Customer Success Manager

🌍 Now Hiring: Veeva CRM Tester | EU/APAC Rollout 🚀

Medical Devices – Diabetic Care | Remote | Contract

Help bring life-changing diabetic care tech to EU + APAC 🌏

A US leader in diabetic care medical devices is expanding into Europe & Asia-Pacific. We need a Veeva CRM Tester to own quality, compliance, and flawless adoption as we go live across new countries.This is for you if: you’ve shipped Veeva CRM in 3+ countries and know EFPIA ≠ GDPR ≠ 21 CFR Part 11 by heart 🧠⚖️

🎯 What You’ll Own:

✅ End-to-end Veeva CRM testing — Functional, Regression, UAT, Mobile + Offline iPad

✅ Core Modules: Accounts, Call Reporting, Cycle Plans, Territory, Samples, Approved Email, CLM, MyInsights

✅ Localization + Compliance: Test language packs, consent flows, EFPIA/MedTech Europe, APAC HCP rules

✅ Integrations: Veeva Network, MDM, SAP, Marketing Automation, Data Warehouses

✅ 3x/Year Release Testing + Data Migration Validation for go-lives

✅ GxP/CSV Documentation for FDA 21 CFR Part 11, EU MDR, GDPR audits 🧪

Tech Stack You’ll Touch:

Veeva CRM on Salesforce | JIRA/Azure DevOps | Selenium/Provar/Tosca | Veeva Vault | iPad + Browser ✅ Must-Haves:

🔹 5–8 Yrs QA | 3+ Yrs Veeva CRM Testing

🔹 Multi-country EU/APAC rollout experience

🔹 Deep grasp of HCP engagement, sample compliance, multichannel planning

🔹 Strong knowledge: GDPR, EU MDR, GxP, 21 CFR Part 11

🔹 Can overlap US hours for global standups 🌟 Nice-to-Haves:

⭐ Veeva CRM Admin/Align/Vault Certifications

⭐ Veeva Vault CRM migration experience

⭐ Medical devices/diabetes care domain

⭐ Provar automation for Veeva/Salesforce 

📍 Location: Remote — EU or APAC preferred

📝 Type: Contract

Role Overview

We are looking for a Digital Marketing Executive to support our paid ads, social media, and content initiatives. The candidate should understand core digital marketing concepts and be comfortable working in a fast-paced, client-focused environment.

Key Responsibilities

a) Assist in planning and executing digital marketing campaigns across Google Ads and Meta Ads.

b) Monitor campaign performance, optimize basic parameters, and support lead-generation efforts.

3) Contribute to social media planning, posting, and engagement strategies.

4) Provide basic SEO insights to guide content and website improvements.

5) Assist in creating ad copies, captions, and creative ideas.

Required Skills & Experience

a) Up to 1 year of hands-on experience in digital marketing (agency experience preferred).

b) Basic working knowledge of Google Ads & Meta Ads.

c) Good to Excellent written and verbal communication skills.

d) Creativity, attention to detail, and ability to multitask

.Overall 5+ years of experience in application development using Java with creating and deploying microservices using the Spring Boot framework







• Strong experience in Maven.







• Good experience in unit(Junit) and integration testing.







• Experience in Microservices is a must.







Experience in designing and developing REST based services / Microservice development.







• Candidate should have good communication skills (written and verbal)







Excellent analytical and problem solving skills







Any one of these database Mongo, Maria, RMQ, Postgres, or other NoSQL servers







• Experience in AWS and CI/CD







5+ Years







Design, develop, and maintain robust, scalable, and secure backend services and APIs.







• Collaborate with frontend developers to integrate user-facing elements with server-side logic.







Write clean, efficient, and maintainable code following best practices and coding standards.







• Optimize performance and ensure high availability of backend services.







• Implement security measures to protect sensitive data and prevent vulnerabilities.







Design and manage databases, ensuring data integrity and efficient query performance.







Debug, troubleshoot, and resolve issues in production and development environments.







• Conduct code reviews and provide constructive feedback to team members.







Stay up-to-date with emerging backend technologies, frameworks, and best practices.







• Participate in Agile/Scrum ceremonies and contribute to sprint planning and estimations.

This is a full-time on-site role for a Business Development Manager responsible for identifying potential clients, building relationships, and closing deals in Mumbai. The Business Development Manager will generate leads, drive sales growth, and build relationships with prospective clients to achieve company targets. They will collaborate with the marketing team and provide strategic sales and marketing inputs to improve sales performance.

Qualifications

• Excellent verbal and written communication skills
• Strong problem-solving and decision-making skills
• Demonstrated experience in building relationships with key stakeholders and closing sales deals
• Understanding of market trends and competition
• Good organizational and time management skills
• Experience in the cloud-based and/or data protection industry is preferred
• Bachelor's degree in Business, Marketing, or related fields
• Proficient in MS Office and CRM software

• Design, implementation, and deployment of successful LOS/LMS system features and services in support of our lending operations and the businesses they support
• Resolve bugs in the software features and deliver them on time with high quality
• Participate in the definition of secure, scalable, and low-latency services and efficient physical processes
• Work with cross-functional teams delivering on demanding projects
• Functionally decompose complex problems into simple, straight-forward solutions
• Understand system inter-dependencies and limitations

• Strategy Leadership – Creates the Enterprise level technical vision, sets the direction and objectives, then motivates and guides others to take actions that support the vision. Works on highly complex projects that require in-depth knowledge across multiple specialized architecture domains.
• Reference IT Architecture- Leads the development of reference technology architecture by collaborating with digital, apps, infrastructure, and security groups.
• Business Capability Model-Expert in business architecture and leads mapping of business capabilities and developing long term plans using a business capability model
• Innovation– Develop and apply knowledge and skills in specific areas of expertise such as Enterprise Mobility, Cloud, Big Data, Analytics, Digital Business, and related topics across Enterprise Architecture, IT, and business domains.  Apply knowledge and creativity to employ technology to drive business success. Run innovation pilots with emerging technologies.
• Application Portfolio Management – Lead application portfolio management across global company application portfolio and identify opportunities to retire, reinvest, upgrade and migrate applications to the cloud.
• Develops others: Acts as a leader and advocate of IT Architecture, including coaching and training staff.
• Continuous Improvement – provides a continually improving set of software and systems engineering practices that minimize development friction, enhance the effectiveness of the architecture and contribute to increasing the velocity of delivering industry-leading, quality, technology solutions. Performs complex cost/benefit analysis when researching future state capabilities. Ensures enterprise solutions are scalable and adaptable according to changing business needs. Promotes a continuous delivery pipeline and rallies the organization around a common technical vision. Advises on best practices (architecture, implementation, etc.).
• Communications - demonstrate excellent interpersonal, written, presentation, leadership, collaboration, facilitation, and negotiation skills and the ability to interact with all levels of internal and external stakeholders. Highly collaborative and able to communicate the value of the enterprise architecture to the organization. Reviews existing enterprise architecture or business processes and establish metrics for improvements, as well as the support of all architectural disciplines under their direction. Strong customer service, networking, and teaming skills. Demonstrated ability to work effectively in a team environment and interact with all levels of internal and external personnel.

• Bachelor’s degree in Computer Science, MIS, related field, or equivalent experience
• Experience working with solutions delivery teams using Agile/Scrum or similar methodologies
• Experience with enterprise systems, like eCommerce, Digital Marketing, CRM, ERP, Field Services Management, Supply Chain solutions, HR systems
• Exceptional written, verbal & presentation skills
• Exceptional interpersonal skills including collaboration, facilitation, and influencing
• 5+ years of experience partnering with business managers to develop enterprise-level technical strategies and architectures to support their objectives
• 5+ years of experience in at least three of the following disciplines – Solution architecture, infrastructure architecture, application architecture, data architecture, business architecture
• 10+ years of experience in a midsize or large corporation supporting multiple lines of business with a global presence
• 12+ years of experience in architecture, design, or development of enterprise solutions

• Advanced degree in business, computer science, computer engineering, electrical engineering, system analysis, or related field of study
• 5+ years of experience in SAP
• 5+ years of experience in Salesforce
• 5+ years of experience in Azure
• Knowledge of TOGAF and Zachman
• Ability to develop a business case with strategic and financial justifications
• Understanding of security-related regulatory requirements, such as NIST, PCI, HIPAA compliance
• Strong leadership, analytical and technical skills, experience leading multiple, complex work streams concurrently with demonstrated expertise as a technical lead on large-scale projects
• Knowledge of business process engineering principles and processes, modeling techniques (UML, Domain-Driven Design, Domain Models, Enterprise Architecture design patterns, system integration, performance testing), operating models, financial models, cost-benefit analysis, information security, and risk management