Position holder will be an individual contributor
Build and manage productive, professional relationships with clients
using telephonic and/or video conversations
Ensure clients are using and deriving benefit from IndiaMART
Ensure products/services in client’s e-catalog are accurately defined
Maximize revenue by upselling other services and achieve
fortnightly, monthly client retention and revenue targets
Systematic follow-up and time-bound closures
Prompt resolution of complaints
Daily 10-15 meaningful telephone/video calls with clients

About Indiamart Intermesh Limited
About
https://www.indiamart.com/">IndiaMART is India’s largest online B2B marketplace, connecting buyers with suppliers. With 60% market share of the online B2B Classified space in India, the channel focuses on providing a platform to Small & Medium Enterprises (SMEs), https://www.indiamart.com/bigbrands/" target="_blank">Large Enterprises as well as individuals. Founded in 1999, the company’s mission is ‘to make doing business easy’.
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