11+ BPR Jobs in India

Product Analyst (Process Excellence Team, Episource)

Key Responsibilities and Deliverables 

• Ensure timely release of features and bugs. 
• Talk to development team and ensure all roadblocks are cleared.
• Participate in user acceptance testing and undertaking the functionality testing of new system 
• Do due-diligence (or innovative workshops) with teams to identify areas of Salesforce improvement 
• Interpret business needs and translating them into the application and operational requirement with the help of strong analytical and product management skills 
• Prepare requirements and act as a liaison between development team and ops  
• Create stories in JIRA and ensure they are discussed with dev team for proper sign offs. 
• Prepare monthly, quarterly and six months plan for product roadmap
• Create product roadmaps after discussing with business heads. 
• Ideate and define epics for the product and then define product functions. 
• Each feature or new product development should result in cost per chart optimization or in helping new business line       
• Work on other product lines associated with Salesforce
• Based on business need, work on other product line like retrieval, coding and HRA business on Salesforce
• Training about products and its usage to the customer
• Give proper training to end users on the product usage and its functionality
• Prepare product training manuals during roll out.  

Skills & Attributes required

• Technical Skills

• • Statistical Analysis Tools and techniques 
  • Process Definition, Process Designing, Process Modelling and Simulation, Process and Program Management and BPR 
  • Mid/Large Scale transformations and System Implementations Project 
  • Stakeholder Requirement Analysis
  • Should have good understanding of the latest technology like Machine learning, Natural language processing, & AWS.

• Strong Analytical Skills 
  • Data Exploration and Analysis
  • Has the ability of start from ambiguous problem statements, identify and access relevant data, make appropriate assumptions, perform insightful analysis and draw conclusions relevant to the business problems 

• Communication Skills 
  • Has the ability to communicate effectively to all the stakeholders
  • Demonstrated ability to communicate complex technical problems in simple plain stories
  • Ability to present information professionally and concisely with supporting data
• Creative Problem Solving and Decision Making
  • Needs to be a self-initiator and should be able to work independently on solving complex business problems
  • Needs to understand customer pain points and should have the ability to innovate processes
  • Inspecting process meticulously, identify value-adds thereby re-aligning processes for operational and financial efficiency 

Strong Backend Developer with Rust knowledge

Mandatory (Experience) - Must have 3+ YOE as a Software Engineer

Mandatory (Core Skills) - Expert level knowledge in Rust or Realtime experience in Rust

Mandatory (Company) - Product company (Highly preferred- Blockchain companies, Gaming Companies, Early stage startups)

Mandatory (Education) - Engineering from Tier-1 Colleges (College List check below link)

Java Angular Fullstack Developer

Job Description:

Technical Lead – Full Stack

Experience: 8–12 years (Strong candidates Java 50% - Angular 50%)

Location – remote 

Pf no is mandatory 

Tech Stack: Java, Spring Boot, Microservices, Angular, SQL

Focus: Hands-on coding, solution design, team leadership, delivery ownership

Must-Have Skills (Depth)



Java (8+): Streams, concurrency, collections, JVM internals (GC), exception handling.

Spring Boot: Security, Actuator, Data/JPA, Feign/RestTemplate, validation, profiles, configuration management.

Microservices: API design, service discovery, resilience patterns (Hystrix/Resilience4j), messaging (Kafka/RabbitMQ) optional.

React: Hooks, component lifecycle, state management, error boundaries, testing (Jest/RTL).

SQL: Joins, aggregations, indexing, query optimization, transaction isolation, schema design.

Testing: JUnit/Mockito for backend; Jest/RTL/Cypress for frontend.

DevOps: Git, CI/CD, containers (Docker), familiarity with deployment environments.

Key Responsibilities:

• Make outbound calls to customers and explain products/services in Tamil
• Handle inbound customer queries politely and professionally
• Maintain call logs, update customer records, and follow up regularly
• Achieve daily/weekly targets for call volume and lead conversion
• Provide accurate information and resolve customer concerns
• Report call status and feedback to the team lead/manager

Requirements:

• Good communication skills in Tamil (additional languages a plus)
• Basic computer knowledge and typing skills
• Patience and customer-friendly attitude
• Previous experience in telecalling or customer service is an advantage
• Minimum qualification: 10th/12th/Any Degree

Experience:

○ 2-4 years of hands-on experience with Microsoft Power Automate (Flow).

○ Experience with Power Apps, Power BI, and Power Platform technologies.

○ Experience in integrating REST APIs, SOAP APIs, and custom connectors.

○ Proficiency in using tools like Microsoft SharePoint, Azure, and Dataverse.

○ Familiarity with Microsoft 365 apps like Teams, Outlook, and Excel.

● Technical Skills:

○ Knowledge of JSON, OData, HTML, JavaScript, and other web-based technologies.

○ Strong understanding of automation, data integration, and process optimization.

○ Experience with D365 (Dynamics 365) and Azure Logic Apps is a plus.

○ Proficient in troubleshooting, problem-solving, and debugging automation workflows.

● Soft Skills:

○ Excellent communication skills to liaise with stakeholders and technical teams.

○ Strong analytical and problem-solving abilities.

○ Self-motivated and capable of working independently as well as part of a team.

Educational Qualifications:

● Bachelor's Degree in Computer Science, Information Technology, Engineering, or a related field (or equivalent practical

experience).

Good to have Qualifications:

● Microsoft Certified: Power Platform certifications (e.g., Power Platform Functional Consultant, Power Automate RPA

Developer) would be advantageous.

● Experience with Agile or Scrum methodologies.

INSIDE SALES - COUNSELLOR 

We are looking for result-oriented and motivated Inside Sales Specialists / Counsellors who can develop strong technical knowledge about our educational products, industry and customer base to support the customers’ purchase decisions. Additionally, the candidates will be required to effectively prospect, qualify and generate new sales to meet or exceed revenue goals.

This role provides fast growth opportunities to leadership positions as long as top performance is delivered, exemplary teamwork and leadership potential are demonstrated.

Responsibilities

• Build a thorough technical understanding of Suraasa products and help potential customers in understanding what we have to offer through effective articulation
• Engage with potential customers, identify their key pain points and create personalized growth journeys for every customer to help them purchase products to meet their career objectives
• Counsel leads on their personal growth prospects in the education industry 
• Maintain excellent and supportive rapport with all leads
• Follow up after the sale to ensure customer satisfaction and gain referrals
• Stay on top of market trends and participate in brainstorming sessions with the sales team to come up with new growth strategies
• Use CRM to track leads and manage pipelines daily
• Achieve monthly targets, and unlock fast growth opportunities within the department, eventually managing own sales team(s) and beyond

Qualification Criteria

• 2+ years of experience working in Sales or Marketing in EdTech space (preferable but not required) or 1-2 years of experience in Academic counselling/school counselling/clinical counselling
• Excellent verbal communication skills, strong conversationalist, and well-versed in English
• Strong negotiation and objection handling skills with the ability to work within deadlines
• Ability to work independently and as a part of a team while always maintaining a professional, client-oriented attitude
• Understand the landscape of the Education Industry and the current needs of teachers and school leaders
• Proficient with Microsoft Office / Google Documents and CRM systems

Outline of the responsibilities

• Daily and Monthly Responsibilities:
• Utilise Pipedrive, cold calling, LinkedIn and email to generate new sales opportunities
• Identify prospect's needs and suggest appropriate products/services
• Build long-term trusting relationships with prospects to qualify leads as sales opportunities
• Proactively seek new business opportunities in the market
• Set up meetings or calls between (prospective) customers and sales executives
• Report to sales manager with weekly, monthly, and quarterly results

• Required Skills and Qualifications:
• 1-3 years of sales experience, with a history of exceeding lead targets
• Strong communication skills via phone and email
• Proven creative problem-solving approach and strong analytical skills
• Strong desire and ability to move up within a sales organization
• Experience in prospecting in US market

• Preferred Qualifications:
• Proficiency with Pipedrive or other CRM software
• Prior experience as a sales and business development rep with a track record of achieving sales quotes