11+ Operational excellence Jobs in Bangalore (Bengaluru) | Operational excellence Job openings in Bangalore (Bengaluru)

Review Criteria:

Mandatory:

• Strong Associate Manager – Customer Success, Account management Profile
• Must have 4+ years of overall experience with aleast 2+ Years in Customer Success role.
• Must have experience managing clients in the outside India market (Preferrably US/America clients)
• Must have cross-functional experience working closely with Sales, Product, and Ad Operations teams for campaign execution, performance optimization, and client delivery.
• Must have strong technical understanding of digital advertising / programmatic platforms/software products
• B2B SaaS (AdTech experience is highly preferred)
• Candidate must have no frequent job hops and a minimum of 1+ year in the current organization.

Preferred:

• B.E/B.Tech (IT/CSE/ECE) with MBA preferred
• Exposure to pre-sales activities, including product demos, onboarding, and performance review presentations.
• Experience in analyzing data-driven advertising performance metrics and building optimization strategies.

Role & Responsibilities:

As an Associate Manager - Customer Success, you are someone who comes with2-3 years of Account Management/Business Development/ problem solving / hustlingexperience ina highgrowthinternet startup/ technologycompany. As a technically savvy and results-driven Customer Success Manager, your primary focus will be driving revenue growth, reducing churn, enhancing product value, and supporting pre-sales activities. The ideal candidate should possess excellent relationship-building skills, a strong technical background, and a drive for achieving results.

• Serve as the primary point of contact and trusted advisor for assigned clients, ensuring exceptional customer service and satisfaction.
• Proactively engage with clients to understand their business objectives, monetization goals, and challenges, and provide strategic recommendations to achieve optimal results.
• Collaborate closely with internal teams, including Sales, Product, and Operations, to coordinate seamless onboarding, implementation, and ongoing support for clients.
• Conduct regular performance reviews and analysis of client monetization stack, identifying areas for improvement and developing optimization strategies.
• Monitor key performance metrics and provide timely reports and insights to clients, highlighting advertising performance, trends, and opportunities for growth.
• Deliver product demos and educate clients on best practices, new features, and industry trends to maximize their utilization and success with our platform solutions.
• Resolve client inquiries, concerns, and issues promptly and effectively, escalating to the appropriate teams when necessary.
• Support pre-sales activities, including conducting product demonstrations, presenting technical information, and addressing client inquiries and concerns.
• Stay up to date with industry trends, competitive landscape, and emerging technologies in the ad tech space to provide valuable insights and recommendations to clients.

Ideal Candidate:

• 2-5 years of experience inthe internet/technologyindustry (mandatory)
• B.E / B.Tech(IT / CSE / ECE) along with an MBA degree (highly preferred)
• Excellent relationship-building skills with the ability to establish trust, foster positive business relationships and credibility with clients.
• Strong technical background with a solid understanding of software products and the ability to quickly grasp new technologies.
• Accountability and personal organisation are essential
• Experience in managing a diverse group and training each according to company standards
• Strong problem-solving and analytical skills with a focus on results and driving revenue growth.
• Outstanding communication and presentation skills, with the ability to convey complex concepts in a clear and concise manner.
• Self-motivated and proactive mindset with the ability to work independently and as part of a team.
• Experience in the tech industry or a related field is highly desirable.

Perks, Benefits and Work Culture:

• Flexible work hours and leaves
• Salary advance
• Maternity/Paternity leave benefits & adoption assistance
• Butler & Concierge services
• Team Off-sites & Celebrations

Beyond Work:

• Insurance benefits for you and family
• Interest-free loans
• Gift vouchers for special moments
• Fully-equipped Gym
• Education Sponsorship Programs

Inflection.io is a venture-backed B2B marketing automation company, enabling to communicate with their customers and prospects from one platform. We're used by leading SaaS companies like Sauce Labs, Postman, BILL, Mural, and Vercel, many of which pay more than $100K/yr (1 crore rupee).

And,... it’s working! We have world-class stats: our largest deal is over 3 crore, we have a 5 star rating on G2, over 100% NRR, and constantly break sales records. We’ve raised $14M in total since 2021 with $7.6M of fresh funding in 2024, giving us many years of runway.

Why Join Us Now?

We’re at a pivotal growth stage, transitioning from a promising startup to a market leader. Joining us means being part of a journey where your contributions directly impact our trajectory. Our compact team of approximately 30 employees ensures that every voice is heard, and innovation is at the forefront.

Our Culture

At Inflection.io, we pride ourselves on fostering a culture of collaboration, continuous learning, and innovation. Our team comprises passionate professionals from diverse backgrounds located across India, USA, and Canada, united by a shared vision to revolutionize B2B marketing automation. We believe in empowering our employees, offering opportunities for rapid growth, and celebrating successes together.

What you’ll be doing

• Shape and evangelize the product vision and roadmap, grounded in customer pain points and Marketing Ops best practices.
• Conduct market research, competitive analysis, and customer interviews to validate opportunities and prioritize features.
• Author clear product requirements, user stories, and acceptance criteria; partner with UX/UI to ensure intuitive user experiences.
• Lead agile ceremonies (planning, grooming, demos), track sprint progress, and re-prioritize backlog based on stakeholder input and data.
• Monitor product performance against key SaaS metrics, identify friction in Marketing Ops workflows, and drive continuous optimization.

Mandatory Qualifications & Skills:

• 5+ years of overall experience, including 3–5 years of hands-on product management in B2B SaaS, with strong exposure to Marketing Operations workflows and tools
• Background in marketing-technology (MAPs, attribution, lead scoring) a strong plus
• Proven track record owning full product lifecycle: ideation, requirement gathering, go-to-market, measurement, and iteration.
• Data-driven decision-maker: comfortable defining success metrics, running experiments, and pivoting based on results.
• Proficiency in using AI coding tools like Claude Code or Cursor.
• Excellent cross-functional collaborator—adept at aligning engineering, design, marketing, sales, and customer success.

Job Description

Who we are looking for:

A Senior consultant with proven technical and consultative experience, fluent Japanese language proficiency, and expected to be strong in both technical and interpersonal skills. A Senior Consultant must be a proven self-starter with the ability to problem-solve, communicate, participate in diverse project teams from a technical perspective, and interface effectively with customers, vendor partners, and colleagues. You will actively contribute to improving operational efficiency on projects and internal initiatives. Deliver timely engagements and work closely with Practice Directors to drive training and education, career development, performance development, and collaboration across the team. In line with Optiv’s commitment to quality, you will confirm that work is of the highest quality as per Optiv’s quality standards, by reviewing the work provided by other members.

How you’ll make an impact:

• Comfortably deliver solo-based work or act as "point" for complex projects

• Acts as technical escalation point to assist other consultants

• Lead in creation, development and delivery of custom security solutions

• Lead security and compliance program-related development and implementation efforts

• Design, implement and educate on specific security processes

• Effectively provide knowledge transfer and post-engagement support activities as necessary

• Excellent team communicator

• Mentor less experienced consultants

• Maintain professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; participating in professional associations such as ISACA, ISC2 etc.

• Consistently complete administrative project tasks like time and expense entry, status reporting, and project completion reporting

• Support and occasionally lead practice related development efforts including training and awareness, performance development and cyber strategy accelerators

• Act as contributor in Optiv communities for solutions of focus.

Qualifications

• Bachelor's degree and related work experience

• Proven security architecture experience

• Strong knowledge of multiple security concepts and methods such as vulnerability assessments, data classification, privacy assessments, incident response, security policy creation, enterprise security strategies, architectures and governance

• Strong understanding of networking (TCP/IP, OSI model), operating system fundamentals (Windows, UNIX, mainframe), security technologies (firewalls, IDS/IPS, etc.) and application programming/scripting languages (C, Java, Perl, Shell)

• Strong understanding of regulatory requirements and compliance issues affecting clients related to privacy and data protection, such as PCI DSS, GLBA, Basel II, EU Data Protection Directive, International Cross Border, and U.S. State Data Privacy Laws

• Expert knowledge of using Microsoft Office

• Ability to build relationships with and influence other functional areas

• Well-developed negotiation skills

• Ability to build consensus

• Solid business acumen and basic project management expertise.

• Ability to manage multiple tasks in parallel

• Willingness to travel to meet client needs.

Good-to-Have Criteria

• Professional certifications such as CISSP, CISM, CISA, CEH, or equivalent
• Exposure to cloud security platforms (AWS, Azure, GCP)
• Experience in data privacy & cross-border compliance projects
• Advanced skills in automation, scripting, or security orchestration
• Previous consulting experience with global clients
• Participation in professional associations (ISACA, ISC2, etc.)
• 
  

Mandatory Criteria:

• Need candidate having Fluent Japanese language proficiency.
• Need candidate from Cybersecurity companies Only.
• Certifications required by the candidate - (Either from given two) - ISO 27001 or CISSP
• Candidate should have experience in Security architecture & Consulting
• Candidate should have Strong expertise in networking, operating systems (Windows/UNIX/mainframe), firewalls, IDS/IPS
• Candidate should have Knowledge of scripting/programming languages (C, Java, Perl, Shell)
• Candidate should have Hands-on experience in vulnerability assessments, incident response, policy creation, governance
• Candidate should have Strong understanding of regulatory frameworks (PCI DSS, GLBA, Basel II, EU Data Protection, US State Privacy Laws)
• Candidate should have Excellent client-facing and stakeholder management skills
• Candidate should have Ability to mentor, lead projects, and work in diverse teams
• Candidate should be Willing to travel as per business/project requirements

Drive the design, automation, and reliability of Albert Invent’s core platform to support scalable, high-performance AI applications.

You will partner closely with Product Engineering and SRE teams to ensure security, resiliency, and developer productivity while owning end-to-end service operability.

Key Responsibilities

• Own the design, reliability, and operability of Albert’s mission-critical platform.
• Work closely with Product Engineering and SRE to build scalable, secure, and high-performance services.
• Plan and deliver core platform capabilities that improve developer velocity, system resilience, and scalability.
• Maintain a deep understanding of microservices topology, dependencies, and behavior.
• Act as the technical authority for performance, reliability, and availability across services.
• Drive automation and orchestration across infrastructure and operations.
• Serve as the final escalation point for complex or undocumented production issues.
• Lead root-cause analysis, mitigation strategies, and long-term system improvements.
• Mentor engineers in building robust, automated, and production-grade systems.
• Champion best practices in SRE, reliability, and platform engineering.

Must-Have Requirements

• Bachelor’s degree in Computer Science, Engineering, or equivalent practical experience.
• 4+ years of strong backend coding in Python or Node.js.
• 4+ years of overall software engineering experience, including 2+ years in an SRE / automation-focused role.
• Strong hands-on experience with Infrastructure as Code (Terraform preferred).
• Deep experience with AWS cloud infrastructure and distributed systems (microservices, APIs, service-to-service communication).
• Experience with observability systems – logs, metrics, and tracing.
• Experience using CI/CD pipelines (e.g., CircleCI).
• Performance testing experience using K6 or similar tools.
• Strong focus on automation, standards, and operational excellence.
• Experience building low-latency APIs (< 200ms response time).
• Ability to work in fast-paced, high-ownership environments.
• Proven ability to lead technically, mentor engineers, and influence engineering quality.

Good-to-Have Skills

• Kubernetes and container orchestration experience.
• Observability tools such as Prometheus, Grafana, OpenTelemetry, Datadog.
• Experience building Internal Developer Platforms (IDPs) or reusable engineering frameworks.
• Exposure to ML infrastructure or data engineering pipelines.
• Experience working in compliance-driven environments (SOC2, HIPAA, etc.).

Job Title: Site Reliability Engineer (SRE)

Experience: 4+ Years

Work Location: Bangalore / Chennai / Pune / Gurgaon

Work Mode: Hybrid or Onsite (based on project need)

Domain Preference: Candidates with past experience working in shoe/footwear retail brands (e.g., Nike, Adidas, Puma) are highly preferred.

🛠️ Key Responsibilities

• Design, implement, and manage scalable, reliable, and secure infrastructure on AWS.
• Develop and maintain Python-based automation scripts for deployment, monitoring, and alerting.
• Monitor system performance, uptime, and overall health using tools like Prometheus, Grafana, or Datadog.
• Handle incident response, root cause analysis, and ensure proactive remediation of production issues.
• Define and implement Service Level Objectives (SLOs) and Error Budgets in alignment with business requirements.
• Build tools to improve system reliability, automate manual tasks, and enforce infrastructure consistency.
• Collaborate with development and DevOps teams to ensure robust CI/CD pipelines and safe deployments.
• Conduct chaos testing and participate in on-call rotations to maintain 24/7 application availability.

✅ Must-Have Skills

• 4+ years of experience in Site Reliability Engineering or DevOps with a focus on reliability, monitoring, and automation.
• Strong programming skills in Python (mandatory).
• Hands-on experience with AWS cloud services (EC2, S3, Lambda, ECS/EKS, CloudWatch, etc.).
• Expertise in monitoring and alerting tools like Prometheus, Grafana, Datadog, CloudWatch, etc.
• Strong background in Linux-based systems and shell scripting.
• Experience implementing infrastructure as code using tools like Terraform or CloudFormation.
• Deep understanding of incident management, SLOs/SLIs, and postmortem practices.
• Prior working experience in footwear/retail brands such as Nike or similar is highly preferred.

·      7+ years of professional experience in front-end development.

·      7+ years of hands-on experience with React.js and its ecosystem (Redux, Context API, Hooks, etc.).

·      Strong understanding of JavaScript (ES6+), HTML5, and CSS3.

·      Experience with RESTful APIs, GraphQL, and WebSocket integration.

·      Proficiency in modern build tools (Webpack, Vite, Babel, etc.).

·      Expertise in state management libraries (Redux, MobX) and React Query.

·      Solid understanding of UI/UX principles and responsive design.

·      Experience with testing frameworks (Jest, React Testing Library, Cypress, etc.).

·      Familiarity with modern CI/CD pipelines and version control tools (Git).

Responsibilities:

• Build customer facing solution for Data Observability product to monitor Data Pipelines

• Work on POCs to build new data pipeline monitoring capabilities.

• Building next-generation scalable, reliable, flexible, high-performance data pipeline capabilities for ingestion of data from multiple sources containing complex dataset.

•Continuously improve services you own, making them more performant, and utilising resources in the most optimised way.

• Collaborate closely with engineering, data science team and product team to propose an optimal solution for a given problem statement

• Working closely with DevOps team on performance monitoring and MLOps

Required Skills:

• 3+ Years of Data related technology experience.

• Good understanding of distributed computing principles

• Experience in Apache Spark

•  Hands on programming with Python

• Knowledge of Hadoop v2, Map Reduce, HDFS

• Experience with building stream-processing systems, using technologies such as Apache Storm, Spark-Streaming or Flink

• Experience with messaging systems, such as Kafka or RabbitMQ

• Good understanding of Big Data querying tools, such as Hive

• Experience with integration of data from multiple data sources

• Good understanding of SQL queries, joins, stored procedures, relational schemas

• Experience with NoSQL databases, such as HBase, Cassandra/Scylla, MongoDB

• Knowledge of ETL techniques and frameworks

• Performance tuning of Spark Jobs

• General understanding of Data Quality is a plus point

• Experience on Databricks,snowflake and BigQuery or similar lake houses would be a big plus

• Nice to have some knowledge in DevOps

• 1 to 3 years  experience in copy writing,
• excellent communication
• Portfolio is mandatory
• linked in mandatory

JOB DESCRIPTION

Profile Summary

We are looking for experienced and skilled Frontend (React.Js) Developers to join our
core team. Your primary focus will be the development of new features and refinement of
existing features on user-side.

Responsibilities:

• Ensure product delivery is fast, low-cost and sustainable.
• Take responsibility from development to customer support.
• Build robust and scalable production software.
• Improve quality using code reviews, and unit/integration testing.
• Improve efficiency using automation, and methods like test driven development.

Skills & Qualification:

• 2+ years of experience in software development preferably B2C experience.
• Strong proficiency in JavaScript, including DOM manipulation and the JavaScript object model.
• Experience in React.Js , Javascript, any experience in React native is a plus
• Experience with popular React workflows (such as Flux or Redux).
• Familiarity with newer specifications of ECMAScript (ES6 & ES5 ).
• Familiarity with RESTful APIs.
• Experience in working with the MERN stack or similar frameworks
• Working knowledge of git for version control.
• Understanding of Unix tools.