboarding, and performance review presentations.
• Experience in analyzing data-driven advertising performance metrics and building optimization strategies.

Role & Responsibilities:

As an Associate Manager - Customer Success, you are someone who comes with2-3 years of Account Management/Business Development/ problem solving / hustlingexperience ina highgrowthinternet startup/ technologycompany. As a technically savvy and results-driven Customer Success Manager, your primary focus will be driving revenue growth, reducing churn, enhancing product value, and supporting pre-sales activities. The ideal candidate should possess excellent relationship-building skills, a strong technical background, and a drive for achieving results.

• Serve as the primary point of contact and trusted advisor for assigned clients, ensuring exceptional customer service and satisfaction.
• Proactively engage with clients to understand their business objectives, monetization goals, and challenges, and provide strategic recommendations to achieve optimal results.
• Collaborate closely with internal teams, including Sales, Product, and Operations, to coordinate seamless onboarding, implementation, and ongoing support for clients.
• Conduct regular performance reviews and analysis of client monetization stack, identifying areas for improvement and developing optimization strategies.
• Monitor key performance metrics and provide timely reports and insights to clients, highlighting advertising performance, trends, and opportunities for growth.
• Deliver product demos and educate clients on best practices, new features, and industry trends to maximize their utilization and success with our platform solutions.
• Resolve client inquiries, concerns, and issues promptly and effectively, escalating to the appropriate teams when necessary.
• Support pre-sales activities, including conducting product demonstrations, presenting technical information, and addressing client inquiries and concerns.
• Stay up to date with industry trends, competitive landscape, and emerging technologies in the ad tech space to provide valuable insights and recommendations to clients.

Ideal Candidate:

• 2-5 years of experience inthe internet/technologyindustry (mandatory)
• B.E / B.Tech(IT / CSE / ECE) along with an MBA degree (highly preferred)
• Excellent relationship-building skills with the ability to establish trust, foster positive business relationships and credibility with clients.
• Strong technical background with a solid understanding of software products and the ability to quickly grasp new technologies.
• Accountability and personal organisation are essential
• Experience in managing a diverse group and training each according to company standards
• Strong problem-solving and analytical skills with a focus on results and driving revenue growth.
• Outstanding communication and presentation skills, with the ability to convey complex concepts in a clear and concise manner.
• Self-motivated and proactive mindset with the ability to work independently and as part of a team.
• Experience in the tech industry or a related field is highly desirable.

Perks, Benefits and Work Culture:

• Flexible work hours and leaves
• Salary advance
• Maternity/Paternity leave benefits & adoption assistance
• Butler & Concierge services
• Team Off-sites & Celebrations

Beyond Work:

• Insurance benefits for you and family
• Interest-free loans
• Gift vouchers for special moments
• Fully-equipped Gym
• Education Sponsorship Programs

We’re looking for a hands-on builder who can thrive in a fast-paced startup environment. You’ll own features end-to-end, from designing architecture to writing clean, reusable code, testing, deploying, and iterating fast.

What you’ll do

• Build and scale web + mobile applications using Python (Django) and React Native/React.
• Design, develop, and deploy cloud-native solutions using AWS services.
• Work with both SQL and NoSQL databases (PostgreSQL, DynamoDB).
• Ensure applications are secure, scalable, and performance-optimized.
• Collaborate closely with product, design, and business teams to ship features at lightning speed.
• Take ownership of problems - from brainstorming and architecture to debugging in production.
• Bring startup energy: move fast, learn fast, and don’t be afraid to get your hands dirty.

What we’re looking for

• 1-3 years of experience in full-stack development.
• Strong experience in Python (Django).
• Proficiency in React Native/React, with solid knowledge of JavaScript.
• Experience with AWS services (serverless, EC2, S3, etc.).
• Experience with docker or kubernetes.
• Hands-on with databases: PostgreSQL, DynamoDB.
• Strong understanding of data structures, design patterns, and microservices architecture.
• Proficiency with Git and version control workflows.
• A product-first mindset, balancing code quality with speed of execution.
• Great communication skills, detail-oriented, and a true team player.
• Bonus - If you are an AI native developer and try to solve problems using AI

Director - Data engineering

What are we looking for

real solver?

Solver? Absolutely. But not the usual kind. We're searching for the architects of the audacious & the pioneers of the possible. If you're the type to dismantle assumptions, re-engineer ‘best practices,’ and build solutions that make the future possible NOW, then you're speaking our language.

Your Responsibilities

what you will wake up to solve.

1. Delivery & Tactical Rigor

• Methodology Implementation: Implement and manage a unified, 'DataOps-First' methodology for data engineering delivery (ETL/ELT pipelines, Data Modeling, MLOps, Data Governance) within assigned business units. This ensures predictable outcomes and trusted data integrity by reducing architecture variability at the project level.
• Operational Stewardship: Drive initiatives to optimize team utilization and enhance operational efficiency within the practice. You manage the commercial success of your squads, ensuring data delivery models (from migration to modern data stack implementation) are executed profitably, scalably, and cost-effectively.
• Execution & Technical Resolution
• Technical Escalation: Serve as the primary escalation point for delivery issues, personally leading the resolution of complex data integration bottlenecks and pipeline failures to protect client timelines and data reliability standards.
• Quality Enforcement
• Quality Oversight: Execute and monitor technical data quality standards, ensuring engineering teams adhere to strict policies regarding data lineage, automated quality checks (observability), security/privacy compliance (GDPR/CCPA/PII), and active catalog management.

2. Strategic Growth & Practice Scaling

• Talent & Scaling Execution: Execute the strategy for data engineering talent acquisition and development within your business units. Implement objective metrics to assess and grow the 'Data-Native' DNA of your teams, ensuring squads are consistently equipped to handle petabyte-scale environments and high-impact delivery.
• Offerings Alignment: Drive the adoption of standardized regional offerings (e.g., Modern Data Platform, Data Mesh, Lakehouse Implementation). Ensure your teams leverage the profitable frameworks defined by the practice to accelerate time-to-insight and eliminate architectural fragmentation in client environments.
• Innovation & IP Development: Lead the practical integration of Vector Databases and LLM-ready architectures into project delivery. Champion the hands-on development of IP and reusable accelerators (e.g., automated ingestion engines) that improve delivery speed and enhance data availability across your portfolio.

3. Leadership & Unit Management

• Unit Leadership: Directly lead, mentor, and manage the Engineering Managers and Lead Architects within your business unit. Hold your teams accountable for project-level operational consistency, technical talent development, and strict adherence to the practice's data governance standards.
• Stakeholder Communication: Clearly articulate the business unit’s operational performance, technical quality metrics, and delivery progress to the C-suite Stakeholders and regional client leadership, bridging the gap between technical execution and business value.
• Ecosystem Alignment: Maintain strong technical relationships with key partner contacts (Snowflake, Databricks, AWS/GCP). Align team delivery capabilities with current product roadmaps and ensure squad-level participation in training, certifications, and partner-led enablement opportunities.

Welcome to Searce

The ‘process-first’, AI-native modern tech consultancy that's rewriting the rules.

We don’t do traditional.

As an engineering-led consultancy, we are dedicated to relentlessly improving the real business outcomes. Our solvers co-innovate with clients to futurify operations and make processes smarter, faster & better.

Functional Skills

1. Delivery Management & Operational Excellence

• Methodology Execution: Expert capability in implementing and enforcing a unified delivery methodology (DataOps, Agile, Mesh Principles) within specific business units. Proven track record of auditing squad-level adherence to ensure consistency across the project lifecycle.
• Operational Performance: High proficiency in managing day-to-day operational metrics, including squad utilization, resource forecasting, and productivity tracking. Skilled at optimizing team performance to meet profitability and efficiency targets.
• SOW & Risk Mitigation: Proven experience in operationalizing Statement of Work (SOW) requirements and identifying technical delivery risks early. Expert at mitigating scope creep and data-specific bottlenecks (e.g., latency, ingestion gaps) before they impact client outcomes.
• Technical Escalation Leadership: Demonstrated ability to lead "war room" efforts to resolve complex pipeline failures or data integrity issues. Skilled at providing clear, rapid remediation plans and communicating technical status directly to regional stakeholders.

2. Architectural Implementation & Technical Oversight

• Modern Stack Proficiency: Deep, hands-on expertise in implementing Cloud-Native architectures (Lakehouse, Data Mesh, MPP) on Snowflake, Databricks, or hyperscalers. Ability to conduct deep-dive architectural reviews and course-correct design decisions at the squad level to ensure scalability.
• Operationalizing Governance: Proven experience in embedding data quality and observability (completeness, freshness, accuracy) directly into the CI/CD pipeline. Responsible for technical enforcement of regulatory compliance (GDPR/PII) and maintaining the integrity of data catalogs across active projects.
• Applied Domain Expertise: Practical experience leading the delivery of high-growth solutions, specifically Generative AI infrastructure (RAG, Vector DBs), Real-Time Streaming, and large-scale platform migrations with a focus on zero-downtime execution.
• DataOps & Engineering Standards: Expert-level mastery of DataOps, including the setup and management of orchestration frameworks (Airflow, Dagster) and Infrastructure as Code (IaC). You ensure that automation is a baseline requirement, not an afterthought, for all delivery teams.

3. Unit Management & Commercial Execution

• Unit & Team Management: Proven success in leading and mentoring Engineering Managers and Lead Architects. Responsible for the operational metrics, technical output, and career development of the business unit's talent pool.
• Offerings Implementation & Scoping: Expertise in translating service offerings (e.g., Data Maturity Assessments, Lakehouse Builds) into accurate project scopes, technical estimates, and resource plans to ensure delivery is both profitable and competitive.
• Talent Growth & Mentorship: Functional ability to implement growth frameworks for data engineering roles. Focus on hands-on coaching and scaling high-performance technical talent to meet the demands of complex, petabyte-scale environments.
• Partner Enablement: Functional competence in managing regional technical relationships with major partners (Snowflake, Databricks, GCP/AWS). Drives squad-level certifications, joint technical enablement, and alignment with partner product roadmaps.

Tech Superpowers

• Modern Data Architect – Reimagines business with the Modern Data Stack (MDS) to deliver data mesh implementations, insights, & real value to clients.
• End-to-End Ecosystem Thinker – Builds modular, reusable data products across ingestion, transformation (ETL/ELT), governance, and consumption layers.
• Distributed Compute Savant – Crafts resilient, high-throughput architectures that survive petabyte-scale volume and data skew without breaking the bank.
• Governance & Integrity Guardian – Embeds data quality, complete lineage, and privacy-by-design (GDPR/PII) into every table, view, and pipeline.
• AI-Ready Orchestrator – Engineers pipelines that bridge structured data with Unstructured/Vector stores, powering RAG models and Generative AI workflows.
• Product-Minded Strategist – Balances architectural purity with time-to-insight; treats every dataset as a measurable "Data Product" with clear ROI.
• Pragmatic Stack Curator – Chooses the simplest tools that compound reliability; fluent in SQL, Python, Spark, dbt, and Cloud Warehouses.
• Builder @ Heart – Writes, reviews, and optimizes queries daily; proves architectures with cost-performance benchmarks, not slideware. Business-first, data-second, outcome focused technology leader.

Experience & Relevance

• Executive Experience: Minimum 10+ years of progressive experience in data engineering and analytics, with at least 3 years in a Senior Manager or Director -level role managing multiple technical teams and owning significant operational and efficiency metrics for a large data service line.
• Delivery Standardization: Demonstrated success in defining and implementing globally consistent, repeatable delivery methodologies (DataOps/Agile Data Warehousing) across diverse teams.
• Architectural Depth: Must retain deep, current expertise in Modern Data Stack architectures (Lakehouse, MPP, Mesh) and maintain the ability to personally validate high-level architectural and data pipeline design decisions.
• Operational Leadership: Proven expertise in managing and scaling large professional services organizations, demonstrated ability to optimize utilization, resource allocation, and operational expense.
• Domain Expertise: Strong background in Enterprise Data Platforms, Applied AI/ML, Generative AI integration, or large-scale Cloud Data Migration.
• Communication: Exceptional executive-level presentation and negotiation skills, particularly in communicating complex operational, data quality, and governance metrics to C-level stakeholders.

Join the ‘real solvers’

ready to futurify?

If you are excited by the possibilities of what an AI-native engineering-led, modern tech consultancy can do to futurify businesses, apply here and experience the ‘Art of the possible’. Don’t Just Send a Resume. Send a Statement.

JOB DESCRIPTION

Experience: 5-8 years

Location-Mumbai

Wissen Technology is now hiring for a Java Developer - Mumbai with hands-on experience in Core Java, algorithms, data structures, multithreading and SQL. We are solving complex technical problems in the industry and need talented software engineers to join our mission and be a part of a global software development team. A brilliant opportunity to become a part of a highly motivated and expert team which has made a mark as a high-end technical consulting. 

Required Skills:

• Exp. - 5-8 years
• Experience in Core Java and Spring Boot.
• Extensive experience in developing enterprise-scale applications and systems. Should possess good architectural knowledge and be aware of enterprise application design patterns.
• Should have the ability to analyze, design, develop and test complex, low-latency client- facing applications.
• Good development experience with RDBMS.
• Good knowledge of multi-threading and high-performance server-side development.
• Basic working knowledge of Unix/Linux.
• Excellent problem solving and coding skills.
• Strong interpersonal, communication and analytical skills.
• Should have the ability to express their design ideas and thoughts

Job Overview

Experienced Coupa Implementation and Configuration Consultant to lead and support end-to-end implementations of the Coupa Business Spend Management (BSM) platform, including Supplier Information Management (SIM).

The ideal candidate will possess strong Procure-to-Pay (P2P), Source-to-Contract (S2C), and financial process expertise, along with hands-on Coupa configuration and ERP integration experience.

This role requires close collaboration with Finance, Procurement, IT teams, and executive stakeholders to deliver scalable, compliant, and optimized spend management solutions.

Key Responsibilities

Implementation & Roll-Out

• Lead full lifecycle implementation of Coupa BSM modules.
• Drive Business Process Design workshops and requirement gathering.
• Manage global or multi-entity roll-outs.
• Conduct SIT, UAT, and go-live support.

Configuration & Technical Expertise

• Configure Procurement, Sourcing, Contracts, Catalogues, Invoicing, and Expenses modules.
• Manage Supplier Information Management (SIM) and onboarding workflows.
• Configure PR, PO, Receipt, and Invoicing lifecycle.
• Implement approval workflows, compliance controls, and security configurations.
• Handle advanced system configurations and policy enforcement.

Integration & Technical

• Lead API-based integrations between Coupa and ERP systems (SAP / Oracle / Workday, etc.).
• Support data migration, reconciliation, and validation.
• Ensure system performance and compliance alignment.

Reporting & Governance

• Enable spend visibility through dashboards and analytics.
• Support audit controls and procurement governance frameworks.

Required Skills

• Strong hands-on experience in Coupa BSM implementation.
• Expertise in P2P and S2C processes.
• Experience in Supplier Information Management (SIM).
• ERP integration exposure (API-based preferred).
• Business process design and documentation capability.
• Experience in enterprise or multi-country roll-outs.
• Strong stakeholder management skills.
• Coupa certification is mandate

We are hiring a Site Reliability Engineer (SRE) to join our high-performance engineering team. In this role, you'll be responsible for driving reliability, performance, scalability, and security across cloud-native systems while bridging the gap between development and operations.

Key Responsibilities

• Design and implement scalable, resilient infrastructure on AWS
• Take ownership of the SRE function – availability, latency, performance, monitoring, incident response, and capacity planning
• Partner with product and engineering teams to improve system reliability, observability, and release velocity
• Set up, maintain, and enhance CI/CD pipelines using Jenkins, GitHub Actions, or AWS CodePipeline
• Conduct load and stress testing, identify performance bottlenecks, and implement optimization strategies

Required Skills & Qualifications

• Proven hands-on experience in cloud infrastructure design (AWS strongly preferred)
• Strong background in DevOps and SRE principles
• Proficiency with performance testing tools like JMeter, Gatling, k6, or Locust
• Deep understanding of cloud security and best practices for reliability engineering
• AWS Solution Architect Certification – Associate or Professional (preferred)
• Solid problem-solving skills and a proactive approach to systems improvement

Why Join Us?

• Work with cutting-edge technologies in a cloud-native, fast-paced environment
• Collaborate with cross-functional teams driving meaningful impact
• Hybrid work culture with flexibility and autonomy
• Open, inclusive work environment focused on innovation and excellence

JOB TITLE/HEADLINE: Backend Developer

EMPLOYMENT TYPE: Full time, permanent. 

REPORTING TO: Ajit Kumar

LOCATION: Andheri, Mumbai 

Backend Developer

Position Overview:

As a Backend Developer at FatakPay, you will play a crucial role in designing, implementing, testing, and maintaining the backend systems that power our applications. You will collaborate with cross-functional teams to develop scalable and efficient server-side applications, ensuring high performance and responsiveness.

Responsibilities:

Design, develop, and maintain robust and scalable backend systems.

Collaborate with front-end developers, designers, and other stakeholders to integrate user-facing elements with server-side logic.

Implement and maintain data storage solutions, ensuring optimal performance and data integrity.

Collaborate with DevOps to deploy and manage applications in a cloud environment.

Write clean, efficient, and maintainable code, following best practices and coding standards.

Conduct code reviews and provide constructive feedback to team members. Identify and address performance bottlenecks, security issues, and other technical challenges.

Stay updated on emerging trends and technologies in backend development.

Qualifications:

Bachelor's degree in Computer Science, Software Engineering, or a related field. Proven experience as a Backend Developer or similar role.

Strong proficiency in server-side programming languages such as Java, Python, or Node.js.

Experience with database systems such as MySQL, PostgreSQL, or MongoDB. Familiarity with RESTful API design and integration.

Knowledge of cloud platforms like AWS, Azure, or Google Cloud. Understanding of code versioning tools, such as Git.

Excellent problem-solving and communication skills. Ability to work collaboratively in a team environment.

ABOUT THE COMPANY: 

FatakPay Digital Private Ltd (FatakPay) is a digital-only lending platform that provides virtual credit facilities. The solution provides a 100% digital and paperless quick, transparent and secure way to transact in multilingual format with a ‘scan now, pay later’ facility and easy repayment options. 

We're a company that strongly believes in teamwork, design, creativity and tech. We love to build the best possible Financial Tech products that make the world a better place. 

WHAT HAPPENS NEXT? 

If selected for an interview, you will hear directly from someone from the HR department, usually within a week of the closing date.

• Proficiency in shell scripting
• Proficiency in automation of tasks
• Proficiency in Pyspark/Python
• Proficiency in writing and understanding of sqoop
• Understanding of CloudEra manager
• Good understanding of RDBMS
• Good understanding of Excel