Customer Support executive

• Build and execute social media strategy through competitive research, platform determination, benchmarking, messaging and audience identification
• Generate, edit, publish and share daily content (original text, images, video or HTML) that builds meaningful connections and encourages community members to take action
• Set up and optimize company pages within each platform to increase the visibility of company’s social content
• Moderate all user-generated content in line with the moderation policy for each community
• Create editorial calendars and syndication schedules
• Continuously improve by capturing and analyzing the appropriate social data/metrics, insights and best practices, and then acting on the information
• Collaborate with other departments (customer relations, sales etc) to manage reputation, identify key players and coordinate actions

5) Laptop/PC with Microphone and Camera with Stable Internet Connectivity

6) Good Command over English is a must
7) Are available for a Minimum of 6 months
8) Working on teaching topics like Drone and UAV
9)Helping the kids in learning and growing their knowledge base
10) Hands-on experience in project/drone building will be preferred

• Bachelor/Master's in computer science or relevant fields
• 10+ years of Relevant Experience
• Strong sense of ownership
• Excellent Java and object-oriented development skills
• Experience in building and scaling microservices
• Strong Knowledge in RDBMS & NoSQL databases
• Strong problem-solving skills, technical troubleshooting and diagnosing
• Expected to be a role model for young engineers, have a strong sense of code quality, and enforce code quality within the team
• Excellent understanding of Debugging performance and optimization techniques
• Experience in Java, Mongo, MySQL, AWS technologies, ELK stack, Spring boot, Kafka
• Experience in developing any large scale Experience in cloud technologies
• Demonstrated ability to deliver in a fast-paced environment

• Someone who understands the difference between a user journey and a user flow.
• Crazy about building value for the end-user.
• Knows the importance of spending more time talking to customers and less time talking to management.
• Realizes the majority of the job is to identify, define and solve the right problems, fast.
• Dreads feature requests and just does not want to build new features till absolutely necessary.
• Can sell the product to the end customer.

Roles and responsibilities

• Own product strategy and roadmap for one of the core initiatives of the company ecosystem.
• Continuously work with a dedicated set of analysts and user researchers to understand user needs better.
• Generate detailed PRDs for feature proposals.
• Have a strong sense of product design and work with the UX team to convert requirements to product interfaces.
• Work with developers to ensure timely and high-quality delivery of user value.
• Track features, once in production. Work continuously for their success or take the call to remove them from the product.