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Job Title: Hotel Operation Trainee
Location - Gurgaon ( Sec 32 )
Shifts - Rotational & Roster off
Required Candidate - 1
Job Summary:
We are looking for a Hotel Operations Executive to manage post-booking activities, including modifications, cancellations, and customer support. The role requires coordination with hotels, handling escalations, and ensuring a smooth guest experience.
Key Responsibilities:
- Manage post-booking queries, modifications, and cancellations.
- Coordinate with hotels for confirmations and issue resolution.
- Provide customer support via calls, emails, and chats.
- Handle escalations, refunds, and payment discrepancies.
- Maintain booking records and improve processes.
Requirements:
- Experience: Fresher
- Skills: Strong communication, problem-solving, and coordination.
- Technical: Familiarity with OTA booking systems is a plus.
About Us
- Bootstrapped itself till IPO
- 2nd Largest OTA
Easy Trip Planners Limited commenced operations in 2008. We have a certificate of accreditation from the International Air Transport Association, approval as a travel agent from the Ministry of Tourism, Government of India, and are an allied member of the Indian Association of Tour Operators. We operate across three distinct distribution channels of B2B2C (business to business to customer), B2C (business to customer), and B2E (business to enterprise) providing us access to a diversified customer base. We have offices across Delhi, Mumbai, Noida and Bengaluru in India and USA, Philippines, Singapore, Dubai, Thailand and UK. Our shares are listed on the National Stock Exchange and the BSE. We provide end-to-end travel solutions for all travel needs such as Airline Tickets, Taxi & Private, Cab Booking, Travel Insurance, Rail and Bus Tickets, Activities and Attraction Tickets, Hotel Booking, Customized Holiday Packages, and Visa Processing Services, under one roof with a click of a button. Read more at: https://www.easemytrip.com/about-us.htm.
Job Title: Telecaller – Insurance Process
Process: Kotak Mahindra Bank Insurance
Location: Malad, Mumbai
Openings: 4 (Female candidates only)
Job Responsibilities:
Make outbound/inbound calls to customers regarding Kotak Mahindra Bank insurance products
Explain insurance plans, benefits, and policy details clearly
Handle customer queries and provide accurate information
Maintain proper call records and customer data
Achieve daily/weekly calling and conversion targets
Follow company scripts and compliance guidelines
Eligibility Criteria:
Qualification: Graduate (any stream)
Good communication skills in English & Hindi (regional language is a plus)
Freshers and experienced candidates both can apply
Basic knowledge of MS Excel/CRM preferred
Salary & Benefits:
Salary: ₹20,000 in-hand
Fixed salary + performance incentives
Day shift
Stable banking & insurance process
Preferred Skills:
Customer handling skills
Convincing and negotiation abilities
Positive attitude and willingness to learn
🔹 Customer Communication
- Make outbound calls to potential or existing customers
- Handle inbound calls and respond to customer inquiries
- Explain products/services clearly and professionally
🔹 Sales & Lead Generation
- Generate leads and identify new sales opportunities
- Convert prospects into customers
- Follow up on previous conversations and interested leads
🔹 Customer Support
- Resolve customer queries and complaints
- Provide accurate information about products, pricing, and offers
- Maintain a positive and helpful attitude
🔹 Data Management
- Maintain call records and update customer details in CRM
- Track call outcomes and report daily performance
- Ensure data accuracy and proper documentation
🔹 Target & Performance
- Achieve daily/weekly/monthly call targets
- Meet sales or conversion goals
- Improve call quality and communication skills
🔹 Coordination
- Work with sales/marketing team for campaigns
- Share customer feedback with management
- Assist in improving scripts and processes
Company Description
First Connect Worldwide LLC, a licensed Freight broker company, provides transportation and logistics services throughout the USA. With years of experience, our team delivers efficient and innovative transportation solutions to meet our customers' needs. As a top-rated logistics and transportation company, we prioritize customer satisfaction and strive for excellence in all our services.
Job Description
A Business Development Specialist is responsible for managing the sales process of logistics services, including coordinating shipments, communicating with clients and carriers, and ensuring timely delivery.
Responsibilities may include:
1. Managing customer inquiries and requests for freight quotes.
2. Coordinating with carriers to schedule pickups and deliveries.
3. Negotiating rates and contracts with carriers to optimize profitability.
4. Tracking shipments and providing updates to customers.
5. Resolving any issues or delays in the shipping process.
6. Generating sales leads and pursuing new business opportunities.
7. Providing excellent customer service and maintaining strong relationships with clients.
8. Analyzing sales data and preparing reports for management.
9. Collaborating with other departments such as operations and finance to ensure smooth operations.
10. Staying updated on industry trends and regulations to ensure compliance.
About the Client
Our client is a renowned luxury interiors brand recognized for crafting bespoke, high-end designs and delivering timeless, elegant living spaces. With a reputation for precision and excellence, they continue to set benchmarks in the premium interiors industry.
We’re Hiring – Purchase Manager(Interiors)
We have 1 open position for a dynamic Purchase & Vendor Management Professional in the interiors industry.
Working Days: Tuesday–Sunday (Monday Off)
Key Responsibilities
- Estimation & Coordination: Work with interior designers to prepare BOQs, cost estimations, and provide market/vendor insights.
- Quotation Management: Source multiple quotations, prepare comparative statements, and support management in decision-making.
- Negotiations & Approvals: Negotiate with vendors on pricing, delivery, and payment terms. Manage approvals, contracts, and POs.
- Vendor & Material Management: Build and maintain a strong vendor network, ensure timely delivery, and resolve quality or billing issues.
- Cost Control & Compliance: Monitor material usage, ensure budget compliance, and adhere to procurement policies.
Skills & Requirements
- Strong knowledge of interior materials, BOQs, and cost estimation
- 4–8 years’ experience in procurement/vendor management (interiors or construction)
- Excellent negotiation, vendor management and documentation skills
- Proficiency in MS Excel / ERP tools
Job Role: Placement Co-Ordinator
Roles & Responsibilities:
- Proactively identify, contact, and build relationships with HRs, hiring managers, and recruiters across IT and digital industries.
- Search and monitor job sites, industry platforms, and portals for relevant openings
- Share relevant job openings with eligible candidates and ensure timely application submissions.
- Coordinate and execute successful placement drives to connect students
- Reach out to recruiters and hiring managers to understand their workforce requirements
- Maintain and update placement data for transparency and accountability.
Key Skills Required:
- Must have strong english communication skills
- Extroverted and outgoing personality.
- Any experience is fine.
- Strong ability to identify and build relationships
- Excellent communication, research, and networking skills.
- Effective organizational and reporting abilities
- Ability to work as part of a team.
Candidates from Western line will be preferred.
Job Types: Full-time, Permanent
Pay: ₹18,000.00 - ₹30,000.00 per month
Office Timing: 9.00 am - 6 pm | Mon - Sat | 6 Days Working
- Market Research: Conduct thorough market research to identify potential clients, industry trends, and competitive landscape.
- Prospecting and Lead Generation: Identify and reach out to potential clients through various channels, including cold calling, emails, and networking events.
- Client Engagement: Build and maintain strong relationships with clients by understanding their needs and effectively communicating how our products/services can add value.
- Sales Support: Collaborate with senior business development executives to develop proposals, presentations, and other sales materials. Assist in preparing and delivering client presentations.
- Pipeline Management: Maintain a well-organized and updated sales pipeline, ensuring accurate tracking of leads, opportunities, and client interactions.
- Achieving Targets: Work towards and achieve assigned sales targets and objectives within specified timelines.
- Feedback and Improvement: Provide feedback from client interactions to internal teams, contributing to the continuous improvement of products/services.
Freshers can apply!
Job Summary
Profile : Content Writer
Exp: 2-6 yrs
Job Responsibilities
Develop highly effective original and SEO targeted contents.
Write blog and articles for our products and services.
Write scripts for video contents.
Write convincing answers on "Quora" related to our products and services.
Write copies for social media marketing.
Write "how to" articles / blog postings.
Write press releases related to our products and services.
Promote the company's products through social media channels using unique writing skills.
Collaborate with technical team to develop content plans.
Brain storming, writing and producing high quality content on a regular basis.
Job Skills
Impeccable communication skills, especially in writing. Ability to write clear, concise and correct English with a persuasive spin.
Must possess a good understanding of technology related products and services.
Should have the basic understanding of Keyword relevancy and keyword density and should also be familiar with Keyword placement and other SEO best practices.Quora answers and articles according to the requirements.
Should possess flexible writing style to address multiple target audiences.
Notice Period - 15 days - 1 Month
Location - Pune











