Customer Success Manager

Viha Technosoft - building tech products that matter to people

At Viha Technosoft, we’re a happy family of 50+ young and experienced talents. We work in Media and Entertainment (M&E)t, Healthcare, and Payments domains.

We’re looking for a competent individual to help develop a scalable backend system for our project Cast India.With Cast India, We’re out to revolutionize the way people onboard, train, and get opportunity in M&E domain.

• Must-Have Skills

  • Strong knowledge of any PHP web framework Codeigniter, Laravel, CakePHP, Yii, Symfony, etc along with strength in OOPS
  • Understanding of MVC design patterns
  • Working experience with any Payment Gateways is desirable. Experience with REST-based API Development is a must
  • Experience with front-end technologies, such as JavaScript, HTML5, and CSS frameworks along with Angular 6+ and ReactJS
  • Confident with Mysql database, framing complex queries for optimum performance
  • Good knowledge of Javascript, Json, Jquery, Ajax

  Additional Skills

  • Hands-on experience working on Microservices development
  • Integration of multiple data sources and databases into one system

  Build and hosting experience

  • Must have a strong DevOps experience
  • Exhibited CI/CD experience with Jenkins tools and plugins.
  • Strong experience in auto-deployment, deployment testing, and overall automated pipeline management.
  • Good to have knowledge of Cpanel, FileZilla, Docker, and Kubernetes
  • Must have a strong experience with source control tools like GitHub

  Testing

  • Must have strong advanced Unit testing experience and Agile experience
  • Must have strong working experience in agile
  • Must have participated in SCRUM and must be well aware of the scrum ceremonies
  • Must be able to self-manage the pipeline and should be well prepared to meet challenging timelines

  MySQL competency

  • Must be able to write complex queries
  • Understanding and implementation level knowledge of key joins, constraints, and triggers
  • Able to analyze the query and perform query optimization
  • Independently handle the Table DDL and DML statements as part of the development
  • Ability to create ER diagrams and data mapping diagrams and document data entity chang

Sell BETSOL products and services using the power of words. • Write content that will be included in marketing, public relations, and advertising material. • Write engaging headlines and concise product descriptions. • Create conversion-oriented content that turns visitors into customers. • Collaborate with product managers and product owners to build a complete understanding of BETSOL’s products and services. • Research the technology and solutions that our competitors offer. • Responsible for gaining in-depth understanding of backup industry's terms and trends. • Ability to understand technical terms and speak to B2B audiences about complex topics. • Brainstorm visual and content ideas with other members of the Marketing team. • Leverage brand strategies, unique voices of BETSOL and its various products to maintain identifiable voices while also producing creative and innovative campaigns. Required Skills • 1-3 years of content marketing in a web-based marketing environment. • Familiarity with web content marketing best practices. • Excellent verbal and written communication skills including an ability to work in a team environment. • Ability to share a portfolio of relevant works. Preferred Skills • Experience marketing for a technology company. • A strong “technical IQ” to match creative aspirations. • Experience working in backup and recovery industry.

Opportunity

Create creative interactions for our app products and their marketing channels. As a Motion Designer, you are detail-oriented and understand how form influences function, can weave motion into interaction design, and simplify complexity. It’s your job to apply your passion for animation to simplify complex interactions and solve challenging design problems.

What you will do:

• Design and create enticing motion graphics for video deliverables (corporate videos, explainer videos, websites, marketing demos, etc.)
• Prepare storyboard for motion graphic project.
• Assist in selecting audio, video, colors, animation, etc for graphic design.
• Edit raw video footage and add effects/elements to enhance motion graphics.
• Research and analyse best design techniques and solutions to create motion graphics.
• Maintain up-to-date knowledge about the latest graphic design techniques.
• Ensure compliance with company guidelines and design standards.

Experience Range: 

Proven 3-4  years of work experience as a Motion Designer. Must have worked on digital marketing creatives. Having worked in the app product space is a huge plus. 

Technical Expertise:

• Portfolio of work demonstrating command of Motion Design.
• Well organized, responsible and dedicated, with the ability to work on multiple projects and deliver refined output in a short time.
• Self-learning, able to learn new tools quickly and work in a fast evolving environment.
• Proficient in Adobe Illustrator, After effects, Premiere and Animate.
• BS/MS in Motion Design/ Visual Design/ Graphic Design is a plus.
• Experience with 3D graphics and animations is a plus.

Are you curious, motivated, and forward-thinking? At FIS you’ll have the opportunity to work on some of the most challenging and relevant issues in financial services and technology. Our talented people empower us, and we believe in being part of a team that is open, collaborative, entrepreneurial, passionate and above all fun. 

About the team 

In today’s highly competitive private equity market, firms must not only deliver superior returns, but also respond to more stringent reporting requirements and increasing demands for information – both from within and outside their organization. Throughout the industry there is mounting pressure on organizations to do more, requiring a clear technology strategy that not only addresses the demands of today, but also enables the growth and performance of tomorrow. 

What you will be doing 

This position would be part of CORE product development team to work on:

• Development of new modules & functionality.
• Fixing of the production bugs for existing clients.
• Contribute in team meetings to provide suggestions or raise concerns where necessary
• Participate actively in Agile SCRUM & play the role that SCRUM team demands
• Participate in technology discussions to perform POC’s & help in scaling the application
• Provide technical guidance to other team members.

What you bring: 

Knowledge / Experience

• 3-5 Years of hands-on experience on Java with knowledge of Garbage Collector, JMS, Event Based programming, Collections, Java Streams, Spring Dependency Injection Framework.
• Experience in Angular 2+.
• Experience working with Spring and Hibernate frameworks.
• Working knowledge on application Servers (WildFly)
• Strong experience in REST Web Services.
• Good knowledge in writing DB queries (Oracle, SQL Server)
• Experience working in Unix/Linux environment and proven knowledge of scripting languages
• Exposure to MQ / AMQ messaging system.
• Sound knowledge of Design Patterns

Skills

• Desired to have knowledge of JMX
• Agile – SCRUM or XP or TDD methodology preferred.

Qualifications

• Bachelor’s degree in Computer Science or equivalent

Competencies

• Fluent in English
• Excellent communicator – ability to discuss technical solutions to internal and external parties and adapt depending on the technical or business focus of the discussion
• Attention to detail – track record of authoring high quality documentation
• Organized approach – manage and adapt priorities according to client and internal requirements
• Self-starter but team mindset - work autonomously and as part of a global team

What we offer you

• A multifaceted job with a high degree of responsibility and a broad spectrum of opportunities
• A broad range of professional education and personal development possibilities – FIS is your final career step!
• A competitive salary and benefits
• A variety of career development tools, resources and opportunities

With a 50-year history rooted in the financial services industry, FIS™ is the world's largest global provider dedicated to financial technology solutions.  We champion clients from banking to capital markets, retail to corporate and everything touched by financial services. Headquartered in Jacksonville, Florida, our 53,000 worldwide employees help serve more than 20,000 clients in over 130 countries. Our technology powers billions of transactions annually that move over $9 trillion around the globe.  FIS is a Fortune 500 company and is a member of Standard & Poor’s 500® Index.

FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the https://www.fisglobal.com/-/media/fisglobal/files/policies/privacy/online-privacy-notice/english.pdf?la=en">FIS Online Privacy Notice.

Role & Responsibilities

We are a workplace thriving on young energy, on mentorship, craziness, drive and commitment to making a difference. This is what we could open for you!

We are looking for an experienced and accomplished Frontend Developer (ReactJS). The role will suit a natural problem solver. The core role will be in a technical leadership capacity.

Primary Responsibilities

• Meeting with the development team to discuss user interface ideas and applications.
• Reviewing application requirements and interface designs.
• Identifying web-based user interactions.
• Developing and implementing highly-responsive user interface components using React concepts.
• Troubleshooting interface software and debugging application codes.
• Developing and implementing front-end architecture to support user interface concepts.
• Monitoring and improving front-end performance.
• Documenting application changes and developing updates.

Ideal Candidate:

• In-depth knowledge of JavaScript, CSS, HTML and front-end languages.
• Must have minimum 1.5 years of experience in React JS.
• Knowledge in Web services, Web API, REST services, HTML, CSS3
• Knowledge of REACT tools including React.js, Webpack, Enzyme, Redux, and Flux.
• Excellent problem-solving ability and desire to learn new technologies and platforms.
• Experience with user interface design.
• Experience with browser-based debugging and performance testing software.
• Design, build, and maintain efficient, reusable, and reliable codes by setting expectations and features priorities throughout development life cycle
• Good teamwork.
• Excellent troubleshooting skills.
• Good project management skills.
• Flexible in his/her technical approach with a willingness to try new, creative technical solutions.

Working Mode: Only Office 

Job Location : Bangalore

Interview Process

First Round – Telephonic Discussion

Second Round – Zoom Call