11+ Postfix Jobs in India
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About us:
HappyFox is a software-as-a-service (SaaS) support platform. We offer an enterprise-grade help desk ticketing system and intuitively designed live chat software.
We serve over 12,000 companies in 70+ countries. HappyFox is used by companies that span across education, media, e-commerce, retail, information technology, manufacturing, non-profit, government and many other verticals that have an internal or external support function.
To know more, Visit! - https://www.happyfox.com/
Responsibilities
- Build and scale production infrastructure in AWS for the HappyFox platform and its products.
- Research, Build/Implement systems, services and tooling to improve uptime, reliability and maintainability of our backend infrastructure. And to meet our internal SLOs and customer-facing SLAs.
- Implement consistent observability, deployment and IaC setups
- Lead incident management and actively respond to escalations/incidents in the production environment from customers and the support team.
- Hire/Mentor other Infrastructure engineers and review their work to continuously ship improvements to production infrastructure and its tooling.
- Build and manage development infrastructure, and CI/CD pipelines for our teams to ship & test code faster.
- Lead infrastructure security audits
Requirements
- At least 7 years of experience in handling/building Production environments in AWS.
- At least 3 years of programming experience in building API/backend services for customer-facing applications in production.
- Proficient in managing/patching servers with Unix-based operating systems like Ubuntu Linux.
- Proficient in writing automation scripts or building infrastructure tools using Python/Ruby/Bash/Golang
- Experience in deploying and managing production Python/NodeJS/Golang applications to AWS EC2, ECS or EKS.
- Experience in security hardening of infrastructure, systems and services.
- Proficient in containerised environments such as Docker, Docker Compose, Kubernetes
- Experience in setting up and managing test/staging environments, and CI/CD pipelines.
- Experience in IaC tools such as Terraform or AWS CDK
- Exposure/Experience in setting up or managing Cloudflare, Qualys and other related tools
- Passion for making systems reliable, maintainable, scalable and secure.
- Excellent verbal and written communication skills to address, escalate and express technical ideas clearly
- Bonus points – Hands-on experience with Nginx, Postgres, Postfix, Redis or Mongo systems.
- Design cloud infrastructure that is secure, scalable, and highly available on AWS, Azure and GCP
- Work collaboratively with software engineering to define infrastructure and deployment requirements
- Provision, configure and maintain AWS, Azure, GCP cloud infrastructure defined as code
- Ensure configuration and compliance with configuration management tools
- Administer and troubleshoot Linux based systems
- Troubleshoot problems across a wide array of services and functional areas
- Build and maintain operational tools for deployment, monitoring, and analysis of AWS, Azure Infrastructure and systems
- Perform infrastructure cost analysis and optimization
- Configure, optimize, document, and support of the infrastructure components of software products (which are hosted in collocated facilities and cloud services such as AWS)
- Design and build tools and frameworks that support deployment and management and platforms
- Design, build, and deliver cloud computing solutions, hosted services, and underlying software infrastructures
- Build core functionality of our cloud-based platform product, deliver secure, reliable services and construct third party integrations
- Assist in coaching application developers on proper DevOps techniques for building scalable applications in the microservices paradigm
- Foster collaboration with software product development and architecture teams to ensure releases are delivered with repeatable and auditable processes
- Support and troubleshoot scalability, high availability, performance, monitoring, backup, and restores of different environments
- Work independently across multiple platforms and applications to understand dependencies
- Evaluate new tools, technologies, and processes to improve speed, efficiency, and scalability of continuous integration environments
- Design and architect solutions for existing client-facing applications as they are moved into cloud environments such as AWS
- Competencies
- Full understanding of scripting and automated process management in languages such as Shell, Ruby and/ or Python
- Working Knowledge SCM tools such as Git, GitHub, Bitbucket, etc.
- Working knowledge of Amazon Web Services and related APIs
- Ability to deliver and manage web or cloud-based services
- General familiarity with monitoring tools
- General familiarity with configuration/provisioning tools such as Terraform
- Experience
- Experience working within an Agile type environment
- 4+ years of experience with cloud-based provisioning (Azure, AWS, Google), monitoring, troubleshooting, and related DevOps technologies
- 4+ years of experience with containerization/orchestration technologies like Rancher, Docker and Kubernetes
Who you are
The possibility of having massive societal impact. Our software touches the lives of hundreds of millions of people.
Solving hard governance and societal challenges
Work directly with central and state government leaders and other dignitaries
Mentorship from world class people and rich ecosystems
Position : Architect or Technical Lead - DevOps
Location : Bangalore
Role:
Strong knowledge on architecture and system design skills for multi-tenant, multi-region, redundant and highly- available mission-critical systems.
Clear understanding of core cloud platform technologies across public and private clouds.
Lead DevOps practices for Continuous Integration and Continuous Deployment pipeline and IT operations practices, scaling, metrics, as well as running day-to-day operations from development to production for the platform.
Implement non-functional requirements needed for a world-class reliability, scale, security and cost-efficiency throughout the product development lifecycle.
Drive a culture of automation, and self-service enablement for developers.
Work with information security leadership and technical team to automate security into the platform and services.
Meet infrastructure SLAs and compliance control points of cloud platforms.
Define and contribute to initiatives to continually improve Solution Delivery processes.
Improve organisation’s capability to build, deliver and scale software as a service on the cloud
Interface with Engineering, Product and Technical Architecture group to meet joint objectives.
You are deeply motivated & have knowledge of solving hard to crack societal challenges with the stamina to see it all the way through.
You must have 7+ years of hands-on experience on DevOps, MSA and Kubernetes platform.
You must have 2+ years of strong kubernetes experience and must have CKA (Certified Kubernetes Administrator).
You should be proficient in tools/technologies involved for a microservices architecture and deployed in a multi cloud kubernetes environment.
You should have hands-on experience in architecting and building CI/CD pipelines from code check-in until production.
You should have strong knowledge on Dockers, Jenkins pipeline scripting, Helm charts, kubernetes objects and manifests, prometheus and demonstrate hands-on knowledge of multi cloud computing, storage and networking.
You should have experience in designing, provisioning and administrating using best practices across multiple public cloud offerings (Azure, AWS, GCP) and/or private cloud offerings ( OpenStack, VMware, Nutanix, NIC, bare metal Infra).
You should have experience in setting up logging, monitoring Cloud application performance, error rates, and error budgets while tracking adherence to SLOs and SLAs.
Job Description:
Responsibilities
· Having E2E responsibility for Azure landscape of our customers
· Managing to code release and operational tasks within a global team with a focus on automation, maintainability, security and customer satisfaction
· Make usage of CI/CD framework to rapidly support lifecycle management of the platform
· Acting as L2-L3 support for incidents, problems and service request
· Work with various Atos and 3rd party teams to resolve incidents and implement changes
· Implement and drive automation and self-healing solutions to reduce toil
· Enhance error budgets and hands on design and development of solutions to address reliability issues and/or risks
· Support ITSM processes and collaborate with service management representatives
Job Requirements
· Azure Associate certification or equivalent knowledge level
· 5+ years of professional experience
· Experience with Terraform and/or native Azure automation
· Knowledge of CI/CD concepts and toolset (i.e. Jenkins, Azure DevOps, Git)
· Must be adaptable to work in a varied, fast paced exciting, ever changing environment
· Good analytical and problem-solving skills to resolve technical issues
· Understanding of Agile development and SCRUM concepts a plus
· Experience with Kubernetes architecture and tools a plus
• DevOps/Build and Release Engineer with maturity to help, define and automate the processes.
• Work, configure, install, manage, on source control tools like AWS Codecommit / GitHub / BitBucket.
• Automate implementation/deployment of code in the cloud-based infrastructure (AWS Preferred).
• Setup monitoring of infrastructure and applications with alerting frameworks
Requirements:
• Able to code in Python.
• Extensive experience with building and supporting Docker and Kubernetes in
production.
• Understand AWS (Amazon Web Services) and be able to jump right into our
environment.
• Security Clearance will be required.
• Lambda used in conjunction with S3, CloudTrail and EC2.
• CloudFormation (Infrastructure as code)
• CloudWatch and CloudTrail
• Version Control (SVN, Git, Artifactory, Bit bucket)
• CI/CD (Jenkins or similar)
• Docker Compose or other orchestration tools
• Rest API
• DB (Postgres/Oracle/SQL Server or NoSql or Graph DB)
• Bachelor’s Degree in Computer Science, Computer Engineering or a closely
related field.
• Server orchestration using tools like Puppet, Chef, Ansible, etc.
Please send your CV at priyanka.sharma @ neotas.com
Neotas.com
- Provide consultation and review all outgoing critical customer communications.
- Apply DevOps thinking in bringing the development and IT Ops process, people, and tools together within the company in order to increase the speed, efficiency, and quality.
- Perform architecture and security reviews for different projects, work with leads to develop strategy and roadmap for the client requirements. Involve in designing of the overall architecture of the system with another leads/architect.
- Develop and grow engineers in DevOps technology to meet the incoming requirements from the business team.
- Work with senior technical team to bring in new technologies/tools being used within the company. Develop and promote best practices and emerging concepts for DevSecOps and secure CI/CD. Participate in Solution Strategy, innovation areas, and technology roadmap.
Key Skills:
- Deals positively with high levels of uncertainty, ambiguity, and shifting priorities.
- Ability to influence stakeholders as a trusted advisor across all levels, including teams outside of shared services.
- Ability to think outside of the box and be innovative by keeping abreast of new trends, identifying opportunities to bring in change for business benefit.
- Implementing CI (Continuous Integration) and CD (Continuous Deployment). Have Good exposure to CI & Build Management tools like Jenkins Azure DevOps GitHub Actions Maven Gradle and etc
- Deployment and provisioning tools (Chef/Ansible/Terraform/AWS CDK etc)
- Docker Orchestration tools like Kubernetes/Swarm etc
- Good hands-on knowledge of automation scripting Python Shell Ruby etc
- Version Control for Source Code Management (SCM) tool: GIT/Bitbucket and etc
- Expertise in Linux based systems like Unix Linux Ubuntu and also manage security systems Linux file system permission etc
- Container Orchestration tool: Kubernetes Swarm Meso Marathon Docker Writing Docker file Docker compose
- Expertise in managing Cloud resources and good exposure to Docker
- Public/Private/Hybrid cloud: AWS /Microsoft Azure/ Google Cloud Platform etc
- Extensive experience with cloud services elastic capacity administration and cloud deployment and migration.
- Good to have knowledge of tools like Splunk, New Relic, PagerDuty, VictorOps
- Familiarity with Network protocols and elements - TCP/IP HTTP(S) SSL DNS Firewall router load balancers proxy.
- Excellent in creating new and improve existing workflows within the agile software development lifecycle.
- Familiar with incident and change management processes.
- Ability to effectively priorities work with fast-changing requirements.
- Troubleshoot and debug infrastructure Network and operating system issues.
- Resolve complex issues in scenarios like resource consumptions server performance backup strategy Scaling.
- Investigate and perform Root Cause Analysis on users' reported issues and provide a workaround before implementing a final fix.
- Monitor servers and applications to ensure the smooth running of IT Architecture (Applications Services Schedulers Server Performance etc)
Design Skills:
- Interpret and implement the designs of others adhering to standards and guidelines
- Design solutions within their area of expertise using technologies that already exist within Tesco
- Understand the roadmaps for their area of Technology Design secure solutions
- Design solutions that can be consumed in a self-service manner by the engineering teams
- Understand the impact of technologies at an enterprise-scale innovation
- Demonstrate knowledge of the latest technology trends related to Infrastructure
- Understand how Industry trends impact their own area
- identify opportunities to automate work and deliver against them
- 2+ years of demonstrable experience leading site reliability and performance in large-scale, high-traffic environments
- 2+ years of hands-on experience as a DevOps engineer
- Strong leadership, communication and interpersonal skills geared to getting things done
- Developing themselves and the talent within their charge – fostering and creating opportunity for the team
- Strong understanding of SRE concepts and the DevOps culture. Set the direction and strategy for your team, and help shape the overall SRE program for the company
- Be able to lead complicated technical issues and communicating status updates/RCA with management and customers.
- Own site stability, performance, capacity planning, DevOps recruitment.
What we are looking for
Work closely with product & engineering groups to identify and document
infrastructure requirements.
Design infrastructure solutions balancing requirements, operational
constraints and architecture guidelines.
Implement infrastructure including network connectivity, virtual machines
and monitoring.
Implement and follow security guidelines, both policy and technical to
protect our customers.
Resolve incidents as escalated from monitoring solutions and lower tiers.
Identify root cause for issues and develop long term solutions to fix recurring
issues.
Ability to automate recurring tasks to increase velocity and quality.
Partner with the engineering team to build software tolerance for
infrastructure failure or issues.
Research emerging technologies, trends and methodologies and enhance
existing systems and processes.
Qualifications
Master’s/Bachelors degree in Computer Science, Computer Engineering,
Electrical Engineering, or related technical field, and two years of experience
in software/systems or related.
5+ years overall experience.
Work experience must have included:
Proven track record in deploying, configuring and maintaining Ubuntu server
systems on premise and in the cloud.
Minimum of 4 years’ experience designing, implementing and troubleshooting
TCP/IP networks, VPN, Load Balancers & Firewalls.
Minimum 3 years of experience working in public clouds like AWS & Azure.
Hands on experience in any of the configuration management tools like Anisble,
Chef & Puppet.
Strong in performing production operation activities.
Experience with Container & Container Orchestrator tools like Kubernetes, Docker
Swarm is plus.
Good at source code management tools like Bitbucket, GIT.
Configuring and utilizing monitoring and alerting tools.
Scripting to automate infrastructure and operational processes.
Hands on work to secure networks and systems.
Sound problem resolution, judgment, negotiating and decision making skills
Ability to manage and deliver multiple project phases at the same time
Strong analytical and organizational skills
Excellent written and verbal communication skills
Interview focus areas
Networks, systems, monitoring
AWS (EC2, S3, VPC)
Problem solving, scripting, network design, systems administration and
troubleshooting scenarios
Culture fit, agility, bias for action, ownership, communication
