11+ BPR Jobs in Mumbai | BPR Job openings in Mumbai

Product Analyst (Process Excellence Team, Episource)

Key Responsibilities and Deliverables 

• Ensure timely release of features and bugs. 
• Talk to development team and ensure all roadblocks are cleared.
• Participate in user acceptance testing and undertaking the functionality testing of new system 
• Do due-diligence (or innovative workshops) with teams to identify areas of Salesforce improvement 
• Interpret business needs and translating them into the application and operational requirement with the help of strong analytical and product management skills 
• Prepare requirements and act as a liaison between development team and ops  
• Create stories in JIRA and ensure they are discussed with dev team for proper sign offs. 
• Prepare monthly, quarterly and six months plan for product roadmap
• Create product roadmaps after discussing with business heads. 
• Ideate and define epics for the product and then define product functions. 
• Each feature or new product development should result in cost per chart optimization or in helping new business line       
• Work on other product lines associated with Salesforce
• Based on business need, work on other product line like retrieval, coding and HRA business on Salesforce
• Training about products and its usage to the customer
• Give proper training to end users on the product usage and its functionality
• Prepare product training manuals during roll out.  

Skills & Attributes required

• Technical Skills

• • Statistical Analysis Tools and techniques 
  • Process Definition, Process Designing, Process Modelling and Simulation, Process and Program Management and BPR 
  • Mid/Large Scale transformations and System Implementations Project 
  • Stakeholder Requirement Analysis
  • Should have good understanding of the latest technology like Machine learning, Natural language processing, & AWS.

• Strong Analytical Skills 
  • Data Exploration and Analysis
  • Has the ability of start from ambiguous problem statements, identify and access relevant data, make appropriate assumptions, perform insightful analysis and draw conclusions relevant to the business problems 

• Communication Skills 
  • Has the ability to communicate effectively to all the stakeholders
  • Demonstrated ability to communicate complex technical problems in simple plain stories
  • Ability to present information professionally and concisely with supporting data
• Creative Problem Solving and Decision Making
  • Needs to be a self-initiator and should be able to work independently on solving complex business problems
  • Needs to understand customer pain points and should have the ability to innovate processes
  • Inspecting process meticulously, identify value-adds thereby re-aligning processes for operational and financial efficiency 

Job Title : Software Development Engineer (Python, Django & FastAPI + React.js)

Experience : 2+ Years

Location : Nagpur / Remote (India)

Job Type : Full Time

Collaboration Hours : 11:00 AM – 7:00 PM IST

About the Role :

We are seeking a Software Development Engineer to join our growing team. The ideal candidate will have strong expertise in backend development with Python, Django, and FastAPI, as well as working knowledge of AWS.

While backend development is the primary focus, you should also be comfortable contributing to frontend development using JavaScript, TypeScript, and React.

Mandatory Skills : Python, Django, FastAPI, AWS, JavaScript/TypeScript, React, REST APIs, SQL/NoSQL.

Key Responsibilities :

• Design, develop, and maintain backend services using Python (Django / FastAPI).
• Deploy, scale, and manage applications on AWS cloud services.
• Collaborate with frontend developers and contribute to React (JS/TS) development when required.
• Write clean, efficient, and maintainable code following best practices.
• Ensure system performance, scalability, and security.
• Participate in the full software development lifecycle : planning, design, development, testing, and deployment.
• Work collaboratively with cross-functional teams to deliver high-quality solutions.

Requirements :

• Bachelor’s degree in Computer Science, Computer Engineering, or related field.
• 2+ years of professional software development experience.
• Strong proficiency in Python, with hands-on experience in Django and FastAPI.
• Practical experience with AWS cloud services.
• Basic proficiency in JavaScript, TypeScript, and React for frontend development.
• Solid understanding of REST APIs, databases (SQL/NoSQL), and software design principles.
• Familiarity with Git and collaborative workflows.
• Strong problem-solving ability and adaptability in a fast-paced environment.

Good to Have :

• Experience with Docker for containerization.
• Knowledge of CI/CD pipelines and DevOps practices.

Job Title: Senior Program Associate

Location: Vashi, Navi Mumbai (On-site)

Experience: 2–5 Years

Type: Full-time

About Grexa

Grexa AI is a venture-backed startup on a mission to build the world’s first Marketing AI Platform for small businesses — a fully autonomous system that drives Real Revenue by automating and optimizing digital marketing.

Founded by 4 seasoned IIT alumni and former Testbook Founders/CXOs (who scaled Testbook into a $30Mn ARR business with 1,000+ employees, successfully acquired by a leading edtech company), the team brings deep product expertise, execution speed, and a proven track record of building at scale.

We’re funded, building fast, and assembling a high-performing team to disrupt the global digital marketing space from India. If you’re excited to solve real problems and build transformative AI products — this is your calling.

About the Role

We are looking for a Senior Program Associate to take ownership of client success and operational excellence at Grexa AI. This role sits at the intersection of strategy, operations, and client engagement — you’ll ensure that businesses onboarded onto Grexa are not just activated but are actively thriving and scaling through our platform.

You’ll work cross-functionally with product, growth, and leadership teams to design processes, analyze engagement data, and ensure that Grexa becomes a key driver of success for our clients.

If you’re detail-oriented, analytical, and thrive in fast-paced, high-impact environments — you’ll fit right in.

Key Responsibilities

• Create and implement scalable processes to deeply understand client businesses and ensure seamless onboarding and activation
• Continuously monitor client engagement metrics to identify opportunities for optimization and proactively drive platform adoption
• Serve as the strategic bridge between clients and internal teams — ensuring clear communication and fast issue resolution
• Champion the voice of the client by gathering feedback and turning it into actionable insights for product and process improvement
• Strategically identify growth and upsell opportunities within client accounts to drive retention and revenue expansion
• Build and maintain operational dashboards and reporting frameworks to measure program performance
• Collaborate with the founding and leadership teams to refine client journey strategies and ensure alignment with company goals

Requirements

• 2–5 years of experience in Program Management, Customer Success, Operations, or Growth roles, ideally in a product-based startup or SaaS company
• Proven experience in driving renewals, upselling and cross selling.
• Demonstrated experience in designing and scaling processes that improve efficiency and client outcomes
• Strong analytical and problem-solving skills, with a focus on execution and results
• Excellent communication, coordination, and stakeholder management skills
• Hands-on proficiency in CRM systems, Excel/Sheets, and marketing or automation tools
• Highly proactive, detail-oriented, and comfortable working in dynamic environments

Why Join Us

• High-Growth Environment: Take real ownership and make an impact from day one — this is more than a role, it’s a launchpad for your career.
• Direct Collaboration: Work directly with founders and cross-functional teams on key client programs and business-critical initiatives.
• Startup Agility, Structured Growth: Experience the pace of a startup with the support of processes designed for scalability.
• Learning & Mentorship: Access direct mentorship from leaders who’ve built multi-million-dollar businesses.
• Cutting-Edge Technology: Work with AI-driven marketing automation products transforming small business growth.
• Meaningful Impact: Be part of a mission that’s redefining how small and medium businesses scale globally.

JD-

Job Title: Full Stack Developer (ASP.NET & MySQL)

Experience Required: 3 to 5 Years

Location: Kalina, Mumbai (Onsite)

Employment Type: Full-Time

About the Role:

We are looking for a skilled and proactive Full Stack Developer with 3 to 5 years of hands-on experience in ASP.NET and MySQL to join our dynamic team in Kalina, Mumbai. This is a fully onsite role, ideal for professionals who enjoy working in a collaborative office environment and are passionate about building scalable web applications.

Key Responsibilities:

• Design, develop, test, and maintain web applications using ASP.NET (MVC/Web API).
• Write clean, scalable, and efficient code for both front-end and back-end development.
• Develop and manage MySQL databases, including design, optimization, and complex queries.
• Collaborate with UI/UX designers, front-end developers, and other stakeholders to deliver seamless user experiences.

Required Skills & Qualifications:

• 3 to 5 years of experience in full stack development.
• Strong proficiency in ASP.NET (MVC, Web API) and C#.
• Solid experience with MySQL database design, queries, and optimization.
• Good understanding of front-end technologies such as HTML, CSS, JavaScript, and jQuery.
• Familiarity with version control tools like Git.

Good to Have (Preferred):

• Experience with front-end frameworks (e.g., Angular, React).
• Knowledge of RESTful API development and integration.
• Understanding of Agile methodologies.

Location & Work Mode:

• Location: Kalina, Mumbai
• Work Mode: Onsite (Work from Office)

Knowledge of CPAAS,A2P, MNO, Monetization, Network Protection, Firewall, Anti-fraud mitigation

Creating custom decks and delivering product presentations to customers and leads'

Lead qualification with understanding customer requirements and consulting the right product fit

Documentation - technical & Commercial proposals, one pagers, concept papers, questionnaire

Disruptive business modelling with merger of 2-3 products and services

Liaise with vendor for coordinating technical demos with customers

Educating sales with new GTS products with pitch decks, opportunity identification & sizing

Lead follow-up with sales and tracking progress

Bid management

Product strategy planning with sales for closure

Liaise with Legal and finance teams for MoU, Contracts, etc..

Research

Exploration of new initiatives in ICT space

New product development based on the market insights shared by sales teams

Managing POC to meet success criteria

• Product messaging and positioning
• Go to Market Strategies
• Content Development 
• Market, customer, and competitive analysis
• Designing & Evaluating Marketing Collaterals/ Promotional Plans
• Demand generation 
• Evangelism

• Web :  Angular2+ (min 3 years), HTML5, NodeJS, Yarn
• Programming: Typescript
• IDE Tools : Visual Studio Code,
• Source Control – Good knowledge on SVN/Git
• Good to have: Java8, SpringBoot, JPA, Oracle PL SQL, SOAP, Restful, WSDL, ETL tools like Talend
  
  Role Summary:
• Software Development with best coding practices
• Proper co-ordination with other team members for maintaining source code versioning
• Complete and provide status of work to Team Lead/Project Manager regularly
• Create and maintain proper documents related to development work
• Collaborate with other team to create quicker issue resolution to achieve high customer satisfaction
• Flexible to learn other technologies and work across teams
• Clear understanding of requirement from functional team
• Involvement in analysis, design, coding, SIT, UAT and support

The Project Manager role we're looking for will manage key client projects. The responsibilities include the coordination and completion of projects on time within budget and within scope.
Oversee all aspects of projects.
Set deadlines, assign responsibilities and monitor and summarize progress of project.
Prepare reports for upper management regarding status of project.

Lead and direct the work of others.
Enhance department and organization reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments.