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Product Analyst (Process Excellence Team, Episource)

Key Responsibilities and Deliverables 

• Ensure timely release of features and bugs. 
• Talk to development team and ensure all roadblocks are cleared.
• Participate in user acceptance testing and undertaking the functionality testing of new system 
• Do due-diligence (or innovative workshops) with teams to identify areas of Salesforce improvement 
• Interpret business needs and translating them into the application and operational requirement with the help of strong analytical and product management skills 
• Prepare requirements and act as a liaison between development team and ops  
• Create stories in JIRA and ensure they are discussed with dev team for proper sign offs. 
• Prepare monthly, quarterly and six months plan for product roadmap
• Create product roadmaps after discussing with business heads. 
• Ideate and define epics for the product and then define product functions. 
• Each feature or new product development should result in cost per chart optimization or in helping new business line       
• Work on other product lines associated with Salesforce
• Based on business need, work on other product line like retrieval, coding and HRA business on Salesforce
• Training about products and its usage to the customer
• Give proper training to end users on the product usage and its functionality
• Prepare product training manuals during roll out.  

Skills & Attributes required

• Technical Skills

• • Statistical Analysis Tools and techniques 
  • Process Definition, Process Designing, Process Modelling and Simulation, Process and Program Management and BPR 
  • Mid/Large Scale transformations and System Implementations Project 
  • Stakeholder Requirement Analysis
  • Should have good understanding of the latest technology like Machine learning, Natural language processing, & AWS.

• Strong Analytical Skills 
  • Data Exploration and Analysis
  • Has the ability of start from ambiguous problem statements, identify and access relevant data, make appropriate assumptions, perform insightful analysis and draw conclusions relevant to the business problems 

• Communication Skills 
  • Has the ability to communicate effectively to all the stakeholders
  • Demonstrated ability to communicate complex technical problems in simple plain stories
  • Ability to present information professionally and concisely with supporting data
• Creative Problem Solving and Decision Making
  • Needs to be a self-initiator and should be able to work independently on solving complex business problems
  • Needs to understand customer pain points and should have the ability to innovate processes
  • Inspecting process meticulously, identify value-adds thereby re-aligning processes for operational and financial efficiency 

Hello Candidate,

Hope you're doing well!

We have an exciting opening for the Field Sales Executive role at Miror, offering strong growth potential and a dynamic work environment.

If you're interested or know someone who might be, feel free to reach via job posting

Looking forward to connecting!

About Miror

Miror is India’s leading FemTech platform transforming how women experience peri-menopause and menopause. In just a year, we’ve built India’s largest menopause-focused WhatsApp community, partnered with the National Health Mission and the Indian Menopause Society, and launched category-defining nutraceutical products and digital health services. Our app blends science and technology—offering personalized care pathways, symptom tracking, diagnostic links, games, AI-powered chat, expert consultations, and more. We're proud recipients of the Innovation in Menopause Care award at the Global Women’s Health Innovation Conference 2024 and are rapidly scaling toward our $1B+ vision. Learn more: miror.in

Job Description:

Field Sales Executive

Experience Required:

·        Minimum 2 years in relevant industry (FemTech, Healthcare, Wellness, Pharma required)

 Key Responsibilities:-

·        Conduct direct field sales and product demos to potential customers.- Visit clinics, pharmacies, wellness centres, and residential areas as per assigned territory

·        Achieve monthly sales targets and growth KPIs.

·        Build and maintain strong customer relationships.

·        Collect market intelligence and customer feedback to improve sales strategies

·        Submit daily/weekly reports to the Sales Manager

·        Ensure proper product placement and branding visibility.

Requirements

·        Minimum 2 years of field sales experience in relevant industries (FemTech, HealthTech, Wellness, Pharma)

·        Excellent communication and interpersonal skills.

·        Self-motivated and target-driven.- Must own a personal two-wheeler with a valid driving license.- Comfortable with daily field visits and travel across assigned locations

·        Basic understanding of digital tools like WhatsApp, Excel, or CRM apps is a plus.

Perks & Benefits

·        Competitive salary + incentives

·        Fuel allowance

·        Performance-based growth opportunities

·        Training and product knowledge support

Skills Required: - Relevant Product Knowledge, Technical Presentation Skills, Product Demonstrations, Proven experience in technical sales & product demonstration roles, Good Verbal Communication.

Areas of Responsibility: -

·      Responsible for explaining our products’ technical functionalities and benefits to potential customers.

·      Responsible for working closely with the sales product team & helping to drive product adoption & sales success.

·      Handle technical questions during demonstrations.

·      Handle technical troubleshooting issues.

·      To Keep the management informed about the product promotional activities.

·      Working with various sales channels - OEMs, End Users, distributors etc. for Product adoption against other manufacturers.

About Klenty

Klenty is a Software Product company operating in the Sales Engagement category.

One of the fastest growing SAAS startups in the sales engagement space, Klenty is headquartered in California and operates from Chennai, India.

Klenty’s Sales Engagement Product helps thousands of sales teams automate all the repetitive activities involved in the sales process like sending emails, follow-ups, tracking engagement metrics, etc - so that the sales team can focus more on activities like building relationships and closing deals.

With over 3000 customers all over the world, we are on a mission to transform every B2B Sales team into an unstoppable force

Join us in building the future of sales engagement software

Roles & Responsibilities

1. Ensure that the application doesn’t misbehave under changing user load and that no bugs or errors reach the end-users.

2. Understands and analyze performance test requirements - Develops performance test script suite and Executes tests —> Captures —> Analyzes results.

3. Conduct system performance testing to ensure system reliability, capacity and scalability and reports performance test progress & defects.

4. Maintains performance script repository.

5. Writing test scripts of various test phases like integration, regression, system.

6. Analyzing users stories / Use cases / requirements for validity and feasibility.

7. Interact with SMEs & Business to gather PT/PE requirements.

8. Identifying tools and techniques to improve testing quality and efficiency.

9. Raise issues or concerns to the stakeholders upfront and if required come up with mitigation plan.

10. Collect all metrics (Client Side, Server Side, DB, Network and Load Balancer) and analyse the performance metrics and bottlenecks to suggest corrective actions.

11. Design and create benchmark scenarios and prepare performance benchmark documents.

12. Prepare test summary reports for management review.

13. Collaborate closely with other team members and departments and assist in other performance engineering activities as needed.

Seniority Level - Entry level

Industry - Information Technology & Services

Employment Type - Full-time

Job Functions - Product Development

Employment Type - Full-time

Work with a world-class fin-tech maverick that is focusing on creating a powerful future-focused infrastructure with sophistication and transparency.

Our client is a cross border payment platform started in 2014, with a vision to simplify the cross-border payments experience for consumers. It later expanded and scaled its offerings to meet the needs of SME’s, Financial Institutions, Enterprises, and other payment service providers. It is currently accessible in 90 countries dealing with 63 currencies, developing cutting-edge products and solutions that solve the most crucial problems in the FinTech space.

As a Manager/ Sr. Manager Talent Acquisition, you will be responsible for setting up and driving our core programs of sourcing talent and raising the bar of talent that comes to the company.

What you will do:

• Sourcing, engaging and recruiting mid to senior level hires for positions globally
• Owning hiring for Non Tech positions covering Business Development, Customer Success, Operations, Marketing, and G&A roles across multiple countries globally including the APAC, Europe and US regions.
• Partnering with hiring managers to execute on hiring plans
• Developing proactive sourcing strategies to engage and developing a pipeline of passive talent apart from active pool.
• Creating strong governance with hiring teams to identify trends within the market, strategizing on outreach approaches, and brainstorming creative search methods.
• Leveraging internal tools to build pipeline and engaging active and passive talents in the markets
• Focusing on diversity and inclusion hiring and ensuring a diverse candidate slate across all roles.
• Reporting on recruiting metrics and performance reports on a regular basis