Cutshort logo
EASYECOM logo
Product Adoption Specialist / Implementation & Training Executive
Product Adoption Specialist / Implementation & Training Executive
EASYECOM's logo

Product Adoption Specialist / Implementation & Training Executive

Shraddha Mahajan's profile picture
Posted by Shraddha Mahajan
1 - 3 yrs
₹5L - ₹7L / yr
Mumbai, Delhi
Skills
adoption
Training and Development
Implementation

Role Overview

We are looking for a Product Adoption Specialist who will play a key role in ensuring seamless implementation, training, and adoption of EasyEcom’s modules and new product features by our clients. This role involves hands-on onboarding support, client training, gathering on-ground insights, and driving product adoption through consistent engagement and feedback.


Key Responsibilities

  • Conduct on-site and virtual product demos, training, and onboarding sessions for clients to ensure smooth adoption of EasyEcom’s modules and new features.
  • Assist clients in initial setup and configuration of the EasyEcom platform, ensuring their systems are fully operational and integrated.
  • Act as a bridge between clients and the product team, i.e., capture real-time feedback, identify usability issues, and suggest practical improvements.
  • Track and report adoption metrics for new features and modules, and ensure clients are utilizing the platform to its full potential.
  • Collaborate with internal teams (Product, Support, Key Accounts) to resolve implementation issues and ensure customer satisfaction.
  • Develop training materials, documentation, and FAQs to enhance the self-service experience for clients.
  • Maintain a high level of product knowledge and keep up-to-date with new releases and enhancements.
  • Meet or exceed adoption and engagement targets set for existing and new clients.


Key Performance Indicators (KPIs)

  • Successful completion of client onboarding within defined timelines.
  • % of clients adopting new modules/features post-launch.
  • Customer satisfaction and training feedback scores.
  • Number of actionable product insights shared with the Product team.



Preferred Experience

  • Prior experience in eCommerce operations or SaaS-based implementation.
  • Exposure to warehouse or retail tech environments.
  • Working knowledge of Excel, CRM tools, and support ticketing systems.


Required Skills & Qualifications

  • Bachelor’s degree in Business, Engineering, or a related field.
  • 1–3 years of experience in customer onboarding, product training, implementation, or customer success (preferably in SaaS or eCommerce tech).
  • Strong communication and presentation skills in English and Hindi.
  • Ability to explain technical concepts in simple, client-friendly language.
  • Comfortable with frequent travel and hands-on work at client sites.
  • An analytical mindset with the ability to capture and report actionable feedback.
  • Comfortable working independently or in a cross-functional setup.
Read more
Users love Cutshort
Read about what our users have to say about finding their next opportunity on Cutshort.
Shubham Vishwakarma's profile image

Shubham Vishwakarma

Full Stack Developer - Averlon
I had an amazing experience. It was a delight getting interviewed via Cutshort. The entire end to end process was amazing. I would like to mention Reshika, she was just amazing wrt guiding me through the process. Thank you team.
Companies hiring on Cutshort
companies logos

About EASYECOM

Founded :
2016
Type :
Products & Services
Size :
100-1000
Stage :
Raised funding

About

Enabling small scale merchants, manufacturers, retailers to sell their products online. Expert in scaling online business and providing end to end solutions
Read more

Company social profiles

linkedin

Similar jobs

Enan Tech Private Limited
Bengaluru (Bangalore)
2 - 7 yrs
₹4L - ₹10L / yr
Manual testing
Financial services
Functional testing
API QA
Unit testing
+4 more

A Day in the Life:

  • Collaborate with developers and product managers to understand feature requirements.
  • Review feature specifications and design detailed test cases.
  • Perform manual tests on payment gateway systems, including transaction flows and API validations.
  • Identify, log, and track defects using tools like JIRA and prioritize them for resolution.
  • Conduct regression testing to ensure system stability after updates.
  • Participate in team discussions to troubleshoot and resolve issues.
  • Document test results and prepare for upcoming sprint activities.

Key Qualifications and Skills:

  • 5 - 7 years of QA experience, with at least 3 years in payment gateways, fintech, or banking systems.
  • Strong knowledge of payment processing.
  • Experience with REST/SOAP APIs, webhooks, and encryption (TLS, AES, RSA). Familiarity with PCI-DSS, PSD2, GDPR, and AML/KYC processes.
  • Proficiency in SQL for database validation (transaction logs, ledger entries).
  • Hands-on experience with JMeter, Postman, Selenium, or similar tools.
  • Knowledge of blockchain-based payouts (optional but a plus).

Key Responsibilities:

  1. Test Planning & Strategy: Develop and execute test plans, test cases, and test scripts for payment processing, refunds, chargebacks, settlements, and fraud detection. Ensure compliance with PCI-DSS, PSD2, and other financial regulations.
  2. Functional & Integration Testing: Validate API integrations with banks, PSPs (Payment Service Providers) and third-party vendors. Test transaction flows (success, failure, retries, timeouts) and edge cases.
  3. Security & Compliance Testing: Perform penetration testing, vulnerability scanning, and data encryption checks. Ensure PCI compliance and adherence to EMV, 3D Secure (3DS2), and SCA (Strong Customer Authentication).
  4. Performance & Load Testing: Conduct stress testing to evaluate system behaviour under high transaction volumes (TPS - Transactions Per Second). Identify bottlenecks in authorization, settlement, and reconciliation processes.
  5. Automation & Tools: Develop and maintain automated test scripts (using tools like Postman, Selenium, JMeter, or Karate). Work with CI/CD pipelines for regression testing.
  6. Defect Management: Log, track, and prioritize bugs using JIRA, Bugzilla, or similar tools. Collaborate with developers, product managers, and compliance teams for issue resolution.
  7. Documentation & Reporting: Maintain test documentation, including test cases, test data, and audit logs. Provide QA metrics and test summary reports to stakeholders.
Read more
The Alter Office
at The Alter Office
2 candid answers
Harsha Ravindran
Posted by Harsha Ravindran
Bengaluru (Bangalore)
2 - 4 yrs
₹8L - ₹12L / yr
Architecture
WebSocket
Authentication
skill iconRedis
RESTful APIs
+22 more

Job Summary:

We are looking for a skilled and motivated Backend Engineer with 2 to 4 years of professional experience to join our dynamic engineering team. You will play a key role in designing, building, and maintaining the backend systems that power our products. You’ll work closely with cross-functional teams to deliver scalable, secure, and high-performance solutions that align with business and user needs.

This role is ideal for engineers ready to take ownership of systems, contribute to architectural decisions, and solve complex backend challenges.


Website: https://www.thealteroffice.com/about


Key Responsibilities:

  • Design, build, and maintain robust backend systems and APIs that are scalable and maintainable.
  • Collaborate with product, frontend, and DevOps teams to deliver seamless, end-to-end solutions.
  • Model and manage data using SQL (e.g., MySQL, PostgreSQL) and NoSQL databases (e.g., MongoDB, Redis), incorporating caching where needed.
  • Implement and manage authentication, authorization, and data security practices.
  • Write clean, well-documented, and well-tested code following best practices.
  • Work with cloud platforms (AWS, GCP, or Azure) to deploy, monitor, and scale services effectively.
  • Use tools like Docker (and optionally Kubernetes) for containerization and orchestration of backend services.
  • Maintain and improve CI/CD pipelines for faster and safer deployments.
  • Monitor and debug production issues, using observability tools (e.g., Prometheus, Grafana, ELK) for root cause analysis.
  • Participate in code reviews, contribute to improving development standards, and provide support to less experienced engineers.
  • Work with event-driven or microservices-based architecture, and optionally use technologies like GraphQL, WebSockets, or message brokers such as Kafka or RabbitMQ when suitable for the solution.


Requirements:

  • 2 to 4 years of professional experience as a Backend Engineer or similar role.
  • Proficiency in at least one backend programming language (e.g., Python, Java, Go, Ruby, etc.).
  • Strong understanding of RESTful API design, asynchronous programming, and scalable architecture patterns.
  • Solid experience with both relational and NoSQL databases, including designing and optimizing data models.
  • Familiarity with Docker, Git, and modern CI/CD workflows.
  • Hands-on experience with cloud infrastructure and deployment processes (AWS, GCP, or Azure).
  • Exposure to monitoring, logging, and performance profiling practices in production environments.
  • A good understanding of security best practices in backend systems.
  • Strong problem-solving, debugging, and communication skills.
  • Comfortable working in a fast-paced, agile environment with evolving priorities.


Read more
DoubleTick
at DoubleTick
2 candid answers
1 product
ApportSoftware SolutionsPL
Posted by ApportSoftware SolutionsPL
Mumbai
1 - 4 yrs
₹1L - ₹5L / yr
Finance
MS-Excel
Accounting

Job Overview: This position will play a pivotal role in driving the company's finance department functions. You will responsible for overseeing financial operations, strategic planning, and compliance within the company.

 

Required Experience & Skills:

  • Hands-on experience with accounting software. Taking care of all books of accounts like Journals, Ledger,etc
  • Experience with general ledger functions.
  • Strong control over revenue through various means and channels and reconciliation
  • Working knowledge of GST India provisions for input credit, HSN/SAC codes, tax rates, invoicing rules, GST monthly, Yearly filings, and 2B reconciliations.
  • Day-to-day banking operations and fund planning & reporting to management.
  • Preparing Bank Reconciliation revenue reconciliation
  • Taking care of Vendors' bill approvals, advance, and payment.
  • Working knowledge of provisions of TDS- different sections under which TDS is deducted, TDS returns, and various TDS rates. Experience in quarterly and year-end E-TDS filings.
  • Statutory compliances, including verification, calculation payment & filing of return, e.g., GST, TDS, etc.
  • Vendor Management. Creation of vendor registration, asset creation, and purchase. The primary point of contact for all vendor-related transactions.
  • Possess strong work ethics and good interpersonal and communication (written & oral) skills.
  • Good analytical skills, embrace challenges & changes, initiative and have a positive working attitude

 

Role and Responsibilities:

  • Responsible for all accounting matters such as AR, AP, GL to ensure the accounting books accurately reflect the company's financial position in accordance with GAAP/Ind-AS.
  • Controlling Accounts Payable and Account Receivables.
  • Responsible for implementing Finance Policies set by the management/Corporate Office.
  • Company Vendor Management. Creation of vendor registration, asset creation, and purchase. The primary point of contact for all vendor-related transactions.
  • Receivable and payable management, Liquidity management, and periodic cash flow management

 

Skills & Qualification:

Experience: 1-3 years in core accounting & finance 

Education: CA inter / M.com/ MBA / Graduate

Industry Type: IT Services & Consulting

Location: Lower Parel

Job Type: Full-Time

Read more
OnActive
Mansi Gupta
Posted by Mansi Gupta
Jaipur
1 - 3 yrs
₹2L - ₹3L / yr
Adobe Photoshop
skill iconAdobe Illustrator

Key skills:-


Photoshop

Illustrator

Premiere pro

After effects

Knowledge of layouts, graphic fundamentals

A strong portfolio of illustrations or other graphics

Job description


Conceptualizing visuals based on requirements

Creating images and layouts by hand or using design software

Testing graphics across various media

Prepare rough drafts and present ideas

Develop illustrations, logos and other designs using software

Use the appropriate colors and layouts for each graphic

Work with copywriters and creative director to produce final design

Amend designs after feedback

Ensure final graphics and layouts are visually appealing and on-brand.

Provide feedback on social posts and use your design experience to help create amazing social media posts/graphicsDesired Candidate Profile

Graphic design experience with Adobe Photoshop, Illustrator.

Experience creating artworks for various different social channels (YouTube, Instagram, LinkedIn, Facebook, Google or YouTube ads, etc

We are accepting Visual Designer, Graphic Artist, Design Specialist etc.


Job Type: Full-time

Read more
Daxta Tech
at Daxta Tech
1 video
2 recruiters
Roshan Daruwala
Posted by Roshan Daruwala
Pune
0 - 1 yrs
₹2L - ₹5L / yr
Technical support
Tech Support
Customer Service
Customer Support
Communication Skills
+3 more

The ideal candidate is a motivated, organized, and creative individual who welcomes the challenges of acquiring and developing new business through sales efforts. You will build key customer relationships, identify business opportunities, and close business deals while maintaining extensive knowledge of current market conditions.

 

Responsibilities
Act as the initial point of contact for all client related concerns ,which indeed makes you the main communication channel between the clients and the developers.

• Cultivate strong business relationships with key decision-makers

• Proactively identify new opportunities and deliver innovative solutions to customers

• Develop market strategies by researching lists of high potential prospects Qualifications

• Bachelor's degree or equivalent experience in Business from a top University/College

• 0-1 year of sales or account management experience

• Excellent written and verbal communication skills

 

 

Read more
Cywarden
Mohali
1 - 4 yrs
₹3L - ₹6L / yr
Technical sales
SaaS
Sales presentations
Proposal writing
Communication Skills
+1 more

Prospecting and Lead Generation US market - SaaS products

Farming, Cold reachout, existing relationships, partnerships

Product demo, proposal drafting, negotiation, contracts 

CRM (ZOHO) mgmnt

Exceed monthly, quarterly, annual targets

Read more
EnterpriseMinds
at EnterpriseMinds
2 recruiters
phani kalyan
Posted by phani kalyan
Bengaluru (Bangalore)
3 - 5 yrs
₹10L - ₹14L / yr
skill iconJava
J2EE
skill iconSpring Boot
Hibernate (Java)

Enterprise Minds, with core focus on engineering products, automation and intelligence, partners customers on the trajectory towards increasing outcomes, relevance and growth.

Harnessing the power of Data and the forces that define AI, Machine Learning and Data Science, we believe in institutionalizing go-to-market models and not just explore possibilities.

We believe in a customer-centric ethic without and people-centric paradigm within. With a strong sense of community, ownership, and collaboration our people work in a spirit of co-creation, co-innovation and co-development to engineer next-generation software products with the help of accelerators.

Through Communities we connect and attract talent that shares skills and expertise. Through Innovation Labs and global design studios we deliver creative solutions.
We create vertical isolated pods which has narrow but deep focus. We also create horizontal pods to collaborate and deliver sustainable outcomes.

We follow Agile methodologies to fail fast and deliver scalable and modular solutions. We constantly self-asses and realign to work with each customer in the most impactful manner.

Pre-requisites for the Role

1.Job ID-EMJR0120PS

 

  1. Primary skill:

 

  • Java-spring boot-Hibernate
  • Mysql
  • CI/CD, Jenkins/Github (good to have)
  • Junit/Mockito/testng
  • Rest api

(Good to have)

Awards received in career

4.Years of Experience: 3-5 Years

  1. Location:(Hybrid)
  2. Position-19
  3. Budget- Max 14 LPA
  4. NP- Immediate
Read more
App-based lending platform. ( AF1)
App-based lending platform. ( AF1)
Agency job
via Multi Recruit by Chandrala P
Bengaluru (Bangalore)
7 - 10 yrs
₹12L - ₹15L / yr
Marketing
Territory Management
Operations
Collections
Operations management
+5 more
  • 10+ years of Collections experience in financial services (consumer credit or marketplace lending platforms/Banking/NBFC) and 5+ years of inhouse collection team management/leadership experience
  • Demonstrated success leading a team in a fast-paced setting, managing SLAs across multiple channels, and achieving goals
  • Excellent verbal and written communication, as well as presentation and facilitation skills with the ability to express complex concepts in plain language to reach broader audiences
  • Excellent work ethic with result-driven attitude
  • Demonstrated ability and comfort working in a start-up environment with an agile team, fast-evolving roles and responsibilities, variable workload, and tight deadlines with a high degree of autonomy


Personality Traits :

  • Dynamic and Pro-active, Fast-Paced
  • Desire to make an Impact on Positive Customer Experience
  • Ability to work independently without supervision
  • Strong work ethic
Read more
Our client company is into IT & Services. (EO1)
Our client company is into IT & Services. (EO1)
Agency job
via Multi Recruit by Ayub Pasha
Bengaluru (Bangalore)
3 - 5 yrs
₹12L - ₹14L / yr
Oracle DBA
Oracle NoSQL Database
Oracle Database
Performance tuning
Backup
+5 more
  • Assisting developers to write efficient code.
  • Tuning and debugging customer installations.
  • Maintaining internal development and test databases.
  • Working closely with leading experts in Supply Chain management to support various E2open teams.
  • Provides on-call support in a 24x7 environment.

The position requires night shift work to support the US time zone.

 

Required Experience/Skills:

  • Bachelor's/Master's/PhD degree in Engineering, Computer Science, Mathematics, or other Science with a consistent academic record (Preferably more than 70%)
  • Oracle-certified DBA with 3+ years of DBA experience
  • Oracle 12c and 19c experience is a must.
  • Experience in Performance Tuning and Query Optimization is a must.
  • Expertise and development experience in PL/SQL and SQL
  • Experience in Oracle installation, upgrade backup, and recovery methods.
  • Experience in Unix/Linux shell scripting.
  • Track record of delivering quality work on time and ability to expand own expertise.
  • Self-motivated, detail and team-oriented
  • Solid verbal and written communication skills
  • Enjoys dynamic, result-oriented work culture.
  • Excellent problem-solving and troubleshooting skills.
  • Experience considered a plus: 
  • MySQL and PostgreSQL
  • Knowledge of server, storage, and networking technology.
  • Supply Chain background
Read more
Key Disruptors Pvt Ltd
at Key Disruptors Pvt Ltd
1 recruiter
Koel Mathur
Posted by Koel Mathur
Noida, NCR (Delhi | Gurgaon | Noida)
2 - 4 yrs
₹4L - ₹8L / yr
skill iconNodeJS (Node.js)
skill iconMongoDB
skill iconReact.js
MEAN stack
Fullstack Developer
+3 more
What you should be amazing at: Developing PWAs (Progressive Web Apps). Expertise with React & Redux, and Meteor Expertise in JavaScript (ES 5 & ES 6). Understanding of Server Side Rendering Ability to create Responsive layout Understanding of SQL/ NoSQL Familiarity with tools like webpack, babel, jest, etc. Understanding AWS cloud technologies - must Development for both mobile and desktop Should be familiar Testing Tools Experience & In depth knowledge of PWA What you will need to do: Develop PWAs Maintain & Enhance features Optimize the application for maximum speed and scalability Transform mocks, designs and wireframes into product features. Deploy new features and iterate on improvements. Contribute ideas to the product. Work with an in-house team, headed by a very very cool CTO
Read more
Why apply to jobs via Cutshort
people_solving_puzzle
Personalized job matches
Stop wasting time. Get matched with jobs that meet your skills, aspirations and preferences.
people_verifying_people
Verified hiring teams
See actual hiring teams, find common social connections or connect with them directly. No 3rd party agencies here.
ai_chip
Move faster with AI
We use AI to get you faster responses, recommendations and unmatched user experience.
21,01,133
Matches delivered
37,12,187
Network size
15,000
Companies hiring
Did not find a job you were looking for?
icon
Search for relevant jobs from 10000+ companies such as Google, Amazon & Uber actively hiring on Cutshort.
companies logo
companies logo
companies logo
companies logo
companies logo
Get to hear about interesting companies hiring right now
Company logo
Company logo
Company logo
Company logo
Company logo
Linkedin iconFollow Cutshort
Users love Cutshort
Read about what our users have to say about finding their next opportunity on Cutshort.
Shubham Vishwakarma's profile image

Shubham Vishwakarma

Full Stack Developer - Averlon
I had an amazing experience. It was a delight getting interviewed via Cutshort. The entire end to end process was amazing. I would like to mention Reshika, she was just amazing wrt guiding me through the process. Thank you team.
Companies hiring on Cutshort
companies logos