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markets. As a Technical Support engineer, you will analyze, troubleshoot, and fix the defects.
You will be responsible for end customer communication, understanding the issue they are
facing, analyzing the functional and technical areas of code impact, and fix the defects
reported. There would be small enhancements in the customer solutions built on top of core
products and you will be working on those items, also any consulting to end customer in case
they have any difficulties in understanding custom developed solution/features
Selected candidate’s day-to-day responsibilities include:
1. Technical support for various kinds of algorithmic trading strategies on the in-house trading
platform
2. Deploy trading software for new clients
3. Work with clients, sales and developers defining trading and technical requirements.
Other requirements:
1. 2+ years solid experience in either FIX support or trade support
2. Strong knowledge of Indian cash, futures & option markets required
3. Experience with financial front-end applications (preferably algorithmic
trading) in supporting traders
4. Demonstrate excellent customer service skills working with customers in high
stress situations on complex problems
5. Ability to work as a good team player with different internal business and IT
groups to communicate and resolve any technical issues
6. Basic knowledge of Linux, Shell scripting
7. Excellent writing and technical skills with proven experience writing high-
quality documentation for software applications
8. Strong knowledge of FIX protocol and testing procedures
9. Familiarity with C++, Java a plus
Skills Required:
✔️ Strong expertise in data, AI, and cloud infrastructure.
✔️ Proficiency in Python, SQL, and basic scripting (Shell/Bash).
✔️ Experience working with Azure Databricks, GCP, or AWS.
✔️ Hands-on experience with Apache Spark, Hive, Hadoop, and Big Data ETL tools.
✔️ Knowledge of Jenkins, JIRA, Bitbucket, Bamboo, Azure DevOps, and Git.
✔️ Strong experience in SQL databases (Oracle, SQL Server, DB2) and NoSQL databases.
Key Responsibilities:
🔹 Develop and maintain scalable data pipelines from multiple data sources.
🔹 Collaborate with cross-functional teams to source, process, and integrate data efficiently.
🔹 Support in designing AI-driven data solutions for business intelligence and automation.
🔹 Partner with stakeholders to manage project risks and track delivery progress.
🔹 Ensure timely execution of project milestones, deadlines, and budgets.
🔹 Troubleshoot, fine-tune, and optimize large-scale data processing jobs for performance.
Organisation: An Insurtech platform. It is an InsureTech player revolutionizing embedded insurance with its API based technology solutions.We embed relevant insurance offerings in the value chain of various industries ranging from e-commerce, retail, OTAs, NBFCs, MFIs, healthcare, and so on. Thriving on the B2B2C business model, we connect with insurance companies and facilitate bespoke insurance products for varied businesses.
We are a 11-year old organization, with key investors as Tiger Global, Blume Ventures, Creaegis, ICICI Ventures and Bessemer Ventures.
Today, we are present across the country. We are on a fast growth trajectory and hiring across roles and geographies.
Role Review
We are looking for ambitious and energetic Business Development Leaders for creating new B2B partnerships and alliances for our Insurtech-as-a-Service (IaaS) product suite. The goal for the individual is to hunt new businesses, develop strategic alliances, drive revenue sources and own end-to-end P&L of these accounts for our business expansion across the country.
The ideal candidate would have a proven track record as a business leader and well networked with CXOs, Directors, decision makers and influencers in BFSI and digital economy industries. S/He would be experienced in B2B/SaaS business models and have a thorough understanding of embedded finance use cases in these ecosystems esp. Insurance/Insurtech.
Roles and Responsibilities
● Executing our organization’s digital B2B sales plans by building and securing new partnerships and alliances with companies operating in the BFSI and digital economy industries domains esp Banking, NBFC, MFI
● Identifying, preparing, negotiating and driving deals to closure incl. documentation (Contracts/Agreements/MoUs etc.)
● Creating and managing business development pipeline and vetting B2B opportunities, deals and right partners.
● Launching business operations and expanding the company’s products and services in new markets/geographies across the partners’ ecosystem.
● Establishing sustainable financial growth of the portfolio through effective and efficient management of ongoing relationships.
● Proposals and solutioning for new and existing clients to maximize opportunity win rates.
● Working with internal and external stakeholders incl. Business, Product, Tech, Marketing
etc. teams on program launch, project management and associated initiatives.
● Chipping into the organizational thought leadership as a subject matter expert on
Insurance/Assurance/Insurtech trends in the BFSI and digital economy industries.
● Becoming an expert in the company’s products and services and where they sit in the larger
BFSI and digital economy ecosystems.
● Conducting Market Research, GTM and Competition Mapping studies.
Prerequisites
● Overall experience of 8 yrs with B2B Sales & BD experience of 3+ yrs.
● Experienced and accomplished in working closely with CXO/Executive/Management level
relationships for business development
● Good handle on P&L development, engagement planning, analytical problem solving and
client reviews.
● Excellent communication skills (both written and verbal), negotiation and interpersonal
skills.
● Willing to travel extensively to business development meetings, industry conferences etc.
across the country.
● Self-motivated, ambitious and open to working independently on organizational and
customer needs
● Understanding of SaaS/APIs/Tech based business models
● Graduate (Any); Post Graduate (Any)
Job Role:
• Manage end to end sales funnel right form sourcing to deal closure
• Closely collaborate with marketing team to generate leads
• Work closely with Senior Sales Colleagues to drive closures
• The candidate will be responsible for generating revenue by prospecting new clients
• Use various channels – Cold Calling, Digital Marketing, Automation Tools, Email Marketing Campaigns to generate fresh leads.
• Qualify and develop sales leads by conducting product demonstration at CXO level to
showcase end-to-end product capabilities
• Build ongoing network and relationships by continuously prospecting the right customer.
• Build strong pipeline consistently to ensure sales closures
• Follow best practices and drive process efficiencies / automation & technology innovations
• Gain thorough understanding of the product/platform and continuously learn from new
product updates and pitch them appropriately to the clients
• Work closely with the marketing team to provide market intelligence and plan marketing
campaigns to generate new business. Key Skills required: • Love for research • Love for selling • Passion for technology oriented product
Job description:
Responsibilities:
- Managing retail operations, including cash, store operations, inventory, and shelf-life management
- Recruiting, managing, motivating, and training the teams
- Driving store-level, corporate and bulk-order sales
- Managing store assets and equipment
- Executing and maintaining in-store visual merchandising
- Resolving customer concerns in a diplomatic manner
Candidate Qualifications & Skill Requirements:
- Graduation in any stream
- MBA/Diploma in Retail Management not mandatory but advantageous
- 5-8 years' experience in luxury retail, food retail, or hospitality out of which at least 2 years in a team manager role
- Excellent customer handling and communication
- Must be well organized and diligently structured in their approach to any engagement
- An uncompromising focus on execution with a no-nonsense attitude toward goals and deliverables
- Immediate joiners preferred.
Job Location: Palladium Mumbai.
Reporting Manager: Operations Manager
Timeframe: Immediate
About us
- Burgundy Brand Collective is one of India's fastest-growing specialty retail companies with stores in 9 cities. The company partners with best-in-class international luxury brands to offer Indians a window to the finest food and lifestyle themes from across the world. Our brand portfolio includes Royce’ Chocolate- a premium Japanese confectionery brand, Onitsuka Tiger - a leading Japanese fashion and lifestyle brand, Provenance Gifts – a marketplace for curated gourmet gifts, Papabubble – an artistic, youth-oriented global candy brand and Ligne Roset – a luxury French contemporary furniture brand. The plan is to aggressively (yet astutely) scale out a portfolio of international brands pan-India.
JOB DESCRIPTION / ROLES & RESPONSIBILITY
Job Title
Customer Experience Champion
Location
Chennai, Mumbai, New Delhi, Kolkata, Hyderabad, Bangalore
Salary
INR 4,00,000 – 5,00,000 per annum
Position Summary
As a Customer Experience Champion, you will work as part of SunEdison’s Customer Experience team. This role requires a results-focused individual who can liaise with our Customer Experience, Sales and Operations teams. Further, supporting the Sales teams, to deliver high-quality service to SunEdison’s clients. This position is created for calling active and budding clients to encourage understanding of our product. Addressing clients' uncertainties, grievances, and suggestions on time. Noting important details of each conversation. Must be comfortable in presenting products or services over the phone as well as dealing with doubts. If you have a passion for delivering measurable results and client success, we want to hear from you.
The Objectives of this role include
- Directly leads all aspects of a team of a max of 10 Individual Contributors including the sales team, operations team and customer experience specialists.
- Partner closely with Sales and Operations Team in their respective region
- Ensure timely submission and follow-up on all call information submitted across businesses
- Arrange Client meetings with the Sales Team
- The goal is to help the company grow by bringing in customers and developing business
- Correspondence to clients like clarifications, queries, and other details about our business
- Convincing customers to close the lead and grow the business
- Follow up with the client, may include site visit as well
- Relationship management
- Drive to engage clients on new products and features
- Understanding customer journey thoroughly
- Coordinating customer requests with internal stakeholders (ops team, survey team)
- Coordinating customer’s requests with external stakeholders (Distribution Companies, etc)
Position Responsibility
- Contact potential or existing customers to inform them about a product or service using scripts
- Answer questions about products or the company and ask questions to understand customer requirements to close sales
- Handle grievances to preserve the company’s reputation
- Go the “extra mile” to meet sales quota and facilitate future sales
- Keep records of calls and sales and note useful information
- Directly communicating between the Client and SunEdison’s team and performance management
- Manage and coordinate inter-team-members relationships
- Team level Key Performance Indicators
- Bridge the gap between client, sales team and operations team for Solar Panels
- Noting down customer requests exhaustively
- Ultimate focus on delighting the customer
- Pulling in the relevant subject matter expert in their conversation with the customer as and when required.
- Ensuring all teams deliver to customers in their respective TAT
Position Experience
- Minimum 1-3 years of relevant experience, preferably worked in a BPO Industry, Energy Sector, B2C relationship management, customer service (servicing internal or external customers), consumer-facing sales organization handling inbound & outbound calls, CRM systems.
Position Academic Qualification
- Graduation in any discipline.
Desired Technical Skills
- MS Excel tools and Basic CRM Tools
Desired Soft Skills
- Should have attention to detail
- Communication Skills (Verbal and Written)
- Interpersonal Skills
- Analytical & Problem-Solving Skills
Language Proficiency
- English- Must Have
- Hindi/Bengali/Telugu/Assamese/Gujarati/Kannada/Marathi – Good to have
Experience in Tally
Good knowledge in finance
Pepper (http://www.pepper.org.in/">www.peppercontent.in) is building India’s largest content marketplace that brings companies and content creators together to scale up content creation processes across 10 content verticals and 150+ content categories, 40+ content verticals, and 40+ global languages. Over the past 3 years, we’ve worked with brands like Adobe, upGrad, Swiggy, Dunzo, BusinessWorld, Digit, Shiksha.com, Rapido, BookMyShow, UrbanClap, Yatra, Bewakoof, YourStory, Bharat Matrimony, and 300+ other brands. We have over 30,000+ writers and graphic designers who have applied to Pepper so far, who form part of the ‘Pepper Cloud’.
We are on the path to building a global on-demand content marketplace platform that allows for collaboration, discovery, and upskilling for all our creators. Now we are in a rapid expansion phase to enter into more content service offerings, engage a wide spectrum of content creators and at the same time, scale up our existing services.
Job Responsibilities:
- Oversight of recruitment delivery and operations. Partner closely with the business teams to ensure
- Sourcing and hiring strategies are aligned with People’s strategies.
- Use industry knowledge and experience to identify and attract the best talent in technical or business
- baseline.
- Determining current hiring needs and producing forecasts
- Develop a sustainable talent acquisition and hiring plans and strategies
- Create, organize, and implement new and enhanced recruiting and selection processes/tools to drive efficiency and improve the quality of hires
- Develop and oversee innovative sourcing strategies to attract talent from non-traditional and/or diverse talent pools
- Actively leverage a network/user group base to promote the brand and tap into potential talent.
- Plan procedures for improving the candidate experience
- Suggest measures for improving employee retention
The ideal candidate must -
- At least 4+ years of experience in Talent Acquisition or similar TA role - Experience in Tech hiring is a big plus.
- Experience in hiring for Start-ups is a must.
- In-depth knowledge of full-cycle recruiting and sourcing.
- Experience with HRIS, ATS, Sourcing and Recruitment Marketing tools
- Have excellent verbal, written communication, and presentation skills.
- Have a willingness to be flexible: Works beyond what is described in the job description.
Company profile:
PivotRoots summarize all data points across media, design and technology to provide our partners with simplified yet effective consumer-experience led digital strategies.
Company website: http://www.pivotroots.com/#slide1">http://www.pivotroots.com/#slide1
Our clientele include:
Amazon prime, Disney, Spaces, Dr. Fixit, etc.
Our Core Pillars are:
- Making complex strategies simple yet effective
- Bridging ideas with technology & communication
- Creating an experience
Key Service Portfolio:
- Strategy & Consulting: Strategic planning | Media planning | User Experience Design | Performance marketing | Analytics & optimization
- Biddable Media: Search engine marketing | Display | Affiliate marketing | Mobile marketing | Social media
- Earned & Owned Media: Search engine optimization | Social media marketing | Content marketing | Data analytics | Website maintenance
- Experiential Marketing: Mobile app design| Web site strategic planning | Website development | Domain Hosting | Campaign Creatives
- Technology Led Solutions: Mobile app development | Single-view multichannel dashboard | Real time campaign monitor | Lead management
Perks, Benefits and Work Culture...
We are a passionate team working together towards the common goal of growth and innovation for the organization and ourselves. Along with Monthly Rewards and Recognition Programs, we also provide Health Insurance (Family cover) and adhere to a ZERO tolerance POSH Policy. Birthdays, Anniversaries and achievements of our employees are celebrated with great enthusiasm.
Every first Saturday of the month is working, which is when we usually organize interactive learning sessions and fun activities. And oh, the scrumptious Saturday lunch is on the house!
You’ll find that it’s an exciting and vibrant place to work at, where you’ll connect with diverse and talented people. We look forward to you becoming an integral part of our team
Our aim is to enable you with the direction, support, and resources you require to be successful. PivotRoots is a place where you can make a difference, learn, and grow as you contribute and share in our mutual success.
Responsibilities:
- Understand client’s business, strategy and product offerings.
- An Integrated part in Ideating & deriving 360˚ strategies along with the research team
- Edit and produce online marketing campaign strategy and content while working closely with web designers on page layout, content organization and graphics.
- Edit content for grammar, accuracy, clarity, readability, consistency, and coherence.
- Manage a project from start to completion.
- Independently research subject matter.
- Self-educate through engineering documentation and product use.
- Develop compelling original content (whitepapers, case studies, newsletters, web content, data sheets, presentations, Blogs, etc.)
- Produce customized templates/Collate technical & functional information
Must to have:
- Qualification in BA/MA/ BMM OR any postgraduate in Copywriting/Copy crafting.
- Must have a strong portfolio of live work which must include creative copy written for websites and other digital collaterals.
- Clear, concise and compelling copywriting and editing proofreading skills.
- 6+ Yrs of experience in Digital Marketing
Address: Trade Star, 803, B wing, Andheri - Kurla Rd, Andheri East, Mumbai, Maharashtra 400059
