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Job Title: Customer Support Executive
Location: HSR, Bangalore
Work Mode: In-office (6 days a week)
Shift: Rotational Shifts Week-off: Rotational
About the Role:
We are looking for a proactive and empathetic Customer Support Executive to join our team. You will be the first point of contact for our customers, ensuring prompt, professional, and effective resolution to their queries, complaints, and requests across multiple channels.
Key Responsibilities
● Handle inbound and outbound customer calls, emails, and chat queries.
● Provide accurate information about products/services and resolve issues within defined SLAs.
● Escalate unresolved issues to the appropriate department and follow up until closure.
● Maintain detailed records of customer interactions in the CRM system.
● Coordinate with cross-functional teams to ensure seamless customer experience.
● Meet daily/weekly performance
Tranzact is a a cloud-based B2B Business platform for Indian Manufacturing & Trading SME's. TranZact brings different teams of SMEs on a single platform where they can collaborate efficiently to manage their entire business.
Responsibilities:
● Making conversation with the prospective SME business owners and moving them to a
product demonstration
● Develop and maintain effective relationships with all key stakeholders of the company.
● Collaborate with all internal and external teams and perform troubleshooting on all client
issues and ensure timely resolution.
● Close sales with qualified leads to generate new business and ensure the client’s needs
are met
● Encourage potential clients to buy premium products and close the best possible deal
● Build customer relationships with existing clients by reaching out via phone calls, emails,
or other forms of communication to increase the likelihood of them using our services
again
● Track sales cycle progress on a monthly and quarterly basis to make sure customer
acquisition goals are met
● Showcase the company’s strengths and highlight our brand by talking exclusively about
the characteristics that make our organization unique.
What do I need?
● MBA graduates preferred
● 2+ years of relevant experience as a business development executive
● Strong problem identification and objections resolution skills
● Tech-savvy with the ability to make complex technical matters easy- to understand even
for non-technical people
● Excellent phone and cold calling skills.
● Excellent verbal and written communication skills
● Ability to multitask, prioritize, and manage time effectively
● Experience of working in a fast-growing unstructured startup environment
● In-depth experience of market research in SME SaaS-tech or SMB segments is
preferred
What happens after I apply?
1. Quick phone call to learn about your experience and why you want to work at Tranzact.
2. Interview rounds with the founders and marketing team.
3. There might be optional rounds customized to your experience.
We aim to close the end-to-end process within 3 days of giving you a phone call.
Are you a natural sales person with a talent for closing deals over the phone? If so, we want to join you to our international voice process outbound sales team and take your career to new heights! We're seeking enthusiastic sales professionals who are ready to connect with customers around the world and drive results.
Position: International Voice Process Outbound Sales Representative
Location: #105 first floor Ashoka Bhopal chambers, SP road Begumpet Hyderabad Telangana 500003
Responsibilities:
-Conduct outbound calls to prospective customers across international markets.
-Engage with decision-makers to understand their needs and present tailored solutions.
-Build and maintain strong relationships with clients through effective communication and follow-up.
-Make outbound calls to prospective customers to generate new sales leads
- Qualify leads and schedule appointments for the Verification Team
- Meet and exceed weekly and monthly sales targets
- Build and maintain strong customer relationships
Requirements:
Minimum of 1-2 years of experience in International Telemarketing or inside sales
Excellent communication and Interpersonal skills
Strong sales skills and a proven track record of meeting or exceeding sales targets
Ability to work independently and as part of a team
Strong organizational and time-management skills
Job Description: Senior Talent Acquisition Specialist (Non-IT)
Position Overview: The Senior Talent Acquisition Specialist (Non-IT) plays a crucial role in sourcing, attracting, and selecting qualified candidates for various non-information technology (IT) positions within the organization. This role involves collaborating with hiring managers, understanding their staffing needs, and executing recruitment strategies to ensure the acquisition of top-tier talent across different departments and functions.
Key Responsibilities:
1. Recruitment Strategy Development:
- Work closely with hiring managers and department heads to understand their staffing needs, job requirements, and team dynamics.
- Develop comprehensive recruitment strategies for various non-IT roles, considering different sourcing channels and candidate pools.
2. Sourcing and Candidate Identification:
- Utilize various sourcing methods such as job boards, social media, networking events, referrals, and direct sourcing to identify potential candidates.
- Conduct market research to stay updated on industry trends, salary benchmarks, and competitor practices.
3. Candidate Screening and Assessment:
- Review resumes and applications to identify candidates who meet the job requirements and organizational culture fit.
- Conduct initial phone screenings and interviews to assess candidates' qualifications, motivations, and alignment with company values.
4. Interview Coordination:
- Coordinate and schedule interviews between candidates and hiring teams.
- Provide guidance and support to hiring managers in conducting effective interviews, including developing interview questions and evaluation criteria.
5. Candidate Relationship Management:
- Maintain regular communication with candidates throughout the recruitment process, keeping them informed about their application status.
- Provide a positive candidate experience by addressing questions, concerns, and feedback promptly.
6. Employer Branding:
- Represent the organization in a positive and professional manner, both online and offline.
- Participate in employer branding initiatives to enhance the company's reputation as an employer of choice.
7. Offer Management and Negotiation:
- Extend job offers to selected candidates and negotiate compensation packages within established guidelines.
- Collaborate with HR and legal teams to ensure the accuracy and compliance of employment offers and related documentation.
8. Data and Reporting:
- Maintain accurate and up-to-date records of candidate interactions and recruitment activities in the applicant tracking system (ATS).
- Generate recruitment metrics and reports to analyze the effectiveness of sourcing strategies and identify areas for improvement.
9. Collaboration and Continuous Improvement:
- Collaborate with cross-functional teams, including HR, hiring managers, and senior leadership, to align recruitment efforts with overall business goals.
- Stay updated on industry best practices and emerging recruitment trends to continuously improve the talent acquisition process.
Qualifications and Requirements:
- Bachelor's degree in Human Resources, Business Administration, or a related field (or equivalent experience).
- Proven experience as a Talent Acquisition Specialist or Recruiter, preferably in non-IT sectors.
- Strong understanding of recruitment processes, techniques, and tools.
- Excellent communication and interpersonal skills.
- Familiarity with applicant tracking systems (ATS) and other recruitment software.
- Ability to handle multiple priorities and work in a fast-paced environment.
- High level of professionalism, ethics, and integrity.
Targets Vs Scope of Work
-Willing to work on Targets Weekly 9 Interviews & 2 Joiner’s per week is must.
-Should be able to work aggressively on Hiring Relevant Right Fit candidates only.
-Should be able to get Right Fit Skilled best Talent for the positions given to work on.
-You should be 100% Talent Acquisition profile only we don’t need Operations or HRBP role person to work in HR Talent Acquisition profiles.
-
IF YOU ARE WORKING ON Talent Acquisition profile & Willing to work in same then only apply with us.
JD of GC/BDE/Sr BDE- Inside Sales.
Company Name- uFaber Edutech Pvt Ltd.
Shift Timing/ Day- 10:30am-7:30pm/ Mon-Sat working.
Website: www.ufaber.com
Who are we-
uFaber is a well-funded Edutech startup, founded by serial entrepreneurs from IIT Bombay to change the way we learn. We sell high-quality online courses on a variety of topics, from exam preparation to certifications.
Role and Responsibilities-
- Dialing 50-80+ calls and counseling students who have enquired about the product/ services.
- Scheduling free demo lectures for the students.
- Doing post demo calls and closing sales.
- Maintaining a pipeline of all sales administration using CRM software.
- Work on targets and under pressure as this is a hardcore sales profile.
- Flexible to work on additional days and hours.
What we offer you-
- A salary that you can't get in your current company.
- Incentives and perks that you can't imagine.
- A work culture that doesn't feel like work.
Customer Success Executive Responsibilities:
- Visit & Manage client site.
- Sustain business growth and profitability by maximizing value.
- Provide assistance for using our product properly.
- Hold product demonstrations for customers.
- Verify whether the process is functioning properly.
- Handle and resolve customer requests and complaints.
- Minimize customer churn.
Customer Success Executive Requirements:
- Communications or marketing degree.
- Highly organized and able to multi-task.
- Self-driven and proactive nature.
- Excellent communication and interpersonal skills.
- Demonstrate leadership qualities.
- High computer literacy and ability to learn new software.
- Knowledge of customer success processes.
- Experience in document creation.
- Patient and active listener.
- Passion for service.
Why work for Flowace?
- Opportunity to grow the product 100x as the product is of world-class standards
- Freedom and flexibility to be a real leader, to ideate and implement strategies in real-time, without wasting time waiting for approvals
- Very healthy work environment and work-life balance
- Extremely collaborative and helpful team members to work with
- Employee engagement programs such as Fun Fridays, Wellness, and Community Building
- 5 days of hungry hustling and 2 days of absolute rejuvenation every week
- Once the DNA of Flowace goes into the blood, it will serve the candidate very well for his/her entire career and life, irrespective of how long he/she works at Flowace
Company Website - https://flowace.in/" target="_blank">https://flowace.in/
Excelsior Engineering Solutions is looking for a SALES EXECUTIVE (ROOFTOP).
WHO WE ARE
Excelsior Engineering Solutions is a Design, Engineering and Consultancy Company, which delivers solar turnkey engineering solutions to all IPPs, Developers, EPCs and System Integrators.
Since its inception in 2014, EES has successfully serviced over 3,000MW of solar projects across India and internationally in Afghanistan, Vietnam and the Philippines. EES is a technical service provider and gives Design-Engineering, Owner’s Engineering, Lender’s Independent Engineering, Plant Audit and Project Management Consultancy services to various lifecycle of solar projects. EES is one of the few companies that offer such diverse services in the solar power sector.
COMPANY WEBSITE: http://www.excleng.com/">www.excleng.com
JOB DETAILS
- Position: Sales Executive (Rooftop)
- Reporting To: Founder of the company
- Employment Type: Permanent/Full Time
- Location: Navi Mumbai
KEY RESPONSIBILITIES
- Gain a comprehensive knowledge of our services and company profile to address the concerns of prospective clients.
- Place phone calls to potential clients from our readily available database.
- Market research and continuous lead generation via different sources will be an added advantage.
- To identify potential prospects for solar projects in the residential, commercial & industrial segments.
- Convert 5 to 10 sales leads per day into online or physical meetings.
- Set appointments with prospective customers based on our associates’ schedules.
- Addressing clients' uncertainties, grievances, and suggestions on time.
- Refer customer complaints to the manager for quality control.
- Communicate respectfully and politely with potential customers at all times.
- Maintaining the database of the customers regularly.
CANDIDATE’S SKILLS & EXPERIENCE
- Minimum 2 years work experience as a Telecaller, Telemarketer, or a similar role in the Sales Department.
- Excellent phone manner and articulation.
- Ability to tolerate stress and pressure.
- Excellent verbal and written communication skills in English, Hindi and Marathi.
- Good networking skills.
- Must be an excellent team player with good inter-personnel skills.
- Highly organized and detail-oriented.
TALENT HUNT PROCESS
- Preliminary Interview: First round of interviews will be conducted by company HR who will be responsible for the screening process.
- Technical Interview: Technical head will analyze the candidate on domain knowledge over a phone call or In-person considering the situation.
- Closure Interview: Final round of interviews will be conducted by HR to discuss remuneration and other terms & conditions.
- Accurate Database Management, daily updating, and weekly reporting.
- Extracting correct contact details of brand owners from target segments.
- Generating more leads through growth hacking solutions.
2. Business Development:
- Vetting the leads and focusing efforts on the biggest opportunities.
- Growing, Calling, Mailing & Converting inbound leads.
- Negotiating win-win deals - Maintain relationships with clients and fulfil their needs effectively.
- Create proposals, agreements, portfolio as per requirement and update monthly.
- Setting, attending, and presenting at meetings.
- On-Boarding clients and communicating the client briefs to the internal team (Focus sheet).
3. Internal Relations (Optional):
- Understanding the various issues in an organisation (Process, Relations) and resolving them.
- Analysing gaps and developing policies with the core team.
- Performance monitoring or preparing performance reports.
- Production Co-ordination.

Company is more inot PVC sheets and Acrylic sheets etc.
Someone who is having experience in field sales.
Work from office /Location - Goregaon East.
Designation- Business Development Manager.
Salary Negotiable as per experience .
Need immediate joiners.




