QUALITY ASSURANCE EXECUTIVE

Job Summary:

We are looking for a proactive and detail-oriented QA Analyst who will also handle customer support responsibilities. This hybrid role is ideal for someone who enjoys both technical quality assurance and interacting with customers to resolve queries effectively. Preference will be given to female candidates who can contribute positively to team diversity.

Key Responsibilities:

🔍 Quality Assurance (QA):

• Review and analyze product specifications and user requirements
• Design, execute, and maintain test cases for web and mobile applications
• Log and track bugs; work with the development team to ensure timely fixes
• Conduct regression, functional, and usability testing
• Contribute to continuous improvement of QA processes

💬 Customer Support:

• Provide timely and professional support to users via email, chat, or calls
• Document common issues and escalate complex cases appropriately
• Gather feedback and share insights with the product team for improvements
• Maintain detailed logs of customer interactions and resolutions
• Help onboard new customers by guiding them through key features

Requirements:

• Bachelor’s degree in Computer Science, IT, or a related field
• 1–3 years of experience in QA or tech support roles
• Strong understanding of QA methodologies, tools, and bug tracking systems
• Excellent communication skills in English (both written and verbal)
• Ability to troubleshoot customer issues and document clearly
• Proficient in using support and QA tools (JIRA, TestRail, Zendesk, etc.)

Preferred Profile:

• Female candidates are encouraged to apply
• Experience in SaaS or B2B tech environments is a plus
• Ability to balance multiple responsibilities and work independently

Key Responsibilities:

• Test Strategy & Planning: Develop and implement comprehensive test strategies and plans for the e-commerce gift card product, covering functional, regression, integration, and performance testing.
• Manual Testing: Conduct thorough manual testing when necessary, focusing on critical paths, edge cases, and user experience.
• Bug Management: Identify, document, and track bugs using JIRA or similar tools. Work with the development team to prioritize and resolve issues.
• Collaboration: Collaborate closely with cross-functional teams, including developers, product managers, and UX/UI designers, to understand requirements, provide feedback, and ensure product quality.
• Performance Testing: Lead efforts to test the scalability and performance of the gift card platform, ensuring it can handle high volumes of transactions and users.
• Documentation: Create and maintain detailed test documentation, including test cases, test scripts, and test reports.
• Continuous Improvement: Stay up-to-date with the latest QA tools, trends, and best practices. Continuously seek to improve the efficiency and effectiveness of QA processes.

Technical Test Engineer Job Description

VoltusWave Technologies is hiring an experienced QA Manual Tester to ensure the quality and reliability of our web and mobile applications. This role involves hands-on testing, API validation using Postman, and monitoring AWS services.

Key Responsibilities

• Develop and execute test plans and cases for web and mobile applications.
• Perform API testing with Postman for functionality and reliability and security.
• Analyze logs across AWS services (e.g.DynamoDB, Lambda, S3, Cloudwatch) for debugging.
• Conduct manual testing, including regression, functional, and UAT.
• Log and manage defects using tools like JIRA.
• Collaborate closely with developers, product managers, and other stakeholders during the software development lifecycle.
• Stay updated with the latest tools and technologies in software testing and AWS.

Required Skills and Qualifications

• Bachelor’s degree in Computer Science, Engineering, or a related field.
• 2+ years of manual testing experience.
• Proficiency in AWS services for troubleshooting and log analysis.
• Experience in API testing using tools like Postman or similar platforms.
• Attention to detail, excellent problem-solving skills, and the ability to manage tasks efficiently.

Preferred Skills and Qualifications

• AWS certifications are a strong plus.
• Experience with CI/CD tools like GitLab or Jenkins.
• Familiarity with cloud technologies like Azure (in addition to AWS).

MCS is seeking a meticulous and detail-oriented Quality Analyst to join our team. As a Quality Analyst, you will play a crucial role in ensuring the highest standards of quality and efficiency in our products or services. Your primary responsibility will be to assess and evaluate processes, identify areas for improvement, and develop strategies to enhance quality across all aspects of our organization.

Responsibilities

• Develop and implement quality assurance standards, procedures, and methodologies to ensure consistency and excellence in our products, services, or processes.
• Conduct comprehensive evaluations and audits of products, services, or processes to identify deviations, defects, or areas of improvement.
• Maintain detailed records of quality assessments, findings, and recommendations.
• Create and update quality documentation, including standard operating procedures.
• Investigate the root causes of quality issues and collaborate with relevant teams to implement corrective and preventive actions.
• Provide guidance and training to teams and employees on quality standards, best practices, and continuous improvement methodologies.
• Establish feedback mechanisms and channels for employees and customers to report quality-related concerns or suggestions for improvement.
• Prepare and deliver regular reports on quality performance, highlighting areas of success and areas requiring attention.
• Ensure that our processes and products adhere to relevant industry standards, regulations, and compliance requirements
• Drive a culture of continuous improvement by identifying opportunities to streamline processes and enhance quality.

Qualifications:

• Bachelor's degree or Master's degree in a relevant field (Quality Management, Business, Engineering, etc.)
• Proven experience in quality assurance or quality control, preferably in a similar industry.
• Strong analytical and problem-solving skills.
• Proficiency in quality management tools and methodologies (e.g., Six Sigma, Lean, ISO standards).
• Excellent communication skills.
• Attention to detail and a commitment to precision.
• Ability to work collaboratively with cross-functional teams.
• Familiarity with quality management software and tools.

If you have a keen eye for detail, a passion for process improvement, and the ability to drive positive change, we invite you to apply. This role offers the opportunity to make a significant impact on our organization's quality standards and contribute to our ongoing success. Apply today to be a part of our quality-driven team!

• Helps Test Lead to prepare the Test Plan and coordinate with Test Engineers during Testing Phase
• Performs Bug Analysis, understands the client requirement and help Test engineer to prepare the test cases
• Ability to multi-task/handle several projects effectively and deliver within timeline
• Peer Reviews the test cases, understands the Test Plan and write Automation test cases
• Able to write Scripts in languages like Java, Ruby, Python, etc.,
• Able to review the Scripts written, able to run the Maintenance / New Scripts and identify the issues
• Knowledge on automation test reports (TestNG, Allure, JUnit reports etc)
• Define onboarding documents for technology and domain for the teams
• Train/Mentor and evaluate juniors on testing specializations
• Exihitbit strong expertise in one of Load Testing - Jmeter (or similar tools) or Api Testing - Rest client/postman or DB testing
• Perform cross Browser / device compatibility testing using automation
• Understand and contribute to sprint release cycle process, ensure 100% test coverage and follow JIRA hygiene
• Besides the job specific responsibilities strictly adheres to the policies and procedures of the organization

• Excellent communication (verbal and written) - Articulates clearly, concisely  and with context at all times, High confidence and assertiveness skills
• Has a cordial work relationship with peers and manager
• Speaks his/her mind even during challenging situations, Proactively seeks help /assistance when in need
• Ability to Develop self and others - Takes feedback positively and works on it seriously, Is not afraid of making mistakes as part of learning
• Open to working across projects and technologies, Good analytical and logical skills
• Understands requirements quickly and accurately
• Proactively thinks through the solution and seeks clarification before coding
• Explores the root causes of problems before taking action
• Quickly learns the latest developments in technology and is able to apply it to the projects
• Good Interpersonal Skills - Builds good working relationship with team members and customer stakeholders (Product owners and Scrum master etc)
• As a QA person - Show extreme attention to details and nuances

SeenIt is looking for a Quality Assurance (QA) engineer to develop and execute exploratory and automated tests to ensure product quality.

QA engineer responsibilities include designing and implementing tests, debugging and defining corrective actions. You will also review system requirements and track quality assurance metrics (e.g. defect densities and open defect counts.)

The QA technician role plays an important part in our company’s product development process. Our ideal candidate will be responsible for conducting tests before product launches to ensure software runs smoothly and meets client needs, while being cost-effective. If you hold an engineering background and enjoy providing end-to-end solutions to software quality problems, we'd like you to apply.

• Ensure processes used for system testing are adequate and appropriate 
• Develop manual test procedures 
• Work closely with the development team to ensure that Leica Microsystems products meet (and exceed) end-user expectations 
• Develop and maintain the system and user acceptance tests and scripts based on product requirements  
• Procure, create and manage test data required 
• Executing system and user acceptance tests and producing test logs and issue reports 
• Management of test coverage to ensure all requirements are adequately tested 
• Participate in troubleshooting and triaging of issues to generate root cause identification and resolution 

Our Expectations:  

• Bachelor of Engineering or Masters in software engineering / Informatics or equivalent. 
• Experience in device/embedded software testing 
• Experience of working in an Agile environment, testing user stories, and participating in SCRUM, sprint planning, and backlog review activities. 
• Excellent communication skills, fluent in verbal and written English. 
• Experience working with CI tools (ideally TeamCity). 

Nice to have / Ideally:  

• ISEB/ISTQB Foundation Certified tester. 
• Experience in medical device quality standards such as IEC 62304, ISO 13485, and ISO 14971. 
• 3-6 years of experience in testing medical device applications. 
• Experience working with teams across the globe. 
• Experience testing end-to-end applications that interact with hardware devices. 
• Experience in the Cybersecurity domain