Technical Lead

Company Description

MyOperator is a Business AI Operator, a category-leader that unifies WhatsApp, Calls, and AI-powered chat & voice bots into one intelligent business communication platform. Unlike fragmented communication tools, MyOperator combines automation, intelligence, and workflow integration to help businesses run WhatsApp campaigns, manage calls, deploy AI chatbots, and track performance — all from a single, no-code platform. Trusted by 12,000+ brands including Amazon, Domino's, Apollo, and Razorpay, MyOperator enables faster responses, higher resolution rates, and scalable customer engagement — without fragmented tools or increased headcount.

Role Overview

We are seeking a high-performing Team Leader - Sales to lead and manage a team of sales consultants. This role is responsible for driving team performance, ensuring process adherence, and meeting revenue goals with a strong focus on consultative selling. If you have a strong sales background, leadership experience, and a passion for growing people and revenue together, we’d love to meet you.

Key Responsibilities:

Team Leadership & Management:

• Lead, manage, and coach a team of Business Consultants to consistently achieve monthly revenue and product targets.
• Conduct daily huddles, pipeline reviews, and performance check-ins.
• Monitor adherence to sales processes, CRM hygiene, and SOPs.

Revenue Ownership:

• Own and drive the team's revenue target with a strong focus on IVR and WhatsApp Business API.
• Enable team members to upsell and cross-sell add-on products (SMS, Truecaller, etc.).

Training & Development:

• Work closely with the Sales Enablement team for onboarding and upskilling.
• Conduct mock calls, feedback sessions, and sales coaching regularly.

Qualifications

• 3–5 years of experience in B2B sales, preferably in the SaaS or cloud communication domain.
• Minimum 1 year of experience in a team handling or mentorship role.
• Proven track record of achieving and exceeding individual and team sales targets.
• Strong understanding of consultative selling and solution-based pitching.
• Hands-on experience with CRM tools like Zoho or similar platforms.
• Excellent communication, leadership, and interpersonal skills.
• High ownership mindset with the ability to thrive in a fast-paced, target-driven environment.

Additional Information

• Competitive salary with team and individual performance-based incentives.
• Opportunity to lead a high-impact sales team in a fast-growing SaaS company.
• Structured growth and leadership development path.
• Collaborative work culture and access to experienced mentors.

Responsibilities:

1. Design, develop, and optimize machine vision algorithms.

2. Collaborate with cross-functional teams to understand project requirements and contribute to the development of vision-based applications.

3. Work on image/video processing, feature extraction, object detection, and recognition algorithms.

4. Implement and deploy machine vision solutions for real-world applications.

5. Conduct testing and validation of vision systems to ensure robust performance.

6. Stay updated on the latest advancements in computer vision and DL/ML technologies.

Qualifications:

1. Bachelor's or Master's degree in Computer Science, Electronics Engineering, or a related field.

2. Proven experience of 1-3 years in machine vision domain.

3. Strong programming skills in languages such as Python, etc.

4. Knowledge of image processing libraries and frameworks (OpenCV, SciPy, etc.).

5. Familiarity with hardware integration for vision systems.

6. Excellent problem-solving skills and attention to detail.

7. Good communication and collaboration skills.

Additional Skills (Preferred):

1. Experience with deep learning techniques for computer vision.

2. Knowledge of 3D vision and point cloud processing.

4. Understanding of industrial automation and robotics.

5. Experience working with thermal cameras

6. PLC programming 

Experience: 6 to 10 Years

Must have:

• Experience in leading teams and handling communication among engineers and product managers,and have worked with mobile teams and product teams.
• Experience working on RFC documentation.
• Experience in architecting the software, estimating tasks, breaking down into subtasks, prioritizing tasks as per need, and timely delivery.

Responsibilities:

• Designing and developing mobile-first applications.
• Creating and maintaining clean and clear front-end code and backend APIs for our web and mobile applications.
• Automation and Deployments of builds - Frontend and Backend.
• Application Performance And Error Monitoring and Automation
• Maintaining excellent test coverage for our code base.
• Follow best practices while reviewing pull requests
• Working with our shared services and field teams to identify application bottlenecks and make relevant architectural decisions.
• Working with our front-end application developers to optimize performance across our system.
• Designing administrative tools for our shared services and business development teams
• Constantly optimizing our code bases with an eye for modularity and legibility.
• Writing documentation for our external and internal APIs.

Requirements:

• Strong understanding of RESTful JSON web API design principles.
• Demonstrable experience with NodeJS, Express. JS, PostgreSQL, MongoDB
• Familiarity with popular NodeJS packages (e. g. express, socket-io).
• Must have experience with test driven development(TDD).
• Experience in JavaScript development.
• Experience in backend web development.
• Containerisation experience working with Docker/ Kubernetes/ Docker Swarm
• Familiarity with multiple additional programming languages/stacks.
• Experience with NoSQL databases, ideally MongoDB.
• Experience with RDBMS databases like MySQL/PostgreSQL.
• An excellent understanding of distributed systems and their tradeoffs.
• Excellent documentation skills.
• Ability to clearly articulate technical problems, design and implementation choices to a broad range of stakeholders (e. g. sales team, users, security experts).
• Experience working with web sockets.
• Familiarity with the AWS stack.
• Experience in application security testing.
• Familiarity with client-side JavaScript frameworks and best practices.
• Familiarity with CI/CD Pipeline.
• Contributions to open source communities.

Perks and Benefits

• Work from anywhere
• Competitive salary and bonus program
• Annual company retreats to fantastic places
• Unlimited Vacation Policy
• Great healthcare coverage
• Professional development allowance
• Internet Allowance
• Customised CMMversary rewards on your 1,3,5,7 and 10-year work anniversaries
• Career Enablement – We meld your upskilling initiatives with organization’s strategic planning
• Take your Birthday Off

Responsibilities:

About the Role:

We are looking for passionate and highly motivated Technologist who has delivered rock solid software solutions for industry leading enterprises with lean and agile teams. We are looking for an engineer with a strong technical background, thorough understanding of testing methodologies, a passion for quality, and a desire to make a positive change in our products. 

Roles & Responsibilities

• Work on FieldEZ product development
• Perform requirements analysis, design, coding, unit testing, reviewing and implementation
• Work closely with the manager to prioritize the requirements based on technical dependencies for product development
• Provide mentoring and coaching to junior team members
• Team management and customer management

Skills & Experience

• 5 to 7 years of experience in Information Technology
• Deep understanding and hands on experience in Core Java, J2EE, JavaScript, HTML, Spring, Spring Security, Spring Boot, Microservices, Hibernate, JPA, CSS3, Angular 2+, Jquery, SQL, MySQL, PostgreSQL, Scripting, Stored Procedures, Jenkins, Git
• Experience with REST APIs
• Work on Design patterns, UML Design (Any UML tool is fine), Application and DB clustering.
• Very good understanding of database (MySQL or Oracle), knowledge in query performance optimization
• Knowledge of development lifecycle, standards, approaches, utilities, and environment
• Exposure to responsive / progressive web development would be an added advantage.

Educational Qualification

B.Tech/ B.E or M.Tech/M.E (Computer Science/Information Technology/Electronics & Communication/ Information Science) , MCA from a reputed School and University.

With our industry leading sales performance platform fueled by data science and predictive insights, Aviso empowers enterprises to accelerate their sales, optimize their sales performance and exceed their revenue goals. With a proven track record of building high growth and highly successful technology companies, our team is completely focused on solving complex sales challenges and ensuring customer success.

We have a lot of drive, smarts, and a ton of passion for what we do. The Customer Success Program/implementation Manager role is responsible for the ultimate success of Aviso’s enterprise customers from start-to-finish.

Reporting to the VP of Customer Success, you will be working to ensure that customers are delighted with Aviso solutions. The ideal candidate can understand our customers, their needs, their business processes, and their challenges, and is capable of guiding them through the process to implement and adopt Aviso.

This is the job for you if...

• You’re fanatical about customer success and tenacious at driving long-term customer value.
• You have impressive verbal and written communication skills
• You have strong interpersonal skills with an ability to excel in a team oriented atmosphere
• You have tremendous work ethic with a passion for results
• You have an exceptional level of drive and dedication coupled with a positive attitude
• You have the ability to understand customer requirements and identify business challenges for Aviso to solve

This is what you’ll do...

• Act as a primary point of contact for our enterprise customers and the operational aspects of the projects
• Lead regular status meetings with project team, customers, sponsors, and stakeholders
• Have a strong focus on overall customer success and delivering successful customer outcomes
• Scope out project engagements and formalize this scope in a Statement of Work
• Monitor and manage project financials, scope, and schedule to ensure that project stay on track for assigned customer projects
• Create documentation to meet customers new ways of working and facilitate change management and training initiatives
• Assist in development of methodology and possessing the ability to assess risks in process, people or technology to adjust project plans and address accordingly
• Design and lead implementations leveraging an in ­depth knowledge of Aviso implementation best practices, Aviso API architecture and Aviso integration capabilities
• Identify and develop new opportunities for expansion across the customer’s business and collaborate with the sales team to ensure subscription growth and increased solution footprint.

What we’re really looking for...

• Proven track record of managing programs, projects, deadlines, and scope in SaaS
• Ability to work with the sales team on scoping and sizing for new project proposals and post-sales for existing customers
• Ability to work with the marketing and sales team in assisting with pre-sales activities e.g. demos, best practice sharing
• Exemplary and proactive communication skills (verbal and written)
• Ability to build and maintain lasting customer relationships
• Continuously seeking new ways to improve existing project management processes to strengthen the Aviso delivery methodology
• Ability to work in a fast-paced environment
• Experience with Project Management tools and methodologies
• Strong collaboration and relationship management skills
• Tech oriented and understands market trends, particularly with enterprise software
• Understanding of sales processes and hands on familiarity with salesforce.com
• Demonstrated leadership abilities to lead business discussions with customers, gather requirements and architect the value of our solution and the best practices to implement it
• Experience at Big Five consulting firm as a senior consultant or manager highly desirable
• Bachelors of Science in Computer Science or in Business preferred
• 5+ years of experience in implementation of business applications, including in a Change Management role,with preferably 1 year in a startup.

If you are interested in being a part of something extraordinary, take pride in initiating meaningful relationships with and delighting customers, and like working alongside smart and ambitious people, then this is the role for you.