11+ OEM management Jobs in Delhi, NCR and Gurgaon | OEM management Job openings in Delhi, NCR and Gurgaon

About the company:

We are an IT & Consulting organization helping Enterprises with their Analytics and Planning needs. Their Rockstar team has built multiple products and solutions to cater to our clients across sectors such as Retail & E-commerce, Consumer Goods, Pharmaceuticals & Life Sciences, Real Estate, Hi-tech, Manufacturing, and Automotive.

We have a geographic presence in the United States (Dallas) & India (Delhi-NCR, Mumbai, Bangalore & Kolkata) and have 600+ people, a strong world-class team. We are growing at a rapid pace and plan to double our growth each year. This provides immense growth and learning opportunities to those who are choosing to work with Polestar. We are serving customers across 20+ countries. Our expertise and deep passion for what we do has brought us many accolades. 

Profile Summary

We are looking for individuals with a leadership mindset in sales, who comes with strong consultative sales experience.

• Create a systematic, process-driven approach to partner outreach and relationship management.

• Keep a great ongoing relationship with Microsoft and offer new ways to grow the partnership.

• Can-do attitude individual who enjoys networking and establishing relationships.

• Manage high-value corporate partnerships and develop long-term strategies to secure multi-year strategic partnerships.

• Analyse and identify opportunities to secure new business by partnering with Microsoft.
• Drive the team towards sales targets, has visibility of all opportunities and risk, and ensures the team has a healthy pipeline and proposal tracking systems.
• Identify new markets to widen the market base for enhanced revenue and profit generation.
• Administer the entire sales process as per plan.
• Manage Microsoft engagements to design strategies to acquire more business deals through OEMs.
• Manage pricing and other sales proposal activities and provide support to the marketing department.
• Owns the business plan: financial target/proposal submission/revenue on hand/pipeline. Overall business planning and forecasting.
• Collaborate with Microsoft for conducting events for enhancing business growth.
• Negotiates with clients and uses the right levers in doing so. Clearly links the value of Polestar Solutions offerings with the price.

• Takes overall accountability for business planning and implementation.

• You have the resilience to bounce back after minor setbacks.
• You have the achievement orientation to achieve the target and do what it takes.
• You have the interpersonal skills to develop & sustain meaningful relationships.

• Excellent problem-solving skills, solution-oriented, and good analytical skills.
  ● Very good client-facing and communication/presentation skills.
  ● Excellent at consultative selling and building case studies.
  ● Ability to speak at external forums.
  ● Strong Collaboration and Networking skills.

About Us:

MyOperator is India’s leading cloud-based business communication platform, trusted by 12,000+

businesses. We offer cloud telephony and WhatsApp API solutions to streamline customer

communication through IVR, call tracking, recording, and virtual numbers, making business

interactions more efficient and scalable.

About the Customer Success Team:

The Customer Success team at  MyOperator is dedicated to ensuring our customers achieve their desired outcomes while using our product/service. We build strong, lasting relationships, acting as trusted advisors and advocates for our customers.

Role Overview:

We are seeking a passionate and experienced Team Lead - Customer Success to lead and inspire a team of Customer Success professionals. In this role, you will be responsible for guiding the team to deliver exceptional value to our customers, driving customer retention, and fostering a customer-centric culture. You will play a key role in shaping our customer success strategy and ensuring its effective execution.

Responsibilities:

• Team Leadership and Development:
• Lead, mentor, and motivate a team of Customer Success Managers/Associates.
• Set team goals and KPIs aligned with the overall customer success strategy.
• Conduct regular performance reviews, providing constructive feedback and coaching for professional growth.
• Foster a collaborative and high-performing team environment.
• Identify training needs and facilitate professional development opportunities for team members.
• Customer Success Strategy and Execution:
• Contribute to the development and implementation of customer success strategies, playbooks, and processes.
• Ensure the team effectively onboards new customers, drives product adoption, and maximizes customer value.
• Monitor and analyze key customer success metrics (e.g., churn rate, customer satisfaction, adoption rates) to identify trends and areas for improvement.
• Act as an escalation point for complex customer issues, ensuring timely and effective resolution.
• Client Relationship Management:
• Manage relationships with key or strategic customer accounts as needed.
• Understand customer objectives and align them with our offerings.
• Conduct regular check-ins and business reviews with customers to ensure satisfaction and identify growth opportunities.
• Gather customer feedback and work cross-functionally with product and other teams to advocate for customer needs.
• Process Improvement:
• Identify opportunities to improve customer success processes and tools.
• Contribute to the development of best practices within the Customer Success team.
• Reporting and Analysis:
• Track and report on team and customer success metrics to leadership.
• Provide insights and recommendations based on data analysis.

Qualifications:

• 4+ years of experience in a customer-facing role, such as Customer Success, Account Management, or a related field.
• 2+ years of experience in a team lead or supervisory role, with a proven track record of leading and developing successful teams.
• Strong understanding of customer success principles and best practices.
• Excellent communication, interpersonal, and presentation skills.
• Proven ability to build and maintain strong relationships with customers.
• Strong problem-solving and analytical skills.
• Experience with CRM and customer success software (e.g., Salesforce, Gainsight, etc.).
• Ability to work independently and as part of a team.
• Bachelor's degree in Business Administration, Marketing, or a related field (preferred).

Job Description:

We are looking for a dynamic and creative Social Media Manager with a deep understanding of Web3 technologies and trends to join our team. As a Social Media Manager in the Web3 space, you will be responsible for developing and implementing social media strategies to engage our audience, increase brand awareness, and drive community growth across various platforms within the decentralized ecosystem.

Responsibilities:

1. Strategy Development: Develop and execute social media strategies aligned with our overall marketing objectives and the ethos of Web3.
2. Content Creation: Create compelling and engaging content tailored to different social media platforms, including but not limited to Twitter, Discord, Telegram, Reddit, and emerging Web3 platforms.
3. Community Engagement: Foster and grow our online community by actively engaging with followers, responding to comments and messages, and participating in relevant conversations.
4. Brand Advocacy: Cultivate brand advocates within the Web3 community and empower them to amplify our message and mission.
5. Campaign Management: Plan and execute social media campaigns, contests, and promotions to drive user acquisition and engagement.
6. Analytics and Reporting: Monitor social media metrics, track performance, and provide regular reports with actionable insights to optimize strategies and campaigns.
7. Trend Monitoring: Stay up-to-date with the latest trends, news, and developments in Web3 and cryptocurrency spaces, and leverage them to inform content and engagement strategies.
8. Cross-Functional Collaboration: Collaborate closely with marketing, community, and product teams to align social media efforts with broader organizational goals.
9. Risk Management: Mitigate potential risks and manage crisis situations effectively on social media platforms.
10. Experimentation: Continuously experiment with new approaches, formats, and features to drive innovation and maximize reach and impact.

Requirements:

1. Deep Understanding of Web3: Demonstrated knowledge and understanding of Web3 technologies, blockchain, cryptocurrencies, and decentralized finance (DeFi) ecosystems.
2. Experience in Social Media Management: Proven experience managing social media platforms for brands or projects, preferably within the Web3 or cryptocurrency space.
3. Creative Skills: Strong creative and storytelling skills with the ability to develop engaging content and narratives.
4. Community Building: Experience building and nurturing online communities, fostering engagement, and driving meaningful interactions.
5. Analytical Skills: Proficiency in social media analytics tools and platforms to track performance and derive actionable insights.
6. Communication Skills: Excellent written and verbal communication skills, with the ability to communicate complex concepts in a clear and concise manner

Job Description:

We are seeking a talented WordPress Developer to join our team. The ideal candidate will have a passion for coding and be proficient in WordPress development. As a WordPress Developer, you will be responsible for designing, implementing, and maintaining WordPress sites for our clients. You will work closely with our design and marketing teams to ensure that our websites are visually appealing, user-friendly, and optimized for performance.

Responsibilities:

1. Develop custom WordPress themes and plugins based on client requirements.

2. Customize existing WordPress themes and plugins to enhance functionality and meet client needs.

3. Collaborate with the design team to create visually appealing website layouts and user interfaces.

4. Optimize websites for speed, performance, and search engine optimization (SEO).

5. Troubleshoot and debug issues with WordPress sites, themes, and plugins.

6. Perform website updates, backups, and maintenance tasks as needed.

7. Stay up-to-date with the latest trends and best practices in WordPress development.

Requirements:

1. Bachelor's degree in Computer Science, Web Development, or a related field (or equivalent work experience).

2. Proven experience as a WordPress Developer with a strong portfolio of WordPress sites you have developed.

3. Proficiency in HTML, CSS, JavaScript, and PHP.

4. Experience with responsive design principles and techniques.

5. Familiarity with popular WordPress plugins and frameworks.

6. Strong problem-solving skills and attention to detail.

7. Excellent communication and teamwork skills.

8. Ability to work independently and manage multiple projects simultaneously.

9. Experience with other content management systems (CMS) is a plus.

Job Description: Software Engineering –Sr. Software Engineer

Key Responsibilities - Responsible for design, problem solving, develop, modify, debug and/or maintain software system for one or more specific modules within a large software system scope

Must have:

React JS, Java script, Jquery, JSP, Struts, Java, Spring Framework, Database

Preferred Skills/Experience:

• 7+ years of hands-on software development experience in designing and implementing complex, distributed applications.

Knowledge on front end technology is must such as React JS / Angular

• Knowledge and real time experience in Designing, Development, and Maintenance of Scalable, Distributed applications.

• Strong experience in Java, Spring Boot-based application on RDBMS (SQL Server ).

• Hands on experience with frameworks like ReactJS, AngularJS, NodeJS and designing Microservice/Event-driven architecture.

• Experience with cloud migration (AWS or Azure) and managing the development of cloud-based applications and development of APIs, web services.

• Capable of troubleshooting errors, finding root causes, resolving failures in real time.

• knowledge of Relational Databases, SQL and ORM Technologies(Hibernate, JPA, Spring Data).

• Experience with version control and source code management tools such as Git, GitHub and Bitbucket.

• Thorough understanding of Java and J2EE Internals (Class Loading, Memory Management, Transaction Management.).

• Knowledge on creation of CI/CD pipelines using Jenkins, Groovy and GitHub actions workflows.

• Knowledge on working and leading Agile/Scrum development cycles.

• Implement test cases using Junit, Mockito, Cucumber, jest

👋🏼We're Nagarro.

We are a Digital Product Engineering company that is scaling in a big way! We build products, services, and experiences that inspire, excite, and delight. We work at scale across all devices and digital mediums, and our people exist everywhere in the world (19000+ experts across 33 countries, to be exact). Our work culture is dynamic and non-hierarchical. We're looking for great new colleagues. That's where you come in.

REQUIREMENTS:

• Must Have: Salesforce Workflow
• Should have strong technical background with Java (Strong), Microservices architecture (MSA) (Strong), DevOps, AWS, Java, Cloud, Micro Services, DevOps
• Sound knowledge of project management, agile and software development practices
• Ability to communicate effectively in both technical and non-technical terms
• Well versed with PM tools essentially MS Project and MS Excel
• Experience in frontend and mobile apps
• Ability to conduct code reviews and ensure quality compliance
• Financials Management dealt with PL of various accounts
• Design and develop complex mappings, performance tuning of mappings, Process Flows
• Hands on experience on System designing, Event sourcing and message broker architecture
• Requirement gathering and analysis
• Define, understand, and analyse non-functional requirements for project
• Lead the technical team
• Should be able to compare technologies to find best fit for project requirements
• Should be able to troubleshoot complex or unusual bugs

RESPONSIBILITIES:

• Ensuring client satisfaction above all
• Showcasing a consulting mindset by acting as a solution provider rather than an order taker
• Identifying project/service stakeholders at an early stage and working with them to ensure that the deliverables are in sync with the benefits defined in the business case.
• Planning, organizing, and monitoring the project to deliver high quality business solutions.
• Defining the scope of the project/service, managing goals, risks, issues, and resources throughout the project lifecycle.
• Mentoring and managing team members, by giving constant on the job feedback, and by providing guidance
• Ensuring project quality of work meets defined governance, process standards and best practices.
• Reporting the status of all key metrics (eg: risk, scope, schedule, quality, customer satisfaction) from inception through closure
• Assisting the account management team in responding to new project requests
• Identifying opportunities in the current engagement to cross sell or up sell Nagarro’s offerings.

• Extensive experience in designing, building & supporting Azure Managed Services Operations.
• Good understanding of Azure IaaS and PaaS services (Azure VMs, App Service, VM Scale set, Storage, Web App, Function App, Logic App, SQL instance, Data factory, Key vault, API management service etc.).
• Good understanding of Azure networking, vNet, NSG, various load balancing services, VPN, Express Route and firewalls in cloud environment.
• Knowledge on Cloud Adoption Framework.
• Hands on Experience in migration of various workloads to Azure from on-prem sources like VMware, Hyper-V, Physical Servers and from other Clouds.
• Knowledge of Azure Backups and ASR (Azure Site Recovery).
• Strong Knowledge on Containerization and Orchestration (Docker, Kubernetes, AKS).
• Powershell Scripting, Azure CLI, ARM templates writing, setup automation for resources provisioning and other IaC tools like terraform, Ansible is an added advantage.
• Knowledge on Azure automation and Automation Desire State Configuration.
• Knowledge on Azure Devops or GIT Actions on CI/CD pipeline configuration.
• Strong experience in configuring, maintaining, and troubleshooting Microsoft based production systems.
• Aspire to learn and be able to pick up latest technical advances in Azure and be able to implement it.
• Certificate on Azure Administrator & Azure Architect has added advantage.

We are looking for a Developer who is proficient with Node and has at least 1-3 years of relevant experience. Your primary role will be on developing microservices, while ensuring good coding practices and architecture. You will have end to end ownership of the services you develop, to ensure it is robust and easy to maintain. You will coordinate with the rest of the team working on different layers of the infrastructure. Therefore, a commitment to collaborative problem solving, and quality product is important.

Roles and Responsibilities

• Integrating and maintaining Node micro services
• Proficient in RESTful APIs and API communications, especially to consume data from and/or push data into MongoDB for Web and mobile applications
• Proficient on modeling applications on NOSQL databases(preferably MongoDB)

Desired Candidate Profile

• Strong coding experience in Node JS.
• Should have experience with microservice architecture
• Compile and analyze data, processes, and codes to troubleshoot problems and identify areas for improvement

Nice to have:

• Some experience with queues like like Redis,SQS,etc
• Experience with cloud solutions like Lambda, Docker etc
• Experience in DevOps and related practices to improve development lifecycle, continuous delivery with high quality is an advantage.
• Deploy server/related components to staging, live environments.
• Some exposure to React Frontend implementation, deeper JS skills

Skills Required:

• Deep understanding of React.js and its fundamentals, ideally including modern features like hooks
• Excellent understanding of TypeScript/Javascript including the OOP concept and how shadow DOM and DOM work
• Experience with widely used React.js state managers like Flux/Redux
• Knowledge of RESTful APIs
• Familiarity with modern front-end build pipelines and tools like Webpack, Babel, NPM etc
• Knowledge of the overall browser rendering behaviour and measuring and optimising performance
• Strong hands-on experience with source code management systems like Git