2 Postfix Jobs in India

Salesforge builds cold email infrastructure: Salesforge, Mailforge, Infraforge, Primeforge and Warmforge. We're hiring an Email Deliverability Engineer to own deliverability across the whole product suite.

What you'll do

• Own all deliverability topics end to end: inbox placement, sender reputation, bounces, blocks and spam folder issues
• Manage our sending IPs: pools, warmup, rotation, reputation monitoring and blocklist remediation
• Run and tune our mail server stack (Postfix, Exim, Dovecot) on Linux
• Investigate client accounts with deliverability problems, find root causes and drive fixes with the customer and our support team
• Configure and audit email authentication: SPF, DKIM, DMARC, rDNS, MX
• Monitor mailbox provider signals (Google Postmaster Tools, Microsoft SNDS, feedback loops) and react before issues reach customers
• Work with backend engineers on tooling, alerting and automation for deliverability

What we're looking for

• 2+ years hands-on with email infrastructure or deliverability
• Strong Dovecot experience (must have), plus Postfix and/or Exim
• Deep understanding of SMTP, DNS and email authentication
• Comfortable on Linux servers: reading mail logs, debugging delivery, scripting
• Experience with IP warmup, blocklist delisting and reputation management
• Investigative mindset: you enjoy digging through logs and headers to find why mail isn't landing

Nice to have

• Background at an ESP or cold email / sales engagement platform
• Experience with PowerMTA, KumoMTA or similar MTAs
• Python, Go or Bash for automation

Why join

• Fully remote, with at least 4 hours overlap with GMT+3
• Own a business-critical area across five products
• Small, fast team working directly with the CTO

About us:

HappyFox is a software-as-a-service (SaaS) support platform. We offer an enterprise-grade help desk ticketing system and intuitively designed live chat software.

We serve over 12,000 companies in 70+ countries. HappyFox is used by companies that span across education, media, e-commerce, retail, information technology, manufacturing, non-profit, government and many other verticals that have an internal or external support function.

To know more, Visit! - https://www.happyfox.com/

Responsibilities

• Build and scale production infrastructure in AWS for the HappyFox platform and its products.
• Research, Build/Implement systems, services and tooling to improve uptime, reliability and maintainability of our backend infrastructure. And to meet our internal SLOs and customer-facing SLAs.
• Implement consistent observability, deployment and IaC setups
• Lead incident management and actively respond to escalations/incidents in the production environment from customers and the support team.
• Hire/Mentor other Infrastructure engineers and review their work to continuously ship improvements to production infrastructure and its tooling.
• Build and manage development infrastructure, and CI/CD pipelines for our teams to ship & test code faster.
• Lead infrastructure security audits

Requirements

• At least 7 years of experience in handling/building Production environments in AWS.
• At least 3 years of programming experience in building API/backend services for customer-facing applications in production.
• Proficient in managing/patching servers with Unix-based operating systems like Ubuntu Linux.
• Proficient in writing automation scripts or building infrastructure tools using Python/Ruby/Bash/Golang
• Experience in deploying and managing production Python/NodeJS/Golang applications to AWS EC2, ECS or EKS.
• Experience in security hardening of infrastructure, systems and services.
• Proficient in containerised environments such as Docker, Docker Compose, Kubernetes
• Experience in setting up and managing test/staging environments, and CI/CD pipelines.
• Experience in IaC tools such as Terraform or AWS CDK
• Exposure/Experience in setting up or managing Cloudflare, Qualys and other related tools
• Passion for making systems reliable, maintainable, scalable and secure.
• Excellent verbal and written communication skills to address, escalate and express technical ideas clearly
• Bonus points – Hands-on experience with Nginx, Postgres, Postfix, Redis or Mongo systems.