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Job Role: Customer Support Executive
Location: Gurugram, Haryana
Salary: Up to ₹20,000 per month (based on interview performance)
About the Role
We are looking for enthusiastic and customer-focused individuals to join our team as Customer Support Executivess. The role involves assisting customers, resolving queries, and ensuring a smooth and positive customer experience through multiple communication channels.
Key Responsibilities
- Handle customer queries through calls, chat, and email in a professional manner
- Provide accurate information, guidance, and solutions to customers
- Maintain high levels of customer satisfaction and service quality
- Understand customer concerns and ensure timely resolution
- Maintain proper records and follow company processes
Eligibility Criteria
- 12th Pass or Graduate from any stream
- Good communication and interpersonal skills
- Confident personality with a customer-focused approach
- Basic computer knowledge and ability to handle multiple tasks
Roles and Responsibilities:-
1. Developing, generating, and growing new digital marketing business
2. Creating innovative online marketing sales plans
3. Exhibiting expertise in digital marketing solutions
4. Selling services like SEO, SEM, PPC, social media, online reputation management, etc. (for the
US and Canada locations)
5. Maintaining accurate and up-to-date pipeline and forecasts
Desired Candidate Profile:-
1. The position demands an entrepreneurial-minded individual with high energy and a strong motivation to sell (we like increasing numbers)
2. A strong candidate will have excellent sales and closing skills
3. Strong organizational skills and ability to handle multiple tasks and priorities
4. Demonstrated time management skills
5. Knowledge of digital marketing/SEO services will be a plus
6. Excellent communication skills
About Graygraph Technologies:
Graygraph Technologies LLC is an IT services provider company that has skills and expertise to facilitate complex business solutions. We offer services like staffing solutions, software development, web development, Content Management Solutions, and Creative Design from the very beginning until the end. Our overall process includes concept, design, development, incorporation, and implementation. We have a squad of experts, who are working on modern technologies and tools with vast experience to carry out web-based projects.
To know more, please visit our Websites:
www.Graygraph.com
www.DigitalGuider.com
Why should you join us
· Fixed working timings- 5 days working
· Attractive Incentives
· Young & Vibrant work culture
Job Location: Block A-128, Sector-63, Noida
Salary Package: Depends on skills
Working Days: Monday to Friday
Shift: Night Shift
Identify partnership opportunities
Develop new relationships in effort to grow business and help company expand
Maintain existing business
Think critically when planning to assure project success
Must have experience in International sales in IT services
E-commerce solution sales is preferred
Identify new business opportunities through research and analysis of market trends and customer
Source new sales opportunities through outbound reach, cold emails, skype chats or phone calls or anything to reach out to prospective customers
Execute planned sales activities and develop a target list of high potential new customers
Attend industry events and conferences to network and generate new business opportunities
Achieve monthly & quarterly quotas
Perform effective online demos to prospects and Create and deliver sales presentations to prospective clients
1.Proofreads and edits the work of content writers
2.Ensures the team’s tasks are completed in a timely manner
3.Fact checks and verifies information and research
4.Manages and updates social media accounts and websites
5.Contributes new ideas for future publications
6.Monitors user engagement, web traffic, and other KPIs
7.Responsible for content Deliviribility.
8.Understand client requirement accordingly assigned task to writers
9.Client coordination
Content Editor Job Requirements
1.Bachelor’s degree in Journalism, English, or related field
2.Minimum 2 years of experience as an editor, or similar position
3.Hands-on experience with MS Office and publishing tools
4.Excellent writing and proofreading skills
5.Strong communication skills
6.Knowledgeable about various social media platforms and SEO
7.Team player
8.Highly organized
About the company
unHR is the brand name for Talent Loans Technologies Pvt. Ltd.
We provide HR-shared services to startups and small businesses who are either looking to hire their first HR or are struggling to manage their HR Processes.
Roles and Responsibilities
- Write high-engagement social media content that reflects our brand’s voice
- Edit and proof work to ensure high editorial standards are met across all content outputs
- Conducting research to formulate ideas or support writing.
- Create compelling ad copy, landing pages, and marketing campaigns
- Write high-quality product descriptions and provide supporting content
- Work on creating graphics and social media content designs for the brand
- All designs are to be made on canva.
Requirements
- Strong editorial, proofreading, and writing skills
- Familiarity with keyword research
- Experience with social media and content marketing
- Excellent interpersonal, verbal, and written communication skills
- Ability to manage multiple projects and meet deadlines under pressure
- Must have worked on Canva
We are looking for a dynamic & independent Lead Generation Executive who can be Fresher or professional with experience in outbound calls. The ideal candidate should have at least 0-1 year of experience in outbound/inbound calls.
Skills Required
- Any graduate fresher or with a minimum of 1 Year of previous experience in calling.
- Candidates with excellent communication skills
- Self-starter, team player, high energy, reliable, strong work ethical
- Exposure to international cold calling/ lead generation is a plus.
- Flexible to work in a shift-based environment.
- Should be a contributor to team effort by accomplishing achieving timely targets.
- Should have the ability and desire to work in a fast-paced, goal-oriented high growth sales environment.
- Sharp, articulate, and energetic with a CAN-DO attitude.
- Strong sense of ethics and professionalism.
- Ability to think outside the box.
- Analytical skills and the ability to recognize the demands on the side of the clients
Responsibilities
- Making outbound calls and following up on inquiries.
- Engage in intelligent conversation with customers and provide them with the products and services.
- Cultivate prospects till they become qualified to lead.
- Candidates will be required to deal with USA prospects.
- Generating leads via cold calling, emailing, and other lead generation techniques.
- Achieving weekly and monthly sales targets by identifying and accomplishing new customers.
- Should be able to work independently - end-to-end in sales/revenue targets.
Shift timings: US & UK Shift
Working days: Monday to Saturday
Nature of Job: Full time
Perks and Benefits
- Food facility from the organization
- Attractive salary and benefits
- Lucrative incentives apart from salary
- Flexible working hours
- Cab facility (only in South Delhi)
- Accommodation with food for Female candidates
About:
Pangolin is a brand consultancy and creative agency. We help companies create positive change in the world by raising awareness through branding and inspiring through storytelling. We’re growing our team of creatives and strategists. Join us if you’re craving work that makes a real difference in the world, and a work culture that allows you to have a balanced life.
Role:
B2B Marketing Generalist
Description:
This role will be a mix of client management and project management. You’ll be expected to understand the client’s goals, weekly and monthly SLAs, and lead a team to delivery. Have you worked with marketing and sales teams in an integrated manner and targeted enterprise clients in different geographies across the globe? Do you understand enterprise sales cycles, buying processes, different roles? Do you have exposure to different domains, industries, marketing, and sales technologies? Do you understand the big picture better than the details? This job might be for you!
Competencies:
- Able to multitask independently with minimal supervision
- Naturally able to think critically and take independent decisions
- Meticulous with project documentation
Skills:
- Experience with social media, digital marketing, marketing automation, CRM, and marketing analytics tools
- Highly proficient with Microsoft Office (Excel, PowerPoint)
- Experience with agile project planning and management will be a plus
Experience:
- Demonstrable B2B GTM experience that includes SEO/SEM, email marketing, social media, and/or display advertising campaigns.
- Highly creative with experience in identifying target audiences and devising marketing campaigns that engage, inform, and motivate.
- Ability to write/execute creative and project briefs and communicate technical info with ease.
Location and Type:
Remote, Full-time
Evaluation:
Portfolio will be checked for expertise on handling marketing communication and campaigns in the B2B domain. Please share only samples of work done by yourself end-to-end. Shortlisting will be followed by a video interview.
For software developers, learning programming languages needs to be practical. This is where the startup has helped more than 15000 students to turn theory into practical knowledge. Currently, offering 9 courses the startup has played a catalyst for thousands of students to land jobs at tech giants like Google, Amazon, Adobe, and Walmart. The startup enables students to follow a comprehensive curriculum and seek help from industry experts without facing any geological barrier.
The founders of the startup are the alumnus of acclaimed institutes like IIT Delhi and Stanford University with experience of working in Amazon, Facebook, Cars24, and other top startups in India.
As a Teacher Ops Manager -Campus, you will be responsible for end to end smooth running of the daily activities, act as an employee champion and change agent.
What you will do:
- Onboarding and churning of Campus Ambassadors (CAs).
- Ensuring lead flow to onboard talented pool of CAs regularly.
- Managing performance of these CAs.
- Churning of CAs from system upon tenure completion or termination.
- Looking into admissions coming through campus ambassadors.
- Driving referral programme to bring admissions.
- Driving course promotions and sensitisation within engineering campuses across India.
- Engagement of Campus Ambassadors :
- Designing and executing (end to end) coding events, workshops, webinars and offline events at campuses.
- Designing tasks weekly and driving adoption.
- Managing rewards and recognition of CAs.
- Marketing:
- Driving BTL and ATL marketing initiatives
- New initiatives:
- Rigorously driving new initiatives - This includes piloting these initiatives within a set of CAs, evaluating and scaling within the entire CA community.
- College level tie-ups - Understanding college specific requirements and catering to the challenges through our resources.
What you need to know / have:
- Minimum 2+ year experience in team management.
- Excellent Problem Solver.
- Highly data-oriented.
- Entrepreneurial and able to think on your feet to come up with ways to solve problems.
- Growth-hacking attitude.
- Outstanding verbal and written communication skills.
- Excellent stakeholder management skills.
- Good communication skills.
Experience: 2 to 5 years
Annual CTC: Rupees 6,00,000 to 8,00,000
Responsibilities:
- Cold call prospects that are generated by external source of lead.
- Develop sales opportunities by researching and identifying potential accounts.
- Identify decision makers with target leads to begin the sale process.
- Penetrate all targeted accounts and radiate sales from within client base.
- Collaborate with appropriate team members to determine necessary strategic sale approaches.
- Create and deliver qualified opportunities to team members
- Maintain & expand the company database of prospects.
- Ensure follow-up by passing leads to appropriate team members with to call to action, dates, complete profile information, sources etc.
- Assist in creating Commercial proposals or RFP to potential customers.
- Support marketing efforts such as Webinars, events, Digital marketing, etc., as necessary.
- Make out-bound follow up calls to existing customers via email & telephone, cross sell & upsell.
- Handle inbound, unsolicited prospect calls and convert into opportunity/ sales.
- Overcome Objections of prospects customers.
- Emphasize product /services features and benefits, quote prices, discuss credit terms and prepare sales order form/ or reports.
- Enter new customer data and update changes in existing accounts in the Corporate data base in CRM.
- Attend periodic sales training wherever applicable.
- Appropriately communicate brand identity & corporate position.
Requirements:
- Strong selling skills
- Experience in Inside sales for minimum 1-2 years
- Result oriented, target driven and able to think out of box.
- Ability to understand the business dynamics and think of new ways for selling the company product & services.
- Good communication skills and proficiency in writing skills.
Additional Information:
- The company has a BYOD policy. It is mandatory to have own Laptop, Mobile device and a good internet connection.
- This is a "Work from home" requirement at least until end of 2020.
- The candidates however, must be willing to work out-of Noida or Mumbai offices in 2021.
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