SAP CO

About us:

We are not just an AD agency or a creative agency, we are a Communication Company. Founded in 2014, Moshi Moshi is a young, creative, gutsy and committed communication company that wants its clients to always Expect the EXTRA from it. Our primary clientele consists of Startups & Corporates like Ola, Zoomcar, Mercedes Benz, ITC, Aditya Birla Group, TATA Group, MTV, IHCL, Jaquar, Sobha, Simple Energy, and Godrej amongst others. We have a huge team of creative folks, marketers, learners, developers, coders and a puppy momo, who believe Moshi Moshi is an experience rather

than a company.

Job Role - Social Media Executive

Experience Level - 1 year

Location - Bangalore

Responsibilities:

● Create Campaign Strategies and monitor the execution to achieve the brand objective

● Objective Identification and delivery via curating the best digital strategy

● Managing and Supervising Facebook ads, Instagram Ads, Twitter Ads, and Linkedin Ads

● Handling social pages of Instagram, Facebook, LinkedIn, etc.

● Develop, implement and manage a brand's social media strategy on a monthly basis.

● Define the most important social media KPIs.

● In-depth knowledge of paid marketing and daily implementation, reporting, and running of paid marketing on all social platforms.

● Measure the success of every social media campaign, as per required metrics

● Stay up to date with the latest social media best practices and updates

● Work with copywriters and designers to ensure content is informative and appealing or has relevant writing capability.

● Monitor SEO and user engagement and suggest content optimization.

● Communicate with industry professionals and influencers to create a strong network via social media.

● Provide constructive feedback to the team and train them to achieve desired results.

Request for Proposal (RFP): AI Receptionist for Helvetica Incoming Broker Calls

Company Overview

Helvetica Group is a direct commercial real estate lender and investment bank, specializing in providing alternative financing solutions for complex real estate transactions. We focus on fast, innovative, and common-sense underwriting to serve brokers, investors, and borrowers nationwide.

Website: helveticagroup.com

Project Overview

We are seeking an experienced AI Engineer to design and implement an AI Receptionist using Retell AI and Make (formerly Integromat). This AI Receptionist will handle incoming broker calls, collect loan request details, integrate with Salesforce, and automate follow-up communications.

Scope of Work

The solution should:

1. Receive Incoming Calls

• Integrate with our phone system and Retell AI to answer broker calls professionally.
• Detect caller intent and initiate a structured loan intake conversation.

1. Prompt Loan Request Details

• Use natural language conversation to gather key loan scenario data:
• Borrower and broker information
• Property type, location, value
• Loan amount requested, purpose, and timeline
• Any special circumstances (e.g., foreclosure bailout, BK buyout, etc.)

1. Data Handling & Automation

• Send collected call details to Salesforce as a new Lead.
• Email a summary of the loan request to our broker group.
• Send an automated confirmation email to the caller.
• Send an SMS confirmation text to the caller with a thank-you and next steps.

1. Integration Requirements

• Use Retell AI for call handling and voice interactions.
• Use Make for workflow automation (Salesforce, email, SMS).
• Ensure all data flows securely and complies with applicable regulations.

Deliverables

• Fully functional AI Receptionist integrated with our systems
• Retell AI call flow design and scripts tailored to Helvetica's lending guidelines
• Make (Integromat) scenarios for:
• Salesforce lead creation
• Email notifications (internal and external)
• SMS confirmation to caller
• Documentation for setup, maintenance, and future scaling
• Optional: Dashboard for call analytics and performance monitoring

Skills Required

• Experience with Retell AI (or similar conversational AI voice platforms)
• Expertise in Make (Integromat) or similar workflow automation tools
• Strong knowledge of Salesforce API integrations
• Experience with Twilio or other SMS/email APIs is a plus
• Understanding of secure data handling and compliance (preferred)

Proposal Requirements

Please include in your proposal:

• Relevant experience with Retell AI, Make, and Salesforce integrations
• Portfolio of similar AI automation projects (voice + CRM)
• Estimated timeline for project completion
• Proposed budget and pricing structure
• Any additional recommendations to enhance this solution

Timeline

• Proposal Submission Deadline: [Insert Date]
• Project Kickoff: [Insert Date]
• Expected Completion: Within 4-6 weeks from kickoff

Budget

We are open to proposals with fixed price or hourly rates. Please provide a clear breakdown of your pricing.

How to Apply

Submit your proposal directly through Upwork, including all requested details.

Would you also like me to include:

• Sample call flow conversation script (to attract engineers who understand the flow)?
• Technical architecture diagram (for clarity on integrations)?
• I can draft both to include in your posting. Shall I proceed?

The Opportunity: Start Orchestrating

Software engineering is at a historic inflection point. We are moving beyond AI as a simple code completion tool into a new era of agentic development. AI systems like Google's Gemini CLI are no longer just assistants; they are semi-autonomous partners capable of tackling complex engineering tasks, from fixing bugs to implementing entire features from a high-level prompt.

We are building an elite team to operate at this new frontier. We seek a deeply technical, hands-on pioneer—an "AI Orchestrator"—who lives on the command line and is obsessed with achieving a step-change in development velocity. Your mission is not to manage a team that writes code, but to architect and orchestrate a fleet of AI agents to build the future of our software. This is a role for an ultra-high-energy individual contributor who wants to move beyond incremental improvements and define how high-performance software is built for the next decade.

What You'll Do: Your Mission & Core Mandate

As our lead AI Orchestrator, you will be a hands-on-keyboard pioneer, responsible for building the systems and workflows that fuse human ingenuity with agentic AI power.

• Architect Agentic Workflows: You will design, implement, and govern the end-to-end "human-in-the-loop" development lifecycle. This means architecting how we use Gemini CLI at every stage, from turning architectural diagrams into code to establishing multi-agent TDD (Test-Driven Development) patterns.
• AI-Generated Code Reviewer: Provide hands-on architectural stewardship. You will conduct rigorous code reviews of AI-generated code, ensuring it meets our exacting standards for scalability, performance, and security.
• Mentor a New Class of Engineer: You will be the catalyst for transforming future hires from traditional coders into elite AI Orchestrators. You will establish the best practices, training, and "critical collaboration" culture required to master this new paradigm.

Who You Are: A Profile of a Pioneer

This is not a role for a manager who delegates; it is for a deeply technical leader who architects the future from the command line.

Foundational Engineering Excellence:

• Real world experience and/or BS, MS, or Ph.D. in Computer Science or a related quantitative field.
• 7+ years of professional software engineering experience, with 3+ years in a Staff, Principal, or Tech Lead capacity or similar.
• Expert-level proficiency in at least one of: Python, Go, Rust, or TypeScript.
• Deep, hands-on experience with cloud-native architecture (GCP, AWS, Azure), distributed systems, and MLOps e.g. (CI/CD, Docker, Kubernetes, or Terraform).

Essential Hands-On Mastery:

• You live in the terminal. You have daily, expert-level, hands-on experience using agentic CLI tools (Gemini CLI, Claude Code) to perform complex, multi-day engineering tasks.
• You build the connections. You have architected, built, and deployed custom Model Context Protocol (MCP) servers to integrate AI agents with production-grade internal systems.
• You are a master of prompts and workflows. You have designed and implemented novel, multi-agent workflows and can architect "mega-prompts" or custom slash commands that codify sophisticated business logic for an AI to execute.
• You understand AI governance. You have implemented formal, risk-based strategies for when to allow autonomous agent actions versus when to require manual sign-off, balancing velocity with safety.

Your Pioneer Spirit:

We know you don't have "5+ years of experience" with these tools—they're too new. If you figured it out yesterday that's fine.

The ideal candidate is an obsessive early adopter who has been relentlessly experimenting with these technologies. Your qualifications will be measured not in years, but in the depth of your practical knowledge and a portfolio that demonstrates:

• Massive Impact: Evidence of using agentic AI to achieve significant outcomes (e.g., a 10x reduction in dev time, completion of a previously blocked project).
• Disruptive Mentorship: A track record of leading and upskilling an engineering team in the adoption of a new, game-changing technology.

Why Join Us?

This is a career-defining opportunity to be at the epicenter of a paradigm shift.

• Define the Future: Your work will not just be implemented here; it will be studied elsewhere. You will establish the patterns that shape the industry.
• Autonomy & Impact: Reporting directly to senior leadership, you will be given the resources and trust to build a world-class AI-native development platform.
• Unprecedented Challenge: You will solve novel problems at the intersection of AI, software engineering, and HCI for which no playbook exists.
• A Team of Pioneers: Join a small, elite team of engineers who share your passion and drive to push the boundaries of what's possible.

Amagi Media Labs is rapidly disrupting the TV broadcasting Industry as we know it. Founded in 2008, Amagi is now the largest TV AD Network with over 30 million advertising seconds and more than 400 TV channels working on Amagi’s Cloud Infrastructure and managed playout servers. To know more about what Amagi does please visit http://www.amagi.com">www.amagi.com

Technical Program Manager Job Description

Amagi is looking to expand its project/program management team responsible for managing end to end development and delivery of various ongoing software development programs and initiatives within Amagi. We are looking for people who are process oriented, have a strong technology background, who have experience in executing and managing large software projects in the past. The software development projects under execution are largely in the intersection of media and cloud technology domains. 

Responsibilities

• End-to-end ownership of multiple short term and long term product development and delivery initiatives for Amagi's key products 
• Working closely with cross-functional teams like engineering, product, quality assurance, operations and customer success teams.
• Articulating and defining program milestones for  successful and timebound completion of initiatives by developing project plans in collaboration with all the stakeholders. 
• Identifying and resolving process bottlenecks, dependencies and related challenges
• Enterprise program management : Apart from standard product offerings, for enterprise customers, Amagi offers tighter integration and customization of their workflows over the core product offerings.  In this role you one manage end to end onboarding and going live for such enterprise customers.  This involves 
• Working with pre-sales/sales/onboarding/customer to get the requirements
• Prepare a detailed project plan & track it across teams; keep the stakeholders (Sales, ONB, Customer) updated on status and milestones
• Work with Enterprise Engagement Team in Broadcast Engineering closely to deliver according to the plan
• Get the customer trained on the platform before going live
• Formally hand off to support once the customer has gone live

• Create, publish and maintain well organised, comprehensive data and information about the initiatives to enable organization wide transparency and reporting
• Developing dashboards and success metrics to provide visibility to various stakeholders.  
• Ensuring consistent and clear status reporting 
• Prepare presentations and provide supporting data as needed

• Managing one or more programs involving product development initiatives belonging to various categories, like 
• Cutting edge cloud technology intensive SaaS products
• Software solution involving media technology (eg, audio/video streaming) 
• Web frontend and backend related products (built on latest web frameworks)

• Setting up processes, actively participating in improving and maintaining processes for product development and delivery initiatives to enable efficiency across organization
• Based on agile methodologies and project management best practices
• Training and evangelizing the participating teams on agile processes

• Managing executive stakeholders
• Helping the program management team as a whole to publish metrics, dashboards to bring visibility of various programs to the executive team.
• Helping the executive team to take directional calls on new and ongoing programs.  

Desired Skills and Experience

We'll need you to have a good foundation for establishing technical and non-technical enablement needs for internal and external teams.

Required Skills: 

• Communication skills: The candidate must be good at business communication, good at using all modern tools at disposal, be able to organize and lead meetings as and when required. 
• Technical Knowledge: The candidate must have a strong technical background and must be well aware of software engineering technology stacks popularly used in technology heavy companies. The candidate must be able to write and present tech heavy documentation.
• Process Knowledge: The candidate must have experience in running process oriented programs and projects, must have knowledge of agile frameworks, and should be able to set up agile processes for existing and new product development initiatives. 
• Data driven acumen: The candidate must be able to do qualitative and quantitative analysis on available data and metrics to take up calls and set directions for the team.
• Relationship management: The candidate must be able to maintain a good working relationship with various cross functional team members and key stakeholders.

Required Experience:

• Experience in running scrum ceremonies and managing related artifacts
• Hands on experience in project management tools (e.g. Jira)
• Domain experience: Prior experience in media technologies like OTT, audio/video technologies, AWS/GCP cloud based application or web application development

Formal Qualifications:

• Certifications (Preferable):  Agile certifications - CSM® / PMI-ACP® / SaFE® 
• Preferred Work Experience: 2 - 5 years 
• Enterprise Program managers: 5-7 years in Project/Program management
• Educational Qualifications: BE/BTech + MBA (From Tier I/II institutes) 

JD – Attached Sample Profile for Reference

1) WebFOCUS BI Reporting
2) WebFOCUS Adminstration
3) Sybase or Oracle or SQL Server or Snowflake
4) DWH Skills

Nice to have
1) Experience in SAP BO / Crystal report /SSRS/ Power BI
2) Experience in Informix
3) Experience in ETL

Responsibilities

• Technical knowledge regarding best practices of BI development / integration.
• Candidate must understand business processes, be a detailed-oriented person and quickly grasp new concepts.
• Additionally the candidate will have strong presentation, interpersonal, software development and work management skills.
• Strong Advanced SQL programming skills are required
• Proficient in MS Word, Excel, Access, and PowerPoint
• Experience working with one or more BI Reporting tools as Analyst/Developer.
• Knowledge of data mining techniques and procedures and knowing when their use is appropriate
• Ability to present complex information in an understandable and compelling manner.
• Experience converting reports from one reporting tool to another