Customer Success Manager

Skills Requirement: Skills:

. Prior work experience in application security is mandatory.

Should have solid experience in Penetration testing.

Candidates should be familiar with Azure WAF.

Candidates must have excellent verbal and written communication skills.

Candidates should be familiar with waterfall and agile development processes and have experience integrating secure development practices into both models.

6. Familiarity with a variety of development and testing tools

7. Candidates must be able to explain all vulnerabilities and weaknesses in the OWASP Top 10, WASC TCv2, and CWE 25 to any audience and discuss effective defensive techniques.

8. Familiarity with industry standards and regulations including PCI, FFIEC, SOX, and ISO27001 is desired.

9. linux Experienced in tools like Snyk, Tenable WAS, Invicti, Burp suite, Postman, kali

10. Experience in conducting Threat Modelling using STRIDE, PASTA etc

Requirements:

- Proficiency in Java fundamentals and coding.

- Proficiency in front-end technologies such as Angular and React.

- Experience with backend frameworks like Spring Boot (mandatory).

- Previous experience as a Java Full Stack trainer.

- Excellent communication skills.

- Ability to work independently and remotely (for candidates outside Kochi, Kerala).

- Willingness to work onsite in our office (for Kochi residents).

Preferred Qualifications:

- Certification in Java.

- Experience with Agile methodologies.

1.Provide post-sale support to clients by guiding them through payment schedules, cost breakdowns, and ensuring a smooth transition after the purchase of property/.

2. Manage communication between clients and internal teams to resolve issues related to payments, contracts, and delivery.

3. Serve as the primary point of contact for clients, ensuring they receive timely updates on payment due dates and outstanding balances.

4. Address and resolve client concern promptly, ensuring high levels of customer satisfaction and retention.

5.Maintain accurate and up-to-date records of payments, invoices, and financial transactions.

6.Assist clients in understanding the terms of their contracts and coordinate with the finance team for accurate billing and invoicing.

7.Develop educational materials to explain complex processes such as payment terms, contract terms, or maintenance schedules.

8. Establish and nurture long-term relationships with clients through regular communication, proactive outreach, and personalized attention.

9.Handling flat modification after coordination between Client and Company 

Candidate must have hands on experience into the core HR department.

He must be ready to work in US shifts from Mon-Fri from 7 PM till 4 AM.

IT/Staffing/Healthcare staffing experience is plus but accept all.

• Design appropriate test strategy and test cases
• Timely delivery of software projects, support incident fixes
• Effective communication of requirements, issues, reports on regular basis
• Proven experience in manual testing
• Solid understanding of QA processes, approaches, methodologies and software development life cycle, and ability to apply the knowledge in daily operations
• Experience specifying, establishing, and managing test environments and test data for Manual testing projects
• Ability to document and troubleshoot errors
• Experience in delivering software using Agile methods
• Expertise in using Jira
• Ability to analyze & maintain existing solutions
• Knowledge or experience in Selenium, Java, BDD Test Design

JD-

MySQL - DBA L3 Support

# 7 -10  years of experience in MySQL, handled multiple versions & flavors of MySQL servers both for standalone & enterprise version, Data center and VM/Cloud setup.

# Strong database Configuration and troubleshooting / problem solving skills.

# Strong knowledge of database backup and recovery concepts and practices.

# Enabling disabling scheduled Jobs on MySQL Server

# Work with Dev and DevOps engineers to ensure that all needed data is gathered and provided to them for any performance issues

# Experience in managing both on-prem DB as well as VM / cloud based DBs

# Maintenance of backups (perform backups, monitor backup, report obsolete backups)

# Maintenance of user access (creating user accounts, dropping user accounts, granting privileges)

# Maintenance of log and trace files (remove, initialize, archive them)

# Knowledge on SQL scripts

# Managing Database administration includes Daily health checks, Database tuning, Query optimization & Backup & Replication

# Experience in alert configurations using existing alerting tools or scripts

Job description:

Passion for building and delivering great software with a strong sense of ownership.

• Minimum of two years of experience in building web applications using ASP.NET MVC and .NET platform in general.
• Should have strong UI development skills using HTML, CSS/JavaScript frameworks.-

     Good understanding of IIS configuration

• Strong experience with Build and Release, Agile processes and Estimation/Planning-
  
  Exposure to New Relic or similar tools to optimize web application performance
  Strong expertise in SQL programming, with experience of writing & optimizing queries that access/process millions of records-
  Experience of architecting and designing web applications and servicesTeam TA,LeadSquared (ref:hirist.com)