Manager – Strategic Alliances & Partnerships

Company Description:

MyOperator is a Business AI Operator, a category-leader that unifies WhatsApp, Calls, and AI-powered chat & voice bots into one intelligent business communication platform. Unlike fragmented communication tools, MyOperator combines automation, intelligence, and workflow integration to help businesses run WhatsApp campaigns, manage calls, deploy AI chatbots, and track performance — all from a single, no-code platform. Trusted by 12,000+ brands including Amazon, Domino's, Apollo, and Razorpay, MyOperator enables faster responses, higher resolution rates, and scalable customer engagement — without fragmented tools or increased headcount.

Job Description:

• Lead the entire channel sales cycle from identifying potential partners to driving recurring revenue.
• Recruit, onboard, and activate new channel partners across multiple regions and industries.
• Build and nurture strong partner relationships through structured business planning, regular engagement, and ongoing support.
• Conduct product training and sales enablement sessions to empower partners with the knowledge and tools needed for success.
• Track partner performance and ensure achievement of sales targets through regular reviews, dashboards, and performance insights.
• Collaborate closely with internal teams, including Sales, Marketing, Product, and Customer Success, to ensure alignment on partner requirements and success.
• Ensure adherence to commercial policies, compliance norms, and revenue-sharing structures.
• Take ownership of revenue targets for specific partner regions or verticals.

Qualifications:

• Educational Qualification: Bachelor's degree in Business, Marketing, or a related field. MBA is a plus.
• Work Experience: 2–5 years in channel sales, partnerships, or B2B sales, preferably in SaaS, Telecom, or Cloud Communication domains.
• Partner Handling: Proven experience in onboarding, managing, and growing revenue through channel partners or resellers.
• Sales Acumen: Strong understanding of the sales cycle, indirect sales models, and partner revenue contribution metrics.
• Communication Skills: Excellent verbal and written communication for engaging partners and internal teams effectively.
• Training & Enablement: Ability to conduct partner training sessions and share regular product/sales updates.
• Analytical Skills: Competence in using CRM tools and analyzing partner performance reports.
• Process Orientation: Strong follow-up, reporting, and documentation discipline to manage multiple partner accounts.
• Self-Motivation: Highly driven with a proactive approach and ownership mindset; able to work with minimal supervision.
• Willingness to Travel: Ready for occasional travel for partner meetings, onboarding, or events (if applicable).

Additional Information:

• Performance-Based Incentives: Attractive variable pay structure based on partner revenue contribution and performance milestones.
• Growth Opportunities: Fast-track career progression in a high-growth SaaS company with leadership visibility.
• Learning & Development: Access to training, mentorship, and cross-functional exposure to build strategic sales and partnership capabilities.
• Collaborative Culture: Work with a passionate and ambitious team that values ownership, innovation, and transparency.
• Partner Network Exposure: Build a strong ecosystem presence with access to leading partners across India.
• Recognition Programs: Be part of regular internal recognition initiatives, awards, and appreciation events.

Job Description:

We are seeking a skilled Shopify App Developer with experience in React/Remix and a strong foundation in HTML, CSS, JavaScript, and jQuery. The ideal candidate will be responsible for building and maintaining custom Shopify applications, enhancing user interfaces, and ensuring seamless e-commerce experiences for our clients. This role requires a strong understanding of Shopify’s ecosystem, combined with frontend development skills to deliver high-quality, scalable solutions.

Key Responsibilities:

• React Develop, test, and maintain custom Shopify apps to enhance store functionality.
• Collaborate with the design and product teams to implement responsive and user-friendly UI/UX features.
• Utilize React and Remix frameworks to build dynamic, interactive web applications.
• Write clean, modular, and scalable code using HTML, CSS, JavaScript, and jQuery.
• Integrate third-party APIs and manage data securely within Shopify.
• Optimize applications for speed and scalability across various devices and browsers.
• Stay updated on Shopify platform updates, best practices, and industry trends.
• Develop, test, and maintain custom Shopify apps to enhance store functionality.
• Collaborate with the design and product teams to implement responsive and user-friendly UI/UX features.
• Utilize React and Remix frameworks to build dynamic, interactive web applications.
• Write clean, modular, and scalable code using HTML, CSS, JavaScript, and jQuery.
• Integrate third-party APIs and manage data securely within Shopify.
• Optimize applications for speed and scalability across various devices and browsers.
• Stay updated on Shopify platform updates, best practices, and industry trends.

solutions and with customer success team for deploying the same to customers.

2. Build & Design conversational chatbots that can be directly deployed for usage bya

large volume of customers.

3. Prepare Chabot user flows and process flows to effectively communicate interaction and

design ideas.

4. Analyze data coming from bot conversation to provide insights w.r.t processes and user

experience enhancement

5. Ensure that the customer understands the solution and receive responses to all open

questions and action items.

6. Prepare solution-related documents and specifications with the ability to write clear,

concise requirements and functional design documentation. Configure the solution,

followed by the creation, execution and maintenance of accurate and detailed test plans

for applicable testing.

7. Drives problem management and associated resolutions delivery with product

management teams.

REQUIRED SKILS

1.Pre-Sales or technical consulting with enterprise software

2. Able to understand technology practitioner - you have got your hands dirty with APIs,

technical definitions, and stitching solutions between partner ecosystems with basic REST

APIs consumption & JSON manipulation knowledge.

3. Excellent understanding of SDLC, Agile & Scrum.

4. Good knowledge of preparation of BRD, FRD, SRS, Use Case, UML, ER Diagrams & Flow

Charts.

5. Creation of user-stories and bridging the gap between the development team, client, and

project manager.
6.Requirement Gathering, Preparation of Documents, Writing Test cases, and UAT.