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Position – SRE Engineer
Location – Navi Mumbai
Who are we
Based out of IIT Bombay, HaystackAnalytics is a HealthTech company creating clinical genomics products, which enable diagnostic labs and hospitals to offer accurate and personalized diagnostics. Supported by India's most respected science agencies (DST, BIRAC, DBT), we created and launched a portfolio of products to offer genomics in infectious diseases. Our genomics-based diagnostic solution for Tuberculosis was recognized as one of the top innovations supported by BIRAC in the past 10 years, and was launched by the Prime Minister of India in the BIRAC Showcase event in Delhi, 2022.
About the Role:
We are seeking a highly skilled Site Reliability Engineer (SRE) to join our infrastructure team. The ideal candidate will bring deep expertise in Linux systems, cloud infrastructure automation, and network administration, with a strong focus on reliability, scalability, and performance. ensuring firewall/network security compliance.
Key Responsibilities:
- Develop and maintain automation scripts (Bash, Python, etc.) for system and cloud infrastructure operations.
- Manage, monitor, and troubleshoot Linux servers in production environments
- Familiarity with Network tools in Linus to triage network connectivity and performance issues .
- Configure, maintain, and secure network infrastructure including switches, routers, and firewalls.
- Design and execute Network Continuity Plans (NCP) and disaster recovery strategies.
- Collaborate with cross functional team for triaging and resolving site specific issues in production related to server deployment , SOP adherence , Triage and defect resolution
- Collaborate with developers and DevOps teams to define SLAs, SLOs, and error budgets.
- Implement proactive monitoring and alerting using modern observability tools.
- Participate in on-call rotations and incident response processes.
Objectives of this Role:
- Build, automate, and manage scalable infrastructure and deployment pipelines to support development and production environments.
- Enable rapid, secure, and reliable software delivery across engineering teams.
- Ensure system availability, performance, and security in cloud and containerized environments.
- Implement and enforce best practices in CI/CD, observability, and incident response.
- Collaborate with cross-functional teams including software developers, QA, and product managers.
- Proactively identify and automate manual processes to improve engineering efficiency.
- 3–7 years of experience as an SRE, DevOps, or Systems/Network Engineer.
- Strong scripting skills (e.g., Bash, Python, or Go).
- Proficiency in Linux administration and performance tuning.
- Deep understanding of TCP/IP, routing, DNS, firewalls, and networking protocols.
- Hands-on experience managing network infrastructure and firewall rules (e.g., iptables, pfSense, Palo Alto, etc.).
- Docker (multi-stage builds, docker-compose)
Soft Skills
- Proactive problem-solving and ownership mindset
- Strong documentation and communication skills
- Ability to mentor junior engineers
- Curiosity to learn and experiment with emerging DevOps tools
Preferred Qualifications:
- Certifications such as CKA/CKAD, RHCE, AWS Certified SysOps Administrator, or Cisco CCNA/CCNP.
- Experience with service meshes (e.g., Istio), observability stacks (e.g., Prometheus, Grafana), or network policy management (e.g., Calico, Cilium).
- Exposure to secure DevOps practices and compliance standards (e.g., ISO, NIST).
To know more about us – https://haystackanalytics.in
L2 Network Engineer (NOC - Operation & Monitoring)
We are looking for experienced L2 Network Engineers to join our NOC (Network Operations Center) team. The ideal candidate should have 3+ years of experience in IT networking with expertise in troubleshooting, configuration, and monitoring of network devices.
Job Details:
- Location: Sec-24, Noida, UP
- Working Hours: 9:30 AM – 6:30 PM
- Support Days: Monday to Saturday
- Experience Required: 3+ years in IT Networking
- Education: B.Tech / MCA (Passing year 2021, No distance learning)
- Certifications: CCNA / CCNP
- Salary: ₹3.0 - ₹3.6 LPA
Key Responsibilities:
- Monitor and manage network performance to ensure smooth operations.
- Troubleshoot and configure routers, switches, and other network devices.
- Work with ITSM tools for incident and problem management.
- Analyze and resolve network issues related to IP addressing, subnetting, VLANs, and routing protocols (OSPF, BGP).
- Implement security policies, access controls, and network configurations as per company standards.
- Support and optimize LAN/WAN infrastructure to ensure minimal downtime.
- Configure and manage MPLS, SD-WAN, and VLAN Trunking Protocol (VTP).
- Handle STP (Spanning Tree Protocol), Inter-VLAN Routing, and SNMP monitoring.
Technical Skills Required:
- Networking Protocols: OSPF, BGP, MPLS, ICMP, SNMP
- Network Components: Routers, Switches, Firewalls, Load Balancers
- IP Addressing & Subnetting: IPv4, IPv6, CIDR
- Network Monitoring & ITSM Tools: Experience with at least one tool
- LAN & WAN Technologies: VLAN, Trunking, Inter-VLAN Routing
- Security & Management: Access Control, SNMP Monitoring, Community Strings
Who Should Apply?
- Candidates with strong troubleshooting and network configuration skills.
- Those looking to grow in NOC operations, network monitoring, and L2 network support.
- Individuals with a CCNA/CCNP certification and experience in handling enterprise-level networks.
Saint Anton Hospital Company is the leader in our Healthcare industry. work on-site and oversee the deployment, adoption, and management of Saint Anton Hospital.
The IT System Administrator is responsible for the effective provisioning, installation/configuration, operation, and maintenance of the system’s hardware and software and related infrastructure both in the hospital and in the residential area.
(S)He is involved in technical research and development to guarantee continuous innovation within the infrastructure.
The Hospital IT System Administrator is in charge of the teaching and supervision of the local IT Staff.
(S)He is responsible to the Hospital Manager and to the IT Field Operations Department based in Milan.
If you're hard-working and dedicated, Saint Anton is a perfect place to grow your career. Apply now!
Responsibilities for System Administrator
- Responsible for the maintenance, configuration, and reliable operation of computer systems, network servers, and virtualization
- Install and upgrade computer components and software, manage virtual servers, and integrate automation processes
- Troubleshoot hardware and software errors by running diagnostics, documenting problems and resolutions, prioritizing problems, and assessing impact of issues
- Provide documentation and technical specifications to IT staff for planning and implementing new or upgrades of IT infrastructure
- Perform or delegate regular backup operations and implement appropriate processes for data protection, disaster recovery, and failover procedures
- Lead desktop and helpdesk support efforts, making sure all desktop applications, workstations, and related equipment problems are resolved in a timely manner with limited disruptions
- Responsible for capacity, storage planning, and database performance
Qualifications for System Administrator
- Associate or Bachelor's degree in Computer Science, Information Technology, System Administration, or a closely related field, or equivalent experience required
- 3-5 years of database, network administration, or system administration experience
- System administration and IT certifications in Linux, Microsoft, or other network related fields are a plus
- Working knowledge of virtualization, VMWare, or equivalent
- Strong knowledge of systems and networking software, hardware, and networking protocols
- Experience with scripting and automation tools
- A proven track record of developing and implementing IT strategy and plans
- Strong knowledge of implementing and effectively developing helpdesk and IT operations best practices, including expert knowledge of security, storage, data protection, and disaster recovery protocols
Responsible for the implementation and operations of all technology infrastructures which includes data center, network and server services, telephony, service monitoring, user support/help desk, workstation management, servers, storage, and related software and hardware
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Strategic Activities · Develop the overarching network architecture to enable smooth functioning of all Client's systems across the nation · Design the overall infrastructure strategy for Client, optimizing costs and value delivered · Provide periodic reports to the CDTO and senior leadership on network and infrastructure costs, implementation, adoption, etc. · Design and create policies pertaining to IT Asset Management, audits, service and maintenance of networks, software and hardware · Act as the custodian for all network and infrastructure related policies for the organization · Support team in negotiating competitive pricing for software licensing/purchase, hardware leasing/purchase, etc.; ensure IT assets purchases are within the budget
Infra & Network Architecture · Define, develop, and implement infrastructure optimization and evolution strategy · Identify and develop a strategy to mitigate risk and increase productivity · Develop the organization’s end-user technology vision and translate it into actionable goals · In partnership with IT leadership and cross-functional stakeholders, develop and implement strategic roadmaps for Client's digital architecture · Maintain a high level of strategic foresight by identifying customer and business needs, and adjusting departmental and team objectives accordingly · Identify future challenges in the end-user technology landscape and develop mitigation strategies Network Management · Overlook the management of the infrastructure, connectivity across our airport's network, all airport technology, and several mission-critical business support applications for hassle-free computing · Determine appropriate Network services and solutions for all business divisions · Head and manage the infrastructure network and security operation teams while maintaining the infrastructure and optimizing architecture security Cloud Services Management · Head and manage the infrastructure (System, Cloud) teams and security operation teams while maintaining the infrastructure and optimizing architecture security · Lead transitioning of the enterprise to a collection of shared infrastructure solutions (Azure, GCP and on-premises) including productivity suite, groupware, telephony, network, security-related solutions, and virtual server infrastructure Vendor Sourcing & Management · Manage relationships with various technology vendors and contract agreements to ensure technically and economically efficient products and services are provided Application Management · Ensure new infrastructure transitions are compliant with current applications, commercials involved in their upkeep, and overlook the future need of applications and their upgrades Team Management · Lead the technical team and head collaboration between Business Users and software providers to build infrastructure and network solutions · Support, nurture, and develop the team members’ skills in all infrastructure and network architecture innovation aspects |
- Skills Required for the role
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Strong Leadership capabilities |
Excellent Analytical and Delivery skills |
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Strong interpersonal and communication skills |
Solid understanding of key architecture concerns meeting cross-functional needs |
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Stakeholder management skills |
Strong Problem-Solving approach |
Technical Support Representative (Internet Connectivity)
Under general supervision, in a 24/7 inbound call center environment, Technical Support Representatives will provide technical and network problem resolution to end-users (customers) by performing a question diagnosis while guiding users through step-by-step solutions. Solutions include, but are not limited to, uninstalling/reinstalling basic software applications, verifying proper hardware and software set up, assisting with navigating around application menus and troubleshooting. Support will be provided by clearly communicating technical solutions in a user-friendly, professional manner. Representatives will perform related work as required.
Duties and Tasks/Essential Functions:
- Deliver service and support to end-users using and operating automated call distribution phone software.
- Interact with customers to provide and process information in response to inquiries, concerns, and requests about products and services.
- Gather customer’s information and determine the issue by evaluating and analyzing the symptoms;
- Working knowledge of networking, DSL, VDSL, VOIP, Cable internet, Router, switch, Sip configuration;
- Diagnose and resolve technical hardware and software issues involving internet connectivity, IPTV, VOIP, basic trouble shooting and more;
- Need to know only basic trouble shooting of Domestic routers, Mac ID and windows.
- Knowledge about DNS, Basic network trouble shooting
- Research required information using available resources;
- Follow standard processes and procedures;
- Offer alternative solutions where appropriate with the objective of retaining customers
- Organize ideas and communicate oral messages appropriate to listeners and situations;
- Follow up and make scheduled call backs to customers where necessary;
- Stay current with system information, changes and updates.
Senior Technical Support Representative (Internet Connectivity)
For Level 1.2 Technicians:
- Diploma or Bachelor Degree, and Major is related to Computer science or Networking.
- Understanding the DSL Technology and familiar with Modem/Router connections.
- Ability to read/speak/write English fluent and no accent issue for communication.
- Ability to communicate clearly and professionally, both verbally and in writing.
- Ability to use the basic DOS Command for network trouble shooting.
- Ability to empathize and professionally troubleshoot and resolve customer’s issues.
- Fast learner and always willing to follow up the request from Management.
- Backgrounds of networking trouble shoot.
- Working experience of Networking/VOIP service/IPTV.
- Ability to troubleshoot with DSL Modem/ Dual Band wifi Router Setup and configuration.
Optional:
- Technical Engineer/Senior Level Technician of Network system/popular VOIP System Such as: Avaya Phone System or Jadoo TV System support.
- Certificate of: CCNA or CCNP.
Skill and Knowledge Qualifications:
- Proper phone etiquette;
- Ability to speak and write clearly and accurately;
- Demonstrated proficiency in typing and grammar;
- Knowledge of customer service principles and practices;
- Effective listening skills and Multi-tasking capabilities;
- Willingness to co-operate with others and work to the greater good;
- Good communication skills in English
Conditions:
- Position requires use of headset and the candidate’s needs to be open for voice process
- Should be flexible for rotational night shifts
- Working Days – 5
- Both Ways Cab Facility
- Need to be from the respective hiring zones to avail cab facility
- Internet: Minimum 50 mbps with feasibility of Ethernet Cable.
- System configuration: Minimum 4 GB RAM with intel core processor.
- Head Phone: USB head phone with MIC Power back up / inverter.
free Pick up and drop facility from the respective hiring zones
Should be flexible for rotational night shifts
Working Days- 5 days
Shift Timings: 5:30pm to 2:30am, 10:30pm to 7:30am & 2:30am to 11:30am.
Amazon Web Services (AWS)
Docker
JenkinsDevOps Engineer
The DevOps team is one of the core technology teams of Lumiq.ai and is responsible for managing network activities, automating Cloud setups and application deployments. The team also interacts with our customers to work out solutions. If you are someone who is always pondering how to make things better, how technologies can interact, how various tools, technologies, and concepts can help a customer or how you can use various technologies to improve user experience, then Lumiq is the place of opportunities.
Job Description
- Explore about the newest innovations in scalable and distributed systems.
- Helps in designing the architecture of the project, solutions to the existing problems and future improvements to be done.
- Make the cloud infrastructure and services smart by implementing automation and trigger based solutions.
- Interact with Data Engineers and Application Engineers to create continuous integration and deployment frameworks and pipelines.
- Playing around with large clusters on different clouds to tune your jobs or to learn.
- Researching about new technologies, proving the concepts and planning how to integrate or update.
- Be part of discussions of other projects to learn or to help.
Responsibilities
- 2+years of experience as DevOps Engineer.
- You understand actual networking to Software defined networking.
- You like containers and open source orchestration system like Kubernetes, Mesos.
- Should have experience to secure system by creating robust access policy and network restrictions enforcement.
- Should have knowledge about how applications work are very important to design distributed systems.
- Should have experience to open source projects and have discussed the shortcomings or problems with the community on several occasions.
- You understand that provisioning a Virtual Machine is not DevOps.
- You know you are not a SysAdmin but DevOps Engineer who is the person behind developing operations for the system to run efficiently and scalably.
- Exposure on Private Cloud, Subnets, VPNs, Peering, Load Balancers and have worked with them.
- You check logs before screaming about error.
- Multiple Screens makes you more efficient.
- You are a doer who don’t say the word impossible.
- You understand the value of documentation of your work.
- You understand the Big Data ecosystem and how can you leverage cloud for it.
- You know these buddies - #airflow, #aws, #azure, #gcloud, #docker, #kubernetes, #mesos, #acs
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