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Role Overview
Support executive for Heyo, the candidate should be customer-focused and have at least a year of experience in a chat support process.They will handle real-time customer interactions over chat and calls, they will need to guide users through queries, troubleshoot issues, and ensure a smooth experience with Heyo’s platform.
Key Responsibilities
- Respond to customer queries via chat and phone calls in a timely manner
- Troubleshoot basic technical issues related to calling, WhatsApp setup, and app features
- Guide users through onboarding steps
- Document common issues and grab insights to contribute to internal knowledge bases
- Escalate complex issues to the product or tech team
- Collect and relay customer feedback
- Maintain high customer satisfaction
Requirements
- At least one year of experience (preferably 2) in a customer support role (SaaS or tech product experience is vital)
- Strong communication skills in English and Hindi.
- Ability to explain technical concepts clearly to non-technical users
- Familiarity with WhatsApp Business API(very important), cloud telephony, or CRM systems is an advantage
- Experience using tools like Freshdesk, Google Suit and Excel.
- Understanding of customer support terminologies (CSAT, FRT, TAT, etc.)
- Exposure to working in a startup or fast-paced SaaS environment
Job Title: Senior Sales Executive
Company: WebMobril Technologies Pvt. Ltd.
Location: Sector 63, Noida
Experience Required: 2–4 Years
Employment Type: Full-Time
About the Role
WebMobril Technologies Pvt. Ltd. is looking for a dynamic and result-oriented Senior Sales Executive to join our growing team. The ideal candidate should possess excellent communication, negotiation, and client-handling skills, with the ability to build long-term business relationships and drive sales growth.
The candidate will be responsible for identifying new business opportunities, interacting with prospective clients, conducting client meetings, and representing the company professionally. This role also requires regular client visits to understand business requirements and ensure strong customer engagement.
Key Responsibilities
Interact with prospective and existing clients to understand their business requirements.
Build and maintain strong, long-term client relationships.
Conduct client meetings, presentations, and follow-ups.
Visit client locations as required for business meetings, relationship management, and project discussions.
Coordinate with internal teams to ensure smooth project discussions and successful delivery.
Prepare proposals, quotations, and business presentations.
Negotiate commercial terms and close sales opportunities.
Maintain accurate records of client interactions and sales activities.
Ensure timely follow-ups and address client queries effectively.
Required Skills
2–4 years of experience in IT Sales and Client Interaction.
Excellent communication and interpersonal skills.
Strong negotiation and presentation skills.
Ability to understand client requirements and propose suitable solutions.
Experience in l account management.
Willingness to travel for client meetings and business visits.
Self-motivated,and result-driven.
About the Role:
We are hiring a Business Development Executive for partial field work and office coordination. The role involves visiting architects, contractors, and project sites to promote bathroom fittings and tiles and generate new business opportunities.
Key Responsibilities:
• Visit architects, interior designers, contractors & builders
• Generate leads and follow up on ongoing projects
• Understand client requirements and recommend suitable products
• Build strong professional relationships
• Coordinate with internal sales and logistics teams
Who Can Apply:
• Candidates with interest or experience in construction / building materials
• Comfortable with partial field work
• Good communication skills in Hindi & English
• Own two-wheeler or car preferred
Working Hours:
11:00 AM – 7:30 PM (Monday to Saturday)
Weekly Off: Sunday
KUMAR ENTERPRISES
"Kumar Enterprises is one of the best company which deals in second hand laptops for last 10 years. We provide them home delivery on cash on delivery. We have all the branded laptops like Apple, HP, Dell, Sony, iBall, Lenovo, etc. Our company provides laptops in all configurations. Customers are fully satisfied from our service. Even they recommend our service to others too. Customers can buy single lappy or in bulk quantity also. We focus on customer's wants and get customer white on laptop at best prices. Customer can get customer care service for enquiries regarding their product. Our company's Honor and Employees are Loyal and supporting the customer. We want you to give us a chance to buy second hand laptop from us and avail the service"
SHIFT TIMING-
6 HOURS ARE MANDATORY
INTERVIEW LOCATION -REMOTE
SALES EXPERIENCE IS MUST
PRINCIPAL RESPONSIBILITIES :
1. Inbound/Outbound Call Handling
2. Email/Ticket Handling
3. Escalation Handling
4 Data handling/managing
CRITICAL SKILLS REQUIRED :
1. Good listening skills
2. Good problem solving skills
3. Good English written skills
4. Good learning abilities
5. Good spoken English/Hindi skills
Good MS Excel & MS Word skills
E-commerce solution sales is preferred
Identify new business opportunities through research and analysis of market trends and customer
Source new sales opportunities through outbound reach, cold emails, skype chats or phone calls or anything to reach out to prospective customers
Execute planned sales activities and develop a target list of high potential new customers
Attend industry events and conferences to network and generate new business opportunities
Achieve monthly & quarterly quotas
Perform effective online demos to prospects and Create and deliver sales presentations to prospective clients
Responsibilities
Meet and exceed sales targets
Maintain data on excel and successfully create a business from new and existing customer accounts
Build rapport and establish long-term relationships with clients
Qualifications
Good English speaking skills
Strong verbal communication skills
Who has 6 months and less than 6 months of experience in sales
Salary
2 to 3 LPA
Time and Location ( Work from Office)
The evening shift starts from 8 PM to 5 AM at East Delhi
- Ensure that all activities are carried out in a timely and cost-effective manner.
- Application management procedures, systems, and best practices.
- Materials are purchased, inventory is planned, and warehouse efficiency is monitored.
- Assist the organization's processes in remaining lawful.
- Develop strategic and operational goals.
- Examine financial information and apply it to boost profits.
- Budgets and predictions must be managed.
- Perform quality checks and keep track of production KPIs.
- Train and oversee employees
- Look for methods to improve customer service quality.
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