11+ BPR Jobs in India

Product Analyst (Process Excellence Team, Episource)

Key Responsibilities and Deliverables 

• Ensure timely release of features and bugs. 
• Talk to development team and ensure all roadblocks are cleared.
• Participate in user acceptance testing and undertaking the functionality testing of new system 
• Do due-diligence (or innovative workshops) with teams to identify areas of Salesforce improvement 
• Interpret business needs and translating them into the application and operational requirement with the help of strong analytical and product management skills 
• Prepare requirements and act as a liaison between development team and ops  
• Create stories in JIRA and ensure they are discussed with dev team for proper sign offs. 
• Prepare monthly, quarterly and six months plan for product roadmap
• Create product roadmaps after discussing with business heads. 
• Ideate and define epics for the product and then define product functions. 
• Each feature or new product development should result in cost per chart optimization or in helping new business line       
• Work on other product lines associated with Salesforce
• Based on business need, work on other product line like retrieval, coding and HRA business on Salesforce
• Training about products and its usage to the customer
• Give proper training to end users on the product usage and its functionality
• Prepare product training manuals during roll out.  

Skills & Attributes required

• Technical Skills

• • Statistical Analysis Tools and techniques 
  • Process Definition, Process Designing, Process Modelling and Simulation, Process and Program Management and BPR 
  • Mid/Large Scale transformations and System Implementations Project 
  • Stakeholder Requirement Analysis
  • Should have good understanding of the latest technology like Machine learning, Natural language processing, & AWS.

• Strong Analytical Skills 
  • Data Exploration and Analysis
  • Has the ability of start from ambiguous problem statements, identify and access relevant data, make appropriate assumptions, perform insightful analysis and draw conclusions relevant to the business problems 

• Communication Skills 
  • Has the ability to communicate effectively to all the stakeholders
  • Demonstrated ability to communicate complex technical problems in simple plain stories
  • Ability to present information professionally and concisely with supporting data
• Creative Problem Solving and Decision Making
  • Needs to be a self-initiator and should be able to work independently on solving complex business problems
  • Needs to understand customer pain points and should have the ability to innovate processes
  • Inspecting process meticulously, identify value-adds thereby re-aligning processes for operational and financial efficiency 

Discover Dollar helps world’s best run companies to identify and recover leakages by using data science and “data-first” approach. We have built Cutting- edge AI driven solution which can analyse all data including unstructured data like emails and contracts and help enterprises to recover all overpayments and leakages.

We have helped best run Fortune 500 companies like Target, Lowe’s, ABInbev, Metro, Canadian Tire etc to recover more than $1 Bn of leakages which otherwise would be lost forever.

Highlights

Discover Dollar has pioneered a ‘real-time’ data-driven analytics platform which can help enterprises realise millions of dollars of value.

Our solution has been awarded as “Globally Most Innovative” Solution by SAP in Orlando, Florida. We have won many accolades from IIM Bangalore, Microsoft, Govt of Karnataka, Amrita TBI etc.

CIO Review named us as “Top 20 Upcoming retail analytics software companies in India”

At NASSCOM Product Connect held in November 2020, we won prestigious ‘Emerge50’ in Retail-Tech Category as one of the top software product companies in India. we have been adjudged as APAC Solution Provider Award by Procurement Leaders, A World 50 Group Community in 2025.

We are fortunate to have some of the best business minds like SD Shibulal (Founder of Infosys) and Patrick Pichette (ex-CFO of Google) as our mentors and advisors.

Our Culture:

We strongly believe in “Together we grow” and to have a great success we need strong sense of shared belief systems which all of them embrace.

Built on our values, our team members have shared their testimonies in various platforms including Glassdoor - Working at Discover Dollar | Glassdoor

Business Function: Sales & Marketing

Designation: Sales Development Representative

Work Location: Remote

Job Description:

As a Sales Development Representative, you will be responsible for:

1. Conducting outbound prospecting to generate leads across multiple channels – Call, Email, LinkedIn.
2. Qualifying leads based on predefined criteria.
3. Gathering account and contact intelligence through secondary research on prospects and apprising relevant insights with the Sales Team.
4. Setting appointments with prospects for senior members of the sales team.
5. Understanding prospect pain points and find solutions with sales and pre-sales representatives.
6. Using data chops to segment the accounts and contacts.
7. Building and nurturing relationships with Procurement, Finance and Innovation leaders.

Required skills and experience:

1. 3+ years of Business Development / Sales Dev / Inside Sales / Pre-Sales experience in an enterprise tech/enterprise SaaS company
2. Prospecting Skills: Identifying potential leads and companies. Preferably an experience in personalized cold outreach for enterprise companies in the US/EMEA
3. Communication Skills: Effectively communicating the value proposition. Engaging with prospects at C-Suite level
4. Research Abilities: Researching and understanding target industries. Gathering information on potential clients. Qualitative research info based on playbook, Annual Report etc.
5. CRM Proficiency: Using Customer Relationship Management (CRM) tools. Logging and tracking interactions with prospects.

Personal Attributes

1. Should have an entrepreneurial mindset, forward thinking and decision-making skills.
2. Ability to seamlessly collaborate with various teams, including but not limited to marketing and sales teams.
3. Ability to cope in a complex and fast-changing business environment, and to respond calmly and rationally to changing aspirations in a deadline-driven situation.
4. Good influencing and persuasion skills and build successful relationships at all levels.

Education: Bachelor’s or Master’s degree in Business/ Comparable education

Position- Customer Support Executive (Voice and Chat Process )

Blended Process

Experienced (1 year)/ Freshers can also apply

Location- Jaipur

Roles and responsibilities:

1-Could you be able to provide accurate information about products, services, pricing, and promotions?

2-Please help customers with order placement, tracking, cancellations, and returns.

3-Resolve customer complaints and issues effectively and efficiently, aiming for first-contact resolution whenever possible.

Requirements:

1-Experience required a minimum of 6 months and above.

2-Prefer a candidate who has chat and voice support experience.

3-We are also accepting applications for this profile from customer care executives, customer support executives, customer care representatives, and customer support specialists.

1. We are looking for candidates who have good programming skills. Strong on data structures, algorithms, understand time space complexity, able to come up with multiple solutions and then arrive at most optimized one keeping in mind customer requirements. Should also be well aware of OO concepts. If he / she has a strong background on these areas ( in any programming language),
2. Next the candidate should have worked on JS  with good hands on experience in a few projects mainly in backend development like making api calls, handling exception, models, data transformations, controllers etc. 
3. The last would be having some experience in any one of react.js/ node.js or even angular.js since some of these are being used in the current project. 
4. Prefer candidates with Angular (ver 8+), react.js (ver 16+), Node (Ver 14+) and extremely good in JavaScript, HTML & CSS
5. Experience : 3-6 years relevant

This is a full-time on-site role for a Technical Project Head with Project leadership & Agile Expertise. They will be responsible for the day-to-day management of projects, ensuring that timelines are met, budgets are adhered to, and communication with stakeholders is maintained. Project Leadership: Lead and manage cross-functional teams to ensure successful development & execution & define the overall architecture and technical direction for development projects Technical Expertise: Demonstrate a deep understanding & Oversee the backend services, databases, and third-party API integration & frontend technologies/tools. And best practices to effectively guide with budgeting & providing technical support to the development team along with assisting them in making architectural decisions. Task Assignment: Define project tasks, allocate resources, and delegate responsibilities to team members while considering their strengths and expertise & assessing the feasibility of cross-platform development, and deciding when to adopt it based on project requirements. Timelines and Milestones: Develop and communicate project timelines, milestones, and deliverables, ensuring alignment with expectations and company objectives. Risk Management: Identify potential project risks, devise mitigation strategies, and proactively address issues to keep the project on track while at the same time ensuring industry-standard security practices, authentication mechanisms, data encryption, and compliance with relevant privacy regulations. Status Updates: Regularly collect updates from team members, track project progress, and provide transparent status reports to stakeholders. Problem Solving: Swiftly addresses technical challenges, conflicts, and roadblocks, making data-driven decisions to ensure project momentum. Quality Assurance: Implement quality control measures to guarantee that the final product aligns with the project scope, technical standards, and requirements. Deadline Adherence: Employ effective time management strategies to meet project deadlines and exceed expectations. Documentation: Prepare the technical documentation, flow, and execution plan of the project including specifications & architecture. Qualifications: Bachelor's degree in Computer Science, Information Technology, or a related field (Master's preferred). Proven experience (5+ years) as a Senior IT Project Manager leading similar successful responsibilities mentioned above. Proficiency in frontend technologies such as HTML, CSS, JavaScript, and related frameworks. Strong knowledge of backend technologies such as databases (SQL, NoSQL), server-side scripting (PHP, Node.js, Python, etc.), API integrations & development. Solid understanding of project management methodologies (Agile, Scrum, etc.). Excellent leadership, interpersonal, and team-building & management skills. 

Think you know your way around the Indian+ Global Culture, entertainment world, films, pop culture, memes and OTT? 

If Content and Content Strategy is your thing, this one’s for you.

We are looking for someone who can understand the consumers' pulse, represent our expert brand voice, and develop brilliant content to help build our Brand across various platforms.

We need someone who can give all our long-form content, scripts and videos a distinct voice & language of their own, which seamlessly weaves in with our brand story & helps flesh out a brand personality our consumers can clearly recognize.  

Responsibilities:

• Help carve out and build our Youtube channels (for two brands) with fun content in the health and wellness space using unique and creative ways.
• Find out-of-the-box topics based on competitor analysis, trending topics in the digital space ( youtube/ instagram)

Requirements:

• Speaks Memes, gifs and Pop Culture 
• Is familiar with writing creative content
• Is familiar with online brands and Youtube Channels
• Excellent writing and editing skills in English, Hinglish
• Has an innate ability to think laterally and literally
• Motivation and the desire to execute every job to the highest standards
• Adept with basic formatting, eye for detail, thorough research and analysis
• Proactive, responsible, hard-working, and diligent
• Ability to meet deadlines
• Portfolio of work- published articles will be preferred

Job Role – Technical Lead – Back End

Work Location  - Bengaluru  

Job Description –

Requirements
• 5+ years of experience in product companies
• Experience in software development and coding in multiple languages

• Experience in both front-end and back-end development with mastery in back-
end.

• Excellent knowledge of software and application design and architecture
• Understanding of software quality assurance principles
• Managed at least 4-5 engineers in their experience.
• High quality organisational and leadership skills
• Outstanding communication and presentation abilities

If you think you are one of them then please reply with your interest and we will take your candidature ahead for the next level of evaluation. Below information would be appreciated more:

Current CTC:

Expected CTC:

Notice Period:

Update Resume: please attach