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About us:

HappyFox is a software-as-a-service (SaaS) support platform. We offer an enterprise-grade help desk ticketing system and intuitively designed live chat software.

We serve over 12,000 companies in 70+ countries. HappyFox is used by companies that span across education, media, e-commerce, retail, information technology, manufacturing, non-profit, government and many other verticals that have an internal or external support function.

To know more, Visit! - https://www.happyfox.com/

Responsibilities

• Build and scale production infrastructure in AWS for the HappyFox platform and its products.
• Research, Build/Implement systems, services and tooling to improve uptime, reliability and maintainability of our backend infrastructure. And to meet our internal SLOs and customer-facing SLAs.
• Implement consistent observability, deployment and IaC setups
• Lead incident management and actively respond to escalations/incidents in the production environment from customers and the support team.
• Hire/Mentor other Infrastructure engineers and review their work to continuously ship improvements to production infrastructure and its tooling.
• Build and manage development infrastructure, and CI/CD pipelines for our teams to ship & test code faster.
• Lead infrastructure security audits

Requirements

• At least 7 years of experience in handling/building Production environments in AWS.
• At least 3 years of programming experience in building API/backend services for customer-facing applications in production.
• Proficient in managing/patching servers with Unix-based operating systems like Ubuntu Linux.
• Proficient in writing automation scripts or building infrastructure tools using Python/Ruby/Bash/Golang
• Experience in deploying and managing production Python/NodeJS/Golang applications to AWS EC2, ECS or EKS.
• Experience in security hardening of infrastructure, systems and services.
• Proficient in containerised environments such as Docker, Docker Compose, Kubernetes
• Experience in setting up and managing test/staging environments, and CI/CD pipelines.
• Experience in IaC tools such as Terraform or AWS CDK
• Exposure/Experience in setting up or managing Cloudflare, Qualys and other related tools
• Passion for making systems reliable, maintainable, scalable and secure.
• Excellent verbal and written communication skills to address, escalate and express technical ideas clearly
• Bonus points – Hands-on experience with Nginx, Postgres, Postfix, Redis or Mongo systems.

We are looking for a passionate DevOps Engineer who can support deployment and monitor our Production, QE, and Staging environments performance. Applicants should have a strong understanding of UNIX internals and should be able to clearly articulate how it works. Knowledge of shell scripting & security aspects is a must. Any experience with infrastructure as code is a big plus. The key responsibility of the role is to manage deployments, security, and support of business solutions. Having experience in database applications like Postgres, ELK, NodeJS, NextJS & Ruby on Rails is a huge plus. At VakilSearch. Experience doesn't matter, passion to produce change matters

Responsibilities and Accountabilities:

• As part of the DevOps team, you will be responsible for configuration, optimization, documentation, and support of the infra components of VakilSearch’s product which are hosted in cloud services & on-prem facility
• Design, build tools and framework that support deploying and managing our platform & Exploring new tools, technologies, and processes to improve speed, efficiency, and scalability
• Support and troubleshoot scalability, high availability, performance, monitoring, backup, and restore of different Env 
• Manage resources in a cost-effective, innovative manner including assisting subordinates ineffective use of resources and tools
• Resolve incidents as escalated from Monitoring tools and Business Development Team
• Implement and follow security guidelines, both policy and technology to protect our data
• Identify root cause for issues and develop long-term solutions to fix recurring issues and Document it
• Strong in performing production operation activities even at night times if required
• Ability to automate [Scripts] recurring tasks to increase velocity and quality
• Ability to manage and deliver multiple project phases at the same time

I Qualification(s): 

• Experience in working with Linux Server, DevOps tools, and Orchestration tools 
• Linux, AWS, GCP, Azure, CompTIA+, and any other certification are a value-add 

II Experience Required in DevOps Aspects:

• Length of Experience: Minimum 1-4 years of experience
• Nature of Experience: 
• Experience in Cloud deployments, Linux administration[ Kernel Tuning is a value add ], Linux clustering, AWS, virtualization, and networking concepts [ Azure, GCP value add ]
• Experience in deployment solutions CI/CD like Jenkins, GitHub Actions [ Release Management is a value add ]
• Hands-on experience in any of the configuration management IaC tools like Chef, Terraform, and CloudFormation [ Ansible & Puppet is a value add ]
• Administration, Configuring and utilizing Monitoring and Alerting tools like Prometheus, Grafana, Loki, ELK, Zabbix, Datadog, etc
• Experience with Containerization and orchestration tools like Docker, and Kubernetes [ Docker swarm is a value add ]Good Scripting skills in at least one interpreted language - Shell/bash scripting or Ruby/Python/Perl
• Experience in Database applications like PostgreSQL, MongoDB & MySQL [DataOps]
• Good at Version Control & source code management systems like GitHub, GIT
• Experience in Serverless [ Lambda/GCP cloud function/Azure function ]
• Experience in Web Server Nginx, and Apache
• Knowledge in Redis, RabbitMQ, ELK, REST API [ MLOps Tools is a value add ]
• Knowledge in Puma, Unicorn, Gunicorn & Yarn
• Hands-on VMWare ESXi/Xencenter deployments is a value add
• Experience in Implementing and troubleshooting TCP/IP networks, VPN, Load Balancing & Web application firewalls
• Deploying, Configuring, and Maintaining Linux server systems ON premises and off-premises
• Code Quality like SonarQube is a value-add
• Test Automation like Selenium, JMeter, and JUnit is a value-add
• Experience in Heroku and OpenStack is a value-add 
• Experience in Identifying Inbound and Outbound Threats and resolving it
• Knowledge of CVE & applying the patches for OS, Ruby gems, Node, and Python packages  
• Documenting the Security fix for future use
• Establish cross-team collaboration with security built into the software development lifecycle 
• Forensics and Root Cause Analysis skills are mandatory 
• Weekly Sanity Checks of the on-prem and off-prem environment 

III Skill Set & Personality Traits required:

• An understanding of programming languages such as Ruby, NodeJS, ReactJS, Perl, Java, Python, and PHP
• Good written and verbal communication skills to facilitate efficient and effective interaction with peers, partners, vendors, and customers

IV Age Group: 21 – 36 Years

V Cost to the Company: As per industry standards

Job Title: AWS DevOps Engineer

Experience Level: 5+ Years

Location: Bangalore, Pune, Hyderabad, Chennai and Gurgaon

Summary:

We are looking for a hands-on Platform Engineer with strong execution skills to provision and manage cloud infrastructure. The ideal candidate will have experience with Linux, AWS services, Kubernetes, and Terraform, and should be capable of troubleshooting complex issues in cloud and container environments.

Key Responsibilities:

• Provision AWS infrastructure using Terraform (IaC).
• Manage and troubleshoot Kubernetes clusters (EKS/ECS).
• Work with core AWS services: VPC, EC2, S3, RDS, Lambda, ALB, WAF, and CloudFront.
• Support CI/CD pipelines using Jenkins and GitHub.
• Collaborate with teams to resolve infrastructure and deployment issues.
• Maintain documentation of infrastructure and operational procedures.

Required Skills:

• 3+ years of hands-on experience in AWS infrastructure provisioning using Terraform.
• Strong Linux administration and troubleshooting skills.
• Experience managing Kubernetes clusters.
• Basic experience with CI/CD tools like Jenkins and GitHub.
• Good communication skills and a positive, team-oriented attitude.

Preferred:

• AWS Certification (e.g., Solutions Architect, DevOps Engineer).
• Exposure to Agile and DevOps practices.
• Experience with monitoring and logging tools.

• Configure, optimize, document, and support of the infrastructure components of software products (which are hosted in collocated facilities and cloud services such as AWS)
• Design and build tools and frameworks that support deployment and management and platforms
• Design, build, and deliver cloud computing solutions, hosted services, and underlying software infrastructures
• Build core functionality of our cloud-based platform product, deliver secure, reliable services and construct third party integrations
• Assist in coaching application developers on proper DevOps techniques for building scalable applications in the microservices paradigm
• Foster collaboration with software product development and architecture teams to ensure releases are delivered with repeatable and auditable processes
• Support and troubleshoot scalability, high availability, performance, monitoring, backup, and restores of different environments
• Work independently across multiple platforms and applications to understand dependencies
• Evaluate new tools, technologies, and processes to improve speed, efficiency, and scalability of continuous integration environments
• Design and architect solutions for existing client-facing applications as they are moved into cloud environments such as AWS
• Competencies
• Full understanding of scripting and automated process management in languages such as Shell, Ruby and/ or Python
• Working Knowledge SCM tools such as Git, GitHub, Bitbucket, etc.
• Working knowledge of Amazon Web Services and related APIs
• Ability to deliver and manage web or cloud-based services
• General familiarity with monitoring tools
• General familiarity with configuration/provisioning tools such as Terraform
• Experience
• Experience working within an Agile type environment
• 4+ years of experience with cloud-based provisioning (Azure, AWS, Google), monitoring, troubleshooting, and related DevOps technologies
• 4+ years of experience with containerization/orchestration technologies like Rancher, Docker and Kubernetes

• Bachelor of Computer Science or Equivalent Education
• At least 5 years of experience in a relevant technical position.
• Azure and/or AWS experience
• Strong in CI/CD concepts and technologies like GitOps (Argo CD)
• Hands-on experience with DevOps Tools (Jenkins, GitHub, SonarQube, Checkmarx)
• Experience with Helm Charts for package management
• Strong in Kubernetes, OpenShift, and Container Network Interface (CNI)
• Experience with programming and scripting languages (Spring Boot, NodeJS, Python)
• Strong container image management experience using Docker and distroless concepts
• Familiarity with Shared Libraries for code reuse and modularity
• Excellent communication skills (verbal, written, and presentation)

Note: Looking for immediate joiners only.

The candidates should have:

·  Strong knowledge on Windows and Linux OS

·   Experience working in Version Control Systems like git

·  Hands-on experience in tools Docker, SonarQube, Ansible, Kubernetes, ELK.

·  Basic understanding of SQL commands

·  Experience working on Azure Cloud DevOps

• Discussing project aims with the client and development team.
• Designing and building web applications using Laravel.
• Troubleshooting issues in the implementation and debug builds.
• Working with front-end and back-end developers on projects.
• Testing functionality for users and the backend.
• Ensuring that integrations run smoothly.
• Scaling projects based on client feedback.
• Recording and reporting on work done in Laravel.
• Maintaining web-based applications.
• Presenting work in meetings with clients and management.

• A degree in programming, computer science, or a related field.
• Experience working with PHP, performing unit testing, and managing APIs such as REST.
• A solid understanding of application design using Laravel.
• Knowledge of database design and querying using SQL.
• Proficiency in HTML and JavaScript.
• Practical experience using the MVC architecture.
• A portfolio of applications and programs to your name.
• Problem-solving skills and critical mindset.
• Great communication skills.
• The desire and ability to learn.

Java with cloud

Your skills and experience should cover:

• 5+ years of experience with developing, deploying, and debugging solutions on the AWS platform using ALL AWS services such as S3, IAM, Lambda, API Gateway, RDS, Cognito, Cloudtrail, CodePipeline, Cloud Formation, Cloudwatch and WAF (Web Application Firewall).

• Amazon Web Services (AWS) Certified Developer: Associate, is required; Amazon Web Services (AWS) DevOps Engineer: Professional, preferred.

• 5+ years of experience using one or more modern programming languages (Python, Node.js).

• Hands-on experience migrating data to the AWS cloud platform

• Experience with Scrum/Agile methodology.

• Good understanding of core AWS services, uses, and basic AWS architecture best practices (including security and scalability)

• Experience with AWS Data Storage Tools.

• Experience in Configure and implement AWS tools such as CloudWatch, CloudTrail and direct system logs for monitoring.

• Experience working with GIT, or similar tools.

• Ability to communicate and represent AWS Recommendations and Standards.

The following areas are highly advantageous:

• Experience with Docker

• Experience with PostgreSQL database