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The RPA Business Analyst will play a key role in analysing banking processes to identify opportunities for automation and optimization using Robotic Process Automation (RPA) tools. With experience in the banking domain, the candidate will collaborate with stakeholders, gather requirements, document processes, and work closely with RPA developers to design, implement, and improve automated workflows.
𝐃𝐞𝐬𝐢𝐠𝐧𝐚𝐭𝐢𝐨𝐧: 𝐂𝐥𝐢𝐞𝐧𝐭 𝐀𝐜𝐪𝐮𝐢𝐬𝐢𝐭𝐢𝐨𝐧 𝐄𝐱𝐞𝐜𝐮𝐭𝐢𝐯𝐞
𝐋𝐨𝐜𝐚𝐭𝐢𝐨𝐧: 𝐌𝐮𝐦𝐛𝐚𝐢, 𝐌𝐚𝐡𝐚𝐫𝐚𝐬𝐡𝐭𝐫𝐚
𝐕𝐞𝐫𝐭𝐢𝐜𝐚𝐥: 𝐌𝐚𝐫𝐤𝐞𝐭𝐢𝐧𝐠
𝐏𝐨𝐬𝐢𝐭𝐢𝐨𝐧 𝐎𝐯𝐞𝐫𝐯𝐢𝐞𝐰:
We are seeking a dynamic, field-driven Marketing Executive to lead our outreach efforts in engaging with Corporate clients and promoting our diverse service verticals. This role is designed for someone who thrives in face-to-face interactions, can pitch our services effectively, and has a keen understanding of the social impact sector.
𝐊𝐞𝐲 𝐑𝐞𝐬𝐩𝐨𝐧𝐬𝐢𝐛𝐢𝐥𝐢𝐭𝐢𝐞𝐬:
1. 𝐂𝐥𝐢𝐞𝐧𝐭 𝐎𝐮𝐭𝐫𝐞𝐚𝐜𝐡 𝐚𝐧𝐝 𝐌𝐞𝐞𝐭𝐢𝐧𝐠𝐬: Conduct client meetings, pitch services, and build collaborations with CSR clients.
2. 𝐏𝐢𝐭𝐜𝐡𝐢𝐧𝐠 𝐒𝐞𝐫𝐯𝐢𝐜𝐞 𝐕𝐞𝐫𝐭𝐢𝐜𝐚𝐥𝐬: Propose tailored solutions across capacity building, CSR project management, employee volunteering, and research services.
3. 𝐃𝐞𝐥𝐢𝐯𝐞𝐫 𝐏𝐫𝐞𝐬𝐞𝐧𝐭𝐚𝐭𝐢𝐨𝐧𝐬: Deliver impactful presentations and develop client-specific proposals.
4. 𝐋𝐞𝐚𝐝 𝐆𝐞𝐧𝐞𝐫𝐚𝐭𝐢𝐨𝐧 𝐚𝐧𝐝 𝐑𝐞𝐥𝐚𝐭𝐢𝐨𝐧𝐬𝐡𝐢𝐩 𝐁𝐮𝐢𝐥𝐝𝐢𝐧𝐠: Generate leads, build relationships, and attend networking events to expand the client base.
5. 𝐑𝐞𝐩𝐨𝐫𝐭𝐢𝐧𝐠 𝐚𝐧𝐝 𝐔𝐩𝐝𝐚𝐭𝐞𝐬: Regularly update management on client progress, meetings, and feedback.
𝐑𝐞𝐪𝐮𝐢𝐫𝐞𝐝 𝐒𝐤𝐢𝐥𝐥𝐬 & 𝐐𝐮𝐚𝐥𝐢𝐟𝐢𝐜𝐚𝐭𝐢𝐨𝐧𝐬:
- Bachelor’s degree and 1+ years of experience in marketing, sales, or business development (CSR or social sector focus preferred).
- Proven ability to manage client relationships and pitch services effectively.
- Excellent communication, presentation, and negotiation skills.
- Ability to work independently, manage time effectively, and adapt to a fast-paced field environment.
- Familiarity with CSR initiatives, social impact strategies, and MS Office tools.
𝐏𝐫𝐞𝐟𝐞𝐫𝐫𝐞𝐝 𝐐𝐮𝐚𝐥𝐢𝐟𝐢𝐜𝐚𝐭𝐢𝐨𝐧𝐬
- Experience in CSR, NGO, or social impact sectors.
- A strong corporate network and understanding of social issues in India
Key skills: Secondary research, report writing, Strategic activities, CI activities
Qualification: MBA Marketing(Must Have)
- Over 3-5 years of experience in consulting environment
- Would have worked on verity of projects with special focus on Growth Strategy
- Consulting, Market Entry, Competitor Intelligence, Opportunity Screening and Analysis, Communications and Strategic Marketing, Customer Segmentation, Innovation/Digital Transformation
- Conversant in advanced PowerPoint, Advanced Excel and other office tools
- Highly reliable and attentive, well organized
- High communication skills and team player
- Ability to work in a multi-cultural environment
3+ years of experience developing Backends using NodeJS. Should be well versed with its asynchronous nature, event loop, promises, and callbacks.
Node expressProficient in Node.js and working knowledge of JavaScript, JQuery, AJAX, HTML, CSS, and frameworks ( React.js)
Experience in Node JS MVC framework and Rest API frameworks like Express.
Experience developing desktops.
Experience in Mongo DB.
Familiarity with using AWS components.
Postman for documenting/testing APIs.
Job Description
JD:
Position: Junior process associate – Outbound calling.
Experience: fresher with any qualification or 1 to 2 years of experience in the Voice process is also preferred.
Key Responsibilities:
- Will be primarily making Outbound calls or taking calls to process the invoice related to vendor payments, Vouchering, invoicing, billing escalations.
- Will have to make or take a minimum of 60 calls per day.
- Will be accountable for working through the task assigned on a weekly basis.
- Establish and maintain effective and cooperative working relationships with the Onshore team.
- To provide daily status to the team lead on the completion of work.
- Prepared to take up additional responsibilities assigned other than the usual task
- Highly motivated with a desire to learn
• Ability to work efficiently without compromising on Quality and Productivity.
Please note the below mandatory points:
- Candidates will be working in the US shift permanently.
- Excellent communication skills are mandatory.
- Only one side cab drop is provided for post 10:00 pm logouts only.
- Only Male candidates can apply as it is the core night shift.
- Candidates should be willing to join immediately or max 15 days.
- Candidates should be available for weekend support ( roster method) 5 days working.
- Candidates should be well reversed with basic concepts of Accounting.
- Candidates are eligible for weekend allowances and nightshift allowances ( if under shifts)
Skills
outbound calling, voice process
1. Search for prospective business opportunities from new & existing clients in the key corporate client base focusing on the IT security segment.
2. Give technical presentations to the customers on the proposed solutions.
3. Develop new business through broad professional networking, create business leads in B2B by cold calls, capitalizee on external & internal leads.
4. Develop constructive & cooperative working rapport with clients & add value to these business relationships.
5. Research, gain & share deep insights of prospective clients & formulate business strategies, design solutions & product offerings to utilize opportunities.
6. Engage with the customers directly to understand the technical requirements & will revert with tech specs meeting customer expectations.
7. Create winning proposals with a clear focus to be able to win large deals.
8. Drive aggressive push in the category of the key account by ensuring high client acquisition rates consistently and servicing them well by ensuring high-quality support.
Understand various raw data input formats, build consumers on Kafka/ksqldb for them and ingest large amounts of raw data into Flink and Spark.
Conduct complex data analysis and report on results.
Build various aggregation streams for data and convert raw data into various logical processing streams.
Build algorithms to integrate multiple sources of data and create a unified data model from all the sources.
Build a unified data model on both SQL and NO-SQL databases to act as data sink.
Communicate the designs effectively with the fullstack engineering team for development.
Explore machine learning models that can be fitted on top of the data pipelines.
Mandatory Qualifications Skills:
Deep knowledge of Scala and Java programming languages is mandatory
Strong background in streaming data frameworks (Apache Flink, Apache Spark) is mandatory
Good understanding and hands on skills on streaming messaging platforms such as Kafka
Familiarity with R, C and Python is an asset
Analytical mind and business acumen with strong math skills (e.g. statistics, algebra)
Problem-solving aptitude
Excellent communication and presentation skills

