11+ BPR Jobs in Mumbai | BPR Job openings in Mumbai

Product Analyst (Process Excellence Team, Episource)

Key Responsibilities and Deliverables 

• Ensure timely release of features and bugs. 
• Talk to development team and ensure all roadblocks are cleared.
• Participate in user acceptance testing and undertaking the functionality testing of new system 
• Do due-diligence (or innovative workshops) with teams to identify areas of Salesforce improvement 
• Interpret business needs and translating them into the application and operational requirement with the help of strong analytical and product management skills 
• Prepare requirements and act as a liaison between development team and ops  
• Create stories in JIRA and ensure they are discussed with dev team for proper sign offs. 
• Prepare monthly, quarterly and six months plan for product roadmap
• Create product roadmaps after discussing with business heads. 
• Ideate and define epics for the product and then define product functions. 
• Each feature or new product development should result in cost per chart optimization or in helping new business line       
• Work on other product lines associated with Salesforce
• Based on business need, work on other product line like retrieval, coding and HRA business on Salesforce
• Training about products and its usage to the customer
• Give proper training to end users on the product usage and its functionality
• Prepare product training manuals during roll out.  

Skills & Attributes required

• Technical Skills

• • Statistical Analysis Tools and techniques 
  • Process Definition, Process Designing, Process Modelling and Simulation, Process and Program Management and BPR 
  • Mid/Large Scale transformations and System Implementations Project 
  • Stakeholder Requirement Analysis
  • Should have good understanding of the latest technology like Machine learning, Natural language processing, & AWS.

• Strong Analytical Skills 
  • Data Exploration and Analysis
  • Has the ability of start from ambiguous problem statements, identify and access relevant data, make appropriate assumptions, perform insightful analysis and draw conclusions relevant to the business problems 

• Communication Skills 
  • Has the ability to communicate effectively to all the stakeholders
  • Demonstrated ability to communicate complex technical problems in simple plain stories
  • Ability to present information professionally and concisely with supporting data
• Creative Problem Solving and Decision Making
  • Needs to be a self-initiator and should be able to work independently on solving complex business problems
  • Needs to understand customer pain points and should have the ability to innovate processes
  • Inspecting process meticulously, identify value-adds thereby re-aligning processes for operational and financial efficiency 

RPA.

Must Have:

• More than 8 years of overall experience in Robotic Process Automation and ML technologies. 

• 4-5 years of direct experience in developing with UiPath/Automation Anywhere (A360), Python

• Strong Knowledge in SQL to write queries (Insert, Delete, Select , Update & Joins) and have knowledge on Stored Procedure to Execute or Modify.

• Experience on Custom / Build in Queues like Workload Management Queues.

• Certifications with other RPA software tools (e.g., Automation Anywhere, UiPath etc.) preferred

Nice to Have Skills:

Experience with business process improvement, including process mapping and design-based thinking preferred

Bachelor’s degree in computer science experience.

Design, develop, test, and optimize solutions to automate processes using automation technology including AA/UiPath.

Designs automated solutions in accordance with enterprise leading practices and design principles.

Assists in the collection and documentation of solution design requirements.

Builds and test automation processes including unit and integration testing.

Analyzes and resolves automation software issues where required.

Participates in peer review of solution designs

TECHNICAL SKILLS:

Automation Tools : UiPath, Automation Anywhere A360

Reporting Tools : SAP BO 4.2, Tableau

Databases : MS SQL Server 2010/2008, Teradata, Stored Procedures

Languages : .Net, XML, VB Scripting, Python

Platforms : Unix, Windows 10/7/XP

SDLC Methodology : Agile, Waterfall

Other Tools : MS Office, XML Editor, Jira, SharePoint, ALM, Service Now, Rally, Visual studio

Strong in Video Editor (Digital Content / Social Media / Lifestyle Brands)

Mandatory (Experience 1):Must have 2+ years of hands-on experience in video editing, working on digital content for social media or digital platforms (reels, posts, ads, event clips, product/lifestyle content).

Mandatory (Experience 2):Must have strong practical skills in Premiere Pro and/or After Effects, capable of turning raw footage into clean, engaging, and brand-consistent videos.

Mandatory (Experience 3):Experience in editing both short-form and long-form content, with attention to flow, timing, clarity, and storytelling across various digital formats

Mandatory (Skill 1):Strong understanding of pacing, sequencing, and narrative construction in videos, with ability to rework and refine edits based on feedback.

Mandatory (Skill 2):Ability to work independently, manage timelines, and consistently deliver high-quality videos in a fast-paced daily content environment.

Mandatory (Portfolio):Must showcase 2-3 video projects or content pieces demonstrating strong storytelling, technical editing skills, and adaptability to different formats/platforms.

ROLES AND RESPONSIBILITIES:

As an Associate Manager - Customer Success, you are someone who comes with2-3 years of Account Management/Business Development/ problem solving / hustling experience in a high growth internet startup/ technology company. As a technically savvy and results-driven Customer Success Manager, your primary focus will be driving revenue growth, reducing churn, enhancing product value, and supporting pre-sales activities. The ideal candidate should possess excellent relationship-building skills, a strong technical background, and a drive for achieving results.

• Serve as the primary point of contact and trusted advisor for assigned clients, ensuring exceptional customer service and satisfaction.
• Proactively engage with clients to understand their business objectives, monetization goals, and challenges, and provide strategic recommendations to achieve optimal results.
• Collaborate closely with internal teams, including Sales, Product, and Operations, to coordinate seamless onboarding, implementation, and ongoing support for clients.
• Conduct regular performance reviews and analysis of client monetization stack, identifying areas for improvement and developing optimization strategies.
• Monitor key performance metrics and provide timely reports and insights to clients, highlighting advertising performance, trends, and opportunities for growth.
• Deliver product demos and educate clients on best practices, new features, and industry trends to maximize their utilization and success with our platform solutions.
• Resolve client inquiries, concerns, and issues promptly and effectively, escalating to the appropriate teams when necessary.
• Support pre-sales activities, including conducting product demonstrations, presenting technical information, and addressing client inquiries and concerns.
• Stay up to date with industry trends, competitive landscape, and emerging technologies in the ad tech space to provide valuable insights and recommendations to clients.

IDEAL CANDIDATE:

• 2-5 years of experience on the internet/technology industry (mandatory)
• B.E / B.Tech (IT / CSE / ECE) along with an MBA degree (highly preferred)
• Excellent relationship-building skills with the ability to establish trust, foster positive business relationships and credibility with clients.
• Strong technical background with a solid understanding of software products and the ability to quickly grasp new technologies.
• Accountability and personal organisation are essential
• Experience in managing a diverse group and training each according to company standards
• Strong problem-solving and analytical skills with a focus on results and driving revenue growth.
• Outstanding communication and presentation skills, with the ability to convey complex concepts in a clear and concise manner.
• Self-motivated and proactive mindset with the ability to work independently and as part of a team.
• Experience in the tech industry or a related field is highly desirable.

PERKS, BENEFITS AND WORK CULTURE:

• Flexible work hours and leaves
• Salary advance
• Maternity/Paternity leave benefits & adoption assistance
• Butler & Concierge services
• Team Off sites & Celebrations

BEYOND WORK:

• Insurance benefits for you and family
• Interest-free loans
• Gift vouchers for special moments
• Fully-equipped Gym
• Education Sponsorship Programs

Key responsibilities:

● Work closely with the design and product teams to help craft conversational experiences for our users

● Ability to work independently to deliver features that the team design

● You need to own outcomes without someone watching over you

● Understand the data we have and identify how we could leverage it to create more personalised experiences for our users.

● Fine tune models with data specific to our use case

● Use different RAG approaches to augment data that the LLM already has

● Ability to be a leader and independent contributor (we’re a startup so be ready to do whatever it takes)

● Setup new workflow, systems and tool from the ground up (you will have support, but we’re building things from scratch)

Requirements:

● 3+ years of experience

● Experience working with LLMs and Generative AI

● Experience building conversational bots

● Experience fine tuning models

● Experience using RAG base approaches

● Understanding of financial concepts and investing would be a big plus but not required

• Design technical specifications for RPA (Automation Anywhere) that meets the requirements and handled all the non functional requirements of concurrency, scalability, security requirements, restart and recovery.
• Develops and configures automation processes as per the technical design document to meet the defined requirements. Works on the coding the more complicated automations or reusable components, and delegates and mentors junior developers for the less complex components.
• Develops new processes/tasks/objects using core workflow principles that are efficient, well structured, maintainable and easy to understand.
• Complies with and helps to enforce design and coding standards, policies and procedures.
• Ensures documentation is well maintained.
• Ensures quality of coded components by performing thorough unit testing.
• Works collaboratively with test teams during the Product test and UAT phases to fix assigned bugs with quality.
• Reports status, issues and risks to tech leads on a regular basis
• Improves skills in automation products by completing automation certification.
• Mentors junior developers and performs code reviews for quality control.

Additional Information

•  5- 8 years of IT experience and having good understanding of programming concepts.  Should be from a programming background on any coding language (.Net, Java).
• Working experience in RPA for a minimum of 2 years and having project experience of a minimum 3 RPA implementations.
• Understands development methodology and lifecycle
• Should be trained on RPA tools (Automation Anywhere).
• Self-motivated, team player, action and results oriented.
• Well organized, good communication and reporting skills.

The Role:

As an ML Engineer at TIFIN, you will be responsible for driving research and innovation in a result-oriented direction. Your role will involve staying updated on the latest research trends and exploring advancements in Natural Language Understanding (NLU) and their applications in conversational AI. You will also play a mentoring role and contribute to improving NLU capabilities using transfer learning from historical conversational data.

Requirements:

• Experience with training and fine-tuning machine learning models on large text datasets.
• Strong computer science fundamentals and at least 3 years of software development experience.
• Track record of thinking big and finding simple solutions while dealing with ambiguity.
• Proven experience as a Natural Language Processing Engineer or in similar roles.
• Good understanding of NLP tricks and techniques for semantic extraction, data structure, and modeling.
• Familiarity with text representation techniques, algorithms, and statistics.
• Knowledge of programming languages such as R, Python, and Java.
• Proficiency in Machine Learning frameworks like TensorFlow, PyTorch, etc.
• Ability to design software architectures and solve complex problems.
• Strong analytical and problem-solving skills.
• Experience in projects related to information retrieval, machine comprehension, entity recognition, text classification, semantic frame parsing, or machine translation is a plus.
• Publications, patents, or conference talks in relevant fields are a bonus.

Job Overview:

We are looking for an talented Visual Motion Designer to join our creative team. In this role, you will be responsible for designing and producing captivating motion graphics and video content that tell compelling brand stories across digital platforms. You will work closely with our design, strategy, and content teams to create motion visuals for everything from social media content to full-scale digital campaigns.

This is an exciting opportunity for someone who thrives on pushing the boundaries of creativity, visual storytelling, and digital marketing.

Key Responsibilities:

• Motion Graphics Creation: Design, animate, and produce high-quality motion graphics, including video ads, explainer videos, social media posts, website animations, and more.
• Collaboration with Teams: Work closely with the creative, content, and digital marketing teams to understand campaign objectives, brand guidelines, and deliverables.
• Video Production & Editing: Edit raw video content, incorporating dynamic animations, transitions, and effects to create compelling stories and engaging user experiences.
• Conceptualization & Storyboarding: Take concepts from idea to execution, including brainstorming, sketching, and presenting initial concepts to the team.
• Platform-Specific Content Creation: Develop motion designs optimized for various digital platforms such as Instagram, YouTube, Facebook, LinkedIn, and websites while ensuring alignment with platform-specific trends and best practices.
• Stay Ahead of Trends: Keep up-to-date with the latest trends in motion design, animation, and video production, bringing fresh and innovative ideas to each project.
• Quality Control: Ensure all visuals meet Team Pumpkin’s high standards for quality, consistency, and branding, while delivering projects on time and within budget.
• Versioning and Customization: Create different versions of content based on requirements for various campaigns, regions, or audience segments.

Required Skills & Qualifications:

• Proven Experience: 2-4 years of experience in motion graphics design, animation, or video editing, ideally in a digital marketing or advertising agency setting.
• Expert in Motion Design Tools: Proficiency in Adobe After Effects, Premiere Pro, Illustrator, Photoshop, and other relevant animation tools. Knowledge of Cinema 4D or similar 3D tools is a plus.
• Strong Video Editing Skills: Hands-on experience with video editing, color grading, and sound design to complement motion graphics.
• Creative & Conceptual Thinking: Strong creative ability and a keen eye for design, composition, and visual storytelling.
• Understanding of Digital Marketing: Experience creating motion graphics for digital marketing campaigns, social media, and websites with a deep understanding of the digital ecosystem.
• Attention to Detail: High attention to detail in the execution of motion design and animation, ensuring flawless final deliverables.
• Collaboration & Communication: Excellent communication skills, with the ability to work well in a team, present ideas effectively, and adapt feedback in real time.
• Time Management: Ability to handle multiple projects simultaneously while meeting deadlines in a fast-paced environment.

Job Description

It is a platform for parents to find and book kids' activity classes in their neighbourhood.

We are currently hiring a Frontend developer for a startup in the B2C marketplace space based out of Mumbai.  This startup is an Online Marketplace, that serves as a Discovery and Booking Platform for Kids’ Activity Classes. Operations were launched in  November 2019, and have over 20KParents and 500+ educators listed on our Platform across the major Tier-I and Tier-II cities in India.

Platform details are listed below :

1. A SaaS platform for educators to simplify the management of their classes and workshops.
2. Educators get access to a dashboard and use our Class Management tool to create listings, view registrations, manage bookings and payments.
3. The dashboard also provides analytics for teachers to track visitor traffic, see drop offs and understand which social media channel generates maximum ROI for them.
4. Discovery & Booking Platform for parents so that they can search, view and book classes and workshops for their children.

Top 2 role must have’s

1. You should have REACT JS experience of building a product
2. You should be willing to work in a very early stage startup

Tech skills required for this role:

• Front end design in REACT JS at least 1.5 years
• AWS server
• Mongo Database
• API's written in Nodejs