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About us:
HappyFox is a software-as-a-service (SaaS) support platform. We offer an enterprise-grade help desk ticketing system and intuitively designed live chat software.
We serve over 12,000 companies in 70+ countries. HappyFox is used by companies that span across education, media, e-commerce, retail, information technology, manufacturing, non-profit, government and many other verticals that have an internal or external support function.
To know more, Visit! - https://www.happyfox.com/
Responsibilities
- Build and scale production infrastructure in AWS for the HappyFox platform and its products.
- Research, Build/Implement systems, services and tooling to improve uptime, reliability and maintainability of our backend infrastructure. And to meet our internal SLOs and customer-facing SLAs.
- Implement consistent observability, deployment and IaC setups
- Lead incident management and actively respond to escalations/incidents in the production environment from customers and the support team.
- Hire/Mentor other Infrastructure engineers and review their work to continuously ship improvements to production infrastructure and its tooling.
- Build and manage development infrastructure, and CI/CD pipelines for our teams to ship & test code faster.
- Lead infrastructure security audits
Requirements
- At least 7 years of experience in handling/building Production environments in AWS.
- At least 3 years of programming experience in building API/backend services for customer-facing applications in production.
- Proficient in managing/patching servers with Unix-based operating systems like Ubuntu Linux.
- Proficient in writing automation scripts or building infrastructure tools using Python/Ruby/Bash/Golang
- Experience in deploying and managing production Python/NodeJS/Golang applications to AWS EC2, ECS or EKS.
- Experience in security hardening of infrastructure, systems and services.
- Proficient in containerised environments such as Docker, Docker Compose, Kubernetes
- Experience in setting up and managing test/staging environments, and CI/CD pipelines.
- Experience in IaC tools such as Terraform or AWS CDK
- Exposure/Experience in setting up or managing Cloudflare, Qualys and other related tools
- Passion for making systems reliable, maintainable, scalable and secure.
- Excellent verbal and written communication skills to address, escalate and express technical ideas clearly
- Bonus points – Hands-on experience with Nginx, Postgres, Postfix, Redis or Mongo systems.
Key Responsibilities:
Cloud Management:
- Manage and troubleshoot Linux environments.
- Create and manage Linux users on EC2 instances.
- Handle AWS services, including ECR, EKS, EC2, SNS, SES, S3, RDS,
- Lambda, DocumentDB, IAM, ECS, EventBridge, ALB, and SageMaker.
- Perform start/stop operations for SageMaker and EC2 instances.
- Solve IAM permission issues.
Containerization and Deployment:
- Create and manage ECS services.
- Implement IP whitelisting for enhanced security.
- Configure target mapping for load balancers and manage Glue jobs.
- Create load balancers (as needed).
CI/CD Setup:
- Set up and maintain CI/CD pipelines using AWS CodeCommit, CodeBuild, CodeDeploy, and CodePipeline.
Database Management:
- o Manage PostgreSQL RDS instances, ensuring optimal performance and security.
Qualifications:
- Bachelor’s degree in Computer Science, Information Technology, or a related field.
- Minimum 3.5 years of experience in a AWS and DevOps.
- Strong experience with Linux administration.
- Proficient in AWS services, particularly ECR, EKS, EC2, SNS, SES, S3, RDS, DocumentDB, IAM, ECS, EventBridge, ALB, and SageMaker.
- Experience with CI/CD tools (AWS CodeCommit, CodeBuild, CodeDeploy, CodePipeline).
- Familiarity with PostgreSQL and database management.
BlueOptima’s vision is to become the global reference for the optimisation of the performance of Software Engineers across all industries. We provide industry-leading objective metrics in software development. We enable large organisations to deliver better software, faster and at lower cost, with technology that pushes the limits of what has been done before.
We are a global company which has consistently doubled in headcount and revenue YoY, with no external investment. We currently are located in 4 countries: London (our HQ), Mexico, India and the US. A total number of 250+ employees (and increasing every day) from 34 different nationalities and with over 25 languages spoken.
We promote an open-minded environment and encourage our employees to create their own success story in this high-performance environment.
Location: Bangalore
Department: DevOps
Job Summary:
We are looking for skilled and talented engineers to join our Platform team and directly contribute to Continuous Delivery, and improve the state of art in CI/CD and Observability within BlueOptima.
As a Senior DevOps Engineer, you will define and outline CI/CD related aspects and collaborate with application teams on imparting training and enforcing best practices to follow for CI/CD and also directly implement, maintain, and consult on the observability and monitoring framework that supports the needs of multiple internal stakeholders.
Your team: The Platform team in BlueOptima works across Product lines and is responsible for providing a scalable technology platform which is used by the Product team to build their application, improve performance of it, or even improve the SDLC by improving the application delivery pipeline, etc.
Platform team is also responsible for driving technology adoption across the product development team. The team works on components that are common across product lines like IAM (Identity & Access Management), Auto Scaling, APM (Application Performance Monitoring) and CI/CD, etc
Responsibilities and tasks:
- Define & Outline of CI/CD and related aspects
- Own & Improve state of build process to reduce manual intervention
- Own & Improve state of deployment to make it 100% automated
- Define guidelines and standards of automated testing required for a good CI/CD pipeline, ensures alignment on an ongoing basis (includes artifacts generation, promotions, etc)
- Automating Deployment and Roll back into Production Environment.
- Collaborate with engineering teams, application developers, management and infrastructure teams to assess near- and long-term monitoring needs and provide them with Tooling to improve observability of application in production.
- Keep an eye on the emerging observability tools, trends and methodologies, and continuously enhance our existing systems and processes.
- Ability to choose the right set of tools for a given problem and apply that to all the applications which are available
- Collaborate with the application team for following
- Define and enforce logging standard
- Define metrics applications should track and provide support to application teams visualise same on Grafana (or similar tools)
- Define alerts for application health monitoring in Production
- Tooling like APM, E2E, etc
- Continuously improve the state of the art on above
- Assist in scheduling and hosting regular tool training sessions to better enable tool adoption and best practices, also making sure training materials are maintained.
Qualifications
What You Need to Succeed at BlueOptima:
- Minimum bachelor's degree in Computer Science or equivalent
- Demonstrable years of experience with implementation, operations, maintenance of IT systems and/or administration of software functions in multi-platform and multi-system environments.
- At least 1 year of experience leading or mentoring a small team.
- Demonstrable experience having developed containerized application components, using docker or similar solutions in previous roles
- Have extensive experience with metrics and logging libraries and aggregators, data analysis and visualization tools.
- Experience in defining, creating, and supporting monitoring dashboards
- 2+ Years of Experience with CI tools and building pipelines using Jenkins.
- 2 + Years of Experience with monitoring and observability tools and methodology of products such as; Grafana, Prometheus, ElasticSearch, Splunk, AppDynamics, Dynatrace, Nagios, Graphite ,Datadog etc.
- Ability to write and read simple scripts using Python / Shell Scripts.
- Familiarity with configuration languages such as Ansible.
- Ability to work autonomously with minimum supervision
- Demonstrate strong oral and written communication skill
Additional information
Why join our team?
Culture and Growth:
- Global team with a creative, innovative and welcoming mindset.
- Rapid career growth and opportunity to be an outstanding and visible contributor to the company's success.
- Freedom to create your own success story in a high-performance environment.
- Training programs and Personal Development Plans for each employee
Benefits:
- 32 days of holidays - this includes public and religious holidays
- Contributions to your Provident Fund which can be matched by the company above the statutory minimum as agreed
- Private Medical Insurance provided by the company
- Gratuity payments
- Claim Mobile/Internet expenses and Professional Development costs
- Leave Travel Allowance
- Flexible Work from Home policy - 2 days home p/w
- International travel opportunities
- Global annual meet up (most recent meetups have been held in Cancun and India Thailand, Oct 2022.
- High quality equipment (Ergonomic chairs and 32’ screens)
- Pet friendly offices
- Creche Policy for working parents.
- Paternity and Maternity leave.
Stay connected with us on https://www.linkedin.com/company/blueoptima">LinkedIn or keep an eye on our https://www.blueoptima.com/careers">career page for future opportunities!

- Hands-on experience building database-backed web applications using Python based frameworks
- Excellent knowledge of Linux and experience developing Python applications that are deployed in Linux environments
- Experience building client-side and server-side API-level integrations in Python
- Experience in containerization and container orchestration systems like Docker, Kubernetes, etc.
- Experience with NoSQL document stores like the Elastic Stack (Elasticsearch, Logstash, Kibana)
- Experience in using and managing Git based version control systems - Azure DevOps, GitHub, Bitbucket etc.
- Experience in using project management tools like Jira, Azure DevOps etc.
- Expertise in Cloud based development and deployment using cloud providers like AWS or Azure
About the job
👉 TL; DR: We at Sarva Labs Inc., are looking for Site Reliability Engineers with experience to join our team. As a Protocol Developer, you will handle assets in data centers across Asia, Europe and Americas for the World’s First Context-Aware Peer-to-Peer Network enabling Web4.0. We are looking for that person who will take over the ownership of DevOps, establish proper deployment processes and work with engineering teams and hustle through the Main Net launch.
About Us 🚀
Imagine if each user had their own chain with each transaction being settled by a dynamic group of nodes who come together and settle that interaction with near immediate finality without a volatile gas cost. That’s MOI for you, Anon.
Visit https://www.sarva.ai/ to know more about who we are as a company
Visit https://www.moi.technology/ to know more about the technology and team!
Visit https://www.moi-id.life/ , https://www.moibit.io/ , https://www.moiverse.io/ to know more
Read our developer documentation at https://apidocs.moinet.io/
What you'll do 🛠
- You will take over the ownership of DevOps, establish proper deployment processes and work with engineering teams to ensure an appropriate degree of automation for component assembly, deployment, and rollback strategies in medium to large scale environments
- Monitor components to proactively prevent system component failure, and enable the engineering team on system characteristics that require improvement
- You will ensure the uninterrupted operation of components through proactive resource management and activities such as security/OS/Storage/application upgrades
You'd fit in 💯 if you...
- Familiar with any of these providers: AWS, GCP, DO, Azure, RedSwitches, Contabo, Redswitches, Hetzner, Server4you, Velia, Psychz, Tier and so on
- Experience in virtualizing bare metals using Openstack / VMWare / Similar is a PLUS
- Seasoned in building and managing VMs, Containers and clusters across the continents
- Confident in making best use of Docker, Kubernetes with stateful set deployment, autoscaling, rolling update, UI dashboard, replications, persistent volume, ingress
- Must have experience deploying in multi-cloud environments
- Working knowledge on automation tools such as Terraform, Travis, Packer, Chef, etc.
- Working knowledge on Scalability in a distributed and decentralised environment
- Familiar with Apache, Rancher, Nginx, SELinux/Ubuntu 18.04 LTS/CentOS 7 and RHEL
- Monitoring tools like PM2, Grafana and so on
- Hands-on with ELK stack/similar for log analytics
🌱 Join Us
- Flexible work timings
- We’ll set you up with your workspace. Work out of our Villa which has a lake view!
- Competitive salary/stipend
- Generous equity options (for full-time employees)
Roles and Responsibilities
● Managing Availability, Performance, Capacity of infrastructure and applications.
● Building and implementing observability for applications health/performance/capacity.
● Optimizing On-call rotations and processes.
● Documenting “tribal” knowledge.
● Managing Infra-platforms like
- Mesos/Kubernetes
- CICD
- Observability(Prometheus/New Relic/ELK)
- Cloud Platforms ( AWS/ Azure )
- Databases
- Data Platforms Infrastructure
● Providing help in onboarding new services with the production readiness review process.
● Providing reports on services SLO/Error Budgets/Alerts and Operational Overhead.
● Working with Dev and Product teams to define SLO/Error Budgets/Alerts.
● Working with the Dev team to have an in-depth understanding of the application architecture and its bottlenecks.
● Identifying observability gaps in product services, infrastructure and working with stake owners to fix it.
● Managing Outages and doing detailed RCA with developers and identifying ways to avoid that situation.
● Managing/Automating upgrades of the infrastructure services.
● Automate toil work.
Experience & Skills
● 3+ Years of experience as an SRE/DevOps/Infrastructure Engineer on large scale microservices and infrastructure.
● A collaborative spirit with the ability to work across disciplines to influence, learn, and deliver.
● A deep understanding of computer science, software development, and networking principles.
● Demonstrated experience with languages, such as Python, Java, Golang etc.
● Extensive experience with Linux administration and good understanding of the various linux kernel subsystems (memory, storage, network etc).
● Extensive experience in DNS, TCP/IP, UDP, GRPC, Routing and Load Balancing.
● Expertise in GitOps, Infrastructure as a Code tools such as Terraform etc.. and Configuration Management Tools such as Chef, Puppet, Saltstack, Ansible.
● Expertise of Amazon Web Services (AWS) and/or other relevant Cloud Infrastructure solutions like Microsoft Azure or Google Cloud.
● Experience in building CI/CD solutions with tools such as Jenkins, GitLab, Spinnaker, Argo etc.
● Experience in managing and deploying containerized environments using Docker,
Mesos/Kubernetes is a plus.
● Experience with multiple datastores is a plus (MySQL, PostgreSQL, Aerospike,
Couchbase, Scylla, Cassandra, Elasticsearch).
● Experience with data platforms tech stacks like Hadoop, Hive, Presto etc is a plus

As DevOps Engineer, you'll be part of the team building the stage for our Software Engineers to work on, helping to enhance our product performance and reliability.
Responsibilities:
- Build & operate infrastructure to support website, backed cluster, ML projects in the organization.
- Helping teams become more autonomous and allowing the Operation team to focus on improving the infrastructure and optimizing processes.
- Delivering system management tooling to the engineering teams.
- Working on your own applications which will be used internally.
- Contributing to open source projects that we are using (or that we may start).
- Be an advocate for engineering best practices in and out of the company.
- Organizing tech talks and participating in meetups and representing Box8 at industry events.
- Sharing pager duty for the rare instances of something serious happening.
- Collaborate with other developers to understand & setup tooling needed for Continuous Integration/Delivery/Deployment (CI/CD) practices.
Requirements:
- 1+ Years Of Industry Experience Scale existing back end systems to handle ever increasing amounts of traffic and new product requirements.
- Ruby On Rails or Python and Bash/Shell skills.
- Experience managing complex systems at scale.
- Experience with Docker, rkt or similar container engine.
- Experience with Kubernetes or similar clustering solutions.
- Experience with tools such as Ansible or Chef Understanding of the importance of smart metrics and alerting.
- Hands on experience with cloud infrastructure provisioning, deployment, monitoring (we are on AWS and use ECS, ELB, EC2, Elasticache, Elasticsearch, S3, CloudWatch).
- Experience with relational SQL and NoSQL databases, including Postgres and Cassandra.
- Knowledge of data pipeline and workflow management tools: Azkaban, Luigi, Airflow, etc.
- Experience in working on linux based servers.
- Managing large scale production grade infrastructure on AWS Cloud.
- Good Knowledge on scripting languages like ruby, python or bash.
- Experience in creating in deployment pipeline from scratch.
- Expertise in any of the CI tools, preferably Jenkins.
- Good knowledge of docker containers and its usage.
- Using Infra/App Monitoring tools like, CloudWatch/Newrelic/Sensu.
Good to have:
- Knowledge of Ruby on Rails based applications and its deployment methodologies.
- Experience working on Container Orchestration tools like Kubernetes/ECS/Mesos.
- Extra Points For Experience With Front-end development NewRelic GCP Kafka, Elasticsearch.



