Social Media Marketer

SEO Specialist Job Description

Position Overview

We are seeking an experienced SEO Specialist to develop and implement comprehensive search engine optimization strategies that drive organic traffic and improve our online visibility. The ideal candidate will have a proven track record of improving search rankings, analyzing competitor strategies, and leading SEO initiatives across technical, on-page, and off-page dimensions.

Key Responsibilities

• SEO Strategy Development: Create and execute comprehensive SEO strategies aligned with business objectives
• Competitor Analysis: Conduct a thorough competitive analysis to identify opportunities and threats in the search landscape
• Technical SEO: Perform website audits, identify issues, and implement solutions for crawlability, indexability, site speed, and mobile optimization
• On-Page SEO: Optimize webpage elements including meta tags, content structure, internal linking, and keyword implementation
• Link Building: Develop and execute effective backlink acquisition strategies to improve domain authority
• Website Launch Planning: Create and implement SEO-focused launch plans for new websites and major redesigns
• Content Optimization: Collaborate with content teams to ensure all materials align with SEO best practices
• Team Leadership: Manage, mentor, and develop SEO team members to achieve departmental goals
• Performance Tracking: Monitor SEO performance using Google Analytics, Google Search Console, Data Studio, and other reporting tools
• Stakeholder Communication: Clearly communicate SEO strategies, progress, and results to leadership and cross-functional teams
• Ownership: Take full responsibility for SEO outcomes and continuously seek improvement opportunities

Requirements

• 5+ years of experience in SEO with demonstrable results
• Strong knowledge of technical SEO principles and best practices
• Experience with SEO tools (SEMrush, Ahrefs, Screaming Frog, etc.)
• Proficiency in Google Analytics, Google Search Console, and Data Studio
• Excellent analytical skills with the ability to interpret data and make strategic recommendations
• Strong written and verbal communication skills
• Experience managing SEO teams preferred
• Knowledge of HTML, CSS, and basic web development concepts
• Up-to-date with the latest SEO trends and algorithm updates
• Bachelor's or Master's degree in Marketing, Communications, or related field (or equivalent experience)

Success Metrics

• Improvement in organic search rankings for target keywords
• Growth in organic search traffic and conversions
• Enhancement in technical SEO metrics (site speed, mobile usability, crawlability)
• Quality and quantity of acquired backlinks
• Effectiveness of SEO team management and development

Good to Have

• Strong understanding of recruitment funnel strategies and the role of SEO in enhancing candidate acquisition.
• Proficient in lead generation tactics tailored for B2B HR, BPO, BPM and staffing service providers.
• Demonstrated experience in optimizing SEO strategies for BPO/BPM offerings, including customer support, technical support, data processing, and finance & accounting services.
• Skilled in developing keyword targeting and content strategies for global outsourcing audiences across regions such as the US, UK, and APAC.
• Familiar with SEO performance tracking for multilingual and geo-targeted service pages, common within BPO/BPM sectors.
• Proven track record of supporting SEO-driven lead generation campaigns in highly competitive outsourcing markets.
• Experienced in collaborating with marketing teams in BPO/BPM organizations to drive client acquisition through organic search initiatives.
• 
  

The Salesforce Business Analyst serves as the bridge between business needs and Salesforce solutions, ensuring that the platform aligns with organizational goals and drives efficiency. This role involves gathering and analyzing business requirements, optimizing Salesforce processes, and collaborating with stakeholders to enhance system functionality.

Essential Duties and Responsibilities:

User Management and Support

1. Create, manage, and deactivate user accounts, roles, and permissions.
2. Manage system permissions and access levels to protect sensitive information.
3. Develop and maintain reports and dashboards as needed.
4. Provide ongoing support to sales teams, including troubleshooting issues and answering user questions.
5. Collaborate with IT to monitor system usage and user activity to ensure compliance and data integrity.

System Maintenance, Upgrades & Testing

1. Monitor Salesforce releases and assess impact on the sales organization.
2. Contribute to the Salesforce product roadmap by identifying sales-specific needs and improvements.
3. Develop test plans and test cases to validate Salesforce changes and enhancements.
4. Conduct user acceptance testing (UAT) and troubleshoot issues before deployment.
5. Ensure smooth deployment of new Salesforce features and updates.

Training and Documentation

1. Develop training and best practices for sales teams on Salesforce functionality.
2. Collaborate with Sales Enablement on training needs for “Selling Smarter” sessions.
3. Create and maintain process documentation, configurations and user guides.
4. Serve as the primary contact for Salesforce-related questions.

Cross-Functional Collaboration

1. Collaborate with Commercial Operations Teams to align system capabilities with business goals.
2. Participate in cross-functional projects, including system integrations and new functionality releases.

Requirement Gathering and Analysis

1. Document and analyze business requirements related to sales processes and Salesforce functionality.
2. Translate business needs into detailed user stories, use cases, and functional requirements.

COMPANY DESCRIPTION : 

NNIIT is a pioneering Edtech start-up with the goal of empowering individuals in the digital age. We are actively seeking talented individuals to join our dynamic team in Hyderabad. If you meet the qualifications and are passionate about making an impact in the Ed-tech sector, keep reading!

JOB DESCRIPTION :

Company: NNIIT (On-Roll)

Salary: 20000K per month + Travelling allowance

Job Location: Hyderabad (On site)

ROLE DESCRIPTION :

This is a part-time remote role for an Offline Teacher. The teacher will be responsible for lesson planning, communication with students and parents, education and curriculum development, and teaching. The teacher will work remotely with students in grades 6-12 and provide them with one-on-one support to ensure their success.

QUALIFICATIONS :

• Experience in lesson planning and curriculum development
• Strong communication skills to effectively communicate with students and parents
• Experience in the education field and a passion for teaching
• Ability to work independently and remotely
• Bachelor's degree in Education or related field
• Additional qualifications in teaching, such as a teaching certification, is a plus.

ADDITIONAL INFORMATION :

Industry: E-Learning Providers

Employment Type: Part-Time

Job Functions: Offline Teaching , Mainly for NEET & JEE MAINS

Candidate Profile

• Minimum 2+ years of experience.
• Should have worked with Product based company for a minimum 2+ yrs 
• Strong background in Microsoft Technologies and SDLC concepts. Should have experience in below technologies:
• Microsoft .Net (ASP.NET & ASP .NET CORE)
• C#, JavaScript, CSS, JQuery /, Typescript
• Knowledge on Node Js
• MVC and WebAPI
• MS SQL Server management Studio (SSMS) to develop database objects such as Stored Procedures, Functions, views, triggers, constraints etc. and look for performance tuning and Exception handling for these components
• Good to have: Understanding of MS Excel VBA /MS-access/ macro codes

• Proven work experience as a Front-end developer
• Hands on experience with markup languages
• Experience with JavaScript, CSS and jQuery
• Familiarity with browser testing and debugging
• In-depth understanding of the entire web development process (design, development and deployment)
• Understanding of layout aesthetics
• Knowledge of SEO principles
• Familiarity with software like Adobe Suite, Photoshop and content management systems
• An ability to perform well in a fast-paced environment
• Excellent analytical and multitasking skills
• BSc degree in Computer Science or relevant field

Call Reception and Ticket Logging: Responsible for:

• Ensuring calls are answered professionally
• Ensuring that the relevant information is collected from the customer
• Ensuring that the correct level of priority is agreed with the customer
• The company reference number is provided to customer and customer reference number, where applicable is supplied to the Company
• Ensuring that the ticket is assigned to the correct engineer
• Ensuring that the engineer is aware that there is a new ticket assigned to their queue

SLA Management: Responsible for:

• Ensuring that appropriate attention is paid to P1s
• TPMs engaged immediately for engineer dispatch to the site where applicable
• The customer is forwarded to an engineer for a possible remote fix
• Ensuring that all tickets are managed in line with SLAs

Jeopardy Management: Responsible for:

• Ensuring that the ticket is managed in line with Company’s jeopardy management process

Escalation Management: Responsible for:

• Ensuring that the ticket is escalated appropriately in line with Company’s escalation process
• Provide 1st line escalation to customers and channels (referring to Jeopardy and Escalation Manager)
• Provide 1st line escalation into TPM (referring to Jeopardy and Escalation Manager)
• Responsible for advising Service Centre Manager of any missing information in the knowledge database

Communication Responsible for:

• Customer Communication
• Ensuring that the customer is updated regularly throughout the duration of the ticket
• Ensuring the quality of ticket input is of a high standard
• Ensuring that key internal contacts are advised of any issues
• Responsible for reading, understanding, and complying with Company’s Information Security policies.

FORMAL EDUCATION AND TRAINING

• Educated to an A-level minimum, with higher education qualification (degree or equivalent preferred). Alternatively, relevant and proven Industry experience would be accepted
• Industry or relevant business qualifications and accreditations would be desirable
• Proficiency involved in working in the service industry, with particular emphasis placed on customer focus issues.
• Ability to form close working relationships with the customer community, sub-contractors
• Excellent client-facing communications skills
• A Self-motivated team player with excellent interpersonal skills
• An outgoing individual willing to participate as part of a small and flexible team
• in European languages would be an advantage
• ITIL Foundation / ITIL v3 Foundation
• Overall telecommunications knowledge with an appreciation of the Nortel / Avaya / Genesys / AWS Product Set

Key skills & Experience

• An experienced Communications professional with a broad background in telecommunications at an operational level.
• Recognition of the issues

KEY COMPETENCIES

• Customer Focused
• Relationship Building and Maintenance
• Decision-Making Ability
• Inspiring Communicator
• Initiating Action
• Personal Responsibility