Customer Success Manager

Role Overview:

Zolvit is looking for a highly skilled and self-driven Lead Machine Learning Engineer / Lead Data Scientist to lead the design and development of scalable, production-grade ML systems. This role is ideal for someone who thrives on solving complex problems using data, is deeply passionate about machine learning, and has a strong understanding of both classical techniques and modern AI systems like Large Language Models (LLMs).

You will work closely with engineering, product, and business teams to identify impactful ML use cases, build data pipelines, design training workflows, and ensure the deployment of robust, high-performance models at scale.

Key Responsibilities:

● Design and implement scalable ML systems, from experimentation to deployment.

● Build and maintain end-to-end data pipelines for data ingestion, preprocessing, feature engineering, and monitoring.

● Lead the development and deployment of ML models across a variety of use cases — including classical ML and LLM-based applications like summarization, classification, document understanding, and more.

● Define model training and evaluation pipelines, ensuring reproducibility and performance tracking.

● Apply statistical methods to interpret data, validate assumptions, and inform modeling decisions.

● Collaborate cross-functionally with engineers, data analysts, and product managers to solve high-impact business problems using ML.

● Ensure proper MLOps practices are in place for model versioning, monitoring, retraining, and performance management.

● Keep up-to-date with the latest advancements in AI/ML, and actively evaluate and incorporate LLM capabilities and frameworks into solutions.

● Mentor junior ML engineers and data scientists, and help scale the ML function across the organization.

Required Qualifications:

● 7+ years of hands-on experience in ML/AI, building real-world ML systems at scale.

● Proven experience with classical ML algorithms (e.g., regression, classification,

clustering, ensemble models).

● Deep expertise in modern LLM frameworks (e.g., OpenAI, HuggingFace, LangChain)

and their integration into production workflows.

● Strong experience with Python, and frameworks such as Scikit-learn, TensorFlow,

PyTorch, or equivalent.

● Solid background in statistics and the ability to apply statistical thinking to real-world

problems.

● Experience with data engineering tools and platforms (e.g., Spark, Airflow, SQL,

Pandas, AWS Glue, etc.).

● Familiarity with cloud services (AWS preferred) and containerization tools (Docker,

Kubernetes) is a plus.

● Strong communication and leadership skills, with experience mentoring and guiding

junior team members.

● Self-starter attitude with a bias for action and ability to thrive in fast-paced environments.

● Master’s degree in Machine Learning, Artificial Intelligence, Statistics, or a related

field is preferred.

Preferred Qualifications:

● Experience deploying ML systems in microservices or event-driven architectures.

● Hands-on experience with vector databases, embeddings, and retrieval-augmented

generation (RAG) systems.

● Understanding of Responsible AI principles and practices.

Why Join Us?

● Lead the ML charter in a mission-driven company solving real-world challenges.

● Work on cutting-edge LLM use cases and platformize ML capabilities for scale.

● Collaborate with a passionate and technically strong team in a high-impact environment.

● Competitive compensation, flexible working model, and ample growth opportunities.

🧾 Job Description – Technical Writer

Position Title: Technical Writer

 Department: Business Solution Group

 Reports To: BSG Head

 Location: Onsite (Mumbai)

 Employment Type: Full-time

Role Summary

We are looking for a detail-oriented Technical Writer who will be responsible for creating, curating, and maintaining high-quality technical documentation for our products, APIs, integrations, and deployment guides. The ideal candidate will collaborate with engineering, product, QA, and customer support teams to translate complex technical concepts into user-friendly content for internal and external stakeholders.

Key Responsibilities

●    Create and maintain detailed technical documentation including:

○    API guides (Swagger/OpenAPI)

○    Product manuals

○    Integration documents

○    Deployment & configuration guides

○    Architecture diagrams and functional flows

●    Collaborate with engineering and product teams to understand features, flows, and business logic

●    Coordinate with SMEs (developers, QA, infra) to extract technical insights

●    Own version control of documents for each release or sprint

●    Maintain documentation repository (e.g., Confluence, GitHub, Notion)

●    Ensure all customer-facing documents are reviewed and approved before release

●    Translate engineering JIRA tickets and release notes into readable, structured release documentation

●    Align documentation structure with ISO/Infosec and compliance audit requirements

●    Proofread and review documents for grammar, formatting, and consistency

●    Create templates and documentation standards to be followed across teams

Required Skills & Qualifications

●    3–5 years of experience as a Technical Writer, preferably in software, fintech, or BFSI

●    Strong command of English language (grammar, structure, clarity)

●    Experience in creating API documentation (Swagger/OpenAPI/Postman)

●    Proficiency in documentation tools like MS Word, Confluence, Markdown, Google Docs, etc.

●    Basic understanding of software development life cycle (SDLC) and Agile

●    Ability to read/understand code snippets and translate technical details clearly

●    Ability to handle multiple priorities

●    Familiarity with versioning tools (Git), JIRA, and RESTful APIs

●    Bachelor’s degree in English, Technical Communication, Engineering, or related field

Nice to Have

●    Experience in documenting cloud-based SaaS systems

●    Exposure to fintech/banking APIs and workflows

●    Knowledge of JSON, YAML, and Postman collections

●    Working knowledge of video-based documentation or walkthroughs

🚀 Hiring: E-Commerce Executive (Senior/Junior)

📍 Location: Chandigarh | 🕒 Experience: 3–5 Years | 💼 Full-time, Permanent

We’re looking for an enthusiastic E-Commerce Executive to manage and scale our online sales across leading e-commerce marketplaces like Amazon, Flipkart, FirstCry, BigBasket, Grofers, Nykaa, Purplle, Myntra and more.

🔍 Key Responsibilities

• Manage online sales operations across multiple e-commerce portals.
• Handle cataloguing, listings (A+, variations), order processing and account health.
• Develop strategies for sales growth, visibility, combos & discount planning.
• Coordinate with logistics & warehouses for smooth stock availability.
• Work closely with category managers & marketplace agencies for product visibility.
• Analyze data to forecast demand and avoid stockouts.
• Drive 360° operational efficiency from listings to dispatch.

🎯 Requirements

• Graduate/Postgraduate (any discipline).
• 3–5 years of experience in e-commerce sales management.
• Strong knowledge of cataloguing, account health & portal operations.
• Excellent communication & problem-solving skills.

🌟 Perks & Benefits

• Paid time off & sick leave
• Leave encashment
• Provident Fund
• Fixed Day Shift (Work From Office – Chandigarh)

We are looking for a Node.js Developer responsible for managing the interchange of data between the server and the users. Your primary focus will be the development of all server-side logic, definition and maintenance of the central database, and ensuring high performance and responsiveness to requests from the front-end. You will also be responsible for integrating the front-end elements built by your co-workers into the application. Therefore, a basic understanding of front-end technologies is necessary as well.

Location:- Indore

Role:- Node Js 

Experience:- 1 to 3 Year

Responsibilities:-

• Integration of user-facing elements developed by front-end developers with server side logic
• Writing reusable, testable, and efficient code
• Design and implementation of low-latency, high-availability, and performant applications
• Implementation of security and data protection
• Integration of data storage solutions {may include databases, key-value stores, blob stores, etc.}

• Strong proficiency with JavaScript {or CoffeeScript depending on your technology stack}
• Knowledge of Node.js and frameworks available for it {such as Express, StrongLoop, etc depending on your technology stack}
• Understanding the nature of asynchronous programming and its quirks and workarounds
• Basic understanding of front-end technologies, such as HTML5, and CSS3
• Understanding fundamental design principles behind a scalable application
• Creating database schemas that represent and support business processes
• Implementing automated testing platforms and unit tests

Bluetick Softech Private Limited 

Location :- First floor samachar bhawan behind Dainik bhaskar Office Press complex AB road, Indore