11+ Fluency Jobs in Delhi, NCR and Gurgaon | Fluency Job openings in Delhi, NCR and Gurgaon

About MyOperator:

MyOperator is India's leading cloud communications provider, empowering over 10,000 businesses across diverse industries with innovative SaaS solutions. Our offerings include Cloud Call Center, IVR, Toll-free Numbers, Enterprise Mobility, WhatsApp Business Solutions, and Heyo Phone. We are dedicated to delivering excellence through cutting-edge technology and exceptional customer service.

About the Role:

We are looking for a Technical Support Engineer (L2) to join our team at MyOperator. This role involves problem-solving, troubleshooting complex technical issues, API management, and collaboration across teams. As an L2 engineer, you will be responsible for handling advanced technical support requests, KYC processes, API calls, and Jira tickets requiring research and development (R&D). If you have a strong technical background, experience in a product-based company, and excellent troubleshooting skills, we encourage you to apply!

Key Responsibilities:

Technical Support & Problem-Solving:

• Use technical expertise to identify and resolve complex customer issues.
• Take ownership of escalated customer cases and drive them to resolution.
• Troubleshoot API-related issues and ensure seamless integration.
• Collaborate with product and development teams to resolve technical challenges.

Customer Communication & Service:

• Explain technical concepts to non-technical users in a clear and effective manner.
• Understand customer needs and provide solutions with a customer-first approach.
• Document resolutions, troubleshooting steps, and best practices for internal and customer use.

Process & Compliance Management:

• Handle Aadhaar-based KYC tasks while ensuring regulatory compliance.
• Conduct KYC audits to maintain accuracy and security.
• Manage Truecaller activation, renewal, and billing audits to ensure proper service
• delivery.
• Oversee SMS panel activation and renewal while troubleshooting potential issues.
• Handle Add-on OBD panel activation, recharges, and renewals for seamless operations.

API Calls & Research & Development (R&D):

• Monitor, manage, and troubleshoot API calls to maintain system efficiency.
• Work with the development team to enhance API performance and integration.
• Investigate and resolve JIRA tickets requiring R&D, ensuring thorough documentation.

Skills & Qualifications:

• Minimum 4 years of experience in a technical support role in a product-based
• company.
• Strong problem-solving skills to identify the root cause of issues.
• Experience with API handling, troubleshooting, and integration.
• Proficiency in JIRA, Kibana, and other monitoring tools.
• Excellent communication skills to explain technical concepts to non-technical users.
• Ability to handle compliance-based KYC processes and conduct audits.
• Strong collaboration skills to work with cross-functional teams.
• Experience in SaaS-based product support is a plus.

Why Join Us?

• Be part of a fast-growing SaaS company with an innovative work culture.
• Work on challenging technical issues and collaborate with a talented team.
• Gain hands-on experience with API management, compliance, and advanced troubleshooting.
• Opportunity for career growth and skill enhancement in technical support.

If you are a technical problem solver with strong analytical skills, apply now and become a key player in MyOperator’s dynamic L2 Support Team in Noida! 🚀

About Vijyapana Advertisements:

Vijyapana Advertisements is a growing advertising startup specializing in Print Media, Social Media Creatives, Audio & Video Ads, Web & App Development, Corporate Branding, and Corporate Gifts & Stationery Supplies. We help businesses build strong brand visibility through innovative marketing solutions.

Job Responsibilities:

✅ Sales & Lead Generation:

• Identify potential clients and generate leads through networking, cold calls, and online inquiries.
• Pitch Vijyapana's advertising services to businesses, brands, schools, colleges, hospitals, and corporate offices.
• Meet and exceed sales targets by closing deals with new and existing clients.

✅ Customer Relationship Management:

• Build and maintain strong relationships with clients to ensure repeat business.
• Address customer queries and provide suitable advertising solutions.
• Ensure client satisfaction by coordinating with the design and production teams.

✅ Lead Management & Reporting:

• Maintain an organized database of leads and client interactions.
• Follow up with potential clients to convert them into paying customers.
• Provide regular reports on sales performance and market trends.

Requirements:

✔️ Experience: 1-3 years in sales, preferably in advertising, media, or B2B sales.

✔️ Skills: Strong communication, negotiation, and networking skills.

✔️ Tech-Savvy: Basic knowledge of CRM tools, social media, and digital marketing is a plus.

✔️ Self-Motivated: Ability to work independently and meet sales targets.

✔️ Languages: Proficiency in [Mention languages required].

Benefits:

💰 Competitive salary + attractive incentives.

📈 Growth opportunities in a fast-growing advertising startup.

🏆 Performance-based bonuses.

🚀 Work in a dynamic and creative environment.

🔹 If you're passionate about sales and advertising, we’d love to hear from you! Apply now and be part of Vijyapana’s journey.

🌟 Join Our Creative Dream Team: Senior Content Alchemist Wanted! 🌟

Company: MarkAge360🏢

Location: Dwarka 🌍

Are you ready to unleash your creative superpowers? We're on the hunt for a Content Alchemist who can turn words into magic. If you've got a passion for crafting compelling stories, casting marketing spells, and making SEO sorcery work, then we want you on our quest for digital greatness! 📜✨🔮

Role Overview:

As our Senior Content Alchemist, your mission is to transform the ordinary into the extraordinary. You will be the architect of content strategies, the weaver of enchanting stories, and the guardian of SEO secrets. Join us in a realm where every word has the power to captivate, and every campaign is a spellbinding journey. 📖✒️🌟

Key Responsibilities:

• Weave content strategies that align with clients' dreams and objectives.
• Conjure captivating and SEO-optimized content for websites, blogs, and social media.
• Craft bewitching marketing spells in the form of whitepapers, case studies, and newsletters.
• Collaborate with a fellowship of marketers to unleash marketing campaigns of legend.
• Maintain content calendars as if they were ancient scrolls, ensuring timely delivery of content treasures.
• Use mystical data insights to refine your spells and enchantments.
• Stay attuned to industry spells and magic to ensure your powers are always at their peak. 🗓️🪄📊

Qualifications:

• 2-6 years of experience in wielding the quill of content and the staff of digital marketing.
• Proven history of crafting content spells that produce real results.
• Mastery of the dark arts of SEO optimization and keyword conjuring.
• Profound knowledge of digital marketing sorcery and best practices.
• Exceptional communication and writing skills - your words shall cast a spell on all who read them.
• The ability to juggle projects with the grace of a circus performer.
• Familiarity with the scrolls of content management and marketing tools (e.g., WordPress, HubSpot, SEMrush).
• A degree in the arcane arts, also known as Marketing, Communications, or related fields. 📚🧙‍♂️💼

Perks and Benefits:

✨ Be a part of an innovative and forward-thinking team that values your ideas.

✨ Work in a collaborative environment that nurtures your personal and professional growth.

✨ Enjoy a competitive compensation package with performance-based bonuses.

✨ Shape the future of digital marketing while working with industry pioneers.

✨ Salary - Rs 15,000 - Rs 55,000 per month

Please note that this is a Work from Office position in Dwarka, Delhi

Shift Timings: 10:30 am to 7:30 pm, Monday to Friday.

Join us in weaving tales of legend in the digital marketing realm! 🚀🌟🌠

#ContentAlchemist #DigitalMarketingMagic #SEOEnchantment #HiringWizards #JoinOurQuest #WeaveContentSpells

  Job Description:

We are looking to recruit engineers with zeal to learn cloud solutions using Amazon Web Services (AWS). We\'ll prefer an engineer who is passionate about AWS Cloud technology, passionate about helping customers succeed, passionate about quality and truly enjoys what they do. The qualified candidate for AWS Cloud Engineer position is someone who has a can-do attitude and is an innovative thinker.

• Be a hands on with responsibilities for the installation, configuration, and ongoing management of Linux based solutions on AWS for our clients.
• Responsible for creating and managing Autoscaling EC2 instances using VPCs, Elastic Load Balancers, and other services across multiple availability zones to build resilient, scalable and failsafe cloud solutions.
• Familiarity with other AWS services such as CloudFront, ALB, EC2, RDS, Route 53 etc. desirable.
• Working Knowledge of RDS, Dynamo DB, Guard Duty, WAF, Multi tier architecture.
• Proficient in working on Git, CI CD Pipelined, AWS Devops, Git, Bit Bucket, Ansible.
• Proficient in working on Docker Engine, Containers, Kubernetes .
• Expertise in Migration workload to AWS from different cloud providers
• Should be versatile in problem solving and resolve complex issues ranging from OS and application faults to creatively improving solution design
• Should be ready to work in rotation on a 24x7 schedule, and be available on call at other times due to the critical nature of the role
• Fault finding, analysis and of logging information for reporting of performance exceptions
• Deployment, automation, management, and maintenance of AWS cloud-based production system.
• Ensuring availability, performance, security, and scalability of AWS production systems.
• Management of creation, release, and configuration of production systems.
• Evaluation of new technology alternatives and vendor products.
• System troubleshooting and problem resolution across various application domains and platforms.
• Pre-production acceptance testing for quality assurance.
• Provision of critical system security by leveraging best practices and prolific cloud security solutions.
• Providing recommendations for architecture and process improvements.
• Definition and deployment of systems for metrics, logging, and monitoring on AWS platform.
• Designing, maintenance and management of tools for automation of different operational processes.

Desired Candidate Profile

o    Customer oriented personality with good communication skills, who is able to articulate and communicate very effectively verbally as well as in written communications.

o    Be a team player that collaborates and shares experience and expertise with the rest of the team.

o    Understands database system such as MSSQL, Mongo DB, MySQL, MariaDB, Dynamo DB, RDS.

o    Understands Web Servers such as Apache, Ningx.

o    Must be RHEL certified.

o    In depth knowledge of Linux Commands and Services.

o    Efficiency enough to manage all internet applications inclusive FTP, SFTP, Ningx Apache, MySQL, PHP.

o    Good communication skill.

o    Atleast 3-7 Years of experience in AWS and Devops.

  Company Profile:

i2k2 Networks is a trusted name in the IT cloud hosting services industry. We help enterprises with cloud migration, cost optimization, support, and fully managed services which helps them to move faster and scale with lower IT costs. i2k2 Networks offers a complete range of cutting-edge solution that drives the Internet-powered business modules. We excel in:

  - Managed IT Services

  - Dedicated Web Servers Hosting

  - Cloud Solutions

  - Email Solutions

  - Enterprise Services

  - Round the clock Technical Support

   https://www.i2k2.com/">https://www.i2k2.com/

   Regards

   Nidhi Kohli

   i2k2 Networks Pvt Ltd.

   AM - Talent Acquisition

• B.E/B.Tech
• PG in Management from top tier institutes
• 0-2 years of pre-MBA experience in data analysis or technology field
• High organizational and communication skills, both written and verbal
• Excellent problem-solving and analysis skills
• Ability to contribute positively to team culture and morale
• Proficiency in Microsoft Office/ GSuite Tools
• A can-do attitude, and willingness to take initiative

Job Requirements/Responsibilities :

- Participate as a team member in all phases of software development lifecycle.

- Coordinating with the team on individual responsibilities and roadblocks.

- Perform design, development and testing on individual tasks

- Managing initiatives on UI/UX work

- Transparently share the challenges & feedback.

- Participate in integrated testing of product/ package.

- Designing a modern highly responsive web-based enterprise application component user interface.

- Building reusable components and front-end libraries for future use.

- Translating designs and wireframes into high-quality code.

- Learn and understand user interactions.

- Optimizing components for maximum performance across a vast array of web-capable devices and browsers

- Coordinating with various teams working on distinct layers.

- Providing technical assistance to the other teammates.

- Keep compliance with Quality Systems and Procedure

Duties and responsibilities:

• Design and defining architecture of complex web applications and microservices.
• Address and improve any technical issues
• Collaborate well with engineers, researchers, and data implementation specialists to design and create advanced, elegant, and efficient systems

Requirements and Qualifications:

• Previous working experience as a MEAN Stack Developer for 3 years
• BSc/B.tech degree in Computer Science or similar relevant field 
• In-depth knowledge of NodeJS, ExpressJS or Restify
• Experience implementing applications using Angular or React
• Experience creating front end applications using HTML5, Angular, LESS/SASS
• Hands-on experience with JavaScript Development on both client and server-side
• Experience with modern frameworks and design patterns, minimum one-year experience with MEAN stack paradigm
• Knowledge of the following will be considered as an advantage:
• Consumer Web Development Experience for High-Traffic, Public Facing web applications
• Experience with cloud technologies like AWS or google cloud is also a plus
• Creating secure RESTful-based web services in Node js and Express and MongoDB.
• Continuous integration (Jenkins/Hudson) and version control (SVN, Git)

Our client is India's first one-stop-shop for corporate benefits. They create mutually rewarding relationships between employers and businesses by managing corporate discounts. They enable organizations to incentivize their employees beyond just salary by providing benefits related to Travel, Entertainment, Dining, Education, Shopping and many more spheres of life.

Founded in 2014, this Gurugram based employee rewards platform is led by young founders who are UCLA alumni with experience in companies like Microsoft US, Oracle, Symantec, Amazon, and Reliance. They've partnered with over 10000+ brands across dining, shopping, entertainment, wellness and many more providing exclusive employee discounts, brands like CCD, Samsung, Lifestyle, Flipkart, PVR Cinemas, Zoomcar, OYO, Lifestyle, Mother's Pride, Max Healthcare and more. Our client is leading the $2 billion rewards market in India with 250+ corporate clients including giants like Concentrix, EY, DXC and Mphasis, and they've raised $2 million to date from prominent VCs like GrowX Ventures, Sprout Ventures, and Axilor Ventures.

As a Software Engineer - VP Front End, you will be building world-class websites using JS frameworks.

What you will do:

• Creating modern flat UI.
• Development of the front-end of our application and our public websites.
• Testing the website to ensure it is working.
• Taking ownership of the code your write & features you build.
• Pioneering product ideas, participating in the design and implementing them.
• Strengthening and improving the architecture of our front-end.
• Strengthening and improving development and releasing processes within the team.
• Collaborating with the team and communicate effectively.

What you need to have:

Experience: 2 to 7 years