Civil Engineering Jobs in Mumbai
at yardi prabhu consultants and valuers pvt ltdat yardi prabhu consultants and valuers pvt ltd
at Whataportrait.comat Whataportrait.com
We are looking to hire for Client Servicing Associate for our e-commerce business, who resides in Mumbai preferably western suburbs. This is an email / chat oriented profile (No calls involved) with office hours 10.30 am to 7 pm. This is a mix of Client-servicing, Operations and sales. Prior experience in these fields though preferred, is not mandatory. Freshers with excellent written english are welcome to apply. Job Description: - Develop and maintain existing client relationships in person via chat and email only - Professionally and effectively employ sales skills to achieve targeted sales - Effectively communicate with overseas clients to gain commitment to purchase - Identify, develop and maintain relations with potential clients to drive billed revenue for attaining set revenue targets - Liaise with vendors and contracted artists to accomplish projects assigned in timely manner - Ensure Quality control / proofing for every accomplished project before sending them over to customers for approval - Respond to customer inquiries via email in an efficient and effective manner - Must have knowledge of Sales management / tracking / monitoring / reporting / Inquiry Handling - Customer Feedback Collecting Reviews from customers Desired Candidate Profile / Skills: - Excellent written communication skills. - Should not make grammatical errors. - Great communication Skills - Customer orientation and Problem Solver - Strong organizational & time-management skills - Ability to do multi-tasking About Us WhataPortrait.com was created for and by art enthusiasts. Our team is comprised of a network of artists all over the world, in areas such as the U.S., India, Philippines, and China. All of our artists are professional and hand-picked for their ability to deliver world-leading quality straight to you. We specialize in transforming your favorite photos into masterpieces. Each and every artwork is 100% handmade and custom. You are guaranteed to receive high quality at a great price every time! Our Mission: "To bring art to everyone’s life and to keep the tradition of handmade art alive!"
• Community Management • Work closely with Brand and Digital Managers - marketing to develop, own and execute community strategy • Assist with editorial calendars, drive the ideas and concepts of engagement, and set the overall tone and direction of the community • Manage, publish content and monitor the customer relationship, community, and conversation on Facebook, Twitter, Pinterest, Instagram, Vine, Tumblr, SnapChat, Google+, Blogs, owned/on-site communities…. and more • Assist with seasonal and perennial moderation of user generated content • Listen and moderate brand mentions and sentiment across public and owned communities and conversations • Work closely with the Corporate Customer Relations Team to resolve customer service issues • Escalate issues which need attention across internal departments • Write copy consistent with the Brand voice to be used on all channels, solicit assistance from Brand copywriters as needed • Work closely with Graphic Designer on social specific imagery for various messaging and seasonal needs • Communicate content schedule each week to cross functional partners • Ensure proper tagging and tracking of all links with analytics tools • Partner with team to build authentic relationships with influencers and bloggers • Collaborate with the cross-functional teams to integrate brand into other marketing channel • Work closely with Analytics department on weekly, monthly, quarterly reporting to analyze trends, sales,traffic and growth • Research and monitor competitors presence in the social space and compile weekly reporting on most engaging content • Measure and report on business impact and customer sentiment for each social promotion and event • Communicate weekly with internal business partners on the status of social media initiatives • Provide regular qualitative and quantitative reporting on community feedback, broader conversation, and brand sentiment. • Maintain listening tools and monitoring/analytics software