Product Adoption Specialist / Implementation & Training Executive

What You’ll Be Doing:

● Own the architecture and roadmap for scalable, secure, and high-quality data pipelines

and platforms.

● Lead and mentor a team of data engineers while establishing engineering best practices,

coding standards, and governance models.

● Design and implement high-performance ETL/ELT pipelines using modern Big Data

technologies for diverse internal and external data sources.

● Drive modernization initiatives including re-architecting legacy systems to support

next-generation data products, ML workloads, and analytics use cases.

● Partner with Product, Engineering, and Business teams to translate requirements into

robust technical solutions that align with organizational priorities.

● Champion data quality, monitoring, metadata management, and observability across the

ecosystem.

● Lead initiatives to improve cost efficiency, data delivery SLAs, automation, and

infrastructure scalability.

● Provide technical leadership on data modeling, orchestration, CI/CD for data workflows,

and cloud-based architecture improvements.

Qualifications:

● Bachelor's degree in Engineering, Computer Science, or relevant field.

● 8+ years of relevant and recent experience in a Data Engineer role.

● 5+ years recent experience with Apache Spark and solid understanding of the

fundamentals.

● Deep understanding of Big Data concepts and distributed systems.

● Demonstrated ability to design, review, and optimize scalable data architectures across

ingestion.

● Strong coding skills with Scala, Python and the ability to quickly switch between them with

ease.

● Advanced working SQL knowledge and experience working with a variety of relational

databases such as Postgres and/or MySQL.

● Cloud Experience with DataBricks.

● Strong understanding of Delta Lake architecture and working with Parquet, JSON, CSV,

and similar formats.

● Experience establishing and enforcing data engineering best practices, including CI/CD

for data, orchestration and automation, and metadata management.

● Comfortable working in an Agile environment

● Machine Learning knowledge is a plus.

● Demonstrated ability to operate independently, take ownership of deliverables, and lead

technical decisions.

● Excellent written and verbal communication skills in English.

● Experience supporting and working with cross-functional teams in a dynamic

environment.

REPORTING: This position will report to Sr. Technical Manager or Director of Engineering as

assigned by Management.

EMPLOYMENT TYPE: Full-Time, Permanent

SHIFT TIMINGS: 10:00 AM - 07:00 PM IST

The Field Sales Executive is responsible for generating leads, Connecting with potential clients,

and Fixing meetings to meet the company's revenue targets. This role requires a self-motivated,

target-driven individual with excellent interpersonal skills and the ability to build and maintain

strong relationships with customers. The Field Sales Executive will work primarily in the field,

visiting clients, fixing meetings

Overview

As an engineer in the Service Operations division, you will be responsible for the day-to-day management of the systems and services that power client products. Working with your team, you will ensure daily tasks and activities are successfully completed and where necessary, use standard operating procedures and knowledge to resolve any faults/errors encountered.

Job Description

Key Tasks and Responsibilities:

Ensure daily tasks and activities have successfully completed. Where this is not the case, recovery and remediation steps will be undertaken.

Undertake patching and upgrade activities in support of ParentPay compliance programs. These being PCI DSS, ISO27001 and Cyber Essentials+.

Action requests from the ServiceNow work queue that have been allocated to your relevant resolver group. These include incidents, problems, changes and service requests.

Investigate alerts and events detected from the monitoring systems that indicate a change in component health.

Create and maintain support documentation in the form of departmental wiki and ServiceNow knowledge articles that allow for continual improvement of fault detection and recovery times.

Work with colleagues to identify and champion the automation of all manual interventions undertaken within the team.

Attend and complete all mandatory training courses.

Engage and own the transition of new services into Service Operations.

Participate in the out of hours on call support rota.

Qualifications and Experience:

Experience working in an IT service delivery or support function OR

MBA or Degree in Information Technology or Information Security.

Experience working with Microsoft technologies.

Excellent communication skills developed working in a service centric organisation.

Ability to interpret fault descriptions provided by customers or internal escalations and translate these into resolutions.

Ability to manage and prioritise own workload.

Experience working within Education Technology would be an advantage.

Technical knowledge:

Advanced automation scripting using Terraform and Powershell. 

Knowledge of bicep and ansible advantageous. 

Advanced Microsoft Active Directory configuration and support.

Microsoft Azure and AWS cloud hosting platform administration.

Advanced Microsoft SQL server experience.

Windows Server and desktop management and configuration.

Microsoft IIS web services administration and configuration.

Advanced management of data and SQL backup solutions.

Advanced scripting and automation capabilities. 

Advanced knowledge of Azure analytics and KQL.

Skills & Requirements

IT Service Delivery, Information Technology, Information Security, Microsoft Technologies, Communication Skills, Fault Interpretation, Workload Prioritization, Automation Scripting, Terraform, PowerShell, Microsoft Active Directory, Microsoft Azure, AWS, Microsoft SQL Server, Windows Server, Windows Desktop Configuration, Microsoft IIS, Data Backup Management, SQL Backup Solutions, Scripting, Azure Analytics, KQL.

About Us:

Skillslash is an e-learning platform offering Data Science, artificial intelligence, machine learning and many more courses online. We work with the aim to provide a quality education that is feasible and can be easily accessed. The team at Skillslash work towards the goal of ensuring world-class training. And, we would love to have you on board to help people accelerate their careers.

The ideal candidate will be responsible for finding and identifying leads through a variety of sources. Once leads are identified, this candidate will reach out and meet with the business decision-makers to better understand their business needs and how our product could help them.

Note: Apply only if you are interested in sales

Experience: 6 month - 1 year

Location: HSR Layout Sector 6, Bangalore

Immediate Joining

What we are looking for:

• Understand Customer profiles & learning problems to explain the implications of ineffective learning methods and create a need for the course offerings through a structured Counseling Session with the working professionals and students.
• Handle Objections and Price Negotiation to generate Sales Revenue
• Learn/ Upgrade one’s own Product Knowledge, Sales Skills, and market understanding to achieve and exceed growing Sales target(s).
• Proactively identifying cross-selling/up-selling opportunities with the existing customers
• Looking after the entire sales life cycle: starting from engaging with the large volume of well-qualified leads till the final conversion i.e. enrolment in the program.
• Document all pertinent customer information and conversations into the CRM system
• Understand the customer requirement and pass on the insights towards the product portfolio improvement based.

Expectations from you:

You will begin as an individual contributor, working in a team of go-getters to help spread the Skillslash way of Learning. You would be showcasing the unique features of Skillslash to customers in personalized sessions and will be responsible for mentoring and sales in your designated zone.

Preferred Skill Sets:

• Having a keen interest and deep understanding of the education sector.
• Interested in mentoring and guiding customers.
• Having a knack for sales
• Good interpersonal and presentation skills.

Academic Qualification: Any Graduation/ Post Graduation (Completed in or before 2023)

· English Proficiency should be at the Professional level (mandatory)

· Excellent verbal and written communication skills.

· A passion for growth with huge potential.

• Accurately recording details of customers’ purchase orders.
• Processing all customer purchases accordingly.
• Generating promising leads to pursue.
• Managing customer accounts by ensuring that existing customers remain satisfied with the company's services.
• Developing and sustaining solid relationships with customers to encourage repeat business.
• Understanding in-depth knowledge to make suitable recommendations based on customers' needs and preferences.
• Continually meeting or exceeding daily and monthly targets with respect to call volume and sales.

• Defines and develops the most efficient business process methods, parameters, and procedures. 
• Assists with the development of process requirements, parameters, control plans, flow charts, and instructions. 
• Evaluates existing processes, and recommends and implements improvements. 
• Prepares extensive written documents, process workflow diagrams and business requirements. 
• Researches new solutions through leading industry standards for processes, software applications and systems. 
• Monitors the general technological environment and anticipates trends. 

• General knowledge of business processes and procedures. 
• Intermediate time management, communications, and organization skills. 
• Strong attention to detail. 
• General knowledge pertaining to the implementation, analysis and execution of corporate process improvement initiatives. 
• PCs and various software applications, including MS Word, PowerPoint, Excel, and Visio. 
• Ability to communicate technical info and ideas so others will understand. 
• Ability to successfully work and promote inclusiveness in small groups. 

• Bachelor's degree in Bachelor in Engineering, Information Technology, or business
• Requires two to four years of experience documenting processes, process design, process management, procedures, flowcharts
• Knowledge of agile methodologies
• BPMN methodology is a big plus
• Visio, Bizagi or equivalent tool experience
• Strong consultative experience.
• Plus certification in improvement process (Six Sigma or equivalent)
• Background in technical field is a big plus 
• Business Process Management BPM

Experience Level – 2 to 8 years

Skills

• Have published at least one original React JS Application.
• Experience with third-party libraries and APIs
• Knowledge of REACT tools including React.js, Webpack, Enzyme, Redux, and Flux.

Roles 

Should be able to single-handedly build performant mobile apps on the React JS platform. You will be responsible for architecting and building these applications, as well as coordinating with the teams responsible for other layers of the product infrastructure. Building a product is a highly collaborative effort, and as such, a strong team player with a commitment to perfection is required.

Responsibilities 

• Build pixel-perfect, buttery smooth UIs across web platforms.
• Leverage APIs for deep integrations with web platforms.
• Diagnose and fix bugs and performance bottlenecks for performance that feels native.
• Writing application interface codes using JavaScript following react.js workflows.
• Maintain code and write automated tests to ensure the product is of the highest quality.
• Developing and implementing front-end architecture to support user interface concepts.
• Monitoring and improving front-end performance.

Job Title : Software Engineer

Gogo has an exciting opportunity for a Software Engineer role who enjoys crafting great user experience and will help us design and develop our next generation airline services platform. You will be part of the team that is building a globally deployed platform for our customers using some best-in-class software technologies.

Job Summary:

The ideal candidate for this role will build and design the front-end user experience for the customer airline services platform. You will be a crucial working member of multi-disciplinary, highly skilled technical teams that design, develop, test, debug and document software, by providing high quality technical solutions and services that deliver business value and drive continuous improvement across the organisation.

Key responsibilities :

• Translate business requirements into technical details relevant to web application.
• Contribute in the design and implementation of UI changes across our product base. 
• Develop detailed technical analysis and design specifications based on functional requirements. 
• Develop modern web applications (progressive and responsive) in coordination with UI Team
• Collaborate closely with UX, Design, UI and web development teams to solve problems. 
• Develop complete front-end stack of projects using HTML/CSS/SASS, React and JavaScript.
• Integrate front-end UI with backend services.
• Build responsive web pages with HTML5, CSS, JS/React for the customer facing corporate websites.
• Define UI frameworks and architecture for websites that follow industry best practices for development

Required Skills & Experience:

• Bachelor’s Degree in Engineering with 5-8 Years’ experience in front end development
• Hands on experience Core web fundamentals: HTML, JavaScript, and CSS preprocessors like Sass or LESS.
• Front-end (CSS) frameworks like Foundation or Bootstrap
• AJAX (Asynchronous JavaScript and XML)
• MUST have Hands-on experience in ReactJS and Redux delivered project on ReactJS and played key role.
• Great understanding of Web technologies like XML, XHTML
• Client Server-side scripting languages such as web services development using RESTful implementations.
• Familiarity with the Flux Design Pattern or one of the libraries
• Unit Testing with Mocha, Karma or Jest
• Hands on with BDD Experience
• Experience working with RESTFUL API (1-2 Years’ Experience)
• Good Written and Oral Communication Skills

Gogo is the inflight internet company. We bring flexibility and performance to airlines and passengers alike across every device, every flight, everywhere—all powered by our global inflight network. Gogo’s worldwide inflight Wi-Fi services have made internet and video entertainment a regular part of flying. We are a diverse group of technologists, marketers, strategists, and any other function you can think of- all working together in extraordinary harmony. And that’s just the beginning.

We connect the aviation industry and its travellers with innovative technology and applications, and we do it all in a high-energy environment that welcomes the next challenge. Be prepared for a dynamic ride with people who are passionate about what they’re building.