11+ Operational excellence Jobs in Mumbai | Operational excellence Job openings in Mumbai
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Review Criteria:
Mandatory:
- Strong Associate Manager – Customer Success, Account management Profile
- Must have 4+ years of overall experience with aleast 2+ Years in Customer Success role.
- Must have experience managing clients in the outside India market (Preferrably US/America clients)
- Must have cross-functional experience working closely with Sales, Product, and Ad Operations teams for campaign execution, performance optimization, and client delivery.
- Must have strong technical understanding of digital advertising / programmatic platforms/software products
- B2B SaaS (AdTech experience is highly preferred)
- Candidate must have no frequent job hops and a minimum of 1+ year in the current organization.
Preferred:
- B.E/B.Tech (IT/CSE/ECE) with MBA preferred
- Exposure to pre-sales activities, including product demos, onboarding, and performance review presentations.
- Experience in analyzing data-driven advertising performance metrics and building optimization strategies.
Role & Responsibilities:
As an Associate Manager - Customer Success, you are someone who comes with2-3 years of Account Management/Business Development/ problem solving / hustlingexperience ina highgrowthinternet startup/ technologycompany. As a technically savvy and results-driven Customer Success Manager, your primary focus will be driving revenue growth, reducing churn, enhancing product value, and supporting pre-sales activities. The ideal candidate should possess excellent relationship-building skills, a strong technical background, and a drive for achieving results.
- Serve as the primary point of contact and trusted advisor for assigned clients, ensuring exceptional customer service and satisfaction.
- Proactively engage with clients to understand their business objectives, monetization goals, and challenges, and provide strategic recommendations to achieve optimal results.
- Collaborate closely with internal teams, including Sales, Product, and Operations, to coordinate seamless onboarding, implementation, and ongoing support for clients.
- Conduct regular performance reviews and analysis of client monetization stack, identifying areas for improvement and developing optimization strategies.
- Monitor key performance metrics and provide timely reports and insights to clients, highlighting advertising performance, trends, and opportunities for growth.
- Deliver product demos and educate clients on best practices, new features, and industry trends to maximize their utilization and success with our platform solutions.
- Resolve client inquiries, concerns, and issues promptly and effectively, escalating to the appropriate teams when necessary.
- Support pre-sales activities, including conducting product demonstrations, presenting technical information, and addressing client inquiries and concerns.
- Stay up to date with industry trends, competitive landscape, and emerging technologies in the ad tech space to provide valuable insights and recommendations to clients.
Ideal Candidate:
- 2-5 years of experience inthe internet/technologyindustry (mandatory)
- B.E / B.Tech(IT / CSE / ECE) along with an MBA degree (highly preferred)
- Excellent relationship-building skills with the ability to establish trust, foster positive business relationships and credibility with clients.
- Strong technical background with a solid understanding of software products and the ability to quickly grasp new technologies.
- Accountability and personal organisation are essential
- Experience in managing a diverse group and training each according to company standards
- Strong problem-solving and analytical skills with a focus on results and driving revenue growth.
- Outstanding communication and presentation skills, with the ability to convey complex concepts in a clear and concise manner.
- Self-motivated and proactive mindset with the ability to work independently and as part of a team.
- Experience in the tech industry or a related field is highly desirable.
Perks, Benefits and Work Culture:
- Flexible work hours and leaves
- Salary advance
- Maternity/Paternity leave benefits & adoption assistance
- Butler & Concierge services
- Team Off-sites & Celebrations
Beyond Work:
- Insurance benefits for you and family
- Interest-free loans
- Gift vouchers for special moments
- Fully-equipped Gym
- Education Sponsorship Programs
Handle end‑to‑end export and import operations, including documentation, customs compliance, freight booking, shipment coordination and banking procedures, ensuring timely & accurate movement of goods.
Key Responsibilities:
- Manage all export documentation (Commercial Invoice, Packing List, Bill of Lading, COA/COO, Shipping Bill, etc.) and bank submissions.
- Handle import documentation, including LC applications, E‑Way bills, indemnity bonds, and customs clearance coordination.
- Coordinate with freight forwarders, CHA, shipping lines, transporters, factory staff, CFS/ICD operators.
- Track shipments, follow up on duty drawback/realization certificates, ensure compliance with trade regulations and renewal of IEC, RCMC, LUT/UIN as needed.
- Maintain accurate export/import records (physical & digital), track transaction status, and liaise with banks & clients for settlements.
Requirements:
- Bachelor’s degree (Logistics/International Trade/Related) or Diploma in Export–Import Management.
- 5–6 years hands‑on export/import operations & documentation experience.
- Strong knowledge of customs regulations, documentation, DGFT / ICEGATE procedures.
- Proficiency in MS Office and digital transaction handling.
- Excellent communication, coordination, organizational, and time‑management skills.
We are looking for a motivated and detail-oriented Technical Support Engineer to join our team at Blue PMS Software Solutions Pvt Ltd.
In this role, you will help configure software systems, support customer onboarding, troubleshoot technical issues, and assist with software integrations. You will work closely with clients and internal teams to ensure smooth product setup and customer satisfaction.
Key Responsibilities:
• Configure software systems based on customer requirements
• Assist in software setup, onboarding, and configuration
• Troubleshoot technical issues and support customers
• Coordinate with internal engineering teams to resolve issues
• Support API integrations and system connectivity
• Document technical issues and implementation updates
Required Skills:
• Basic understanding of Windows, software installation, and networking
• Knowledge of PowerShell, SQL, or any programming language is a plus
• Good troubleshooting and problem-solving skills
• Strong communication and willingness to learn
Eligibility:
• BCA, B.Sc, Diploma, or related fields
• Or Any 3 Years Graduation or Diploma with Computer Skills
Location:
Chennai (Hybrid)
Apply here: https://connectsblue.com/jobs/788/software-consultant-at-blue-pms-software-solution
Key Responsibilities:
- Design and develop interiors for hotels, resorts, lounges, restaurants, and luxury villas.
- Collaborate with architects, project managers, and clients to finalize design concepts.
- Select and source materials, furnishings, lighting, and décor with an emphasis on hospitality functionality and aesthetics.
- Prepare detailed design presentations, 3D visuals, mood boards, and CAD drawings.
- Coordinate with contractors/vendors during project execution to maintain quality and design integrity.
- Ensure compliance with hospitality brand standards, fire & safety norms, and sustainability guidelines.
Skills Required:
- Strong proficiency in AutoCAD, SketchUp, Revit, 3ds Max, V-Ray, Photoshop.
- Excellent understanding of spatial planning, color theory, and lighting in hospitality settings.
- Portfolio of previous hospitality projects is a must.
- Ability to handle multiple projects and deadlines.
Owns P&L of Oziva Beauty: Hair Nutrition, Skin Nutrition and Personal Care Categories
Launching & Scaling Categories to achieve target Net Revenue and Improving contribution margins. Strong GTM strategy to
ensure growth
Growing the categories on E-commerce platforms using optimal marketing and offer and positioning levers
Working with Cross-functional teams to achieve desired results: R&D, Production, Ecommerce, D2C, Brand, Product/Tech,
Legal/Finance
Business Planning: Analyze macro environment trends, consumer behaviors, internal business imperatives, industry scenario
to conceptualize channel wise volume projections
Brand Planning: Analyze research data for growth prospects, build brand positioning, brand health in the Beauty nutrition
category
Portfolio Planning: Analyze industry trends, market competitiveness of products and SKUs, consumer requirements etc. to
identify gaps in the current brand portfolio
Brand Communication, Development and Execution: Prepare communication brief detailing the need for category
communication, priority market and target segment for the communication
Media Activation: Plan & execute yearly budget spends and campaigns to achieve the targeted top line
Consumer Promotion : Build & implement new strategies to activate target market. Implementation of new strategies to
increase brand reach by analysing various customer touchpoints
Demand Planning: Working with cross-functional teams for demand & forecast planning.
About Company
Our client is a luxury home decor brand. It's nothing less than a revolution in the home decor industry- where technology enables world-class home interior design. We use technology combined with internationally trained designers to help our customers achieve the style they want to express.
Our services include unique technology-driven processes and analytics, consulting, execution and supervision – all within schedule and planned budget, so they can relax and enjoy their space transformation with peace of mind.
We encourage our consumers to explore and discover their own self-expression while amazing their senses with new cultures and design techniques, tasteful decor and ambience.
Responsibilities
• Identify opportunities for new products
• Analyse how a new product ties in with market needs and consumer preferences
• Set design requirements based on briefs from internal teams and clients
• Research materials and techniques
• Sketch drafts on paper or digitally (for example, using CAD)
• Mock-ups and prototyping
• Use 3D modelling software to design products
• Produce prototypes and test functionality
• Improve the design of existing products
• Gather feedback from product users
• Presentation
• Strong knowledge of the industry and market trends
• Provide assistance to product engineers when needed.
• Recommend new tools and technologies by staying abreast of the latest trends and
techniques
• Handy and experienced with all materials in the market.
Desired Candidate Profile:
• 5+ years’ experience as a Product Designer
• Experience in industrial design
• Creativity in mixing up colours, shapes and techniques
• Hands-on experience with computer-aided design tools
• Good knowledge of 3D modelling software
• Time-management skills
• Adaptability
• Excellent attention to detail
• Ability to collaborate with cross-functional team members
• A well-rounded portfolio of client work, demonstrating a strong understanding of client objectives.
• Passion for design; not satisfied with the status quo and always thinking of ways to improve
• Skilled in making detailed technical working drawing of the product
• Creative problem-solving skills
Qualification:
• Diploma or Degree in Product Designing
Must Know Software:
• Adobe Photoshop
• Adobe InDesign
• Illustrator
• AutoCAD
• Rhinoceros
• Key shot
• Fusion 360
• 3DMax
• Sketch Up
• MS Office
Google Analytics To drive and execute performance marketing for the DTC & E-Commerce brands. To track and analyse various digital
marketing initiatives.
Qualification & Experience
Prior Digital Marketing Experience of 4-6 years.
Prior experience with start-ups in Ecommerce/DTC space or agencies that have managed brands in DTC is preferred.
Key Deliverables of the Role
Manage all paid search campaigns on Google, Facebook, and LinkedIn, as well as other search and display marketing engines.
Execute on monthly and quarterly plans to grow user base and manage marketing budgets on Search engines, social media, and
other digital channels.
Optimizing channels and campaigns for cost and performance managing both the cost of traffic and cost of acquisition-
including responsibility for landing page, funnel optimization (working with revenue and product teams) to improve relevance
and improve conversion rates.
Responsible for the creation, set-up, and execution and optimization of various ads and campaigns.
Implementing campaigns using a structure and strategy that best suits business and goal.
Performing keyword research and writing ad copy
Analyzing performance data and optimizing campaigns to ensure they are continuously bringing quality traffic to our websites
while maintaining a strong ROI for every stakeholder's marketing budget.
Communicate with the stakeholders on a regular basis to report on campaigns and overall health and provide recommendations
to enhance performance
Implementing Paid Search industry best practices, new trends and technologies, and platform updates (e.g. AdWords, FB,
LinkedIn etc.)
Traffic ad campaigns and builds on ad serving platforms.
Conduct A/B tests in ads to understand contributing factors that drive the business forward.
Monitor and analyze advertising trends, and make optimizations recommendations.
Knowledge, Skills & Competencies
Ability to handle large media spending while catering to different internal business customers.
Minimum 5 years of experience working directly for an advertiser, agency, ad tech or social media platform.
Minimum 5 years of experience managing digital media including Facebook, Google, LinkedIn etc.
Excellent written and verbal communication skills; effectively communicate with internal stakeholders at all levels of the
organization, vendors, and team members.
jQuery
XMLExpertise in developing SAPUI5 applications using ADT(Eclipse)/Web IDE, JQuery, Java Script,XML,HTML5 & CSS3 And consuming the data by using Net weaver gateway services
• Expertise in developing NetWeaver gateway services(SEGW)
• Expertise in Integrating Gateway OData/JSON services with UI5 Apps, System Landscape, Architecture, SSO, Security Set Up and Gateway Configuration
• Fiori Package Configuration on SAP Gateway & Backend ECC App Configuration
• Customization & Extension of Fiori Apps
• Drive the System Landscape, Architecture, Security, Users Set Up
• Configure Gateway & Fiori Infrastructure (with support from Basis Team)
• Fiori App Configuration ( SAP Gateway & S/4HANA System)
• Work with Functional and Technical Resources in Setting up the S/4HANA Backend
• Set User Roles, Profiles, Apply Notes & Fixes in ABAP Systems
• Roll out Apps to Business Users for Testing
• Expertise in coding for consuming data for UI5 Apps through Netweaver Gateway OData/JSON services.
• Expertise in extending OData service/OData models
• Expertise in customizing/Extending the standard Fiori Apps
• Expertise in creating HANA Schemas, Packages, Attribute Views, Analytical Views, Calculation Views with HANA LIVE, Attribute mapping, creation of calculated measures, Calculated attributes, Input parameters, Variables, Restricted measures, Constant columns, Currency Unit conversion, stored procedures and maintaining analytical privileges, and involved in Data Provisioning using SLT and BODS(data services) meta data import. Involved in Export/Import of models, validations.
• Expertise in using AMDP, CDS views, ADBC, External views
NodeJS (Node.js)
MongoDB
ExpressAbout the role: We’re looking for a Node.Js Developer who can adapt to new tech stacks and innovate with cutting-edge technology solutions, to build eCommerce platforms that are unique, disruptive, and powerful.
What you'll do:
● Integrate user-facing elements developed by front-end developers with server-side logic
● Write reusable, testable, and efficient code
● Design and implement low-latency, high-availability, and performant applications
● Implement security and data protection integrations
● Integrate data storage solutions such as databases, key-value stores, blob stores, etc.
● Optimize components for maximum performance across a vast array of web-capable devices and browsers
● Ensure high performance and responsiveness to requests from the front-end.
What you'll need:
● Bachelor's degree with minimum 3 years of work experience as a Node Js.
● Strong proficiency in JavaScript or Typescript
● Understanding of Node.js and its frameworks such as Express or StrongLoop
● Understanding of the nature of asynchronous programming and its quirks and workarounds
● Basic understanding of front-end technologies, such as HTML5, and CSS3
● Understanding of accessibility, security compliance, user authentication and authorization between multiple systems, servers, and environments
● Understanding fundamental design principles behind a scalable application
● Understanding of code versioning tools, such as GIT
● Integration of multiple data sources and databases into one system
● Understanding of the differences between multiple delivery platforms, such as mobile and desktop and its optimization output
● Knowledge on creating database schemas that represent and support business processes
● Knowledge on implementing automated testing platforms and unit tests
Who Should Consider Joining:
● If you like challenges and think from a first principle basis,
● If you are driven to take ownership and are adept at rolling with the punches,
● If you have the aspiration to grow fast in the dynamic environment of a start-up,
● If you are a collaborative team member, who believes in collective success,
● If you are someone who makes objective, fact-based decisions
Who should not consider joining:
● If the role description does not excite you, then you should not join us
● We are a startup and things will move fast. If you are not comfortable in a fast-paced environment, then you should not join us
● If you are not a self-starter who is willing to learn & experiment more, then you should not join us.
What We Offer:
● Limitless growth and learning opportunities
● Exposure to cutting edge technology solutions and upcoming stacks in the market
● In house technical training on GIT, Automated Testing, Code Coverage, Language Training and much more
● A collaborative and positive culture — Your team will be as smart and driven as you.
● Guidance and mentorship from industry experts and renowned IIT Alumnus
● An opportunity to make an impact — Your work will contribute directly to our strategy and growth
Adobe Illustrator- Should have worked on majorly data-driven dashboards, both on the web as well as mobile platforms.
- Proficiency in state-of-the-art creative software such as Sketch, InVision, Marvelapp, Photoshop, Illustrator, Axure, Adobe Xd, Principle, Zeplin, etc.
- Should have experience in making, implementing, documenting and using the Design System (DLS).
- Should have hands-on experience conducting user research, creating user personas, usability testing and storyboarding user flows.
- Should understand and know how to implement design analytics.
- Should be able to design and facilitate participatory design workshops to discover opportunities and insights both internally and externally.
- Should be a self-motivator and willing to come up with solutions by diving deep into the core of the problem.
- Should be a team player and must have excellent communication skills (both spoken and written).
- A graduate degree in design is a plus.
- Designing for flutter in the past is also a plus
Accounts Executive- German
Are you looking to work at a fast-growing company? Willing to roll up your sleeves, jump in, and create results working alongside a seasoned, dedicated group of entrepreneurs?
Roambee Corporation (www.Roambee.com) is a Santa Clara based IoT tech startup revolutionizing the way goods, shipments, and assets get monitored in real-time around the world. With 200+ customers in over 15 countries, and offices in USA, India, Germany, Mexico, Brazil, South Africa, and the UAE, we work with our customers to ensure they have a new degree of control of their supply chain and assets than ever thought possible.
Roambee has entered into a strategic partnership with Deutsche Telekom. Roambee has the heart, soul, and work-ethic of a start-up, along with significant business momentum and measurable success. You will get the opportunity to work side-by-side as well as virtually, with talented, smart people around the world who have already cut their chops at the big companies and other successful start-ups. Now, we've chosen to take the professional risks – and earn the rewards – that comes with building a global business from the ground up.
Your Area of Responsibility:
- Support regarding the preparation of monthly and annual financial statements according to German GAAP and IFRS.
- Posting of business transactions in the general ledger and sub ledger (debtors; creditors; property, plant and equipment).
- Preparation of VAT returns, tax balance sheets.
- Preparation of financial reports for internal and external stakeholders.
What We’re Looking For:
- You have Expert Knowledge of German GAAP (HGB) and German Tax Law.
- You are very proficient in MS Office and have experience with SAP.
- You have 2-3 years of work experience as an accountant in preparing of financial statements according to German GAAP and IFRS.
- Ideally, you have successfully completed business-related studies with a specialization in financial accounting, tax, controlling or something similar.
- You have an outstanding ability to convert theoretical knowledge into practical skills and reasoning.
- You are outcome-orientated and you show initiative and responsibility.
- You are good at structuring, prioritizing your work and you show responsibility towards your tasks.
- Team work, analytical thinking and excellent communication skills should all be among your strengths as well as intercultural competency and a high work-load tolerance.
- You enjoy working in a dynamic start-up environment.
- You have a good understanding and knowledge of English.
The position begins as soon as we find the right candidate. Compensation is negotiable and depends on experience and skill level. Our compensation consists of salary, performance bonus, and stock options.
Please note:
- This job is located in Mumbai, India. Candidate must be authorized to legally work in the
- Recruitment agencies: We do not accept unsolicited agency resumes. Please do not forward resumes to this email, our company website email, or any other company location. We are not responsible for any fees related to unsolicited resume
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