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Designation : Customer Relationship Executive |
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Job Role : Outbound Voice Process. |
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Job Location: Andheri,Sakinaka |
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Eligibility Criteria : - |
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Minimum - HSC Pass |
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SSC with Min 6 Months International BPO Experience (Fresher's Can Also Apply) |
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Between 18 - 40 years of age |
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Fixed shifts - 7 PM to 4 AM (Fixed night shift) |
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5 Days Working, Fixed Saturday & Sunday Off * |
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Drop and training will be provided |
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No. of vacancy – 50+ |
Shubham Vishwakarma
Full Stack Developer - Averlon
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Join us to reimagine how businesses integrate data and automate processes – with AI at the core.
About FloData
FloData is re-imagining the iPaaS and Business Process Automation (BPA) space for a new era - one where business teams, not just IT, can integrate data, run automations, and solve ops bottlenecks using intuitive, AI-driven interfaces. We're a small, hands-on team with a deep technical foundation and strong industry connections. Backed by real-world learnings from our earlier platform version, we're now going all-in on building a generative AI-first experience.
The Opportunity
We’re looking for an GenAI Engineer to help build the intelligence layer of our new platform. From designing LLM-powered orchestration flows with LangGraph to building frameworks for evaluation and monitoring with LangSmith, you’ll shape how AI powers real-world enterprise workflows.
If you thrive on working at the frontier of LLM systems engineering, enjoy scaling prototypes into production-grade systems, and want to make AI reliable, explainable, and enterprise-ready - this is your chance to define a category-defining product.
What You'll Do
- Spend ~70% of your time architecting, prototyping, and productionizing AI systems (LLM orchestration, agents, evaluation, observability)
- Develop AI frameworks: orchestration (LangGraph), evaluation/monitoring (LangSmith), vector/graph DBs, and other GenAI infra
- Work with product engineers to seamlessly integrate AI services into frontend and backend workflows
- Build systems for AI evaluation, monitoring, and reliability to ensure trustworthy performance at scale
- Translate product needs into AI-first solutions, balancing rapid prototyping with enterprise-grade robustness
- Stay ahead of the curve by exploring emerging GenAI frameworks, tools, and research for practical application
Must Have
- 3–5 years of engineering experience, with at least 1-2 years in GenAI systems
- Hands-on experience with LangGraph, LangSmith, LangChain, or similar frameworks for orchestration/evaluation
- Deep understanding of LLM workflows: prompt engineering, fine-tuning, RAG, evaluation, monitoring, and observability
- A strong product mindset—comfortable bridging research-level concepts with production-ready business use cases
- Startup mindset: resourceful, pragmatic, and outcome-driven
Good To Have
- Experience integrating AI pipelines with enterprise applications and hybrid infra setups (AWS, on-prem, VPCs)
- Experience building AI-native user experiences (assistants, copilots, intelligent automation flows)
- Familiarity with enterprise SaaS/IT ecosystems (Salesforce, Oracle ERP, Netsuite, etc.)
Why Join Us
- Own the AI backbone of a generational product at the intersection of AI, automation, and enterprise data
- Work closely with founders and leadership with no layers of bureaucracy
- End-to-end ownership of AI systems you design and ship
- Be a thought partner in setting AI-first principles for both tech and culture
- Onsite in Hyderabad, with flexibility when needed
Sounds like you?
We'd love to talk. Apply now or reach out directly to explore this opportunity.
Job Title: Technical Sales Engineer
Location: Pune, India
Department: Sales & Business Development
Experience Required: 1–2 years in Technical Sales / Industrial Equipment Sales
Job Summary:
We are looking for a dynamic and motivated Technical Sales Engineer to join our team. The ideal candidate will have a strong mechanical engineering background, experience in B2B industrial sales, and the ability to build strong client relationships by offering tailored technical solutions. You will be responsible for the complete sales lifecycle—from pre-sales consultation to post-sales support—while working independently in your assigned territory.
Key Responsibilities:
- Drive pre-sales, sales, and post-sales processes for industrial equipment and technical solutions.
- Analyze customer needs, identify pain points, and propose appropriate customized technical solutions.
- Manage and grow existing customer accounts while actively acquiring new clients.
- Deliver effective product presentations and live demonstrations to prospective clients.
- Develop and implement region-specific sales strategies to meet company revenue goals.
- Handle negotiations, prepare quotations, and close deals while ensuring optimal pricing and contract terms.
- Collaborate with cross-functional teams to support product launches and marketing efforts.
- Attend trade shows, exhibitions, and industry events to promote products and enhance brand visibility.
- Use CRM tools such as Salesforce for sales tracking, reporting, and forecasting.
- Provide technical and commercial support to customers and internal stakeholders.
Required Qualifications & Skills:
- Bachelor’s degree in Mechanical Engineering or related field.
- 1–2 years of experience in technical sales, preferably in sectors like material handling equipment, storage solutions, air compressors, or industrial automation.
- Strong knowledge of CRM tools.
- Excellent communication, negotiation, and interpersonal skills.
- Self-driven, target-oriented, and able to work independently.
- Proficiency in English, Hindi, and Marathi.
We are looking for an SEO Specialist to enhance our online presence, drive organic traffic, and improve search engine rankings. You'll be responsible for implementing SEO strategies, optimizing website content, and ensuring Homly reaches a larger audience.
Key Responsibilities:
✅ Develop and implement on-page, off-page, and technical SEO strategies
✅ Perform keyword research to optimize website content and blogs
✅ Improve website structure, meta tags, and page speed optimization
✅ Build and manage backlinking strategies to increase domain authority
✅ Analyze SEO performance using Google Analytics, Google Search Console, Ahrefs, SEMrush, etc.
✅ Optimize for local SEO to attract travelers and property owners
✅ Work with content teams to create SEO-friendly blogs and landing pages
✅ Stay updated with Google algorithm updates and SEO trends
LeadershipRole - Associate Director - Investment (Media Buying)
Experience - 7+ years
Location - Gurgaon/Gurugram, Delhi
About our Client:-
Our client is part of the global media agency with mission is to make advertising more valuable to the world. They do this by employing the world's very best talent to solve some of the toughest challenges of today's digital marketing landscape. They hire people whose values reflect those of our own: genuine, results-focused, daring and insightful. They promise you a workplace that invests in your career, cares for you and is fun and engaging.
Associate Investment Director is responsible for analyzing data, thinking creatively and dreaming up innovative strategies to make sure marketing campaigns reach the right target audience in the most effective way possible. Armed with this critical analysis, media planning managers devise, propose, or recommend strategies for using certain media effectively to attract and retain customers, increase brand recognition, and maintain customer satisfaction and loyalty.
Some of the things we'd like you to do:
- Audience research in syndicated and 1st party data sources
- Creative spec management
- Creation of tactical plan presentation and supporting media plan templates
- Creation of campaign analysis plan templates
- Oversee the successful launch of campaigns using the Launch Tracker
- Maintain accuracy and timely updates of deliverable tracking documents for team
- QA of media plan set up conducted by various Activation team members
- Collate commentary on media performance and conduct first review on quality
- Adherence to team quality standard for reporting template and delivery
- Keep consistent track of campaign performance and target (monthly) across all channels, flagging needs for intervention
- Use understanding of campaign and marketplace to contribute ideas for campaign experiments and also prioritize experiments contributed by other team members
- Use understanding of campaign performance to contribute content to campaign wrap-up presentations
- Act as lead for smaller, more easily managed campaigns as progress in band and client demands/allows
- Manage accurate forecasts, media plans, and all key media planning documentation
A bit about yourself:
Our client aims to project India’s popular iconic characters into the Metaverse. They offer a full stack solution to manage, sell and monetize digital experiences and thus act as a wealth-building platform for artists, IP owners and other established icons to manage their digital assets. To support them in this journey, they have global partnerships with world class Metaverses, NFT platforms, Artists, Game studios, etc.
Our client was co-founded by a team of three members consisting of experienced entrepreneurs and also a leading Indian film and TV personality.
As a Creative Director, you will be responsible for quality and completion of all work projects assigned to members of the creative team.
What you will do:
- Mentoring and encouraging creative team members to foster a positive work environment
- Participating in and providing regular opportunities for professional development and growth to team
- Reporting progress of projects at major stages of their conception, creation, and execution
- Ensuring designs and content reflect consistently and positively the brand image and company ideals
- Working with internal and external strategic partners to create products using the most current industry best practices
- Serving as a liaison between the marketing and creative team and between the creative team and individual clients
- Anticipating problems that may impede a project from completing on time and implement solutions
Desired Candidate Profile
What you need to have:- Excellent verbal and written communication skills
- Familiarity with a variety of software programs, such as Photoshop, InDesign and Flash
- Understanding of 3D Modelling, Animation and Character Development
- Knowledge of how to develop brand identities through multi-channel marketing
- Good comfort level interacting with high-profile clients and industry professionals
- Evidence of participation in ongoing professional development opportunities in the areas of graphic design or social media
- Recent hands-on experience with applying design, copy, or web best practices
- Professional business skills, such as negotiation, project management, and leadership
- Web design experience an advantage, especially using HTML5 and WordPress
- Talent in presenting information concisely and accurately, with keen attention to detail
The brand is associated with some of the major icons across categories and tie-ups with industries covering fashion, sports, and music, of course. The founders are Marketing grads, with vast experience in the consumer lifestyle products and other major brands. With their vigorous efforts toward quality and marketing, they have been able to strike a chord with major E-commerce brands and even consumers.
What you will do:
- Defining, implementing and executing regression and stress automation tests focused on embedded software and device firmware level
- Analyzing automation test results for failures, identifying issue trends and quantifying impact
- Isolating and reporting defects effectively quantifying customer impact and verifying fixes through regression testing and other test methodologies
- Working cross-functionally with other QA teams, Developers and Project Managers
Desired Candidate Profile
What you need to have:- BE– CS/ECE, MS, ME, MTech
- 2+ years of QA experience, preferably on consumer hardware/ software products
- Automation experience in modern scripting or compiled languages (Python, JavaScript, C etc.)
- Experience with hardware and/ or software development lifecycle processes
- Knowledge of Unix and Unix shell scripting
- Ability to communicate technical concepts to a non-technical audience
- Deep understanding of SQA methodologies and practices
- Ability to solve hard problems with creative and sustainable solutions
- Be detail-oriented and strive for the best product for our customers
- Self-motivated with the ability to drive features to delivery
- Should have strong hands on experience in developing applications
- Strong analytical and problem solving skills
- Excellent oral and written communication skills
- Good logical sense, strong technical skills and the ability to learn new technologies quickly
NodeJS (Node.js)
Javascript
MongoDB
ExpressThe ideal candidate is a highly resourceful and innovative developer with extensive experience in the Node Js . You must also possess a strong knowledge of Mongo DB
Responsibilities
- Perform a mix of maintenance, enhancements, and new development as required
- Work in a data analyst role and with business intelligence applications
- Document features, technical specifications & infrastructure Responsibilities
- Work cross-functionally to convert business needs into technical specifications
Qualifications
Back-end technologies& Front-end (HTML, JavaScript, CSS), Node js,Mongo Database, MySQL databases
- 1+ years' of experience in web development and software design
- Expertise in Strapi will be a plus point
- should be able to create the APIs
- Payment Gateway Integration( Stripe)
Job Function – Quality Director
Specialization – Quality
Industry - BPO
Salary Increment - As per company policy
Experience - Minimum 2 years as Sr. Manager – Quality / Preferred director role
Level – L 5
Location - Gurgaon
Key Skills
- Ability to motivate and inspire new & existing Team mates
- Must have a strong eye for detail and a thorough understanding of client expectations
- Must display positive energy, service oriented attitude towards all teammates.
- Strong managerial, organizational, prioritization and leadership skills
- Solid language fluency required (enunciation, clarity and professionalism)
Job Description:
This role is responsible for:
- Client interactions
- Manage and develop improvement plans in liaison with other department(s)
- Effective resource utilization
- Meeting & exceeding defined KPIs
- Able to motivate team members.
- Manage Quality Team member and help them in performance improvement
- Effective resource utilization
- Meeting & exceeding defined KPIs
- Able to motivate team members
- Initiate KPI projects, Automation project, CJMs
- Initiate metric improvement activities/projects
- Has lead & mentored process improvement projects and demonstrated significant benefits (Tangible/Non Tangible)
- Assures effective process and policy mechanisms are in place
- Develops and assures compliance with the Service Level Agreements between internal and external customers
- Assures confidentiality and integrity of data
- Assures implementation of compliance with the Information Technology Standards (System checks, whitelist)
- To oversee risk management activities across the Program
- Developing, establishing, and maintaining an effective system-wide compliance and ethics program designed to prevent, monitor, detect, and respond to non-compliance and recommend corrective actions to fully meet regulatory requirements. This includes a system of education and training to promote compliance awareness.
- Identify and address compliance gaps (issues or processes where compliance risk exposure exists or accountability is not clear), particularly where such issues involve more than one functional unit.
- Create and manage all reporting requirement for the program for both internal and external requirements
- Coach Technical Support Executives on the evaluations done
- Run analysis on contact evaluations and highlight trends
- Coach agents based on evaluation trends to improve their technical capabilities
- Use trends to identify training needs and developing action plans
- Help technical support executive to understand appropriate troubleshooting approach
- Participate in calibration sessions with Quality/Operations
- Maintain current understanding of program strategies
- Support management focus on review of key drivers, metrics and operational processes that drive KPI results
- Demonstrate commitment to program internal customer satisfaction
Desired Candidate Profile:
- Graduate or post graduate degree/diploma (10+2+3) in a any stream
- Excellent command over English (Verbal & Written)
- Min 2 years as Quality Sr. Manager / or director role with domain expertise
- Min 6 - 8 years of overall experience in Quality function
- Minimum 8 - 10 Years of total Experience in handling BPO business
- Basic Computer skills required
- Working knowledge of Excel, Power point, Excel Understanding of Ops Reports and MIS
- Should have basis knowledge on statistical knowledge
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Technical Competency |
Ideal Hiring Competencies |
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Excel Skills |
Should be able to execute complex formulas, create presentable charts and in-depth knowledge of short cut keys |
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Analytical Skills |
•Breaks down concrete issues into parts and synthesizes succinctly. |
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Six Sigma BB |
BB Certified |
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Presentation Skills |
Ability to explain the concepts of various trainings like Lean, 6 sigma, etc |
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Decision making skills |
Should be able to take control of situations and arrive at quick decision to counter issues/problems |
|
Behavioral Competency |
Ideal Hiring Competencies |
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Result orientation |
Able to create a plan and work systematically. Predict problems and figure out ways to overcome them and indefinitely attain the results |
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Influence |
Adapts rationale to influence others |
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Client Focus |
Identifying and responding to current and future client needs; providing service excellence to internal and external clients |
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Continuous Learning |
Identifying and addressing individual strengths and weaknesses, developmental needs and changing circumstances to enhance personal and organizational performance |
|
Conflict Management |
Preventing, managing and/or resolving conflicts |
Adobe Illustrator
C++
ProgrammingC
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Full Stack Developer - Averlon