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About us:
HappyFox is a software-as-a-service (SaaS) support platform. We offer an enterprise-grade help desk ticketing system and intuitively designed live chat software.
We serve over 12,000 companies in 70+ countries. HappyFox is used by companies that span across education, media, e-commerce, retail, information technology, manufacturing, non-profit, government and many other verticals that have an internal or external support function.
To know more, Visit! - https://www.happyfox.com/
Responsibilities
- Build and scale production infrastructure in AWS for the HappyFox platform and its products.
- Research, Build/Implement systems, services and tooling to improve uptime, reliability and maintainability of our backend infrastructure. And to meet our internal SLOs and customer-facing SLAs.
- Implement consistent observability, deployment and IaC setups
- Lead incident management and actively respond to escalations/incidents in the production environment from customers and the support team.
- Hire/Mentor other Infrastructure engineers and review their work to continuously ship improvements to production infrastructure and its tooling.
- Build and manage development infrastructure, and CI/CD pipelines for our teams to ship & test code faster.
- Lead infrastructure security audits
Requirements
- At least 7 years of experience in handling/building Production environments in AWS.
- At least 3 years of programming experience in building API/backend services for customer-facing applications in production.
- Proficient in managing/patching servers with Unix-based operating systems like Ubuntu Linux.
- Proficient in writing automation scripts or building infrastructure tools using Python/Ruby/Bash/Golang
- Experience in deploying and managing production Python/NodeJS/Golang applications to AWS EC2, ECS or EKS.
- Experience in security hardening of infrastructure, systems and services.
- Proficient in containerised environments such as Docker, Docker Compose, Kubernetes
- Experience in setting up and managing test/staging environments, and CI/CD pipelines.
- Experience in IaC tools such as Terraform or AWS CDK
- Exposure/Experience in setting up or managing Cloudflare, Qualys and other related tools
- Passion for making systems reliable, maintainable, scalable and secure.
- Excellent verbal and written communication skills to address, escalate and express technical ideas clearly
- Bonus points – Hands-on experience with Nginx, Postgres, Postfix, Redis or Mongo systems.
Job Title: Lead DevOps Engineer
Experience Required: 4 to 5 years in DevOps or related fields
Employment Type: Full-time
About the Role:
We are seeking a highly skilled and experienced Lead DevOps Engineer. This role will focus on driving the design, implementation, and optimization of our CI/CD pipelines, cloud infrastructure, and operational processes. As a Lead DevOps Engineer, you will play a pivotal role in enhancing the scalability, reliability, and security of our systems while mentoring a team of DevOps engineers to achieve operational excellence.
Key Responsibilities:
Infrastructure Management: Architect, deploy, and maintain scalable, secure, and resilient cloud infrastructure (e.g., AWS, Azure, or GCP).
CI/CD Pipelines: Design and optimize CI/CD pipelines, to improve development velocity and deployment quality.
Automation: Automate repetitive tasks and workflows, such as provisioning cloud resources, configuring servers, managing deployments, and implementing infrastructure as code (IaC) using tools like Terraform, CloudFormation, or Ansible.
Monitoring & Logging: Implement robust monitoring, alerting, and logging systems for enterprise and cloud-native environments using tools like Prometheus, Grafana, ELK Stack, NewRelic or Datadog.
Security: Ensure the infrastructure adheres to security best practices, including vulnerability assessments and incident response processes.
Collaboration: Work closely with development, QA, and IT teams to align DevOps strategies with project goals.
Mentorship: Lead, mentor, and train a team of DevOps engineers to foster growth and technical expertise.
Incident Management: Oversee production system reliability, including root cause analysis and performance tuning.
Required Skills & Qualifications:
Technical Expertise:
Strong proficiency in cloud platforms like AWS, Azure, or GCP.
Advanced knowledge of containerization technologies (e.g., Docker, Kubernetes).
Expertise in IaC tools such as Terraform, CloudFormation, or Pulumi.
Hands-on experience with CI/CD tools, particularly Bitbucket Pipelines, Jenkins, GitLab CI/CD, Github Actions or CircleCI.
Proficiency in scripting languages (e.g., Python, Bash, PowerShell).
Soft Skills:
Excellent communication and leadership skills.
Strong analytical and problem-solving abilities.
Proven ability to manage and lead a team effectively.
Experience:
4 years + of experience in DevOps or Site Reliability Engineering (SRE).
4+ years + in a leadership or team lead role, with proven experience managing distributed teams, mentoring team members, and driving cross-functional collaboration.
Strong understanding of microservices, APIs, and serverless architectures.
Nice to Have:
Certifications like AWS Certified Solutions Architect, Kubernetes Administrator, or similar.
Experience with GitOps tools such as ArgoCD or Flux.
Knowledge of compliance standards (e.g., GDPR, SOC 2, ISO 27001).
Perks & Benefits:
Competitive salary and performance bonuses.
Comprehensive health insurance for you and your family.
Professional development opportunities and certifications, including sponsored certifications and access to training programs to help you grow your skills and expertise.
Flexible working hours and remote work options.
Collaborative and inclusive work culture.
Join us to build and scale world-class systems that empower innovation and deliver exceptional user experiences.
You can directly contact us: Nine three one six one two zero one three two
Who We Are
We're a DevOps and Automation company based in Bengaluru, India. We have delivered over 170 automation projects for 65+ global clients, including Fortune 500 enterprises that trust us with mission-critical infrastructure and operations. We're bootstrapped, profitable, and scaling quickly by consistently solving complex engineering challenges with precision and reliability.
What We Value
- Ownership: As part of our team, you're responsible for strategy and outcomes, not just completing assigned tasks.
- High Velocity: We move fast, iterate faster, and amplify our impact, always prioritizing quality over speed.
Who We Seek
We are hiring DevOps Engineers (6 months - 1 year experience) to join our DevOps team. You will work on infrastructure automation, CI/CD pipelines, cloud deployments, container orchestration, and system reliability.
This role is ideal for someone who wants to work with modern DevOps tooling and contribute to high-impact engineering decisions.
🌏 Job Location: Bengaluru (Work From Office)
What You Will Be Doing
CI/CD Pipeline Management
- Design, implement, and maintain efficient CI/CD pipelines using Jenkins, GitLab CI, Azure DevOps, or similar tools.
- Automate build, test, and deployment processes to increase delivery speed and reliability.
Infrastructure as Code (IaC)
- Provision and manage infrastructure on AWS, Azure, or GCP using Terraform, CloudFormation, or Ansible.
- Maintain scalable, secure, and cost-optimized environments.
Containerization & Orchestration
- Build and manage Docker-based environments.
- Deploy and scale workloads using Kubernetes.
Monitoring & Alerting
- Implement monitoring, logging, and alerting systems using Prometheus, Grafana, ELK Stack, Datadog, or similar.
- Develop dashboards and alerts to detect issues proactively.
System Reliability & Performance
- Implement systems for high availability, disaster recovery, and fault tolerance.
- Troubleshoot and optimize infrastructure performance.
Scripting & Automation
- Write automation scripts in Python, Bash, or Shell to streamline operations.
- Automate repetitive workflows to reduce manual intervention.
Collaboration & Best Practices
- Work closely with Development, QA, and Security teams to embed DevOps best practices into the SDLC.
- Follow security standards for deployments and infrastructure.
- Work efficiently with Unix/Linux systems and understand core networking concepts (DNS, DHCP, NAT, VPN, TCP/IP).
What We’re Looking For
- Strong understanding of Linux distributions (Ubuntu, CentOS, RHEL) and Windows environments.
- Proficiency with Git and experience using GitHub, GitLab, or Bitbucket.
- Ability to write automation scripts using Bash/Shell or Python.
- Basic knowledge of relational databases like MySQL or PostgreSQL.
- Familiarity with web servers such as NGINX or Apache2.
- Experience working with AWS, Azure, GCP, or DigitalOcean.
- Foundational understanding of Ansible for configuration management.
- Basic knowledge of Terraform or CloudFormation for IaC.
- Hands-on experience with Jenkins or GitLab CI/CD pipelines.
- Strong knowledge of Docker for containerization.
- Basic exposure to Kubernetes for orchestration.
- Familiarity with at least one programming language (Java, Node.js, or Python).
Benefits
🤝 Work directly with founders and engineering leaders.
💪 Drive projects that create real business impact, not busywork.
💡 Gain practical, industry-relevant skills you won’t learn in college.
🚀 Accelerate your growth by working on meaningful engineering challenges.
📈 Learn continuously with mentorship and structured development opportunities.
🤗 Be part of a collaborative, high-energy workplace that values innovation.
We are looking for a DevOps Lead to join our team.
Responsibilities
• A technology Professional who understands software development and can solve IT Operational and deployment challenges using software engineering tools and processes. This position requires an understanding of both Software development (Dev) and deployment
Operations (Ops)
• Identity manual processes and automate them using various DevOps automation tools
• Maintain the organization’s growing cloud infrastructure
• Monitor and maintain DevOps environment stability
• Collaborate with distributed Agile teams to define technical requirements and resolve technical design issues
• Orchestrating builds and test setups using Docker and Kubernetes.
• Participate in designing and building Kubernetes, Cloud, and on-prem environments for maximum performance, reliability and scalability
• Share business and technical learnings with the broader engineering and product organization, while adapting approaches for different audiences
Requirements
• Candidates working for this position should possess at least 5 years of work experience as a DevOps Engineer.
• Candidate should have experience in ELK stack, Kubernetes, and Docker.
• Solid experience in the AWS environment.
• Should have experience in monitoring tools like DataDog or Newrelic.
• Minimum of 5 years experience with code repository management, code merge and quality checks, continuous integration, and automated deployment & management using tools like Jenkins, SVN, Git, Sonar, and Selenium.
• Candidates must possess ample knowledge and experience in system automation, deployment, and implementation.
• Candidates must possess experience in using Linux, Jenkins, and ample experience in configuring and automating the monitoring tools.
• The candidates should also possess experience in the software development process and tools and languages like SaaS, Python, Java, MongoDB, Shell scripting, Python, PostgreSQL, and Git.
• Candidates should demonstrate knowledge in handling distributed data systems.
Examples: Elastisearch, Cassandra, Hadoop, and others.
• Should have experience in GitLab- CIRoles and Responsibilities
Key Responsibilities:
- Work with the development team to plan, execute and monitor deployments
- Capacity planning for product deployments
- Adopt best practices for deployment and monitoring systems
- Ensure the SLAs for performance, up time are met
- Constantly monitor systems, suggest changes to improve performance and decrease costs.
- Ensure the highest standards of security
Key Competencies (Functional):
- Proficiency in coding in atleast one scripting language - bash, Python, etc
- Has personally managed a fleet of servers (> 15)
- Understand different environments production, deployment and staging
- Worked in micro service / Service oriented architecture systems
- Has worked with automated deployment systems – Ansible / Chef / Puppet.
- Can write MySQL queries
Job Description
Intuitive is the fastest growing top-tier Cloud Solutions and Services company supporting Global Enterprise Customer across Americas, Europe and Middle East.
Intuitive is looking for highly talented hands on Cloud Infrastructure Architects to help accelerate our growing Professional Services consulting Cloud & DevOps practice. This is an excellent opportunity to join Intuitive’s global world class technology teams, working with some of the best and brightest engineers while also developing your skills and furthering your career working with some of the largest customers.
Key Responsibilities and Must-have skills:
- Lead the pre-sales (25%) to post-sales (75%) efforts building Public/Hybrid Cloud solutions working collaboratively with Intuitive and client technical and business stakeholders
- Be a customer advocate with obsession for excellence delivering measurable success for Intuitive’s customers with secure, scalable, highly available cloud architecture that leverage AWS Cloud services
- Experience in analyzing customer's business and technical requirements, assessing existing environment for Cloud enablement, advising on Cloud models, technologies and risk management strategies
- Apply creative thinking/approach to determine technical solutions that further business goals and align with corporate technology strategies
- Extensive experience building Well Architected solutions in-line with AWS cloud adoption framework (DevOps/DevSecOps, Database/Data Warehouse/Data Lake, App Modernization/Containers, Security, Governance, Risk, Compliance, Cost Management and Operational Excellence)
- Experience with application discovery preferably with tools like Cloudscape, to discover application configurations , databases, filesystems, and application dependencies
- Experience with Well Architected Review, Cloud Readiness Assessments and defining migration patterns (MRA/MRP) for application migration e.g. Re-host, Re-platform, Re-architect etc
- Experience in architecting and deploying AWS Landing Zone architecture with CI/CD pipeline
- Experience on architecture, design of AWS cloud services to address scalability, performance, HA, security, availability, compliance, backup and DR, automation, alerting and monitoring and cost
- Hands-on experience in migrating applications to AWS leveraging proven tools and processes including migration, implementation, cutover and rollback plans and execution
- Hands-on experience in deploying various AWS services e.g. EC2, S3, VPC, RDS, Security Groups etc. using either manual or IaC, IaC is preferred
- Hands-on Experience in writing cloud automation scripts/code such as Ansible, Terraform, CloudFormation Template (AWS CFT) etc.
- Hands-on Experience with application build/release processes CI/CD pipelines
- Deep understanding of Agile processes (planning/stand-ups/retros etc), and interact with cross-functional teams i.e. Development, Infrastructure, Security, Performance Engineering, and QA
Additional Requirements:
- Work with Technology leadership to grow the Cloud & DevOps practice. Create cloud practice collateral
- Work directly with sales teams to improve and help them drive the sales for Cloud & DevOps practice
- Assist Sales and Marketing team in creating sales and marketing collateral
- Write whitepapers and technology blogs to be published on social media and Intuitive website
- Create case studies for projects successfully executed by Intuitive delivery team
- Conduct sales enablement sessions to coach sales team on new offerings
- Flexibility with work hours supporting customer’s requirement and collaboration with global delivery teams
- Flexibility with Travel as required for Pre-sales/Post-sales, Design workshops, War-room Migration events and customer meetings
- Strong passion for modern technology exploration and development
- Excellent written, verbal communication skills, presentation, and collaboration skills - Team leadership skills
- Experience with Multi-cloud (Azure, GCP, OCI) is a big plus
- Experience with VMware Cloud Foundation as well as Advanced Windows and Linux Engineering is a big plus
- Experience with On-prem Data Engineering (Database, Data Warehouse, Data Lake) is a big plus
Responsibilities
● Be a hands-on engineer, ensure frameworks/infrastructure built is well designed,
scalable & are of high quality.
● Build and/or operate platforms that are highly available, elastic, scalable, operable and
observable.
● Build/Adapt and implement tools that empower the TI AI engineering teams to
self-manage the infrastructure and services owned by them.
● You will identify, articulate, and lead various long-term tech vision, strategies,
cross-cutting initiatives and architecture redesigns.
● Design systems and make decisions that will keep pace with the rapid growth of TI AI.
● Document your work and decision-making processes, and lead presentations and
discussions in a way that is easy for others to understand.
● Available for on-call during emergencies to handle and resolve problems in a quick and
efficient manner.
Requirements
● 2+ years of Hands-on experience as a DevOps / Infrastructure engineer with AWS and
Kubernetes or similar infrastructure platforms. (preferably AWS)
● Hands-on with DevOps principles and practices ( Everything-as-a-code, CI/CD, Test
everything, proactive monitoring etc).
● Experience in building and operating distributed systems.
● Understanding of operating systems, virtualization, containerization and networks
preferable
● Hands-on coding on any of the languages like Python or GoLang.
● Familiarity with software engineering practices including unit testing, code reviews, and
design documentation.
● Strong debugging and problem-solving skills Curiosity about how things work and love to
share that knowledge with others.
Benefits :
● Work with a world class team working on a very forward looking problem
● Competitive Pay
● Flat hierarchy
● Health insurance for the family

Job Description:
• Contribute to customer discussions in collecting the requirement
• Engage in internal and customer POC’s to realize the potential solutions envisaged for the customers.
• Design/Develop/Migrate VRA blueprints and VRO workflows; strong hands-on knowledge in vROPS and integrations with application and VMware solutions.
• Develop automation scripts to support the design and implementation of VMware projects.
Qualification:
• Maintain current, high-level technical knowledge of the entire VMware product portfolio and future product direction and In depth level knowledge
• Maintain deep technical and business knowledge of cloud computing and networking applications, industry directions, and trends.
• Experience with REST API and/or Python programming. TypeScript/NodeJS backend experience
• Experience with Kubernetes
• Familiarity with DevOps tools like Ansible, Puppet, Terraform
• End to end experience in Architecture, Design and Development of VMware Cloud Automation suite with good exposure to VMware products and/or Solutions.
• Hands-on experience in automation, coding, debugging and release.
• Sound process knowledge from requirement gathering, implementation, deployment and Support.
• Experience in working with global teams, customers and partners with solid communication skills.
• VMware CMA certification would be a plus
• Academic background in MS/BE/B-Tech/ IT/CS/ECE/EE would be preferred.
The brand is associated with some of the major icons across categories and tie-ups with industries covering fashion, sports, and music, of course. The founders are Marketing grads, with vast experience in the consumer lifestyle products and other major brands. With their vigorous efforts toward quality and marketing, they have been able to strike a chord with major E-commerce brands and even consumers.
What you will do:
- Defining and documenting best practices and strategies regarding application deployment and infrastructure maintenance
- Providing guidance, thought leadership and mentorship to development teams to build cloud competencies
- Ensuring application performance, uptime, and scale, maintaining high standards of code quality and thoughtful design
- Managing cloud environments in accordance with company security guidelines
- Developing and implementing technical efforts to design, build and deploy AWS applications at the direction of lead architects, including large-scale data processing, computationally intensive statistical modeling and advanced analytics
- Participating in all aspects of the software development life cycle for AWS solutions, including planning, requirements, development, testing, and quality assurance
- Troubleshooting incidents, identifying root cause, fixing and documenting problems and implementing preventive measures
- Educating teams on the implementation of new cloud-based initiatives, providing associated training as required
Desired Candidate Profile
What you need to have:- Bachelor’s degree in computer science, information technology
- 2+ years of experience as architect, designing, developing, and implementing cloud solutions on AWS platforms
- Experience in several of the following areas: database architecture, ETL, business intelligence, big data, machine learning, advanced analytic
- Proven ability to collaborate with multi-disciplinary teams of business analysts, developers, data scientists and subject matter experts
- Self-motivation with the ability to drive features to delivery
- Strong analytical and problem solving skills
- Excellent oral and written communication skills
- Good logical sense, strong technical skills and the ability to learn new technologies quickly
- AWS certifications are a plus
- Knowledge of web services, API, REST, and RPC
Specific responsibilities commensurate with experience and include:
- Ability to react quickly and effectively to identify and resolve issues that heavily impact CI/CD system (immediate mitigation of impact, long-term resolution including strategies for risk mitigation/monitoring/alert for proactive resolution of potential future occurrences)
- Design, develop, unit test, and implement build automation scripts including environment configuration validation processes
- Automate and improve development process by evaluation and introduction of new tools and scripts, and manage their life cycle and validation
- Determine branching strategy and maintain branches for various components, products, and product lines
- Come up with solutions to open-ended problems that focus on workflow improvements for the Software department
- Address issues with well-defined requirements efficiently; come up with short-term and long-term solutions and staged deployment strategies
- Self-driven-- takes action to move tickets from start to completion with minimal oversight
- Ability to communicate with and consider perspectives of stakeholders including but not limited to: IT, software development, verification
- Ability to break down a problem into smaller components and solve them in a logical, controlled, clearly explainable approach
- Lead the creation and maintenance of a pre-production environment as a testbed for build process improvements and changes before deployment to the production environment
- Gather metrics via direct input, data based on analysis of developer working habits analysis and pain points to assess current state and areas requiring further improvement
- Define chain of communication and immediate paths of action in the case of a build fault state
- Ability to work within constraints of the internal network without access to commercial cloud solutions
- Create metrics that define ‘efficiency’ and ‘reliability’ in measurable terms, and track them
- Perform static code and security analysis
- Design and execute unit tests and perform code coverage analysis
- Able to work in Agile development team environment
Key Requirement & Qualifications:
- Bachelor’s degree (or higher) in Electrical Engineering, Computer Engineering, Computer Science or equivalent
- 6+ years (minimum) experience handling Build, Release, and Deployment of software on Windows and/or Linux environments (on-premise)
- Experience with the development and deployment of CM processes and tools
- Build automation for .NET using TeamCity (Jenkins is an asset)
- Scripting languages: Windows batch scripting, Powershell, Ant/NAnt
- Source control systems usage, branching strategies, and workflow (Git preferred, Subversion)
- 6+ years of hands-on programming experience with C# and .NET (both Framework and Core)
- Troubleshooting and debugging-- what information to gather when there are issues with CI/CD system, and how to gather it (i.e., analyzing network communication? Windows crash dumps, java logs, etc.)
- 6+ years (minimum) in web/desktop application software development experience
- Excellent problem solving, critical and analytical thinking
- Strong team player who understands SDLC and QA methodologies
- A professional, results-oriented individual with a high degree of self-motivation
- Excellent written and verbal communication skills and the ability to coordinate work/activities with multiple software/IT teams
- Working with virtual machines and build management on virtual machines (VMware preferred).
- Managing configurations for multiple build environments
- OS administration and scripting experience (Windows is a must, Linux desired)
- Experience with test automation tools (NUnit, customer inhouse frameworks) and strategies is an asset
- Creation and maintenance of monitoring and alert systems (Zabbix)
- Familiarity with databases (SQL-based) - create, modify, optimize (via script)
- Data and metrics gathering, aggregation, and reporting
- Experience with work management and documentation tools: JIRA and Confluence






