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2018N/A

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6-50 employeesN/A

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%3Cp%3EArmada%20Intelligence%20Inc.%20is%20a%20Palo%20Alto%2C%20California%20based%20early%20stage%20company%20building%20a%20novel%20enterprise%20SaaS%20platform%20to%20help%20companies%20to%20reach%20out%20to%20the%20right%20people%20at%20the%20right%20time.%20The%20founding%20team%20consists%20of%20ex-Apple%2C%20Intel%2C%20Stanford%20folks%20who%20have%20spent%20the%20last%20decade%20building%20SaaS%20systems%20at%20scale.%3Cbr%20%2F%3E%3Cbr%20%2F%3E%3Cspan%20style%3D%22text-decoration%3A%20underline%3B%22%3E%3Ca%20href%3D%22https%3A%2F%2Fangel.co%2Farmada-4%22%20target%3D%22_blank%22%20rel%3D%22noopener%22%3EArmada%20on%20Angellist%3C%2Fa%3E%3C%2Fspan%3E%3C%2Fp%3E
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Jobs at Armada Intelligence Inc

Customer Success Manager

Founded 2018
Products and services{{j_company_types[1 - 1]}}
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Location icon
Ahmedabad
Experience icon
2 - 4 years
Salary icon
Best in industry{{renderSalaryString({min: 300000, max: 500000, duration: "undefined", currency: "INR", equity: false})}}

YOU : * Have startup (all-hands-on-deck) attitude; prior experience in startup, tech startup preferred * Have at least a year of experience in the customer-facing role; customer success, account management, or customer support experience is a plus * Are excellent writer and communicator with strong presentation skills both via phone and email * Are able to learn new concepts and processes quickly * Are willing to relocate to Ahmedabad, Gujarat YOU PROBABLY HAVE: * Ability to proactively identify and solve any issues that could affect customer satisfaction or retention * Used analytics/CRM tools like Intercom, Mixpanel, Piwik * Strong analytical skills to capture insights on how the customer is interacting with the platform * Excellent English skills, both written and spoken * Knack of speaking and communicating with people YOU WILL: * Take ownership of customer accounts and manage their onboarding, success, and retention; assist with renewals processes when necessary * Provide support to new and existing Armada customers * Coach customers on new uses and best practices for Armada to drive adoption and retention * Provide timely and thoughtful responses to client questions and requests * Communicate with engineering and product teams to make the system efficient

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Frontend Developer

Founded 2018
Products and services{{j_company_types[1 - 1]}}
{{j_company_sizes[2 - 1]}} employees
{{j_company_stages[2 - 1]}}
{{rendered_skills_map[skill] || skill}}
Location icon
Ahmedabad
Experience icon
2 - 5 years
Salary icon
Best in industry{{renderSalaryString({min: 400000, max: 700000, duration: "undefined", currency: "INR", equity: false})}}

Our stack: * Frontend - Angular 2.0+, Bootstrap 4, Ionic 3+ * Backend - Node, Express, Python, Mongo (DB), Firebase Suite (DB and Hosting), Heroku, Google Cloud, AWS (Infra) You: * Are passionate about understanding how our users think, what their problems are, and building engaging user experiences that solve those problems. * Are an engineer with a sense of aesthetics: you have strong technical skills and can build a beautiful interface. * Have a strong bias towards getting it done; you choose completion over perfection. You get a buzz out of getting things shipped. * Are an excellent communicator, both written and verbal. You are clear and concise in your writing, but know when it is best to hop on a call. * Love learning from and teaching others. * Willing to relocate to Ahmedabad, Gujarat. You probably have: * Years of experience building SPAs and using a JS framework (Vue, React, Angular, etc.), but you don’t need a framework to be a JavaScript ninja. * Deep knowledge of CSS, semantic HTML, and Git. * Experience building from mockups using modern CSS approaches and frameworks e.g Bootstrap, Tailwind, Semantic UI. * Experience using a type system like Flow or TypeScript. * An appreciation for writing unit and integration tests. * Bonus - experience configuring build systems. You will: * Prioritize, build, design, and ship new features. * Participate in product direction + design. * Help develop internal engineering processes as the team grows.

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Tanmay Desai
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