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• The preparation of the companies QA manual control and supervision of all amendments and revisions
• Control and the distribution of all the companies quality documentation
• Monitor all quality related activities on the project
• Perform all internal and external audits on behalf of the companies management
• Verify contractor quality requirements are specified to vendors and contractor documentation submittals.
• Attend all pre-bid meetings and coordinate all project requirements with the project bidders.
• Attend client quality management meetings
• The preparation and control of project quality system management documentation prior to project commencement.
• Review quality inspection personnel qualifications and training requirements
• Monitor the disposition of all issued nonconformance reports.
• Monitor the progress and effectiveness of the project quality management system. Recommend and implement improvements when required.
• Coordinate all QA/QC activities with the site QC manager
• Coordinate all QA/QC activities with the site QA/QC procurement manager
• Coordinate all quality related correspondence with the customers representatives.
• Monitor statistical method reporting.
• Action and close all customer complaints
• Control all achieve documentation upon the completion of the project.

Job Title         : Buyer Experience

Website          : https://www.truva.in/

Linkedin          : https://www.linkedin.com/company/truvahomes/people/

Location         : Mumbai (Supreme Business Park)

Working days  : 6 days per week from office

Please go through the company website and let me know if you need more information. I would be happy to assist you with the additional details.

About us:

Founded in 2023, by IIT and Stanford GSB alumni, Truva aims to build the most delightful and trustworthy home buying experience in India (akin to Spinny for Homes). Their comprehensive home buying platform, enables the buyer journey end to end, right from discovery of renovated houses and arranging home visits, to ensuring all legal and financial support. Their offering has enabled them to build the company profitably from Day 1 and raise from marquee investors.

Why This Role

At Truva, we’re not looking for someone who can just sell homes, but someone who can turn one of life’s most stressful processes (buying a home) into a delightful, trustworthy journey. As a Buyer Experience Architect, you will work at the intersection of sales, growth and product experience, to build customer relationships, design systems to enhance our reach and experience, and drive revenue growth.

Your Impact will include:

● Shaping the future of home buying and selling, in a fast paced startup.

● Owning outcomes: From first click to final handshake, you’ll design and drive the buyer journey.

● Working at the intersection of sales, growth and customer experience.

 What You’ll Own

● Building Tru(va)ly Incredible Customer Relationships: Build and maintain strong relationships with clients, understand their needs, conduct personalized property visits, deliver data-driven insights (e.g., ROI projections, legal clarity), and guide buyers through seamless transactions!

● Managing end-to-end Property Lifecycles: Manage the end-to-end sales cycle for Truva’s curated properties, from listing optimization to negotiating & closing deals.

● Expanding the Truva Buyer Community: Join forces with the growth team on experiments and ideas to expand our buyer community, whether it is hosting Open Houses or fun social media campaigns..

● Enhancing Buyer Experience: Work closely with product team to convert buyer pain points into highlight features (think digital walkthroughs or home comparison tools)

 We’re looking for you if you:

● Speak empathy and data fluently. You know when to send a handwritten note vs. a pricing algorithm.

● Have hustled in sales/BD but hated the grind of transactional relationships.

● Geek out on psychology as much as spreadsheets.

● You are a learner at heart - whenever you find an area of growth, you start thinking about how to improve.

● Thrive in chaos. Yesterday’s “impossible” is today’s to-do list.

● Have 1+ years of experience and proven track record in a customer facing role (hospitality, sales, customer experience or success, or even HR!)

Thanks 

About the Role:

We are looking for a highly motivated Sales Growth Associate to join our sales team in Andheri, Mumbai. This is an exciting opportunity for someone with a passion for sales and strong communication skills. In this role, you will be responsible for conducting cold calls to prospective clients, generating interest in our software products, and scheduling virtual meetings for further engagement.

Key Responsibilities:

● Cold Calling: Conduct outbound cold calls to potential clients, focusing on introducing our software products/services and generating interest.

● Lead Qualification: Identify and qualify leads based on their needs, challenges, and potential fit for our solutions.

● Schedule Virtual Meetings: Set up virtual meetings (via Zoom, Microsoft Teams, etc.) between potential clients and the sales team for detailed product presentations and further discussions.

● Follow-Up: Follow up with prospects who have shown interest but have not yet committed to meetings, ensuring consistent engagement and moving prospects through the sales pipeline.

● Collaboration: Work closely with the sales team to share insights, pass on qualified leads, and ensure smooth transitions from initial contact to sales conversion.

● Sales Performance: Meet and exceed daily/weekly call targets, meeting quotas for virtual meetings scheduled and leads converted.

● Product Knowledge: Gain a strong understanding of our software products to effectively communicate their value to prospects.

● Reporting: Report regularly on activity, including calls made, meetings scheduled, and overall sales progress.

Skills & Qualifications:

● Minimum 1 year of work experience in sales, telecalling, or a similar role. Software sales experience is a plus.

● Excellent communication skills, with the ability to build rapport and engage with prospects over the phone.

● Goal-oriented and self-motivated, with a strong desire to succeed in sales.

● Comfortable using virtual meeting platforms (Zoom, Microsoft Teams, Google Meet) to schedule and manage meetings.

● Ability to work effectively in a fast-paced, target-driven environment.

● Positive attitude, strong work ethic, and a passion for sales.

Preferred Qualifications:

● Experience in software sales or selling tech-related solutions.

● Familiarity with the sales cycle and working closely with teams to achieve sales targets.

● Previous experience with cold calling and lead generation.

Location - Mumbai

Company Profile - https://www.pazago.com/

Pazago LinkedIn - Pazago: Overview | LinkedIn

Job Title: Back Office Associate / Back Office Support

Job Description:

The Back Office Associate is responsible for performing administrative, clerical, and support tasks that ensure the efficient operation of the business. The role typically involves managing data, maintaining records, and assisting front office teams with processing transactions, and orders, or handling customer-related tasks indirectly.

Key Responsibilities:

1. Data Entry and Management:

• Accurately input and update data into databases or systems.
• Ensure data integrity and address any discrepancies or errors in records.
• Maintain and update records, files, and documents as required.

1. Verification Support:

• Process and manage documents such as invoices, orders, contracts, and forms.
• Organize and maintain electronic and physical files for easy retrieval.

1. Report Generation:

• Prepare and assist in the preparation of reports on business performance, financials, and operations.
• Analyse data and generate insights for better decision-making by the management team.

1. Compliance and Documentation:

• Ensure compliance with company policies, procedures, and regulations.
• Assist in preparing and maintaining documentation for audits or inspections.

5.     Handling Incoming Customer Calls/Requests:

• Answer incoming customer calls in a professional and friendly manner.
• Respond to customer inquiries, complaints, or requests regarding products, services, or company policies.
• Provide detailed and accurate information about products, services, or account status.
• Assist customers with technical issues, troubleshooting, or system-related problems.

Skills and Qualifications:

• Education: High school diploma or equivalent; associate’s or bachelor’s degree preferred, depending on the role.
• Experience: Previous experience 1 Years – 2 Years
• Technical Skills: Proficiency in MS Office Suite and other office tools.
• Attention to Detail: Ability to accurately process and maintain records.
• Organization: Strong organizational skills with the ability to multitask and meet deadlines.
• Communication: Good written and verbal communication skills for internal coordination.
• Problem Solving: Ability to identify issues and take appropriate actions to resolve them.

Zycus is looking to hire BE / MBA 2022 – 23 graduates as Product Technical Analyst and is organizing a Walk-In drive on 02nd  September, 2023 at our office in Mumbai, Seepz, Andheri East.

In this role, you will be part of a US Delivery Team and work with our global customers in supporting our AI-driven procurement solution and serve as a subject matter expert on Zycus Procurement Performance and Spend Analytics application.

As a Product Technical Analyst at Zycus, you will:

• Serve as Product Technical Analyst on Zycus Procurement Applications (Source to Pay)
• Work on all aspects of Zycus Support Desk and be the first point of Contact for Customers having queries/ issues related to Zycus products & be available on email/ chat/ call mediums for the Customer concerns
• Work with the Technical Account Management Team to ensure deliverables are on-time, increase efficiency and resolve issues for customers by coordinating with multiple Teams from Zycus & Customer side to achieve Customer Satisfaction
•  Participate and contribute to best practices (tools/process), knowledge sharing & find ways to automate and ideate new things to enhance Customer experience, reduce manual efforts and suggest new processes
•  Work with customers and internal stakeholders while participating and facilitating testing including User Acceptance Testing
• Evaluate and suggest innovative solutions and workarounds for customer requirements
• Work efficiently on, Zycus products configuration, Incident Management Tools, MS-Excel, etc.
• Provide strong technical understanding of Zycus product with the ability to discuss and demonstrate the Zycus Solution and how it may be configured to meet a customer’s business needs.

• Education: MBA/Engineering Graduate (B.E./B.Tech) in Computer Science/ Chemical/Mechanical/Electronics/IT
• Experience Level: 0-1 years
• Strong written and verbal communication skills
• Willingness to work 24*7  shifts .
• Flexible, enthusiastic approach to work including a strong desire to learn new tools & techniques to solve business problems.
• Ability to collaborate with various internal and external stakeholders
• Ability to learn, execute and excel. Multitask and work with priorities

Salary Range: INR 4,50,000 to INR 5,00,000

Walk In Drive Date: 02nd September, 2023

Time: 10:000 AM to 4:00 PM

Venue:

Zycus Infotech Pvt Ltd.

Plot No GJ-07, SEEPZ++, SEEPZ, MIDC, Andheri East, Mumbai MH 400096.

Note:

1. Candidates need to apply for the job online before the Walk-in (https://zycus.skillate.com/jobs/54683)

2. Carry your resume, 1 color passport size photograph and Aadhar Card copy along with the original

3. Our office is in a high-security zone, and you will need a gatepass therefore candidates are requested to reach SEEPZ, Gate no -3 and call our reception for a Gate Pass on this number – Contact detai: (https://zycus.skillate.com/jobs/54683)

Five Reasons Why You Should Join Zycus

1. Industry Recognized Leader: Zycus is recognized by Gartner (world’s leading market research analyst) as a  Leader in Procurement Software Suites. Zycus is also recognized as a Customer First Organization by Gartner.  Zycus's Procure to Pay Suite Scores 4.5 out of 5 ratings in Gartner Peer Insights for Procure-to-Pay Suites.

2. Pioneer in Cognitive Procurement: Zycus is a pioneer in Cognitive Procurement software and has been a trusted partner of choice for large global enterprises

3. Fast Growing: Growing Region at the rate of 30% Y-o-Y

4. Global Enterprise Customers: Work with Large Enterprise Customers globally to drive Complex Global Implementation on the value framework of Zycus

5. AI Product Suite: Steer next gen cognitive product suite offering

Zycus is a pioneer in Cognitive Procurement software and has been a  trusted partner of choice for large global enterprises for two decades.  Zycus has been consistently recognized by Gartner, Forrester, and other analysts for its Source to Pay integrated suite. Zycus powers its S2P  software with the revolutionary Merlin AI Suite. Merlin AI takes over the tactical tasks and empowers procurement and AP officers to focus on strategic projects; offers data-driven actionable insights for quicker  and smarter decisions, and its conversational AI offers a B2C type user-experience to the end-users.

Zycus helps enterprises drive real savings, reduce risks, and boost compliance, and its seamless, intuitive, and easy-to-use user interface ensures high  adoption and value across the organization.

Start your #CognitiveProcurement journey with us, as you are #MeantforMore

Hiring business development executive who is ready to partner with corporates. Should have good communication skills.

About Company

Our client is one of India's finest luxury real estate brands. Renowned for leadership and excellence in real estate development, the prime focus being planned development, creating value assets, and crafting lifestyle experiences through design and architecture.

Company's work culture

We are a lean team of high-performing go-getters; we take ownership in our roles and lead with knowledge. Debates and discussions are an important part of our culture, and we encourage people to bring unique perspectives to their conversations. Most importantly, we love solving problems. Each day is inspiring, and we encourage you to apply for this role and experience it for yourself.

What would you be required to do?

• Activation of new channel partners as per the weekly and monthly targets and onboarding the CPs with the company through a smooth engagement process.
• Ensure right prospecting is done by the channel partners to acquire the right client.
• To ensure smooth registration, training, and brokerage disbursal to the channel partners.
• Identifying business opportunities by researching prospects through events, shows, cold calling, brand collaborations with luxury car brands, iconic residential projects, high end consumer brands, and other avenues.
• Conceptualizing and executing, events and customer engaging activities and constantly thinking of new ideas to generate leads.
• Arranging and attending meetings with clients within office or outside of office.
• Have complete grip over the product for meetings with Channel partners and Clients.
• Researching the competition brands and providing constant improvisations to make the brand have a strong presence in the market.
• Maintain a record of all activities and meetings done on daily basis in a daily reporting format in a systematic way so that it can be pivoted for follow-ups and analytics at any given time. Database could be of clients, partners, homeowners, commercial establishments, or any other consultant.

Requirements

What skills are we looking for? FEET ON STREET

• Love for luxury and efficiency to handle HNI clients
• Excellent verbal and written communicator, makes wonderful sales pitch and presentations across physical/ virtual mediums
• Ability to understand clients requirements and give him with best possible solution
• Street smart, energetic and good interpersonal skills
• Entrepreneurial with an ability to solve problems creatively
• Good at maintaining the data and sharing reports on daily basis and preferably from real estate / high end luxury brand
• Very focused and ability to work under pressure

Evaluation Criteria

• Channel Partners activated / Events done
• Meetings done
• Leads generated
• Leads converted

Who qualifies?

• 3-5 years’ experience as an individual contributor in the luxury residential space or with any other luxury brand across consultancy, channel partnering, client loyalty programs, lead generation, digital presence and events
• MBA from a premium Institute or foreign university. Work experience with a luxury brand in direct sales or the strategy teams

While we prefer a great track record in Luxury Sales and a great track record, we also welcome candidates with limited experience. You must have eagerness to learn on the job quickly and are excited by this role and our organization and that you think you will be a good fit.

Designation: Associate Center Manager

Description

The Operations function at Cultfit is responsible for driving in-center sales, customer experience,

inventory management, customer troubleshooting and people management.

Key responsibilities 

1. Sales:

- Responsible for promoting and selling memberships to potential new clients - Walk-ins/Trials

-Responsible for achieving target by driving conversion

-Responsible for Upselling

-Should maintain record of every interaction with new user

-Should enter all details of customers, walks ins on internal tools

2. Operations:

-Managing center experience and incremental enhancements

-Timely Opening and Closing of the center

-Inventory management: Ensure inventory of essentials, supplies and equipment, responsible for

both stocking and re-ordering (first-aid, stationary, water, towels etc.)

-Managing classes and workouts

-Ensuring punctuality of trainers and classes

-Handle issues with respect to attendance, equipment and space availability

-Customer interactions and troubleshooting

-Interact with walk-ins and prospective clients

-Improving member attendance through meet and greet, familiarity building and creating a

welcoming atmosphere

-Take feedback from members and partners about classes and document the same

-Handle issues that may lead to consumer experience during or pre/post class-Center facility audits and inputs

-Ensure that we do daily audits of the center and facility including all supplies and essentials

-After 12 Months of consistent performance, Consultant shall be eligible for a conversion to Full

Time employment.

Desired Background

-A Bachelor’s degree

-0-2 years of work experience

-Passion for fitness and healthy living

-People management skills

-Good Communication skills (Proficiency in English)

-Customer centrism

-Positive attitude

-Ability to resolve conflict

Requirement 

Process      : PhonePe Customer Service (Voice)

Shift Timing  : Day Shift

Working Days : 6

Week Off     : one rotational off

 Grad/Undergrad with minimum 1 year exp. into customer service process is mandatory 

Good communication skills required

 Salary : 

Upto 18k

 Rounds of Interview :

HR

Ops Round

V&A

Client Round 

 Note 

Work from office

DOJ - 7th November ber.

Transport Boundaries:

Ghatkopar till Ambernath

Panvel till Chembur

Panvel till Thane