Customer Support executive

Location : Navi Mumbai

Experience : 6 to 10 years

Compensation : Upto 27 LPA (Commensurate with Experience)

Key Responsibilities:

• Banking industry Experience, preferably in Securities Lending Domain (LAS – Loan against securities).
• Solution experience in one of more of the following Lending areas :- Business Process Automation, Credit & Portfolio Analytics, Commercial Loan Product, Loan Servicing and Risk Management.
• Familiar with multiple securities events i.e. Share sale, Corporate action, Revaluation, DP & LTV Calculations etc.
• Should be able to play catalyst role between business and IT.
• Good Communication skills with ability to lead domain discussions with BFSI Stakeholders.
• Should be able to provide domain support to development and technical teams on core Securities Lending domain.
• Provide support to business teams in terms of answering questions, clarifying requirements, and resolving issues as they arise during design and development.

We are looking for a Frontend/Platform Operator to ensure the smooth day-to-day operations of our E-lock GPS web-based platform. This role involves monitoring the platform’s performance, resolving minor frontend issues, and reporting bugs to the development team.

Key Responsibilities:

• Monitor the frontend of the web platform for glitches, bugs, or user-reported issues.
• Perform minor frontend updates (HTML/CSS) as needed.
• Collaborate with the IT Administrator and report major issues to the developers.
• Provide user support for platform-related queries (internal team or customers).
• Document platform performance and generate basic usage reports.

Skills Required:

• Basic knowledge of HTML, CSS, and JavaScript.
• Familiarity with frontend frameworks like React.js or basic debugging tools (preferred).
• Understanding of how frontend and backend APIs work together.
• Strong communication skills for reporting issues and collaborating with other teams.

Education and Experience:

• Bachelor’s degree in IT, Computer Science, or related field (preferred).
• 1-2 years of experience in web operations, frontend development, or technical support.

NOTE: We’re inviting applications for a 6-month internship in Frontend/Platform Operator at Mondiale Technologies, a company at the forefront of smart logistics and IoT-based tracking solutions

Eligibility: Final-year students or fresh graduates in BCA / B.Sc. IT / B.Tech / MCA / Diploma in Computer Science or related fields

Internship Highlights:

• Hands-on experience managing and operating our real-time asset tracking web platform
• Support platform users by monitoring dashboards, raising tickets, and resolving basic interface issues
• Coordinate with tech and support teams for data validations and updates
• Exposure to frontend tools, UI testing, and client-side reporting
• Learn to work in a live SaaS environment used by logistics and fleet management teams

Stipend: YES

✅ Pre-placement offer for high-performing candidates

Candidates who successfully complete the internship and demonstrate strong performance will be offered a regular full-time role within the company.

1. Cultivate and maintain string relationships with exixting clients to understand their business needs and objectives,
2. Develop and implementeffective strategiesfor client acquisitionand market expansion

Required Skills - B2B sales, staff augmentation , client acquisition, IT staffing

Job Description:-

Design, develop IoT/Cloud-based Typescript/ JavaScript/ Node.JS applications using

Amazon Cloud Computing Services.

Work closely with onsite, offshore, and cross functional teams, Product Management, UI/UX developers, Web and Mobile developers, SQA teams to effectively use technologies to build and deliver high quality and on-time delivery of IoT applications

Bug and issue resolution

Proactively Identify risks and failure modes early in the development lifecycle and develop.

POCs to mitigate the risks early in the program.

Assertive communication and team skills

Primary Skills:

Hands on experience (3+ years) in AWS cloud native environment with work experience in

AWS Lambda, Kinesis, DynamoDB

3+ years’ experience in working with NodeJS, Python, Unit Testing and Git

3+ years in work experience with document, relational or timeseries databases

2+ years in work experience with typescript.

1+ years in IaaS framework like Serverless or CDK with CloudFormation knowledge

Desired Candidate Profile

• MBA (HR) preferred
• Non-MBAs with 2+ years of experience in related fields can also apply
• Work experience in talent acquisition teams of start-ups or technology companies
• Familiarity with hiring portals & professional networks like LinkedIn  

We are looking for Interns or 0-1 Year experienced person for our IoT Division based out of Bangalore. Option for Work from Home is also available.  


Qualification:

Any Graduate in Computer Science / Electronics / Information Science / Instrumentation from reputed institutions


Required Skills Experience:

• 1+ years of experience in Python with FastAPI must.
• 1+ years of experience in working with a database like PostgreSQL.
• Experience of working on any Linux based OS
• Experience of working on AWS
• Understanding of micro-services.
• Should be able to meet SLAs as per the priorities.
• Good communication skills.
• Ability to prioritize and execute tasks in a high-pressure environment.

Desired Skills Experience:

• Knowledge of Python, Django Framework or REST API.
• Knowledge of Docker and Redis.
• AWS Certified Solutions Architect Associate is a plus.
• Experience with Fast API.
• Exposure to CI/CD practices.
• Awareness of Shell scripting

Keywords: #AWS #EC2 #Python #Psql #Django #Docker #Redis #Kafka.

• Should be passionate about transforming sales, service and marketing and whose values align with that of Casey Foods.
• Should have high emotional intelligence and genuine empathy for others through which he should be able to maximize the impact by understanding the motivations of the team and adapting through effective communications.
• Should be a positive game player having a track record of at least 12-15 years of experience of leading and empowering groups towards driving improvement while navigating change and simultaneously winning.
• Should be able to create a culture of transparency and focussed improvement while having fun and fostering a strong team environment.
• Should be a data driven personality who could leverage and communicate using data to improve core marketing strategies that matters to the individual of our team.
• Should have well experienced in managing or being managed in a structural sales environment.