Customer Support executive

Job Title: Subject Matter Expert (SME) – Operations

Location: Mohali / Karnal

Shift: Morning / Evening / Night

Experience: 2+ Years

Languages: English & Punjabi

About the Role:

We are looking for a Subject Matter Expert (SME) to support our Operations team. The SME will play a critical role in providing process expertise, guiding teams, and ensuring operational excellence in the service industry domain.

Key Responsibilities:

• Provide deep process expertise and domain knowledge in operations.
• Support the team with issue resolution, escalations, and process clarifications.
• Train and mentor team members on process improvements and best practices.
• Ensure compliance with SOPs, SLAs, and quality parameters.
• Collaborate with Team Leaders and Managers to optimize operational performance.

Skills & Requirements:

• Minimum 2+ years of experience in the service industry / BPO / KPO.
• Strong process knowledge and ability to guide team members.
• Excellent communication in English & Punjabi.
• Problem-solving and analytical skills with focus on quality and compliance.
• Flexible to work in rotational shifts (morning, evening, night).

What You will do

● Create beautiful software experiences for our customers using design thinking, lean and agile methodology.

● Design and develop software products from scratch using the latest cutting edge technologies, platforms and languages such as JAVA, python, Javascript, GoLang and Scala.

● Work in a dynamic, collaborative, transparent, non-hierarchical culture.

● Help to grow the next generation of developers and have a positive impact on the industry.

Basic Qualifications

● Experience: 8+ years.

● Engineering Degree in Computer Science OR Equivalent.

● Hands-on development experience with a broad mix of languages such as JAVA, Python, Javascript etc.

● Server-side development experience mainly in JAVA, (Python and nodeJS can be considerable)

● UI development experience in ReactJS or AngularJS or PolymerJS or EmberJS or Jquery etc.

● Passion for software engineering and follow the best coding concepts.

● Good to great problem solving and communication skills.

● Must have experience in technical architecture and design , code reviews and mentoring junior developers.

● Should have experience in stakeholder management and work along with architects as and when necessary to lead the project.

Nice to have Qualifications

● Product engineering and customer-centric mindset.

● Great OOP skills, including design patterns.

● Experience with devops, continuous integration & deployment.

● Exposure to big data technologies, Machine Learning and NLP will be a plus.

Benefits

● Competitive salary.

● Work from anywhere.

● Reimbursements for remote work set up.

● Insurance (including a top up insurance for COVID).

● Free Access to Online learning libraries such as O'reilly or equivalent

Location

Remote - work from anywhere.

Post: PHP Developer

Gender: Male/Female 

Qualification:Bcs,B.E, MCA.

Experience: 2 Years

3 Technical Skills:

1) CodeIgniter

2)MySQL 

3) jQuery & javascript 

Job Description:

1.PHP Developer responsible for managing back-end services and the interchange of data between the server and the users.

2.Your primary focus will be the development of all server-side logic, definition and maintenance of the database, and ensuring high performance and responsiveness to requests from the front-end.

3.Integration of user-facing elements developed by front-end developers

4.Build efficient, testable, and reusable PHP modules

5.Solve complex performance problems and architectural challenges

6.Integration of data storage solutions,

About Briq

With locations in California, Canada and India, Briq is altering the landscape for construction decision making. We are harnessing the power of data to build the industry's first construction data cloud. Leaders in automation, machine learning, and artificial intelligence, Briq is helping construction companies minimize risk and maximize success.

Briq is a financial automation platform that is changing the way construction companies run their business.

Know More About Us

https://angel.co/recruit/jobs/2225999">https://br.iq/about/us

https://angel.co/recruit/jobs/2225999">https://techcrunch.com/2019/02/22/briq-the-next-building-block-in-techs-reconstruction-of-the-construction-business-raises-3-million/

Tech Stack

Must Have

Python 3.6 or later, Flask or Django, Microservices, SQL / NoSQL , REST APIs , Redis , Docker, Design Patterns, Unit Testing, HTML/ CSS / Javascript, VueJs or ReactJs, Git, Low Level System Design

Nice To Have

Cloud (AWS/ GCP / Azure), Software Best Practices, Data Structures, Algorithms, System Design, Gitlab, Database Design, ELK Stack, Messaging technologies like RabbitMQ, Apache Kafka etc.

Responsibilities

Develop applications and features Identify and resolve roadblocks ahead of time
Be an independent contributor with high throughput
Align with product and project managers and ensure proper handoff of requirements
Develop, test, debug, support, and enhance software as per product specifications
Maintain strong coding, compliance, and security standards
Evaluate and provide technical solutions to solve a variety of complex and interdependent processes.
Drive complete ownership over every technical aspect of the features As part of the team, ensure members adhere to our code quality and testing standards.

Your Qualifications

Working experience in VueJs or ReactJs 3-7 years
Working experience in Python 3-7 years
Demonstrated end-to-end ownership for development of least one cloud-based product -
Experience in building microservices / platforms is desirable
Exceptional communication and interpersonal skills - including work estimation, facilitation, and consensus building skills Mentoring / coaching Junior Engineers.
Willingness to learn new technologies is a must
Proven ability to project and meet estimated deadlines
Self-motivated, fast learner with attention to detail and quality
Excellent diagnostic, troubleshooting, and communication skills

Benefits

Modern tech stack for curious minds - Cloud, Kubernetes, Microservices Extensive individual responsibility and support to grow professionally Market competitive pay Best in industry wellness benefits - medical insurance, leaves, work-life balance Flexible work hours Remote work Transparent culture and process with open access to management

Key Skills: Responsible for creating successful campaigns, responsible for generating the ROI to the company, should have great knowledge of how ads work, knowledge on landing pages. 

About Company:  Workhours is India's 1st Ed-Tech Company Focusing on Self-Employment. We want to change the way people think about their careers from how to get a job to how to become self-employed. Example of how digital payments changed the behaviour of a person paying from cash to paying using digital apps. 

Job Description: we are looking for a skilled google ads executive who is excellent at creating successful campaigns, should be responsible for Generating the ROI of the company, and should have a piece of great knowledge of how ads work and having a great knowledge on landing pages. 

Roles and Responsibilities:

• Responsible for creating Successful Campaigns.
• Responsible for generating the ROI to the company. 
• Should have a piece of great knowledge of how ads work. 
• Great knowledge on landing pages. 
• Must know how google ads work (Algorithm) 

mandatory Skills:

•  Excellent communication skills
• Work report Submissions
•  Team Player
•  Able to Handle Multitasking 
•  Should be Good at Training (Very Very Important) 
•  Good at Planning Strategies.

Job Title: Media Relations & Communication Executive

Years of Experience: 2-3

Working Geographies: International

Job Summary:

We are seeking to hire a Media Relations & Communication Executive who will be

responsible for building and maintaining a relation with media houses for the brand. The

Media Relations & Communication Executive will be responsible for promoting and

protecting the brand’s reputation by developing and executing media relations

strategies and plans for brand building/innovation, media promotions, news

communications, and public affairs initiatives.

Job Responsibilities:

• Responds to requests for information from the media.

• Establishes and maintains cooperative relationships with construction industry

bloggers, publishers, news portals, and media houses.

• Writes press releases and prepares information for the media to promote viAct.

• Plans or directs the development of media programs to maintain favourable public

and stakeholder views of the organization’s agenda and accomplishments.

• Ensure press releases for new product launch.

• Analyses the organization’s objectives, promotional policies, and needs to build

media relations strategies that influence public opinion and promote products,

ideas, and services.

• Maintains the organization’s image and identity.

• Draft’s speeches and schedules interviews.

• Prepares and edits organizational materials, newsletters and other publications for

external audiences.

• Collaborates with managers to identify trends and evaluate advertising to determine

whether it is in sync with the organization’s media relation efforts.

Public Relations Qualifications / Skills:

• Superior written and verbal communication skills

• Knowledge of writing media publishable drafts

• Ability to make media pitches