Sales Manager

Position/Title: Senior Executive/ Assistant Manager – Billing and Cash Application

Department: Corporate Finance

Level: Full-time

Location: Mumbai

About Aeries

Aeries Technology is a Nasdaq listed (AERT) global professional services and consulting partner, with offices in the USA, India, Mexico, Singapore, and UAE. We provide Private Equities, its Portfolio Companies and mid-market companies with the right mix of deep vertical specialty, functional expertise, and the right systems & solutions to scale, optimize and transform their business operations with unique customized engagement models. Aeries is Great Place to Work certified by GPTW Institute, reflecting our commitment to fostering a positive and inclusive workplace culture for our employees.

Read about us at: https://aeriestechnology.com/careers/

Roles & Responsibilities:

·        Generate accurate and timely invoices for corporate clients based on contractual terms and pricing structures.

·        Verify billing data and ensure completeness, accuracy, and compliance with internal controls.

·        Review and resolve any discrepancies or issues related to billing data before finalizing invoices.

·        Monitor billing schedules and deadlines, ensuring invoices are processed and delivered on time.

·        Monthly revenue analysis and preparing revenue reports with summarized commentary for variation.

·        Ensuring correct recording of invoices in the ERP system.

·        Work closely with the management team and business leads for billing inputs and approvals.

Critical requirements for the role (Must-Haves)

·        MBA Finance Full time/Part time or BCom or Inter CA with strong technical knowledge.

·        5 years of post-qualification experience across Billing, Accounting, Automation, Revenue.

·        Experience of working in mid/small size IT company.

·        Excellent with Excel and Intermediate knowledge of ERP.

·        Good communication skills and team player.

The Job responsibilities of the candidate shall include but not limited to the Job Description & to perform any other tasks/functions as required by the Company.

Customer Support at Contlo

Contlo is a pioneering AI native marketing platform that empowers modern, fast-growing businesses to leverage their brand's generative AI Model for end-to-end marketing optimization. Our platform enables businesses to drive customer retention through personalised campaigns and automated customer journeys across various channels, including Email, SMS, WhatsApp, Web push, and Social media.

With Contlo's Brand AI ModelTM, businesses can orchestrate all their brand marketing activities by generating personalised marketing creatives and copies, creating behaviour-based customer segments, and auto-generating customer journeys. As the Brand AI ModelTM is utilized, it continuously learns, improving marketing outcomes and enhancing sales performance.

At Contlo, we are looking for a Customer Support Specialist to assist our customers with technical problems when using our products and services.

Customer Support Specialist responsibilities include resolving customer queries, recommending solutions and guiding product users through features and functionalities. To succeed in this role, you should be an excellent communicator who can earn our clients’ trust. You should also be familiar with help desk software.

Ultimately, you will help establish our reputation as a company that offers excellent customer support during all sales and after-sales procedures.

Responsibilities-

• ● Respond to customer queries in a timely and accurate way, via phone, email or chat
• ● Identify customer needs and help customers use specific features
• ● Analyze and report product malfunctions (for example, by testing different scenarios or
• impersonating users)
• ● Update our internal databases with information about technical issues and useful
• discussions with customers
• ● Monitor customer complaints on social media and reach out to provide assistance
• ● Share feature requests and effective workarounds with team members
• ● Inform customers about new features and functionalities
• ● Follow up with customers to ensure their technical issues are resolved
• ● Gather customer feedback and share with our Product, Sales and Marketing teams
• ● Assist in training junior Customer Support Representatives

Requirements and skills-

• ● Experience as a Customer Support Specialist or similar CS roles
• ● Familiarity with our IT SaaS industry is a must
• ● Experience using help desk software and remote support tools
• ● Understanding of how CRM systems work
• ● Excellent communication and problem-solving skills
• ● Multi-tasking abilities
• ● Patience when handling tough cases
• ● B.Tech/BCA degree 

Skills

• Excellent communication skills
• Extensive experience in IT recruitment
• Moderate experience in people operations
• Must be an innovative, self-starter with abilities in grievance handling and people management.
• Immediate Joiners preferred

Responsibilities

• Expert in sourcing profiles from job portals social platforms as per requirement.
• Excellent understanding of recruitment processes.
• Screening Resume, line-up for interview follow up.
• Approaching prospective candidates through various communication channels.
• Conduct HR Pre-screening.
• Completing documentation, taking HR interviews, salary negotiation etc.
• Coordination / Pre joining engagement with the candidates till successful on boarding.
• Building the database through References, Buddy Referral Scheme, and Head Hunting.
• Handling employee relations, disciplinary concerns, and grievance handling as per the defined guidelines/policies

We are Looking for:-

• Should have minimum of 2+ years’ experience in IT hiring.
• Excellent written and spoken English.
• Must be proactive, self-driven, and energetic.

Requirements:

 Strong development skills in Core / Advanced Java, and J2EE.

 Knowledge of Bamboo, Jira, Spring AOP, Junit, SQL query optimization and fine tuning, is a

plus.

 Strong analytical skills.

 Good in Design Patterns.

 Should have experience on JMS/Messaging and middleware like IBM MQ/Apache Kafka.

 Strong in design and technical documentation.

 Strong in Java SDK 1.8, Java SDK 11, Spring Boot (Embedded Tomcat), REST & SOAP API skills.

 Strong in Spring frameworks (MVC, IOC, Boot, Batch) and ORM framework like Hibernate.

 Hands-on experience in SQL.

 Core Java, J2EE, SOA based Web Services, RESTful Web Services, Hibernate, Spring MVC,

XSD, XML and WSDL, DB, Microservices.

 Understanding of Kafka and Netflix conductor.

 Should have worked with Maven/Gradle, JIRA/Rally, Bamboo/Jenkins/Hudson.

 Extensive development experience with Web Services (SOAP and REST).

Bandhan Mart's Pvt Ltd,

Looking for S.O's in Profiles in Vijayawada,Guntur - Indian Location

Candidate Experience / Minimum +2 years Experience in Field sale / Marketing

Candidate Qualification : Degree(Any Group)

Candidate has to re-locate in Vijayawada,Guntur Location /When Hire the job.

Machine Learning & Deep Learning – Strong

Experienced in TensorFlow, PyTorch, ONNX, Object Detection,  Pretrained Models like YOLO, SSD, Faster RCNN, etc…

Python – Strong

NumPy, Pandas, OpenCV

Problem Solving  - strong

C++ - average

        It will be good if candidate have working experience in C++ in any domain

Note :: Looking for Immediate to 30 days of Notice Period

• Building components for the company's advanced health tech platform using Java, Solr, SpringBoot, DialogFlow
• Communicating effectively in a cross-functional product development team and present ideas and solutions effectively
• Participating in technical planning and requirements gathering phases including design, code, test, troubleshoot, and document engineering software applications
• Developing the Code as per the requirements
• Working with product team and constructing the tech roadmap
• Designing, building and scaling the company's backend microservices
• Maintaining code integrity and organization
• Applying all quality requirements to make the code production ready
• Developing and deploying new features to facilitate related procedures and tools if necessary
• Developing documentation related to technical aspects and to facilitate current support, development, upgrades, or migrations
• Designing and building efficient, reusable, and reliable Java code
• Pro actively catching and fixing bugs, and providing support for the back end services
• Managing servers and infrastructure by keeping the lights on and refining the deployment architecture