Designation : Customer Relationship Executive |
Job Role : Outbound Voice Process. |
Job Location: Andheri,Sakinaka |
Eligibility Criteria : - |
Minimum - HSC Pass |
SSC with Min 6 Months International BPO Experience (Fresher's Can Also Apply) |
Between 18 - 40 years of age |
Fixed shifts - 7 PM to 4 AM (Fixed night shift) |
5 Days Working, Fixed Saturday & Sunday Off * |
Drop and training will be provided |
No. of vacancy – 50+ |

About I2C World
Similar jobs
Experienced Senior Functional Consultant with 7+ years of experience in Microsoft Dynamics 365 Marketing Automation.
Key Requirements:
- 7+ years of experience in MS Dynamics 365 Marketing Automation
- Expertise in Customer Segmentation, Real-Time Marketing & Personalization
- Strong experience in Email & Campaign Automation
- Hands-on knowledge of Power Automate for Marketing Workflows
- Proficiency in Data Analytics, Reporting (Customer Insights AI), and Customer Journey Orchestration
- Experience with Dynamics 365 Sales, Power BI, and Integration
- Self-management and accountability for SLAs & deliverables
We are looking for an ambitious and energetic Business Development Manager to help us expand our clientele. You will be the front of the company and will have the dedication to create and apply an effective sales strategy.
The goal is to drive sustainable financial growth through boosting sales and forging strong relationships with clients.
Responsibilities
Develop a growth strategy focused both on financial gain and customer satisfaction
Conduct research to identify new markets and customer needs
Arrange business meetings with prospective clients
Promote the company’s products/services addressing or predicting clients’ objectives
Prepare sales contracts ensuring adherence to law-established rules and guidelines
Keep records of sales, revenue, invoices etc.
Provide trustworthy feedback and after-sales support
Build long-term relationships with new and existing customers
Develop entry level staff into valuable salespeople
Should be able to close other country leads
Identify prospects from USA, Canada, UAE

Experience:
The candidate should have about 1+ years of experience with design and development in Java/Scala. Experience in algorithm, data-structure, database is mandatory.
Required Skills:
- Java or Scala
- Extensive experience in developing web applications. Should possess good Oops knowledge and be aware of enterprise application design patterns.
- Should have the ability to analyze, design, develop and test complexity of spark job.
- Basic working knowledge of Unix/Linux.
Good To have: -
- Python
- Distributed Computing
Strong foundation and knowledge of frontend web technologies: HTML/CSS/Javascript
AngularJS/Angular/ReactJS/VueJS frameworks and libraries for the frontend
Experienced using NodeJS platform and techniques for handling asynchronous calls (Promise, Observables).
Real time experience working on any cloud tech(AWS)
Experience with Laravel is most welcomed .
Experience/Knowledge of page optimization for reducing load time and SEO
Experience/knowledge in source code versioning control using GIT, such as GITHUB will be added advantage
Knowledge of SDLC & Agile software development will be added advantage
Able to work independently as well as within a team
Open to learning new technologies and trends.



What we're looking for
- An experienced Software Engineer with a love for Web products
- demonstrated ability to contribute individually as well as in a team.
If you love spending time on Hackernews/Github and love experimenting with latest technologies, this might be the role for you.
Responsibilities
- Own the development of product features end-to-end including scoping, architecting, coding, testing, and rolling out features
- Work closely with PMs, designers, and other engineers to ideate solutions to user problems
- Become an expert in your product area and our tech stack Make improvements to developer productivity through process / code improvements and mentorship
- Work in a distributed team
- 2+ years of experience designing and building complex JavaScript web based software systems
- Demonstrable Full Stack development experience with Angular or React and Node.JS in Typescript.
- Knowledge of multiple modern computer languages and frameworks with an understanding of using the right technology for the right purpose
- Experience with remote development teams working on the same platform
- Experience with writing testable code and driven by best practices Agile development process knowledge/experience
- Bachelor’s degree in Computer Science or related field
Position Title: Lead Product Engineer – Node.js
Company Overview:
AskSid was founded by two ex-Mindtree employees, who dreamt of bridging the communication gap in online retail consumer service at a global level. In a span of 4 years, AskSid has been repeatedly recognized and celebrated as a gamechanger in the retail space. From Nasscom declaring us as the No. 1 emerging SaaS company in India in 2019, to being named the “Most Innovative AI company” by CII and Accenture Ventures, we have carved out a definitive niche for ourselves. In 2021, AskSid officially became a Techstars Hub71 Accelerator portfolio company.
We are specialists when it comes to vertical AI for the retail domain and continually work towards innovating to make our customer’s lives easier through AI. We are looking for Engineers with a passion to build world-class technology products of internet-scale SaaS products.
Job purpose:
Design, engineer, and maintain our proprietary framework, APIs, and technology components of a SaaS software product with the ability to scale it to millions of requests and thousands of concurrent users.
Responsibilities
- Covert product feature requirements to software design that meets defined quality, maintainability, scalability, and performance KPIs
- Full stack engineering i.e. design, engineer, test, deploy, monitor, and maintain software components to QA and Production environments
- Conform, maintain, and improve continuous integration and delivery lifecycle processes
- Automation of engineering and production activities
Knowledge and skills
Education and Experience- JavaScript (ES6) / TypeScript
- Node.js - RESTful services and frameworks development
- Microsoft Bot Framework
- Dependency Management using NPM / Yarn
- Databases : MongoDB / Elastic Search
- Version Control : Git
- Engineering – CI, CD
- JavaScript (ES6) / TypeScript
- Node.js - RESTful services and frameworks development
- Microsoft Bot Framework
- Dependency Management using NPM / Yarn
- Databases : MongoDB / Elastic Search
- Version Control : Git
- Engineering – CI, CD
- Cache frameworks – Hibernate / Redis
- Stream / Queue processing platforms: Kafka / Fluentd
- Cloud Computing – Azure / AWS, Dockerization
- The ability to write and think creatively
- Significant experience in writing strong, accurate copy that is grammatically correct
- A flexible approach and willingness to adapt ideas as per clients requirement
- The ability to work to strict deadlines without compromising on work quality
- Great organizational skills
- An eye for detail
- Strong research skills
- 10 + years of experience and expertise in database and systems architecture design, development and implementation;
- Expertise and experience in data structures, indexing, query, and retrieval;
- Excellent data management skills including ensuring data integrity, data access, security and archiving procedures;
- Knowledge of the language technology and video extraction research domains to be able to converse fluently with the research communities to transform research requirements into concrete formalisms.
- Experience in cross platform development for multiple variants of Unix, Linux including 32 and 64 bit
- Experience with NoSQL, SQL databases, statistics and algorithms
- Strong oral and written communication skills
- Design, implement and test novel database architecture designs to accommodate the multimodal data types used in Client managed technology evaluations
- Administer and monitor database and address data security solutions as applicable
- Design and develop efficient techniques for fast, optimized data access and transfer of distributed or networked database systems
- Design, implement and test novel data structures, data search, query and retrieval solutions to enable access to and processing of the multimodal data types used in Client managed technology evaluations
As a Sr. Executive you will play a very vital role in developing SOPs and help the team implement
the same. You as the last-mile champ will handle all end to end NDR process. You will act as a bridge between customer support and logistic team. You will be one person who will pump in
enough fuel and energy to run and deliver operations at its best.
Responsible
➢ Ensure prompt responses to queries /concerns raised by the Customer Support Team by highlighting to Last Mile Logistics Partner.
➢ Help build and implement SOPs. Manage workflow of day to day tickets raised related to
Last Mile complaints.
➢ Can handle End to end NDR process. Can manage both Call Centre & Logistic Partners
Ensure the designated Service Level Requirements, Customer promise dates, FAD, NDR,
S2D. & all such Key Performance Indicators are achieved on a weekly and monthly levels
➢ Must have customer service skills and be able to maintain a consistent, elevated level of
service
➢ Monitor the performance metrics of different reporting teams and take necessary actions
to improve the same
➢ Communicate with Last Mile Vendors for Lost & Damages with working data.- Work with
Internal for reconciliations for Disputes of Weights, Lost in Transit, etc.

