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About us:
HappyFox is a software-as-a-service (SaaS) support platform. We offer an enterprise-grade help desk ticketing system and intuitively designed live chat software.
We serve over 12,000 companies in 70+ countries. HappyFox is used by companies that span across education, media, e-commerce, retail, information technology, manufacturing, non-profit, government and many other verticals that have an internal or external support function.
To know more, Visit! - https://www.happyfox.com/
Responsibilities
- Build and scale production infrastructure in AWS for the HappyFox platform and its products.
- Research, Build/Implement systems, services and tooling to improve uptime, reliability and maintainability of our backend infrastructure. And to meet our internal SLOs and customer-facing SLAs.
- Implement consistent observability, deployment and IaC setups
- Lead incident management and actively respond to escalations/incidents in the production environment from customers and the support team.
- Hire/Mentor other Infrastructure engineers and review their work to continuously ship improvements to production infrastructure and its tooling.
- Build and manage development infrastructure, and CI/CD pipelines for our teams to ship & test code faster.
- Lead infrastructure security audits
Requirements
- At least 7 years of experience in handling/building Production environments in AWS.
- At least 3 years of programming experience in building API/backend services for customer-facing applications in production.
- Proficient in managing/patching servers with Unix-based operating systems like Ubuntu Linux.
- Proficient in writing automation scripts or building infrastructure tools using Python/Ruby/Bash/Golang
- Experience in deploying and managing production Python/NodeJS/Golang applications to AWS EC2, ECS or EKS.
- Experience in security hardening of infrastructure, systems and services.
- Proficient in containerised environments such as Docker, Docker Compose, Kubernetes
- Experience in setting up and managing test/staging environments, and CI/CD pipelines.
- Experience in IaC tools such as Terraform or AWS CDK
- Exposure/Experience in setting up or managing Cloudflare, Qualys and other related tools
- Passion for making systems reliable, maintainable, scalable and secure.
- Excellent verbal and written communication skills to address, escalate and express technical ideas clearly
- Bonus points – Hands-on experience with Nginx, Postgres, Postfix, Redis or Mongo systems.
Roles and Responsibilities:
- AWS Cloud Management: Design, deploy, and manage AWS cloud infrastructure. Optimize and maintain cloud resources for performance and cost efficiency. Monitor and ensure the security of cloud-based systems.
- Automated Provisioning: Develop and implement automated provisioning processes for infrastructure deployment. Utilize tools like Terraform and Packer to automate and streamline the provisioning of resources.
- Infrastructure as Code (IaC): Champion the use of Infrastructure as Code principles. Collaborate with development and operations teams to define and maintain IaC scripts for infrastructure deployment and configuration.
- Collaboration and Communication: Work closely with cross-functional teams to understand project requirements and provide DevOps expertise. Communicate effectively with team members and stakeholders regarding infrastructure changes, updates, and improvements.
- Continuous Integration/Continuous Deployment (CI/CD): Implement and maintain CI/CD pipelines to automate software delivery processes. Ensure reliable and efficient deployment of applications through the development lifecycle.
- Performance Monitoring and Optimization: Implement monitoring solutions to track system performance, troubleshoot issues, and optimize resource utilization. Proactively identify opportunities for system and process improvements.
Mandatory Skills:
- Proven experience as a DevOps Engineer or similar role, with a focus on AWS.
- Strong proficiency in automated provisioning and cloud management.
- Experience with Infrastructure as Code tools, particularly Terraform and Packer.
- Solid understanding of CI/CD pipelines and version control systems.
- Strong scripting skills (e.g., Python, Bash) for automation tasks.
- Excellent problem-solving and troubleshooting skills.
- Good interpersonal and communication skills for effective collaboration.
Secondary Skills:
- AWS certifications (e.g., AWS Certified DevOps Engineer, AWS Certified Solutions Architect).
- Experience with containerization and orchestration tools (e.g., Docker, Kubernetes).
- Knowledge of microservices architecture and serverless computing.
- Familiarity with monitoring and logging tools (e.g., CloudWatch, ELK stack).
Wissen Technology is hiring for Devops engineer
Required:
-4 to 10 years of relevant experience in Devops
-Must have hands on experience on AWS, Kubernetes, CI/CD pipeline
-Good to have exposure on Github or Gitlab
-Open to work from hashtag Chennai
-Work mode will be Hybrid
Company profile:
Company Name : Wissen Technology
Group of companies in India : Wissen Technology & Wissen Infotech
Work Location - Chennai
Website : www.wissen.com
Wissen Thought leadership : https://lnkd.in/gvH6VBaU
LinkedIn: https://lnkd.in/gnK-vXjF
Hiring for the below position with one of our premium client
Role: Senior DevOps Engineer
Exp:7+ years
Location: Chennai
Key skills: DevOps, Cloud, Python scripting
Description:
Strong analytical and problem-solving skills
Ability to work independently, learn quickly and be proactive
7-9 years overall and at least 3-4 years of hands-on experience in designing and managing DevOps Cloud infrastructure
Experience must include a combination of:
o Experience working with configuration management tools – Ansible, Chef, Puppet, SaltStack (expertise in at least one tool is a must)
o Ability to write and maintain code in at least one scripting language (Python preferred)
o Practical knowledge of shell scripting
o Cloud knowledge – AWS, VMware vSphere
o Good understanding and familiarity with Linux o Networking knowledge – Firewalls, VPNs, Load Balancers o Web/Application servers, Nginx, JVM environments
o Virtualization and containers - Xen, KVM, Qemu, Docker, Kubernetes, etc.
o Familiarity with logging systems - Logstash, Elasticsearch, Kibana o Git, Jenkins, Jira
If interested kindly apply!
- Bachelor of Computer Science or Equivalent Education
- At least 5 years of experience in a relevant technical position.
- Azure and/or AWS experience
- Strong in CI/CD concepts and technologies like GitOps (Argo CD)
- Hands-on experience with DevOps Tools (Jenkins, GitHub, SonarQube, Checkmarx)
- Experience with Helm Charts for package management
- Strong in Kubernetes, OpenShift, and Container Network Interface (CNI)
- Experience with programming and scripting languages (Spring Boot, NodeJS, Python)
- Strong container image management experience using Docker and distroless concepts
- Familiarity with Shared Libraries for code reuse and modularity
- Excellent communication skills (verbal, written, and presentation)
Note: Looking for immediate joiners only.
The candidates should have:
· Strong knowledge on Windows and Linux OS
· Experience working in Version Control Systems like git
· Hands-on experience in tools Docker, SonarQube, Ansible, Kubernetes, ELK.
· Basic understanding of SQL commands
· Experience working on Azure Cloud DevOps
Bachelor's degree in Computer Science or a related field, or equivalent work experience
Strong understanding of cloud infrastructure and services, such as AWS, Azure, or Google Cloud Platform
Experience with infrastructure as code tools such as Terraform or CloudFormation
Proficiency in scripting languages such as Python, Bash, or PowerShell
Familiarity with DevOps methodologies and tools such as Git, Jenkins, or Ansible
Strong problem-solving and analytical skills
Excellent communication and collaboration skills
Ability to work independently and as part of a team
Willingness to learn new technologies and tools as required

technology based supply chain management
A Strong Devops experience of at least 4+ years
Strong Experience in Unix/Linux/Python scripting
Strong networking knowledge,vSphere networking stack knowledge desired.
Experience on Docker and Kubernetes
Experience with cloud technologies (AWS/Azure)
Exposure to Continuous Development Tools such as Jenkins or Spinnaker
Exposure to configuration management systems such as Ansible
Knowledge of resource monitoring systems
Ability to scope and estimate
Strong verbal and communication skills
Advanced knowledge of Docker and Kubernetes.
Exposure to Blockchain as a Service (BaaS) like - Chainstack/IBM blockchain platform/Oracle Blockchain Cloud/Rubix/VMWare etc.
Capable of provisioning and maintaining local enterprise blockchain platforms for Development and QA (Hyperledger fabric/Baas/Corda/ETH).
Job description
The ideal candidate is a self-motivated, multi-tasker, and demonstrated team player. You will be a lead developer responsible for the development of new software security policies and enhancements to security on existing products. You should excel in working with large-scale applications and frameworks and have outstanding communication and leadership skills.
Responsibilities
- Consulting with management on the operational requirements of software solutions.
- Contributing expertise on information system options, risk, and operational impact.
- Mentoring junior software developers in gaining experience and assuming DevOps responsibilities.
- Managing the installation and configuration of solutions.
- Collaborating with developers on software requirements, as well as interpreting test stage data.
- Developing interface simulators and designing automated module deployments.
- Completing code and script updates, as well as resolving product implementation errors.
- Overseeing routine maintenance procedures and performing diagnostic tests.
- Documenting processes and monitoring performance metrics.
- Conforming to best practices in network administration and cybersecurity.
Qualifications
- Minimum of 2 years of hands-on experience in software development and DevOps, specifically managing AWS Infrastructure such as EC2s, RDS, Elastic cache, S3, IAM, cloud trail and other services provided by AWS.
- Experience Building a multi-region highly available auto-scaling infrastructure that optimises performance and cost. plan for future infrastructure as well as Maintain & optimise existing infrastructure.
- Conceptualise, architect and build automated deployment pipelines in a CI/CD environment like Jenkins.
- Conceptualise, architect and build a containerised infrastructure using Docker, Mesosphere or similar SaaS platforms.
- Conceptualise, architect and build a secured network utilising VPCs with inputs from the security team.
- Work with developers & QA to institute a policy of Continuous Integration with Automated testing Architect, build and manage dashboards to provide visibility into delivery, production application functional and performance status.
- Work with developers to institute systems, policies and workflows which allow for rollback of deployments Triage release of applications to production environment on a daily basis.
- Interface with developers and triage SQL queries that need to be executed in production environments.
- Assist the developers and on calls for other teams with post mortem, follow up and review of issues affecting production availability.
- Minimum 2 years’ experience in Ansible.
- Must have written playbook to automate provisioning of AWS infrastructure as well as automation of routine maintenance tasks.
- Must have had prior experience automating deployments to production and lower environments.
- Experience with APM tools like New Relic and log management tools.
- Our entire platform is hosted on AWS, comprising of web applications, webservices, RDS, Redis and Elastic Search clusters and several other AWS resources like EC2, S3, Cloud front, Route53 and SNS.
- Essential Functions System Architecture Process Design and Implementation
- Minimum of 2 years scripting experience in Ruby/Python (Preferable) and Shell Web Application Deployment Systems Continuous Integration tools (Ansible)Establishing and enforcing Network Security Policy (AWS VPC, Security Group) & ACLs.
- Establishing and enforcing systems monitoring tools and standards
- Establishing and enforcing Risk Assessment policies and standards
- Establishing and enforcing Escalation policies and standards
• At least 4 years of hands-on experience with cloud infrastructure on GCP
• Hands-on-Experience on Kubernetes is a mandate
• Exposure to configuration management and orchestration tools at scale (e.g. Terraform, Ansible, Packer)
• Knowledge and hand-on-experience in DevOps tools (e.g. Jenkins, Groovy, and Gradle)
• Knowledge and hand-on-experience on the various platforms (e.g. Gitlab, CircleCl and Spinnakar)
• Familiarity with monitoring and alerting tools (e.g. CloudWatch, ELK stack, Prometheus)
• Proven ability to work independently or as an integral member of a team
Preferable Skills:
• Familiarity with standard IT security practices such as encryption,
credentials and key management.
• Proven experience on various coding languages (Java, Python-) to
• support DevOps operation and cloud transformation
• Familiarity and knowledge of the web standards (e.g. REST APIs, web security mechanisms)
• Hands on experience with GCP
• Experience in performance tuning, services outage management and troubleshooting.
Attributes:
• Good verbal and written communication skills
• Exceptional leadership, time management, and organizational skill Ability to operate independently and make decisions with little direct supervision
Requirements:-
- Bachelor’s Degree or Master’s in Computer Science, Engineering,Software Engineering or a relevant field.
- Strong experience with Windows/Linux-based infrastructures, Linux/Unix administration.
- knowledge of Jira, Bitbucket, Jenkins, Xray, Ansible, Windows and .Net. as their Core Skill.
- Strong experience with databases such as SQL, MS SQL, MySQL, NoSQL.
- Knowledge of scripting languages such as Shell Scripting /Python/ PHP/Groovy, Bash.
- Experience with project management and workflow tools such as Agile, Jira / WorkFront etc.
- Experience with open-source technologies and cloud services.
- Experience in working with Puppet or Chef for automation and configuration.
- Strong communication skills and ability to explain protocol and processes with team and management.
- Experience in a DevOps Engineer role (or similar role)
- AExperience in software development and infrastructure development is a plus
Job Specifications:-
- Building and maintaining tools, solutions and micro services associated with deployment and our operations platform, ensuring that all meet our customer service standards and reduce errors.
- Actively troubleshoot any issues that arise during testing and production, catching and solving issues before launch.
- Test our system integrity, implemented designs, application developments and other processes related to infrastructure, making improvements as needed
- Deploy product updates as required while implementing integrations when they arise.
- Automate our operational processes as needed, with accuracy and in compliance with our security requirements.
- Specifying, documenting and developing new product features, and writing automating scripts. Manage code deployments, fixes, updates and related processes.
- Work with open-source technologies as needed.
- Work with CI and CD tools, and source control such as GIT and SVN.
- Lead the team through development and operations.
- Offer technical support where needed, developing software for our back-end systems.






