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Job description – Sales & Partnerships

The goal of the role is to start and run the off-line Business Development function, to drive the company’s growth and brand presence. This is a new company function, giving you the opportunity to break new ground for the brand and be a driving force for the company’s success.

Responsibilities:

• Create and maintain a database of existing and new clients with complete details for e.g. City, Size bought, spending attributes, etc. 
• Actively reaching out to existing customers.
• To provide great customer service by sending recommendations based on customer’s size, preference and design styles
• To build strong rapport with customers to achieve sales target
• Maintain continuous relationships with existing clients, at our Store, via what’s app and email
• Achieve monthly sales targets
• Dealing with customer complaints and suggesting solutions
• Taking full ownership from beginning to the end of the direct to customer sales partnership cycle.
• Build and keep long-term relationships with customers.
• Represent the company at exhibitions and events.
• Create and share performance & sales reports with the founder
• Analyzing sales date and patterns and adapting sales strategy
• Develop a deep understanding of the product USP’s and integrate them across various content avenues to increase sales.
• Come up with extraordinary Advert ideas that convert sales
• Drive revenue growth objectives
• Lead generation through new business and existing, retained clients.
• Develop, implement, and manage a thorough and consistent process with appropriate metrics for pipeline management?
• Be on top of relevant market trends, client needs, expectations and opportunities as well as shifts in the competitive landscape.
• Create new partnerships across India with offline stores based on brand positioning – more offline marketing?
• Conceive of and execute innovative partnership ideas. – marketing?

Ideal candidate

• 2+ years’ experience in Business Development, B2C Sales, Marketing or similar roles.
• A proven track record of winning new business to deliver growth.
• Possess a strong designer ladies fashion flare and passion
• Display a driven mentality and be able to tell us how you achieve your targets.
• A strong brand and product sensibility.
• Strong communication skills to build relationships with customers, a variety of partners and clients.
• A degree in Business, Sales, Marketing, or a related field 
• A background in eCommerce, Luxury, Fashion or other creative industries is ideal

About ITLH:

ITLH is an Ed-Tech organization backed by an IT company- Centillion based in India and Singapore. ITLH aims at bridging the gap between knowledge and opportunities by helping students build their skill sets via practical learning on live projects and classroom training. For the last 5 years we have enrolled 4000 students for the program and have been successfully placed in several MNC's.

How will we help you grow?

By joining ITLH, you will be part of an ever-growing organization that is redefining learning and helping young students to be industry ready. We believe in a healthy and growing working culture that you would love to be a part of. Join us if you feel you have the required skills and desire to be a part of our team and create an impact and reach new heights globally.

Responsibilities :

• Responsible for reaching out to prospective students and persuading them to purchase the courses.

• Timely addressing the queries and suggestions by students and acting on it on the quick TAT.

• Adhering strictly to the sales calls SLA’s.

• Execution of preset SOPs for the team that you are responsible for

• Collecting feedback from students & stakeholders for successful planning and execution for future

• Coordination between teams to provide swift resolution to prospective students

• Monitor the overall program health, Daily and weekly active users. Plan and execute campaigns to improve engagement.

• Recording all successful and unsuccessful attempts to close sales.

• Attending regular team meetings to clarify progress and performance-related expectations.

• Coordinating with the TL to come up with new offerings to increase revenue from existing accounts

• Conducting each of your functions with the utmost respect, regardless of other dispositions.

Requirements :

• Tolerance for ambiguity: A get-it-done rather than a wait-for-perfection' approach. A good bad answer is better than no answer at all.

• Iterative problem-solving: which means understanding problems clearly, and rapidly iterating on creative and implementable solutions

Good to have skills:

• Tech understanding/inclination

• Existing network/relationships in target group

Designation: Associate Center Manager

Description

The Operations function at Cultfit is responsible for driving in-center sales, customer experience,

inventory management, customer troubleshooting and people management.

Key responsibilities 

1. Sales:

- Responsible for promoting and selling memberships to potential new clients - Walk-ins/Trials

-Responsible for achieving target by driving conversion

-Responsible for Upselling

-Should maintain record of every interaction with new user

-Should enter all details of customers, walks ins on internal tools

2. Operations:

-Managing center experience and incremental enhancements

-Timely Opening and Closing of the center

-Inventory management: Ensure inventory of essentials, supplies and equipment, responsible for

both stocking and re-ordering (first-aid, stationary, water, towels etc.)

-Managing classes and workouts

-Ensuring punctuality of trainers and classes

-Handle issues with respect to attendance, equipment and space availability

-Customer interactions and troubleshooting

-Interact with walk-ins and prospective clients

-Improving member attendance through meet and greet, familiarity building and creating a

welcoming atmosphere

-Take feedback from members and partners about classes and document the same

-Handle issues that may lead to consumer experience during or pre/post class-Center facility audits and inputs

-Ensure that we do daily audits of the center and facility including all supplies and essentials

-After 12 Months of consistent performance, Consultant shall be eligible for a conversion to Full

Time employment.

Desired Background

-A Bachelor’s degree

-0-2 years of work experience

-Passion for fitness and healthy living

-People management skills

-Good Communication skills (Proficiency in English)

-Customer centrism

-Positive attitude

-Ability to resolve conflict