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• Setting a vision for how technology will be used in the company
• Ensuring that technological resources meet the company's short and long-term needs
• Outlining the goals for research and development
• Creating timelines for the development and deployment of all technological services
• Making executive decisions on behalf of the company's technological requirements
• Setting up of CI/CD pipelines to automate deployments at various stages, dev to staging to production at scale
• Setting up of APMs and integration with Slack to monitor the distributed system’s health in real-time
• Acting as a mentor to team members
• Maintaining a consumer-focused outlook
• Managing technology budgets and time frames
• Staying on top of technology trends and developments

Desired Candidate Profile

• 8-12 years of overall experience
• 5+ years of experience in managing a self-organizing, high growth team
• 3+ years of experience as a developer
• Hands-on experience with MERN Stack
• Hands-on with Vue.js, AWS, and AWS Lambda implementation, Serverless Architecture, Microservices Architecture, MongoDB, MySQL, PHP (Laravel)
• Knowledge of scaling high traffic apps using Heroku/EBS etc.
• DevOps knowledge
• Working knowledge of Data Warehousing and CDP platforms

About Company:

Our client is a Delhi NCR, India headquartered 7+-year-old social/development sector-focused advisory and consulting firm. With a robust team of 100+ ICT4D professionals,they develop IT applications for NGOs, Government functionaries, CSRs, International Funding Organizations, etc. to manage theirprojects and programs in India and abroad. We are a team of young dynamic, development-conscious tech -enablers and problem solvers consisting of a diverse mix of development professionals, technology enthusiasts, software

engineers, and analysts. Our solutions enable organizations to monitor and evaluate their programs for maximum impact and operate seamlessly across everyday operations.

Job Overview:

Dhwani Rural information systems Pvt. Ltd. is looking to hire a Chief Technical Officer, to provide sound technical leadership in all aspects of the business. The CTO would be responsible for all technology systems, processes, software design and development within the company. Our ideal candidate needs to have more than 15 years of

experience building technology solutions to improve business process, increase productivity and efficiency and reduce cost for its customers, vendors, and internal employees. The candidate should have experience in social sector consulting/IT consulting/Government advisory and working with CSRs, Philanthropies or Large NGOs. The CTO must have in depth knowledge of and experience in driving technological innovation and leading product development

projects.

Responsibilities

The CTO will work with a team in the following activities -

• Lead the strategy for technology platforms, partnerships and external relationships

• Formulate a vision for how technology will be utilized within the company

• Streamline the IT Project requirements through a technological approach

• Outline company goals and timelines for research and development

• Develop technical aspects of the company’s strategy for alignment with its business goals

• Help departments use technology profitably and act as a mentor to middle management of the company

• Make executive decisions on behalf of the company’s technological requirements.

• Keep abreast of new trends and best practices in the technology landscape

• Work closely with Dhwani’s senior leadership to define and deliver new products and enhancements

Essential Tech Requirements:

• Broad knowledge of software engineering: languages, frameworks, techniques, and industry trends.

• Experience in designing and managing an effective IT governance framework across the spectrum of IT

service delivery.

• Good understanding of agile methodologies

• In-depth knowledge of web systems architecture, design and development

• Knowledge of software development life cycle. Preferable from CS/IT

• Basic understanding of how a software works (Frontend, Backend, API, Database Schema etc)

• Exposure to different off the shelf solutions (ZOHO, QuickBooks, Greythr, Google Suite, Microsoft Suite,

Zapier, Survey Monkey, IVR, SMS)

• Requirement gathering for software

• Get involved in the entire SDLC (Design, Develop, UAT, Rollout)

Essential Non-Tech Requirements:

• Accountable and ownership taking attitude

• Strong sense of purpose to work in this space (Tech4Good, ICT4D, Social Impact)

• Exceptional team management skills.

• Excellent verbal and written communication.

• Ability to multi-task and juggle various deadlines and domians

• Extensive industry knowledge with an eye towards the future.

• Prior experience of handling multiple projects in different domains at the same time

• Prior experience of managing large tech teams (50-200 engineers) including developers, designers, QAs, Das

and other teams

Qualification

Bachelor’s degree in software, computer science, engineering or any related STEM field. Have worked as a senior

engineering head or CTO in NGOs, Social Impact Consulting Firms CSR, Think Tanks, Research Organizations.

We at AiSensy, are building end-to-end WhatsApp based Marketing Automation, CRM & Customer Support platform for Enterprises & growing SMBs. We’re looking for Software Engineers to join our growing Engineering team & build out the next generation of our platform. The ideal candidate is a hands-on platform builder with experience in designing & developing scalable automation platforms. We’re looking for someone with experience in backend services, databases and cloud technologies. They must be at ease working in an agile environment. This person should embody a passion for continuous improvement and test-driven development.

Responsibilities:

• Understand long-term goals of AiSensy & design extensive softwares
• Prepare blueprints of backend services from the provided product requirements
• Develop software solutions by studying information needs, conferring with users, and studying systems flow, data usage, and work processes.
• Understand data storage requirements
• Document and demonstrate solutions by developing documentation, flowcharts, layouts, diagrams, charts, code comments and clear code.
• Discover critical challenges in flows, edge cases & perform benchmarking
• Follow the software development lifecycle
• Define success criteria for testing & product acceptance
• Ensures the quality & reliability of deliverables
• Prepare and installs solutions by determining and designing system specifications, standards, and programming.
• Improve operations by conducting systems analysis and recommending changes in policies and procedures.
• Provide information by collecting, analysing, and summarising development and service issues.
• Accomplish engineering and organisation mission by completing related results as needed.
• Experience with non-functional requirements, such as reliability and availability, scale, horizontal scalability, etc. over time and make tech stack decisions accordingly.

Work Hours We have flexible working hours with daily 8-9 hours of work, six days a week.

Qualifications / Skills:

• Familiarity with UI/Frontend development using React.js & Redux
• Experience working with service oriented architectures and web-based solutions
• Experience with developing REST APIs & Integrations development using Node.js & MongoDB
• Experience with modelling complex interconnected entities in databases
• Software testing using Jest & Mocha
• Teamwork & Communication skills
• Software development fundamentals
• Experience with working on the AWS technologies - Lambda, SQS, SNS, Eventbridge & API Gateway
• Experience with CI/CD pipelines
• Experience with designing secure distributed systems

Experience:

• 2.5+ years of professional software development experience with designing & developing backend services

We have a unique culture of personal growth, ownership & enthusiasm which helps everyone see the purpose and value in their work as part of the product as a whole.

• Experience in defining new architectures, design all layers of the solution, create architectural blueprints that can be used for final code development.
• Interface with client business/technical teams to understand complex requirements.
• Anticipate on technological evolutions(example use MySQL Lite not MS SQL, use C# not ASP, don't use JSF use Angular).
• Resolve technical issues.
• Bridge between Developers, Project Managers/Leads, and Client, ensuring smooth communication channel.
• Ensure quality of project implementation deployed.
• Provide technical guidance to projects/programs for complex components of a multiple technology suites.
• Ensuring documentation of the complete project architecture.
• Lead actions to determine root cause of problems and drive resolution.
• Participate in cross-functional work groups to assess business needs, develop a systems architecture strategy, and implementation plans.
• Leads work groups that are responsible for software development.
• Ensure that all components of the technical architecture are properly integrated and implemented by the development team.
• Coach the technical team in the development of the technical architecture and help them solve challenging technical problems
• Provide technical support and technical quality control throughout all stages of the project.
• Spearheads the development, implementation and communications of architecture roadmap strategies to ensure that systems are scalable, reliable, secure, supportable, and achieve.
• Identify existing architecture weaknesses and find opportunities for process reengineering and perform cost benefit analysis

• Time Management- Organizes own workload to achieve maximum productivity and completes work in a timely and professional manner. Handles multiple short and long term modules by proper planning while anticipating potential problems and planning for contingencies.
• Identify high-potential team members for next level positions and creating learning and development plans for them.
• Enable strong process in place and reducing dependencies on individual.

Technical Skills and Qualification

• Excellent knowledge of Web technologies, Java, Javascript, Contact center environment.
• Experience of current technologies including Open Source, J2EE (JSP, Servlet, JSP, etc.), web application development, web services (REST/SOAP/XML), Rich Internet Applications, messaging infrastructures and databases.
• Adaptability and willingness to learn new tools and applications.
• Should be comfortable for 40%-60% coding.
• Able to convert requirements into executable code
• 9 to 12 yrs experience
• Qualification: BE/B-Tech /MCA or any equivalent degree

Desirables

• Excellent written and verbal communication skill
• Ability to lead discussions with all levels of the organization and provide balanced information of an idea or communication of an issue regardless of written or verbal
• Demonstrated ability to work collaboratively across project teams.
• Having Analytical and problem-solving
• Ability to translate complex requirements into functional and Technical architecture
• Experience managing the technology aspect of multiple complex projects
• Ability to think ahead and anticipate problems, issues and solutions and Assist team members in complex task
• Willing to take ownership and being accountable.
• Openness, communicates honestly, openly, and consistently.
• Positive Attitude encourages a positive rather than negative viewpoint.
• Integrity maintains the highest standard of personal conduct in performing all duties.
• Should be a good listener.
• Dependable, can be relied upon to get the job done.
• Able to avoid mistakes that could/should be anticipated.
• Should be able sense and grab the opportunities to innovate and improvise.
• Very high competence in presentation skills.
• Negotiator: Excellent negotiation skills which comes handy in hard selling new ideas/ new technical implementations etc.
• Risk Management: Should be able to take calculated risks in trying out new technical implementation avenues
• Able to communicate the org level vision to the team effectively

What you need to have: