Customer Support executive

Need candidates from Delhi-NCR only.

2. Candidate must have Excellent Communication skills.

2. Must be comfortable working in US Shifts.

3. Must have hands-on experience in Excel and data entry.

4. Should have experience with ERP, CRM, or data import systems (e.g., SX.e, Creatio) is a plus.

5. Immediate Joiners are Preferred

Job Title: Student Ambassador

About the Role

Big AIR Lab is looking for dynamic and influential student leaders from top-tier colleges to represent us on their campus. As a Student Ambassador, you will help drive awareness, build communities, and promote our AI-led initiatives within your institution.

Who Can Apply?

• Students currently enrolled and attending classes in top-tier colleges/universities
• Individuals already leading or managing student groups
• Existing Student Ambassadors or Student Body Presidents

Key Responsibilities

• Build and nurture a vibrant campus community for Big AIR Lab
• Drive product awareness and engagement among students
• Test our AI products and share detailed feedback and reviews
• Manage and coordinate hackathons; invite students to office events
• Work with the placement cell for internship outreach and onboarding
• 
  

What You’ll Gain

• Strong leadership and event management experience
• Certificates, recognition, and exclusive performance perks
• Early access to Big AIR Lab’s AI products and innovations

Designation- Content Creator

Location- Pondicherry

Responsibilities

Create Photo and Video content for Hidesign, The Promenade & Le Dupleix hotels, Storytellers’ Bar, Le Pondichery & Casablanca.

Creating content will require

Research and planning for the shoots

Shoot Videos and Photos on the planned date, in coordination with the different teams within the company and sourcing products & models if required.

Edit and colour grade the Videos and photos using phone apps as well as softwares such as Premiere, AfterEffects, Photoshop, Lightroom.

This content will be used for Social media posts & reels, instore videos, website banners etc

The Content creator will understand reel & post engagement, and continuously improve on various content buckets like – trending reels / educational / entertainment / asmr etc.

Work with a time bound structure for all projects and cater to the requirements of external stakeholders.

Requirements

Premiere, AfterEffects, Photoshop, Lightroom, Word, Excel, Power point.

Technical knowledge of editing & colour grading videos and photos.

Attitude: Assertive, efficient, good organization and people skills and result-oriented.

• Excellent working knowledge on Data Warehousing /Data Migration activity using an ETL tool.
• Strong Data Integration, PostgreSQL/Oracle Database skills, Shell Scripting, Python programming, and development know-how.
• Hands-on experience in working with and generating XML documents.
• Good analytical and business process understanding capability.
• Familiarized with Data Models, Source-Target Data Mapping, Transactional, and Master Data concepts.
• Well-experienced in High level/Detailed design, Performance tuning of ETL jobs.
• Very good communication skills, interpersonal skills, stakeholder management skills, self-motivated, quick learner, team player.
• Exposure to After Sales Business Domain is highly preferred.
• Experience using HP ALM, Jira for ticketing.
• Experience release management

Qualification

• Bachelor / Masters degree in Computer Science or Computer Engineering
• 5+ years of professional experience in software development

A good team player with expertise working as part of Agile teams. Hands-on experience in practising Scrum, XP and Kanban.

• Strong hands-on experience in web development using ASP.NET MVC and C#.
• Usage of SQL and no SQL databases
• Hands on experience in test-driven development and DevOps practices
• Strong design capabilities, following SOLID principles using C#
• Well-versed with pair-programming
• Working on solutions hosted in cloud environments (AWS or Azure)
• Implementation of Continuous Delivery processes
• Usage of Git
• Good understanding of Behaviour-driven development and domain-driven design

The following would be beneficial:

• Working in the travel and hospitality domain including:

• .Net core 2.0, Web API
• Scripting Languages like Typescript or JavaScript
• Frontend: Angular7
• Automating business processes
• Integration with 3^rd party systems
• Customer management, including CRM solutions
• Content management
• SEO
• Booking and post sales flows, web and mobile solutions

Are you interested in working from home office?

• Comprehensive experience working with remote teams
• Excellent communicator
• Self-managed
• Open to travel to Pune office occasionally

Responsibilities

• Contribution to the product roadmap in one-week sprint model
• Helping your team to deliver at high velocity
• Practice and promote Agile practices
• Continuously learn and deliver incremental business value
• Use Continuous Delivery Practices
• Select the best tools to solve the problems at hand
• Mentor junior team members
• Effective collaboration and removal of silos
• Build high availability solutions.
• Development of asynchronous and/or multi-tiered scalable applications

Job Location Pune

• Are you a software craftsman and passionate coder with a proven track record of successful deliveries?
• Are you interested in a high growth career opportunity and enjoy building software that brings smiles to our customers?

Then you are someone who will enjoy this incredibly challenging role with us.

• Cross-platform mobile app developers who have developed mobile apps with a familiarity of Ionic/Flutter
• Develop and Manage Mobile Application in Hybrid - Android / iOS Platform
• Mobile app architecture planning
• Mobile app design and optimization, able to provide a solution to improve mobile app quality, understand emerging technologies, standards and best practices to bring mobile app product to the next level
• Continuously discover, evaluate, and implement new technologies and frameworks to maximize development efficiency
• Estimate timelines and deliver as per schedule
• Solid knowledge of mobile app development practices, along with mobile testing tools and techniques
• Expertise in optimizing the app for performance
• Experience using agile principles and methodologies
• Deep understanding of the mobile landscape and behavior patterns is mandatory